115 Cucm Jobs

We are looking to add an experienced Clinical Writer to our team. The person in this position must be able to independently contribute to the development of initial and update(s) of CER’s that support the applicable regulatory submission requirements for the medical device products. An experienced Clinical Analyst professional has relevant medical/life-science qualification and knowledge/direct clinical experience in the use of the device or device type in a clinical setting. The expected experience is 7 - 8 years with a minimum of 4-5 years of CER writing experience is essential. A minimum of 4-5 years of medical writing/reviewing experience is needed. The experience is expected to be current or recent (preferably within the past two years), to provide confidence in their experience considering the rapid nature of updates/changes in the regulatory landscape, the device, its functionalities and the therapy area. Preferred EducationMasters’ degree in a life science or biomedical engineering discipline preferred, or equivalent regulatory/writing experience Preferred Experience: 1. The expected experience is 7 – 8 years with minimum 4-5 years of CER writing and reviewing experience as per EU MDR (European Union Medical Device Regulation (EU) 2017/745). Significant experience writing scientific, medical/clinical, and technical content. Also, a plus would be experience with writing CERs that conform to MEDDEV 2.7/1. 2. Knowledge in the therapeutic area – specifically in the field of diagnostic radiology, interventional radiology and radiation oncology 3. Familiarity with various country specific standards and regulations for medical devices to be able to assess and provide device appropriate clinical evaluation data for registrations.

We are looking to add an experienced Clinical Writer to our team. The person in this position must be able to independently contribute to the development of initial and update(s) of CER’s that support the applicable regulatory submission requirements for the medical device products. An experienced Clinical Analyst professional has relevant medical/life-science qualification and knowledge/direct clinical experience in the use of the device or device type in a clinical setting. The expected experience is 7 - 8 years with a minimum of 3 – 4 years of CER writing experience is essential. A minimum of 3 – 4 years of medical writing/reviewing experience is needed. The experience is expected to be current or recent (preferably within the past two years), to provide confidence in their experience considering the rapid nature of updates/changes in the regulatory landscape, the device, its functionalities and the therapy area. Preferred EducationMasters’ degree in a life science or biomedical engineering discipline preferred, or equivalent regulatory/writing experience Preferred Experience: 1. The expected experience is 7 – 8 years with minimum 3 – 4 years of CER writing and reviewing experience as per EU MDR (European Union Medical Device Regulation (EU) 2017/745). Significant experience writing scientific, medical/clinical, and technical content. Also, a plus would be experience with writing CERs that conform to MEDDEV 2.7/1. 2. Knowledge in the therapeutic area – specifically in the field of diagnostic radiology, interventional radiology and radiation oncology 3. Familiarity with various country specific standards and regulations for medical devices to be able to assess and provide device appropriate clinical evaluation data for registrations.

Job Summary We are seeking a Process Specialist-Ops with 7 to 9 years of experience to join our team. The ideal candidate will have expertise in SAP Accounts Payable JDE E1 Accounts Payable and a strong background in Procure to Pay and Record to Report processes. This hybrid role requires a proactive individual who can optimize financial operations and contribute to our companys success. Responsibilities Manage and optimize the accounts payable processes using SAP and JDE E1 systems to ensure timely and accurate payments. Collaborate with procurement teams to streamline Procure to Pay processes enhancing efficiency and reducing costs. Analyze financial data and reports to support Record to Report activities ensuring compliance with accounting standards. Develop and implement process improvements to enhance the accuracy and efficiency of accounts payable operations. Coordinate with cross-functional teams to resolve discrepancies and ensure smooth financial operations. Monitor and maintain vendor relationships ensuring timely resolution of payment issues and queries. Provide training and support to team members on accounts payable processes and systems. Ensure adherence to company policies and procedures in all financial transactions and reporting. Prepare and present financial reports to management highlighting key insights and recommendations. Support internal and external audits by providing necessary documentation and information. Utilize data analytics to identify trends and opportunities for process optimization. Contribute to the development of best practices and standard operating procedures for financial operations. Stay updated with industry trends and regulatory changes to ensure compliance and continuous improvement. Qualifications Demonstrate expertise in SAP Accounts Payable and JDE E1 Accounts Payable systems. Possess strong knowledge of Procure to Pay and Record to Report processes. Exhibit excellent analytical and problem-solving skills. Show proficiency in financial reporting and data analysis. Have strong communication and interpersonal skills. Display ability to work collaboratively in a hybrid work model. Maintain a proactive approach to process improvement and efficiency. Certifications Required Certified Accounts Payable Professional (CAPP) SAP Certified Application Associate

