Get alerts for new jobs matching your selected skills, preferred locations, and experience range.
0 - 5 years
2 - 4 Lacs
Chennai, Lucknow, Indore
Work from Office
- Customer Support Associate (CSA). - Have to resolute customers query over Call & Chat. - Good computer navigational skills. - 9 hour of the day, 8 hrs. work and 1 hour break - 5 days working and any 2-week offs. - Should be flexible in 24*7 shifts. Required Candidate profile - Fresher can apply. - Graduate / Undergraduate. - Immediate Joiner
Posted 3 months ago
1 - 6 years
2 - 4 Lacs
Bengaluru
Work from Office
Hiring for Flipkart Voice (English + Hindi) Qualification PUC /Graduate Candidate should be excellent in English Work from office only 6 days working Work from home Windows 10 Ram - 4GB CTC upto 35000 If interested call Deepti 9235457455
Posted 3 months ago
0 - 5 years
2 - 4 Lacs
Bengaluru, Noida
Work from Office
International Voice Process Senior Associate Interact with customers & Provide information in response to inquiries & concerns 5 Days Working rotational Work from office Good communication in English Both side cab available Call @ Deepti 9235457455
Posted 3 months ago
0 - 3 years
3 - 3 Lacs
Mumbai Suburbs, Navi Mumbai, Mumbai (All Areas)
Work from Office
Phone Banking, Video-KYC, Personal Banker, Investment Banking, Premium Support, NRI Service, Credit Cards Services (No Back Office) 24*7 rotational 9 shifts for males 7 am to 9 pm rotational 9 hrs shifts for females 2 rotational weekly offs Required Candidate profile Any Graduate or Post Graduate residing between Dadar to Borivali 2021 to 2023 passed out with min 60% Fluent in English Call 7738521154, 9022157571, 8080126356, 9773553319, 9137797705, 8169642494
Posted 3 months ago
0 - 2 years
2 - 3 Lacs
Gurgaon
Work from Office
Top BPO's Hiring for CCE- Advisors Voice Process Graduate freshers can also apply UG with min 6 Months of Experience. Salary- 32K CTC+ Inc Work from Office Cab facility + Meal Location - Gurgaon Contact Muskan - 7303558869 (Call/Whatsapp) Required Candidate profile 1. Need Candidates with Excellent communication skills. 2. Comfortable with Work from Office 3. Candidate should be from Delhi/NCR Note : Please do not call for WFH / Chat Jobs
Posted 3 months ago
0 - 3 years
2 - 5 Lacs
Gurgaon, Noida
Work from Office
Customer Service (Voice) Role & responsibilities: Taking ownership of every customer call received with a smile, to resolve the queries offering a delightful customer experience and exceed expectations in terms of customer satisfaction Managing Inbound calls with an aim to provide First Call Resolution (FCR) to customers Handling customer queries, escalations, ensuring adherence to quality & compliance guidelines Displaying ownership, accountability and demonstrate in-depth process/system knowledge Solving for varied customers queries by having a quick presence of mind Preferred candidate profile: UG/Graduate both can apply. Minimum 6 months experience in International BPO is required (Voice) Should have excellent Communication skills. Need Good spoken skills Work from office. Perks and benefits US Rotational Shifts Salary upto 4.90 LPA + Incentives Cabs facility available Many other Benefits Location - Gurgaon / Noida Contact Jiya -9315779945 (call/whatsapp) Note : Please donot call for Chat and WFH Jobs
Posted 3 months ago
0 - 1 years
1 - 3 Lacs
Bengaluru
Work from Office
Responsibilities Client management : Establish rapport with clients, understand their needs, and provide personalized service Sales : Promote the company's products and services, and secure new business Events : Coordinate and execute corporate events and meetings Networking : Represent the company at networking events Communication : Ensure that the company's interests are communicated effectively Strategy : Develop and implement corporate communication policies Compliance : Ensure that all corporate interactions comply with company policy Reporting : Track key metrics, monitor for signals that could impact client relationships, and provide data-driven updates to management
Posted 3 months ago
0 - 5 years
1 - 3 Lacs
Navi Mumbai, Mumbai, Thane
Work from Office
Preferred candidate profile Hiring for Hinduja Inbound process. -Need Good comms -Fresher can also apply -Salary:- 14,000/- NP -Hsc & Graduate both can apply -Shift timing:- Girls:- 7am-8pm (any 9hrs shift) Boys:-1pm-10pm/2pm-11pm -Rotational weekoff -Training timing:- 9:30am-6:30pm Rounds of Interviews:- HR round Operations round How to Apply:- To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Vaishnavi:-7796426971
Posted 3 months ago
