240 Customer Analysis Jobs - Page 2

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5.0 - 8.0 years

5 - 9 Lacs

bengaluru

Work from Office

About The Role Skill required: Omnichannel - Customer Communications Designation: Customer Contact Comms Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.Candidate who is good in email and chat process, who is good in typing is what is preferred hereCustomer communications are interactions between customers and businesses using various channels spanning digital and in ...

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3.0 - 5.0 years

3 - 7 Lacs

gurugram

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About The Role Skill required: Omnichannel - Customer Communications Designation: Customer Contact Comms Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s. Candidate who is good in email and chat process, who is good in typing is what is preferred here Customer communications are interactions between customers and businesses using various channels spanning digital and in perso...

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3.0 - 5.0 years

3 - 7 Lacs

bengaluru

Work from Office

About The Role Skill required: Omnichannel - Customer Communications Designation: Customer Contact Comms Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.Candidate who is good in email and chat process, who is good in typing is what is preferred hereCustomer communications are interactions between customers and businesses using various channels spanning digital and in person ...

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6.0 - 11.0 years

8 - 13 Lacs

bengaluru

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The Associate Vice President of Accounting specializing in corporate tax will be responsible for assisting the Senior Vice President of Accounting and providing organized and detail oriented professional services for full cycle accounting support within the Finance division of a growing financial company. The Corporate Tax Assistant Vice President (AVP) plays a pivotal role in ensuring compliance with tax regulations, managing tax planning strategies, and supporting the broader financial objectives of the organization. As a senior member of the corporate tax team, the AVP collaborates closely with leadership, including the Senior Vice President of Internal Audit, Finance Leaders, and externa...

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0.0 - 3.0 years

3 - 7 Lacs

bengaluru

Work from Office

About The Role Skill required: Omnichannel - Customer Communications Designation: Customer Contact Comms Analyst - Voice Qualifications: Any Graduation Years of Experience: 3 to 5yrs What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.Candidate who is good in email and chat process, who is good in typing is what is preferred hereCustomer communications are interactions between customers and businesses using various channels spanning digital and in pe...

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5.0 - 8.0 years

4 - 8 Lacs

bengaluru

Work from Office

About The Role Skill required: Omnichannel - Customer Communications Designation: Customer Contact Comms Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.Candidate who is good in email and chat process, who is good in typing is what is preferred hereCustomer communications are interactions between customers and businesses using various channels spanning digital and in ...

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3.0 - 5.0 years

3 - 7 Lacs

bengaluru

Work from Office

About The Role Skill required: Omnichannel - Customer Communications Designation: Customer Contact Comms Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.Candidate who is good in email and chat process, who is good in typing is what is preferred hereCustomer communications are interactions between customers and businesses using various channels spanning digital and in person ...

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5.0 - 8.0 years

4 - 8 Lacs

mumbai

Work from Office

About The Role Skill required: Voice - Service Desk Voice Support Designation: Customer Contact Comms Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years What would you do? A Senior Analyst will be responsible for management of a team and continuously strives to enhance operating practices and deliver value added opportunities to optimize the effective provision of client service. The Senior Analyst will work as part of the management team striving to meet all SLAs, targets and objectives through effective staff managementManage Operations from process & measurement standpointMaintain regular communications with team on departmental and individual level performanc...

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0.0 - 3.0 years

0 Lacs

delhi

On-site

As an Analyst at the venture platform, you will have the opportunity to gain broad exposure and insights into topics relevant to fast-growing companies and the early-stage investing landscape in India. During the 6-month probation period, you will support founders in the overall development process of the company and work closely with portfolio company founders on strategic projects. Additionally, you will be involved in working on strategic research topics such as market sizing, competitive landscape analysis, and product analyses. Your role will also entail conducting analyses from both a financial and customer perspective, as well as managing new investor outreach and maintaining relation...

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3.0 - 7.0 years

0 Lacs

karnataka

On-site

You will be joining Nitshaw, a leader in manufacturing and process solutions for India's woodworking industry. Nitshaw partners with top brands to provide cutting-edge woodworking and panel processing machinery to industries such as furniture and kitchens. As a Sales Engineer, your main responsibilities will include conducting introductory sales meetings, analyzing customer requirements, developing techno-commercial sales proposals, managing technical and commercial discussions, handling follow-ups, negotiations, and conversions, ensuring customer satisfaction, and participating in industry events and trade shows. - Conduct introductory sales meetings - Analyze customer requirements - Develo...

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3.0 - 5.0 years

3 - 7 Lacs

bengaluru

Work from Office

About The Role Skill required: Omnichannel - Customer Service Designation: Customer Contact Comms Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s. Candidate who is good in email and chat process, who is good in typing is what is preferred here Customer service refers to the assistance and support provided by a business or organization to its customers before, during, and aft...

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3.0 - 5.0 years

3 - 7 Lacs

bengaluru

Work from Office

About The Role Skill required: Omnichannel - Customer Service Designation: Customer Contact Comms Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Customer Support vertical and...

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3.0 - 5.0 years

3 - 7 Lacs

bengaluru

Work from Office

Skill required: Omnichannel - Customer Service Designation: Customer Contact Comms Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Customer Support vertical and help us in man...

