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7.0 - 12.0 years

5 - 9 Lacs

Udupi

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Join Tata AIA Life Insurance, a leading and fastest-growing life insurance provider in India, established in 2001 as a joint venture between Tata Sons Pvt. Ltd. and AIA Group Ltd. Our company embodies a legacy of trust, integrity, and excellence, combining Tatas esteemed leadership with AIAs extensive pan-Asian expertise. At Tata AIA, our vision is to be the pre-eminent protection provider enabling dreams and inspiring healthier, happier lives. We foster a culture of innovation, inclusivity, and continuous learning, offering dynamic career growth opportunities and a supportive work environment. Recognized as a "Great Place to Work" and recipient of the Kincentric Best Employer Award, we are committed to employee satisfaction and holistic well-being. Our core value, "People - Our Core, " emphasizes our dedication to inspiring our employees to be and deliver their very best. Our aim is to attract, hire and develop highly capable leaders who are just, fair, ethical, and accountable for their actions. We strive to provide our employees with the right training, technology, equipment, resources, and guidance to perform their job effectively. Our promise to you is to provide for a diverse, equitable, and inclusive work environment, where each employee is valued as an individual and treated with respect, care, and compassion. Fuel your future with us, find your wings, and S. O. A. R. - Shape opportunities, Optimize your potential, Accomplish meaningful work, and Reap holistic growth. A. Position Overview Position Title Territory Sales Manager Department HDFC Bank -Branch Banking Level/ Band 306- Assistant Managers Role Summary: Du a l r e s p o n s ib i lity o f direct s o urcing a s w ell a s t e a m m a n ag e m en t . - Interact with Bank s cluster head & bank employees and manage them on daily basis - Branches directly mapped to him/her. - Manage RMs mapped to him to help them achieve sales targets - Ensuring that the persistency & productivity is maintained, Ensures quality of recruits hired in the team, maintains & drives compliance at the zone. B. Organizational Relationships Reports To Circle Manager Supervises CAM s Job Dimensions Geographic Area Covered Zone/s Stakeholders Internal Supervisors, RMs, Ops, Underwriting Stakeholders External Bank - Channel Partner C. Key Result Areas Interact with Bank branch employee, Bank s Cluster Head to help them achieve sales targets & while ensuring that the persistency & productivity is maintained Provide guidance &support to Bank s employee, TATA AIA RMs and all stakeholders in terms of submissions, issuance, pending resolve etc Maintain good relationship with Bank s Cluster Head - interact with him regularly to assess business status. Take help from them to push & motivate them to maintain productivity Ensure that they are meeting their team targets as well as individual sales targets Managing the relationship between internal team and channel partner so as to foster sales for the company and maintain utmost levels of responsiveness to requirements from the Channel Partner Ensure Recruitment is as per plans Assist Branch team to ensure their insurance targets are met by providing sales support, correct training, product updates, sales information. Align partner to ensure both teams are working towards the same goal Monitor the performance of RMs to promote them to the next level Ensure adequate customer service - grievance redressal, claim settlement, renewal etc. Ma int a in & dri v e c o m p li a nce a t t he z o ne Ensure adherence to SOPs & sales processes & instigate disciplinary action against those fond breaching them T o p L i ne G r o w t h/ B u s in e s s E n a bl e m ent A c h i e v e m e n t o f NB P r e m i u m ta r g et, R M A ct i v ati o n a n d P rod u ct m i x B u s ine s s E n a blers Sales a c t i v i t y m a n a g e m e n t, r e n e w al c o llecti o n , a n d h i g h l e v el r elati on sh ip m a pp i n g w i t h b a n k s t a f f ( v e r y i m por ta n t) Ri s k O w n- u p t h e r i s k o f t h e f u n cti o n b y d e v el op i n g a r i s k a w a r e c u l t u r e t h ro u g h p a r tici p ati o n in m e a s u r e m e n t, a n a l ys is a n d m i ti g a ti o n o f r i s k s a s s o ciat e d w i t h t h e r es p e c ti v e f u n cti o n . T h is i n cl u d es d e v e l o p m e n t o f r i s k response pro c e ss es, p a r tici p ati o n in

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7.0 - 12.0 years

5 - 9 Lacs

Tiruchirapalli

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Join Tata AIA Life Insurance, a leading and fastest-growing life insurance provider in India, established in 2001 as a joint venture between Tata Sons Pvt. Ltd. and AIA Group Ltd. Our company embodies a legacy of trust, integrity, and excellence, combining Tatas esteemed leadership with AIAs extensive pan-Asian expertise. At Tata AIA, our vision is to be the pre-eminent protection provider enabling dreams and inspiring healthier, happier lives. We foster a culture of innovation, inclusivity, and continuous learning, offering dynamic career growth opportunities and a supportive work environment. Recognized as a "Great Place to Work" and recipient of the Kincentric Best Employer Award, we are committed to employee satisfaction and holistic well-being. Our core value, "People - Our Core, " emphasizes our dedication to inspiring our employees to be and deliver their very best. Our aim is to attract, hire and develop highly capable leaders who are just, fair, ethical, and accountable for their actions. We strive to provide our employees with the right training, technology, equipment, resources, and guidance to perform their job effectively. Our promise to you is to provide for a diverse, equitable, and inclusive work environment, where each employee is valued as an individual and treated with respect, care, and compassion. Fuel your future with us, find your wings, and S. O. A. R. - Shape opportunities, Optimize your potential, Accomplish meaningful work, and Reap holistic growth. A. Position Overview Position Title Territory Sales Manager Department HDFC Bank -Branch Banking Level/ Band 306- Assistant Managers Role Summary: Du a l r e s p o n s ib i lity o f direct s o urcing a s w ell a s t e a m m a n ag e m en t . - Interact with Bank s cluster head & bank employees and manage them on daily basis - Branches directly mapped to him/her. - Manage RMs mapped to him to help them achieve sales targets - Ensuring that the persistency & productivity is maintained, Ensures quality of recruits hired in the team, maintains & drives compliance at the zone. B. Organizational Relationships Reports To Circle Manager Supervises CAM s Job Dimensions Geographic Area Covered Zone/s Stakeholders Internal Supervisors, RMs, Ops, Underwriting Stakeholders External Bank - Channel Partner C. Key Result Areas Interact with Bank branch employee, Bank s Cluster Head to help them achieve sales targets & while ensuring that the persistency & productivity is maintained Provide guidance &support to Bank s employee, TATA AIA RMs and all stakeholders in terms of submissions, issuance, pending resolve etc Maintain good relationship with Bank s Cluster Head - interact with him regularly to assess business status. Take help from them to push & motivate them to maintain productivity Ensure that they are meeting their team targets as well as individual sales targets Managing the relationship between internal team and channel partner so as to foster sales for the company and maintain utmost levels of responsiveness to requirements from the Channel Partner Ensure Recruitment is as per plans Assist Branch team to ensure their insurance targets are met by providing sales support, correct training, product updates, sales information. Align partner to ensure both teams are working towards the same goal Monitor the performance of RMs to promote them to the next level Ensure adequate customer service - grievance redressal, claim settlement, renewal etc. Ma int a in & dri v e c o m p li a nce a t t he z o ne Ensure adherence to SOPs & sales processes & instigate disciplinary action against those fond breaching them T o p L i ne G r o w t h/ B u s in e s s E n a bl e m ent A c h i e v e m e n t o f NB P r e m i u m ta r g et, R M A ct i v ati o n a n d P rod u ct m i x B u s ine s s E n a blers Sales a c t i v i t y m a n a g e m e n t, r e n e w al c o llecti o n , a n d h i g h l e v el r elati on sh ip m a pp i n g w i t h b a n k s t a f f ( v e r y i m por ta n t) Ri s k O w n- u p t h e r i s k o f t h e f u n cti o n b y d e v el op i n g a r i s k a w a r e c u l t u r e t h ro u g h p a r tici p ati o n in m e a s u r e m e n t, a n a l ys is a n d m i ti g a ti o n o f r i s k s a s s o ciat e d w i t h t h e r es p e c ti v e f u n cti o n . T h is i n cl u d es d e v e l o p m e n t o f r i s k response pro c e ss es, p a r tici p ati o n in

