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1.0 - 4.0 years
1 - 3 Lacs
Noida
Remote
We are seeking a motivated and detail-oriented Customer Support Executive to manage seller-related issues on our e-commerce platform. This is a remote role requiring strong communication skills, problem-solving abilities, and familiarity with customer support best practices. Key Responsibilities: Manage Seller Appeal Cases Review and resolve seller appeals related to account suspensions, listing removals, and performance violations. Analyze submitted evidence and respond in accordance with platform policies and standards. Maintain documentation of all appeal resolutions and follow-up actions. Seller API Communication Collaborate with internal teams to identify seller account or product listing issues. Communicate with sellers through API-integrated systems, ensuring timely and accurate messaging. Provide clear, concise instructions or feedback to sellers to facilitate resolution.
Posted 2 months ago
1.0 - 3.0 years
1 - 2 Lacs
Chennai
Work from Office
*Graduation is must *Min 1 yr exp BPO *Telugu/hindi/kannada/malayalam *exp sal-22 take home *Tamil experience-16500 take home *Female-7 am-4pm *Male-(2pm-11pm}{4pm-1am} *6 days/1 day off *Direct walk in *work from home *chennai 9940812026/8925733223
Posted 2 months ago
0.0 - 4.0 years
1 - 3 Lacs
Mumbai, Thane, Mumbai (All Areas)
Work from Office
Process : Telecalling Executive Kotak Bank Voice Process (Marathi & Hindi) Full-Time | Voice Process | Day Shift Mumbai / Thane (Work from Office) Candidate Requirements: Education: HSC (12th pass) / Graduate / Undergraduate Experience: Open to both Freshers and Experienced candidates Languages: Must be fluent in Marathi and Hindi Skills: Good verbal communication, active listening, and customer handling skills Salary: 13,000 (In-Hand) per month Perks and benefits:- High Incentives and growth opportunities. How to Apply:- To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Mangesh :- 7798214006
Posted 2 months ago
0.0 - 3.0 years
1 - 3 Lacs
Gurugram
Work from Office
Responsibilities: * Build strong customer relationships through regular communication * Close sales over phone calls * Meet monthly sales targets * Maintain accurate records of interactions with customers Food allowance Annual bonus
Posted 2 months ago
1.0 - 3.0 years
4 - 5 Lacs
Pune
Work from Office
We are Looking for Candidate with International Voice Background with a Minimum 1 Years Experience with Excellent communication skills. Perks and benefits : upto 5.00 Lacs UG / Graduation / PG All Rounds @ Infinites HR Services, Cerebrum IT Park ,B3 ,Cybage Tower Rd,1st Floor, Off no 15,Above Dmart, Kalyani Nagar Pune -411014 ....Landmark : Kalyani nagar Metro station. Pranaya 7391077624 / 23 Call: Pranaya Virtual Interview : 7391077624 / Shafakat 7391077623 / 8888850832 Regards Dipika 9623462146 WhatsApp Chat
Posted 2 months ago
0.0 - 5.0 years
3 - 5 Lacs
Nagercoil
Work from Office
A Telesales Executive is responsible for selling products or services over the phone. They contact potential customers, explain product benefits, answer questions, and encourage people to make a purchase.Key Responsibilities:Making Sales Calls:- Call potential customers from a list or database.- Introduce products or services and explain their benefits.- Identify customer needs and suggest appropriate products.Achieving Sales Targets:- Meet or exceed daily, weekly, or monthly sales goals.- Track sales and follow up on leads to close deals.Customer Interaction:- Build and maintain positive relationships with customers.- Handle customer questions, concerns, or complaints in a friendly and professional manner.Data Management:- Keep accurate records of customer interactions, sales, and follow-ups.- Update customer information in the CRM (Customer Relationship Management) system.Product Knowledge:- Stay updated on product features, promotions, and pricing.- Provide accurate information to customers and help them make informed decisions.Team Collaboration:- Work with the sales team and share feedback to improve sales strategies.- Attend team meetings or training sessions to improve sales skills.Skills and Qualifications:- Previous experience in sales or telesales is helpful but not always required.- Good communication skills, especially on the phone.- Strong persuasive abilities to close sales.- Ability to handle rejections and stay motivated.- Basic computer skills to use CRM systems and update records.- Positive attitude and a strong customer-focused approach.Working Conditions:- Full-time or part-time role, usually working in an office or remotely.- Work hours may include evenings or weekends, depending on the company's needs.
