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1.0 - 3.0 years
1 - 5 Lacs
bengaluru
Work from Office
About The Role Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Unified Communication and Collaboration Operations Good to have skills : NAMinimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will serve as the vital link between clients and our system...
Posted 2 weeks ago
8.0 - 13.0 years
19 - 34 Lacs
mumbai, thane, mumbai (all areas)
Work from Office
Administer and support Cisco Unified Communications Manager (CUCM), Webex Calling, and Webex Contact Center. Manage voice recording platforms (Cistera or similar). Oversee certificate lifecycle management (deploy, renew, secure). Monitor performance using LogicMonitor, WhatsUp Gold, SolarWinds, or similar tools. Configure and administer firewalls (Cisco ASA/FTD, Fortinet FortiGate, Palo Alto). Implement firewall policies, VPNs, NAT, and ACLs to secure enterprise networks. Troubleshoot issues across both voice and security domains to maintain uptime and compliance. What Were Looking For 10+ years of combined experience in Voice/UC engineering and Firewall administration . Strong hands-on know...
Posted 2 weeks ago
3.0 - 8.0 years
4 - 8 Lacs
hyderabad
Work from Office
Position Brief: Responsible to execute, review and promote the MRF sales & distribution activities of Milk & Milk Products in the allotted territory by extending support to the entire Sales team, with an objective to achieve the business targets and ensure the implementation of ISO guidelines , Core Responsibilities Plan, Execute & Promote the Modern Trade business and achieve the sales targets as per the business plan, Build the MRF team in scope towards the organization objective, Create the identity of Brand in the market and increase the visibility, Daily visit to MRF stores existing as well as new chain of outlets, Ensure proper placement, visibility & facing, shelf space, stock availab...
Posted 2 weeks ago
3.0 - 7.0 years
0 Lacs
karnataka
On-site
You will be responsible for a designing and implementation role in the field of IT and Telecommunications. Your primary focus will be on working with technologies such as CUCM, IMP, CUC, CER, Analog/Digital Gateways, Hardware and Software media Resources. You should have a strong understanding of various protocols including H.323, MGCP, SIP, SCCP, Q.SIG, CAS, ISDN PRI, FXO, FXS, and POTS. Additionally, a basic knowledge of UCS Servers, VMware Virtualisation, and troubleshooting skills will be required. You should also be familiar with DNS, DHCP, TFTP, NTP, and LDAP. Desired skills for this role include programming proficiency in Java or Python, knowledge of Cisco Video Solution, familiarity ...
Posted 3 weeks ago
15.0 - 20.0 years
10 - 14 Lacs
ahmedabad
Work from Office
Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : SAP UI5 Development Good to have skills : SAP FIORI/Gateway architectureMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure that application development aligns with business objectives, overseeing project timelines, and facilitating communication among st...
Posted 3 weeks ago
5.0 - 10.0 years
32 - 37 Lacs
bengaluru
Hybrid
About the Role: We are looking for an energetic & experienced person to join the Global Voice cloud OPS team. This position requires in-depth knowledge of Indian VoIP, PSTN, Carrier Partners and the telco transport networks & operations in India This role is focused on expanding launched RC services in the Indian market with full PSTN telco with the RingCentral Cloud UCaaS and CCaaS experience Key responsibilities: Become SME of RC Cloud based UCAAS for Voice, Conferencing, Web Meetings Work directly with Indian Telco Carriers, Regulators and Inspectors be a Champion of RC architecture and compliant solutions Create and manage proof of concept and as implemented models & diagrams for new and...
Posted 3 weeks ago
2.0 - 7.0 years
7 - 11 Lacs
gurugram
Work from Office
AECOM EC is seeking for a candidate to be based in Gurgaon. Candidate will be responsible for the following activities: 2 +years of experience in Operational Modelling Software PTV VISSIM/ VISUM Good knowledge of the micro-simulations concepts and theories and how they relate to VISSIM. Operational Analysis - Using SYNCHRO/ SIDRA/ HCS Data analysis (including spreadsheets and databases) and problem-solving. Produce base network and ability to calibrate and validate. Knowledge of Signal coding using VAP. Produce forecast networks and matrices. Interpretation of model results and ability to prepare technical reports. Familiarity with UK/US/ANZ/Middle East transport modelling guidance. Mapping ...