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7.0 - 12.0 years

5 - 9 Lacs

Ludhiana

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Join Tata AIA Life Insurance, a leading and fastest-growing life insurance provider in India, established in 2001 as a joint venture between Tata Sons Pvt. Ltd. and AIA Group Ltd. Our company embodies a legacy of trust, integrity, and excellence, combining Tatas esteemed leadership with AIAs extensive pan-Asian expertise. At Tata AIA, our vision is to be the pre-eminent protection provider enabling dreams and inspiring healthier, happier lives. We foster a culture of innovation, inclusivity, and continuous learning, offering dynamic career growth opportunities and a supportive work environment. Recognized as a "Great Place to Work" and recipient of the Kincentric Best Employer Award, we are committed to employee satisfaction and holistic well-being. Our core value, "People - Our Core, " emphasizes our dedication to inspiring our employees to be and deliver their very best. Our aim is to attract, hire and develop highly capable leaders who are just, fair, ethical, and accountable for their actions. We strive to provide our employees with the right training, technology, equipment, resources, and guidance to perform their job effectively. Our promise to you is to provide for a diverse, equitable, and inclusive work environment, where each employee is valued as an individual and treated with respect, care, and compassion. Fuel your future with us, find your wings, and S. O. A. R. - Shape opportunities, Optimize your potential, Accomplish meaningful work, and Reap holistic growth. A. Position Overview Position Title Territory Sales Manager Department HDFC Bank -Branch Banking Level/ Band 306- Assistant Managers Role Summary: Du a l r e s p o n s ib i lity o f direct s o urcing a s w ell a s t e a m m a n ag e m en t . - Interact with Bank s cluster head & bank employees and manage them on daily basis - Branches directly mapped to him/her. - Manage RMs mapped to him to help them achieve sales targets - Ensuring that the persistency & productivity is maintained, Ensures quality of recruits hired in the team, maintains & drives compliance at the zone. B. Organizational Relationships Reports To Circle Manager Supervises CAM s Job Dimensions Geographic Area Covered Zone/s Stakeholders Internal Supervisors, RMs, Ops, Underwriting Stakeholders External Bank - Channel Partner C. Key Result Areas Interact with Bank branch employee, Bank s Cluster Head to help them achieve sales targets & while ensuring that the persistency & productivity is maintained Provide guidance &support to Bank s employee, TATA AIA RMs and all stakeholders in terms of submissions, issuance, pending resolve etc Maintain good relationship with Bank s Cluster Head - interact with him regularly to assess business status. Take help from them to push & motivate them to maintain productivity Ensure that they are meeting their team targets as well as individual sales targets Managing the relationship between internal team and channel partner so as to foster sales for the company and maintain utmost levels of responsiveness to requirements from the Channel Partner Ensure Recruitment is as per plans Assist Branch team to ensure their insurance targets are met by providing sales support, correct training, product updates, sales information. Align partner to ensure both teams are working towards the same goal Monitor the performance of RMs to promote them to the next level Ensure adequate customer service - grievance redressal, claim settlement, renewal etc. Ma int a in & dri v e c o m p li a nce a t t he z o ne Ensure adherence to SOPs & sales processes & instigate disciplinary action against those fond breaching them T o p L i ne G r o w t h/ B u s in e s s E n a bl e m ent A c h i e v e m e n t o f NB P r e m i u m ta r g et, R M A ct i v ati o n a n d P rod u ct m i x B u s ine s s E n a blers Sales a c t i v i t y m a n a g e m e n t, r e n e w al c o llecti o n , a n d h i g h l e v el r elati on sh ip m a pp i n g w i t h b a n k s t a f f ( v e r y i m por ta n t) Ri s k O w n- u p t h e r i s k o f t h e f u n cti o n b y d e v el op i n g a r i s k a w a r e c u l t u r e t h ro u g h p a r tici p ati o n in m e a s u r e m e n t, a n a l ys is a n d m i ti g a ti o n o f r i s k s a s s o ciat e d w i t h t h e r es p e c ti v e f u n cti o n . T h is i n cl u d es d e v e l o p m e n t o f r i s k response pro c e ss es, p a r tici p ati o n in

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7.0 - 12.0 years

5 - 9 Lacs

Rohtak

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Join Tata AIA Life Insurance, a leading and fastest-growing life insurance provider in India, established in 2001 as a joint venture between Tata Sons Pvt. Ltd. and AIA Group Ltd. Our company embodies a legacy of trust, integrity, and excellence, combining Tatas esteemed leadership with AIAs extensive pan-Asian expertise. At Tata AIA, our vision is to be the pre-eminent protection provider enabling dreams and inspiring healthier, happier lives. We foster a culture of innovation, inclusivity, and continuous learning, offering dynamic career growth opportunities and a supportive work environment. Recognized as a "Great Place to Work" and recipient of the Kincentric Best Employer Award, we are committed to employee satisfaction and holistic well-being. Our core value, "People - Our Core, " emphasizes our dedication to inspiring our employees to be and deliver their very best. Our aim is to attract, hire and develop highly capable leaders who are just, fair, ethical, and accountable for their actions. We strive to provide our employees with the right training, technology, equipment, resources, and guidance to perform their job effectively. Our promise to you is to provide for a diverse, equitable, and inclusive work environment, where each employee is valued as an individual and treated with respect, care, and compassion. Fuel your future with us, find your wings, and S. O. A. R. - Shape opportunities, Optimize your potential, Accomplish meaningful work, and Reap holistic growth. A. Position Overview Position Title Territory Sales Manager Department HDFC Bank -Branch Banking Level/ Band 306- Assistant Managers Role Summary: Du a l r e s p o n s ib i lity o f direct s o urcing a s w ell a s t e a m m a n ag e m en t . - Interact with Bank s cluster head & bank employees and manage them on daily basis - Branches directly mapped to him/her. - Manage RMs mapped to him to help them achieve sales targets - Ensuring that the persistency & productivity is maintained, Ensures quality of recruits hired in the team, maintains & drives compliance at the zone. B. Organizational Relationships Reports To Circle Manager Supervises CAM s Job Dimensions Geographic Area Covered Zone/s Stakeholders Internal Supervisors, RMs, Ops, Underwriting Stakeholders External Bank - Channel Partner C. Key Result Areas Interact with Bank branch employee, Bank s Cluster Head to help them achieve sales targets & while ensuring that the persistency & productivity is maintained Provide guidance &support to Bank s employee, TATA AIA RMs and all stakeholders in terms of submissions, issuance, pending resolve etc Maintain good relationship with Bank s Cluster Head - interact with him regularly to assess business status. Take help from them to push & motivate them to maintain productivity Ensure that they are meeting their team targets as well as individual sales targets Managing the relationship between internal team and channel partner so as to foster sales for the company and maintain utmost levels of responsiveness to requirements from the Channel Partner Ensure Recruitment is as per plans Assist Branch team to ensure their insurance targets are met by providing sales support, correct training, product updates, sales information. Align partner to ensure both teams are working towards the same goal Monitor the performance of RMs to promote them to the next level Ensure adequate customer service - grievance redressal, claim settlement, renewal etc. Ma int a in & dri v e c o m p li a nce a t t he z o ne Ensure adherence to SOPs & sales processes & instigate disciplinary action against those fond breaching them T o p L i ne G r o w t h/ B u s in e s s E n a bl e m ent A c h i e v e m e n t o f NB P r e m i u m ta r g et, R M A ct i v ati o n a n d P rod u ct m i x B u s ine s s E n a blers Sales a c t i v i t y m a n a g e m e n t, r e n e w al c o llecti o n , a n d h i g h l e v el r elati on sh ip m a pp i n g w i t h b a n k s t a f f ( v e r y i m por ta n t) Ri s k O w n- u p t h e r i s k o f t h e f u n cti o n b y d e v el op i n g a r i s k a w a r e c u l t u r e t h ro u g h p a r tici p ati o n in m e a s u r e m e n t, a n a l ys is a n d m i ti g a ti o n o f r i s k s a s s o ciat e d w i t h t h e r es p e c ti v e f u n cti o n . T h is i n cl u d es d e v e l o p m e n t o f r i s k response pro c e ss es, p a r tici p ati o n in

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7.0 - 12.0 years

5 - 9 Lacs

Rajkot

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Join Tata AIA Life Insurance, a leading and fastest-growing life insurance provider in India, established in 2001 as a joint venture between Tata Sons Pvt. Ltd. and AIA Group Ltd. Our company embodies a legacy of trust, integrity, and excellence, combining Tatas esteemed leadership with AIAs extensive pan-Asian expertise. At Tata AIA, our vision is to be the pre-eminent protection provider enabling dreams and inspiring healthier, happier lives. We foster a culture of innovation, inclusivity, and continuous learning, offering dynamic career growth opportunities and a supportive work environment. Recognized as a "Great Place to Work" and recipient of the Kincentric Best Employer Award, we are committed to employee satisfaction and holistic well-being. Our core value, "People - Our Core, " emphasizes our dedication to inspiring our employees to be and deliver their very best. Our aim is to attract, hire and develop highly capable leaders who are just, fair, ethical, and accountable for their actions. We strive to provide our employees with the right training, technology, equipment, resources, and guidance to perform their job effectively. Our promise to you is to provide for a diverse, equitable, and inclusive work environment, where each employee is valued as an individual and treated with respect, care, and compassion. Fuel your future with us, find your wings, and S. O. A. R. - Shape opportunities, Optimize your potential, Accomplish meaningful work, and Reap holistic growth. A. Position Overview Position Title Territory Sales Manager Department HDFC Bank -Branch Banking Level/ Band 306- Assistant Managers Role Summary: Du a l r e s p o n s ib i lity o f direct s o urcing a s w ell a s t e a m m a n ag e m en t . - Interact with Bank s cluster head & bank employees and manage them on daily basis - Branches directly mapped to him/her. - Manage RMs mapped to him to help them achieve sales targets - Ensuring that the persistency & productivity is maintained, Ensures quality of recruits hired in the team, maintains & drives compliance at the zone. B. Organizational Relationships Reports To Circle Manager Supervises CAM s Job Dimensions Geographic Area Covered Zone/s Stakeholders Internal Supervisors, RMs, Ops, Underwriting Stakeholders External Bank - Channel Partner C. Key Result Areas Interact with Bank branch employee, Bank s Cluster Head to help them achieve sales targets & while ensuring that the persistency & productivity is maintained Provide guidance &support to Bank s employee, TATA AIA RMs and all stakeholders in terms of submissions, issuance, pending resolve etc Maintain good relationship with Bank s Cluster Head - interact with him regularly to assess business status. Take help from them to push & motivate them to maintain productivity Ensure that they are meeting their team targets as well as individual sales targets Managing the relationship between internal team and channel partner so as to foster sales for the company and maintain utmost levels of responsiveness to requirements from the Channel Partner Ensure Recruitment is as per plans Assist Branch team to ensure their insurance targets are met by providing sales support, correct training, product updates, sales information. Align partner to ensure both teams are working towards the same goal Monitor the performance of RMs to promote them to the next level Ensure adequate customer service - grievance redressal, claim settlement, renewal etc. Ma int a in & dri v e c o m p li a nce a t t he z o ne Ensure adherence to SOPs & sales processes & instigate disciplinary action against those fond breaching them T o p L i ne G r o w t h/ B u s in e s s E n a bl e m ent A c h i e v e m e n t o f NB P r e m i u m ta r g et, R M A ct i v ati o n a n d P rod u ct m i x B u s ine s s E n a blers Sales a c t i v i t y m a n a g e m e n t, r e n e w al c o llecti o n , a n d h i g h l e v el r elati on sh ip m a pp i n g w i t h b a n k s t a f f ( v e r y i m por ta n t) Ri s k O w n- u p t h e r i s k o f t h e f u n cti o n b y d e v el op i n g a r i s k a w a r e c u l t u r e t h ro u g h p a r tici p ati o n in m e a s u r e m e n t, a n a l ys is a n d m i ti g a ti o n o f r i s k s a s s o ciat e d w i t h t h e r es p e c ti v e f u n cti o n . T h is i n cl u d es d e v e l o p m e n t o f r i s k response pro c e ss es, p a r tici p ati o n in