1 - 6 years
4 - 7 Lacs
Delhi, Gurgaon
Work from Office
Hiring for one of the leading bank, Require one year banking experience ctc 6.60 LPA Under graduate with one year experience can apply 6.60 lpa Graduate with one year banking experience can also apply whats up cv or call Himanshu@9289877542
Posted 3 months ago
0 - 3 years
3 - 4 Lacs
Delhi NCR, Gurgaon
Work from Office
Hiring for TOP MNC in Gurugram location 05 days working Hiring For Captive unit -3.80 LPA Gurugram Grad/ UG's/ B.Tech / B.E. - freshers can apply 24/7 Shift cabs Call - Himanshu 9289877542
Posted 3 months ago
0 - 3 years
1 - 2 Lacs
Pune
Work from Office
Position:- Inbound And Outbound Voice Process Location:- Viman Nagar Pune- 411014 Department:- Customer Service, Inbound, Outbound Qualification :- HSC or Any graduate / Under graduate Work From Office Shifts Timing: - Day Shift Preferred candidate profile HSC Pass Can apply Freshers can apply Marathi And Hindi communication Required Salary:- 10,500 in-hand to 12,000 in-hand plus 6k incentives. Rotational week off Rounds of Interviews:- HR round Operations round What We Offer: Competitive salary and huge incentive Opportunities for career advancement Comprehensive training program Supportive team environment How to Apply:- To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Aditya:- 8308125422
Posted 3 months ago
0 years
1 - 2 Lacs
Gurgaon
Work from Office
Required Skills: 1) Any graduate can apply. 2) Looking only for freshers. 3) excellent verbal and written communication skills is required. 4) interested to work in customer support domain 5) should be flexible with night shifts and work from office. 6) Location Gurugram
Posted 3 months ago
0 - 5 years
1 - 4 Lacs
Noida
Work from Office
Axis Bank Phones Officer - Noida Contact :Ganesa Subramanian Number /whatsapp : 8056659888 Excellent English communication Immediate joiners only Location: Noida No cab facility Rotational shifts 24*7 (no night shift for female) Two week offs (Rotational) Grade - Officer/ AM Axis Bank India (On-site) #Come As You Are "We are dil se open. Women, LGBTQIA+ and PwD candidates of all ages are encouraged to apply"., About Axis Phones: Axis Phones engages with Axis Banks customers and prospects, virtually, through the inbound contact centre to provide a seamless experience to customers while fulfilling their service requirements and using the opportunity to provide financial solutions via cross-sell and upsell. Supports sales and operations teams in the day-to-day improvement of transactions and its quality via employee engagement and coaching activities. Keeps a check on any malpractices and defines actions basis severity of incidents. The overall objective is to improve customer engagement leading to superior customer experience with improved productivity and sales effectiveness. About the Role: The Axis Phones Officer role is focused on rendering services to Axis Bank customers and ensuring satisfactory, first-time resolution is provided for all customer queries. To be successful at this role the incumbent needs to be the best for our customers by ensure process efficiency and cross-sell / up sell set products. Key Responsibilities: Be the best for our customers by - Displaying complete onus to customers queries / problems - Delivering service with requisite courtesy and accuracy - Adhering to product and process requirements, with nil errors - Escalating customer issues to the right internal stakeholders - Effectively resolving customer complaints at the first instance, with excellent customer satisfaction scores Ensure process efficiency and effectiveness by - Complying to service and sales guidelines - Achieving Call Quality targets - Resolving customer queries at the first instance of contact, with minimum call handling time Cross-sell / upsell set products like - Loans and mortgages - Priority / elite accounts Qualifications: Optimal qualification for success on the job is: Graduate or Post graduate from a recognized institution. 0- 5 years relevant role in voice customer servive. Role Proficiencies: For successful execution of the job, the candidate should possess the following: Proficiency in systems related to Banking transactions and services. Good communication skills in both English and local language. Excellent lead generation and conversion skill. Ability to handle pressure and meet deadlines. Ability to successfully work as a part of a team. High sales orientation to meet the sales targets consistently. Teamwork, verbal and written excellence, resilience and highly motivated for developing a new department.
