Customer Care Executive-Fresher

0 years

1 - 0 Lacs

Posted:1 day ago| Platform: SimplyHired logo

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Work Mode

On-site

Job Type

Full Time

Job Description

  • Respond to customer inquiries via calls, emails, chat, and social media
  • Provide accurate, valid, and complete information about products and services.
  • Handle customer complaints, provide appropriate solutions, and follow up to ensure resolution.
  • Maintain customer satisfaction by going the extra mile to deliver a positive experience.
  • Escalate unresolved issues to the appropriate internal teams.
  • Keep records of customer interactions and feedback.

Job Types: Full-time, Fresher

Pay: ₹10,317.09 - ₹17,523.53 per month

Benefits:

  • Health insurance

Schedule:

  • Day shift

Supplemental Pay:

  • Yearly bonus

Language:

  • Hindi (Required)
  • English (Required)

Work Location: In person

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