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7.0 - 12.0 years

5 - 9 Lacs

Surat

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Join Tata AIA Life Insurance, a leading and fastest-growing life insurance provider in India, established in 2001 as a joint venture between Tata Sons Pvt. Ltd. and AIA Group Ltd. Our company embodies a legacy of trust, integrity, and excellence, combining Tatas esteemed leadership with AIAs extensive pan-Asian expertise. At Tata AIA, our vision is to be the pre-eminent protection provider enabling dreams and inspiring healthier, happier lives. We foster a culture of innovation, inclusivity, and continuous learning, offering dynamic career growth opportunities and a supportive work environment. Recognized as a "Great Place to Work" and recipient of the Kincentric Best Employer Award, we are committed to employee satisfaction and holistic well-being. Our core value, "People - Our Core, " emphasizes our dedication to inspiring our employees to be and deliver their very best. Our aim is to attract, hire and develop highly capable leaders who are just, fair, ethical, and accountable for their actions. We strive to provide our employees with the right training, technology, equipment, resources, and guidance to perform their job effectively. Our promise to you is to provide for a diverse, equitable, and inclusive work environment, where each employee is valued as an individual and treated with respect, care, and compassion. Fuel your future with us, find your wings, and S. O. A. R. - Shape opportunities, Optimize your potential, Accomplish meaningful work, and Reap holistic growth. A. Position Overview Position Title Territory Sales Manager Department HDFC Bank -Branch Banking Level/ Band 306- Assistant Managers Role Summary: Du a l r e s p o n s ib i lity o f direct s o urcing a s w ell a s t e a m m a n ag e m en t . - Interact with Bank s cluster head & bank employees and manage them on daily basis - Branches directly mapped to him/her. - Manage RMs mapped to him to help them achieve sales targets - Ensuring that the persistency & productivity is maintained, Ensures quality of recruits hired in the team, maintains & drives compliance at the zone. B. Organizational Relationships Reports To Circle Manager Supervises CAM s Job Dimensions Geographic Area Covered Zone/s Stakeholders Internal Supervisors, RMs, Ops, Underwriting Stakeholders External Bank - Channel Partner C. Key Result Areas Interact with Bank branch employee, Bank s Cluster Head to help them achieve sales targets & while ensuring that the persistency & productivity is maintained Provide guidance &support to Bank s employee, TATA AIA RMs and all stakeholders in terms of submissions, issuance, pending resolve etc Maintain good relationship with Bank s Cluster Head - interact with him regularly to assess business status. Take help from them to push & motivate them to maintain productivity Ensure that they are meeting their team targets as well as individual sales targets Managing the relationship between internal team and channel partner so as to foster sales for the company and maintain utmost levels of responsiveness to requirements from the Channel Partner Ensure Recruitment is as per plans Assist Branch team to ensure their insurance targets are met by providing sales support, correct training, product updates, sales information. Align partner to ensure both teams are working towards the same goal Monitor the performance of RMs to promote them to the next level Ensure adequate customer service - grievance redressal, claim settlement, renewal etc. Ma int a in & dri v e c o m p li a nce a t t he z o ne Ensure adherence to SOPs & sales processes & instigate disciplinary action against those fond breaching them T o p L i ne G r o w t h/ B u s in e s s E n a bl e m ent A c h i e v e m e n t o f NB P r e m i u m ta r g et, R M A ct i v ati o n a n d P rod u ct m i x B u s ine s s E n a blers Sales a c t i v i t y m a n a g e m e n t, r e n e w al c o llecti o n , a n d h i g h l e v el r elati on sh ip m a pp i n g w i t h b a n k s t a f f ( v e r y i m por ta n t) Ri s k O w n- u p t h e r i s k o f t h e f u n cti o n b y d e v el op i n g a r i s k a w a r e c u l t u r e t h ro u g h p a r tici p ati o n in m e a s u r e m e n t, a n a l ys is a n d m i ti g a ti o n o f r i s k s a s s o ciat e d w i t h t h e r es p e c ti v e f u n cti o n . T h is i n cl u d es d e v e l o p m e n t o f r i s k response pro c e ss es, p a r tici p ati o n in

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7.0 - 12.0 years

5 - 9 Lacs

Hyderabad

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Join Tata AIA Life Insurance, a leading and fastest-growing life insurance provider in India, established in 2001 as a joint venture between Tata Sons Pvt. Ltd. and AIA Group Ltd. Our company embodies a legacy of trust, integrity, and excellence, combining Tatas esteemed leadership with AIAs extensive pan-Asian expertise. At Tata AIA, our vision is to be the pre-eminent protection provider enabling dreams and inspiring healthier, happier lives. We foster a culture of innovation, inclusivity, and continuous learning, offering dynamic career growth opportunities and a supportive work environment. Recognized as a "Great Place to Work" and recipient of the Kincentric Best Employer Award, we are committed to employee satisfaction and holistic well-being. Our core value, "People - Our Core, " emphasizes our dedication to inspiring our employees to be and deliver their very best. Our aim is to attract, hire and develop highly capable leaders who are just, fair, ethical, and accountable for their actions. We strive to provide our employees with the right training, technology, equipment, resources, and guidance to perform their job effectively. Our promise to you is to provide for a diverse, equitable, and inclusive work environment, where each employee is valued as an individual and treated with respect, care, and compassion. Fuel your future with us, find your wings, and S. O. A. R. - Shape opportunities, Optimize your potential, Accomplish meaningful work, and Reap holistic growth. A. Position Overview Position Title Territory Sales Manager Department HDFC Bank -Branch Banking Level/ Band 306- Assistant Managers Role Summary: Du a l r e s p o n s ib i lity o f direct s o urcing a s w ell a s t e a m m a n ag e m en t . - Interact with Bank s cluster head & bank employees and manage them on daily basis - Branches directly mapped to him/her. - Manage RMs mapped to him to help them achieve sales targets - Ensuring that the persistency & productivity is maintained, Ensures quality of recruits hired in the team, maintains & drives compliance at the zone. B. Organizational Relationships Reports To Circle Manager Supervises CAM s Job Dimensions Geographic Area Covered Zone/s Stakeholders Internal Supervisors, RMs, Ops, Underwriting Stakeholders External Bank - Channel Partner C. Key Result Areas Interact with Bank branch employee, Bank s Cluster Head to help them achieve sales targets & while ensuring that the persistency & productivity is maintained Provide guidance &support to Bank s employee, TATA AIA RMs and all stakeholders in terms of submissions, issuance, pending resolve etc Maintain good relationship with Bank s Cluster Head - interact with him regularly to assess business status. Take help from them to push & motivate them to maintain productivity Ensure that they are meeting their team targets as well as individual sales targets Managing the relationship between internal team and channel partner so as to foster sales for the company and maintain utmost levels of responsiveness to requirements from the Channel Partner Ensure Recruitment is as per plans Assist Branch team to ensure their insurance targets are met by providing sales support, correct training, product updates, sales information. Align partner to ensure both teams are working towards the same goal Monitor the performance of RMs to promote them to the next level Ensure adequate customer service - grievance redressal, claim settlement, renewal etc. Ma int a in & dri v e c o m p li a nce a t t he z o ne Ensure adherence to SOPs & sales processes & instigate disciplinary action against those fond breaching them T o p L i ne G r o w t h/ B u s in e s s E n a bl e m ent A c h i e v e m e n t o f NB P r e m i u m ta r g et, R M A ct i v ati o n a n d P rod u ct m i x B u s ine s s E n a blers Sales a c t i v i t y m a n a g e m e n t, r e n e w al c o llecti o n , a n d h i g h l e v el r elati on sh ip m a pp i n g w i t h b a n k s t a f f ( v e r y i m por ta n t) Ri s k O w n- u p t h e r i s k o f t h e f u n cti o n b y d e v el op i n g a r i s k a w a r e c u l t u r e t h ro u g h p a r tici p ati o n in m e a s u r e m e n t, a n a l ys is a n d m i ti g a ti o n o f r i s k s a s s o ciat e d w i t h t h e r es p e c ti v e f u n cti o n . T h is i n cl u d es d e v e l o p m e n t o f r i s k response pro c e ss es, p a r tici p ati o n in

