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374 Customer Calling Jobs - Page 3

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1.0 - 4.0 years

1 - 3 Lacs

Noida

Work from Office

We are looking for a confident and energetic Telecaller to join our team. The ideal candidate will be responsible for making outbound calls, handling inbound inquiries, and converting leads into potential clients. This role demands strong communication skills and a passion for customer interaction. Key Responsibilities : Make outbound calls to prospective customers Explain product/service offerings clearly and effectively Follow up on leads and maintain regular customer contact Handle inbound queries and provide accurate information Maintain call records, daily reports, and lead tracking Schedule appointments or site visits (if applicable) Meet daily/weekly calling targets Coordinate with sales/operations teams for closures Key Skills Required : Telecalling / Telesales Good Communication Skills (Hindi & English preferred) Lead Generation Customer Handling CRM or Lead Management Tools (if any) Follow-up Skills Basic MS Office / Excel Knowledge Positive Attitude & Confidence Preferred Qualifications : 12th pass or Graduate in any stream 02 years of experience in telecalling / customer service / telesales Freshers with good communication skills are welcome Prior experience in [Real Estate / Finance / Education] is a plus

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0.0 - 3.0 years

1 - 2 Lacs

Chennai, Coimbatore

Work from Office

We are hiring dynamic and enthusiastic candidates for our Voice Process - BPO operations. The role involves handling customer queries and providing support over calls outbound in regional languages. Share your Resume- HR YUVARANI 9363333082 Required Candidate profile Good communication and listening skills. Fresher candidates are welcome. 12th to Any Graduate Female and Male Rotational week off/Day Shift

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0.0 - 5.0 years

3 - 4 Lacs

Chennai

Work from Office

Responsibilities: Follow up * Manage customer queries via phone, email & chat * Resolve issues promptly with empathy & expertise * Maintain high client satisfaction ratings * Collaborate with teams on process improvements * Weekly report to mangr Health insurance Maternity policy Annual bonus Performance bonus Leave encashment Provident fund Gratuity Maternity leaves

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0.0 - 5.0 years

1 - 3 Lacs

Thane, Navi Mumbai, Mumbai (All Areas)

Work from Office

Renewal process life insurance Good communication. Salary upto 24k ctc Day Shift Rotational week off Need Linguistic candidates Malyalam, Telegu , Tamil Salary 20,000/- In hand Required Candidate profile HSC is mandate Job location- Airoli, Navi Mumbai, Maharashtra- 400708 To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Priyanka:- 7875990932

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0.0 - 3.0 years

0 - 0 Lacs

bangalore

Remote

Walk-in Interview | Voice Process | Work from Home Option After 3 Months Note : Only Male candidates are eligible to apply Interview Date : Monday, 21 July 2025 Interview Location : Jayanagar 4th Block, Bangalore Job Location : Tin Factory, Bangalore Role : Customer Support Executive (Voice Process) Job Highlights: Voice Process (Inbound/Outbound Customer Calls) 6 Days Working | 1 Rotational Off Salary : 17,000 20,000 In-Hand + Incentives Work from Home option after 3 months No Cab Facility Language Requirement : Excellent spoken English & Hindi or English & Kannada is mandatory Male Candidates : Between 6:00 Am to 12:00 Am (midnight) (Any 9-hour shift) Key Responsibilities: Handle customer calls professionally, providing prompt and accurate assistance. Troubleshoot customer issues related to orders, services, and delivery. Maintain call records and update CRM systems accurately. Escalate complex or unresolved calls to the appropriate team. Meet individual performance metrics and quality benchmarks. Candidate Requirements: Education : 10+2 / Graduate / Post Graduate Communication : Strong spoken English with a clear and professional tone Problem-solving : Ability to think quickly and resolve issues over the phone Personality : Positive attitude, patience, and a customer-first approach Age Limit : Up to 32 years Important Note: It is mandatory to call before attending the interview for document checklist, interview briefing, and other essential details. Contact : Vijay (Hr) Phone :9844046333

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2.0 - 7.0 years

2 - 3 Lacs

Surat

Work from Office

Responsibilities: * Manage customer relationships through effective communication * Prepare monthly reports with Excel proficiency * Handle customer queries via phone calls * Oversee retail sales team performance

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1.0 - 6.0 years

5 - 7 Lacs

Bangalore/ Bengaluru

Work from Office

We are Hiring for International voice process !! Qualification : Grad / UG ( Fresher / exp ) Location:Bangalore Salary:Upto 55k Shifts :Rotational Virtual interview !! Call or whatsapp manya @9901777673 / 6364808230 Required Candidate profile Communication skills. Service reps should be pleasant and empathetic while they're interacting with customers. Competent technical knowledge. Ability to multitask.

