360 Cucm Jobs - Page 14

5+ years of Implementation & Support exp. of Verint Call Recording. Exp. in Integrate & troubleshoot Verint to record calls with Cisco CUCM, Cisco UCCE/PCCE & Avaya. Verint WFO Installation and Support Provide L2/L3 support for Verint WFO, WFM etc.

Hi , Wishes from GSN!!! Pleasure connecting with you!!! We been into Corporate Search Services for Identifying & Bringing in Stellar Talented Professionals for our reputed IT / Non-IT clients in India. We have been successfully providing results to various potential needs of our clients for the last 20 years. About the job: This is a golden opportunity with a leading BigTech IT Services company, a valued client of GSN HR. ******** Looking for IMMEDIATE JOINERS ******** WORK LOCATION: Bangalore / Pune / Hyderabad Job Role: SME - CCC EXPERIENCE: 7+ Yrs CTC Range: 20 LPA - 30 LPA Work Type: Hybrid About the Opportunity: The ideal candidate will play a vital role in the successful implementation...

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Unified Communication and Collaboration Operations Good to have skills : NA Minimum 2 year(s) of experience is required Educational Qualification : Any Degree or 3 Year Diploma Key Responsibilities : Maintenance administration of Voice PBX systems services-Responsible for handling day-to-day Voice operation...

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Unified Communication and Collaboration Operations Good to have skills : NAMinimum 2 year(s) of experience is required Educational Qualification : Any Degree or 3 Year Diploma Must have Skills :Unified Communication and Collaboration ImplementationGood to Have Skills :Unified Communication and Collaboration OperationsJob :Key Responsibilities :- Maintenance administration of Voice PBX systems services-Responsible for handling day-to-day Voice operations, requireme...

SLK Software Services Private Limited is looking for Trainee - ERC to join our dynamic team and embark on a rewarding career journey. Assisting experienced employees with their daily tasks and responsibilities Observing and gaining hands-on experience in various aspects of the job Receiving feedback and guidance from supervisors and mentors Completing assigned projects and tasks under the supervision of experienced employees Collaborating with team members and contributing to team projects Demonstrating a strong work ethic, positive attitude, and a willingness to learn and grow.

Looking for an experienced NOC Engineer skilled in VOIP, SIP, CUCM, and Network Routing & Switching, US Calling.

Your Role: Lead and execute SAP rollout and localization projects with a focus on e-Document implementation. Analyze and implement country-specific legal and tax requirements in SAP systems. Configure and support SAP Document and Reporting Compliance (DRC) for e-invoicing and statutory reporting. Collaborate with cross-functional teams to ensure functional and technical integration across SAP modules. Your Profile: 5+ years of experience in SAP consulting, especially in MM, SD, IM, WM modules. Proven experience in localization and rollout projects across multiple countries. Strong understanding of digital taxation and e-document compliance. Hands-on experience with SAP S/4HANA and SAP DRC. W...

Project Role :Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Unified Communication and Collaboration Implementation Good to have skills : NAMinimum 7.5 year(s) of exp...

Project Role :Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Unified Communication and Collaboration Implementation Good to have skills : NAMinimum 3 year(s) of exper...

Troubleshooting VOIP Network issues. in-Depth Knowledge of IP Protocols.SIP,MGCP,H.323 etc. Troubleshooting skills in UC devices like CUCM, UCCX,CUC. Should be having knowledge of Third-party recording application and servers. Excellent troubleshooting skills on Cisco Unified Call manager and IP Phones. Good Knowledge of PRIs, Cisco Voice Gateways, IP Telephony. Familiarity with WAN and LAN systems. Experience with E1, FXS SRST and SCCP. Hands on experience on Network and Cisco Voice devices. Work experience on IP Phone , Gateway and CUCM configuration.

We are looking for a skilled Cisco Voice Engineer with 3 to 8 years of experience to join our team at Rite Infotech Pvt. Ltd., located in [location to be specified]. The ideal candidate will have a strong background in IT Services & Consulting, particularly in Cisco voice engineering. Roles and Responsibility Design, implement, and maintain Cisco voice solutions for clients. Troubleshoot and resolve complex technical issues related to Cisco voice systems. Collaborate with cross-functional teams to ensure seamless integration of Cisco voice systems with other technologies. Develop and deliver training programs to clients on the use and maintenance of Cisco voice systems. Conduct regular syste...

Job Summary: We are seeking an experienced Audio QA Engineer to join our product team developing cutting-edge VoIP-enabled wearable technology . In this role, you will be responsible for ensuring optimal audio performance and quality for voice communication features, performing detailed testing, analysis, and validation of audio pathways in various environments and network conditions. You will collaborate closely with hardware, firmware, and software teams to develop test plans, automate audio test cases, and validate audio performance across the product lifecycle. Key Responsibilities: Designed and executed comprehensive audio quality test plans for VoIP features on wearable devices. Valida...

About The Role Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Unified Communication and Collaboration Implementation Good to have skills : NAMinimum 5 ...

About The Role Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Unified Communication and Collaboration Implementation Good to have skills : NAMinimum 3 ...

About The Role Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Unified Communication and Collaboration Implementation Good to have skills : NAMinimum 7....

