Job
Description
About The Role
Project Role :Custom Software Engineer
Project Role Description :Develop custom software solutions to design, code, and enhance components across systems or applications. Use modern frameworks and agile practices to deliver scalable, high-performing solutions tailored to specific business needs.
Must have skills :Adobe Analytics
Good to have skills :NA
Minimum 5 year(s) of experience is required
Educational Qualification :15 years full time education
Summary:As an Advanced Application Engineer, We are seeking an experienced Adobe Customer Journey Analytics (CJA) Architect to design, implement, and optimize customer data analytics solutions using Adobe Experience Platform (AEP) and CJA. The ideal candidate will have a strong background in digital analytics, data integration, and customer journey mapping, with the ability to transform raw data into actionable insights that drive business growth.
Roles & Responsibilities:
Expected to be an SME.Solution Design & Architecture:Configure and implement Adobe Customer Journey Analytics including connection with AEP Define schemas, data views, and calculated metrics in CJA to support business reporting needsDevelop and maintain dashboards and visualizations to monitor KPIs and customer journeys.Data Management & IntegrationWork with AEP datasets, data ingestion pipelines, and identity resolution to ensure data accuracy and completenessCollaborate with data engineering teams to align on ETL processes and ensure correct dataset mapping into CJAEnsure governance, tagging standards, and data quality complianceAnalysis & Insights:Conduct deep-dive analysis of customer behavior across channels to identify patterns, trends, and opportunitiesBuild and automate customer journey reports that highlight conversion paths, drop-off points, and multi-touch attributionPresent insights and recommendations to stakeholders to inform marketing, product, and CX strategies.Collaboration & Stakeholder ManagementPartner with marketing, product, and technology teams to define tracking requirementsAct as the subject matter expert (SME) for CJA within the organizationConduct training sessions and create documentation for internal teams on CJA usage and best practices
Professional & Technical Skills:Must To Have
Skills:Proficiency in Adobe Analytics.Experience on Adobe Analytics and Customer Journey Analytics Marketing Automation, Transformation projectsData Integrations/Engineering, Experience with APIs (REST, Open APIs)Data Architecture, analysis, ingestions, modeling and mappingScripting experience on Python or Java Scripting or Node.JSAdobe Certified Professional / Expert in Customer Journey Analytics.Demonstrate understanding of Data Ingestion, Developer ConsoleComplex SQL or NoSQL experienceExpertise on various kinds of Data Handling - JSON, Parquet etc.Client facing experience
Additional Information:The candidate should have 5+ years of experience in Adobe Analytics, with at least 3 year in Adobe Customer Journey Analytics.Strong knowledge of identity resolution, data joins, and connection setup in CJAProficiency in building Workspace projects, segments, calculated metrics, and visualizationsStrong ability to interpret complex datasets and translate them into actionable insightsExperience in customer journey mapping, attribution modeling, and funnel analysisExcellent communication and presentation skillsThis position is based at our Bengaluru office.A 15 years full time education is required.
Qualification 15 years full time education