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2.0 - 7.0 years

0 Lacs

Nashik

Work from Office

Roles and Responsibilities Handle incoming calls from customers, address their queries, and provide solutions. Conduct cold calling campaigns to generate new business leads. Convert prospects into paying customers by showcasing the value of our services. Meet daily/weekly targets set by management for sales performance. Maintain accurate records of customer interactions using CRM software. Desired Candidate Profile 2-7 years of experience in BPO or telemarketing industry. Excellent communication skills with ability to handle high-pressure situations. Strong convincing power to convert prospects into paying customers. Proficiency in handling multiple tasks simultaneously while maintaining accuracy and efficiency.

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0.0 - 4.0 years

1 - 3 Lacs

Mumbai, Thane, Navi Mumbai

Work from Office

Inbound Customer Service Excellent communication. Salary upto 18k Inhand Day Shift Rotational week off Need Linguistic candidates Malyalam, Telegu , Tamil Salary 20,000/- In hand Required Candidate profile HSC is mandate Job location- Airoli, Navi Mumbai, Maharashtra- 400708 To schedule your interview Call or send your CV through WhatsApp (number mentioned below) Contact:-HR Rutuja Mob No:-9822687351

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1.0 - 4.0 years

1 - 4 Lacs

Hassan, Hubli

Work from Office

We are looking for a highly motivated and experienced Business Development Officer to join our team at Equitas Small Finance Bank. The ideal candidate will have 2-5 years of experience in liabilities, branch banking, or asset branch operations. Roles and Responsibility Develop and implement effective business strategies to achieve sales targets and expand the customer base. Build and maintain strong relationships with existing customers to increase loyalty and retention. Identify new business opportunities and generate leads through networking and market research. Collaborate with cross-functional teams to drive business growth and improve overall performance. Analyze market trends and competitor activity to stay ahead in the industry. Provide excellent customer service and support to ensure high levels of customer satisfaction. Job Requirements Strong understanding of BFSI industry dynamics and regulations. Excellent communication, interpersonal, and problem-solving skills. Ability to work in a fast-paced environment and meet sales targets. Strong analytical and organizational skills with attention to detail. Experience in managing multiple priorities and deadlines effectively. Familiarity with asset branch operations and management principles.

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3.0 - 4.0 years

3 - 3 Lacs

Hyderabad

Work from Office

Objective: The goal is to convert high-intent leads into confirmed orders, build rapport with customers, and offer personalized product assistance. If youre someone who thrives in a target-driven environment and enjoys communicating across languages, this role is for you! Key Responsibilities: Call and follow up with potential customers who have added products to cart but haven't completed their purchase (Abandonment Cart Recovery) Build instant trust with customers through a professional and friendly approach Explain product features, current offers, payment methods, and delivery timelines clearly Understand customer objections or concerns and offer appropriate solutions to convert leads Identify upselling or cross-selling opportunities based on customer interest Achieve daily, weekly, and monthly sales conversion targets Maintain detailed and accurate records of each interaction using CRM tools Share regular feedback with marketing and operations to improve the customer journey Participate in ongoing meetings to stay updated on product catalogs, sales techniques, and market trends Requirements: Minimum 3 years of hands-on experience in telecalling, inside sales, or direct sales Excellent verbal communication and negotiation skills Fluency in English, Hindi, and Telugu is mandatory Ability to handle sales pressure, objection handling, and closure-focused conversations Experience with CRM tools, Excel/Google Sheets, and basic reporting Strong listening skills and customer empathy Graduation in any discipline is a must. Prior experience in E-commerce, D2C, FMCG, or Retail Sales is a plus Self-motivated and target-driven attitude Flexibility to adjust shifts based on peak hours or campaign needs (if required)

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0.0 - 3.0 years

0 - 1 Lacs

Noida

Work from Office

JD- Designation - Telecaller/ CRE Location -Remote Experience - 0-3 years Responsibilities: Making calls to potential customers Explaining company services and products Maintaining daily call records Submitting daily progress reports Health insurance Annual bonus Provident fund Performance bonus

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0.0 - 4.0 years

1 - 1 Lacs

Ahmedabad

Work from Office

Roles and Responsibilities Handle incoming customer calls, resolve their queries, and provide excellent customer service. Collaborate with team members to achieve common goals and objectives. Process customer requests, address concerns, and escalate issues when necessary.