Join Ecolabs Global Logistics team as our Associate Logistics Analyst Freight, Audit & Pay, supporting the International Logistics Organization.In this role you will help drive the competitive advantage our business units require. You will gain experience supporting critical Freight, Audit and Pay processes utilized within the global procure to pay capability. This position will act as a first point of contact for the Freight Pay department and its suppliers. What you will Do: Become the subject matter expert for Import, Export & Global Cruise Payables for our internal & external partners. Support Daily management of freight payables & Communications for Import & Export carrier portfolio. Ex...

Skill required: Global V&A - Procurement Operations Designation: PPSM Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Responsible for managing various projects, planning, execution, and Post Merger In...

Educational Requirements Bachelor of Engineering,Bachelor Of Technology Service Line Enterprise Package Application Services Responsibilities A day in the life of an Infoscion As part of the Infosys consulting team, your primary role would be to lead the engagement effort of providing high-quality and value-adding consulting solutions to customers at different stages- from problem definition to diagnosis to solution design, development and deployment. You will review the proposals prepared by consultants, provide guidance, and analyze the solutions defined for the client business problems to identify any potential risks and issues. You will identify change Management requirements and propose...

Job Purpose This position is open with Bajaj finserv ltd. Project Managers play the lead role in planning, executing, monitoring, controlling, and closing projects. They're expected to deliver a project on time, within the budget Duties and Responsibilities 5-7 yrs. minimum working as PMO in the IT department of Software Applications Esp. Contact Center Technology or BFSI Domain applications. 3-4 yrs experience Should be having a sound Functional/Operational knowledge of any IT application preferably in Cisco UCCE application or any other Contact Center Technology. 3 yrs. minimum experience on project management tools like Microsoft project Management software, Zoho projects, Jira etc Strong...

Core Responsibilities: Day-to-day support and maintenance of Genesys PureCloud Solutions MACD on Genesys, including call flows, SIP trunks etc Act as L3 support during issues and drive towards resolution Work with various internal external application teams on integrating their platform with Genesys Migration and implementation of Genesys PureCloud Solution Monitor project progress and adjust as necessary to ensure successful project delivery. Creation of Documentation and Knowledge base Responsible for managing incident and service requests Manage and coordinate team activities, working closely with different support groups. Conduct regular reviews of the platform to ensure optimal performa...

Educational Requirements Bachelor of Engineering,Bachelor Of Technology Service Line Enterprise Package Application Services Responsibilities A day in the life of an Infoscion As part of the Infosys consulting team, your primary role would be to get to the heart of customer issues, diagnose problem areas, design innovative solutions and facilitate deployment resulting in client delight. You will develop a proposal by owning parts of the proposal document and by giving inputs in solution design based on areas of expertise. You will plan the activities of configuration, configure the product as per the design, conduct conference room pilots and will assist in resolving any queries related to r...

Educational Requirements Bachelor of Engineering,Bachelor Of Technology Service Line Enterprise Package Application Services Responsibilities A day in the life of an Infoscion As part of the Infosys consulting team, your primary role would be to actively aid the consulting team in different phases of the project including problem definition, effort estimation, diagnosis, solution generation and design and deployment You will explore the alternatives to the recommended solutions based on research that includes literature surveys, information available in public domains, vendor evaluation information, etc. and build POCs You will create requirement specifications from the business needs, defin...

Key Activities Support Team Management: o Lead daily activities for UCCE Central Controllers, Peripheral Gateways, CVP servers, Finesse, CUIC , voice gateways and associated infrastructure o Coordinate with L1/NOC teams to validate SLAs, escalations, and shift handovers Incident & Problem Resolution: o Address all incidents; perform root-cause analysis and implement long-term fixes o Proactively Monitor and conduct healthy check on Contact center & Collaboration systems, respond to alerts and events generated from Monitoring tool in co-ordination with Network Operation Center (NOC) team and ensure availability of System to business and Customers. o Engage and managed third-party vendors supp...

CBR-155K cisco UCCX - there are two cisco contact centers UCCE and UCCX. we want UCCX SBC experience, preferred Audiocodes. but other SBC is also fine like Cisco CUBE, Oracle, Ribbon, anynode, etc *voip to ms teams migration , MS TEAMS migration & admin, *SBC , cisco contact center,SME , Migration Architect any platform to teams migration, cisco avaya mitel- platforms , session border controller Do Assumes responsibilities as the main client contact leading engagement w/ 10-20% support from Consulting & Client Partners. Develops, assesses, and validates a clients business strategy, including industry and competitive positioning and strategic direction Develops solutions and services to suit ...

Troubleshooting VOIP Network issues. in-Depth Knowledge of IP Protocols.SIP,MGCP,H.323 etc. Troubleshooting skills in UC devices like CUCM, UCCX,CUC. Should be having knowledge of Third-party recording application and servers. Excellent troubleshooting skills on Cisco Unified Call manager and IP Phones. Good Knowledge of PRIs, Cisco Voice Gateways, IP Telephony. Familiarity with WAN and LAN systems. Experience with E1, FXS SRST and SCCP. Hands on experience on Network and Cisco Voice devices. Work experience on IP Phone , Gateway and CUCM configuration.