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7.0 - 12.0 years

5 - 9 Lacs

Bhavnagar

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Join Tata AIA Life Insurance, a leading and fastest-growing life insurance provider in India, established in 2001 as a joint venture between Tata Sons Pvt. Ltd. and AIA Group Ltd. Our company embodies a legacy of trust, integrity, and excellence, combining Tatas esteemed leadership with AIAs extensive pan-Asian expertise. At Tata AIA, our vision is to be the pre-eminent protection provider enabling dreams and inspiring healthier, happier lives. We foster a culture of innovation, inclusivity, and continuous learning, offering dynamic career growth opportunities and a supportive work environment. Recognized as a "Great Place to Work" and recipient of the Kincentric Best Employer Award, we are committed to employee satisfaction and holistic well-being. Our core value, "People - Our Core, " emphasizes our dedication to inspiring our employees to be and deliver their very best. Our aim is to attract, hire and develop highly capable leaders who are just, fair, ethical, and accountable for their actions. We strive to provide our employees with the right training, technology, equipment, resources, and guidance to perform their job effectively. Our promise to you is to provide for a diverse, equitable, and inclusive work environment, where each employee is valued as an individual and treated with respect, care, and compassion. Fuel your future with us, find your wings, and S. O. A. R. - Shape opportunities, Optimize your potential, Accomplish meaningful work, and Reap holistic growth. A. Position Overview Position Title Territory Sales Manager Department HDFC Bank -Branch Banking Level/ Band 306- Assistant Managers Role Summary: Du a l r e s p o n s ib i lity o f direct s o urcing a s w ell a s t e a m m a n ag e m en t . - Interact with Bank s cluster head & bank employees and manage them on daily basis - Branches directly mapped to him/her. - Manage RMs mapped to him to help them achieve sales targets - Ensuring that the persistency & productivity is maintained, Ensures quality of recruits hired in the team, maintains & drives compliance at the zone. B. Organizational Relationships Reports To Circle Manager Supervises CAM s Job Dimensions Geographic Area Covered Zone/s Stakeholders Internal Supervisors, RMs, Ops, Underwriting Stakeholders External Bank - Channel Partner C. Key Result Areas Interact with Bank branch employee, Bank s Cluster Head to help them achieve sales targets & while ensuring that the persistency & productivity is maintained Provide guidance &support to Bank s employee, TATA AIA RMs and all stakeholders in terms of submissions, issuance, pending resolve etc Maintain good relationship with Bank s Cluster Head - interact with him regularly to assess business status. Take help from them to push & motivate them to maintain productivity Ensure that they are meeting their team targets as well as individual sales targets Managing the relationship between internal team and channel partner so as to foster sales for the company and maintain utmost levels of responsiveness to requirements from the Channel Partner Ensure Recruitment is as per plans Assist Branch team to ensure their insurance targets are met by providing sales support, correct training, product updates, sales information. Align partner to ensure both teams are working towards the same goal Monitor the performance of RMs to promote them to the next level Ensure adequate customer service - grievance redressal, claim settlement, renewal etc. Ma int a in & dri v e c o m p li a nce a t t he z o ne Ensure adherence to SOPs & sales processes & instigate disciplinary action against those fond breaching them T o p L i ne G r o w t h/ B u s in e s s E n a bl e m ent A c h i e v e m e n t o f NB P r e m i u m ta r g et, R M A ct i v ati o n a n d P rod u ct m i x B u s ine s s E n a blers Sales a c t i v i t y m a n a g e m e n t, r e n e w al c o llecti o n , a n d h i g h l e v el r elati on sh ip m a pp i n g w i t h b a n k s t a f f ( v e r y i m por ta n t) Ri s k O w n- u p t h e r i s k o f t h e f u n cti o n b y d e v el op i n g a r i s k a w a r e c u l t u r e t h ro u g h p a r tici p ati o n in m e a s u r e m e n t, a n a l ys is a n d m i ti g a ti o n o f r i s k s a s s o ciat e d w i t h t h e r es p e c ti v e f u n cti o n . T h is i n cl u d es d e v e l o p m e n t o f r i s k response pro c e ss es, p a r tici p ati o n in

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7.0 - 12.0 years

5 - 9 Lacs

Coimbatore

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Join Tata AIA Life Insurance, a leading and fastest-growing life insurance provider in India, established in 2001 as a joint venture between Tata Sons Pvt. Ltd. and AIA Group Ltd. Our company embodies a legacy of trust, integrity, and excellence, combining Tatas esteemed leadership with AIAs extensive pan-Asian expertise. At Tata AIA, our vision is to be the pre-eminent protection provider enabling dreams and inspiring healthier, happier lives. We foster a culture of innovation, inclusivity, and continuous learning, offering dynamic career growth opportunities and a supportive work environment. Recognized as a "Great Place to Work" and recipient of the Kincentric Best Employer Award, we are committed to employee satisfaction and holistic well-being. Our core value, "People - Our Core, " emphasizes our dedication to inspiring our employees to be and deliver their very best. Our aim is to attract, hire and develop highly capable leaders who are just, fair, ethical, and accountable for their actions. We strive to provide our employees with the right training, technology, equipment, resources, and guidance to perform their job effectively. Our promise to you is to provide for a diverse, equitable, and inclusive work environment, where each employee is valued as an individual and treated with respect, care, and compassion. Fuel your future with us, find your wings, and S. O. A. R. - Shape opportunities, Optimize your potential, Accomplish meaningful work, and Reap holistic growth. A. Position Overview Position Title Territory Sales Manager Department HDFC Bank -Branch Banking Level/ Band 306- Assistant Managers Role Summary: Du a l r e s p o n s ib i lity o f direct s o urcing a s w ell a s t e a m m a n ag e m en t . - Interact with Bank s cluster head & bank employees and manage them on daily basis - Branches directly mapped to him/her. - Manage RMs mapped to him to help them achieve sales targets - Ensuring that the persistency & productivity is maintained, Ensures quality of recruits hired in the team, maintains & drives compliance at the zone. B. Organizational Relationships Reports To Circle Manager Supervises CAM s Job Dimensions Geographic Area Covered Zone/s Stakeholders Internal Supervisors, RMs, Ops, Underwriting Stakeholders External Bank - Channel Partner C. Key Result Areas Interact with Bank branch employee, Bank s Cluster Head to help them achieve sales targets & while ensuring that the persistency & productivity is maintained Provide guidance &support to Bank s employee, TATA AIA RMs and all stakeholders in terms of submissions, issuance, pending resolve etc Maintain good relationship with Bank s Cluster Head - interact with him regularly to assess business status. Take help from them to push & motivate them to maintain productivity Ensure that they are meeting their team targets as well as individual sales targets Managing the relationship between internal team and channel partner so as to foster sales for the company and maintain utmost levels of responsiveness to requirements from the Channel Partner Ensure Recruitment is as per plans Assist Branch team to ensure their insurance targets are met by providing sales support, correct training, product updates, sales information. Align partner to ensure both teams are working towards the same goal Monitor the performance of RMs to promote them to the next level Ensure adequate customer service - grievance redressal, claim settlement, renewal etc. Ma int a in & dri v e c o m p li a nce a t t he z o ne Ensure adherence to SOPs & sales processes & instigate disciplinary action against those fond breaching them T o p L i ne G r o w t h/ B u s in e s s E n a bl e m ent A c h i e v e m e n t o f NB P r e m i u m ta r g et, R M A ct i v ati o n a n d P rod u ct m i x B u s ine s s E n a blers Sales a c t i v i t y m a n a g e m e n t, r e n e w al c o llecti o n , a n d h i g h l e v el r elati on sh ip m a pp i n g w i t h b a n k s t a f f ( v e r y i m por ta n t) Ri s k O w n- u p t h e r i s k o f t h e f u n cti o n b y d e v el op i n g a r i s k a w a r e c u l t u r e t h ro u g h p a r tici p ati o n in m e a s u r e m e n t, a n a l ys is a n d m i ti g a ti o n o f r i s k s a s s o ciat e d w i t h t h e r es p e c ti v e f u n cti o n . T h is i n cl u d es d e v e l o p m e n t o f r i s k response pro c e ss es, p a r tici p ati o n in