Posted 2 months ago
1.0 - 2.0 years
1 - 2 Lacs
Mumbai
Work from Office
DesignationCustomer care executive- Handling customer complaints and providing excellent service.- Providing feedback to the managers and management about customer experience.- Monitoring quality of after sales service provided to customers.- Follow up with respective brand for customer complaints.- Providing immediate solutions and cross selling our other products.- Increasing store rating on social media platforms.TimingsMon to Sat10:00 to 07:30Sunday fixed off.All Festivals working.IndustryElectronic retail This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
Posted 2 months ago
1.0 - 4.0 years
2 - 5 Lacs
Mumbai
Work from Office
This is a full-time role for a Customer Service Executive based in Mumbai. The Customer Service Executive will be responsible for providing exceptional customer support and ensuring customer satisfaction. The day-to-day tasks may include handling customer inquiries, resolving customer complaints, processing orders, and maintaining customer records. Please note that this role requires on-site presence in Mumbai. Qualifications : - Interpersonal Skills, Customer Support, and Customer Service Management - Experience in handling customer inquiries and resolving customer complaints - Ability to provide exceptional customer support and ensure customer satisfaction - Excellent communication and problem-solving skills - Ability to work well in a team and independently - Attention to detail and strong organizational skills - Proficiency in MS Office and customer service software - Prior experience in a similar role is preferable This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
Posted 2 months ago
1.0 - 3.0 years
2 - 3 Lacs
Bengaluru
Work from Office
Graduate Candidates with Good Communication can share the profile to shwetha.s@fortishealthcare.com Handling patient appointments through phone. The staff should be aware of the availability of consultant for his outpatient days. This includes the days as well as the time when the consultant practices Scheduling appointments as per the appointment scheduler While taking appointments the staff should take the correct name and telephone number of patient seeking appointment Strictly adhere to consultant walk in schedule while giving appointments for walk in patients Handling ambulance calls and transferring it to the ambulance emergency coordinator with the patient details including contact and residential address. Handling patient queries in a tactful manner Transferring calls to the right department in case of query handling Cancelling / rescheduling appointment whenever necessary by calling and informing the concerned patients The staff should be aware of the leave protocols and when a consultant is on leave in order to ensure that wrong appointments are not given Handle patient issues tactfully over the phone and bring it to the notice of OPD manager
Posted 2 months ago
2.0 - 6.0 years
2 - 4 Lacs
Gurgaon/Gurugram
Work from Office
Handling customer queries/ issues in Telugu and Kannada over phone or email. Identify & escalate payment related discrepancies. Manage customer/client relations. Working on trackers for Daily/Weekly/ Monthly reporting Required Candidate profile Proficiency in Telugu and Kannada (both spoken and written). Excellent command on pivot, V-look up and excel formulas. Interested candidate please send your profile on -hr1@ggaindia.co.in Perks and benefits Negotiable
Posted 2 months ago
1.0 - 3.0 years
1 - 4 Lacs
Navi Mumbai, Mumbai (All Areas)
Work from Office
