189 Customer Analytics Jobs - Page 7

We are looking for an experienced Project Manager reporting to VP Customer Experience to lead a portfolio of programs that directly influence Avalaras Customer Experience. You will oversee multiple, concurrent projects including those tied to CSAT, operational performance, and other customer health metrics and you will drive global efforts that reduce customer friction, improve satisfaction, and build scalable systems for identifying issues across the customer journey. What Your Responsibilities Will Be Youll lead CPO (Customer Pissed Off) improvement programs to reduce customer friction and dissatisfaction across departments and systems You must Identify pain points, aligning teams on initiatives that improve the customer experience and reduce churn risk Youll drive key programs in collaboration with leadership, setting goals and success metrics Manage executive reporting, including weekly CPO updates Oversee system-based improvements and data integrations (e.g., Salesforce, Workday) Support dashboard and tool enhancements, including Gainsight and Sales Trailing CPO metrics Youll be a project lead for cross-functional customer analytics initiatives Design and manage intake processes for analytics requests Lead the Customer Analytics Champion program, engaging internal advocates to drive best practices and insights What Youll Need to be Successful 6+ years of program management experience in SaaS or customer-focused environments Experience leading cross-functional projects with measurable impact Flexible to work across time zones; based in Pune with overlap in Pacific/Central hours Track record in fast-paced, high-pressure settings and experienced in workflow optimization and process improvement Data-driven, with knowledge of CX metrics and operational KPIs PMP or equivalent certification is a plus Customer-focused, detail-oriented, and results-driven and Proficient in Excel, PowerPoint, Jira, Salesforce, and Power BI #LI-Hybrid How Well Take Care of You Total Rewards In addition to a great compensation package, paid time off, and paid parental leave, many Avalara employees are eligible for bonuses. Health Wellness Benefits vary by location but generally include private medical, life, and disability insurance. Inclusive culture and diversit y Avalara strongly supports diversity, equity, and inclusion, and is committed to integrating them into our business practices and our organizational culture. We also have a total of 8 employee-run resource groups, each with senior leadership and exec sponsorship. Learn more about our benefits by region here: Avalara North America What You Need To Know About Avalara We re Avalara. We re defining the relationship between tax and tech. We ve already built an industry-leading cloud compliance platform, processing nearly 40 billion customer API calls and over 5 million tax returns a year, and this year we became a billion-dollar business . Our growth is real, and we re not slowing down until we ve achieved our mission - to be part of every transaction in the world. We re bright, innovative, and disruptive, like the orange we love to wear. It captures our quirky spirit and optimistic mindset. It shows off the culture we ve designed, that empowers our people to win. Ownership and achievement go hand in hand here. We instill passion in our people through the trust we place in them. We ve been different from day one. Join us, and your career will be too. We re An Equal Opportunity Employer Supporting diversity and inclusion is a cornerstone of our company we don t want people to fit into our culture, but to enrich it. All qualified candidates will receive consideration for employment without regard to race, color, creed, religion, age, gender, national orientation, disability, sexual orientation, US Veteran status, or any other factor protected by law. If you require any reasonable adjustments during the recruitment process, please let us know. 6+ years of program management experience in SaaS or customer-focused environments Experience leading cross-functional projects with measurable impact Flexible to work across time zones; based in Pune with overlap in Pacific/Central hours Track record in fast-paced, high-pressure settings and experienced in workflow optimization and process improvement Data-driven, with knowledge of CX metrics and operational KPIs PMP or equivalent certification is a plus Customer-focused, detail-oriented, and results-driven and Proficient in Excel, PowerPoint, Jira, Salesforce, and Power BI #LI-Hybrid Youll lead CPO (Customer Pissed Off) improvement programs to reduce customer friction and dissatisfaction across departments and systems You must Identify pain points, aligning teams on initiatives that improve the customer experience and reduce churn risk Youll drive key programs in collaboration with leadership, setting goals and success metrics Manage executive reporting, including weekly CPO updates Oversee system-based improvements and data integrations (e.g., Salesforce, Workday) Support dashboard and tool enhancements, including Gainsight and Sales Trailing CPO metrics Youll be a project lead for cross-functional customer analytics initiatives Design and manage intake processes for analytics requests Lead the Customer Analytics Champion program, engaging internal advocates to drive best practices and insights

Lead analytics Team from scoping to delivery and solve business problems through basic to advanced analytics Proactively propose, initiate, independently execute and own strategic strategic ideas and POCs targeting revenue growth & larger business Required Candidate profile Exp of SAS, SQL, Python (Mandate) exp in BFSI Domain only Ability to work effectively in a team environment Strong communication and interpersonal skills Knowledge of MS Office PowerPoint, Excel

As a Lead Data Architect - Data Scientist at JPMorgan Chase within the International Consumer Bank, you will be a part of a flat-structure organization. Your responsibilities are to deliver end-to-end cutting-edge solutions in the form of cloud-native microservices architecture applications leveraging the latest technologies and the best industry practices. You are expected to be involved in the design and architecture of the solutions while also focusing on the entire SDLC lifecycle stages. Our Business Analytics team is at the heart of this venture, focused on getting smart ideas into the hands of our customers. we're looking for people who have a curious mindset, thrive in collaborative squads, and are passionate about new technology. By their nature, our people are also solution-oriented, commercially savvy and have a head for fintech. We work in tribes and squads that focus on specific products and projects - and depending on your strengths and interests, you'll have the opportunity to move between them. Job responsibilities Collaborating with business partners, research teams and domain experts to understand business problems. Providing stakeholders with timely and accurate reporting. Performing ad hoc analysis based on diverse data sources to give decision-makers actionable insights about the performance of the products, customer behavior and market trends. Presenting your findings in a clear, logical, and persuasive manner, illustrating them with effective visualizations. Collaborating with data engineers, machine learning engineers and dashboard developers to automate and optimize business processes. Identifying unexplored opportunities to change how we'do business using data. Required qualifications, capabilities and skills Formal training or certification in Data Analysis using Python and 5+ years applied experience Advanced SQL querying skills. Experience in taking open ended business questions, then use big data and statistics to create analysis that can provide an answer to the questions at hand. Experience with customer analytics such as user behavioral analysis, campaign analysis, etc Demonstrated ability to think beyond raw data and to understand the underlying business context and sense business opportunities hidden in data. Ability to work in a dynamic, agile environment within a geographically distributed team. Excellent written and verbal communication skills in English. Preferred qualifications, capabilities and skills Distinctive problem-solving skills and impeccable business judgment. Familiarity with machine learning.

