83 Customer Analysis Jobs

As a Visual Merchandising Specialist, your main responsibility will be to organize and monitor the entire lifecycle of the visual merchandising experience, always keeping in mind the marketing goals of the company. By understanding and analyzing the psyche of the customer, you will be able to organize more effective merchandising strategies. Additionally, it will be essential to assess the effectiveness of current visual merchandise and make necessary edits to ensure maximum impact. In this role, you will also be accountable for keeping track of store inventory and ensuring that visual merchandising displays are presented effectively. Maintaining a safe work environment and providing exceptional customer service are key aspects of the position. You will need to monitor costs for specific projects and ensure that visual merchandising activities stay within the proposed budgets. Installing and setting up displays in line with current visual styling trends prevalent in the market will also be part of your responsibilities. The ideal candidate for this position should have a minimum of an HSC qualification and at least 1 to 2 years of work experience. Previous experience as a visual merchandiser or working in a merchandising team will be advantageous. Knowledge of consumer needs and patterns, as well as an understanding of the company's branding ethos and guidelines, are essential for success in this role. This is a full-time, permanent position with benefits including cell phone reimbursement. The work schedule is during day shifts, and the work location is in person. If you meet the requirements and are excited about contributing to a dynamic visual merchandising team, we encourage you to apply before the application deadline on 03/08/2025.,

As a Product Assortment Planner, you will be responsible for strategizing and implementing product assortments based on seasons, trends, and local demand. Your key tasks will include maintaining optimum stock levels, coordinating replenishment, and forecasting sales using past data and market insights. It will be crucial for you to track important metrics such as sell-through and stock turnover to ensure efficient inventory management. Furthermore, understanding customer preferences will be essential in enhancing your planning strategies. Effective coordination with warehouse, marketing, and store teams will also be a part of your daily responsibilities to ensure seamless operations and successful execution of plans. This is a full-time position that offers benefits including cell phone reimbursement and Provident Fund. The work location for this role is in person. If you are a detail-oriented individual with a passion for product assortment planning and a knack for analyzing market trends, we invite you to apply. Application Deadline: 25/07/2025 Expected Start Date: 21/07/2025,

MetaMorph is a 360 HR Advisory firm dedicated to helping startups scale, evolve, and grow. With a track record of assisting over 220 startups and facilitating multiple hires, we provide the necessary platform and opportunities for their success. Our client is an intra-city logistics provider that utilizes a tech-enabled platform to connect customers with mini-truck drivers for sub two-ton deliveries within cities through its website and mobile app. As the key driver of the business in all operational cities, you will be responsible for building a robust sales pipeline to meet revenue targets. This role will also involve regular travel to different cities, achieving assigned monthly numbers, and analyzing customer potential and competitors to devise growth strategies. Ensuring the effective utilization and regular updates of CRM tools, presenting products and services to existing and potential customers, and managing local sales teams to drive scalability are also crucial aspects of this position. To excel in this role, you must possess a minimum graduate degree from a recognized university, along with 10-12 years of professional experience in leading teams of 3-5 members. A strong background in sales, particularly in B2B settings, and exposure to the courier, trucking, and logistics industry would be advantageous. Prior experience with CRM tools, exceptional communication skills, persuasive abilities, and proficiency in deal closure are essential. Additionally, a keen analytical mindset, numerical proficiency, conflict resolution skills, and a solution-oriented approach will contribute to your success in this position.,

You will be joining Rippling's product team as a Product Manager, based in San Francisco, CA. Rippling has secured over $1.4B from prestigious investors like Kleiner Perkins, Founders Fund, and Sequoia, and has been recognized as one of America's best startup employers by Forbes. As a part of the product team, your primary responsibility will be to shape Rippling's product direction, ensuring that the solutions developed cater to customer needs effectively, thereby contributing to the success of the business. Your role will involve collaborating with various teams to gather, prioritize, and implement country-specific requirements for Rippling's HRIS, employer of record (EOR), and benefits administration products. Success in this role will be defined by the successful launch and servicing of countries across the platform. You will work closely with design, engineering, legal, compliance, business development, and operational teams to ensure that the products are developed, launched, and operated efficiently and effectively. Continuous improvement and optimization for shipping releases of various sizes will be a key focus area for you. As a Product Manager at Rippling, you will have ownership of the roadmap and execution for a specific set of countries within the product suites. You will delve into the legal, compliance, operational, and regulatory requirements related to employees" lifecycle and benefits in each country. Market research, customer analysis, and collaboration with cross-functional teams will be essential in defining product requirements and ensuring successful product development and launch. Your role will also involve active participation in agile software development processes to ensure timely and budget-friendly delivery of the product. To excel in this role, you should possess a minimum of 7 years of Product Management experience and exhibit a proactive approach towards problem-solving. Thriving in a fast-paced environment, taking ownership, and displaying a keen sense of responsibility will be crucial. Your relentless focus on customer needs, coupled with exceptional communication, relationship management, and organizational skills, will drive the success of Rippling's products. Additionally, your ability to inspire and motivate teams, coupled with strong analytical and problem-solving skills, will be valuable assets in this role. Your alignment with Rippling's core values of determination, pushing limits, and accountability will further contribute to your success as a Product Manager at Rippling.,