Posted 3 weeks ago
2.0 - 5.0 years
3 - 7 Lacs
gurugram
Work from Office
About The Role In depth understanding of local voice telecommunications, including POTS, Trunks, PRI, T1s, DIDs, Toll Free, Integrated Voice/Data and VOIP Must understand and work with various network inventory elements; i. e. DS0, DS1 circuits, DS3 circuits, Optical, DSX panels, DACS units, cross-connect scenarios, common inventory languages, relay racks, panels, jacks, multiplexed ports, and CFA (channel facility assignments). Problem solving skills, resourceful and effective decision making About The Role - Grade Specific Focus on Industrial Operations Engineering. Develops competency in own area of expertise. Shares expertise and provides guidance and support to others. Interprets client...
Posted 3 weeks ago
4.0 - 7.0 years
5 - 10 Lacs
bengaluru
Work from Office
About The Role In this role you will play a key role in: CUCM, IMP, CUC,CER, Analog/Digital Gateways, Hardware and Software media Resources Protocols H.323, MGCP, SIP, SCCP, Q.SIG, CAS, ISDN PRI, FXO, FXS, and POTS. Basic Understanding for UCS Servers and VMware Virtualisation Consulting and Troubleshooting Skills Understating of DNS,DHCP,TFTP,NTP and LDAP Unified Collaboration-CUCM, IMP, CER, Analog/Digital Gateways. Voice gateways-H.323, MGCP, SIP Implementation & Migration
Posted 3 weeks ago
2.0 - 7.0 years
7 - 11 Lacs
bengaluru
Work from Office
AECOM EC is seeking for a candidate to be based in Gurgaon. Candidate will be responsible for the following activities: 2 +years of experience in Operational Modelling Software PTV VISSIM/ VISUM Good knowledge of the micro-simulations concepts and theories and how they relate to VISSIM. Operational Analysis - Using SYNCHRO/ SIDRA/ HCS Data analysis (including spreadsheets and databases) and problem-solving. Produce base network and ability to calibrate and validate. Knowledge of Signal coding using VAP. Produce forecast networks and matrices. Interpretation of model results and ability to prepare technical reports. Familiarity with UK/US/ANZ/Middle East transport modelling guidance. Mapping ...
Posted 3 weeks ago
15.0 - 20.0 years
3 - 7 Lacs
hyderabad
Work from Office
Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : SAP UI5 Development Good to have skills : SAP FIORI/Gateway architectureMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and resolves issues within various components of critical business systems. Your typical day will involve collaborating with team members to troubleshoot problems, analy...
Posted 3 weeks ago
2.0 - 6.0 years
9 - 13 Lacs
pune
Work from Office
locationsPune - West time typeFull time posted onPosted 5 Days Ago time left to applyEnd DateApril 29, 2025 (10 hours left to apply) job requisition idJR-0010521 Key duties and responsibilities Create custom SQL reports, correspondence, and reporting packages Working Knowledge of Yardi Investment Management and Property Management Modules. Create Report Packages and complex YSR reports. Develop of IMKPIs, Fee Allocation rules, Income Allocation rules and GL Allocation Develop custom Yardi workflows and menu sets Troubleshoot technical and data entry problems Enhance and support all aspects of Yardi Voyager 7s for Investment Management, Residential and Commercial Property management Identify ...