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5.0 - 9.0 years

9 - 13 Lacs

Chennai

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Seeking senior developers with very strong Salesforce Service Cloud and APEX coding skills to maintain and support the UPS CRM application handling customer claims- Prefer developers with experience in very large enterprise organizations who have worked on applications having a large user base- Must be willing to rotate with 4 other developers for on call duties every 5th week- Primary Skills: Salesforce Service Cloud application is used by UPS Customer Service worldwide teams for Phone, Web, Email, Messaging and Chat channels Strong knowledge and experience with Salesforce Service Cloud, CRM Analytics & Service Business Processes (Email to Case, Web to Case, Digital Engagement (Chat, Messaging), Phone to Case, CTI Vendors, Omnichannel, Knowledge, Case Routing, Queues, Public Groups, and User Group Assignments) Strong Experience with building the integrations between Salesforce and Cloud/On-Prem external applications using REST, SOAP APIs, Oath and Single Sign-On Analytical skills and strong experience debuging and resolve issues/defects Experience with Salesforce Governor limits Knowledge of the Best Practices used for development and implementation of the Salesforce applications, ability to lead the development of the end-to-end Salesforce solutions using OOB, Configuration and Customization - Lightning components, APEX Class, Triggers, Visualforce pages, Formulas Working experience with automation of the business processes using Salesforce automation tools: Lightning flows, Workflows, Assignment Rules, and Alerts Experience with data updates / data migration using Data Loader and other Salesforce tools Partisipate in discussions and negotiations with business representatives about requested functionality Participate in the code reviews and ensure the code achieves appropriate test coverage Ability to author technical solution approach and design documentation Working experience of the DevOps processes: migrate changes from development to QA to production environment using Flosum Salesforce Certification: Admin, Platform Developer 1 Secondary Skills: Knowledge of the Scaled Agile Methodology including program increments, PI Planning, Scrum of Scrums, and other Scaled Agile ceremonies- Participate in daily scrum meetings, analyze, and assign user stories to agile development team Some Project Management Skills Strong understanding of the Microsoft productivity suite (Excel, Word, Power Point) English written and verbal communication skills Self-Motivated learner Self-Motivated learner

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5.0 - 9.0 years

9 - 13 Lacs

Chennai

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Seeking senior developers with very strong Salesforce Service Cloud and APEX coding skills to maintain and support the UPS CRM application handling customer claims- Prefer developers with experience in very large enterprise organizations who have worked on applications having a large user base- Must be willing to rotate with 4 other developers for on call duties every 5th week- Primary Skills Salesforce Service Cloud application is used by UPS Customer Service worldwide teams for Phone, Web, Email, Messaging and Chat channels Strong knowledge and experience with Salesforce Service Cloud, CRM Analytics & Service Business Processes (Email to Case, Web to Case, Digital Engagement (Chat, Messaging), Phone to Case, CTI Vendors, Omnichannel, Knowledge, Case Routing, Queues, Public Groups, and User Group Assignments) Strong Experience with building the integrations between Salesforce and Cloud/On-Prem external applications using REST, SOAP APIs, Oath and Single Sign-On Analytical skills and strong experience debuging and resolve issues/defects Experience with Salesforce Governor limits Knowledge of the Best Practices used for development and implementation of the Salesforce applications, ability to lead the development of the end-to-end Salesforce solutions using OOB, Configuration and Customization - Lightning components, APEX Class, Triggers, Visualforce pages, Formulas Working experience with automation of the business processes using Salesforce automation tools: Lightning flows, Workflows, Assignment Rules, and Alerts Experience with data updates / data migration using Data Loader and other Salesforce tools Partisipate in discussions and negotiations with business representatives about requested functionality Participate in the code reviews and ensure the code achieves appropriate test coverage Ability to author technical solution approach and design documentation Working experience of the DevOps processes: migrate changes from development to QA to production environment using Flosum Salesforce Certification: Admin, Platform Developer 1 Secondary Skills Knowledge of the Scaled Agile Methodology including program increments, PI Planning, Scrum of Scrums, and other Scaled Agile ceremonies- Participate in daily scrum meetings, analyze, and assign user stories to agile development team Some Project Management Skills Strong understanding of the Microsoft productivity suite (Excel, Word, Power Point) English written and verbal communication skills Self-Motivated learner

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8.0 - 13.0 years

25 - 30 Lacs

Pune

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So, what s the role all about We are seeking an experienced technicial Product Manager to join the core Platform team at NICE CXone. The Product Manager is responsible for the planning and execution of the current and future roadmap for core voice media handling in CXone ACD. Your ability to be a master in this role will build on your knowledge of CTI, SIP, Session Border Controllers, integration of text to speech and speech recognition solutions, RTP, SRTP, SIPRec, and streaming RTP over HTTPS overlayed with experience in scalable, highly reliable, and highly available cloud solutions. This position includes: Ideation, Analysis, Planning, Development, Launch and Adaptation. The position will required a close, collaborative relationship with engineering, sales, operations, marketing and support to ensure sales, performance, reliability, customer satisfaction goals are met while aligning with the company s overall strategy and goals. How will you make an impact Product Strategy: Develop and implement product strategies that align with the companys vision and market demands and drive tactical delivery of short-term items. Market Analysis: Conduct thorough market research and competitive analysis to identify opportunities and threats. Product Development: Collaborate with cross-functional teams, including engineering, User Experience, and marketing to drive product development from ideation to launch. Expect to work directly with Developers in the USA and India. Customer Focus: Gather and prioritize customer feedback to ensure product features meet customer needs and enhance user experience. You will be expected to work directly with account management teams to help answer questions and direct concerns to relevant teams. Roadmap Management: Create and maintain a detailed product roadmap, ensuring timely delivery of product milestones. This includes creating JIRA artifacts, tracking, these and escalating any potential issues as they arrive with recommendations on resolution. Performance Metrics: Define and track key performance indicators (KPIs) to measure product success and inform decision-making. Stakeholder Management: Effectively communicate product vision, strategy, and progress on short and long term requirements to internal and external stakeholders. Have you got what it takes 7+ years as a Product Manager working in a SaaS environment following Agile software delivery and SDLC processes are required. Current or previous experience working with telephony infrastructure like SIP, CTI, Session Border Controllers Current or previous work experience with cloud-based solutions that demand high scalability and high reliability Experience and/or knowledges of the CCAAS space, either as a development, integrator, vendor, or even user Demonstrated ability to be a self-starter, work independently with a heightened sense of urgency and make data-driven decisions. Demonstrate how your skills can utilize and be amplied by AI tools and technology Demonstrated ability to understand and translate non-technical feature descriptions into structured use cases, requirements, and specifications for technical audiences. Ability to personally interact with customers, prospects, sales, executive management, and technical engineering resources, adjusting communications to the situation and successfully understanding and communicating product capabilities and priorities to each audience. Excellent oral and written communication skills in English including vocabulary, spelling, composition, and grammar. Ability to read, understand, interpret and convey technical information to both technical and executive audiences Ability to develop positive, healthy, honest and authentic working relationships, where you employ active listening, and are still able to challenge and question concepts and proposals Ability to influence cross-functional teams without formal authority. Bachelor s degree or equivalent experience in business, Marketing, Engineering, or a related field; MBA desirable but not required Requisition ID: 7979 Reporting into: Director, Product Management Role Type: Individual Contributor About NiCE

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4.0 - 6.0 years

7 - 11 Lacs

Hyderabad, Chennai, Bengaluru

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Job Title : Genesys Developer Location State : Tamil Nadu,Telangana,Karnataka,Maharashtra,West Bengal Location City : Bangalore, Chennai, Hyderabad, Pune, Kolkata Experience Required : 4 to 6 Year(s) CTC Range : 7 to 11 LPA Shift: Day Shift Work Mode: Onsite Position Type: C2H Openings: 3 Company Name: VARITE INDIA PRIVATE LIMITED About The Client: Client is an Indian multinational technology company specializing in information technology services and consulting. Headquartered in Mumbai, it is a part of the Tata Group and operates in 150 locations across 46 countries. About The Job: Skill Required: Avaya Aura~CTI Genesys Essential Skills: Genesys Developer Essential Job Functions: Skill Required: Avaya Aura~CTI Genesys Essential Skills: Genesys Developer Qualifications: Skill Required: Avaya Aura~CTI Genesys Experience: 4-6 Years Essential Skills: Genesys Developer How to Apply: Interested candidates are invited to submit their resume using the apply online button on this job post. About VARITE: VARITE is a global staffing and IT consulting company providing technical consulting and team augmentation services to Fortune 500 Companies in USA, UK, CANADA and INDIA. VARITE is currently a primary and direct vendor to the leading corporations in the verticals of Networking, Cloud Infrastructure, Hardware and Software, Digital Marketing and Media Solutions, Clinical Diagnostics, Utilities, Gaming and Entertainment, and Financial Services. Equal Opportunity Employer: VARITE is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, veteran status, or disability status. Unlock Rewards: Refer Candidates and Earn. If you're not available or interested in this opportunity, please pass this along to anyone in your network who might be a good fit and interested in our open positions. VARITE offers a Candidate Referral program, where you'll receive a one-time referral bonus based on the following scale if the referred candidate completes a three-month assignment with VARITE. Exp Req - Referral Bonus 0 - 2 Yrs. - INR 5,000 2 - 6 Yrs. - INR 7,500 6 + Yrs. - INR 10,000