Job Description: We are looking for a skilled Data Analyst / Business Analyst to join a high-growth team in Bangalore. Youll work on high-impact business problems, delivering actionable insights by analyzing data and building dashboards. This is a full-time, on-site position , where you will collaborate with cross-functional teams to drive data-informed decisions across product, business, and operations functions. Roles and Responsibilities: Work closely with Product, Business, and Operations teams to identify and solve key business challenges using data. Perform root cause analysis, create dashboards, and deliver insights for decision-making. Manage large datasets (1M 10M records/day) and ensure data accuracy. Build and maintain dashboards, fact tables, and data pipelines. Provide inputs on customer acquisition, growth, supply analytics, and marketplace health. Present insights in a business-friendly manner to both technical and non-technical stakeholders. Prototype and test data solutions to solve real-world business issues. Key Requirements: Minimum 6 years of experience in Analytics. Strong skills in SQL and Python for data analysis and manipulation. Advanced skills in Excel , spreadsheets , and data visualization . Experience in building dashboards (Metabase or other BI tools). Strong analytical, problem-solving, and communication skills. PF registration is mandatory . Strong communication (written and verbal) is a must . Must be based in or ready to relocate to Bangalore . Preferred Skills / Good to Have: Experience in Logistics, Mobility, or Delivery-based domains . Familiarity with Metabase , statistical tools, or machine learning concepts . Educational Qualification: Bachelors degree in Statistics, Mathematics, Economics , or a related quantitative discipline.

Business Consultants work with Verint Customer Analytics prospects, customers and our internal teams t drive maximum business impact via Verint Speech & Text Analytics software and practices. Through close work with sales teams and our clients, Business Consulting professionals identify business value creation opportunities, devise programs tdrive improvement, and hold primary responsibility for delivery of these programs. With a significant portion of this work performed on-site, you will work in an exciting, cross-functional environment: with the Verint Sales Team taccelerate sales cycles, alongside the Verint services teams tincrease the impact of our implementations, and harvest best practices and shape future versions of the Verint Customer Analytics products. Specialist knowledge of more than one of the following domains; Workforce Optimization; Speech Analytics, Text Analytics, Big Data Analytics, Quality Management, Process Automation and Feedback Management; and from select Industries: Financial Services, Telecommunications, Utilities, Retail or Healthcare, coupled with strong analytical skills. Expertise preferred in Operations functions (e.g., contact centers, back-office processes, value engineering) 7-10 years relevant work experience. 2-3 years in a business analysis or consulting role. PROFESSIONAL SKILL REQUIREMENTS: Strong leadership and strategic thinking: deliver clear, prescriptive consulting, manage tough audiences and scale from project level texecutive level well. Strong presence and presentation skills: demonstrate a persuasive ability talign audiences -- from project team, front line client employees, tsenior executive sponsors and stakeholders. Ability tplan and organize projects. Proven ability twork creatively and analytically in a structured problem-solving environment. Excellent communication (written and oral) and interpersonal skills. Good judgment with the ability tmake timely and sound decisions. Ability twork independently and as a member of various teams. Versatility, flexibility, and a willingness twork within constantly changing priorities with enthusiasm. Acute attention tdetails. LOCATION / TRAVEL: Position will be based in New Delhi / Bengaluru. This role will require 50% + travel, depending on home office location, client project locations, and project schedules. DUTIES AND RESPONSIBILITIES: Pre-Sales and During Implementation Work with key stakeholders tunderstand their objectives, and the challenges and issues facing their business, and translate these intrecommendations and solutions supported by sound financial analysis and business case development. Work in close partnership with the Verint Sales and Pre-Sales Teams tidentify opportunities, and communicate product and solution capabilities, relevance and value, thelp shape deals. Guide client teams through problem definition, issue identification and work plan development using structured problem solving principles and past experience. Lead business discovery and design consulting engagements tbuild a shared vision and operating model for the successful delivery of multi-product solutions based on customer value and success criteria. Work in close partnership with the Verint Professional Services group, using a holistic approach tthe deployment of Verint software that guides both Implementation Services and leads Project Success and Business Consulting Services. Work with the Professional Services teams, tdesign and lead business requirements definition, business and process change, guided analytics, and business change and readiness work streams, tdeliver the most successful solutions and accelerate time tvalue. Develop success plans for customers that outline their critical success factors, metrics for success, potential issues, provide recommendations and take ownership of actions. Create Success Action Plans specific tindividual accounts designed tdrive improvement. Post-Implementation Lead the delivery of Client Success Action Plans and periodic follow-up engagements. Monitor achievement of defined client strategic, financial and operational benefits, ensuring planned business outcomes are achieved and helping tadjust programs if necessary, through remediation programs you deliver. Closely monitor adoption rates of assigned accounts; provide keen insight intexactly how customers are using our service, the pros and cons, anything we can dtimprove their ROI on the service. Gather and create best practices for implementing and using Verint Speech Analytics tbe disseminated tcustomers via content, conversations and presentations. Builds and maintains effective relationships at senior client management (GM, VP, Exec GM, etc.) level. stablishes him/herself as a trusted adviser. Develops, prepares and presents proposals and with Account Executives. Leads development of client needs based product demonstration across the entire Verint Customer Analytics suite. Displays and can communicate broad knowledge of all Verint Solutions applicable tclient needs. Leads the development of written material and presentations -- leads presentations as required. Leads overall analysis, problem solving and design for the project. Based on domain knowledge and customer learning, continuously develop and enhance repeatable success models that can be prescribed tthe customers. Develop community best practice sharing programs treach out ta wider customer base and promote learning within the customer base, and shape next practices for industry thought leadership.

