374 Customer Calling Jobs - Page 8

Excellent Communication Skills Customer Service Address Customer queries Softspoken HSC Fresher Rotational shifts Voice Process Perks and benefits Attractive Incentices+Overtime

Job Role: We are seeking a Customer Success Associate to represent LionCircuits to our customers. Supporting clients who interact directly with our website is the main responsibility of this position. Your goal is to make sure that every step of the customer journeyfrom onboarding to order fulfillment and continuing supportis effective and seamless. Key Responsibilities: Customer Interaction: Handle customer queries via email, chat, and phone related to orders, pricing, PCB specifications, and general technical questions. Order Support: Assist customers with order placement, track shipments, and ensure prompt resolution of any queries or concerns. Onboarding & Guidance: Guide new users through the LionCircuits platform and provide clarity on available services and features. Cross-functional Coordination: Collaborate with internal teams such as Production, Engineering, and Logistics to address and resolve customer queries effectively. Relationship Management: Build and maintain strong customer relationships to drive satisfaction, engagement, and long-term retention. Feedback Sharing: Collect and communicate customer feedback and insights with relevant internal teams to support continuous improvement of services. Knowledge Management: Contribute to the creation and maintenance of FAQs, help guides, and documentation to enhance customer self-service and support efficiency. Preferred candidate profile Bachelors degree in Engineering, Business, or a related field. 01 year of experience in customer support, operations, or similar roles. Excellent verbal and written communication skills. Strong problem-solving and multitasking abilities. A proactive and customer-focused approach. Basic knowledge of PCBs/electronics is a plus (not mandatory). Familiarity with CRM systems or customer support tools is an added advantage.

Smart infrastructure from Siemens makes the world a more connected and caring place- where resources are valued, where impact on the world is considered, where sustainable energy is delivered reliably and efficiently. It provides the flexible infrastructure to allow society to evolve and respond to changing conditions. Technology and the ingenuity of people come together to be at one with our environments and to care for our world. We do this from the macro to the micro level, from physical products, components and systems to connected, cloud-based digital offerings and services. Siemens offers a broad portfolio of grid control and automation; low- and medium-voltage power distribution, switching and control; and building automation, fire safety and security, HVAC control and energy solutions. Job ID Customer Care Engineer Location Switchboard Factory, Kalwa Department SI EA QM&GCC AIS&SD THA Classification Non-Senior Management Grip Position Level As per Experience Level Type of employment /Full-time As a Service Engineer, it is your responsibility to handle customer complaints as Level 2 in a ticket management tool. Clarify the cases and communicate the solutions via the tool with the contact persons in the region, Order Manager and Customer. Follow up on the complaints regularly in timely manner and ensure that the cases are processed quickly. Analyse the complaint and plan necessary actions for mitigation. Identify cause of defect and communicate internally to develop awareness. Escalate complex or critical issues to Level 3 in Quality Management. Maintain close cooperation and collaboration with other departments such as Quality Management, Operations, Logistics, Order Management, etc. Support our Customers and Service Technicians on site by providing remote support, sending technicians to the customer's site, or delivering spare parts. In case of critical issues, it is requiring visiting Customer site for investigation, collect all data for further analysis and arrive at an resolution in consultation with QA/QM, R&D or Operation team. Abel to learn from experience, understand and handle abstract concepts, and use knowledge and experience to make informed decisions. In addition, you will create documentation for service assignments and be able to create repair method statement, videos for our assignments etc. Assist to conduct Product Training courses for Medium Voltage Switchboard & Circuit Breakers at Kalwa location for Customers, Channel Partners & Franchisee Partners. EHS Management in Service Activities and EHS Regulation implementation to drive Zero Harm Culture at all levels. Job Profile: Must have successfully completed technical training in the field of Electrical Engineering, Mechanical Engineering, or a Comparable field. 7-8 Years of professional experience in Technical Customer Support or a similar role, ideally in the Medium Voltage Switchboard Industry. Possess very good knowledge in the field of Medium Voltage Switchboard Testing, Production and Service of Medium Voltage Circuit Breakers. Sound knowledge about Medium Voltage Systems and Engineering. In addition, you have strong communication skills and the ability to communicate Technical Solutions in an understandable way, in English and local Languages. Fluent in written and spoken English. Able to prepare formal Technical Reports and Official Letters to Sales / Customer. You drive topics forward independently, have a high level of motivation, are assertive and can communicate empathetically. Initial experience in dealing with customer complaints and Engineering solution would be a preferred. Willing to travel Domestic and International Customer sites as and when required. Were Siemens. A collection of over 372,000 minds building the future, one day at a time. We're dedicated to quality and equality, and we welcome applications that reflect the diversity of the communities we work in. Bring your curiosity and imagination and help us shape tomorrow. Want to join us and be a Future Maker We are looking forward to receiving your online application. Please ensure you complete all areas of the application form, to the best of your ability to help us review your suitability for the role.