- VOIP/CUCM/COLLAB:- Cisco Call Manager Cisco Unified Unity Connection Cisco Call Manager Express Cisco Unified Contact Centre Express Cisco IP Phones and Unified Clients Cisco Voice Gateways, Gatekeepers, Cisco IM and Presence, Jabber, CUPS, XMPP , Federation. Signaling Protocols MGCP, H323, Skinny, SIP Cisco Video Conferencing Technology (TMS, VCS Control/ Expressway servers, SX, MX, Room Kit, Cisco WebEx Room series etc.) Cisco Attendant console applications (CUEAC, CUBAC, CUDAC)

Skill required: Global V&A - Procurement Operations Designation: PPSM Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Responsible for managing various projects, planning, execution, and Post Merger Integration for Accentures acquired companies, this includes systems configuration, request to pay activities, policies, and processes. In this capacity, the individual will coordinate the evaluation of a target companys suppliers portfolio, collaborating with clients and offshore payables support teams to ensure all service objectives are met within required timeframes and in accordance with the internal compliance and policies.In this role, the individual will assure the integration and setup of the acquired companys suppliers to secure ongoing payments after cutover date. They will also ensure the new Accenture personnel understand and comply with Accenture Procurements Policies, Processes and Procedures and the usage of standards approved channels and tools by providing required training and pre/post integration support. What are we looking for Fluent in EnglishMinimum 3 years of experience in P2P, Finance, CMR or SAP/AribaMinimum 2 years of experience in Project Management Roles and Responsibilities: Role :Project ManagementFlexible scheduleAttention to detail.Process improvement. Strong written and verbal communication skillsWell organized.CollaborativeGood to have:Presentation Skills3rd language Qualification Any Graduation

Job Area: Engineering Group, Engineering Group > Software Engineering General Summary: As a leading technology innovator, Qualcomm pushes the boundaries of what's possible to enable next-generation experiences and drives digital transformation to help create a smarter, connected future for all. As a Qualcomm Software Engineer, you will design, develop, create, modify, and validate embedded and cloud edge software, applications, and/or specialized utility programs that launch cutting-edge, world class products that meet and exceed customer needs. Qualcomm Software Engineers collaborate with systems, hardware, architecture, test engineers, and other teams to design system-level software solutions and obtain information on performance requirements and interfaces. Minimum Qualifications: Bachelor's degree in Engineering, Information Systems, Computer Science, or related field and 8+ years of Software Engineering or related work experience. OR Master's degree in Engineering, Information Systems, Computer Science, or related field and 7+ years of Software Engineering or related work experience. OR PhD in Engineering, Information Systems, Computer Science, or related field and 6+ years of Software Engineering or related work experience. 4+ years of work experience with Programming Language such as C, C++, Java, Python, etc. Additional Preferred requirements: 15+ or more overall years of relevant experience in software design, including debugging, performance analysis. Working knowledge of operating systems and hypervisors like Linux, QNX and other RTOSs System SW development experience including kernels, device drivers and BSP. Understanding of OS internals, storage, peripherals, and interfaces e.g., UFS/EMMC, PCIe, SPI/UART/I2C, USB, Ethernet etc. Understanding of secure and safe automotive SW architecture design and development involving safety subsystems and monitors, System level boot, power, performance, and latency optimizations. Exposure to automotive SW development processes and standards (e.g., ASPCE, ISO26262 and ISO21434). Principal Duties and Responsibilities: The idle candidate might have demonstrated ability to work with engineers/partners/customers across different geographies and contribute to large-scale SoC SW product development and customer support. Hands-on technical lead/engineer who is not hesitant to dig into the details where needed to get first-hand knowledge of the issues and play an active role in steering team success. Work with management team on roadmap and strategy planning Working with Automotive T1/OEMs and commercialization of Automotive HW/SW platforms is a plus. Leverages advanced Software knowledge and experience to design, develop, create, modify, and validate embedded and cloud edge software, applications, and/or specialized utility programs. Design, develop, code, test software modules Gather customer requirements, distill requirements to software architecture, create software architecture documents. Analyzes user needs, software requirements, and time and cost constraints to design and customize software for optimal operational efficiency. Designs and implements software modules for large-scale products and systems. Participates in and leads design, coding, unit testing, debugging, and integration efforts to ensure projects are completed to specifications and schedules. Performs complex code reviews and regression tests as well as triages and fixes issues to ensure the quality of code. Collaborates with individuals outside the software function (e.g., Hardware, Systems, and Test engineers) to ensure solutions work with other components of a specific project. Writes detailed technical documentation for complex Software projects.

