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3.0 - 8.0 years
0 - 0 Lacs
navi mumbai, pithampur, bhagalpur
On-site
Job description Job Desciption Supervises and trains restaurant-level employees, ensuring compliance with brand standards and labor laws. Manages staffing levels, recruits talent, and develops internal candidates for management positions. Treats employees with respect, recognizes their contributions, and holds them accountable for delivering excellent service and food quality. Maintains brand image through cleanliness, maintenance, and adherence to food safety requirements. Analyzes operational and financial performance, identifies trends, and implements action plans for long-term sales growth. Ensures all cash handling procedures are followed within the store. Considers cost/benefit impact of financial decisions, monitors costs, and adheres to budget goals. Demonstrates self-awareness, motivates others, and fosters a supportive environment for team members. Plans and executes shift operations efficiently, emphasizing cost control and teamwork. Leads with empathy and fairness, identifying and developing talent for future roles. Coordinates restaurant operations, including staffing, inventory management, and administrative duties. Focuses on continuous improvement, reviews practices, and resolves guest concerns promptly. Interacts with guests, responds to inquiries and complaints, ensuring positive resolution and guest recovery. Understands the impact of job responsibilities on Guests, Team, and Restaurant Operations. Ensures adherence to brand standards for service, food quality, and safety. Motivates and trains Team Members, ensuring compliance with safety and quality standards while maintaining a safe environment for guests and Team Members. Other duties as assigned.
Posted 1 week ago
3.0 - 8.0 years
0 - 0 Lacs
mumbai city, gwalior, kolar
On-site
Room Service Captain supervises room service operations by ensuring timely and accurate food and beverage delivery, training staff, managing guest relations, overseeing supplies, and maintaining cleanliness and safety . Key duties include taking orders, preparing service carts, setting up dining areas in guest rooms, and handling guest feedback to provide a high-quality, seamless experience. Key Responsibilities Supervision & Training: Lead, train, and mentor room service staff to ensure they meet high service standards and operational procedures. Order Management: Take food and beverage orders over the phone or through a computer system, ensuring accuracy and relaying them to the kitchen. Service Delivery: Deliver food and beverages to guest rooms using carts, setting up trays and tables, and ensuring guests have everything they need. Guest Relations: Handle guest inquiries, complaints, and special requests with professionalism, working to ensure guest satisfaction and a positive experience. Operational Oversight: Maintain the cleanliness and organization of room service areas, including equipment and supplies. Inventory & Supply: Monitor and manage supplies, stocking stations, and ensuring all necessary items are available for service. Menu Knowledge: Possess complete knowledge of all menu items, cooking methods, and beverage selections. Essential Skills Customer Service: Ability to provide excellent, customer-focused service. Communication: Clear and professional communication with guests and team members. Leadership: Skill in supervising, motivating, and training staff. Problem-Solving: Competence in resolving guest issues and managing conflicts. Attention to Detail: Focus on accuracy in order taking and service delivery.
Posted 2 weeks ago
1.0 - 4.0 years
4 - 9 Lacs
Delhi, India
On-site
Food Preparation: Assist in the preparation and cooking of traditional Indian sweets, snacks, and desserts (like mithai, ladoos, halwa, etc ) Follow recipes and guidelines to ensure consistency in taste and presentation Ensure proper handling and storage of ingredients, including sweets, nuts, and other perishables Cleaning and Maintenance: Maintain cleanliness and organization of the work area, ensuring hygiene standards are met at all times Clean kitchen equipment and utensils used in the preparation process Quality Control: Ensure food quality meets hotel standards in terms of taste, appearance, and presentation Check and monitor food freshness and quality throughout the preparation process Inventory and Stocking: Assist in the inventory management and ensure that all ingredients for sweets are well-stocked Report any shortages of ingredients or supplies to the senior kitchen staff Team Collaboration: Work closely with senior chefs, kitchen staff, and other team members to ensure smooth kitchen operations Assist in the training of junior kitchen staff as required Health & Safety: Adhere to food safety and sanitation regulations as prescribed by hotel policies and local health authorities Ensure that food preparation follows hygiene and safety protocols Skills Culinary Degree/Training
Posted 1 month ago
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