Posted 3 months ago
0 - 5 years
1 - 5 Lacs
Mumbai, Mumbai (All Areas)
Work from Office
Axis Bank Phones Officer - Mumbai - Vile Parle only Contact :Ganesa Subramanian Number /whatsapp your cv mention Axis Phones Mumbai: 8056659888 Please read following points: Education: minimum Graduation completed Excellent English communication Immediate joiners only Location: Vile Parle Mumbai No cab facility Rotational shifts 24*7 (no night shift for female) Two week offs (Rotational) Active job seekers - Immediate joiners Candidates with Excellent fluency in English only can apply / contact Grade - Officer/ AM Axis Bank India (On-site) #Come As You Are "We are dil se open. Women, LGBTQIA+ and PwD candidates of all ages are encouraged to apply" About Axis Phones: Axis Phones engages with Axis Banks customers and prospects, virtually, through the inbound contact centre to provide a seamless experience to customers while fulfilling their service requirements and using the opportunity to provide financial solutions via cross-sell and upsell. Supports sales and operations teams in the day-to-day improvement of transactions and its quality via employee engagement and coaching activities. Keeps a check on any malpractices and defines actions basis severity of incidents. The overall objective is to improve customer engagement leading to superior customer experience with improved productivity and sales effectiveness. About the Role: The Axis Phones Officer role is focused on rendering services to Axis Bank customers and ensuring satisfactory, first-time resolution is provided for all customer queries. To be successful at this role the incumbent needs to be the best for our customers by ensure process efficiency and cross-sell / up sell set products. Location:- Mumbai Key Responsibilities: Be the best for our customers by - Displaying complete onus to customers queries / problems - Delivering service with requisite courtesy and accuracy - Adhering to product and process requirements, with nil errors - Escalating customer issues to the right internal stakeholders - Effectively resolving customer complaints at the first instance, with excellent customer satisfaction scores Ensure process efficiency and effectiveness by - Complying to service and sales guidelines - Achieving Call Quality targets - Resolving customer queries at the first instance of contact, with minimum call handling time Cross-sell / upsell set products like - Loans and mortgages - Priority / elite accounts Qualifications: Optimal qualification for success on the job is: Graduate or Post graduate from a recognized institution. 0- 5 years relevant role in voice customer servive. Role Proficiencies: For successful execution of the job, the candidate should possess the following: Proficiency in systems related to Banking transactions and services. Good communication skills in both English and local language. Excellent lead generation and conversion skill. Ability to handle pressure and meet deadlines. Ability to successfully work as a part of a team. High sales orientation to meet the sales targets consistently. Teamwork, verbal and written excellence, resilience and highly motivated for developing a new department.
Posted 3 months ago
10 - 19 years
18 - 25 Lacs
Mumbai
Work from Office
Develop and implement a comprehensive communication strategy to enhance the visibility, Lead & manage the Foundation’s social media presence, driving engagement, storytelling, Create and curate high-impact content for diverse platforms
Posted 3 months ago
1 - 2 years
3 - 4 Lacs
Ahmedabad
Work from Office
Experience : - 1 - 2 years Qualification - Any graduate Key Responsibilities: Accurately enter sales orders into the ERP system and maintain up-to-date records. (Alpha + Distributor + Stockist + QC + Corporate + FC + Other) (With Payment Approval) Coordinate with the warehouse team to address out-of-stock situations and prioritize product replenishment. Monitor and work towards maintaining a high fulfillment ratio by minimizing delays and stock-outs. (Reports Level) Coordination between warehouse & Sales (Upsell items which are in stock) Act as the main point of contact between the offline sales team and the warehouse to ensure smooth communication. (For Logistics) Provide timely updates on stock availability and order status to the sales team. Prepare daily and weekly reports on order processing, stock levels, and fulfillment performance. Benefits for their employees: - Mediclaim for employee along with spouse and child (upto 2) Personal accidental Insurance of employee No sandwich leave policy flexible working hours Performance Bonus to Best performers in every quarter Paid Maternal & Paternal leaves Yearly performance appraisal All perks and Leaves are given from the day of joining , no restrictions during probation period Fun employee engagement activities every month CSR activities done on monthly basis Employee Birthday and Work Anniversary Celebrations Employee friendly culture to encourage good work life balance
Posted 3 months ago
3 - 8 years
5 - 10 Lacs
Bengaluru, Kolkata
Hybrid