Overall Purpose of Job Provide high quality Tier 1 Customer Support service to Customers with complete focus on 100% issue resolution and 100% customer satisfaction. Adhere to Client defined as well as internally defined processes and procedures while handling Inbound calls emails & chats Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams Strive and achieve SLA target and business outcome indicators defined by the client Job Responsibilities / Authorities Receive inbound Calls/Emails/Chats and ensure that cases and interactions are logged correctly in the ticketing tool Walk customers/ Provide navigational support on self service portal Ensure security verifications are carried out per company policies and procedures and is lines with the GDPR guidelines Place outbound calls to customers when required in line with Client / Company guidelines Work productively whilst maintaining exceptional call/data quality standards in line with targets Contribute to the team through open and regular communication with peers / supervisors Adhere to all company or departmental policies and procedures (personnel and operational) Keep the process repositories like DTPs, Knowledgebase, SharePoint updated with the current process Maintain regular and punctual attendance in line with company policies and procedures Minimise customer complaints and escalations by providing exceptional service and call control Nature of HR queries to be dealt with: Provide recruitment and onboarding support to new employees Updating personal records (Address, Name, emergency contact details) of the employees Helping employees process their timesheets, updating payroll records and answering paystub related questions thus ensuring that employees are compensated correctly and on time. Helping employees obtain their verification of employment Helping hiring managers in the recruitment process Manage employee grievance queries Administer or change benefits, health plans, retirement plans, etc. Knowledge & Skill Requirement Ability to demonstrate an efficient use of customer service technologies to complete a customer transaction using Ticket Tracking System (Service Now preferred), ERP systems, Microsoft Office Suite, and Internet Explorer Good technical aptitude with an ability to learn quickly Excellent verbal and written communication skills Typing speed 50 words per minute Educational Profile • Any graduate from Govt. recognized universities Experience Profile Prior international BPO work experience preferred Fresher’s acceptable Non-BPO work experience would be irrelevant Personal Attributes Able to work on a flexible basis as determined by the business needs Ability to work under pressure Team worker Positive Attitude Quick Learner Punctual and Disciplined Good Communication skills Customer Focussed Results driven High standards of Integrity Attention to detail Working Hours: 24 x 7 Role & responsibilities Preferred candidate profile
Posted 2 months ago
0.0 - 4.0 years
1 - 4 Lacs
Thane, Navi Mumbai, Mumbai (All Areas)
Work from Office
Location:- MBC Park Kasarvadavali Thane- 400615 Process:- Sales Process Qualification :- Any graduate To Post graduate Work From Office Shifts Timing: - Day Shift Preferred candidate profile Hiring Times Pro( Edutech outbound sales ) Graduate only Freshers can apply Salary between 22,000 To 24,000 In- handover ( CTC- 28) Candidates from Edutech background experience ( Byjus, Upgrad, Jaro education white hat junior preferred) Excellent comms versant 5 Immediate joiner Rounds of Interviews:- HR round Operations round How to Apply:- To schedule your interview Call or send your CV through WhatsApp Or Mail (mentioned below) Contact Person:- HR Pratiksha Mob:- 8698488197 Mail:- pratiksha.shirtode@credicus.co
Posted 2 months ago
0.0 - 5.0 years
1 - 6 Lacs
Bengaluru
Work from Office
Immediate Hiring For fraud analyst /Premium banking Freshers/Experience sal freshers 4.2lpa Experience 7 lpa voice support Call Rumana 9620536595/9513335271
Posted 2 months ago
0.0 - 5.0 years
1 - 3 Lacs
Thane, Navi Mumbai, Mumbai (All Areas)
Work from Office