Hello Candidates, Grab the opportunity to work with Tech Mahindra!! We are hiring for Technical Customer Support Profile for a Voice Process. Roles and Responsibilities Provide technical support and assistance to customers via calls. Identify and diagnose technical issues reported by customers. Provide first-level contact and troubleshooting of technical issues Resolve technical problems in a timely and efficient manner. Guide customers through step-by-step solutions. Collaborate with other teams to ensure timely resolution to customer issues. Eligibility Excellent English communication skills is required. Only B.Tech/BE Graduates can apply. Fresher & experienced both can apply. Salary will depend on communication skill, education, interview and previous experience. 5 days working with rotational shifts and off. Immediate joiners are required. Interested ones can contact HR Ankita - 9310319730/ HR Dipti - 7903949583/ HR Shreya - 9897146778 or can directly come for an walk in interview at below mentioned address and mention "HR Ankita" or "HR Dipti" or "HR Shreya" on top of your resume. 1st Floor, A8 Knowledge Boulevard, Noida Sec 62, Beside IMS College. Nearest metro station - Noida Electronic City Interview Time - 10AM to 3PM(Monday to Saturday) Carry below list of documents while coming for interview. Hard copy of resume E-Aadhar card & Pan card All education documents All experience letters

Make outbound calls to potential clients and handle inbound queries Understand customer needs and provide tailored solutions. Build and maintain strong relationships with clients to ensure satisfaction Mode of Interview: Video call Interview (online) Required Candidate profile 12th Any Degree with 0-2 years of experience in call centre Proven experience in sales and telesales Hindi English (regional languages mandatory) Sowmya Contact No 7349767539 WhatsApp 6363797066 Perks and benefits Incentives

Role & responsibilities AR Sales Follow-Up: Monitor accounts receivable and ensure accurate and timely invoicing. Follow up with customers regarding outstanding payments, resolving queries and discrepancies. Collaborate with the finance department to reconcile payment records and update AR reports. Customer Follow-Up and Engagement: Engage with customers to gather feedback, address concerns, and ensure their needs are met satisfactorily. Proactively communicate with customers to maintain a positive relationship and encourage loyalty. Monitor customer interactions and trends to improve engagement strategies. Co-ordination with Sales Team: Work closely with the sales team to understand customer requirements, sales objectives, and ongoing campaigns. Assist sales personnel in preparing customized proposals, presentations, and reports for clients. Update the CRM system with relevant sales information and customer interactions. Outstanding Amount Follow-Up: Implement effective strategies to ensure timely collection of outstanding payments from customers. Collaborate with internal teams to address any customer disputes and payment discrepancies. Maintain accurate records of collection efforts and interactions with customers. CRM Management: Administer and manage the CRM system, ensuring accurate data entry and regular updates. Generate reports and analyze CRM data to identify trends, opportunities, and areas for improvement. Provide training and support to team members on CRM usage and best practices. Data Analysis and Reporting: Prepare regular reports and dashboards to provide insights into AR sales, customer engagement, and outstanding amounts. Utilize data analysis to identify patterns and opportunities for process optimization. Qualifications and Skills: Bachelor's degree. Previous experience (1 years) in a CRM or customer-facing role, preferably in the healthcare or diagnostic industry. Strong interpersonal and communication skills. Detail-oriented with excellent organizational abilities. Analytical mindset with the ability to interpret data and derive actionable insights. Ability to work independently and collaboratively within cross-functional teams. Problem-solving skills and a proactive attitude. Preferred candidate profile Female candidate with effective communication

