8 Customer Advocate Jobs

As a member of the Salesforce Industries CDX team, your mission is to create user-friendly products that set a high standard for user experience at Salesforce. You will collaborate with design, engineering, writing, research, and product partners to bring designs to life iteratively and strategically. **Key Responsibilities:** - Ensure information architecture is logical and intuitive for users to follow - Create user experiences using simple language to reduce product complexity - Write and place words within apps to help customers achieve their goals - Work iteratively with research and design teams at the start of the product development cycle - Gather feedback and present your work to st...

As a Luxury Sales Consultant based in Hyderabad, you will be responsible for providing general sales support including needs analysis and product demonstrations. You will also serve as the customer advocate and liaison for product management and development. Additionally, you will be preparing periodic forecasts and progress updates toward sales goals. It is essential for you to have a background in luxury sales to excel in this role. Your qualifications should include a Bachelor's degree or equivalent experience in Business. You should have at least 3 years of sales consulting or business intelligence experience. Excellent written and verbal communication skills are essential for this posit...

As a Technical Writer-Intern at Class Of 2027 located in Hyderabad/Bangalore, India, your role involves turning your interests in technology and explaining how things work into a career. You will collaborate with developers, quality engineers, product managers, and usability experts to make the Salesforce application easier to use. Your responsibilities include creating and updating documentation and user assistance for Salesforce Products. You will have the opportunity to work on easy-to-understand user interface text, online help, developer guides, and Trailhead online learning tutorials to assist customers in using various business applications. **Key Responsibilities:** - Create and upda...

As a Customer Support Specialist with 6+ years of experience, you will be responsible for handling LoanIQ product support issues, excluding production related tasks. Your role will involve working closely with customers and internal stakeholders as a Customer Advocate. This includes engaging with customers, scheduling meetings, making presentations, and collaborating with Sales and Customer Service Executives (CSEs) to enhance the overall customer experience. Key Responsibilities: - Manage and contain customer escalations effectively - Demonstrate a customer-centric approach in all interactions - Utilize your strong networking skills to build and maintain relationships - Utilize your command...

Role Overview: As a Sales Consultant at Anya Green Energy, you will have the opportunity to develop relationships with key accounts to maximize revenue and client retention. Your role will involve acting as a consultant to develop account strategies that drive revenue growth. Key Responsibilities: - Provide general sales support including conducting needs analysis, reviewing data, and delivering product demonstrations. - Serve as the customer advocate and liaison between clients and product management and development teams. - Prepare periodic forecasts and progress updates to track sales goals achievement. Qualifications: - Bachelor's degree or equivalent experience in Business. - 0-3 years ...

You have a minimum of 6 years of experience in providing support for LoanIQ product-related issues (not production). You are ready to take on the role of a Customer Advocate, engaging with customers and internal stakeholders to advance cases, schedule meetings, make presentations, and collaborate with Sales and CSEs to improve customer experience. Your responsibilities include managing and resolving customer escalations with a customer-centric approach and demonstrating strong networking skills. You have a proficient command of English, along with excellent communication and presentation abilities. In the absence of Loan IQ experience, candidates with a robust background in Syndicated Lendin...

You will be responsible for providing general sales support including needs analysis and product demonstrations. Additionally, you will serve as the customer advocate and liaison for product management and development. It will be your duty to prepare periodic forecasts and progress updates toward sales goals. To excel in this role, you must come from a luxury sales background. To qualify for this position, you should possess a Bachelor's degree or equivalent experience in Business. You must have at least 3 years of sales consulting or business intelligence experience. Strong written and verbal communication skills are essential, along with the ability to multi-task, organize, and prioritize ...

As a Customer Advocate, your role will involve representing the voice of the customer by understanding their needs, pain points, and feedback to enhance the product. You will act as a Support Liaison, bridging the support team with the product development team to ensure that support feedback and issues are effectively communicated and prioritized. It will be crucial for you to maintain in-depth Product Knowledge, including features, functionality, and future roadmap, to guide the support team in resolving customer issues. Utilizing support metrics, customer feedback, and product usage data will be essential as a Data-Driven Analyst to identify trends, areas for improvement, and opportunities...