Posted 3 weeks ago
2.0 - 6.0 years
4 - 7 Lacs
gurugram
Work from Office
About The Role - VOIP/CUCM/COLLAB Cisco Call Manager Cisco Unified Unity Connection Cisco Call Manager Express Cisco Unified Contact Centre Express Cisco IP Phones and Unified Clients Cisco Voice Gateways, Gatekeepers, Cisco IM and Presence, Jabber, CUPS, XMPP , Federation. Signaling Protocols MGCP, H323, Skinny, SIP
Posted 3 weeks ago
2.0 - 6.0 years
4 - 7 Lacs
gurugram
Work from Office
About The Role - VOIP/CUCM/COLLAB:- Cisco Call Manager Cisco Unified Unity Connection Cisco Call Manager Express Cisco Unified Contact Centre Express Cisco IP Phones and Unified Clients Cisco Voice Gateways, Gatekeepers, Cisco IM and Presence, Jabber, CUPS, XMPP , Federation. Signaling Protocols MGCP, H323, Skinny, SIP Cisco Video Conferencing Technology (TMS, VCS Control/ Expressway servers, SX, MX, Room Kit, Cisco WebEx Room series etc.) Cisco Attendant console applications (CUEAC, CUBAC, CUDAC)
Posted 3 weeks ago
15.0 - 20.0 years
2 - 6 Lacs
ahmedabad
Work from Office
About The Role Project Role : Commercial Operator Project Role Description : Plan and manage commercial deliverables for client accounts and help reduce overall project costs by improving efficiency and standardizing the processes throughout the contracts life. Assist commercial and/or account leadership in executing the commercial vision for the account. Must have skills : SAP FIORI/Gateway architecture Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Commercial Operator, you will plan and manage commercial deliverables for client accounts, focusing on enhancing efficiency and standardizing processes t...
Posted 3 weeks ago
3.0 - 5.0 years
6 - 16 Lacs
gurugram
Work from Office
Voice Networking Five9 Professional Gurgaon - J49524 Min 3+ yrs exp in Voice Networking Min 3 yrs exp in Five9 cloud. Exp in Cisco Voice Networking / Genesys Voice Networking / Avaya Voice Networking Exp in Unified Communication systems and Voice Network technologies. Exp in Reporting and monitoring of Five9 UCCs. Exp in Contact Center Exp in troubleshooting of different issues in five9 contact Center. Exp in Troubleshooting of Inbound, Outbound calls in any issue arises. Exp in VoIP Exp in Implementing VoIP systems and services Able to deploying end-to-end contact center solutions, including Call flows, Queues, Routing profiles, Agent profiles, and Dial plans to optimize performance and cus...
Posted 3 weeks ago
8.0 - 13.0 years
0 - 0 Lacs
chennai
Work from Office
JD: UC Architecture & Design: Deep understanding of Unified Communications Products like CUCM, CUC, IM & Presence, and Expressways. Deep knowledge of designing and troubleshooting clusters, inter-cluster trunks, and high availability configurations. PSTN Trunking & Interoperability: Designing and troubleshooting SIP trunks, PRIs with carriers, including codec negotiation, SIP headers, PRIs, and call routing logic. CUBE & Voice Gateway Configurations: Advanced IOS gateway setup (MGCP, H.323, SIP), dial peers, DSP resources, and survivability strategies. Analog Devices: Understanding of Analog Devices such as Analog Gateways, Analog Phones, Fax Devices, DTMF & Dial-tone behavior, FXS/FXO Ports...
Posted 4 weeks ago
4.0 - 8.0 years
0 - 0 Lacs
chennai
Work from Office
Job Description: Call Manager Administration: Managing Cisco Unified Communications Manager (CUCM), including provisioning users, phones, and extensions. Voice Troubleshooting: Diagnosing issues with call quality, registration failures, codec mismatches, and SIP/H.323 signaling. Unity Connection & Voicemail: Configuring voicemail profiles, templates, and auto attendants. Dial Plan Management: Handling route patterns, translation rules, and digit manipulation. Extension Mobility & CTI: Supporting features like Extension Mobility, CTI integrations, and softphone setups. Phone Templates & Firmware: Managing phone button templates, soft key layouts, and firmware upgrades etc. Operational & Suppo...
Posted 4 weeks ago
3.0 - 5.0 years
10 - 14 Lacs
bengaluru
Work from Office
Bengaluru, India Candidate Processing Center COST CENTERS 07/08/2024 Project description Mobility Hub (MH) - is a Resource Management practice of internal candidates' movement. It helps Luxoft employees in building new career paths and furthering professional development. Candidate Processing Center (CPC) is a team that takes part in Mobility Hub process. We are looking for CPC Specialist, who will join CPC team and will be responsible for the pre-selected, internal candidates processing administrative activities. Responsibilities 1)To organize all processing after CV Review/PM CV Review till Client interview. 2)Schedule and reflect in LuxHire s-m Technical Interview (Pre-Screen, Codding ses...