Job Title: Customer Care Executive Salary: 15,000 – 30,000/month[ depend on interview] Location: [NOIDA] Qualification: Graduate/Under graduate Experience: 0–2 years Your Regards Hazel [HR] 9211908265[Whatsapp/Call]

Job Title: Sales Coordination & Customer Support Executive (Female - Back Office Role) Company Location: Sanand Chaukdi, Ahmedabad Job Type: Full-time (Work from Office Only) Experience Required: 6 Months 3 Years Salary Range: 19,000 25,000/month (Based on experience and communication skills) About the Role: We are looking for a female candidate who can handle sales coordination, customer communication, and back-office support in the field of industrial equipment (e.g., forklifts, JCBs, etc.). Please note: This is NOT a cold-calling or target-based sales job. This role is ideal for someone who is organized, confident in communication, and comfortable with follow-up tasks, CRM software, and Excel. Key Responsibilities: Communicate with customers through phone, WhatsApp, and email Manage sales follow-ups, order status, and quotations Handle basic documentation and maintain records in CRM/Excel Coordinate with internal teams for delivery updates and offers Assist the field sales team with required backend support Candidate Profile: Female candidate with 6 months to 3 years of relevant experience Good communication skills in Hindi, Gujarati, and basic English (required English also) Comfortable using CRM software, MS Excel , and daily reporting tools Well-organized and confident in handling customer queries Must be ready to work from office in Sanand Chaukdi , Ahmedabad Why Join Us? Competitive Salary: Up to 25,000/month (based on highly experienced and communication) Friendly, supportive office environment Annual increments and career growth in coordination or back-office operations Exposure to industrial equipment industry and internal systems Important Notes: Work from Office Only (No WFH or hybrid option) Freshers or purely field-sales professionals not suitable for this role Only apply if you can commute to Sanand Chowkdi, Ahmedabad Apply Now if youre looking for a long-term, stable, and growth-oriented back-office support job in a professional industrial sales environment. Interested Candidates should be ready for this work location & they can apply directly Please share your updated resume at recruiter.ahd@deccandiesels.com Or contact us at 9714501022

Job Summary: The Customer Calling Marketing Executive will be responsible for outbound customer calls to generate interest, promote the company's products, support lead generation efforts, and assist the sales team with high-quality client engagement and appointment setting. Key Responsibilities: Make outbound calls to potential leads, prospects, and existing customers Deliver marketing messages using pre-defined scripts and talking points Qualify leads based on client needs, interest, and buying capacity Maintain and update records in CRM software Schedule meetings or product demos for the sales team Build and maintain positive relationships with customers to support retention Gather customer feedback and relay market insights to the marketing team Meet daily and monthly KPIs related to call volumes, lead generation, and conversions Required Skills: Excellent communication skills, both verbal and written Confidence and clarity over the phone Strong interpersonal and persuasion skills Ability to work with CRM tools and Microsoft Office Resilience to handle rejection and maintain motivation Good multitasking and organizational skills

Process: Kotak Bank (811) Qualification: HSC or Any graduate / Under graduate Work From Office Location - MBC Park Kasarvadavali Thane- 400615 Shifts Timing: - Day Shift Salary:- 15000 in-hand plus incentives. Required Candidate profile * HSC is mandate * To schedule your interview Call or send your CV through WhatsApp (number mentioned below) Contact Person :- HR shubham Mob No:-8551021894 Perks and benefits Good salary with unlimited Incentives

We are hiring for Voice & Chat Process Shifts- 24*7 shifts / Day shift HSC/Graduate fresher HSC with 6months any experience will do. Location - Thane/Navi Mumbai Salary - 15k to 35k 2 rotational off. Contact- 8655002239 hema@careerguideline.com

Job As a Customer Relations Officer at Titan, you will play a crucial role in ensuring customer satisfaction and maintaining strong relationships with our valued clients. In this role, you will be responsible for addressing customer inquiries, resolving complaints, and providing exceptional service to enhance the overall customer experience. Work Experience Retail Sales is a crucial aspect of the Customer Relations Officer role at Titan. As a Customer Relations Officer, you will be responsible for ensuring exceptional retail sales experiences for our customers. This includes providing expert product knowledge, assisting customers in finding the right products, and delivering outstanding customer service. Your role in retail sales will play a significant part in enhancing the overall customer experience at Titan. Join our team and contribute to our success in the retail industry!