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8.0 - 13.0 years

9 - 13 Lacs

Hyderabad

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Job Area: Finance & Accounting Group, Finance & Accounting Group > Global Accounting Ops Center General Summary: Job Responsibilities: Conduct and review global accounts payable (AP) month-end close activities, including accruals Perform monthly and quarterly account reconciliation according to Qualcomm Policies Prepare Quarterly Reporting Schedules (QRS) to support 10-Q/10-K filings Oversee disbursement activities specifically India, including 3rd party payments and T&E Apply strong financial analysis skills for variance analysis of payable liability accounts Identify trends, variances, and provide actionable insight to leadership Provide ad hoc reports to HQ, local controllership team and other finance functions Recommend process improvements to enhance efficiencies and reduce manual activities Support audit activities by providing timely and appropriate data in line with company policies Ensure compliance with Sarbanes-Oxley and internal control requirements Expertise in journal entries and P2P accounting flows in Oracle Good knowledge of Oracle Financials (R12) and SAP Lead the team, guide and coach them as needed Efficient Stakeholder Management Qualifications/Requirements: CPA/CMA with 8+ years of experience in AP processes and financial analysis Experience in a multi-GAAP environment and shared service center Well versed with India nuances related to TDS, GST and Foreign payments Excellent written and verbal fluency in English Ability to learn/understand processes quickly and adhere to them accurately Has good fundamental organization and prioritization skills Flexible approach with a strong team spirit Effective interpersonal and communication skills and highly professional style Comfortable delivering against quantitative and qualitative performance metrics Good eye for detail Proficient IT skills including Excel, Alteryx, Visio, Tableau Minimum Qualifications: Bachelor's degree. 6+ years of Finance, Accounting, or related work experience. *Completed advanced degrees in a relevant field may be substituted for up to two years (Masters = one year, Doctorate = two years) of work experience. Applicants Qualcomm is an equal opportunity employer. If you are an individual with a disability and need an accommodation during the application/hiring process, rest assured that Qualcomm is committed to providing an accessible process. You may e-mail disability-accomodations@qualcomm.com or call Qualcomm's toll-free number found here. Upon request, Qualcomm will provide reasonable accommodations to support individuals with disabilities to be able participate in the hiring process. Qualcomm is also committed to making our workplace accessible for individuals with disabilities. (Keep in mind that this email address is used to provide reasonable accommodations for individuals with disabilities. We will not respond here to requests for updates on applications or resume inquiries). Qualcomm expects its employees to abide by all applicable policies and procedures, including but not limited to security and other requirements regarding protection of Company confidential information and other confidential and/or proprietary information, to the extent those requirements are permissible under applicable law. To all Staffing and Recruiting Agencies Please do not forward resumes to our jobs alias, Qualcomm employees or any other company location. Qualcomm is not responsible for any fees related to unsolicited resumes/applications. If you would like more information about this role, please contact Qualcomm Careers.

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9.0 - 14.0 years

8 - 13 Lacs

Bengaluru

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Driving successful customer onboarding and utilization of Verint products Development of road maps with the executives and influencers thelp better understand current and long-term business strategy Identifying Verint solutions that will continue tprovide value added tcustomer objectives Providing industry s best practices for technical and business users Deliver quarterly business reviews tclient stakeholders Identify Verint business opportunities through product and/or service renewals and expansions Manage a portfoliof enterprise customers, serving as their primary business point of contact with high-touch engagement throughout their CX journey Understand customers business value drivers, success criteria, and KPIs tdevelop Customer Success Plans (actionable blueprints by which Verint and its customers can achieve mutual success) Establish a regular cadence of Executive Business Reviews with the customer ttrack progress towards their stated business objectives Track and monitor adoption and facilitate renewal within assigned accounts. Put plans in place tavoid down sells, revenue erosion or non-renewal Bachelor s degree in engineering, Computer Science or technical related field. Overall 9+ Years experience required Five years of account management, business development, or other client relationship experience or equivalent experience Three years of Customer Success Management experience Experience working with and managing stakeholders and customers A high level of accuracy and attention tdetail is required Exceptional written, oral and interpersonal skills Flexible approach, able toperate effectively with uncertainty and change Driven, self-motivated, enthusiastic and with a can-dattitude Experience leading customer organisations through the technological transformation of on-premises software intcloud Proficient in the use of standard business systems: MS Office, Outlook, Word, Excel, and PowerPoint Must have demonstrated track record of account management success. Ability testablish multipletransactions, and bring them through an entire relationship management process from businessdevelopment, value-proposition, tclose, taccount maintenance and up-sell/cross-selldevelopment Knowledge of telecom systems (CTI, PBX, VOIP) including switches and protocols preferred. Providing exemplary customer service based on strong product and industry knowledge and assuming the "customer advocate" role for escalations, upgrades, and service engagements Becoming a Trusted Advisor whassists in the customer s continued growth Developing strategic Voice of the Customer and Voice of the Employee plans with customers and helping timplement, monitor and measure the success of these plans Expanding Verint s sphere of influence in Customer accounts by identifying Customer new contacts of influence; responsible for Customer Relationship interactions such as onboarding, status meetings, QBRs, and executing on account growth strategies, including the entire Verint product suite Identify opportunities for Customer tcommunicate the value and successes of interacting with a Verint product through case studies, references, CAB, Engage, Elevate program, and Community Provide the sales management team with accurate and timely reporting of activities, including weekly and monthly sales forecasts as it relates trenewals and expansions Provide ongoing account management ta set of named accounts. This includes being a primary contact for questions and special requests, managing critical situations including oversight of critical support issues, point of escalation for customer concerns, and proactive communication of customer specific Verint information. Host monthly meetings (or more frequent meetings if agreed upon with customer) treview Support cases, review monthly support metrics and other topics deemed important for the customer. Ensure that critical support cases have defined action plans and the customer clearly understands the plan and the agreed upon timelines. Tactically manage and strategically position both company and customer tdrive the optimal balance of Verint goals and customer advocacy. Proactively make recommendations treduce the risk/impact of potential problems. Assist the Account Executive (AE) and the Professional Services Director (PSD) by providing monthly status reports and by ensuring the AE and PSD are aware of all critical situations for assigned accounts.

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8.0 - 12.0 years

0 Lacs

noida, uttar pradesh

On-site

You are a dynamic and experienced BPO Technology Head with hands-on expertise in Genesys and other contact center technologies. In this leadership role, you will be responsible for driving the design, implementation, and optimization of the technology ecosystem that supports multi-channel customer service operations. The ideal candidate should be both strategic and technically proficient, capable of bridging the gap between business needs and technology solutions. Your key responsibilities include developing and executing the technology strategy for BPO and customer support operations. You will provide hands-on leadership in the implementation, configuration, and optimization of Genesys Cloud/Genesys Engage platforms. Additionally, you will oversee the architecture and integration of various tools such as ACD, IVR, CTI, WFM, quality monitoring, CRM, and analytics tools. Managing omnichannel capabilities and ensuring high availability and performance of systems will also be part of your role. You will design and rollout call center infrastructure in cloud environments and ensure interoperability and seamless integration between Genesys and supporting tools like Salesforce, Navitaire, etc. Overseeing real-time and historical reporting tools to enable performance optimization is crucial. Your knowledge of RPA, AI/ML, chatbots, voice bots, and other automation tools will help improve customer experience and operational efficiency. Exploring innovations in conversational AI, speech analytics, and customer journey orchestration is also expected. Leading a cross-functional team of IT engineers, developers, and tech support staff, as well as managing vendor relationships with Genesys and other third-party providers, will be part of your responsibilities. Negotiating service level agreements (SLAs), monitoring KPIs, and ensuring compliance with contracts are also key tasks. In terms of Security, Compliance, and Risk Management, you will ensure compliance with industry standards such as GDPR, HIPAA, PCI-DSS, and corporate security policies. Overseeing business continuity, disaster recovery planning, and incident management for contact center platforms is essential. The ideal candidate should hold a Bachelor's or Master's degree in Computer Science, Information Technology, or a related field. Proven hands-on experience with Genesys platforms, especially Genesys Cloud CX or Engage, in design, configuration, API integrations, and troubleshooting is required. Strong knowledge of contact center technologies like IVR, ACD, WFM, QM, CTI, CRM (e.g., Salesforce, Zendesk), telephony (SIP, VoIP), and analytics tools is necessary. Experience managing complex migrations and multi-site/global operations, as well as exposure to cloud platforms and containerized environments, will be advantageous. Your technical leadership and strategic planning skills, deep understanding of call center architectures, project and vendor management capabilities, omnichannel customer experience expertise, and proficiency in performance analytics and KPI management will be valuable assets. Excellent problem-solving and communication skills are also essential for this role. Preferred certifications include Genesys Certified Professional (GCP) Cloud CX or Engage, as well as PMP or ITIL Certification.,