About Client Hiring for One of the Most Prestigious Multinational Corporations! Job Title : Senior Associate - Property and Casualty Insurance Qualification : Any Graduate or Above Relevant Experience : 3 to 8 Years Note : " Healthcare experience will not be considered " Must Have Skills : * Property and Casualty * Commercial Insurance Good to have Skills : * Motor Insurance *Marine Insurance *Travel Insurance * US Mortgage * US Insurance * BFSI Roles and Responsibilities : Operates a variety of client systems and performs complex tasks and activities without supervision following information security policies, procedures and guidelines. Meets and exceeds client performance standards. Interacts with co-workers and supervisors to audit and troubleshoot to meet client needs in a timely manner. Takes initiative to find solutions and works effectively as a member of the team. Develops and implements procedures to meet quality, quantity, and timeliness standards. Composes clear, polite, and well-organized emails to communicate with clients. Anticipates client needs proactively and takes initiative. Coaches less-experienced staff in learning procedures and insurance knowledge. Analyzes the root cause of processing problems and keeps team and supervisor, and client informed of issues and solutions. Location : Bangalore ( Walkin - Kolkata and Bangalore ) CTC Range : Upto 10 LPA (Lakhs Per Annum) Notice period : Immediate joiner Shift Timing : Night Shift Mode of Interview : Walkin Mode of Work : Hybrid -- Thanks & Regards, Darini HR Analyst Black and White Business Solutions Pvt Ltd Bangalore, Karnataka, INDIA. Direct Number: 080-67432432 | WhatsApp 9591269435 darini@blackwhite.in | www.blackwhite.in ****************************** DO REFER YOUR FRIENDS**********************************
Posted 3 months ago
0 - 1 years
1 - 1 Lacs
Pune
Work from Office
1. Handling the incoming and outgoing calls. 2. Understanding the purpose of the call and handling the call to the concerned person . 3. Maintaining the reports on a daily basis. 4. Cross checking the inquiries in the CRM and ensuring all the calls are connected to the clients. 5. To ensure the Call back calls are connected in the specified time. 6. Maintaining the decorum in the telephone department. Required skills: Good communication skills Must be good in Ms Office Must be a good team player
Posted 3 months ago
2 - 7 years
2 - 7 Lacs
Pune
Work from Office
Dear Candidate, We are hiring for Customer Service Advisor- European Bank for Pune Location. (To Confirm Please Drop a Whatsapp or call on 9399615758 Monica ) ( In case The Number Is Busy, Please Drop A Whatsapp @ 9399615758 Monica ) Any graduate can apply. Your responsibilities: Job Description Purpose of the role To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Accountabilities Collaboration across multiple digital channels to personalise each interaction with a customer. Enhancing the bank's digital capabilities when current technology is identified as not yet ready to support. Provision of exceptional customer service to clients by responding to inquiries, resolving issues and handling client requests efficiently. Support the collaboration of internal stakeholders including sales, operational, and risk management teams to meet client needs and expectations, so that transactions are executed accurately and on time. Support teams within the business operations function as needed, including risk management, compliance and collections. Comply with all regulatory requirements and internal policies related to customer care. To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Analyst Expectations To meet the needs of stakeholders/ customers through specialist advice and support Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles. Likely to have responsibility for specific processes within a team They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L Listen and be authentic, E Energise and inspire, A Align across the enterprise, D Develop others. OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team. Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams. Check work of colleagues within team to meet internal and stakeholder requirements. Provide specialist advice and support pertaining to own work area. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams. Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise. Make judgements based on practise and previous experience. Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures. Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements. Build relationships with stakeholders/ customers to identify and address their needs. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset to Empower, Challenge and Drive the operating manual for how we behave. Exp Required: Min 2 + years Sal upto 7 LPA (To Confirm Please Drop a Whatsapp or call on 9399615758 Monica ) ( In case The Number Is Busy, Please Drop A Whatsapp @ 9399615758 Monica ) Regards SPARK CONSULTANCY
Posted 3 months ago
2 - 7 years
2 - 7 Lacs
Pune
Work from Office
Dear Candidate, We are hiring for Customer Service Advisor- European Bank for Pune Location. (To Confirm Please Drop a Whatsapp or call on 9399615758 Monica ) ( In case The Number Is Busy, Please Drop A Whatsapp @ 9399615758 Monica ) Any graduate can apply. Your responsibilities: Job Description Purpose of the role To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Accountabilities Collaboration across multiple digital channels to personalise each interaction with a customer. Enhancing the bank's digital capabilities when current technology is identified as not yet ready to support. Provision of exceptional customer service to clients by responding to inquiries, resolving issues and handling client requests efficiently. Support the collaboration of internal stakeholders including sales, operational, and risk management teams to meet client needs and expectations, so that transactions are executed accurately and on time. Support teams within the business operations function as needed, including risk management, compliance and collections. Comply with all regulatory requirements and internal policies related to customer care. To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Analyst Expectations To meet the needs of stakeholders/ customers through specialist advice and support Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles. Likely to have responsibility for specific processes within a team They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L Listen and be authentic, E Energise and inspire, A Align across the enterprise, D Develop others. OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team. Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams. Check work of colleagues within team to meet internal and stakeholder requirements. Provide specialist advice and support pertaining to own work area. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams. Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise. Make judgements based on practise and previous experience. Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures. Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements. Build relationships with stakeholders/ customers to identify and address their needs. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset to Empower, Challenge and Drive the operating manual for how we behave. Exp Required: Min 2 + years Sal upto 7 LPA (To Confirm Please Drop a Whatsapp or call on 9399615758 Monica ) ( In case The Number Is Busy, Please Drop A Whatsapp @ 9399615758 Monica ) Regards SPARK CONSULTANCY
Posted 3 months ago
2 - 7 years
2 - 7 Lacs
Pune
Work from Office
Dear Candidate, We are hiring for Customer Service Advisor- European Bank for Pune Location. (To Confirm Please Drop a Whatsapp or call on 9399615758 Monica ) ( In case The Number Is Busy, Please Drop A Whatsapp @ 9399615758 Monica ) Any graduate can apply. Your responsibilities: Job Description Purpose of the role To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Accountabilities Collaboration across multiple digital channels to personalise each interaction with a customer. Enhancing the bank's digital capabilities when current technology is identified as not yet ready to support. Provision of exceptional customer service to clients by responding to inquiries, resolving issues and handling client requests efficiently. Support the collaboration of internal stakeholders including sales, operational, and risk management teams to meet client needs and expectations, so that transactions are executed accurately and on time. Support teams within the business operations function as needed, including risk management, compliance and collections. Comply with all regulatory requirements and internal policies related to customer care. To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Analyst Expectations To meet the needs of stakeholders/ customers through specialist advice and support Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles. Likely to have responsibility for specific processes within a team They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L Listen and be authentic, E Energise and inspire, A Align across the enterprise, D Develop others. OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team. Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams. Check work of colleagues within team to meet internal and stakeholder requirements. Provide specialist advice and support pertaining to own work area. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams. Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise. Make judgements based on practise and previous experience. Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures. Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements. Build relationships with stakeholders/ customers to identify and address their needs. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset to Empower, Challenge and Drive the operating manual for how we behave. Exp Required: Min 2 + years Sal upto 7 LPA (To Confirm Please Drop a Whatsapp or call on 9399615758 Monica ) ( In case The Number Is Busy, Please Drop A Whatsapp @ 9399615758 Monica ) Regards SPARK CONSULTANCY
Posted 3 months ago
2 - 7 years
2 - 7 Lacs
Pune
Work from Office
Dear Candidate, We are hiring for Customer Service Advisor- European Bank for Pune Location. (To Confirm Please Drop a Whatsapp or call on 9399615758 Monica ) ( In case The Number Is Busy, Please Drop A Whatsapp @ 9399615758 Monica ) Any graduate can apply. Your responsibilities: Job Description Purpose of the role To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Accountabilities Collaboration across multiple digital channels to personalise each interaction with a customer. Enhancing the bank's digital capabilities when current technology is identified as not yet ready to support. Provision of exceptional customer service to clients by responding to inquiries, resolving issues and handling client requests efficiently. Support the collaboration of internal stakeholders including sales, operational, and risk management teams to meet client needs and expectations, so that transactions are executed accurately and on time. Support teams within the business operations function as needed, including risk management, compliance and collections. Comply with all regulatory requirements and internal policies related to customer care. To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Analyst Expectations To meet the needs of stakeholders/ customers through specialist advice and support Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles. Likely to have responsibility for specific processes within a team They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L Listen and be authentic, E Energise and inspire, A Align across the enterprise, D Develop others. OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team. Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams. Check work of colleagues within team to meet internal and stakeholder requirements. Provide specialist advice and support pertaining to own work area. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams. Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise. Make judgements based on practise and previous experience. Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures. Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements. Build relationships with stakeholders/ customers to identify and address their needs. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset to Empower, Challenge and Drive the operating manual for how we behave. Exp Required: Min 2 + years Sal upto 7 LPA (To Confirm Please Drop a Whatsapp or call on 9399615758 Monica ) ( In case The Number Is Busy, Please Drop A Whatsapp @ 9399615758 Monica ) Regards SPARK CONSULTANCY