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0.0 - 3.0 years

1 - 2 Lacs

Hyderabad, Chennai

Work from Office

We are hiring dynamic and enthusiastic candidates for our Voice Process – BPO operations. The role involve handling customer queries and providing support over calls (inbound/outbound) in regional languages. Contact HR PARVATHI(7358179139) Required Candidate profile 12th to Any Degree Good communication and listening skills Fresher candidates are welcome. Experienced candidates must have tele sales experience. Male & Female Work From Office Need Immediate joiners Perks and benefits PF/ESI Incentives

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0.0 - 3.0 years

1 - 2 Lacs

Chennai

Work from Office

The role involve handling customer queries in (inbound/outbound) in regional languages. Other languages like (HINDI,MALAYALAM, TELUNGU,KANNADA). Fresher also apply.(2025 PASSED OUTS ALSO) LOCATION - TEYNAMPET,CHENNAI CONTACT - HARINI HR (6383508351) Required Candidate profile 12th to Any Degree. Good communication and listening skills. FIXED DAYSHIFT ONLY. Experienced candidates must have tele sales experience. Male & Female. Work From Office. Need Immediate joiners. Perks and benefits PF/ESI Incentives

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2.0 - 6.0 years

0 Lacs

thane, maharashtra

On-site

The Customer Retention Officer/ AM Customer Retention Officer will be responsible for collections, renewal collection, and persistency targets through customer calling or physical visits to customer residences with prior appointments. You will ensure the maintenance and sharing of daily customer trackers and conversion thereof, including reviews with the Manager-Collections. Your role will involve convincing customers to renew premiums and continue policies by providing retention tools like mode change, partial withdrawal, PUA surrender, and loans. Timely depositing of cheques at the nearest MLI branch/bank branch within 24 hours of collection will be part of your responsibilities. Handling customer escalations, resolving customer queries and concerns, and tracking service requests raised will be essential to retain customers. You will also follow up on critical documents like Health Declaration Form, tele-underwriting, home visits medical, ECS Mandate, complaint letters on silent grief, and obtaining new contact details through branch operations. Success in this role will be measured by 100% completion of assigned activities by the 7th of every month, daily face-to-face meetings as per the goal sheet, driving top 30 high-value cases with 100% meeting, providing 100% resolution to customer queries, tracking and timely closure of service requests if logged for any of the allocated customers, driving special revival schemes and changes in terms to resolve financial constraints, ensuring meetings on silent grief cases, collecting written grievances from customers, and increasing the percentage of customer retention from the allocated base by explaining insurance benefits, ULIP retention tools, switching, long-term growth, and comparison with other financial products. The ideal candidate should have a graduation degree in any stream with prior experience in insurance, customer services profile, and preferably in the renewal retention team. Key skills required for this role include the ability to handle pressure and work in a competitive environment, openness to learning, high process orientation, effective communication skills, as well as owning a personal vehicle and a smartphone.,

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1.0 - 5.0 years

0 Lacs

siliguri, west bengal

On-site

The role available is for a full-time on-site Associate position located in Siliguri. As an Associate, you will play a key role in daily operations by managing client relationships and ensuring efficient workflow across various departments. Your responsibilities will include data entry, report preparation, and providing support for project execution. Additionally, you will be expected to handle customer inquiries, ensuring high levels of customer satisfaction. To excel in this role, you should possess excellent organizational and multitasking skills. Strong communication and interpersonal abilities are essential for effective interaction with clients and team members. Proficiency in Microsoft Office Suite, particularly Word, Excel, and PowerPoint, along with data entry skills, is required. Problem-solving capabilities and a proactive approach to tasks are key attributes we are looking for. You should be comfortable working both independently and collaboratively within a team environment. While not mandatory, any prior experience or familiarity with the steel industry would be advantageous. Additionally, the role may involve customer calling and lead collection tasks. If you are someone who thrives in a dynamic work environment, possesses the necessary skills, and is eager to contribute to a team, we encourage you to apply for this Associate position.,

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3.0 - 5.0 years

5 - 7 Lacs

Bengaluru

Work from Office

Manage large amounts of incoming calls and walk in customer Provide accurate, valid and complete information by using the right methods/tools Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Email communication with customers Keep records of customer interactions, process customer accounts and file documents Coordinate with Service Technicians & backend team Follow communication procedures, guidelines and policies Greeting and Servicing After Sales Customer's Request with regards to Fossil Products Invoicing and Booking the same in Navision Stacking and Allocation for repair Prioritizing as per the need and feasibility Arranging and dispatching the deliveries Maintaining the supportings and documents safely Checking and reverting on emails within 24 hours Receiving, inwarding and arranging spares Packing and dispatching the goods Maintaining cash and card and reconciling Building CRM and registering sameCoordinate with Technicians Interested candidates can contact 6360443019

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1.0 - 3.0 years

1 - 2 Lacs

Mumbai

Work from Office

Calling leads – Hot warm & cold Online Lead generation via Indiamart Google etc Preparing quotations Regular Client follow ups Sales order processing Sending emails to clients associates etc Whatsapp broadcasting All other Sales & marketing work

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1.0 - 3.0 years

2 - 3 Lacs

Mumbai

Work from Office

Calling leads – Hot warm & cold Online Lead generation via Indiamart Google etc Preparing quotations Regular Client follow ups Sales order processing Sending emails to clients associates etc Whatsapp broadcasting All other Sales & marketing work Required Candidate profile Required FEMALES only

