3 Customer Advocate Jobs

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6.0 - 10.0 years

0 Lacs

karnataka

On-site

You have a minimum of 6 years of experience in providing support for LoanIQ product-related issues (not production). You are ready to take on the role of a Customer Advocate, engaging with customers and internal stakeholders to advance cases, schedule meetings, make presentations, and collaborate with Sales and CSEs to improve customer experience. Your responsibilities include managing and resolving customer escalations with a customer-centric approach and demonstrating strong networking skills. You have a proficient command of English, along with excellent communication and presentation abilities. In the absence of Loan IQ experience, candidates with a robust background in Syndicated Lendin...

Posted 4 weeks ago

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3.0 - 7.0 years

0 Lacs

hyderabad, telangana

On-site

You will be responsible for providing general sales support including needs analysis and product demonstrations. Additionally, you will serve as the customer advocate and liaison for product management and development. It will be your duty to prepare periodic forecasts and progress updates toward sales goals. To excel in this role, you must come from a luxury sales background. To qualify for this position, you should possess a Bachelor's degree or equivalent experience in Business. You must have at least 3 years of sales consulting or business intelligence experience. Strong written and verbal communication skills are essential, along with the ability to multi-task, organize, and prioritize ...

Posted 1 month ago

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3.0 - 7.0 years

0 Lacs

ahmedabad, gujarat

On-site

As a Customer Advocate, your role will involve representing the voice of the customer by understanding their needs, pain points, and feedback to enhance the product. You will act as a Support Liaison, bridging the support team with the product development team to ensure that support feedback and issues are effectively communicated and prioritized. It will be crucial for you to maintain in-depth Product Knowledge, including features, functionality, and future roadmap, to guide the support team in resolving customer issues. Utilizing support metrics, customer feedback, and product usage data will be essential as a Data-Driven Analyst to identify trends, areas for improvement, and opportunities...

Posted 2 months ago

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