please attach your upated resume if interested on the below role Job Title: Associate / Data Analyst / Sr. Data Analyst Function: Data & Analytics Location: Gurgoan DLF Cyber Hub Experience Required: 3to5 years for Sr. Data Analyst About the Role We are seeking highly motivated individuals for the position of Associate Data Analyst / Data Analyst / Sr. Data Analyst to join our global Data & Analytics team. You will work on high-impact projects, collaborating with cross-functional departments like Marketing, Merchandising, Technology, and Business Units to deliver analytical solutions that drive business performance. This is an excellent opportunity to work in a fast-paced, data-driven environment and make a measurable impact through insights and automation. Key Responsibilities Data & Insights Clean, process, and analyze large datasets to ensure data quality and consistency Identify trends and patterns to provide actionable business insights Create business requirement documents, use cases, user stories, and test cases for analytics projects Design and build impactful dashboards and data visualizations using BI tools Provide ad-hoc data analysis and reports for leadership Operational Excellence Improve data quality through automation and validation tools Develop user-centric dashboards and analytical solutions Benchmark industry practices to create business performance improvement strategies Stakeholder Management Collaborate with data engineers, consultants, and cross-functional teams throughout the analytics lifecycle Communicate insights and complex data concepts to non-technical stakeholders Prepare and maintain comprehensive documentation of analytics solutions Share key learnings across teams to enhance overall data maturity Desired Candidate Profile Education Bachelors Degree in Computer Science, Information Management, Statistics, or a related technical field Technical Skills Strong knowledge of SQL, Python, PySpark Experience with data visualization tools like Power BI, Tableau, Alteryx Understanding of statistical modeling, time series analysis Experience with relational (MySQL, MS SQL) and non-relational (MongoDB, DynamoDB) databases Familiarity with cloud platforms (Azure, AWS, GCP) for analytics Soft Skills Strong analytical and problem-solving skills Excellent communication and stakeholder management Agile and innovative mindset Focus on delivery excellence

Skill required:Marketing and Customer Analytics - Data Science Designation:Analytics Associate Manager Job Location:Bengaluru Qualifications:Any Graduation Years of Experience:8 to 12 years What would you do? You will be aligned with our Insights&Intelligence vertical and help us generate insights by leveraging the latest Artificial Intelligence (AI) and Analytics techniques to deliver value to our clients. You will also help us apply your expertise in building world-class solutions, conquering business problems, addressing technical challenges using AI Platforms and technologies. You will be required to utilize the existing frameworks, standards, patterns to create architectural foundation and services necessary for AI applications that scale from multi-user to enterprise-class and demonstrate yourself as an expert by actively blogging, publishing research papers, and creating awareness in this emerging area. You will be working as a part of Marketing & Customer Analytics team which provides a set of processes that measure, manage and analyze marketing activities in order to provide actionable insights and recommendations to marketing organizations in terms of optimizing ROI & performance efficiency in operations.Customer analytics is a process by which data from customer behavior is used to help make key business decisions via market segmentation and predictive analytics. This information is used by businesses for direct marketing, site selection, and customer relationship management. You should have exposure to digital marketing, A/B testing, MVT, Google Analytics/Site Catalyst. You will be a core member of Accenture Operations global Applied Intelligence group, an energetic, strategic, high-visibility and high-impact team, to innovate and transform the Accenture Operations business using machine learning, advanced analytics to support data-driven decisioning. The objectives of the team include but are not limited to: Leading team of data scientists to build and deploy data science models to uncover deeper insights, predict future outcomes, and optimize business processes for clients. Refining and improving data science models based on feedback, new data, and evolving business needs. Analyze available data to identify opportunities for enhancing brand equity, improving retail margins, achieving profitable growth, and expanding market share for clients. What are we looking for? Extensive experience in leading Data Science and Advanced Analytics delivery teams Strong statistical programming experience - Python, R, SAS, S-plus, MATLAB, STATA or SPSS. Experience working with large data sets and big data tools like Snowflake, AWS, Spark, etc. Solid knowledge in at least one of the following Supervised and Unsupervised Learning, Classification, Regression, Clustering, Neural Networks, Ensemble Modelling (random forest, boosted tree, etc.), Multivariate Statistics, Non-parametric Methods, Reliability Models, Markov Models, Stochastic models, Bayesian Models Experience in atleast one of these business domains:CPG, Retail, Marketing Analytics, Customer Analytics, Digital Marketing, eCommerce, Health, Supply Chain Extensive experience in client engagement and business development Ability to work in a global collaborative team environment Roles and Responsibilities In this role you are required to do analysis and solving of moderately complex problems Typically creates new solutions, leveraging and, where needed, adapting existing methods and procedures The person requires understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor or team leads Generally, interacts with peers and/or management levels at a client and/or within Accenture The person should require minimal guidance when determining methods and procedures on new assignments Decisions often impact the team in which they reside and occasionally impact other teams Individual would manage medium-small sized teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts

Job Title - Tech BA Note: we need 60% Tech & 40% BA Location : Gurugram (Client Office ) Exp: 5-8 yrs Max Sal : 18LPA Priority : Urgent Notice period:0-15 Days Please refer below some of the key requirements for the desired candidate profile. Works with the Product Owner to understand, elicit, analyse, document, and communicate business requirements and articulate product vision with a strong focus on value delivery. Expert in translating end user / customer insights into Stories complete with Acceptance Criteria, which can easily be understood by the Development Team Collaborates with key stakeholders across business and technology to complete the required artefacts and capture necessary inputs. Shared accountability with other Team Members to help refine the Backlog and estimate the Initiatives, Features and Stories at the planning meetings. Lead user acceptance testing (UAT) efforts, coordinating with QA teams and end-users to validate that solutions meet functional and usability requirements. Author functional requirement specifications Must have the experience in Customer onboarding, and good to have for Lending , AML / Fincrime.

