360 Cucm Jobs - Page 2

Position Summary: We are looking to add an experienced Clinical Writer to our team The person in this position must be able to independently contribute to the development of initial and update(s) of CERs that support the applicable regulatory submission requirements for the medical device products, An experienced Clinical Analyst professional has relevant medical/life-science qualification and knowledge/direct clinical experience in the use of the device or device type in a clinical setting The expected experience is 7 8 years with a minimum of 3 4 years of CER writing experience is essential A minimum of 3 4 years of medical writing/reviewing experience is needed The experience is expected ...

We are looking to add an experienced Clinical Writer to our team The person in this position must be able to independently contribute to the development of initial and update(s) of CERs that support the applicable regulatory submission requirements for the medical device products, An experienced Clinical Analyst professional has relevant medical/life-science qualification and knowledge/direct clinical experience in the use of the device or device type in a clinical setting The expected experience is 7 8 years with a minimum of 4-5 years of CER writing experience is essential A minimum of 4-5 years of medical writing/reviewing experience is needed The experience is expected to be current or r...

Looking for Sr. Technical Support Engineer with required skills: Cisco Voice, CUCM, SIP, Ribbon, SBC, Cube. Candidates must have experience in Cisco Voice, CUCM, SIP.

Overview This is a crucial role in driving the Marketing Transformation Agenda across both food and beverages for PepsiCo globally At its core, this role is critical in supporting and equipping PEP to achieve accretive growth in the future Accretive growth requires a strong and intentional focus on the science of growth, with best practices applied consistently and at scale Responsibilities This role is responsible for delivery of analytics in the development of the Enterprise Growth Model, which deliver proven drivers of growth across the organisation This role will support establishment on the case for change through delivering analytics around existing growth drivers, scaling and improvin...

About The Role Project Role Application Support Engineer Project Role Description Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills Unified Communication and Collaboration Operations, Cisco IP Phone, genesys Good to have skills NA Minimum 2 year(s) of experience is required Educational Qualification 15 years full time education Summary As an Application Support Engineer, you will act as a software detective, providing a dynamic service that identifies and resolves issues within various components of critical business systems. Your typical day will involve collaborating with team membe...

About The Role Project Role Application Lead Project Role Description Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills Unified Communication and Collaboration Operations, Cisco IP Phone, genesys Good to have skills NA Minimum 5 year(s) of experience is required Educational Qualification 15 years full time education Summary As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure that applications meet the required specifications and functionality. You will engage in discussio...

About The Role Project Role Application Support Engineer Project Role Description Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills Unified Communication and Collaboration Operations, Cisco IP Phone, genesys Good to have skills NA Minimum 3 year(s) of experience is required Educational Qualification 15 years full time education Summary As an Application Support Engineer, you will act as a software detective, providing a dynamic service that identifies and resolves issues within various components of critical business systems. Your typical day will involve collaborating with team membe...

About The Role Project Role Application Lead Project Role Description Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills Unified Communication and Collaboration Operations, Cisco IP Phone, genesys Good to have skills NA Minimum 5 year(s) of experience is required Educational Qualification 15 years full time education Summary As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure that applications meet the required specifications and functionality. You will engage in discussio...

We are seeking a Voice Specialist with 4+ years experience in speech synthesis and tuning. You will optimize prosody, tone, and clarity to create human-like, empathetic synthetic voices. Responsibilities: Fine-tune voice output metrics. Optimize intonation, flow, and contextual delivery. Collaborate with AI engineers on TTS integration. Monitor and evaluate synthesized voice quality. Bachelor s in Linguistics, Audio Engineering, or related field. Hands-on TTS/speech synthesis experience. Knowledge of phonetics and voice UX.

About the Job Were looking for a Senior Real Time Analyst will be responsible for real time management in support of operations monitoring, analyzing, call routing, operational reporting, minimizing impacting issues, communicating, and making changes that positively affect the real-time and command center performance.The ideal person will have a good understanding of how contact center functions including scheduling, call queues and forecasting volumes by half-hour segments. As Senior Real Time Analyst, You Will Monitor client enterprise service KPIs (service level) and staff performance across all vendors throughout the day Intraday Management Facilitate daily syncs with clients/vendors to ...

Educational Requirements Bachelor of Engineering,Bachelor Of Technology Service Line Enterprise Package Application Services Responsibilities A day in the life of an Infoscion As part of the Infosys consulting team, your primary role would be to lead the engagement effort of providing high-quality and value-adding consulting solutions to customers at different stages- from problem definition to diagnosis to solution design, development and deployment. You will review the proposals prepared by consultants, provide guidance, and analyze the solutions defined for the client business problems to identify any potential risks and issues. You will identify change Management requirements and propose...

Role Overview: You will be responsible for designing and implementing end-to-end contact center solutions using Cisco UCCX and Webex Contact Center platforms. Your role will involve leading technical implementations, ensuring integration with enterprise systems, and providing strategic guidance on contact center technologies. Key Responsibilities: - Develop end-to-end contact center architectures using Cisco UCCX and Webex Contact Center - Align solutions with business goals and customer experience strategies - Lead implementation, upgrades, and migrations - Configure systems, develop custom scripts, and integrate APIs - Ensure performance, scalability, and compliance - Provide post-go-live ...

The Technology Solutions Engineer is an individual contributor role responsible for supporting the Sales and Customer Service Team in developing and delivering technology solutions tailored to our clients needs. This role requires a deep understanding of both software and hardware components, with a particular emphasis on telephony and networking technologies that are crucial to the BPO/Contact Center industry. Key Responsibilities: Provide technical and consultative assistance to the Sales team, with a strong focus on telephony, networking, and contact center technologies. Analyze and understand client architecture, specifically in telecommunications and network infrastructure, to develop e...