Job Position Overview We are seeking a highly skilled and motivated Customer Care Manager - Communication & Prevention to join our team at Tanshiq. As the Customer Care Manager, you will be responsible for developing and managing communication channels across all platforms and ensuring a seamless customer journey. Your primary focus will be on strengthening customer relationships and preventing any potential issues or challenges. Responsibilities Develop and implement effective communication strategies to enhance customer experience and satisfaction. Ensure timely and accurate responses to customer inquiries and complaints. Evolve customer propensity based resolution mechanism basis identified parameters Coordinate with Learning & Development and Customer Experience Managers to cascade resolution incidences with wider relevance with an aim to educate and prevent Develop customer sensitivity indicators in CRM basis escalations, exceptions, Senior Management connect etc Collaborate with cross-functional teams to address customer concerns and resolve issues promptly. Monitor customer feedback and identify areas for improvement in products, services, and processes. Analyze customer data and trends to identify patterns and proactively prevent potential issues. Benchmark best practices inside and outside Titan Company Limited and integrate them in Tanishq Care Develop and maintain customer care policies and procedures to ensure consistency and efficiency. Stay up-to-date with industry trends and best practices in customer care management. If you are a dedicated and customer-focused professional with a passion for delivering exceptional customer journeys, we would love to hear from you. Join our team at Tanshiq and contribute to enhancing our customers' journey through effective communication and prevention strategies. Work Experience MBA or equivalent Previous work experience in the domains of customer communication preferrably on the side Customer Care Preferred industries- Automobiles, Consumer Durables, E-Commerce Work experience- 6 to 7 years

Digital team, within the Digital Distribution Org, is tasked with adoption of the “New Kotak Mobile App” across the customer base. The new app is far superior in customer experience, and built with customer at heart. This app needs to be adopted by customers, across channels, customer calling the call centre, customer walking inside the branches and customer assisted via the RM. For these channels, we need someone who is able to create sharp narrative/ materials to drive adoption. The content will be used across internal channels, D2C for customers, to drive the app adoption. The candidate needs to be a hustler, ensuring the person picks up the right gap of the channel, related to app adoption and creates a compelling narrative to drive up the same Key Responsibilities: Needs Assessment: Identifying the learning needs and objectives of the target audience. Content Development: Creating engaging and effective learning materials, including online courses, training programs, and other educational resources. Instructional Design: Applying instructional design principles and theories to optimize the learning experience. Collaboration: Working with subject matter experts and other stakeholders to ensure alignment and effectiveness. Multimedia Integration: Utilizing multimedia elements and authoring tools to enhance the learning process. Assessment Design: Developing assessments to measure learning outcomes and provide feedback. Project Management: Managing multiple projects and deadlines while ensuring quality and consistency. Technology Proficiency: Staying up-to-date with the latest instructional technologies and tools. Evaluation: Evaluating the effectiveness of learning materials and making improvements as needed.

Role & responsibilities : Key Responsibilities: 1. Outbound Sales: - Make outbound calls to customers to sell OS Turbo products and services. - Generate sales leads and convert them into paying customers. 2. Sales Performance: - Meet or exceed monthly sales targets. - Achieve sales metrics (conversion rates, sales per hour). 3. Customer Interaction: - Handle customer inquiries and resolve concerns. - Provide product information and demos. Preferred candidate profile : Graduate Fresher / Graduate + 6months Experience Perks and benefits : Work with TOP MNC , Day shift Only 1 round of interview and shortlist : Immediate Joining Location : Andheri , Thane , Navi Mumbai Call / Watsapp HR Shruti - 83560 66683 HR Zalak 96533 75932 Regards Careervalues

Responsibilities: Handle customer queries via phone & email Meet sales targets through effective communication Assist with inventory management & merchandising Provide exceptional customer service at all times Sales incentives

In this role, you will deliver high-quality support, address customer inquiries, resolve issues, and provide accurate information across multiple channels to ensure a positive customer experience.

We are seeking a dedicated and customer-focused BPO Customer Support Advisor to handle customer queries, provide information, resolve complaints, and ensure excellent service delivery across inbound and outbound channels (phone, email, chat).