You are invited to join Vaibhav Global Ltd (VGL) as a Senior MPA Planner. In this role, you will play a crucial part in strategic planning and scheduling of events, products, and pricing. Your responsibilities will include analyzing inventory and sales data to ensure seamless coordination across teams for optimal performance. Success in this dynamic position requires strong organizational, communication, and analytical skills. As a Senior MPA Planner at VGL, you will be responsible for assisting in the planning and scheduling of events, products, and pricing strategies to enhance operational efficiency. You will collaborate with warehouse teams, live channel hosts, and the US TV marketing team to align inventory and analyze product offerings. Additionally, you will gather relevant statistical data and prepare detailed reports on sales performance metrics. Monitoring hourly sales and targets during live broadcasts will be a key aspect of your role, providing real-time insights to enhance performance. You will also conduct customer behavior studies to inform strategic planning and decision-making processes. To qualify for this position, you should hold a Bachelor's degree in Business Administration, Marketing, or a related field. Strong organizational skills, the ability to manage multiple priorities effectively, and excellent written and verbal communication skills are essential. Proficiency in data analysis, research methodologies, adaptability to changing environments, problem-solving skills, and leadership qualities with a focus on teamwork are also required for this role. If you are looking to be a part of a team that values teamwork, honesty, commitment, passion, and a positive attitude, VGL could be the ideal place for you to contribute your skills and expertise. Join us in our mission to deliver joy and become the value leader in electronic retailing of jewelry and lifestyle products.,

As a Sales Manager based in our new warehouse in Delhi, you will play a crucial role in selling MBE products and services to prospective and existing business customers. Your responsibilities will include identifying new business opportunities, reaching out to leads through various means such as cold calling and door-to-door activities, setting up visitation plans, and following up diligently. It will also be essential for you to apply pricing strategies to create profitable offers for our B2B customers, provide after-sales support to ensure customer satisfaction, collaborate with team members to meet sales targets, and be willing to travel overseas for training purposes. Your ability to generate revenue for the warehouse and increase market share is paramount to the success of our business. To excel in this role, you should possess experience in B2B sales, preferably in shipping services, along with exceptional communication, organization, leadership, discipline, and goal orientation skills. Proficiency in utilizing sales tools like CRMs and advanced Office automation systems for customer analysis, database management, and sales reporting is also necessary. Preferred qualifications include a degree in Sales, Marketing, or Business Development, a valid driving license, fluency in spoken and written English, and a valid passport. Interested candidates are encouraged to submit their updated resumes for consideration. This is a full-time position that offers benefits such as cell phone reimbursement, a day shift schedule, and performance bonuses. The ideal candidate will have at least 5 years of total work experience, with a minimum of 5 years in sales. The work location is in person at our warehouse in Delhi.,

As a Market Analyst, you will play a crucial role in supporting business growth by providing insightful market and competitive analysis. Your primary responsibilities will include conducting in-depth market research, analyzing industry developments, monitoring competitor activities, and gathering data on customer needs and product performance. You will collaborate with cross-functional teams to offer data-driven recommendations and support strategic decision-making. Additionally, you will be expected to develop market forecasts, possess strong analytical skills, and have proficiency in data analysis tools and software. To qualify for this position, you should hold a Bachelor's degree in Marketing, Economics, Business Analytics, or a related field, with a Master's degree considered a plus. You must have 3-5 years of experience in market research or business analysis, particularly in international markets such as Europe, UK, USA, and/or Gulf regions. Strong analytical and critical thinking skills, proficiency in data analysis tools, excellent research abilities, and effective communication skills are essential for this role. Knowledge of statistical methods, data modeling, and experience with CRM and market intelligence platforms will be advantageous. Additionally, the ability to work independently, manage multiple projects, and multilingual abilities will be beneficial in this position.,