Process:- Customer Service, Customer Care, Telesales, Outbound, Inbound ( SBI General Insurance / SBI GI Renewal ) Work From Office Shifts Timing: - Day Shift Preferred candidate profile Day rotational shifts Rotational week off Good communication Freshers can apply Experienced good to go Salary upto 15 to 20k in-hand Rounds of Interviews:- HR round Operations round What We Offer: Competitive salary and benefits package Opportunities for career advancement Comprehensive training program Supportive team environment How to Apply:- To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Asiya:- 7796426971
Posted 2 months ago
- 3 years
1 - 2 Lacs
Kolkata
Work from Office
Jobs for Freshers & Experience - (Telecallers) "JOBS FOR ALL - FRESHER & EXPERIENCE || DOMESTIC CALLING || CUSTOMER CARE || SALES || LEAD GENERATION || CHAT, EMAIL, VOICE || FIELD SALES || RELATIONSHIP MANAGER" We are Hiring for "Shaadi.com ; Flipkart ; Just Dial ; Expert Panel ; Axis Max Life ; Insurance Dekho ; CRED ; Vodafone, Sunknowledge, TechMahindra, Globiva & many more !! For Details : Talk/Whatsapp To HR - Dinesh 7059515575 ; Arpita 6290332898 ; Sagorica 9883847987 Required: Good Communication Skills in English, Bengali, Hindi (Both Oral and Written) Good Computer Knowledge in MS Office and typing Speed. Day Shift - Rotational Shift Age Limit: 21 Years - 34 Years Immediate Joiners preferred Perks and Benefits: Freshers Salary upto 1.8 LPA Experience Salary upto 2.5 LPA (based on experience) Salary on Time 5 days working | 6 days working Fixed Salary + Bonuses/Incentives Free Transport Facilities/Allowances (depends upon the timings) PF | ESIC
Posted 2 months ago
- 4 years
0 - 2 Lacs
Kolkata, Gurugram, Mumbai (All Areas)
Work from Office
Hiring Telecaller for Fresher & Experience. - Customer support for Ecommerce - Needs to attend the inbound call - Solving customer queries over the call - Immediate joining - Day shift - Virtual Interview HR Connect -Ms. Shbaroj - 88673 27780 Required Candidate profile Qualification - Min 12th Pass Salary - Fresher - 15k Exp - 17k Male & Female both can apply Candidate needs to be well versed in English Office Location: Kolkata Day shift Good luck
Posted 2 months ago
- 3 years
2 - 3 Lacs
Lucknow
Work from Office
Oversee daily business operations, ensuring efficiency and profitability. Attending Incoming & Outgoing calls with proper etiquette. Identify opportunities for business growth and expansion. To make communication with our Pharma Shopee (Franchise). Required Candidate profile Should be tried to address their problems of (Franchise). Follow-up of every grievance till it to be resolved. Reminder Calls to our partner's regarding every month’s offers. Customer Sales support.
Posted 2 months ago
- 4 years
1 - 3 Lacs
Mumbai, Thane, Navi Mumbai
Work from Office
Qualification: HSC or Any graduate / Under graduate Work From Office Location - MBC Park Kasarvadavali Thane- 400615 Shifts Timing: - Day Shift Salary:- 14,000 in-hand to 17,000 in-hand plus incentives. Required Candidate profile * HSC is mandate * To schedule your interview Call or send your CV through WhatsApp (number mentioned below) Contact Person:- HR Pratiksha Mob:- 8698488197
Posted 2 months ago
- 2 years
1 - 1 Lacs
Raipur
Work from Office
Explain products or services in a clear and convincing manner. Schedule appointments or site visits for the sales team. Maintain records of calls and customer interactions in the CRM. Follow up with potential leads through calls or messages. Required Candidate profile Excellent communication and interpersonal skills. Basic computer knowledge and experience with CRM or MS Excel. Prior experience in tele calling, tele sales, or customer service is an advantage. Perks and benefits Incentives
Posted 2 months ago
- 4 years
1 - 3 Lacs
Thane, Panvel, Navi Mumbai
Work from Office
Resolving Customer queries/concerns Documenting/Recording transactions & the necessary follow-up requests with other functions by completing forms Understanding multiple products Approaching customers to buy/retain product or services HR -63980 09438 Required Candidate profile 5 days working, 2 days off Rotational shifts, and rotational week-offs Timings for males-24*7 (any 9.5 hrs during the day) Timings for females-any 9.5 hrs between 7AM to 8:30 PM Immediate joining
