We are looking for a talented Senior Product Designer to join our dynamic team and help shape the future of our products, working closely with Product Managers, Product Owners and Engineers. The new Senior Product Designer will join a team with designers in India and Australia, which sits within a wider Product Design Org, including designers and researchers in the United States and the UK. What your impact will look like here Lead the design process from concept to completion, ensuring a user-centered approach. Utilize design thinking techniques to solve complex problems and create intuitive, engaging user experiences. Conduct user research, including interviews, surveys, and usability testing, to gather insights and inform design decisions. Create wireframes, prototypes, and high-fidelity designs that effectively communicate design ideas and solutions. Collaborate with cross-functional teams, across India, Australia and United States, including product managers, developers, and other stakeholders, to ensure alignment and successful implementation of designs. Mentor and guide junior designers, fostering a culture of continuous learning and improvement. Manage your workload and prioritize tasks to meet project deadlines and deliver high-quality work. Stay up to date with industry trends and best practices to ensure our products remain competitive and innovative. You will love this job if you have A UI/UX qualification at a tertiary design or engineering college, or equivalent industry experience. 5+ years of experience in UX design, including at 2+ years in software. Time spent working with US based product teams would be valuable experience for this role. A strong portfolio showcasing your work on B2B products, and bonus recognition for G2C. Experience conducting user research and usability testing. Strong understanding of design thinking principles and methodologies. Excellent communication and collaboration skills, with the ability to articulate design decisions and rationale. Proven ability to manage your work and deliver results in a fast-paced environment. Strong problem-solving skills and attention to detail. Excellent Figma skills and a willingness to adhere to existing design systems. Proficiency in design, research and workshopping tools including Figma and Miro. Experience working in an Agile development environment. Experience working remotely with colleagues in other time zones. Comfortable using the software of our engineering colleagues; Confluence and Jira. Familiarity with accessibility standards and best practices. Ability to work two to four hours a week in the evening to meet with US based colleagues. Preferred qualifications: A UI/UX qualification at a tertiary design or engineering college. Knowledge of front-end development technologies (HTML, CSS, JavaScript) is a plus. Thorough understanding of how to design for WCAG 2.2. Familiarity with UI component sets, such as Vuetify, Material-UI, and/or Bootstrap. The Team We area globally distributed workforce across the United States, Canada, United Kingdom, India, Armenia, Australia, and New Zealand. The Culture At Granicus, we are building a transparent, inclusive, and safe space for everyone who wants to be a part of our journey. A few culture highlights include – - Employee Resource Groups to encourage diverse voices - Coffee with Mark sessions – Our employees get to interact with our CEO on very important and sometimes difficult issues ranging from mental health to work life balance and current affairs. - Embracing diversity & fostering a culture of ideation, collaboration & meritocracy - We bring in special guests from time to time to discuss issues that impact our employee population The Company Serving the People Who Serve the People Granicus is driven by the excitement of building, implementing, and maintaining technology that is transforming the Govtech industry by bringing governments and its constituents together. We are on a mission to support our customers with meeting the needs of their communities and implementing our technology in ways that are equitable and inclusive. Granicus has consistently appeared on the GovTech 100 list over the past 5 years and has been recognized as the best companies to work on BuiltIn. Over the last 25 years, we have served 5,500 federal, state, and local government agencies and more than 300 million citizen subscribers power an unmatched Subscriber Network that use our digital solutions to make the world a better place. With comprehensive cloud-based solutions for communications, government website design, meeting and agenda management software, records management, and digital services, Granicus empowers stronger relationships between government and residents across the U.S., U.K., Australia, New Zealand, and Canada. By simplifying interactions with residents, while disseminating critical information, Granicus brings governments closer to the people they serve—driving meaningful change for communities around the globe. Want to know more? See more of what we do here. The Impact We are proud to serve dynamic organizations around the globe that use our digital solutions to make the world a better place — quite literally. We have so many powerful success stories that illustrate how our solutions are impacting the world. See more of our impact here. The Process - Assessment – Take a quick assessment. - Phone screen – Speak to one of our talented recruiters to ensure this could be a fit. - Hiring Manager/Panel interview – Talk to the hiring manager so they can learn more about you and you about Granicus. Meet more members on the team! Learn more and share more. - Reference checks – Provide 2 references so we can hear about your awesomeness. - Verbal offer – Let’s talk numbers, benefits, culture and answer any questions. - Written offer – Sign a formal letter and get excited because we sure are! Benefits at Granicus India Along with the challenges of the job, Granicus offers employees an attractive benefits package which includes – - Hospitalization Insurance Policy covering employees and their family members including parents - All employees are covered under Personal Accident Insurance & Term Life Insurance policy - All employees can avail annual health check facility - Eligible for reimbursement of telephone and internet expenses - Wellness Allowance to avail health club memberships and/or access to physical fitness centres - Wellbeing Wednesdays which includes 1x global Unplug Day and 2x No Meeting Days every quarter - Memberships for ‘meditation and mindfulness apps including on-demand mental health support 24/7 - Access to learning management system Say., LinkedIn Learning Premium account membership & many more - Access to Rewards & recognition portal and quarterly recognition program Security and Privacy Requirements - Responsible for Granicus information security by appropriately preserving the Confidentiality, Integrity, and Availability (CIA) of Granicus information assets in accordance with the company's information security program. - Responsible for ensuring the data privacy of our employees and customers, their data, as well as taking all required privacy training in a timely manner, in accordance with company policies. Granicus is committed to providing equal employment opportunities. All qualified applicants and employees will be considered for employment and advancement without regard to race, color, religion, creed, national origin, ancestry, sex, gender, gender identity, gender expression, physical or mental disability, age, genetic information, sexual or affectional orientation, marital status, status regarding public assistance, familial status, military or veteran status or any other status protected by applicable law. Show more Show less