About The Role Skill required: Customer Operations - Voice - Service Desk Voice Support Designation: Customer Contact Comms Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Operational ResponsibilitiesManage Operations from process & measurement standpointMaintain regular communications with team on departmental and individual level performance expectationsWork with client/Account Executive/Onshore team to define process and proceduresSet and assess representatives performance expectations and performance, and create individual action plans and provide constructive feedback on performance to individuals on a regular basisConduct briefings and team meetings for team status updates, Process updates, policy and procedures change, etc.Ensure performance and attendance issues and addressed promptly and consistently.Assist with scheduling and forecasting of staff to maintain optimal service providedDevelop reward and recognition programs for teamsManage escalated customer enquiries / complaintsStrong analytical and data management skillsAnalyse and propose process improvements consistentlyStrong focus on peopleShare best practices across the process & facilitate process improvements/cost reduction initiativesInteract and build a rapport with the respective onshore people and other stake holders to effectively manage process changes / metricsDrive Business ExcellencePeople Management ResponsibilitiesDirect reports:Level 11 to Level 13Strong leadership and management abilityDetermine training needs for the team membersCoach individuals on performance improvement tactics while providing positive feedback to those performing above expectationsClient Customer ResponsibilitiesClient Relationship BuildingDrive productivity in the respective processManaging day-to-day operations based on SLAsEnsures seamless delivery of services and manages all aspects of operational team What are we looking for Core Competencies People managementDrives issues to resolution and good problem-solving skillsGood interpersonal skillsGood administration skillsComfortable with responding to requests from all levels of the organizationTeam PlayerPositive MindsetPlanning & Organisation skillsMotivation SkillsEducational ProfileAny graduate/post graduate from Govt. recognized universitiesExperience ProfilePrior international BPO work experience in team management role is mandatory (minimum 1 year Team Handling role)HR domain experience is essential, with strong knowledge of HR processes, policies, and core functionsWorking DimensionsCall handling skills (handling complex & escalated calls)Supports Client organisation, both on-shore and off-shore Teams, Customer Relationship team and retained client organisation24*7Flexible to Travel onshore if requiredAble to work on a flexible basis as determined by the business needs Roles and Responsibilities: In this role you are required to do analysis and solving of increasingly complex problems Your day to day interactions are with peers within Accenture You are likely to have some interaction with clients and/or Accenture management You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments Decisions that are made by you impact your own work and may impact the work of others In this role you would be an individual contributor and/or oversee a small work effort and/or team Please note that this role may require you to work in rotational shifts Qualification Any Graduation

About The Role Skill required: Customer Operations - Voice - Service Desk Voice Support Designation: Customer Contact Comms Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Overall Purpose of JobThe HR Service Delivery Analyst will provide the knowledge, expertise and guidance to manage the process and people efficiently. To ensure 100% accuracy in all the resolutions provided by the helpdesk. The Analyst is expected to answer all process related queries raised by Customer service Associate and the end user. Job Responsibilities / AuthoritiesManage and Inspire Team ResultsManage schedule adherence (For Self and Team) (Call boards, CUIC reports and Phone)Partner with Supervisor to provide Performance/Quality related counseling and coaching when appropriate to ensure Zero Escalations / ErrorsPerform RCA on service issues / complaintsAssist in handling customer calls when calls are in queue.Identify training needs for team and individuals through monitoring, escalations and desk reviews.Work with Supervisors to develop specific job aides as needs arise.Provide floor SupportReport results to managementMaintain BE related documents for the teamManage escalation callsWill need to be working on calls/emails as and when neededRecognize and reward positive behavior, results, etc.Motivate and inspire continuous improvementsUnique Knowledge & Skill RequirementHands-on experience with Ticket tracking tools like SNOW, SIEBEL, WQM, ASKHRHands on knowledge in CISCO telephony managementHands on knowledge on ERP like SAP, Oracle, Peoplesoft or Success factorsWorking knowledge of payroll systems (e.g. Oracle, Kronos)Comfortable with Microsoft Office tools (Word, Excel, PowerPoint, outlook)Sound knowledge of US & UK Labor legislation LawsKnowledge of Applicant Tracking Systems like ATAS/Red Carpet/Taleo/WorkdayExcellent verbal and written communication skillsTyping speed 50 words per minute What are we looking for NAEducational ProfileAny graduate from Govt. recognized universitiesExperience ProfileHR domain experience is essential, with strong knowledge of HR processes, policies, and core functionsPrior international BPO work experience preferredPersonal AttributesStrong Customer Service and communication skills (both written & verbal). Ability to work in a fast paced, confidential, time sensitive environment and have excellent organizational and follow up skills. Prior call center experience a plusTechnically sound with the ability to navigate multiple systems to research, track and resolve issues. Ability to troubleshoot technologies available to users. Possess strong problem solving, conflict resolution and decision-making skills. High sense of urgency required. Ability to handle difficult situations with professionalism and sensitivity.Flexible to work night/rotational shifts and weekends.Ability to speak English fluently.Working Hours24 x 7 Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