The Technology Solutions Engineer is an individual contributor role responsible for supporting the Sales and Customer Service Team in developing and delivering technology solutions tailored to our clients needs. This role requires a deep understanding of both software and hardware components, with a particular emphasis on telephony and networking technologies that are crucial to the BPO/Contact Center industry. Key Responsibilities: Provide technical and consultative assistance to the Sales team, with a strong focus on telephony, networking, and contact center technologies. Analyze and understand client architecture, specifically in telecommunications and network infrastructure, to develop e...

The Technology Solutions Engineer is an individual contributor role responsible for supporting the Sales and Customer Service Team in developing and delivering technology solutions tailored to our clients needs. This role requires a deep understanding of both software and hardware components, with a particular emphasis on telephony and networking technologies that are crucial to the BPO/Contact Center industry. Key Responsibilities: Provide technical and consultative assistance to the Sales team, with a strong focus on telephony, networking, and contact center technologies. Analyze and understand client architecture, specifically in telecommunications and network infrastructure, to develop e...

Architect end-to-end Collab solutions using Cisco Collab products CUCM, Unity, IM&P, CMS, Expressway, UCCX and VC end points. Configure and troubleshoot voice gateways (CUBE, MGCP, SIP, H.323) and SIP trunks with carriers. Manage call routing, dial plans, SRST, and QoS configurations. Perform system upgrades, patches, and backup/restore operations. Integrate UC systems with Microsoft Teams, Webex, and third-party applications. Monitor system performance and resolve incidents within SLA timelines. Participate in migration projects, such as on-prem to hybrid/cloud UC deployments. Maintain documentation of configurations, change records, and design diagrams. Collaborate with security and networ...

You have the opportunity to join Dassault Systmes, a global leader in Scientific Software Engineering, as a Unified Communications Engineer in Pune, Maharashtra. As part of the WW Unified Communications team, you will be responsible for supporting and enhancing corporate Unified Communication services such as Zoom Phone, Cisco Telephony, and Call Center. Your daily tasks will include administration operations, end-user support, defining, implementing, and operating the Unified Communications infrastructure within the Dassault Systmes eco-system. You will work in a worldwide environment with a focus on service availability and user experience. Your role will also involve participating in cont...

Looking for Sr. Technical Support Engineer with required skills: Cisco Voice, CUCM, SIP, Ribbon, SBC, Cube. Candidates must have experience in Cisco Voice, CUCM, SIP.

Architect end-to-end Collab solutions using Cisco Collab products CUCM, Unity, IM&P, CMS, Expressway, UCCX and VC end points. Configure and troubleshoot voice gateways (CUBE, MGCP, SIP, H.323) and SIP trunks with carriers. Manage call routing, dial plans, SRST, and QoS configurations. Perform system upgrades, patches, and backup/restore operations. Integrate UC systems with Microsoft Teams, Webex, and third-party applications. Monitor system performance and resolve incidents within SLA timelines. Participate in migration projects, such as on-prem to hybrid/cloud UC deployments. Maintain documentation of configurations, change records, and design diagrams. Collaborate with security and networ...

About the Role: OSTTRA India The Role: Distinguished Engineer The Team: The OSTTRA Technology teamis composed of Capital Markets Technology professionals, who build,supportand protect the applications that operate our network. The technology landscapeincludeshigh-performance, high-volume applications as well as compute intensive applications,leveragingcontemporary microservices, cloud-based architectures. The Impact: Together , we build, support, protect and manage high-performance, resilient platforms that process more than 100 million messages a day. Our services are vital to automated trade processing around the globe, managing peak volumes and working with our customers and regulators to...

Educational Requirements Bachelor of Engineering,Bachelor Of Technology Service Line Enterprise Package Application Services Responsibilities A day in the life of an Infoscion As part of the Infosys consulting team, your primary role would be to get to the heart of customer issues, diagnose problem areas, design innovative solutions and facilitate deployment resulting in client delight. You will develop a proposal by owning parts of the proposal document and by giving inputs in solution design based on areas of expertise. You will plan the activities of configuration, configure the product as per the design, conduct conference room pilots and will assist in resolving any queries related to r...

Educational Requirements Bachelor of Engineering,Bachelor Of Technology Service Line Enterprise Package Application Services Responsibilities A day in the life of an Infoscion As part of the Infosys consulting team, your primary role would be to actively aid the consulting team in different phases of the project including problem definition, effort estimation, diagnosis, solution generation and design and deployment You will explore the alternatives to the recommended solutions based on research that includes literature surveys, information available in public domains, vendor evaluation information, etc. and build POCs You will create requirement specifications from the business needs, defin...

About The Role Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Unified Communication and Collaboration Implementation Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will serve as the vital link between clients and our s...

About The Role Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Unified Communication and Collaboration Implementation Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will serve as the vital link between clients and our s...

4 to 6 years of implementation and support experience of SAP MM/IM Perform detailed analysis of complex business process requirements and provide appropriate system solutions; identify, interpret, validate and document customer requirements. Facilitate workshops to collect business requirements Map client business requirements, processes and objectives; develops necessary product modifications to satisfy clients' needs. Design, customize, configure and testing of MM Identify gaps, issues and work around solutions. Act as liaison with client for troubleshooting:investigate, analyse, and solve software problems. Handle changes or emergency transports as needed for high priority issues; Documen...