Service Delivery Manager SAP AMS Program LTIMindtree

15.0 - 19.0 years

0 Lacs

karnataka

On-site

As a Senior Service Delivery Manager for a large SAP AMS program, your role involves overseeing the engagement to ensure customer satisfaction, budget compliance, contractual adherence, service continuity, team motivation, and timely delivery. You will act as the primary contact for AMS services for the customer and provide regular management reports on service performance. Additionally, you will collaborate with the Sales Delivery Management team to identify opportunities for add-on sales. Key Responsibilities: - Ensure the delivery of AMS services meets contractual service levels and all agreed deliverables, including specification, estimation, planning, control, acceptance, and SLA compli...

Posted 1 month ago

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SAP Project Manager AMS Services LTIMindtree

15.0 - 19.0 years

0 Lacs

pune, maharashtra

On-site

As a Service Delivery Manager for a large SAP AMS program at LTIMindtree, your role will involve: - Being responsible for the overall engagement, including budget management, customer satisfaction, contractual compliance, service continuity, team motivation, and ensuring qualitative and timely delivery. - Acting as the Single Point of Contact for AMS Services subjects for the customer. - Providing consolidated management reporting to the Customer and LTIM leadership on service performance. - Collaborating with the Sales Delivery Management team to drive add-on sales. - Ensuring the delivery of AMS services meets contractual service levels. - Managing the delivery of services and other agreed...

Posted 1 month ago

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