About The Role Skill required: Omnichannel - Customer Service Designation: Customer Contact Comms Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.The purpose of this role is to oversee the dispatch of engineer visits, schedules and communicate with customers to ensure timely visits. Utilizing our world-class scheduling system, you will manage any customer visits at risk of not happening. The Real-Time Workflow Tier 1 Specialist ensures operational efficiency and service level compliance by managing workflows, supporting field operations, and improving customer experience through proactive decisions and escalations. In this role, you will be responsible for effectively communicating with our customers. Utilizing our world-class systems and collaborating with our Home Service, Planning, Business, Sales and Service teams, you will swiftly and efficiently resolve issues, embodying our "one and done" cultureYour expertise in customer communication and complaint handling will complement the tools at your disposal, ensuring we fulfil our customer promises, get unhappy path visits back on track, providing a first-class service to our engineers and customers, ensuring we get the right engineer to right job, when What are we looking for Coordinate and communicate effectively with internal teams and external customers through telephony and Live chat to ensure timely resolution of issues and seamless information flowManage challenging visit journeys and contact customers to confirm visit date suitability.Help manage day-to-day engineer activities, mainly including handling requests from the Onshore RTWFS Tier 2 & Field requestsOversee customer journeys requiring additional support and attention.Respond to internal customer inquiries and manage expectations effectively.Support ad-hoc requests from various business areas and keep stakeholders informed.Represent the Real Time Workflow Team in various meetings.Monitor, Amend, control & highlight Area PerformanceAssist with responding to high priority and/or complex client requests to ensure that requests are handled quickly, correctly and appropriatelyRespond to Client queries and escalations on email & PhoneProvide daily updates to Field Managers and internal reports regarding routing-related issues, at-risk jobs, and incomplete activities.Assist with team-specific activities, including Mailbox & MS teams group channelAssist with monitoring team and individual area performance Experience:2+ years in dispatch and field services. Excellent Customer Communication Skills, proficiency in complaints handling, experience in case management, and ability to manage multiple workstreams.Education:Any Graduates, however, ask for a passion for learningTechnical Skills: Proficiency in customer management and field services systemsCommunication:oExcellent English verbal and written communication abilities, exceptional interpersonal skills.oGood understanding of UK geography to support region-specific tasks and communication.Collaboration:Excellent stakeholder management skills to raise issues and ensure KPIs are met, balancing business needs. Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

You will lead project teams for customized market research projects catering to various clients. Your main responsibility will be to ensure the successful completion of the projects. Conduct primary and secondary research to analyze different industries as necessary for project success. Monitor the research activities of Associates, Senior Associates, and Analysts. Utilize the collected data to perform market, customer, competitor, and industry analysis. Present research findings in tailored reports in PPT and other required formats. Develop strong market sizing models and enhance existing frameworks. Take ownership of delivering high-quality outputs to clients in a timely manner. Participate in client conference calls and contribute to their success. You should have expertise in market sizing, market entry, GTM strategy, and market intelligence projects. Display knowledge across various industries and aim to specialize in a few. Adapt to an unstructured environment and analyze disconnected data to draw logical conclusions. Understanding various frameworks and models will be beneficial. Qualifications and Requirements: - Must possess a strong academic background with a minimum of 60% marks throughout - 4 to 9 years of experience in business research, report writing, and analysis - Proficient verbal and written communication skills - Demonstrated track record of successful project delivery, resource management, and working under constraints - Strong analytical skills, particularly in Excel models for market sizing and market share - Proficiency in MS Office Suite, with expertise in PPT and Excel - Knowledge of databases like OneSource, Factiva, Lexis Nexis, etc., would be advantageous If you meet the requirements mentioned above and are looking to take on this challenging role, please send your resume to recruitment@infinitiresearch.com.,