About The Role Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations ? Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness ? Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipro’s standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation ? Deliver NoPerformance ParameterMeasure1Operations of the towerSLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management2New projectsTimely delivery Avoid unauthorised changes No formal escalations ? Mandatory Skills: Unified Communication. Experience5-8 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Experience in designing; implementation; optimization; and maintenance of our voice communication systems. The ideal candidate will have extensive experience in VoIP; PBX systems; SIP trunking; and unified communications platforms; along with a deep understanding of both on-premise and cloud-based voice solutions. Experience in voice communications; with a focus on VoIP; PBX; SIP; and Unified Communications technologies. Hands-on experience with industry-leading voice platforms; such as Cisco Unified Communications Manager (CUCM); Avaya; Microsoft Teams; and cloud-based UC solutions. Expertise in troubleshooting voice call routing issues; call quality problems; SIP trunking; and integration with other systems. Strong experience with voice network architecture; including call flows; numbering plans; and voice routing. Solid understanding of network fundamentals (TCP/IP; DNS; DHCP; VLANs) and how they relate to voice and multimedia communications Lead the design; implementation; and management of voice communication systems; including VoIP (Voice over IP); PBX; SIP trunking; and Unified Communications (UC) platforms. Primary skills Experience in designing; implementation; optimization; and maintenance of our voice communication systems. Lead the design; implementation; and management of voice communication systems; including VoIP (Voice over IP); PBX; SIP trunking; and Unified Communications (UC) platforms. Hands-on experience with industry-leading voice platforms; such as Cisco Unified Communications Manager (CUCM); Avaya; Microsoft Teams; and cloud-based UC solutions. Secondary skills Proven ability to manage and support mission-critical voice systems and services with a focus on reliability and performance. Collaborate with cross-functional teams to design and implement solutions that integrate voice systems with other business-critical applications and services.

- RoleSpecificResponsibilities: Worksextensivelywithcustomersalongwithappropriateinternalandexternalresources(e.g. Ciscoaccountteams,partners) onthe strategy/deployment/optimization ofCiscoservicesand solutions Takesleadershiproleinexecutionofdeliveryprojects Improvessolutionsandmethodsdevelopedinthefieldforusetothewiderpractice(knowledge sharing) Creates,reviewsandapproves project deliverablese.g. Designrecommendations,HighLevelDesign,LowLevelDesign,Implementation/ChangeManagementPlans Actsasafocalpointforproblemresolutionforassignedcustomerengagements.Assuresproper andquickresolutionofcomplexcustomerproblemsacrossanappropriaterangeoftechnologies. Coordinatew"ithTACtoworkonP1andP2issues. Key Skills required :- UCCE-solidhands-onexperiencerequiredonUCCEcomponentslikeICM,PG,CVP,CTI,Finesse,CUIC UCCX-KnowledgeandexposureinUCCXisaplusbutnotmandate Stronghands-onCCimplementationworkneededwithtroubleshootingcapabilities.

