About this role: Wells Fargo is seeking a Institutional Investment Operations Specialist In this role, you will: Participate in lifecycle support tasks for institutional trade initiatives and identify opportunity for process improvements Assist leadership in bringing individual or teams together in order to resolve complex issues Assist in client account onboarding, input and monitoring of cash payments, customer service, project support, funding operations, custodial operations, securities settlement services, structured loan operations, general ledger reconciliation, as well as, work to resolve confirmation and ISDA related issue Provide subject matter expertise on projects along with internal and industry related initiatives Review and analyze functional operational tasks that require research, evaluation, and exercise independent judgment to guide the deliverable Present recommendations for resolving complex situations and exercise independent judgement while developing expertise on functions, projects, internal and industry related initiatives Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals Required Qualifications: 2+ years of Institutional Investment Operations experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Desired Qualifications: MBA/ Bachelors degree in Finance preferred 10 years of experience in the Securities Operations background preferably Ability to demonstrate effective analytical skillsdecision making skills Energetic individual who can work well under pressure and in a team environment with demanding deadlines Ability to identify areas of improvement and also formulate plans that enables positive change within a team environment Able to analyze and interpret data from both statistical and process efficiency standpoint Job Expectations: Take complete responsibility of monitoring daily functionality of Pre-Matching Process. Organizes work of team, assigns task, sets short-term priorities, monitors all activities and ensures timely and accurate completion of work. Escalate issues on priority and in a timely manner within the Operations group, Technology application support and Middle Office to ensure prompt resolution of exceptions/disputes. Candidate should have in-depth knowledge of Pre Matching, Trade Allocations, Affirmations/Confirmations in the US Domestic Market Perform Analysis of low Affirmation rates with counterparties and Client Outreach Should be competent in TAT Management, Process Improvements, Audits- Process/Transactional Level including adherence to SLAs Should be willing to work in night shift and also over weekends & US offs i.e. as per business demands Ensuring EOD that all queues are cleared/completed as per procedure. Understands needs and sensitivities of internal & external clients and proactively ensures these are met. Builds relationship with businesses and counterparties to ensure effective escalation and timely resolution of issues. Partner with Technology to identify/ resolve system issues and implement system enhancements to increase efficiency. Swiftly Identifies potential risks in operational processes; develops and implements controls to mitigate related risk. Sound & Strong Knowledge of Pre-Settlements/Settlements and trade life cycle This role warrants interaction with external clients like Clients, traders, middle office teams hence candidate should have excellent process and product knowledge Excellent articulation and communication skills (Written & verbal) Should be able to take decisions swiftly. Ability to lead, coach and train Junior & peer level team members Excellent analytical skills Ability to deliver against strict deadlines, should be able to operate under pressure and maintain calm demeanor while dealing with issues & situations Ability to work as back up to manager in his/her absence and handle team enquires Excellent email and time management skills. Competent in TAT Management, Process Improvements, Regulatory Compliance, Audits- Process/Transactional Level including adherence to SLAs Needs to periodically reviews all procedure documents and check list
