Customer Care Executive

0 years

2 - 3 Lacs

Posted:9 hours ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Job Overview:

Leadspace is looking for a Customer Care Executive to handle company phone calls and client communication. This role involves managing inbound and outbound calls, responding to customer inquiries, and coordinating with internal teams to ensure smooth communication and service support.

Key Responsibilities:

  • Manage all incoming and outgoing calls on the company number.
  • Provide information about LED advertising services to customers.
  • Record customer details, requirements, and feedback accurately.
  • Coordinate with sales and operations teams for timely follow-ups.
  • Maintain daily call logs and communication reports.
  • Ensure polite, professional, and effective customer interactions.

Required Skills & Qualifications:

  • Any graduate (freshers or experienced candidates can apply).
  • Excellent communication skills in English, Telugu, and Hindi.
  • Good telephone etiquette and customer service attitude.
  • Basic computer knowledge (MS Excel, Email, Google Sheets).
  • Positive, professional, and team-oriented approach.

Benefits:

  • Office-based role (no fieldwork).
  • Opportunity to grow in the digital advertising industry.
  • Supportive and friendly work environment.

Job Types: Full-time, Permanent

Pay: ₹20,000.00 - ₹32,000.00 per month

Benefits:

  • Health insurance
  • Provident Fund

Work Location: In person

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