Skill required: Marketing Operations - Campaign Analytics & Reporting Designation: Measurement & Report Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years What would you do? Help balance increased marketing complexity and diminishing marketing resources. Drive marketing performance with deep functional and technical expertise, while accelerating time-to-market and operating efficiencies at scale through Data and Technology, Next Generation Content Services, Digital Marketing Services & Customer Engagement and Media Growth Services.Role requires Digital Marketing Ads & Promotion creation/design?The objective of a reporting analyst is to analyze metrics and design reports to help drive critical business decisions. Reporting analysts contribute to the overall improvement of business reporting by maintaining a company s data systems and implementing processes and initiatives that ultimately increase the effectiveness and integrity of data reporting and documentation. They store data, create reports, analyze reports, create custom reports, and share findings What are we looking for? ?Design business analysis and data recording systems for use throughout the department?Maintain databases and perform updates as necessary to ensure accuracy. Regularly examine data reports to locate and resolve mistakes throughout?Accurately analyze and collect data for various types of business reports. Create business reports that provide insight into key data points. Communicate the results of data analysis in written and verbal form to managers. Support various departments, including marketing and sales, in reaching their goals through analysis. Monitor data to identify changes in financial and business trends. Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems May create new solutions, leveraging and, where needed, adapting existing methods and procedures The person would require understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor May interact with peers and/or management levels at a client and/or within Accenture Guidance would be provided when determining methods and procedures on new assignments Decisions made by you will often impact the team in which they reside Individual would manage small teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualifications Any Graduation

An AM Category in IndiaMART has experience in functions such as manufacturing, procurement, R&D, production, vendor management, supply chain management, sales, merchandising, distribution, etc. Must have a desire to participate in change and appreciate a dynamic environment with rapidly changing priorities. Candidates with 2+ years of experience in medicine, medical equipments, pharmaceutical or clinical industry. Job Responsibilities: User Acquisition: Drive user traffic by driving content SEO, onboard sellers to achieve planned targets Business Development: Ensure best brands, SMEs, vendors, suppliers from across the country are onboarded on marketplace Competitive Quality Catalogs: Drive to acquire good quality catalogs with accurate product prices & specifications, high quality images and hottest seller products Matchmaking: Ensure best quality categorization to achieve best quality matchmaking between buyer and seller Customer Experience: Capture and resolve customer pain points. Create solutions and liaison with various cross functional teams to resolve customer pain points Operational Efficiency: Work across operations, part time associates, cross functional teams, product management department to ensure a smooth and fast functioning to achieve targets in given time period Engagement: Working with the customer acquisition and engagement team to define a charter for engagement to improve monetization Candidate Attributes: Should be an effective communicator with ability to persuade/ negotiate with different team/stakeholders Should be a strong team leader & capable of handling large teams Establish and foster strong working relationships with multiple stakeholders & proven experience leading cross-functional projects Strong numerical and analytical aptitude & experience of using customer data to identify and prioritize opportunities Good communication skills Analytical data driven detail-oriented approach Perfect opportunity for highly motivated and dynamic candidates looking to move into online ecommerce industry Experience Range: 2 - 5 years of experience in medicine, medical equipment, pharmaceutical or clinical industry. Educational Qualifications: B.Tech/ B.E Location: Noida Sector 135 (Work from Office)

What You ll Do As a Technical Success Manager, you will be the strategic advisor and trusted partner for our customers owning product adoption, success planning, and long-term engagement. Your mission is to drive ROI for our clients through thoughtful product enablement and by aligning Sprinklr capabilities with their evolving business needs. Key Responsibilities Client Partnership & Relationship Management Serve as the primary technical point of contact and relationship owner across key stakeholders in customer organizations. Build and grow champions and executive sponsors who understand and advocate for Sprinklr s value. Proactively manage customer communications, expectations, and engagements across lifecycle stages. Connect Sprinklr leaders with customer teams to deepen the partnership. Product Adoption & Value Realization Co-develop and maintain joint success plans aligned to customer KPIs and business outcomes. Conduct regular value reviews and strategy sessions to track progress against goals. Monitor product adoption and contract utilization through Sprinklr CSP tools; identify and mitigate adoption gaps. Perform configuration audits in collaboration with Services and cross-functional teams to optimize environments. Customer Enablement & Operational Efficiency Drive self-service and enablement through repeatable playbooks and adoption strategies. Identify inefficiencies in customer workflows and recommend automation or consolidation using Sprinklr. Flag product gaps and partner with Product and Alliances teams to address them via enhancements or third-party integrations. Growth & Expansion Partner with Sales and Solutions Consultants to uncover upsell and cross-sell opportunities. Understand customer strategy, market trends, vendor ecosystems, and competitive landscape to proactively pitch Sprinklr value. Ensure successful implementation and enablement of new product areas by partnering with Services and Support. What You ll Need to Succeed 6+ years of experience in Technical Account Management, Customer Success, Consulting, or SaaS implementation. Proven track record managing enterprise accounts , preferably Fortune 100, in CX transformation initiatives. Deep understanding of marketing automation, contact center technology, AI/ML , or customer analytics platforms. Ability to analyze usage data and translate insights into clear, strategic recommendations. Strong program management skills and experience leading cross-functional teams to deliver outcomes. Ability to simplify complex technical concepts and communicate clearly with both business and technical audiences. Comfortable working in dynamic, fast-paced environments and adapting to change. Willingness to travel 25-50% based on client needs; local candidates preferred. Preferred Qualifications PMP, PMI-PMP, LSS or equivalent certifications. Bachelor s degree in a relevant field or equivalent professional experience. Passion for emerging technologies, CX trends, and continuous learning.