Process: Qualification: HSC or Any graduate / Under graduate Work From Office Location - MBC Park Kasarvadavali Thane- 400615 Shifts Timing: - Day Shift Salary:- 15000 in-hand plus incentives. Required Candidate profile * HSC is mandate * To schedule your interview Call or send your CV through WhatsApp (number mentioned below) Contact Person :- HR Vaibhavlakshmi Mob No:- 9607488168 Perks and benefits Good salary with unlimited Incentives

Role Overview The Customer Service Associate will play a pivotal role in monitoring and managing AV systems. This position is ideal for individuals with a non-technical academic background (e.g., BCom, BA) who have a strong inclination toward technology and are eager to learn. The Customer Service Associate will ensure the smooth functioning of systems by troubleshooting issues, coordinating resolutions, and maintaining communication with stakeholders. Key Responsibilities System Monitoring & Troubleshooting : Monitor AV systems in real-time using NOC dashboards to identify performance issues. Diagnose basic technical problems and escalate complex issues to technical teams. Maintain accurate logs of incidents and troubleshooting steps. Coordination & Communication : Act as the primary point of contact for clients reporting system issues. Collaborate with internal technical teams and external vendors to resolve problems efficiently. Provide regular updates to clients on issue resolution progress. Documentation & Reporting : Create detailed reports on system performance, downtime, and issue resolution timelines. Document standard operating procedures (SOPs) for recurring tasks and troubleshooting processes. Continuous Improvement : Identify patterns in system issues and recommend preventive measures. Stay updated on advancements in AV technology to enhance support capabilities. Qualifications A bachelors degree in any field (e.g., BCom, BA) with a demonstrated interest in technology. Strong problem-solving skills and the ability to learn technical concepts quickly. Excellent verbal and written communication skills. Basic familiarity with Microsoft Office tools; knowledge of ticketing systems is a plus. Ability to work in shifts to ensure 24/7 NOC coverage. Preferred Skills Exposure to AV or IT systems is an advantage but not mandatory. Strong organizational skills with attention to detail. Customer service experience is a plus.

Urgent Opening for Airtel Retention Process Need - Fresher or Experience with Good comms Qualification - *Min HSC * Salary - 12k - 14750k Week off - Rotational off Timing - * Day Rotational Shift* Rounds of Interview: HR / OPS Required Candidate profile HSC is mandate Job location - Ghansoli More Detail Contact HR Tanvi :- 7796426783

Role & respon Outbound Sales Process, Thane and Juinagar. This is off rolls requirement ; selected candidates will be on HGS payroll. This is one-year renewable contract. Experience - Fresher / Experience both can consider. Positions 1. Agent - Graduate / Age limit – 32 yrs- Max Salary can be offered is Up to 26K take home. Communication Skills – Good English comm skills must JOB / Interview Location 15 th Floor, Quantum Building Hiranandani Estate Thane West & 1st Floor IDFC, Mindspace Juinagar, Navi Mumbai Centralised Transportation facility is available – From Thane station, Panvel station , Kalyan Station, and Borivali Station. sibilities Graduate

Process: Reliance General Insurance (RGI) Sales Process- Mandate Graduate or HSC with 6 month of sales experience . Good English communication required. Salary- Upto 19,000 CTC Rounds of Interview: HR / OPS Required Candidate profile Qualification: Min HSC Work Location: Kapurbavadi Junction, Majiwada, Thane, Maharashtra 400607 Schedule your interview: Call or WhatsApp your CV to HR Mangesh:-7798214006

Required Fresher/Experience Min HSC pass out Salary: Rs 12,000 k TO 20,000 k in hand Basic Knowledge of computer Lng:- Marathi, Hindi, English Process :- Sales Process - Voice Process 9 hours shift Required Candidate profile Job Location: Virar West To schedule your interview send your CV through WhatsApp (number mentioned below) HR Neha :- 9168991284 Perks and benefits High Incentives and growth opportunities.

Urgent Opening for Airtel Retention Process Need - Fresher or Experience with Good comms Qualification - *Min HSC * Salary - 12k - 14750k Week off - Rotational off Timing - * Day Rotational Shift* Rounds of Interview: HR / OPS Required Candidate profile HSC is mandate Job location - Ghansoli More Detail Contact HR Omkar :- 8698879613