5 Custom Scripting Jobs

This is a remote position. About Us Flydocs, a wholly owned subsidiary of Lufthansa Technik, is a pioneer in digital transformation within the aviation industry. Being a global leader in asset management solutions and a vital partner in the Digital Tech Ops Ecosystem, we empower airlines, lessors, and MROs to streamline operations, maintain compliance, and protect asset value. Our innovative digital and technical solutions redefine maintenance records and lifecycle management. At Flydocs, our team excels in addressing intricate challenges with creativity, collaboration, and integrity, delivering exceptional value to our clients. Role Overview As the Onboarding/Integration Engineer, your primary responsibility will be to ensure the seamless integration of our products and services into the client's infrastructure. This role entails close collaboration with clients and internal teams to offer technical support, resolve integration issues, and guarantee a smooth onboarding process. The ideal candidate will possess a robust technical background, exceptional problem-solving skills, and the ability to communicate complex technical concepts to non-technical stakeholders. Key Responsibilities Client Onboarding: - Collaborate closely with new clients to comprehend their technical requirements and ensure a seamless onboarding process. - Conduct onboarding sessions, including technical training and product demonstrations. - Create and maintain comprehensive onboarding documentation. Technical Integration: - Aid clients in integrating our products and services with their existing systems and platforms. - Provide technical support throughout the integration process, including troubleshooting and resolving any arising issues. - Develop custom scripts, APIs, or connectors as necessary to facilitate integration. Support and Troubleshooting: - Serve as the primary point of contact for technical support during the onboarding phase, assisting in achieving successful integration outcomes and fostering long-term trust with clients. - Diagnose and resolve technical issues related to product integration. - Collaborate with the development team to escalate and address complex issues. Collaboration and Communication: - Work closely with internal teams, including sales, product development, and customer support, to ensure a cohesive onboarding experience. - Collaborate with the broader project team to ensure seamless integration and handovers within the overall project scope. - Align integration milestones with project timelines and delivery in coordination with the Implementation Project Manager. - Provide feedback to the product development team based on client experiences and integration challenges. - Communicate technical concepts and solutions effectively to non-technical stakeholders. Continuous Improvement: - Identify opportunities to enhance the onboarding and integration process based on client feedback. - Stay updated with industry trends and best practices in technical integration and onboarding. - Contribute to the development of internal tools and processes to boost efficiency. - Propose ideas for improving the integration process and tools based on client feedback and operational experience. Change Management Support: - Support customers in adopting Flydocs solutions to facilitate a smooth transition and ensure that integration issues do not disrupt business operations. - Assist customers in integrating the product into their operational workflows as part of the integration activities. Requirements Knowledge & Experience We would be delighted if you have: - A Bachelor's degree in a related field or equivalent work experience. An aviation background with graduation is preferred. - 3+ years of experience in a technical support, integration, or onboarding role. - A strong grasp of software integration techniques, including APIs, web services, and custom scripting. - Proficiency in programming languages such as Python, JavaScript, or SQL is beneficial. - Excellent problem-solving skills and attention to detail. - Strong communication skills with the ability to simplify technical concepts for non-technical audiences. - Experience with cloud platforms (e.g., AWS, Azure, Google Cloud) is advantageous. - Familiarity with project management tools and methodologies. - Technical proficiency in system integration and troubleshooting. - Capability to manage multiple projects and priorities concurrently. - Strong organizational and documentation skills. - Customer-focused mindset with a commitment to delivering high-quality service. - Ability to thrive in a fast-paced, dynamic environment with a passion for learning new technologies and trends. Benefits Why Join Us - A vibrant company culture that values diversity, collaboration, and growth. - Flex Life: We are fully remote but offer options for collaborative workspaces when you need facetime with your teams across the organization. - Generous Health Benefits: We have health cover through Vitality to keep you feeling your best. - Professional Development: Growth is ingrained in our DNA, and we provide free access to a leading LMS portal to support your self-investment. - Events & Teambuilding: Participate both virtually and onsite in numerous events and workshops planned throughout the year. Perks: We believe in adapting to what works best for you. Choose additional holiday, boost your pension contribution, professional development sponsorship, or extra cash you decide how you want to BeFlex.,