Team: - Strategy & Consulting Practice: - Marketing Analytics - Conversational AI Job location: - Hyderabad Should have hands on experience with at least one Machine learning algorithm, Logistic Regression, Random Forest, K-Means Clustering. Fallout Analytics, NLP, Journey Analytics, Audio Personification, Customer analytics Concepts of Intent, Entity, Fallback Management and Context Management AI bot using Dialogflow / Rasa / EX / ES. Webhooks and Ngrok, programming language like Python, SQL - Advanced Level. Omni Channel Integration Regression Testing Node.js Understanding of CI/CD pipelines Advanced Level. Experience with proposing solution architectures.

Role Overview: We are seeking an experienced Customer Success Analyst to join our dynamic team. The ideal candidate will have a strong background in business analysis and possess exceptional customer success skills. This role will involve working closely with both customers and internal teams to ensure the successful implementation, adoption, and continuous improvement of our product. You will play a key role in gathering customer requirements, managing client relationships, and ensuring that customer needs are met, leading to high levels of satisfaction and retention. Key Responsibilities: Serve as a liaison between customers and internal teams (product, technical, and sales) to ensure successful implementation and adoption of GC. Gather, analyze, and document customer requirements, translating them into actionable insights and product specifications. Work closely with customers to understand their business needs and provide recommendations on how to best leverage GC to achieve their goals. Conduct business analysis, hold regular check-ins with customers, and provide data-driven insights to improve customer success and product offerings. Monitor and track customer usage and satisfaction to ensure the products meet their expectations and business objectives. Drive product activation and provide continuous support throughout the customer lifecycle, ensuring customers realize the full value of the product. Proactively identify opportunities for upselling or cross-selling modules based on customer needs and use cases. Required Skill Set: Bachelors degree in Computer Science, Information Technology or a related field. 2+ years of experience as a Business Analyst or in a related role, preferably in a B2B product-based company. Any work experience in customer success or a client-facing role is preferred. Strong understanding of data analysis tools and techniques (e.g., Excel, SQL). Proven track record of working directly with clients to understand their needs and deliver solutions that drive customer satisfaction and business growth. Strong analytical mindset, capable of interpreting data, identifying trends, and making strategic recommendations based on insights. Excellent verbal and written communication skills, with the ability to explain technical concepts to non-technical stakeholders.

Naturally skilled in developing and cultivating professional relationships, you'll establish trusted advisor relationship with your assigned 'Sell' partners. You'll develop territory plans that identify strategic growth areas, revenue objectives, enablement goals, and milestones to measure successful delivery of your territory plans. Your primary responsibilities will include: Engagement with IBM TeamsEngage IBM local country/market sales teams, Digital Sales teams, Marketing, and technical teams to accelerate your partners' success. Leveraging Ecosystem Programs and Co-MarketingUtilize Ecosystem programs, co-marketing, and sales tooling to drive joint demand generation, prospecting, or solution co-creation. Enhancing Sales VelocityIncrease sales velocity by improving partner lead-passing discipline and identifying and closing partner skills gaps, capability, and capacity. Negotiation for CommitmentNegotiate to successfully secure commitment to solutions while maintaining integrity and relationships with internal teams, external partners, and clients Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Minimum 3-5 years of experience with software development, At least 5 year(s) of working experience in the related field is required for this position Experience in Technical and Functional experience in Oracle Retail (RETEK), Oracle Retail Merchandising System (RMS), Oracle Retail Data Warehousing (RDW), Retail Predictive Application Server (RPAS), Retail Demand Forecasting (RDF), Retail Price Management (RPM), Retail Integration Bus (RIB), Retail Merchandise Financial Planning (MFP), Oracle Retail Allocations, Oracle Retail Optimization (RO), RA Merchandise (Oracle Retail Merchandising Analytics), RA Customer (Oracle Retail Customer Analytics), WMS. Experience in Oracle retail consultants provide extensive functional expertise across RPAS(Retail Predictive Application Server), SIM(Store Inventory Management), AIP(Advanced Inventory Planning), WMS etc. Have the ability to work around the onshore-offshore resourcing model Respond to technical queries / requests from team members and customers Preferred technical and professional experience Good experience in application of standard software development principles. Holding in-depth knowledge of at least one development technology/programming language. Understanding of design patterns

Project Role : Application Designer Project Role Description : Assist in defining requirements and designing applications to meet business process and application requirements. Must have skills : Campaign Analytics & Reporting Good to have skills : NAMinimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Designer, you will assist in defining requirements and designing applications to meet business process and application requirements. A typical day involves collaborating with cross-functional teams to gather insights, analyzing user needs, and translating them into functional specifications. You will engage in discussions to refine application designs and ensure alignment with business objectives, while also participating in testing and validation processes to guarantee the quality and effectiveness of the applications developed. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Collaborate with stakeholders to gather and analyze requirements for application design.- Participate in the testing and validation of applications to ensure they meet specified requirements. Professional & Technical Skills: - Must To Have Skills: Proficiency in Campaign Analytics & Reporting.- Strong analytical skills to interpret data and generate actionable insights.- Experience with reporting tools and techniques to present findings effectively.- Ability to design and implement effective campaign strategies based on data analysis.- Familiarity with data visualization techniques to enhance reporting. Additional Information:- The candidate should have minimum 2 years of experience in Campaign Analytics & Reporting.- This position is based at our Hyderabad office.- A 15 years full time education is required. Qualification 15 years full time education