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2.0 - 5.0 years

2 - 3 Lacs

Gurugram

Work from Office

We are seeking a Customer Care Executive who will be the first point of contact for our valued customers. The role involves handling day-to-day customer queries and complaints across multiple channelsphone calls, emails, live chat, and social media. The ideal candidate should be polite, patient, and proficient in English, with good communication skills and working knowledge of Excel. Key Responsibilities • Respond promptly and professionally to customer inquiries over the phone, email, live chat, and social media. • Resolve product or service complaints by understanding the issue, determining the cause, selecting and explaining the best solution, and following up to ensure resolution. • Maintain accurate records of customer interactions and transactions in Excel and/or internal CRM systems. • Coordinate with other teams (logistics, operations, etc.) to ensure timely resolution of customer issues. • Identify recurring customer issues and suggest improvements to processes or products. • Build and maintain positive relationships with customers to encourage brand loyalty.

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1.0 - 4.0 years

0 - 0 Lacs

gurugram

On-site

Position Overview Join Concentrix as a Customer Support International Voice representative and become a vital part of our dynamic team in Gurugram. We are seeking enthusiastic individuals who are passionate about delivering exceptional customer service. In this role, you will engage with customers from around the globe, providing them with the support they need while enhancing their experience with our services. With an annual salary of 3,50,000 and a full-time employment opportunity, this position is perfect for those looking to grow their careers in the BPO sector. Key Responsibilities Handle inbound calls from international customers, addressing their inquiries and resolving issues promptly. Provide accurate information regarding products and services, ensuring customer satisfaction. Utilize effective communication skills to build rapport with customers and enhance their experience. Document customer interactions and feedback in the system for future reference and quality assurance. Collaborate with team members to improve processes and share best practices. Participate in training sessions to stay updated on product knowledge and customer service techniques. Adhere to company policies and procedures while maintaining a high level of professionalism. Qualifications To be successful in this role, candidates should meet the following qualifications: Minimum of 1 year to 4 years of experience in a voice process or customer support role. Strong communication skills, both verbal and written, with the ability to engage effectively with customers. Experience in BPO voice, international calling, and customer care is highly desirable. Ability to handle multiple tasks and work in a fast-paced environment. Proficient in using computers and familiar with customer service software. Flexibility to work in a rotating schedule, including weekends and holidays. Must be willing to work on-site in Gurugram. If you are ready to take the next step in your career and join a leading company in the customer support industry, we encourage you to apply. With 4 positions available, this is an excellent opportunity to be part of a supportive and innovative team at Concentrix.

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0.0 - 3.0 years

2 - 3 Lacs

Lucknow

Work from Office

Hello Job Seeker, Greeting From Shining Stars ITPL Job Title: Customer Care Executive Location: Lucknow Responsibilities : Provide resolution to the customers. Manage chat ensuring seamless connections and minimal disruptions Resolve queries and escalate when necessary Maintain confidentiality and adhere to company policies Requirements: Excellent communication and interpersonal skills Ability to work in a fast-paced environment Strong problem-solving skills Undergraduate/ Graduate both can apply Fresher and Experienced (minimum 6 months experience on papers) can apply. Ready to work in the rotational shifts ( Night shifts) 5 day working and 2 day rotational off what we offer: Opportunities for career growth and advancement Paid training Permanent Job Salary : 17kctc + 3000 Quaterly bonus Preferred Candidates; Should have excellent English communication, spoken, reading and writing without MTI (mother tongue influence) Should be tech savvy and smart Should be able to convince and retain customers, and ability to handle customers. Interested candidates can contact and share their CV in whatsapp at 9450957497,9580746603(HR Pooja) With Regards, HR Shrasti 9450957497

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0.0 - 1.0 years

1 - 3 Lacs

Rajasthan

Work from Office

Educational Requirement : 12th Pass Gender Preference : Both male and female can apply Skills Requirement : No predefined skills necessary Experience Requirement : Fresher Working Hours : 9:30 AM - 6:30 PM | Monday to Saturday Additional Info : Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. Type : Domestic, Inbound, Outbound | Languages : Hindi, English

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0.0 - 3.0 years

1 - 2 Lacs

Hyderabad, Chennai

Work from Office

We are hiring dynamic and enthusiastic candidates for our Voice Process – BPO operations. The role involve handling customer queries and providing support over calls (inbound/outbound) in regional languages. Contact HR Akhila (8688355270) Required Candidate profile 12th to Any Degree Good communication and listening skills Fresher candidates are welcome. Experienced candidates must have tele sales experience. Male & Female Work From Office Need Immediate joiners Perks and benefits PF/ESI Incentives

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