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3.0 - 5.0 years

3 - 7 Lacs

bengaluru

Work from Office

About The Role Skill required: Omnichannel - Customer Communications Designation: Customer Contact Comms Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years What would you do? We are seeking an Assistant Supervisor who embodies a customer-first mentality and thrives in a fast-paced, problem-solving environment. This role requires someone who can handle escalated customer concerns with empathy and efficiency while providing real-time support and coaching to customer service agents. The ideal candidate is a proactive problem solver, an exceptional communicator, and a mentor who inspires their team to deliver exceptional customer experiencesCandidate who is good in email an...

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3.0 - 5.0 years

3 - 7 Lacs

bengaluru

Work from Office

About The Role Skill required: Omnichannel - Customer Communications Designation: Customer Contact Comms Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years What would you do? We are seeking an Assistant Supervisor who embodies a customer-first mentality and thrives in a fast-paced, problem-solving environment. This role requires someone who can handle escalated customer concerns with empathy and efficiency while providing real-time support and coaching to customer service agents. The ideal candidate is a proactive problem solver, an exceptional communicator, and a mentor who inspires their team to deliver exceptional customer experiencesCandidate who is good in email an...

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3.0 - 5.0 years

3 - 7 Lacs

bengaluru

Work from Office

About The Role Skill required: Customer Operations - Voice - Service Desk Voice Support Designation: Customer Contact Comms Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years What would you do? Overall Purpose of JobThe HR Service Delivery Analyst will provide the knowledge, expertise and guidance to manage the process and people efficiently. To ensure 100% accuracy in all the resolutions provided by the helpdesk. The Analyst is expected to answer all process related queries raised by Customer service Associate and the end user. Job Responsibilities / AuthoritiesManage and Inspire Team ResultsManage schedule adherence (For Self and Team) (Call boards, CUIC reports and P...

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3.0 - 5.0 years

3 - 7 Lacs

bengaluru

Work from Office

About The Role Skill required: Omnichannel - Customer Service Designation: Customer Contact Comms Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years What would you do? The Real-Time Tier 1 Specialist ensures operational efficiency and service level compliance by managing workflows, supporting field operations, and improving customer experience through proactive decisions and escalations. In this role, you will be responsible for effectively communicating with our customers. Utilizing our world-class systems and collaborating with our Home Service, Planning, Business, Sales and Service teams, you will swiftly and efficiently resolve issues, embodying our "one and done" c...

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3.0 - 5.0 years

3 - 7 Lacs

bengaluru

Work from Office

About The Role Skill required: Omnichannel - Customer Service Designation: Customer Contact Comms Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s. Candidate who is good in email and chat process, who is good in typing is what is preferred here Customer service refers to the assistance and support provided by a business or organization to its customers before, during, and aft...

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3.0 - 5.0 years

3 - 7 Lacs

bengaluru

Work from Office

About The Role Skill required: Omnichannel - Customer Communications Designation: Customer Contact Comms Analyst - Voice Qualifications: Any Graduation Years of Experience: 3 to 5yrs What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.Candidate who is good in email and chat process, who is good in typing is what is preferred hereCustomer communications are interactions between customers and businesses using various channels spanning digital and in pe...

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3.0 - 5.0 years

3 - 7 Lacs

bengaluru

Work from Office

About The Role Skill required: Omnichannel - Customer Service Designation: Customer Contact Comms Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s. Candidate who is good in email and chat process, who is good in typing is what is preferred here Customer service refers to the assistance and support provided by a business or organization to its customers before, during, and aft...

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3.0 - 5.0 years

3 - 7 Lacs

bengaluru

Work from Office

About The Role Skill required: Omnichannel - Customer Service Designation: Customer Contact Comms Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s. Candidate who is good in email and chat process, who is good in typing is what is preferred here Customer service refers to the assistance and support provided by a business or organization to its customers before, during, and aft...

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5.0 - 8.0 years

5 - 9 Lacs

bengaluru

Work from Office

About The Role Skill required: Omnichannel - Customer Communications Designation: Customer Contact Comms Senior Analyst - Voice Qualifications: Any Graduation Years of Experience: 5 to 8yrs What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s. What are we looking for? Ability to perform under pressureAbility to meet deadlinesAbility to manage multiple stakeholdersAbility to establish strong client relationshipAbility to handle disputes Roles and Respo...

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5.0 - 8.0 years

4 - 8 Lacs

bengaluru

Work from Office

About The Role Skill required: Omnichannel - Customer Communications Designation: Customer Contact Comms Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.Candidate who is good in email and chat process, who is good in typing is what is preferred hereCustomer communications are interactions between customers and businesses using various channels spanning digital and in ...

Posted 3 weeks ago

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3.0 - 5.0 years

3 - 7 Lacs

bengaluru

Work from Office

About The Role Skill required: Omnichannel - Customer Communications Designation: Customer Contact Comms Analyst - Voice Qualifications: Any Graduation Years of Experience: 3 to 5yrs What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.Candidate who is good in email and chat process, who is good in typing is what is preferred hereCustomer communications are interactions between customers and businesses using various channels spanning digital and in pe...

Posted 3 weeks ago

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5.0 - 8.0 years

5 - 9 Lacs

bengaluru

Work from Office

About The Role Skill required: Omnichannel - Customer Communications Designation: Customer Contact Comms Senior Analyst - Voice Qualifications: Any Graduation Years of Experience: 5 to 8yrs What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s. What are we looking for? Ability to perform under pressureAbility to meet deadlinesAbility to manage multiple stakeholdersAbility to establish strong client relationshipAbility to handle disputes Roles and Respo...

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