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Campaign Analytics & Reporting Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various stakeholders to gather requirements, overseeing the development process, and ensuring that the applications meet the specified needs. You will also engage in problem-solving discussions with your team, providing guidance and support to ensure successful project outcomes. Your role will require you to stay updated on industry trends and best practices to enhance application performance and user experience. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Facilitate communication between technical teams and stakeholders to ensure alignment on project goals.- Mentor junior team members, providing guidance and support in their professional development. Professional & Technical Skills: - Must To Have Skills: Proficiency in Campaign Analytics & Reporting.- Strong analytical skills to interpret data and generate actionable insights.- Experience with data visualization tools to present findings effectively.- Ability to design and implement reporting frameworks that meet business needs.- Familiarity with campaign management software and tools. Additional Information:- The candidate should have minimum 3 years of experience in Campaign Analytics & Reporting.- This position is based at our Gurugram office.- A 15 years full time education is required. Qualification 15 years full time education

Naturally skilled in developing and cultivating professional relationships, you'll establish trusted advisor relationship with your assigned 'Sell' partners. You'll develop territory plans that identify strategic growth areas, revenue objectives, enablement goals, and milestones to measure successful delivery of your territory plans. Your primary responsibilities will include: Engagement with IBM TeamsEngage IBM local country/market sales teams, Digital Sales teams, Marketing, and technical teams to accelerate your partners' success. Leveraging Ecosystem Programs and Co-MarketingUtilize Ecosystem programs, co-marketing, and sales tooling to drive joint demand generation, prospecting, or solution co-creation. Enhancing Sales VelocityIncrease sales velocity by improving partner lead-passing discipline and identifying and closing partner skills gaps, capability, and capacity. Negotiation for CommitmentNegotiate to successfully secure commitment to solutions while maintaining integrity and relationships with internal teams, external partners, and clients. Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Minimum 5-8 years of experience with software development, At least 5 year(s) of working experience in the related field is required for this position. Experience in Technical and Functional experience in Oracle Retail (RETEK), Oracle Retail Merchandising System (RMS), Oracle Retail Data Warehousing (RDW), Retail Predictive Application Server (RPAS), Retail Demand Forecasting (RDF), Retail Price Management (RPM), Retail Integration Bus (RIB), Retail Merchandise Financial Planning (MFP), Oracle Retail Allocations, Oracle Retail Optimization (RO), RA Merchandise (Oracle Retail Merchandising Analytics), RA Customer (Oracle Retail Customer Analytics), WMS. Experience in Oracle retail consultants provide extensive functional expertise across RPAS(Retail Predictive Application Server), SIM(Store Inventory Management), AIP(Advanced Inventory Planning), WMS etc. Have the ability to work around the onshore-offshore resourcing model. Respond to technical queries / requests from team members and customers. Preferred technical and professional experience Good experience in application of standard software development principles. Holding in-depth knowledge of at least one development technology/programming language. Understanding of design patterns

1. 6-8 years of professional experience in Analytics, demonstrating expertise in handling diverse analytics projects, including building ML models, creating data visualizations, generating insights, and solving various business problems. 2. Extensive experience in building ML models such as regression, classification, clustering, forecasting, and other advanced models. 3. Deep understanding of the fundamentals and various methods of statistical and analytical models, using them to derive business solutions and explore a wide range of applications beyond conventional uses. 4. Advanced programming skills in SQL, Python, and PySpark, with the capability to guide teams. 5. Proficiency with data visualization tools like Tableau and Power BI to craft insightful visual reports and dashboards. 6. Exceptional problem-solving, organizational, and project management skills to navigate complex projects effectively. 7. Effective communication skills, adept at presenting complex insights to stakeholders in a clear and impactful manner. 8. Experience leading a team of 3-4 Business Analysts and Data Scientists on analytical projects.9. A strong focus on planning and leading multiple projects simultaneously, delivering customer insights and recommendations, with 3+ years of team management experience. Role & responsibilities Preferred candidate profile

Skill required: Marketing Operations - Customer Insight & Marketing Analytics Designation: Analytics and Modeling Senior Analyst Qualifications: Phd/BE Years of Experience: 5 to 8 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? Basic Qualifications/ Core competenciesJob location:Mumbai/Bangalore Education:Bachelors / Masters / Ph.D. Computer science, Engineering, Statistics, Mathematics, Economics or related disciplines Primary skillset should be storytelling, insight generation and presentation with 5-7 years of experience Ability to draw relevant insights from data and visualize them on slides Good Power point Skills Excellent communication skills (verbal and written). Ability to understand the business context Experience of working with onshore teams Strong team player and excellent problem-solving skills Ability to work in a global collaborative team environment Attention to detail and ability to work in high pressure environment Role requires Digital Marketing Ads & Promotion creation/designProcess by which data from customer behavior is used to help make key business decisions via market segmentation and predictive analytics. This information is used by businesses for direct marketing, site selection, and customer relationship management. What are we looking for? Python (Programming Language)Structured Query Language (SQL)Preferred Skills: Health care domain experience preferred Pharma marketing experience preferred Experience on visualization tools preferred SQL/Python experience good to have Knowledge of digital marketing and customer analytics preferred Roles and Responsibilities: In this role you are required to do analysis and solving of increasingly complex problems Your day to day interactions are with peers within Accenture You are likely to have some interaction with clients and/or Accenture management You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments Decisions that are made by you impact your own work and may impact the work of others In this role you would be an individual contributor and/or oversee a small work effort and/or team Please note that this role may require you to work in rotational shifts Qualification Phd,BE

