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ServiceNow Architect Tata Consultancy Services

8.0 - 14.0 years

0 Lacs

bengaluru, karnataka, india

On-site

Role: ServiceNow CSM Architect Desired Experience Range: 8-14 Years Location: PAN INDIA Required Technical Skill Set CSM ,Now Platform, Service Portal, Integration Hub, ITSM Technical Comptency Experience as a Senior Technical Lead / Architect. Demonstrated experience in guiding and supporting CSM engagements during design and implementation stages. Deep subject matter expertise related to ServiceNow CSM concepts such as CSM data model, Service organizations, Case types, Customer Portals, Virtual Agent, Install Base management, Playbooks, Proactive Customer Service Operations, CSM AI capabilities etc. and adjacent platform capabilities like CSDM, Asset and Configuration Management, Field Ser...

Posted 3 days ago

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