160 Customer Analysis Jobs - Page 4

You will lead project teams for customized market research projects catering to various clients. Your main responsibility will be to ensure the successful completion of the projects. Conduct primary and secondary research to analyze different industries as necessary for project success. Monitor the research activities of Associates, Senior Associates, and Analysts. Utilize the collected data to perform market, customer, competitor, and industry analysis. Present research findings in tailored reports in PPT and other required formats. Develop strong market sizing models and enhance existing frameworks. Take ownership of delivering high-quality outputs to clients in a timely manner. Participat...

Location: Bangalore Experience Required: Mid-level (Relevant experience in digital CX, analytics, or customer insight roles) Education: Master's Degree (preferred in Business, Marketing, Data Analytics, or related fields) Job Purpose To lead the strategy, execution, and insight delivery of the e-commerce customer experience program across multiple fashion brands. This role is responsible for collecting and analyzing customer feedback across digital platforms and using insights to drive actionable improvements that enhance customer satisfaction, retention, and business performance. Key Responsibilities Customer Feedback Strategy Design and implement feedback collection initiatives across digi...

As a Data Analytics professional at our Gurgaon location with a hybrid work model of office and work from home, you will be responsible for conducting detailed industry research and analysis across different sectors using primary and secondary research methodologies. You will either perform individually or lead a team to translate business problems into research projects and create an analysis roadmap. Collaborating effectively with clients and the delivery team, you will create and maintain project schedules, track issues and risks, and ensure clear communication with clients. Your role will involve developing custom reports to communicate business insights and recommendations, as well as e...

(1) Technology Management: Responsible for overall Backup technology management for the business. Responsible for planning and execution of new technology roll outs, scope expansion and readiness of team from technology standpoint. Manage SOPs, Knowledge documents, KB articles. Implement technical methodology improvement from past failures and learnings (2) Restoration and other responsibilities: Work on resolution of complex or escalated issues from L2 engineer. Preparing RCA for major incidents and problem tickets. DB Server changes, upgrades, performance tuning, patching (3) Triage: Generally the L3 is the final level of escalation for all Backup related issues. However in the event of an...

Required Skills Technology | Operating System|Working knowledge on Virtualization technology like Hyper-V, VMware, commissioning of new guests Technology | Operating System|Maintain RAID and involve in mirroring and migration activities Technology | Operating System|Knowledge of different storage protocols such as ISCSI, FC, SCSI, CIFS, NFS etc Education Qualification : Any Graduate (Engineering / Science) Certification Mandatory / Desirable : Technology | MCSE / VCP / AZ-104 Delivery Skills: 1. Troubleshooting and Management: WSUS, AV, DNS, related troubleshooting, GP Templates Creation, Adding or Removing of SPNS (Security Principle Names) OS Management - Windows server re-installation. Ad...

The selected intern will be responsible for designing images for webpage, managing client CMS, and WordPress website page designing work. Additionally, the intern will assist in providing expert-level business intelligence (BI) services such as forecasting, strategy, optimization, performance analysis, trend analysis, customer analysis, budget planning, financial reporting, and more. The company, EClytics Consulting, aims to help businesses make better decisions through advanced data analytics training in corporate and retail sectors.,

As a Senior UX/UI Designer for IoT and Digitalization at Siemens in Goa, India, you will be part of a passionate team focused on finding solutions to complex problems in various domains such as industry, energy, mobility, and buildings by applying methods of data analytics, artificial intelligence, simulations, and interactive visualization. Join us in this exciting journey of addressing the challenges of the always connected peta-byte world. Your role will involve applying design thinking to deliver end-to-end user experience solutions with a focus on user needs and business goals. You will be responsible for designing user interfaces based on interaction design concepts, refining designs t...

Skill required: Chat - Service Desk Non-Voice Support Designation: Customer Contact Comms Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Customer Support vertical and help us...

As an Intern at our company, you will be responsible for developing and executing recruitment strategies to attract top talent across various functions. Your main duties will include managing the full-cycle recruitment process, from job posting and sourcing to screening, interviewing, and hiring. You will work closely with hiring managers to understand role requirements and create effective job descriptions. Additionally, you will be sourcing candidates through various channels such as job boards, social media, employee referrals, and recruitment agencies. Our company, EClytics Consulting, specializes in providing expert-level business intelligence (BI) services to help businesses make bette...

URGENT !!! CANDIDATES WILLING TO DO EXTENSIVE FIELD WORK & TRAVELLING MAY ONLY APPLY Location: Vadodara ( 3 nos ) / Bharuch ( 1 no) Position : Sales Intern - Market Research We are excited to invite applications for the position of Sales Interns Market Research for a duration of 3 to 4 months. This internship offers a valuable opportunity for BBA/MBA students to gain practical experience in market research, customer engagement, and data analysis. Internship Details: • Title: Sales Interns Market Research • Duration: 3 to 4 months • Daily Visits: 8 to 10 customers • Compensation: 10,000 per month • Location: In and around areas as per daily pin code allotment • Travel Allowance: As per actual...