Skill required: Marketing Operations - Customer Insight & Marketing Analytics Designation: Analytics and Modeling Senior Analyst Qualifications: Phd/BE Years of Experience: 5 to 8 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? Basic Qualifications/ Core competenciesJob location:Mumbai/Bangalore Education:Bachelors / Masters / Ph.D. Computer science, Engineering, Statistics, Mathematics, Economics or related disciplines Primary skillset should be storytelling, insight generation and presentation with 5-7 years of experience Ability to draw relevant insights from data and visualize them on slides Good Power point Skills Excellent communication skills (verbal and written). Ability to understand the business context Experience of working with onshore teams Strong team player and excellent problem-solving skills Ability to work in a global collaborative team environment Attention to detail and ability to work in high pressure environment Role requires Digital Marketing Ads & Promotion creation/designProcess by which data from customer behavior is used to help make key business decisions via market segmentation and predictive analytics. This information is used by businesses for direct marketing, site selection, and customer relationship management. What are we looking for? Python (Programming Language)Structured Query Language (SQL)Preferred Skills: Health care domain experience preferred Pharma marketing experience preferred Experience on visualization tools preferred SQL/Python experience good to have Knowledge of digital marketing and customer analytics preferred Roles and Responsibilities: In this role you are required to do analysis and solving of increasingly complex problems Your day to day interactions are with peers within Accenture You are likely to have some interaction with clients and/or Accenture management You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments Decisions that are made by you impact your own work and may impact the work of others In this role you would be an individual contributor and/or oversee a small work effort and/or team Please note that this role may require you to work in rotational shifts Qualification Phd,BE

Skill required: Marketing Operations - Customer Insight & Marketing Analytics Designation: Analytics and Modeling Specialist Qualifications: Phd/BE Years of Experience: 7 to 11 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? Job location:Mumbai/Bangalore Education:Bachelors / Masters / Ph.D. Computer science, Engineering, Statistics, Mathematics, Economics or related disciplines Primary skillset should be storytelling, insight generation and presentation with 5-7 years of experience Ability to draw relevant insights from data and visualize them on slides Good Power point Skills Excellent communication skills (verbal and written). Ability to understand the business context Experience of working with onshore teams Strong team player and excellent problem-solving skills Ability to work in a global collaborative team environment Attention to detail and ability to work in high pressure environment What are we looking for? Python (Programming Language)Structured Query Language (SQL)Preferred Skills: Health care domain experience preferred Pharma marketing experience preferred Experience on visualization tools preferred SQL/Python experience good to have Knowledge of digital marketing and customer analytics preferred Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems May create new solutions, leveraging and, where needed, adapting existing methods and procedures The person would require understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor May interact with peers and/or management levels at a client and/or within Accenture Guidance would be provided when determining methods and procedures on new assignments Decisions made by you will often impact the team in which they reside Individual would manage small teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualification Phd,BE

Skill required: Marketing Operations - Campaign Management Designation: Campaign Strategy Specialist Qualifications: Master of Business Administration Years of Experience: 7 to 11 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? Responsible for developing and executing comprehensive marketing campaigns by analyzing market trends, identifying target audiences, selecting appropriate channels, content, setting measurable goals, and overseeing the implementation of strategies to achieve specific business objectives, often involving close collaboration with cross-functional teams to optimize campaign performance across various platforms. Key responsibilities of a campaign strategist might include:Strategy development:Creating detailed campaign strategies aligned with business goals, including target audience identification, messaging development, channel & content selection, and budget allocation. Market analysis:Researching market trends, competitor activity, and customer insights to inform campaign strategy. Campaign planning and execution:Overseeing the development and implementation of marketing campaigns Data analysis and reporting:Monitoring campaign performance metrics, analyzing data to identify areas for optimization, and presenting insights to stakeholders. Collaboration:Working closely with cross-functional teams like MOC, LOC, analytics and tech to ensure campaign alignment and success. Creative development:Providing input on campaign creative assets to ensure they resonate with the target audience and align with brand messaging. Thought Leadership:Demonstrate thought leadership, drive value for client and provide solutions across the full spectrum of campaign strategy and management Team Management:Manage a team of analysts. Responsible for mentoring, planning career growth for the resources Required skills for a campaign strategist:Marketing expertise:Strong understanding of marketing principles, including customer segmentation, brand positioning, and marketing funnels. Strategic thinking:Ability to develop comprehensive campaign strategies with clear objectives and measurable outcomes. Data analysis skills:Proficiency in using data analytics tools to measure campaign performance and make data-driven decisions. Communication skills:Excellent written and verbal communication skills to effectively convey campaign ideas and collaborate with cross-functional teams. Project management skills:Ability to manage multiple campaigns simultaneously, meet deadlines, and prioritize tasks effectively. What are we looking for? Campaign StrategiesAnalytics StrategyMarketing Research AnalysisBusiness Data AnalysisAgile Project ManagementExpected Candidate Profile Total 10-12 years of relevant experience in campaign strategy and execution, including 2-4 years experience leading / managing a team of diverse skill-sets, and in client handling / client facing roles Strong data analysis skills and ability to generate the data driven insights for specific business/client contexts Prior experience in project management/consulting is highly desirable MBA or equivalent from a reputable school / program Candidate should have hands on work experience with campaign strategy and management Strong knowledge of digital marketing, customer analytics, content, creatives and marketing technology Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems May create new solutions, leveraging and, where needed, adapting existing methods and procedures The person would require understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor May interact with peers and/or management levels at a client and/or within Accenture Guidance would be provided when determining methods and procedures on new assignments Decisions made by you will often impact the team in which they reside Individual would manage small teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualification Master of Business Administration

