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Customer Care Executive

Customer Care Executive

FR8 Logistics

0 - 31 years

2 Lacs

Mogappair East, Chennai Region

Posted:1 day ago| Platform: Apna logo

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Skills Required

payments support

Work Mode

On-site

Job Type

Full Time

Job Description

Identify, track, manage, and investigate delinquent customer accounts Work closely with customers to negotiate payment arrangements Cultivate working relationships with customers, guiding them through the repayment process Follow up with customers to ensure payments are made in a timely manner Use databases to monitor and update outstanding accounts Keep records of all customer communications to build individual debtor cases

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Customer Care Executive