Location: Bangalore Experience Required: Mid-level (Relevant experience in digital CX, analytics, or customer insight roles) Education: Master's Degree (preferred in Business, Marketing, Data Analytics, or related fields) Job Purpose To lead the strategy, execution, and insight delivery of the e-commerce customer experience program across multiple fashion brands. This role is responsible for collecting and analyzing customer feedback across digital platforms and using insights to drive actionable improvements that enhance customer satisfaction, retention, and business performance. Key Responsibilities Customer Feedback Strategy Design and implement feedback collection initiatives across digital touchpoints such as brand websites, mobile apps, and emerging platforms. Launch and expand experience measurement tools like NPS, CSAT, and verbatim analysis at critical customer journey moments. Collaborate with cross-functional teams to ensure feedback mechanisms align with customer-facing business processes. Digital Execution & Integration Coordinate with product, technology, and operations teams to activate multiple feedback channels including email, SMS, WhatsApp, push notifications, and in-app tools. Maintain and enhance the quality and structure of feedback data to ensure it supports relevant analysis and operational action. Implement loop-closure mechanisms with internal teams or vendor partners to ensure timely response to customer issues. CX Analytics & Dashboards Own key customer experience metrics such as satisfaction levels, detractor trends, and category-wise experience scores. Build and maintain customer experience dashboards and data models using tools like Power BI to provide real-time insights to internal stakeholders. Support the business with analysis that links experience drivers to business outcomes, identifying gaps and recommending interventions. Insights & Stakeholder Engagement Lead regular huddles and reviews with brand teams to discuss insights and drive improvement initiatives. Translate customer data into actionable strategies to improve digital touchpoints, operations, and overall service delivery. Benchmark brand experience performance against industry standards and suggest improvements. Customer-Centric Culture Drive adoption of customer-first practices across business and functional teams through insight sharing, journey mapping, and capability-building sessions. Support strategic initiatives like new channel integrations, platform launches, and experience enhancement pilots. Preferred Skills & Experience Experience in customer analytics, digital CX, or insights roles within e-commerce or retail environments Strong knowledge of CX metrics, customer journeys, and digital engagement Hands-on experience with data analysis tools and dashboard platforms (e.g., Power BI) Excellent communication, problem-solving, and stakeholder management skills Familiarity with CRM tools, customer feedback platforms, and omnichannel environments

As a Data Analytics professional at our Gurgaon location with a hybrid work model of office and work from home, you will be responsible for conducting detailed industry research and analysis across different sectors using primary and secondary research methodologies. You will either perform individually or lead a team to translate business problems into research projects and create an analysis roadmap. Collaborating effectively with clients and the delivery team, you will create and maintain project schedules, track issues and risks, and ensure clear communication with clients. Your role will involve developing custom reports to communicate business insights and recommendations, as well as engaging and managing clients and stakeholders. To excel in this role, you should possess strong verbal and written communication skills, stakeholder management abilities, and business acumen. Your expertise in primary and secondary research, industry expert methodologies, and proficiency in MS PowerPoint, Advanced MS Excel, and MS-Word will be crucial. Experience in detailed Market & Competitive Research projects is essential, including Market Sizing & Landscaping, Opportunity Analysis, Product & Competitor Benchmarking, Value-Chain Analysis, and Customer Analysis. You should be skilled in drafting Proposals, Thought Starters, and RFPs, and have experience in servicing clients in multiple domains such as Consumer Goods, FMCG, Chemicals, ICT/Telecom, Automotive, Industrial Goods & Machinery, Packaging, Energy/Oil & Gas. As a proactive team player with an eye for detail and a drive to succeed, you should have strong planning, coordination, and engagement skills. Your ability to manage priorities, handle teams, think critically, and solve problems will be essential. You should be comfortable interacting with C-suite executives in client organizations and have proficiency in tools like Power BI, Tableau, or Qliksense. Join us if you are a quick learner with a tenacious spirit and the desire to excel in the field of Data Analytics.,

(1) Technology Management: Responsible for overall Backup technology management for the business. Responsible for planning and execution of new technology roll outs, scope expansion and readiness of team from technology standpoint. Manage SOPs, Knowledge documents, KB articles. Implement technical methodology improvement from past failures and learnings (2) Restoration and other responsibilities: Work on resolution of complex or escalated issues from L2 engineer. Preparing RCA for major incidents and problem tickets. DB Server changes, upgrades, performance tuning, patching (3) Triage: Generally the L3 is the final level of escalation for all Backup related issues. However in the event of an un-resolved incident which is taking longer than expected, the L3 engineer is required to co-ordinate with the Data Center TDU COE team to get expert help and work towards the resolution of incidents. They will also engage and work with the respective TAC teams to resolve any product related issues or software bugs (4)Process Compliance: Prepare RFCs and represent RFC in the change advisory board for approval of changes. Assign approved changes to L2 group to implement them Conduct repeat incident analysis to identify proactive problem tickets and work on the premanent fix for the issues Gather information from vendor, customer, analysis from the troubleshooting/investigation, resolution steps implemented etc. and update the tickets regularly as per the defined process. Prepare a detailed report on the plan of action for the existing tickets for the next shift engineer (Shift Handover Report), Follow through and execute the various Escalation Matrix (Vendor, Internal and Customer defined), Ensure tickets are closed post user/customer communication, Maintain inventory of Network equipments and links, Constantly track tickets for SLA adherence and escalate on deviations as defined in the process.