Cisco & SBC JD 8-10+ years of Hands on experience in Cisco Call Manager, CUBE, Voice gateways & Unity Connection, Session Manager Edition Hands on experience with Webex calling and Webex Contact Centre Hands on experience in design & implementation of Voice infrastructure Hands on experience of Session Border Controllers - AudioCodes, Ribbon/PSX, Oracle Hands on experience in design & implementation of SBC’s Expert understanding of SIP Hands-on experience on Cisco C series and B series server along with Esxi 5.x, 6.x, 7.x Have clear understanding on Telecom infrastructure protocols like ISDN and analog signaling. Have clear understanding about UCCX historical & online reporting. Understanding of Microsoft Teams Enterprise Voice Good to have hands on experience with MS Teams Certifications : CCIE MS Teams Ribbon/AudioCodes/ Oracle ACME KEY TECHNOLOGIES : CUCM, Cisco Unity Connection, CUBE Microsoft Teams Enterprise Voice Session Border Controllers AudioCodes, Sonus/Ribbon, Oracle SIP, ISDN SIP Troubleshooting Basic understanding on Network LAN/WAN, routing and Switching. ADDITIONAL SKILLS : Good Communication Skills Provide a single point of contact for the reporting and tracking of network voice Problems Ability to handle multiple stake holders Being responsible and taking accountability of projects assigned Interested candidates can share their CV at namrata.srivastava@hcltech.com

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Unified Communication and Collaboration Operations Good to have skills : NA Minimum 2 year(s) of experience is required Educational Qualification : Any Degree or 3 Year Diploma Key Responsibilities : Maintenance administration of Voice PBX systems services-Responsible for handling day-to-day Voice operations, requirements issuesTechnical Experience :-Basic understanding of voice telephony TDM / IP along with knowledge of voice networking, Signaling standards telecommunication protocols H323, SIP,SCCP, MGCP etc-Hands-on experience on industry standard enterprise PBXs like Cisco call manager-Basic knowledge on PRI and trunk configuration in Telephony system-Basic knowledge in ACD calls routing configurations-Basic troubleshooting of Cisco VoIP gateways and adjuncts -Knowledge of Voicemail Cisco Unity, IVR, Reporting etc-Basic troubleshooting knowledge with respect to the operational issues in PBX-Basic knowledge of Call accounting software Professional Attributes :-Customer focused positive attitude towards work-Good interpersonal and communication skills verbal and written-Ability to work with diverse teams a quick learner-High level of initiative coupled with a good team spirit-Positive work ethic-Basic knowledge in MS Visio, Word and ExcelEducational Qualification:-Any Degree or 3 Year Diploma Qualifications Any Degree or 3 Year Diploma

