15 Customer Adoption Jobs

As a Portfolio Leader at Salesforce's Agentforce Acceleration Team, your role will be crucial in driving the success of customers and the growth of Agentforce Engineers. Here's what you'll be responsible for: Role Overview: You will lead a high-performing team of Agentforce Engineers, focusing on recruiting, mentoring, and developing their technical skills and career growth. Additionally, you will ensure operational excellence by monitoring key performance indicators, coaching on improvement areas, and managing customer escalations effectively. Key Responsibilities: - Lead and develop a team of Agentforce Engineers, ensuring technical excellence and career growth - Monitor key performance in...

Role Overview: As a Portfolio Leader within the Agentforce Acceleration Team at Salesforce, you will play a crucial role in combining strategic leadership with hands-on technical expertise to drive customer success and the growth of the Agentforce Engineers team. Your responsibilities will include leadership and team management, technical strategy and execution, as well as driving customer and business impact. Key Responsibilities: - Lead a High-Performing Team: Recruit, mentor, and develop a team of Agentforce Engineers, ensuring their technical excellence and career growth. You will be responsible for staffing, capacity planning, and providing necessary resources for the team's success. - ...

As the Manager, Customer Success at the global leader in AI-powered contract intelligence, Icertis, your primary role will be to lead a set of customers focused on post-sales customer engagement. Your main objective will be to ensure customer satisfaction and success by collaborating closely with the sales and product teams. **Responsibilities:** - Direct post-sales customer engagement, fostering relationships and ensuring adoption of Icertis solutions. - Proactively identify customer needs, offer suitable solutions, and enhance their experience. - Work closely with the product team to provide customer feedback, improving support processes. - Monitor customer health and success, implementing...

As a Product Manager at Kanpur ITH Tech, you will play a crucial role in defining, communicating, and delivering on strategic product initiatives. Your responsibilities will include: - Leading, managing, and collaborating with cross-functional teams, business partners, and stakeholder management. - Assessing value, developing cases, and prioritizing stories, features, and initiatives aligned with product and business strategy. - Working with key stakeholders to ensure successful product releases. - Leading the continuous enhancement and delivery of new product functionality by gathering, prioritizing, and documenting requirements. - Developing and maintaining a prioritized backlog of user st...

As a seasoned customer success leader at Rippling, you will join the Implementation team as a first-line manager. Your main responsibilities will include coaching and developing a team of 6-8 Implementation Managers, engaging with high-priority customers, and driving improvements in key metrics. Additionally, you will collaborate cross-functionally with Sales, Product & Engineering, and Customer Support teams to ensure a smooth customer onboarding experience. - Develop Implementation Managers through hands-on coaching and mentorship. - Support hiring & onboarding of new Implementation Managers. - Resolve customer escalations effectively to ensure maximum satisfaction and positive relationshi...

**Job Description:** As the Inside Sales and Demand Gen Lead at our company, you will be the ultimate relationship builder, using your charm over the phone to convert prospects into loyal customers. Your role involves keeping the sales pipeline running smoothly, showcasing a passion for business growth, and being a self-starter with an entrepreneurial spirit. You must be comfortable working in a fast-paced and sometimes ambiguous environment while striving to achieve ambitious goals. **Key Responsibilities:** - Drive growth, user adoption, and migrations to ensure Klypup is the preferred cloud consulting partner in India, Singapore, and UAE. - Collaborate with business development, pre-sales...

As a Co-Founder Product / Operations at our fintech startup, your primary responsibility is to spearhead the comprehensive product strategy and operational implementation of an advanced lending platform. Your pivotal role involves shaping the product roadmap, fostering customer adoption, and constructing scalable operational frameworks to facilitate swift expansion. Key Responsibilities: - Establish and lead the product vision, roadmap, and go-to-market strategy in collaboration with technical and business units. - Drive customer research, user journey mapping, and iterative product enhancements to deliver a delightful user interface. - Develop and expand fundamental operational procedures r...

