Customer Care Executive- BHUBANESWAR

As a Customer Support Executive in the Inbound Voice Process based in Bhubaneswar, you will be responsible for handling inbound/outbound customer calls, resolving queries, and providing accurate information to customers. Your role will involve documenting interactions, escalating issues as necessary, and ensuring customer satisfaction while meeting team targets. To be eligible for this position, you can be a fresher or have at least 6 months of BPO experience. Strong communication skills in English, a customer-oriented approach, and a problem-solving mindset are essential. You should be willing to work flexible hours including rotational shifts, weekends, and holidays. If shortlisted, you must attend a WALK-IN interview in Bhubaneswar, and it is mandatory to answer the initial interview call. Only candidates who meet the specified criteria and compensation expectations should apply for this full-time position. In addition to a competitive salary, this role offers benefits such as health insurance and Provident Fund. The work schedule may include day shifts and rotational shifts, with the possibility of earning a performance bonus based on your achievements. Candidates should have completed Higher Secondary (12th Pass) and possess proficiency in English, while knowledge of Hindi is preferred. The work location is in Bhubaneshwar, Orissa, and candidates must be able to reliably commute to the office or plan to relocate before starting work. If you are interested in this opportunity, please contact the employer at +91 8917397886 to discuss further details.,