Designation: Network Engineer Role: Network Administration (LAN, Wi-Fi, WAN Support, IP Telephony Support, Firewalls, Cisco ISE, etc.) Key Responsibilities: Network Administration – LAN and WLAN WAN and Internet Link Monitoring and Co-ordination with ISPs/ Telcos Cisco IP Telephony Administration (Cisco UCM) Network Security Administration (Cisco ASA Firewalls, Cisco ISE, etc.) Operational support for Network and Security related issues – Incidents, Problems, Changes, Service Requests Provide required support to Internal Controls, internal and external audits on Network Services Network Capacity Monitoring, Planning and Upgrades/ Downgrades, as needed LAN and WLAN Security Support to internal initiatives/ projects involving Network (LAN, WAN, Network Security) Support to Disaster Recovery and Business Continuity Planning and Exercises/ Drills Continuous Process Improvement on Network, Network Optimization and Security Initiatives Your profile Education / Qualification Bachelor’s degree in Information Technology/ Computer Science or Engineering degree in any discipline ITIL/ CCNA/ CCNP and related certifications are added advantage Your experience At least 3-5 years of experience in Network Operations, primarily in Offshore Delivery Centres/ Global Capability Centres/ Network Operations Centres/ In-house IT Operations environments in large multinational companies in India/ globally Hands-on experience/ skills in Administration/ Operations/ Configuration of Cisco Routers, Switches, ASA Firewalls, Cisco Wireless LAN Controller, Cisco ISE, Cisco UCM/ IP Telephony, etc Required skills: Strong Knowledge/ Experience in Cisco Network & Security Solutions Routing, Switching, Firewalls, Cisco ISE, Cisco WLC Experience in Network Design, Implementation and Architecture Reviews is a great advantage. Knowledge and experience in related areas like – Proxy, SIEM, Cloud Security, AD, Vulnerability Assessment, etc would be advantage Good understanding of ITIL Processes such as – Incident Management, Problem Management, Change Management, Asset/ Configuration Management, Service Reporting IT & Security Audits and Support Soft skills: Open-minded, collaborative and an effective team player. Ability to work in a multicultural and diverse team. Willing to learn new/ other technologies/ solutions and contribute, as needed Driven for success and aspiring to a culture of service excellence, always putting the customer, our people and our business at the center of everything he/she does. Ability to communicate openly and effectively with many diverse stakeholders, with external vendors and auditors, and with staff. Ability to work proactively and under pressure considering the criticality required to ensure the right quality of service and protection for the business.

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : SAP UI5 Development Good to have skills : SAP FIORI/Gateway architectureMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and resolves issues within various components of critical business systems. Your typical day will involve collaborating with team members to troubleshoot problems, analyzing system performance, and ensuring that applications run smoothly to support business operations effectively. You will engage with different teams to gather insights and feedback, contributing to the continuous improvement of the systems in place. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate knowledge sharing sessions to enhance team capabilities.- Monitor system performance and proactively address potential issues. Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP UI5 Development.- Good To Have Skills: Experience with SAP FIORI/Gateway architecture.- Strong understanding of web technologies such as HTML, CSS, and JavaScript.- Experience with SAP development tools and methodologies.- Familiarity with debugging and performance tuning of applications. Additional Information:- The candidate should have minimum 5 years of experience in SAP UI5 Development.- This position is based at our Hyderabad office.- A 15 years full time education is required. Qualification 15 years full time education

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : SAP FIORI/Gateway architecture Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure that application development aligns with business objectives, overseeing project timelines, and facilitating communication among stakeholders to drive project success. You will also engage in problem-solving activities, providing guidance and support to your team while ensuring that best practices are followed throughout the development process. Your role will be pivotal in ensuring that applications meet user needs and are delivered on time and within budget. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate training and knowledge sharing sessions to enhance team capabilities.- Monitor project progress and implement necessary adjustments to meet deadlines. Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP FIORI/Gateway architecture.- Good To Have Skills: Experience with SAP UI5 and OData services.- Strong understanding of application lifecycle management.- Experience in integrating SAP FIORI applications with backend systems.- Familiarity with agile methodologies and project management tools. Additional Information:- The candidate should have minimum 5 years of experience in SAP FIORI/Gateway architecture.- This position is based at our Pune office.- A 15 years full time education is required. Qualification 15 years full time education