Posted 4 weeks ago
7.0 - 11.0 years
4 - 8 Lacs
bengaluru
Work from Office
Skill required: Workforce Dialer - Workforce Management (WFM) Designation: Workforce Services Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Customer Support vertical and...
Posted 4 weeks ago
10.0 - 15.0 years
20 - 25 Lacs
chennai
Work from Office
10+ years of networking and unified Communications ( UC) Expertise in Cisco Unified Communication/ Collaboration Experience and in depth knowledge of Cisco Unified Communication solution portfolio is a must. Experience and good knowledge in upgradation of Cisco Unified Communication solutions is a must. Experience in Voice and Video QOS. Good Knowledge of UC on UCS and virtualization implementations. Good Knowledge of Ciscos Hosted Collaboration Solution will be an added advantage. Experience on Contact Center express, Scripting and reporting. Good Knowledge of SIP Trunking and Voice gateways. Experience should be in Designing and implementation of various versions of Collaboration technolog...
Posted 4 weeks ago
7.0 - 12.0 years
10 - 20 Lacs
pune
Work from Office
Job Title: Senior Unified Communications Engineer About the Role We are seeking a Senior Unified Communications (UC) Engineer with proven expertise in Cisco UC solutions and collaboration platforms. The successful candidate will be responsible for monitoring, maintaining, and supporting unified communication and collaboration systems to ensure seamless operations, service availability, and SLA compliance. This role requires hands-on technical expertise, troubleshooting skills, and strong collaboration with cross-functional teams, vendors, and clients. The position may involve rotational shifts and 24/7 support coverage . Key Responsibilities Monitor and support UC & collaboration systems (Ci...
Posted 4 weeks ago
6.0 - 11.0 years
3 - 7 Lacs
navi mumbai, pune, chennai
Work from Office
Total Experience: 6-12 years Job Location: Pune, Mumbai, Chennai and Bengaluru Educational Qualification: Bachelors or Masters degree in Computer Science, Engineering, or related field. Job Roles and Responsibilities: Gather and document business & technical requirements for Telecom. Research, design, write, and maintain technical documentation. Create and manage documentation in modern tools such as, Confluence, Swagger, FrameMaker and Oxygen xml. VoIP and SIP Protocol Knowledge Knowledge on IP networks (ESInet), call routing & location validation GIS & mapping tools (Esri certification Good to have) Job Requirements: Collaborate with engineers, developers, QA, DevOps, and SMEs to gather in...
Posted 4 weeks ago
4.0 - 9.0 years
16 - 31 Lacs
bengaluru
Remote
Below is a detailed job description for a Cisco UCCE and CUCM Engineer specializing in contact center deployments, IVR self-service scripting, Nuance TTS/STT configuration, Cisco Cube configuration, Verint / NICE integrations and overall operations. Job Description: Cisco UCCE & CUCM Engineer Role Overview The engineer is responsible for the planning, design, implementation, and support of Cisco Unified Contact Center Enterprise (UCCE) and Cisco Unified Communications Manager (CUCM) solutions, with expert skills in contact center deployments, IVR scripting, Cisco Cube and Nuance TTS/STT integration. The role supports end-to-end project delivery and operational excellence in high-volume call ...
Posted 4 weeks ago
10.0 - 15.0 years
15 - 22 Lacs
vijayawada, nagpur, lucknow
Work from Office
Role & responsibilities 1: Cisco Unified Contact Center Enterprise (UCCE), Cisco Webex Contact Center, VoIP protocols (like SIP, H.323), voice gateways, and Cisco Unified Communications Manager (CUCM),Cisco Legacy R&S 2. Cisco IPT and Call manager Level : Design Engineer Interested candidates can share their profile at namrata.srivastava@hcltech.com
Posted 4 weeks ago
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