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US/ HR Helpdesk Professionals Deloitte

0.0 - 5.0 years

1 - 6 Lacs

Hyderabad

Work from Office

Role & responsibilities Respond to customer HR inquiries through multiple channels - Phone, chat and web tickets.(calls, webforms, emails, chats and voicemails). Develop an understanding of US Human Capital Management (HCM) nuances, including payroll, benefits, talent, policies etc. Gain hands-on experience with applications like Workday, Oracle, SAP, and UKG. Developing a higher level of accuracy and speed in task completion, demonstrating the ability to efficiently process transactions, showing proficiency in client service Communicate (verbal and written) with customers from different countries and cultures. Utilize the client knowledge base to find answers and solutions independently Own...

Posted 4 months ago

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