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Unified Communication and Collaboration Operations Good to have skills : NA Minimum 2 year(s) of experience is required Educational Qualification : Any Degree or 3 Year Diploma Must have Skills :Unified Communication and Collaboration ImplementationGood to Have Skills : Unified Communication and Collaboration OperationsJob Requirements :Key Responsibilities : Maintenance administration of Voice PBX systems services-Responsible for handling day-to-day Voice operations, requirements issuesTechnical Experience :-Basic understanding of voice telephony TDM / IP along with knowledge of voice networking, Signaling standards telecommunication protocols H323, SIP,SCCP, MGCP etc-Hands-on experience on industry standard enterprise PBXs like Cisco call manager-Basic knowledge on PRI and trunk configuration in Telephony system-Basic knowledge in ACD calls routing configurations-Basic troubleshooting of Cisco VoIP gateways and adjuncts -Knowledge of Voicemail Cisco Unity, IVR, Reporting etc-Basic troubleshooting knowledge with respect to the operational issues in PBX-Basic knowledge of Call accounting software Professional Attributes :-Customer focused positive attitude towards work-Good interpersonal and communication skills verbal and written-Ability to work with diverse teams a quick learner-High level of initiative coupled with a good team spirit-Positive work ethic-Basic knowledge in MS Visio, Word and ExcelEducational Qualification:-Any Degree or 3 Year Diploma Qualifications Any Degree or 3 Year Diploma

Manage and configure Oracle SBC (Session Border Controllers) for voice network security. Handle SIP trunking, call routing, and troubleshooting.

Manage Cisco Contact Center solutions, ensuring efficient operation and support for customer service teams. Configure call routing, monitor system performance, and troubleshoot technical issues to enhance customer experience.

The Network Voice role involves working with relevant technologies, ensuring smooth operations, and contributing to business objectives. Responsibilities include analysis, development, implementation, and troubleshooting within the Network Voice domain.

The Network Cisco Voice - UCCE role involves working with relevant technologies, ensuring smooth operations, and contributing to business objectives. Responsibilities include analysis, development, implementation, and troubleshooting within the Network Cisco Voice - UCCE domain.

The Informatica Powercentre E1 role involves working with relevant technologies, ensuring smooth operations, and contributing to business objectives. Responsibilities include analysis, development, implementation, and troubleshooting within the Informatica Powercentre E1 domain.

Senior Collaboration Consultant IMMEDIATE JOINER Job Overview: As a Senior Collaboration Consultant at Konverge Technologies, you will be responsible for delivering high-quality, enterprise-level collaboration solutions that meet our clients business needs. Your role will focus on designing, deploying, and troubleshooting collaboration systems, with an emphasis on WebEx, CUCM, Cisco Telepresence, and other Cisco collaboration technologies. Your experience and expertise in the collaboration space will help shape the success of our clients communication systems. Key Responsibilities: Designing and Implementation/Deployment: Design and implement collaboration solutions for enterprise clients, including WebEx Calling, CUCM (Cisco Unified Communications Manager), and Contact Center solutions. Lead the deployment and integration of Cisco Telepresence, Expressway C&E, and Voice Gateway SIP/MGCP. Work closely with project teams to deliver HLD (High-Level Design), LLD (Low-Level Design), and other documentation for collaboration technologies. Troubleshooting: Provide expert-level troubleshooting for collaboration tools and platforms, ensuring optimal performance and uptime. Act as a key technical resource for resolving complex system issues in collaboration environments. OEM Solution Expertise: Utilize your knowledge of OEM collaboration solutions to deliver top-notch consultation and advice to clients. Customize and fine-tune solutions to meet specific client requirements, ensuring full integration with existing IT infrastructures. Technical Documentation: Produce detailed and accurate technical documentation, including HLD, LLD, handover documentation, and KT (Knowledge Transfer) documents. Provide comprehensive training and knowledge transfer sessions to clients' internal teams. Stakeholder Communication: Collaborate effectively with both internal teams and client stakeholders to understand their needs and offer scalable, reliable solutions. Communicate complex technical information in clear, understandable terms to both technical and non-technical stakeholders. Key Skills and Qualifications: Technical Skills: Strong expertise in WebEx Calling , CUCM , Cisco Telepresence , Expressway C&E , and Voice Gateway SIP/MGCP . Extensive experience in designing and deploying collaboration solutions, with a deep understanding of Cisco technologies. Experience with OEM collaboration solutions and the ability to customize solutions as needed. Proficient in troubleshooting complex issues in collaboration systems. Technical Documentation: Ability to create HLD , LLD , and handover documents. Soft Skills: Strong communication skills , with the ability to deliver clear and concise explanations in English and Hindi . Excellent teamwork and collaboration abilities in a client-facing role. Ability to deliver technical knowledge transfer (KT) to clients and internal teams. Experience: Minimum of 5+ years of experience in collaboration technologies, with a focus on Cisco solutions . Desired Qualifications: Relevant Cisco certifications (e.g., CCNP Collaboration, CCIE Collaboration, etc.) Knowledge of integration with third-party collaboration tools. Experience working in a consulting role is a plus.