Posted 2 months ago
- 1 years
0 - 3 Lacs
Jaipur
Work from Office
We are hiring for International Voice/Chat/Email/Technical support Executive ,Jaipur CTC + IJP (Internal Job Posting) (It is work from office only) Graduate / Under Graduate both can apply Skills required - Good English Communication (Written & Spoken) Salary - 16,000 to 38,000 per month based on experience level Working - 5 days & Rotational Shift Cab facility available Deductions PF, Gratuity and Mediclaim from fixed CTC . Benefits:- Candidate can apply for an IJP (Promotion) after 9 months. Salary increments every year basis performance Interview Mode : Direct Walk-in Location- Pratap Nagar Address: 134, opposite D-mart, Sanganer, Sector 5, Pratap Nagar, Jaipur, Rajasthan 302033
Posted 2 months ago
- 1 years
0 - 3 Lacs
Jaipur
Work from Office
We are hiring for International Voice/Chat/Email/Technical support Executive ,Jaipur CTC + IJP (Internal Job Posting) (It is work from office only) Graduate / Under Graduate both can apply Skills required - Good English Communication (Written & Spoken) Salary - 16,000 to 38,000 per month based on experience level Working - 5 days & Rotational Shift Cab facility available Deductions PF, Gratuity and Mediclaim from fixed CTC . Benefits:- Candidate can apply for an IJP (Promotion) after 9 months. Salary increments every year basis performance Interview Mode : Direct Walk-in Location Sitapura Address: E-142 & 143, IT Park Rd, Sitapura Industrial Area, Sitapura, Jaipur, Rajasthan 302022
Posted 2 months ago
- 1 years
0 - 3 Lacs
Jaipur
Work from Office
We are hiring for International Voice/Chat/Email/Technical support Executive ,Jaipur CTC + IJP (Internal Job Posting) (It is work from office only) Graduate / Under Graduate both can apply Skills required - Good English Communication (Written & Spoken) Salary - 16,000 to 38,000 per month based on experience level Working - 5 days & Rotational Shift Cab facility available Deductions PF, Gratuity and Mediclaim from fixed CTC . Benefits:- Candidate can apply for an IJP (Promotion) after 9 months. Salary increments every year basis performance Interview Mode : Direct Walk-in Location Mansarovar Address: Shop No.10, 11, Shipra Path, RIICO Industrial Area, Mansarovar, Jaipur, Rajasthan 302020
Posted 2 months ago
- 4 years
1 - 3 Lacs
Mumbai, Thane, Mumbai (All Areas)
Work from Office
Telecalling Executive Kotak Bank Voice Process (Marathi & Hindi) Job Type: Full-Time | Voice Process | Day Shift Mumbai / Thane (Work from Office) Job Description: We are hiring Telecalling Executives for the Kotak Bank Voice Process. This role involves handling customer queries over voice calls in Marathi and Hindi. Freshers and experienced candidates are welcome to apply. Candidate Requirements: Education: HSC (12th pass) / Graduate / Undergraduate Experience: Open to both Freshers and Experienced candidates Languages: Must be fluent in Marathi and Hindi Skills: Good verbal communication, active listening, and customer handling skills Salary: 13,000 (In-Hand) per month Perks and benefits:- High Incentives and growth opportunities. How to Apply:- To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Tanvi:- 9637685787
Posted 2 months ago
1 - 4 years
1 - 3 Lacs
Thane, Navi Mumbai, Mumbai (All Areas)
Work from Office
Voice Process Good Communication. Providing service to the customers. Freshers/Experienced both can apply. Handling Inbound And Outbound calls Salary:- 15,000 To 20,000 Inhand Required Candidate profile Required Candidate profile:- -Qualification: Min HSC -Fixed Sunday week off To schedule your interview send your CV through WhatsApp (number mentioned below) HR Dhanashree:-7796426785 Perks and benefits Fixed Salary huge Incentives Growth opportunities
Posted 2 months ago
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