Skill required: Marketing Operations - Customer Insight & Marketing Analytics Designation: Analytics and Modeling Associate Manager Qualifications: Phd/BE Years of Experience: 10 to 14 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? Job location:Mumbai/Bangalore Education:Bachelors / Masters / Ph.D. Computer science, Engineering, Statistics, Mathematics, Economics or related disciplines Primary skillset should be storytelling, insight generation and presentation with 5-7 years of experience Ability to draw relevant insights from data and visualize them on slides Good Power point Skills Excellent communication skills (verbal and written). Ability to understand the business context Experience of working with onshore teams Strong team player and excellent problem-solving skills Ability to work in a global collaborative team environment Attention to detail and ability to work in high pressure environment Role requires Digital Marketing Ads & Promotion creation/designProcess by which data from customer behavior is used to help make key business decisions via market segmentation and predictive analytics. This information is used by businesses for direct marketing, site selection, and customer relationship management. What are we looking for? Python (Programming Language)Structured Query Language (SQL)Preferred Skills: Health care domain experience preferred Pharma marketing experience preferred Experience on visualization tools preferred SQL/Python experience good to have Knowledge of digital marketing and customer analytics preferred Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems Typically creates new solutions, leveraging and, where needed, adapting existing methods and procedures The person requires understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor or team leads Generally interacts with peers and/or management levels at a client and/or within Accenture The person should require minimal guidance when determining methods and procedures on new assignments Decisions often impact the team in which they reside and occasionally impact other teams Individual would manage medium-small sized teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualification Phd,BE

Skill required: Marketing Operations - Campaign Management Designation: Campaign Strategy Associate Manager Qualifications: Master of Business Administration Years of Experience: 10 to 14 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? Responsible for developing and executing comprehensive marketing campaigns by analyzing market trends, identifying target audiences, selecting appropriate channels, content, setting measurable goals, and overseeing the implementation of strategies to achieve specific business objectives, often involving close collaboration with cross-functional teams to optimize campaign performance across various platforms. Key responsibilities of a campaign strategist might include:Strategy development:Creating detailed campaign strategies aligned with business goals, including target audience identification, messaging development, channel & content selection, and budget allocation. Market analysis:Researching market trends, competitor activity, and customer insights to inform campaign strategy. Campaign planning and execution:Overseeing the development and implementation of marketing campaignsData analysis and reporting:Monitoring campaign performance metrics, analyzing data to identify areas for optimization, and presenting insights to stakeholders. Collaboration:Working closely with cross-functional teams like MOC, LOC, analytics and tech to ensure campaign alignment and successCreative development:Providing input on campaign creative assets to ensure they resonate with the target audience and align with brand messaging. Thought Leadership:Demonstrate thought leadership, drive value for client and provide solutions across the full spectrum of campaign strategy and management Team Management:Manage a team of analysts. Responsible for mentoring, planning career growth for the resourcesRequired skills for a campaign strategist:Marketing expertise:Strong understanding of marketing principles, including customer segmentation, brand positioning, and marketing funnels. Strategic thinking:Ability to develop comprehensive campaign strategies with clear objectives and measurable outcomes. What are we looking for? Campaign StrategiesAnalytics StrategyMarketing Research AnalysisBusiness Data AnalysisAgile Project ManagementData analysis skills:Proficiency in using data analytics tools to measure campaign performance and make data-driven decisions. Communication skills:Excellent written and verbal communication skills to effectively convey campaign ideas and collaborate with cross-functional teams. Project management skills:Ability to manage multiple campaigns simultaneously, meet deadlines, and prioritize tasks effectively.Expected Candidate Profile Total 10-12 years of relevant experience in campaign strategy and execution, including 2-4 years experience leading / managing a team of diverse skill-sets, and in client handling / client facing roles Strong data analysis skills and ability to generate the data driven insights for specific business/client contexts Prior experience in project management/consulting is highly desirable MBA or equivalent from a reputable school / program Candidate should have hands on work experience with campaign strategy and management Strong knowledge of digital marketing, customer analytics, content, creatives and marketing technology Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems Typically creates new solutions, leveraging and, where needed, adapting existing methods and procedures The person requires understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor or team leads Generally interacts with peers and/or management levels at a client and/or within Accenture The person should require minimal guidance when determining methods and procedures on new assignments Decisions often impact the team in which they reside and occasionally impact other teams Individual would manage medium-small sized teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualification Master of Business Administration

We are looking for passionate and talented professionals, who share our vision for data-driven marketing products to join us and take a leading role in shaping the growth of our team. Job Summary We are seeking a results-oriented Marketing Analytics Lead with 68 years of experience in data analytics, statistical modelling, and marketing insights. The ideal candidate is confident in owning complex analyses of A/B testing and portfolio optimization and can comfortably engage with senior stakeholders. Experience in financial services, banking, or payments is strongly preferred. Exposure to GenAI in marketing analytics will be an added advantage. Key Responsibilities Lead design and execution of A/B tests, campaign analytics, and test-control methodologies. Perform deep-dive analysis on customer journeys, marketing funnels, and portfolio performance. Develop predictive models to inform segmentation, personalization, and targeting strategies. Provide thought leadership in marketing measurement and performance optimization. Translate insights into business impact through crisp storytelling and stakeholder engagement. Mentor junior analysts and contribute to best practices in analytics delivery. Partner with marketing, finance, and data engineering to ensure robust data solutions. Basic qualifications Undergraduate degree with 6-8 years of analytical experience in consulting, analytics, or data science with a strong focus on marketing analytics. Deep knowledge of business KPIs, financials and organizational leadership Proficiency in tools such as SQL, Python, R, or SAS. Strong foundation in A/B testing, test-control analysis, and statistical modelling. Experience generating new knowledge or creating innovative solutions for a firm Proven ability to communicate insights effectively with clarity and executive presence. Experience with data visualization platforms (e.g., Tableau, Power BI). Analytical, interpretive, and problem-solving skills, including the proven ability to analyze large amounts of data and synthesize key findings and recommendations Logical, structured thinking and affinity for statistical and numerical analysis Advanced Word, Excel, and PowerPoint skills Ability to manage multiple tasks and clients in a fast-paced, deadline-driven environment Eligibility to work in the country where you are applying, as well as apply for travel visas as required by travel needs Preferred Qualifications Background in banking, payments, or financial institutions. Experience working on digital marketing, lifecycle campaigns, or customer analytics. Exposure to or hands-on use of GenAI tools for marketing insight generation or automation. Masters degree in Data Science, Statistics, Econometrics, Marketing, or related field is a plus.