Posted 3 months ago
0 - 5 years
2 - 4 Lacs
Bengaluru
Work from Office
Interact with customers in response to inquiries, concerns, and requests about products & services should be able to answer servicing questions PUC (12th)/Diploma/Undergraduates & Graduates can apply Salary 18000 to 40000 call @ 8982430907 Nidhi
Posted 3 months ago
2 - 7 years
2 - 7 Lacs
Pune
Work from Office
Dear Candidate, We are hiring for Customer Service Advisor- European Bank for Pune Location. (To Confirm Please Drop a Whatsapp or call on 9821610745 Anjali ) ( In case The Number Is Busy, Please Drop A Whatsapp @ 9821610745 Anjali ) Any graduate can apply. Your responsibilities: Job Description Purpose of the role To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Accountabilities Collaboration across multiple digital channels to personalise each interaction with a customer. Enhancing the bank's digital capabilities when current technology is identified as not yet ready to support. Provision of exceptional customer service to clients by responding to inquiries, resolving issues and handling client requests efficiently. Support the collaboration of internal stakeholders including sales, operational, and risk management teams to meet client needs and expectations, so that transactions are executed accurately and on time. Support teams within the business operations function as needed, including risk management, compliance and collections. Comply with all regulatory requirements and internal policies related to customer care. To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Analyst Expectations To meet the needs of stakeholders/ customers through specialist advice and support Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles. Likely to have responsibility for specific processes within a team They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L Listen and be authentic, E Energise and inspire, A Align across the enterprise, D Develop others. OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team. Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams. Check work of colleagues within team to meet internal and stakeholder requirements. Provide specialist advice and support pertaining to own work area. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams. Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise. Make judgements based on practise and previous experience. Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures. Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements. Build relationships with stakeholders/ customers to identify and address their needs. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset to Empower, Challenge and Drive the operating manual for how we behave. Exp Required: Min 2 + years Sal upto 7 LPA (To Confirm Please Drop a Whatsapp or call on 9821610745 Anjali ) ( In case The Number Is Busy, Please Drop A Whatsapp @ 9821610745 Anjali ) Regards SPARK CONSULTANCY
Posted 3 months ago
2 - 7 years
2 - 7 Lacs
Pune
Work from Office
Dear Candidate, We are hiring for Customer Service Advisor- European Bank for Pune Location. (To Confirm Please Drop a Whatsapp or call on 9821610745 Anjali ) ( In case The Number Is Busy, Please Drop A Whatsapp @ 9821610745 Anjali ) Any graduate can apply. Your responsibilities: Job Description Purpose of the role To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Accountabilities Collaboration across multiple digital channels to personalise each interaction with a customer. Enhancing the bank's digital capabilities when current technology is identified as not yet ready to support. Provision of exceptional customer service to clients by responding to inquiries, resolving issues and handling client requests efficiently. Support the collaboration of internal stakeholders including sales, operational, and risk management teams to meet client needs and expectations, so that transactions are executed accurately and on time. Support teams within the business operations function as needed, including risk management, compliance and collections. Comply with all regulatory requirements and internal policies related to customer care. To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Analyst Expectations To meet the needs of stakeholders/ customers through specialist advice and support Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles. Likely to have responsibility for specific processes within a team They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L Listen and be authentic, E Energise and inspire, A Align across the enterprise, D Develop others. OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team. Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams. Check work of colleagues within team to meet internal and stakeholder requirements. Provide specialist advice and support pertaining to own work area. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams. Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise. Make judgements based on practise and previous experience. Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures. Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements. Build relationships with stakeholders/ customers to identify and address their needs. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset to Empower, Challenge and Drive the operating manual for how we behave. Exp Required: Min 2 + years Sal upto 7 LPA (To Confirm Please Drop a Whatsapp or call on 9821610745 Anjali ) ( In case The Number Is Busy, Please Drop A Whatsapp @ 9821610745 Anjali ) Regards SPARK CONSULTANCY
Posted 3 months ago
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