Required Skills Technology | Operating System|Working knowledge on Virtualization technology like Hyper-V, VMware, commissioning of new guests Technology | Operating System|Maintain RAID and involve in mirroring and migration activities Technology | Operating System|Knowledge of different storage protocols such as ISCSI, FC, SCSI, CIFS, NFS etc Education Qualification : Any Graduate (Engineering / Science) Certification Mandatory / Desirable : Technology | MCSE / VCP / AZ-104 Delivery Skills: 1. Troubleshooting and Management: WSUS, AV, DNS, related troubleshooting, GP Templates Creation, Adding or Removing of SPNS (Security Principle Names) OS Management - Windows server re-installation. Adding/Decommissioning domain, creating scripts for daily/weekly tasksy, OS Booting issues, Configuring page file for memory dump file collection, Turning and tweaking OS to get optimal performance 2. Restoration and other responsibilities: Work on resolution of complex or escalated issues from L2 engineer. Preparing RCA for major incidents and problem tickets. IIS Server changes, NLB Configuration, SSL Configuration and Management, Providing access to the sites, IIS Troubleshooting 3.Triage: Generally the L3 is the final level of escalation for all WintelandVMWare related issues. However in the event of an un-resolved incident which is taking longer than expected, the L3 eningeer is required to co-ordinate with the Data Center TDU COE team to get expert help and work towards the resolution of incidents. They will also engage and work with the respective TAC teams to resolve any product related issues or software bugs 4. Process Compliance: - Prepare RFCs and represent RFC in the change advisory board for approval of changes. Assign approved changes to L2 group to implement them - Conduct repeat incident analysis to identify proactive problem tickets and work on the premanent fix for the issues - Gather information from vendor, customer, analysis from the troubleshooting or investigation, resolution steps implemented and update the tickets regularly, as per the defined process - Prepare a detailed report on the plan of action for the existing tickets for the next shift engineer - Followthrough and execute the various Escalation Matrix (Vendor , Internal and Customer defined) - Ensure tickets are closed post user or customer communication, - Constantly track tickets for SLA adherence and escalate on deviations as defined in the process

The selected intern will be responsible for designing images for webpage, managing client CMS, and WordPress website page designing work. Additionally, the intern will assist in providing expert-level business intelligence (BI) services such as forecasting, strategy, optimization, performance analysis, trend analysis, customer analysis, budget planning, financial reporting, and more. The company, EClytics Consulting, aims to help businesses make better decisions through advanced data analytics training in corporate and retail sectors.,

As a Senior UX/UI Designer for IoT and Digitalization at Siemens in Goa, India, you will be part of a passionate team focused on finding solutions to complex problems in various domains such as industry, energy, mobility, and buildings by applying methods of data analytics, artificial intelligence, simulations, and interactive visualization. Join us in this exciting journey of addressing the challenges of the always connected peta-byte world. Your role will involve applying design thinking to deliver end-to-end user experience solutions with a focus on user needs and business goals. You will be responsible for designing user interfaces based on interaction design concepts, refining designs through an iterative process, and delivering concepts and prototypes to UI specifications for development. Collaborate closely with the Architect, Product Owner, and development team to plan, prioritize, analyze requirements, and conduct usability testing. To qualify for this position, you should have a Masters/Bachelor's degree in design or engineering, along with 7-12 years of experience in UX/UI design development for enterprise-grade applications. You should have expertise in tools such as Axure, Figma, Adobe XD, Photoshop, and Sketch, and proficiency in UX design processes and Lean UX methodologies. Experience in creating wireframes, storyboards, information architecture, and screen flows, as well as conducting customer analysis and usability testing, is required. Knowledge of front-end technologies like Angular, React, Vue, Bootstrap, HTML, CSS, and JS is necessary to understand implementation constraints of design with technology. Effective communication, leadership, and stakeholder management skills are essential for this role. Join us at Siemens, where we value diversity and welcome applications from all backgrounds. Bring your curiosity and imagination to help shape the future with us. Learn more about Smart Infrastructure at: https://new.siemens.com/global/en/company/topic-areas/smart-infrastructure.html and explore Siemens careers at: www.siemens.com/careers.,

Skill required: Chat - Service Desk Non-Voice Support Designation: Customer Contact Comms Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.Candidate who is good in email and chat process, who is good in typing is what is preferred hereRecording, diagnosing, troubleshooting, resolving or assigning incidents and service requests based on defined scope of support. Manage unplanned interruptions to restore normal service operations as quickly as possible for non-voice interactions like email, web and chat. What are we looking for Responsible for assisting agents in providing exceptional customer service by resolving customer concerns, issues, requests, and queries according to the scope of work and service level requirements. Comfortable with handing the end to end customer journey, including having multiple skills to handle various types of customer queries, intents, and complexities Maintaining positive customer relationships and ensuring proper documentation, high quality and compliance, notification, escalation, tracking, and follow-up of all incidents focusing on customer contact Sharing expertise with agents via huddles, mentorship, feedback, coaching, process knowledge tests/assessments, calibrations, and floorwalking guidance to improve performance and processes. Handle and investigate customer complaints/escalations, identify and raise process gaps and improvements.Assist agents with customer request/problem identification, resolution, and escalations. Provides and follows defined procedures to accurately resolve issues/concerns. Performs incident notification and escalation to ensure problems/requests/issues are communicated effectively and receive proper management attention. Acquires and shares information expertise, direction, and goals required for the team to be successful via huddles, mentorship, feedback, coaching, process knowledge tests/assessments, calibrations, and floorwalking guidance to improve performance, customer interactions, and processes. Act as the primary knowledge resource for a product/service and use this knowledge to raise process and/or procedure improvement opportunities to supervisor/team lead. Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