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0.0 - 1.0 years

3 - 6 Lacs

Pune

Work from Office

We are looking forward to hire Salesforce Professionals in the following areas : Experience 0-1 Year Provide quality deliverables. Analyzing and understanding the requirements, develop the technical solution to the requirements. Analyze requirements and develop technical solutions aligning to Salesforce best practices. Required Technical/ Functional Competencies Platform Development: Basic knowledge of APEX Coding, Trailhead completion w. r. t. APEX, Lightening Super badge Completion of Trailheads & Badges related to Salesforce Platform Development Skills. Sales Cloud: Basic knowledge of Sales Cloud Modules & Functionalities like: Salesforce Declaratives & Configurations, Account Management, Contact Management, Lead Management, Web to Lead, Opportunity Management, Order Capture, Forecasting, Territory Management, Reports, Dashboards Completion of all the Sales Cloud Trailheads & Badges. Experience Cloud: Basic knowledge of Experience Cloud Modules & Functionalities like: Salesforce Declaratives & Configurations, Salesforce Community/Portal Configurations, Partner &/or Customer Onboarding, Lead Management, Account Management, Opportunity Management, Case Management, Article & Content Management, Standard & Custom Template Usage, Reports, Dashboards. Completion of all Experience Cloud Trailheads & Badges. Service Cloud: Basic knowledge of Service Cloud Modules & Functionalities like: Salesforce Declaratives & Configurations, Account Management, Contact Management, Case Management, Web to Case, CTI Integration, Social Channels, Omnichannel, Entitlements & SLA Management, Article & Content Management, Reports, Dashboards. Completion of all the Service Cloud Trailheads & Badges. Any Industry Clouds: Basic Understanding of any of the Salesforce Industry Clouds: B2B eCommerce, B2C eCommerce, Marketing Cloud (B2C Marketing), Pardot (B2B Marketing), Field Service Lightening/ServiceMax, HealthCloud, FinanceCloud, CPQ, Consumer goods Cloud etc. Completion of Trailheads & Badges for any of the Salesforce Industry Clouds. Required Behavioral Competencies Accountability: Takes ownership for and ensures accuracy of own work, meets deadlines, and asks questions about possible gaps to ensure clarity of ownership. Agility: Demonstrates a willingness to accept and embrace differing ideas or perceptions which are beneficial to the organization. Collaboration: Participates in team activities and reaches out to others in team to achieve common goals. Communication: Effectively communicates in written and oral form, well-organized thoughts to others. Speaks openly and honestly with all employees. Drives Results: Demonstrates a "can do" attitude and is willing to stretch self to achieve and exceed defined goals/targets. Certifications Our Hyperlearning workplace is grounded upon four principles Flexible work arrangements, Free spirit, and emotional positivity Agile self-determination, trust, transparency, and open collaboration All Support needed for the realization of business goals, Stable employment with a great atmosphere and ethical corporate culture

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8.0 - 13.0 years

7 - 11 Lacs

Mumbai

Work from Office

Our client is a globally recognized financial services firm operating across more than 30 countries, with strong divisions in Retail, Asset Management, and Wholesale Banking. The firm combines disciplined strategy with innovative solutions to connect Eastern and Western markets. Its Global Cyber Threat Intelligence (CTI) team plays a central role in shaping and executing the organization s security vision. The CTI team drives vulnerability analysis, threat monitoring, and cross-functional coordination, ensuring timely intelligence and robust security coverage across the enterprise. Please note that due to the high number of applications only shortlisted candidates will be contacted. If you do not hear from us in the next 5 business days, we regret to inform you that your application for this position was unsuccessful. Apply for this Job Key responsibilities The candidate will need to have a solid grounding within both Cyber Threat Intelligence and understanding of wider cyber security practices. Led CTI operations to monitor emerging vulnerabilities, manage CVE enrichment, and analyze exploitation trends for informed mitigation. Designed and maintained processes to ingest and prioritize threat data from diverse sources including open-source, commercial, and government feeds. Delivered actionable threat intelligence products, supported executive communication, and collaborated across internal security functions during incident response and strategy briefings. Role requirements Minimum of 8 years in Information Security, including at least 3 years specializing in Cyber Threat Intelligence. Strong expertise in OSINT techniques, dark web monitoring, and application of CTI models such as MITRE ATT & CK, Kill Chain, and Diamond Model. Proven experience in identifying, classifying, and analysing diverse threat landscapes including nation-state actors, cybercrime, and social engineering.

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8.0 - 13.0 years

11 - 15 Lacs

Mumbai

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Our client is a globally recognized financial services firm operating across more than 30 countries, with strong divisions in Retail, Asset Management, and Wholesale Banking. The firm combines disciplined strategy with innovative solutions to connect Eastern and Western markets. Its Learn More Senior Analyst - The Edge Our client is a globally recognized financial services firm operating across more than 30 countries, with strong divisions in Retail, Asset Management, and Wholesale Banking. The firm combines disciplined strategy with innovative solutions to connect Eastern and Western markets. Its Global Cyber Threat Intelligence (CTI) team plays a central role in shaping and executing the organization s security vision. The CTI team drives vulnerability analysis, threat monitoring, and cross-functional coordination, ensuring timely intelligence and robust security coverage across the enterprise. Please note that due to the high number of applications only shortlisted candidates will be contacted. If you do not hear from us in the next 5 business days, we regret to inform you that your application for this position was unsuccessful. Key responsibilities The candidate will need to have a solid grounding within both Cyber Threat Intelligence and understanding of wider cyber security practices. Led CTI operations to monitor emerging vulnerabilities, manage CVE enrichment, and analyze exploitation trends for informed mitigation. Designed and maintained processes to ingest and prioritize threat data from diverse sources including open-source, commercial, and government feeds. Delivered actionable threat intelligence products, supported executive communication, and collaborated across internal security functions during incident response and strategy briefings. Role requirements Minimum of 8 years in Information Security, including at least 3 years specializing in Cyber Threat Intelligence. Strong expertise in OSINT techniques, dark web monitoring, and application of CTI models such as MITRE ATT & CK, Kill Chain, and Diamond Model. Proven experience in identifying, classifying, and analysing diverse threat landscapes including nation-state actors, cybercrime, and social engineering.

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5.0 - 10.0 years

22 - 25 Lacs

Hyderabad

Work from Office

Profiles should be Proficient in Service Cloud and Omnichannel. We require Profiles with 5 to 7 Years of relevant experience Location- Hyderabad and Bangalore Minimum Requirements: • 6+ years experience working on deployment teams, ideally using Agile development techniques using DevOps tools. • Proven track record of successful delivery of customer projects, preferably enterprise CRM implementations. • Experience in building solutions in the service Cloud. • A self-starter, adept at picking up new skills and technologies, and eager to break new ground. • Excellent communication skills, equally comfortable with crafting emails as leading a white-board discussion with customers or delivering a technical presentation. • Degree and equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.) Technical Requirements: • Salesforce (Apex, VisualForce, LWC) • SOAP APIs, REST API (JSON, XML) • Data modeling • Process modeling tools and best practices • Web-to-Case and Email-to-Case • Knowledge of Omnichannel (Integration Procedures, Data Raptors, Omniscripts) • Knowledge of Einstein BOT/Agentforce and LLM • SFDX, Azure DevOps Preferred Requirements: • Excellent interpersonal and communications skills. • Salesforce Certified Admin / Advance Admin/ Salesforce Platform Developer I and II / Platform App Builder / AI Associate/ AI Specialist. • Bachelors in computer science, Software Engineering or a related field

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5.0 - 10.0 years

18 - 22 Lacs

Bengaluru

Work from Office

Profiles should be Proficient in Service Cloud and Omnichannel. We require Profiles with 5 to 7 Years of relevant experience Location- Hyderabad and Bangalore Minimum Requirements: • 6+ years experience working on deployment teams, ideally using Agile development techniques using DevOps tools. • Proven track record of successful delivery of customer projects, preferably enterprise CRM implementations. • Experience in building solutions in the service Cloud. • A self-starter, adept at picking up new skills and technologies, and eager to break new ground. • Excellent communication skills, equally comfortable with crafting emails as leading a white-board discussion with customers or delivering a technical presentation. • Degree and equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.) Technical Requirements: • Salesforce (Apex, VisualForce, LWC) • SOAP APIs, REST API (JSON, XML) • Data modeling • Process modeling tools and best practices • Web-to-Case and Email-to-Case • Knowledge of Omnichannel (Integration Procedures, Data Raptors, Omniscripts) • Knowledge of Einstein BOT/Agentforce and LLM • SFDX, Azure DevOps Preferred Requirements: • Excellent interpersonal and communications skills. • Salesforce Certified Admin / Advance Admin/ Salesforce Platform Developer I and II / Platform App Builder / AI Associate/ AI Specialist. • Bachelors in computer science, Software Engineering or a related field