Role Overview: As a Customer Success Executive, you will play a crucial role in ensuring customer satisfaction and retention within the company. Your responsibilities will include actively engaging with customers, guiding them on product usage, and developing long-term relationships to drive customer success and loyalty. You will be the primary point of contact for customers, addressing inquiries, resolving issues, and advocating for customers within the organization. Key Responsibilities: - Collaborate with the sales team to understand clients" needs and pain points before initiating the onboarding process. - Guide customers through the onboarding process, ensuring a seamless transition ont...

As a Customer Success Specialist (CSS) in Pune, India, your primary role will involve supporting the post-sales customer lifecycle by focusing on customer adoption, ongoing support, program optimization, and expansion. You must possess a deep understanding of our customers" business objectives and effectively communicate how our solution aligns with and helps achieve their strategic goals. **Key Responsibilities:** - **Onboarding:** Collaborate with the Sales Team to ensure a seamless customer onboarding process, leading to a successful go-live and introduction for the customer. - **Customer Experience Design:** Assist customers in designing their programs to align with product capabilities ...

Coupa enables businesses of all sizes to enhance their margins through its community-generated AI and cutting-edge total spend management platform. Leveraging trillions of dollars of direct and indirect spend data from a vast network of 10M+ buyers and suppliers, Coupa AI equips you with the capability to forecast, recommend, and automate smarter and more profitable business decisions, ultimately leading to improved operating margins. Joining Coupa means being part of a company that is pioneering technology, utilizing the latest innovations to empower customers with increased efficiency and visibility in their spending. The culture at Coupa values collaboration, teamwork, transparency, openn...

You will be part of a leading AI-driven Global Supply Chain Solutions Software Product Company that has been recognized as one of Glassdoor's Best Places to Work. We are looking for an astute individual with a strong background in supply chain, who can also contribute to the customer success team by implementing and supporting projects. You should possess deep knowledge of industry best practices and be able to collaborate effectively with multiple cross-functional teams. As a Shared Services Lead, your role will be crucial during the customer implementation lifecycle. You will be responsible for ensuring that all Cloud-related activities are completed by the respective cross-functional team...

Netradyne harnesses the power of Computer Vision and Edge Computing to revolutionize the modern-day transportation ecosystem. As a leader in fleet safety solutions, our solution is quickly being recognized as a significant disruptive technology with growth exceeding 4x year over year. To continue facilitating our growth, we are seeking forward-thinking, uncompromising, and competitive team members. At Netradyne, we are committed to delivering solutions that advance our customers" market leadership by continuously driving innovations and delivering meaningful and actionable insights. Our Driveri Vision-Based Driver Recognition Safety Program utilizes Artificial Intelligence, Machine Learning,...

You will be playing a crucial role in revolutionizing the FMCG landscape in India by joining our team at Kirana Club. Your relentless effort and dedication will be the driving force behind our growth and success. As a part of our team, you will have the opportunity to take on a career-defining role where you will represent Kirana Club and establish enduring relationships with our FMCG clients. Our track record includes earning the trust of industry leaders such as Mondelez, Marico, P&G, Godrej, and more. You will be contributing to impactful work by being involved in a groundbreaking product that is reshaping the FMCG industry. Your responsibilities will include leading the customer success ...

As a Product Experience Manager at Axiamatic, you will play a crucial role in delivering exceptional product experiences to our customers. Your primary responsibility will be to ensure that customers derive maximum value from our products and services. Your key responsibilities will include driving customer adoption and satisfaction by closely working with customers to provide guidance and aligning their needs with our business objectives. You will collaborate with cross-functional teams to deliver tailored solutions that address customer needs and help them achieve their goals. Building long-term relationships with customers and acting as a trusted advisor to help them maximize the value fr...

You will be joining the Customer Success organization at SAP, which is dedicated to creating a cutting-edge Virtual customer engagement experience for customers who have purchased an SAP solution. Your main goal will be to enhance customer onboarding and adoption processes in the Digital customer segment, striving to improve renewal rates, customer satisfaction, and overall success through a consistent and scalable approach across various SAP lines of business. As a Customer Success Partner (CSP), you will play a crucial role in engaging with top customers (top 5%) in a personalized manner. To expand this personalized approach to all customer classifications (remaining 95%), SAP has introduc...