As an Intern at our company, you will be responsible for developing and executing recruitment strategies to attract top talent across various functions. Your main duties will include managing the full-cycle recruitment process, from job posting and sourcing to screening, interviewing, and hiring. You will work closely with hiring managers to understand role requirements and create effective job descriptions. Additionally, you will be sourcing candidates through various channels such as job boards, social media, employee referrals, and recruitment agencies. Our company, EClytics Consulting, specializes in providing expert-level business intelligence (BI) services to help businesses make better decisions. Our services include forecasting, strategy development, optimization, performance analysis, trend analysis, customer analysis, budget planning, and financial reporting. In addition, we also offer advanced data analytics training for corporate and retail sectors. Join us and be a part of our dynamic team dedicated to delivering high-quality BI services and training.,

URGENT !!! CANDIDATES WILLING TO DO EXTENSIVE FIELD WORK & TRAVELLING MAY ONLY APPLY Location: Vadodara ( 3 nos ) / Bharuch ( 1 no) Position : Sales Intern - Market Research We are excited to invite applications for the position of Sales Interns Market Research for a duration of 3 to 4 months. This internship offers a valuable opportunity for BBA/MBA students to gain practical experience in market research, customer engagement, and data analysis. Internship Details: • Title: Sales Interns Market Research • Duration: 3 to 4 months • Daily Visits: 8 to 10 customers • Compensation: 10,000 per month • Location: In and around areas as per daily pin code allotment • Travel Allowance: As per actual (train/bus/auto or self-owned bike) Key Responsibilities: • Visit designated locations to collect physical data on customers, businesses, and compressor machine parameters. • Engage with customer stakeholders to understand preferences and machine working parameters. • Assist in creating detailed market research reports reflecting customer demographics, geographical patterns, and business density. • Support the team in analysing collected data to identify potential business opportunities. • Document field observations accurately. We are seeking enthusiastic and proactive BBA/MBA students with strong communication skills, an analytical mindset, and a keen interest in sales and market research. This internship will provide hands-on exposure to real-world business scenarios and enhance their professional skills.

The role at Rippling involves owning the product direction to solve customer problems effectively. This includes distilling insights from user research, product-generated data, competitive analysis, and market understanding to prioritize features for development. Collaborating closely with design and engineering teams is essential to create a roadmap and ensure successful delivery of features. Post-development, partnering with various teams is crucial to ensure readiness for sales, service, and support. Continuous iteration based on data and customer feedback is emphasized to meet and exceed the initial goals set for feature development. As a Product Manager at Rippling, your responsibilities include understanding legal, compliance, operational, and regulatory requirements across different countries regarding employees" lifecycle and benefits. Conducting market research and customer analysis to prioritize development tasks for each country is vital. You are expected to address any challenges faced by your team and countries, regardless of their scale, to drive success. Defining product requirements, creating detailed specifications, user stories, and wireframes, and participating in agile software development processes are key aspects of the role. Collaboration with cross-functional teams, such as engineering, design, operations, legal, and compliance, is essential to ensure a successful product launch. Effective communication with stakeholders, including customers, sales, marketing, and customer support, is necessary to gather feedback and align the product with their needs. Qualifications for this role include 2-4 years of Product Management experience, a proactive approach towards tasks, the ability to thrive in a fast-paced environment, a strong sense of ownership and responsibility, a keen eye for details, customer-centric focus, analytical skills, prioritization capabilities, and problem-solving abilities. Alignment with Rippling's core values of running hard, pushing the limits of possible, and taking ownership of challenges is crucial for success in this position.,