The Testing Concepts, Process and Methodology E1 role involves working with relevant technologies, ensuring smooth operations, and contributing to business objectives. Responsibilities include analysis, development, implementation, and troubleshooting within the Testing Concepts, Process and Methodology E1 domain.

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : SAP UI5 Development Good to have skills : SAP FIORI/Gateway architectureMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure that application development aligns with business objectives, overseeing project timelines, and facilitating communication among stakeholders to drive project success. You will also engage in problem-solving activities, providing guidance and support to your team while ensuring that best practices are followed throughout the development process. Your role will be pivotal in shaping the direction of application projects and ensuring that they meet the needs of the organization and its users. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Mentor junior professionals to enhance their skills and knowledge.- Facilitate workshops and meetings to gather requirements and feedback from stakeholders. Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP UI5 Development.- Good To Have Skills: Experience with SAP FIORI/Gateway architecture.- Strong understanding of web technologies such as HTML5, CSS3, and JavaScript.- Experience with SAP development tools and methodologies.- Familiarity with agile development practices and project management tools. Additional Information:- The candidate should have minimum 5 years of experience in SAP UI5 Development.- This position is based in Mumbai.- A 15 years full time education is required. Qualification 15 years full time education

• 3+ years of hands-on experience on Unified Communications and Collaboration products portfolio. • Understanding of CUCM & Cisco unity connection versions 10.x, 11.x, 12.x, 14.x, Voice Gateways, Cisco CUBES, Licensing • Understanding of cloud based voice solutions (Cisco UCaaS, RingCentral, XO Voice, Broadsoft etc) • Understanding of Session Border Controllers - AudioCodes, Sonus/Ribbon, Oracle • Understanding of Cisco Video end points and expressways • Understanding of Cisco Webex suite (calling, contact center, control hub etc) • Understanding of broadcast paging (Singlewire) • Understanding of Microsoft Teams Enterprise Voice • Good understanding of VoIP protocols MGCP, H.323, SIP, ISDN • Basic understanding of Cisco C series and B series server management • Good communication skills, Open for 24x7 availability • Expert level experience in handling Cisco IP telephony Network Infrastructure. • Independently resolve tickets within SLA • Adheres to standard operating procedures / work instructions • Update the knowledge base • Technically upgrade across versions of environment when required • Understanding of ITIL framework Certifications: • CCNA (Mandatory) • CCNP Collaboration (Preferred) KEY TECHNOLOGIES: • CUCM & Unity connection 12.x and 11.x • Webex Cloud • SIP Trunks, MGCP and H.323 gateways. • Understanding of voice provisioning tools (Kurmi, VOSS etc) • Basic troubleshooting knowledge on Avaya Aura products • Basic MACD knowledge of Cisco UCCX • Basic MACD knowledge of MS TEAMS EV

The Digital :Python, Digital :Scala, SAP Incentive and Commission Management (ICM), PL/SQL role involves working with relevant technologies, ensuring smooth operations, and contributing to business objectives. Responsibilities include analysis, development, implementation, and troubleshooting within the Digital :Python, Digital :Scala, SAP Incentive and Commission Management (ICM), PL/SQL domain.