As an IT Help Desk Solutions Engineer at Soffit in Kochi, you will be part of our IT infrastructure services team, focusing on the management of ManageEngine ServiceDesk Plus. Your responsibilities will include installing, configuring, and deploying ServiceDesk Plus according to business needs. You will customize workflows, automation, ticketing, and reporting features, as well as integrate the tool with other ITSM tools and third-party applications. Your role will also involve providing ongoing support, troubleshooting, and maintenance of the application, optimizing performance for enhanced service delivery, and ensuring compliance with IT service management best practices. Additionally, you will be involved in training end-users and IT teams on tool functionalities and collaborating with cross-functional teams for effective implementation and support. The ideal candidate for this position should have at least 2 years of hands-on experience with ManageEngine ServiceDesk Plus, strong expertise in ITSM tool installation, configuration, and deployment, a good understanding of the ITIL framework and best practices, experience in workflow automation, custom scripting, and report generation, familiarity with integrations using APIs, AD, and other IT tools, strong troubleshooting and problem-solving skills, and excellent communication and client interaction abilities. Preferred qualifications include certifications in ManageEngine ServiceDesk Plus or ITIL, as well as experience with other ManageEngine products such as OpManager and ADManager. This is a full-time, permanent position with benefits including internet reimbursement. The work location is in person, and fluency in English is required. If you meet the minimum experience requirement of 2 years and have the necessary skills and qualifications, we encourage you to apply for this exciting opportunity to join our team at Soffit.,

You are invited to join Soffit's IT infrastructure services team as a ManageEngine ServiceDesk Plus Engineer. Your role will involve installing, configuring, deploying, and managing ManageEngine ServiceDesk Plus to ensure smooth IT service management for our clients. Your responsibilities will include customizing workflows, automation, ticketing, and reporting features in the system. You will integrate ServiceDesk Plus with other ITSM tools and third-party applications, providing ongoing support, troubleshooting, and maintenance. Additionally, you will optimize performance to enhance service delivery and ensure compliance with IT service management best practices. To excel in this role, you should possess at least 2 years of hands-on experience with ManageEngine ServiceDesk Plus. A strong background in installing, configuring, and deploying ITSM tools is essential, along with a good understanding of the ITIL framework and best practices. Experience in workflow automation, custom scripting, and report generation is crucial, as well as familiarity with integrations using APIs, AD, and other IT tools. Strong troubleshooting skills, effective communication, and client interaction abilities are also key requirements. Preferred qualifications include certifications in ManageEngine ServiceDesk Plus or ITIL. Experience with other ManageEngine products such as OpManager and ADManager would be advantageous. If you are looking to collaborate with cross-functional teams, train end-users and IT teams, and contribute to effective implementation and support, this role may be the perfect fit for you.,

As a member of our team at the Portland-based SaaS product company, you will be responsible for various roles and responsibilities. You will test application performance to identify potential bottlenecks, propose solutions, and collaborate with developers to implement fixes. Installing software applications essential for employee roles will also be a key part of your duties. Furthermore, you will manage and monitor all installed systems and infrastructure, diagnosing, resolving, and documenting technical issues as they arise. Custom script writing and maintenance to enhance system efficiency and automation will be crucial tasks. Your support will extend to both MAC and PC, complying with established protocols for software installation, as well as providing Helpdesk and Remote Desktop support. To excel in this role, you must have a solid understanding of computer hardware, operating systems, and networking. Demonstrating a passion for learning and sharing the latest technology trends is essential. The ability to quickly adapt in an agile startup environment is highly valued. Strong oral and written communication skills are necessary, coupled with a willingness to work night shifts. Ideally, you should have 0 to 2 years of experience and hold a qualification such as BE/ BTech/ BCA/ BSc or any PG degree. Your workspace requirements are pivotal for optimum performance. You should have a private workroom conducive to handling calls and be prepared for video calls at all times, as they are integral to maintaining human connections in a remote work setting. A stable internet connection with speeds exceeding 100 MBPS for both downloads and uploads is necessary, preferably wired through LAN for reliability. In addition, a power backup solution is advised to mitigate disruptions caused by frequent power cuts. Join our team of dedicated professionals working towards revolutionizing the concept of remote work. Collaborate with engineers, designers, testers, product experts, customer experience associates, and marketers from around the globe to create innovative solutions. Our products and services enable businesses to enhance productivity, flexibility, and scalability. Together, we can transform the way the world operates!,

The role involves developing workflows using Flow Designer, integrating with third-party systems, and implementing custom scripts. Candidates must have experience with JavaScript, delegated development, and ServiceNow platform best practices. Strong problem-solving skills and a collaborative attitude are essential for success in this position. Location: Bengaluru,Hyderabad,Noida,Delhi NCR,pune