14 Cti Integration Jobs

As a SAP CRM Functional Consultant based in Mumbai office, you will be responsible for the following: - Strong knowledge and practical experience in CRM Sales, Service, and Marketing - Experience in CTI Integration, and Web UI & IC web client module - Familiarity with system implementation standards and methodologies - Base customization and good business process understanding - Ability to understand and work on client requirements independently Qualifications required for this role: - 4 to 8 years of experience in SAP CRM - Experience with SAP CRM Apps version CRM 7.3 Ehp2 or higher - Client-facing and convincing skills - Capability to provide strong technical and functional specification d...

About VOIS VO IS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value and enhancing quality and efficiency across 28 countries, and operating from 7 locations: Albania, Egypt, Hungary, India, Romania, Spain and the UK. Over 29,000 highly skilled individuals are dedicated to being Vodafone Group's partner of choice for talent, technology, and transformation. We deliver the best services across IT, Business Intelligence Services, Customer Operations, Business Operations, HR, Finance, Supply Chain, HR Operations, and many more. Established in 2006, VO IS has evolved into a global, multi-functional organisation, a Centre of Excellence for Intelligent Solution...

Job Description : YASH Technologies is a leading technology integrator specializing in helping clients reimagine operating models, enhance competitiveness, optimize costs, foster exceptional stakeholder experiences, and drive business transformation. At YASH, we're a cluster of the brightest stars working with cutting-edge technologies. Our purpose is anchored in a single truth - bringing real positive changes in an increasingly virtual world and it drives us beyond generational gaps and disruptions of the future. We are looking forward to hireSalesforce Professionals in the following areas : Experience 3-5 Years Job Description Analyze and understand requirements, and provide technical solu...

About VOIS: VO IS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value and enhancing quality and efficiency across 28 countries, and operating from 7 locations: Albania, Egypt, Hungary, India, Romania, Spain and the UK. Over 29,000 highly skilled individuals are dedicated to being Vodafone Group's partner of choice for talent, technology, and transformation. We deliver the best services across IT, Business Intelligence Services, Customer Operations, Business Operations, HR, Finance, Supply Chain, HR Operations, and many more. Established in 2006, VO IS has evolved into a global, multi-functional organisation, a Centre of Excellence for Intelligent Solutio...

As a Salesforce Developer at Diligent, you will play a crucial role in designing, developing, testing, and implementing elegant solutions within our Salesforce instance. Your responsibilities will include collaborating with cross-functional teams and business stakeholders to understand objectives and provide technical support, leading the design and deployment on the Force.com platform, and building custom solutions using Apex, Lightning (LWC, Aura), and Visualforce. Additionally, you will be responsible for developing complex integrations between SFDC and other systems, supporting Salesforce communities, maintaining the security model, and supporting 3rd party applications integrated to Sal...

Ready to build the future with AI At Genpact, we don&rsquot just keep up with technology&mdashwe set the pace. AI and digital innovation are redefining industries, and we&rsquore leading the charge. Genpact&rsquos AI Gigafactory, our industry-first accelerator, is an example of how we&rsquore scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what&rsquos possible, this is...

Ready to build the future with AI At Genpact, we don&rsquot just keep up with technology&mdashwe set the pace. AI and digital innovation are redefining industries, and we&rsquore leading the charge. Genpact&rsquos AI Gigafactory, our industry-first accelerator, is an example of how we&rsquore scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what&rsquos possible, this is...

Ready to build the future with AI At Genpact, we don&rsquot just keep up with technology&mdashwe set the pace. AI and digital innovation are redefining industries, and we&rsquore leading the charge. Genpact&rsquos AI Gigafactory, our industry-first accelerator, is an example of how we&rsquore scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what&rsquos possible, this is...

At EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture, and technology to become the best version of you. And we're counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. As a Senior MS Dynamics professional with 7+ years of experience, your main responsibility will be to lead the effort in designing, building, and configuring Microsoft Dynamics applications (CRM) while acting as the primary point of contact. Your client responsibilities will include translating business requirements into CRM technical design...

YASH Technologies is a leading technology integrator specializing in helping clients reimagine operating models, enhance competitiveness, optimize costs, foster exceptional stakeholder experiences, and drive business transformation. At YASH, we are a cluster of the brightest stars working with cutting-edge technologies. Our purpose is anchored in a single truth - bringing real positive changes in an increasingly virtual world, driving us beyond generational gaps and disruptions of the future. We are looking to hire Salesforce Professionals with 0-1 year of experience in the following areas: - Provide quality deliverables and develop technical solutions aligning with Salesforce best practices...

At EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture, and technology to become the best version of yourself. We are counting on your unique voice and perspective to help EY become even better. Join us and build an exceptional experience for yourself, and contribute to creating a better working world for all. As a Senior MS Dynamics professional with 7+ years of experience, your main responsibility will be to lead the effort in designing, building, and configuring Microsoft Dynamics applications (specifically CRM) while also acting as the primary point of contact. Your client responsibilities will include translating business ...

Job role - Salesforce Sales cloud / Service cloud Experience - 6 to 10 years Location - PAN INDIA Core Functional Skills: Case Management Configuration Knowledge of Case Lifecycle, Escalation Rules, Assignment Rules, Queues Email-to-Case and Web-to-Case setup Service Console Customization Experience configuring the Lightning Service Console for support agents Omni-Channel & Routing Skills in setting up Omni-Channel for routing cases, chats, and other work items Knowledge Management Implementing and managing a searchable knowledge base Publishing, versioning, and article visibility controls Entitlement & Milestone Management Service contracts, SLAs, and milestone automation Automation Tools P...

About the Position As a Senior Salesforce Developer, you'll play a vital, customer-facing role that combines technical expertise and business insight to deliver robust solutions on the Salesforce Health Cloud platform. Youll collaborate closely with cross-functional teams (IT, Patient Services, Compliance, Data Governance, Cybersecurity, Marketing) to ensure Salesforce solutions are aligned with our business and patient service goals. Role & responsibilities : Design, develop, and implement customized solutions in Salesforce Health Cloud (custom objects, Lightning components, Apex triggers, etc.) Gather and analyze requirements from stakeholders to deliver scalable solutions .Integrate Sales...

Location - Mumbai, Bangalore, Chennai, Hyderabad, Noida, Pune Azure is mandatory Job Type: Full-time Experience Required: 7+ years Key Responsibilities: Dynamics CRM Online Experience: Minimum of 7 years hands-on experience working with Dynamics CRM Online. Expertise in customizing and configuring Dynamics CRM 365 is essential. CTI Integration (Bucher Suter or similar tools): Advantageous experience integrating with CTI systems. Omni Channel for Customer Service: Preferred experience with implementing and managing Omni Channel solutions within Dynamics CRM. Azure DevOps CI/CD Deployment: Strong hands-on experience with continuous integration and deployment using Azure DevOps. Azure API Manag...