The role at Rippling involves owning the product direction to solve customer problems effectively. This includes distilling insights from user research, product-generated data, competitive analysis, and market understanding to prioritize features for development. Collaborating closely with design and engineering teams is essential to create a roadmap and ensure successful delivery of features. Post-development, partnering with various teams is crucial to ensure readiness for sales, service, and support. Continuous iteration based on data and customer feedback is emphasized to meet and exceed the initial goals set for feature development. As a Product Manager at Rippling, your responsibilitie...

We are looking for an experienced Quality Analyst with a strong background in the US Healthcare voice process, specifically in the Health and Welfare domain. The ideal candidate should have hands-on experience in monitoring, auditing, and providing feedback on calls to ensure process compliance and enhance customer experience. Key Responsibilities: Conduct daily call audits and evaluate the quality of calls handled by associates. Identify gaps in call handling, compliance, and process adherence. Provide actionable feedback and support to operations to improve performance. Analyze trends from audits and prepare quality reports and dashboards. Participate in calibration sessions with internal ...

Hiring for a Customer Service Banking Voice Process This is an excellent opportunity for candidates with prior banking experience who are looking to grow in a professional Handle inbound calls related to banking products and services Viraj@8294897343 Required Candidate profile Graduate in any stream Minimum 1 year of work experience in the banking roles Mandatory Must have excellent spoken English and strong interpersonal skills Limited openings—Immediate joiners preferred Perks and benefits Both side cabs IJP Incentives 24*7 shifts

About Rippling Rippling, headquartered in San Francisco, CA, has secured over $1.4B in funding from renowned investors such as Kleiner Perkins, Founders Fund, Sequoia, Greenoaks, and Bedrock. The company has been recognized as one of America's best startup employers by Forbes. Rippling prioritizes candidate safety and ensures that all official communication is exclusively sent from @Rippling.com addresses. About The Role The product team at Rippling is responsible for steering the product direction, determining the necessary builds to address customer challenges effectively to drive both customer success and business growth. This involves distilling insights from user research, product-gener...

The role aims to ensure the technical specifications of the product by collaborating with various functions during the product development phase. You will play a crucial role in prototype development, coordinating with different departments to choose the right materials, techniques, and equipment for a viable design. It is essential to facilitate seamless collaboration between production, design, sourcing, and marketing teams, offering technical insights during product prototype creation, quality checks, and product enhancement. Additionally, you will be responsible for creating tech packs and Bills of Materials (BOM) during the product development process and supporting the design team in p...

As an MPA Planner at Vaibhav Global Ltd (VGL), your primary responsibility will be coordinating and optimizing live TV operations by planning events, products, and pricing strategies. You will work towards ensuring alignment with inventory, marketing, and sales targets while analyzing customer behavior, monitoring hourly sales during live broadcasts, and providing actionable insights through data reporting. Collaboration, adaptability, and innovation will be key aspects of your role in supporting seamless operations and driving performance in a dynamic, fast-paced environment. You will assist in the planning and scheduling of events, products, and pricing, ensuring alignment and analysis of ...

As a Technical Product Manager at Micoworks, you will play a crucial role in leading the development of cutting-edge AI products. Your responsibilities will encompass the entire product lifecycle, from ideation and strategy to launch and growth. Collaborating closely with cross-functional teams, including engineers, data scientists, designers, and marketers, you will ensure that our AI products not only meet customer expectations but also align with our business objectives. To excel in this role, you should have over 10 years of proven experience as a product manager in a technology company, with a strong background in B2B product development and management. Your ability to develop and refin...

Job Title: Trainer, Pricing Operations Program Department: Learning & Development / Pricing Operations Location: Bangalore , India / Work from Office 24*7 Job Type: Full-time Position Summary: The Trainer, Pricing Operations Program will be responsible for designing, developing, and delivering comprehensive training programs to new and existing employees within our Pricing Operations team. This role is critical in ensuring that our pricing specialists, analysts, and other team members have the knowledge, skills, and tools necessary to execute pricing strategies effectively, utilize pricing systems efficiently, and adhere to operational best practices. The ideal candidate will possess a stron...

About The Role Skill required: Chat - Service Desk Non-Voice Support Designation: Customer Contact Comms Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 7 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Customer Suppor...

We are looking for an experienced Quality Analyst with a strong background in the US Healthcare voice process , specifically in the Health and Welfare domain. The ideal candidate should have hands-on experience in monitoring, auditing, and providing feedback on calls to ensure process compliance and enhance customer experience. Key Responsibilities: Conduct daily call audits and evaluate the quality of calls handled by associates. Identify gaps in call handling, compliance, and process adherence. Provide actionable feedback and support to operations to improve performance. Analyze trends from audits and prepare quality reports and dashboards. Participate in calibration sessions with internal...

About The Role Skill required: Omnichannel - Customer Service Designation: Customer Contact Comms Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Customer Support vertical and...

About The Role Skill required: Omnichannel - Customer Communications Designation: Customer Contact Comms Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Customer Suppor...

About The Role Skill required: Omnichannel - Customer Communications Designation: Customer Contact Comms Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Customer Suppor...

About The Role Skill required: Omnichannel - Customer Communications Designation: Customer Contact Comms Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Customer Support verti...

About The Role Skill required: Omnichannel - Customer Service Designation: Customer Contact Comms Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years Language - Ability: Spanish - Advanced About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned...