160 Customer Analysis Jobs - Page 2

About The Role Skill required: Omnichannel - Customer Communications Designation: Customer Contact Comms Senior Analyst - Voice Qualifications: Any Graduation Years of Experience: 5 to 8yrs What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s. What are we looking for? Ability to perform under pressureAbility to meet deadlinesAbility to manage multiple stakeholdersAbility to establish strong client relationshipAbility to handle disputes Roles and Respo...

About The Role Skill required: Customer Operations - Voice - Service Desk Voice Support Designation: Customer Contact Comms Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years What would you do? Overall Purpose of JobThe HR Service Delivery Analyst will provide the knowledge, expertise and guidance to manage the process and people efficiently. To ensure 100% accuracy in all the resolutions provided by the helpdesk. The Analyst is expected to answer all process related queries raised by Customer service Associate and the end user. Job Responsibilities / AuthoritiesManage and Inspire Team ResultsManage schedule adherence (For Self and Team) (Call boards, CUIC reports and P...

About The Role Skill required: Customer Operations - Voice - Service Desk Voice Support Designation: Customer Contact Comms Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years What would you do? Operational ResponsibilitiesManage Operations from process & measurement standpointMaintain regular communications with team on departmental and individual level performance expectationsWork with client/Account Executive/Onshore team to define process and proceduresSet and assess representatives performance expectations and performance, and create individual action plans and provide constructive feedback on performance to individuals on a regular basisConduct briefings and...

About The Role Skill required: Omnichannel - Customer Communications Designation: Customer Contact Comms Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.Candidate who is good in email and chat process, who is good in typing is what is preferred hereCustomer communications are interactions between customers and businesses using various channels spanning digital and in ...

About The Role Skill required: Omnichannel - Customer Service Designation: Customer Contact Comms Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Customer Support vertical and...

Skill required: Customer Operations - Voice - Service Desk Voice Support Designation: Customer Contact Comms Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do The HR Service Delivery Analyst will provide th...

Skill required: Customer Operations - Voice - Service Desk Voice Support Designation: Customer Contact Comms Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years Language - Ability: Spanish - Expert About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do HR Service...

Skill required: Customer Operations - Voice - Service Desk Voice Support Designation: Customer Contact Comms Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do The HR Service Delivery Analyst will provide th...

Skill required: Omnichannel - Customer Service Designation: Customer Contact Comms Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Customer Support vertical and help us...

Hiring For Customer service voice For one of the leading banking voice process 12th + Min 1year Banking experience required Excellent spoken English required Location-Gurgaon salary up to 47k in hand Call/ WhatsApp Pooja- 9942180221 Viraj 8294897343 Required Candidate profile 12th + Min 1year Banking experience required Excellent communication in English Work from Office Flexible in 24/7 Shift 5Days Working 2 rotational off mostly day shift Immediate joiners only Perks and benefits Cabs mostly UAE shifts medical Insurance

As a Merchandiser Sales Planner at Vaibhav Global Ltd (VGL), your primary responsibility will be to assist in the strategic planning and scheduling of events, products, and pricing. Your role will involve analyzing inventory and sales data to ensure alignment across teams and optimize performance. To excel in this dynamic position, you must possess strong organizational, communication, and analytical skills. You will be involved in various key responsibilities, including planning and scheduling events, products, and pricing strategies to enhance operational efficiency. Collaborating with warehouse teams, live channel hosts, and the US TV marketing team will be essential to ensure proper alig...

The Cascades Neopolis is an ultra-luxury real estate project situated in Neopolis, Hyderabad, encompassing a 62-floor building. The development features a luxurious clubhouse spanning 1.5 L Sq. Ft. with exceptional 5-star facilities, aiming to establish new standards in upscale living. This project is set to deliver excellence by collaborating with international consultants to ensure unparalleled design, quality, and construction standards. As an exclusive opportunity in residential real estate, we are seeking candidates with over 5 years of relevant experience in the role of Customer Relationship Manager. Join our vibrant real estate team and become part of an innovative environment that fo...

About The Role Skill required: Customer Operations - Voice - Service Desk Voice Support Designation: Customer Contact Comms Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Overall Purpose of JobThe HR Ser...

About The Role Skill required: Omnichannel - Customer Service Designation: Customer Contact Comms Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s. Candidate who is good in email and chat process, who is good in typing is what is preferred here Customer service refers to the assistance and support provided by a business or organization to its customers before, during, and aft...