We are looking for an experienced Quality Analyst with a strong background in the US Healthcare voice process, specifically in the Health and Welfare domain. The ideal candidate should have hands-on experience in monitoring, auditing, and providing feedback on calls to ensure process compliance and enhance customer experience. Key Responsibilities: Conduct daily call audits and evaluate the quality of calls handled by associates. Identify gaps in call handling, compliance, and process adherence. Provide actionable feedback and support to operations to improve performance. Analyze trends from audits and prepare quality reports and dashboards. Participate in calibration sessions with internal teams and clients. Assist in driving process improvement initiatives based on audit findings. Ensure compliance with HIPAA and other healthcare-related regulations. Support in the development of training content based on quality insights. Must-Have Requirements: Minimum 2 years of experience in International Voice Process within the US Healthcare Health and Welfare domain. In-depth understanding of US healthcare terminologies, benefit plans, and regulations. Prior experience as a Quality Analyst or similar role. Excellent communication and analytical skills. Proficiency in MS Excel and quality monitoring tools. Knowledge of quality frameworks such as Six Sigma (added advantage). Preferred Skills: Experience working in a BPO/KPO environment. Certified in Quality Management (optional). Exposure to client interactions and calibration calls

Hiring for a Customer Service Banking Voice Process This is an excellent opportunity for candidates with prior banking experience who are looking to grow in a professional Handle inbound calls related to banking products and services Viraj@8294897343 Required Candidate profile Graduate in any stream Minimum 1 year of work experience in the banking roles Mandatory Must have excellent spoken English and strong interpersonal skills Limited openings—Immediate joiners preferred Perks and benefits Both side cabs IJP Incentives 24*7 shifts

About Rippling Rippling, headquartered in San Francisco, CA, has secured over $1.4B in funding from renowned investors such as Kleiner Perkins, Founders Fund, Sequoia, Greenoaks, and Bedrock. The company has been recognized as one of America's best startup employers by Forbes. Rippling prioritizes candidate safety and ensures that all official communication is exclusively sent from @Rippling.com addresses. About The Role The product team at Rippling is responsible for steering the product direction, determining the necessary builds to address customer challenges effectively to drive both customer success and business growth. This involves distilling insights from user research, product-generated data, competitive analysis, and a profound understanding of the market. These insights are pivotal in prioritizing features, collaborating with design and engineering teams to develop a comprehensive roadmap. Post development of features, the team collaborates with various departments to ensure readiness for sales, service, and support. Continuous iteration based on data and customer feedback is conducted to ensure that the features not only meet but exceed the envisioned goals. What You'll Do - Gain an in-depth understanding of the legal, compliance, operational, and regulatory requisites pertaining to an employee's lifecycle and benefits in each country. - Conduct market research and customer analysis to determine the build requirements and prioritize them for each country. - Demonstrate an unwavering commitment to the success of your countries and team, regardless of the scale of the issue. - Define product requirements, craft detailed specifications, user stories, and wireframes to steer development. - Engage in agile software development processes, collaborating with the engineering team to ensure timely and budget-friendly product delivery. - Work closely with cross-functional teams, including engineering, design, operations, legal, and compliance, to facilitate successful product development and launch. - Engage with key stakeholders, such as customers, sales, marketing, and customer support, to gather feedback and ensure the product aligns with their requirements. Qualifications - 2-4 years of Product Management experience - Proactive self-starter with a bias for taking action - Ability to thrive in a dynamic, fast-paced environment - Demonstrate a strong sense of ownership and responsibility, understanding that accountability lies with you. - Exhibit boundless curiosity and a penchant for intricate details - Unwavering focus on fulfilling customer needs - Possess deep analytical, prioritization, and problem-solving capabilities - Strong alignment with Rippling's core values: We Run Hard, We Push the Limits of Possible, and Never Not My Problem,

The role aims to ensure the technical specifications of the product by collaborating with various functions during the product development phase. You will play a crucial role in prototype development, coordinating with different departments to choose the right materials, techniques, and equipment for a viable design. It is essential to facilitate seamless collaboration between production, design, sourcing, and marketing teams, offering technical insights during product prototype creation, quality checks, and product enhancement. Additionally, you will be responsible for creating tech packs and Bills of Materials (BOM) during the product development process and supporting the design team in prototype development, sample processes, and exploring new market sources and pricing strategies. Your role will involve providing recommendations for finalizing prototypes based on fabric, fiber, embroidery, and other technical aspects like strength, width, shrinkage, and colorfastness. Collaborating with the production team to streamline order processing and ensure garment quality control is also a key responsibility. Furthermore, identifying production gaps as per customer requirements and striving for maximum quality attainment is crucial. Analyzing customer feedback and market trends to align collections with customer preferences, interpreting sales figures, and strategizing for growth and expansion based on market changes to optimize sales volume are also part of the role. Key Competencies required for this role include strong communication and interpersonal skills, meticulous attention to detail, knowledge of technical garment production requirements, the ability to analyze customer data, and identifying target audiences. Key Performance Indicators (KPIs) for this role include timeliness in product development and ensuring quality checks in the prototype phase. This is a full-time, permanent position with benefits such as Provident Fund. The work schedule includes day and morning shifts, with the work location being in person.,