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6.0 - 10.0 years

0 Lacs

karnataka

On-site

Role Specific Responsibilities: You will work extensively with customers, as well as internal and external resources such as Cisco account teams and partners, to strategize, deploy, and optimize Cisco services and solutions. As a leader, you will take charge in executing delivery projects and enhancing solutions and methods for broader practice. You will create, review, and approve project deliverables including Design recommendations, High Level Design, Low Level Design, and Implementation/Change Management Plans. Building and leveraging test environments will be necessary to resolve highly complex problems and compatibility issues. Your software skills and tools will be essential in configuring, deploying, and troubleshooting Cisco products and solutions. Additionally, you will contribute to the development of digital intellectual capital such as scripts and digital signatures. Acting as a focal point for problem resolution, you will ensure the timely and proper resolution of complex customer issues across various technologies. Collaboration with TAC to address P1 and P2 issues will also be part of your responsibilities. Solid hands-on experience with UCCE components like ICM, PG, CVP, CTI, Finesse, and CUIC is required, while knowledge and exposure in UCCX is a plus but not mandatory. Strong hands-on experience in CC implementation work with troubleshooting capabilities is essential. Grade Specific Responsibilities: This role will focus on Industrial Operations Engineering and requires full competence in your area of expertise. You will serve as a key contributor in a more complex and critical environment, proactively understanding and anticipating client needs. Managing costs and profitability within your work area, you will also manage your agenda to achieve agreed targets. Developing project plans specific to your area, you will look beyond immediate problems to consider wider implications and act as a facilitator, coach, and driver to move teams forward.,

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1.0 - 4.0 years

6 - 9 Lacs

Noida

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Job Description: Call Center Support & Automation Engineer (Level 2) Job Title: Call Center Support & Automation Engineer (Level 2) Location: Info Edge India Ltd, Axis House, Sector 128, Noida Department: IT / Software Development Job Type: Full-Time Experience Level: Mid-Level (1-4 years) Job Summary: We are seeking a talented and proactive PHP Developer with strong automation skills to join our growing technology team. As a Level 2 resource, you will be responsible for maintaining and developing PHP-based applications, while also supporting process automation efforts using scripting and automation tools. The ideal candidate should possess solid experience in PHP development, automation frameworks, scripting (e.g., Python, Shell), and integration with APIs and databases. Call center application, infra and end user support will also be part of the job profile. The distribution of the KPIs will 50:50 between support and development roles. Key Responsibilities: Design, develop, test, and maintain PHP/Asterisk call center applications and services. Collaborate with team members to implement software solutions that meet business requirements. Build automation scripts for repetitive tasks, deployments, testing, and data processing. Maintain and enhance existing codebases, troubleshoot issues, and optimize performance. Integrate PHP call center applications with third-party APIs and internal services. Integrate AI into process solutions to drive automation Write clean, scalable, and well-documented code following best practices. Participate in code reviews and contribute to improving development workflows. Maintain basic CI/CD pipelines for application deployment and automated testing. Monitor application performance and implement fixes proactively. Support applications, application infra including server, software, PRI, GSM, Telcos & services Support call center end users for all call center related applications

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5.0 - 10.0 years

7 - 12 Lacs

Bengaluru

Work from Office

Cybersecurity Threat Intelligence Analyst Description - As the world around us becomes more connected and more digital, there are increased opportunities for fraud and disruption due to cybersecurity attacks. The need for companies, products, and services to be secure is more important than ever in this constantly changing landscape. Are you passionate about keeping good people safe from bad actorsWe are too! We are HP Cybersecurity and we are tasked with the security of the HP enterprise. As HP continues our digital transformation, the work of the cybersecurity professional is never complete and is always interesting. Come be a part of making a difference with us! The Cybersecurity Threat Intelligence Analyst is charged with advancing our knowledge of adversary intent, opportunity, and capability to cause harm to HPs global business. They are responsible for the collection, analysis, and dissemination of Cyber Threat Intel, enabling both internal Cybersecurity teams to focus prevention and detection efforts as well as enabling the business to better make informed, risk-based decisions. What a Cybersecurity Threat Intelligence Analyst does at HP: Collect, process and integrate threat intelligence from internal and external sources with HP s threat intelligence platform Create and refine mechanisms to integrate threat intelligence into other Cybersecurity tools and processes Apply experience, knowledge and tools to provide intelligence and malware analysis support to Incident Response Analysts during investigations and recommend remediations Provide detailed intelligence analysis reports, advisories and presentations to Cybersecurity leadership and executive audiences Identify gaps in both processes and technology, develop capabilities to enhance existing cyber threat intelligence functions Individuals who thrive in this role at HP, typically have: Minimum 5 years in one or more of the following cybersecurity functions: Cyber Threat Intelligence Digital Forensics / Incident Response Malware Analysis / Reverse Engineering Experience tracking, analyzing and hunting for cloud-based threats Experience tracking and reporting on threat actor techniques, tools and procedures. Strong verbal and written communication skills and comfort presenting information technical and non-technical audiences. Tool development and scripting experience in common programming languages such as Python, Go or PowerShell. A mindset of continuous growth, curiosity, and asking WHY Nice to haves: Ability to connect and pivot off of Indicators of Compromise / Indicators of Attack to track timeline and impacted systems during a compromise. Ability to analyze and identify malware to extract IOCs and IOAs Analysis of TTPs associated with targeted and non-targeted threat actors Technical Cyber Security Certification through one of the recognized bodies preferred: SANS, ISACA, (ICS)2, etc. About the Team: Our Cybersecurity Threat Intelligence analysts are part of the Engineering, Innovation and Threat Intelligence team in HP s Enterprise Security Operations organization, enabling optimal communication and collaboration with closely related functions. Our mission is simple to express - find the Bad Guys! - but challenging to execute. You can become a key part in ensuring our success! As a CTI analyst, you will also have the opportunity to interface with other Cybersecurity functions - Vulnerability Management, Risk Management, etc., using your knowledge to enable other teams to make better, more informed decisions. About HP: You re out to reimagine and reinvent what s possible in your career as well as the world around you. So are we. We love taking on tough challenges, disrupting the status quo, and creating what s next. We re in search of talented people who are inspired by big challenges, driven to learn and grow, and dedicated to making a meaningful difference. We are 55,000 HP employees, united in creating technology that makes life better for everyone, everywhere. Interested in joining usLet s talk. #Li-Post Job - Data & Information Technology Schedule - Full time Shift - No shift premium (India) Travel - Relocation - Equal Opportunity Employer (EEO) -

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6.0 - 11.0 years

20 - 25 Lacs

Bengaluru

Work from Office

Job Description Principal Responsibilities: One of the primary responsibilities are IOC sweeps/ blocks/ investigations of hits. Assist with automating this task. End goal is for IR to receive high fidelity true positive hits and for the person in this role to assess trends of IOC hits and feed intel to the threat hunt workstream to prioritize hunts on those threat actors. While working towards IOC sweep automation, escalates to hunters when hits determined to be true positive and remediation actions are required or if advanced analysis is required. Daily CISO report (CTI Input) This report is sent out daily to our CISO and other Sr. Leadership/ workstreams regarding daily CTI news and its relevance to KPMG. The person in this role will be responsible for this daily. Assist U. S. CTI workstream SME with alerts/ investigations from CTI tools. Prefer experience with CTI tools such as ZeroFox (Brand abuse/ leaked credentials investigations), Flashpoint (Deep dark web investigations), Domain Tools (domain/ web investigations) and experience with a Threat Intelligence Platform (TIP) such as Threat Q. Assist with the assessment of Top 10 threat actors/ malware for the firm to prioritize on assessments/ hunts. Research and develop risk mitigating approaches and drive response and remediation Document processes and procedures in the form of playbooks and reference guides. Stay abreast of the latest information security controls, practices, techniques and capabilities in the marketplace. Lead internal skills development activities for information security personnel on the topic of cyber threat intelligence, by providing mentoring and by conducting knowledge sharing sessions Provide input to business cases and presentations to senior IT leadership of proposed security products and studies. Produce operating metrics and key performance indicators. Knowledge of all phases of incident response life cycle: analysis, containment, eradication, remediation, recovery Evaluate external threat intelligence sources related to zero-day attacks, exploit kits and malware to determine organizational risk. Qualifications: Knowledge/ experience in automating tasks (creating logic apps, powershell/ python scripts to automate workflows/ tasks). This is highly desirable skillset. Experience in security monitoring, security operations, and incident response activities; preferably within a professional services firm or similar environment Strong knowledge of incident response and crisis management; Ability to identify both tactical and strategic solutions Knowledge/ background with snort rules (reading and/or writing them). Knowledge of Microsoft KQL (writing queries/ creating workbooks are highly desirable). Experience with IT process definition and / or improvement Ability to coordinate, work with and gain the trust of business stakeholders, technical resources, and third-party vendors Strong verbal/written communication, with ability to effectively interact with individuals at all levels of responsibility and authority. Must be able to prioritize, delegate to support an environment driven by customer service and teamwork. Strong trouble-shooting and organizational skills and ability to work on multiple projects simultaneously. Ability to participate in resource planning processes based on defined organizational plans. Experience defining security monitoring rules, monitoring events, assessing risk, responding to incidents and providing security oversight related to the security features of IT tools supported by the IT operations teams Ability to coordinate, work with and gain the trust of business stakeholders, technical resources, and third-party vendors Strong verbal/written communication, with ability to effectively interact with individuals at all levels of responsibility and authority. Must be able to prioritize, delegate and foster the development of high-performance teams to lead/support an environment driven by customer service and team work. Strong trouble-shooting and organizational skills and ability to work on multiple projects simultaneously. Ability to participate in resource planning processes based on defined organizational plans. Experience developing/ utilizing SIEM queries for investigating IOCs within the network. Experience conducting analysis based on Deep Dark Web intelligence.

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