About The Role Skill required: Omnichannel - Customer Service Designation: Customer Contact Comms Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s. Candidate who is good in email and chat process, who is good in typing is what is preferred here Customer service refers to the assistance and support provided by a business or organization to its customers before, during, and aft...

Responsibilities: Customer Retention Strategy: Develop and implement customer retention strategies and initiatives to reduce churn rates. Conduct customer segmentation analysis to identify at-risk customers and create targeted retention campaigns. Build and execute retention programs to enhance the customer experience and encourage long-term relationships. Analyse and improve customer touchpoints, ensuring a seamless and positive experience from pre-purchase to post-purchase interactions. Customer Insights & Analysis: Analyze customer behavior, usage patterns, and feedback to identify potential issues that could lead to churn. Collect and analyze customer feedback through surveys, reviews, a...

As a Product Manager at ProManage, you will play a crucial role in innovating and enhancing product features to drive the success of an Epic of Pro-Manage. With a degree in Computer Science and 1-2 years of product management experience, you will have the opportunity to work on a diverse range of responsibilities aimed at elevating the platform and ensuring client satisfaction. Your responsibilities will include being the Epic evangelist, analyzing customer preferences and pain points, collaborating with cross-functional teams, and creating a seamless customer journey. By understanding both stated and latent customer needs, you will contribute to the development of responsive product feature...

About The Role Skill required: Chat - Service Desk Non-Voice Support Designation: Customer Contact Comms Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.Candidate who is good in email and chat process, who is good in typing is what is preferred hereRecording, diagnosing, troubleshooting, resolving or assigning incidents and service requests based on defined scope of support....

About The Role Skill required: Social - Service Desk Non-Voice Support Designation: Customer Contact Comms Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.Candidate who is good in email and chat process, who is good in typing is what is preferred hereRecording, diagnosing, troubleshooting, resolving or assigning incidents and service requests based on defined scope of suppor...

Join us to build enterprises of tomorrow At entomo, we have a welcoming and energetic environment that encourages collaboration and innovation. We are looking for an Implementation Specialist/Senior Implementation Specialist with about 3-6 years of professional experience in business development, product development, sales, or consulting. As an Implementation Specialist, you will be responsible for preparing designs for all projects, documenting system integration requirements, developing analytical functions such as data mapping, designing an efficient disaster recovery plan, and providing technical support for all implementation processes. Additionally, you will document test plans, implem...

The role involves generating, analyzing, and understanding enquiries from potential OEM customers and user segments to drive sales growth. This includes generating new leads, analyzing customer needs, and tailoring solutions according to their requirements. It is essential to stay updated with market trends and customer demands to effectively maximize business opportunities. Additionally, the position requires coordination with channel partners to identify new dealers and work closely with existing dealers. The goal is to ensure smooth execution of sales plans and align sales activities with overall business objectives. It is crucial to track sales performance and adjust strategies as necess...

About The Role Skill required: Customer Operations - Voice - Service Desk Voice Support Designation: Customer Contact Comms Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years What would you do? Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costs Customer Operations - Voice - Help desk role - ticket resolution Recording, diagnosing, troubleshooting, resolving or assigning incidents and service requests based on defined scope of support. Manage unplanned interruptions to restore normal service operations as quickly as possible for voice interactions. What are we looking for? In this role you are required to do analy...

Hiring For Customer service voice For one of the leading banking voice process 12th + Min 1year Banking experience required Excellent spoken English required Location-Gurgaon salary up to 47k in hand Call/ WhatsApp Aarav@7827642775 Viraj 8294897343 Required Candidate profile 12th + Min 1year Banking experience required Excellent communication in English Work from Office Flexible in 24/7 Shift 5Days Working 2 rotational off mostly day shift Immediate joiners only Perks and benefits Cabs mostly UAE shifts medical Insurance

As a Senior Business Analyst, you will be responsible for conducting detailed industry research and analysis using primary & secondary research methodologies across different sectors/ domains. You will be required to individually perform or lead and assist the team during the project. Your role will involve understanding requirements to translate business problems into research projects and construct an analysis roadmap. Collaborating cohesively with the client and delivery team will be a key aspect of your responsibilities. You will be in charge of creating and maintaining project schedules as well as owning and tracking issues, risks, and communication with the client. Additionally, you wi...

Skill required: Chat - Service Desk Non-Voice Support Designation: Customer Contact Comms Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Customer Support vertical and help us...