Job Title: Monitoring, Evaluation and Learning Officer (MEAL Officer) Position: Manager Department: Corporate Social Responsibility Location: Mumbai Company: Sun Pharmaceutical Industries Ltd. Job Profile: Develop and implement monitoring, evaluation and learning framework that encapsulates inputs/output monitoring, process quality, outputs, outcomes and impact evaluation. Set-up learning systems and platform for exchange of insights, key learnings, challenges and mitigation strategies to improve the project design and implementation process. Design and implement management information systems to capture programme and finance data from the field and present strategic analysis for further decision making. Put together a system for data audits to assess the data quality (Correctness, Comprehensiveness, Ethical Reporting, etc) Build capacities of team on monitoring systems, data integrity, data analysis and other aspects of MEAL. Design and implement dip-stick studies, outcomes studies to assess the quality of implementation and to assess the outcomes. Coordinate with external agencies for conducting programme evaluations that includes writing the scope of such evaluations, quality assessment and vetting of the report. Support in conducting monthly, quarterly and annual programme and financial reviews as per the standard operating procedures. Providing data and information to communication team that supports in putting together a cogent narration about CSR. Take up any other work assigned by reporting manager Required skills: Good knowledge & skills of statistical packages for data management including MS office. Intermediate to advance skills in Excel data management desirable. Exposure to backend data management on IT platforms and logical understanding of data flow is desired. Working knowledge and exposure to development of data input forms on systems like ODK/ SurveyCTO /DimaGi /CRM / salesforce etc. is highly desirable. Required qualifications: Postgraduate/ Graduate degree in Statistics/ Population Sciences/ Demography/ Other allied Sciences. At least 4 years of experience in the role of monitoring, research and evaluations.

Hiring for Customer support role- Fresher & Experience are eligible Salary: Freshers 11000-14K In hand Experience: 16K Graduation: Not Mandatory Languages: Tamil, English 6 Days Working days Call UMA 6357012699 to apply. . . Required Candidate profile . Should be fluent in English + Tamil or Malayalam or Hindi Ready to work from office Required Immediate joiner Ready to work in Voice process- Customer support role Call UMA 6357012699 to apply. . .

Roles and Responsibilities Handle customer queries via phone calls to resolve their concerns in a timely and professional manner. Provide accurate information about products/services to customers through written communication (email) or verbal communication (phone). 1-4 years of experience in BPO/Call Centre environment handling international clients. Excellent written communication skills with ability to write clear emails in English language. Strong verbal communication skills with good telephonic etiquette. Ability to work on rotational shifts including night shifts as per business requirements. interested to work in fixed night shifts location - chennai work from office notice period - immediate joiners

Fresher & Experience ate eligible Salary: Fresher 12K to 15k Inhand Experience:16k Inhand Graduation: Mandatory 6 Days Working days Languages; Hindi, English Call Swathi 6357012499 For More Info . .

Key Responsibilities: Customer Interaction: Handle incoming calls from customers promptly and professionally. Provide information about products, services, and company policies. Address customer inquiries, concerns, and complaints effectively. Issue Resolution: Troubleshoot and resolve customer issues or complaints in a timely manner. Escalate complex issues to appropriate departments for further investigation. Data Entry: Accurately and efficiently input customer information and details into the company's database. Product Knowledge: Stay informed about the company's products, services, and promotions to provide accurate information to customers. Eligibility Criteria: High school diploma or equivalent; college degree is a plus. Proven customer service experience, preferably in a call center environment. Should have minimum 6 months - 12 months of relevant experience Excellent communication skills, both verbal and written. Strong problem-solving and decision-making abilities. Proficiency in using call center software and computer systems. Ability to work in a fast-paced and dynamic environment. Strong attention to detail and accuracy. Day Shift and Sunday Fixed off Interested Candidates, please reach out to - Contact Person: Subha Contact No.: 9148982023

Urgent Hiring!! Assist customers via phone, email, and chat. Resolve inquiries, issues, and complaints. Provide product information and ensure satisfaction. Stay updated on products and policies. Call/WhatsApp HR Unnatii @8449222514 Required Candidate profile Excellent English Communication UG/Grad/PG Fresher/Exp. Rotational Shifts ( 24*7) Work from office Immediate joiners only Candidate must be available for face to face round of interview Perks and benefits 5 days working Incentives Allowance Both side cabs

Are you looking for a stable customer support voice process?????? We have 75 active positions for a TOP MNC located at Noida Job Location: Noida 128 Job Overview: We are seeking a dynamic and results-oriented Voice Customer Service Executives for our affluent customer segment. The ideal candidate will have strong communication skills, a proven track record in inbound customer service, and the ability to drive revenue through up selling. This role is open to graduates with relevant experience in a blended customer service environment. Key Responsibilities: Handle inbound customer calls with a focus on up selling products and services. Engage affluent customers with a consultative approach to enhance their experience and drive revenue growth. Adhere to operational guidelines and client-specific requirements while ensuring high-quality service. Maintain accurate records of customer interactions and sales activities. Qualifications & Requirements: Education: Graduates only. Experience: Minimum 1 year of ANY customer service experience. OTHER DETAILS SALARY : Upto 32K Inhand 5 working days per week with 2 rotational week-offs. Flexible shift options for male candidates (Note: Cab services are not provided). Day Shift for Females CONTACT IMMEDIATELY Interested candidates, please share your CV via WhatsApp for an immediate response. Sr HR Ankita - 8077879468 ( Call & WhatsApp) Email: ankibisht12345@gmail.com Take the next step in your career by joining our dedicated team! TOUCH CONSULTANTS NO CHARGES

Department:- Customer Service, Inbound, Outbound Work From Office Shifts Timing: - Day Shift Preferred candidate profile HSC Pass Can apply Freshers can apply Marathi And Hindi Good communication / Average English. Salary:- 14,500 in-hand to 20,000 in-hand plus incentives. Rotational week off Rounds of Interviews:- HR round Operations round What We Offer: Competitive salary and benefits package Opportunities for career advancement Comprehensive training program Supportive team environment How to Apply:- To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Rajesh: 8180837031

Responsibilities and Required Skills Responsibilities: Oversee and Manage ESG Projects in AuditBoard Send notification reminders for overdue tasks Inform TI and SOV about new users or technical issues encountered by stakeholders Coordinate with Deloitte and Internal Audit (IA): Facilitate audit reviews of responses and data collected in AuditBoard Ensure Deloitte and IA meet review deadlines Connect Deloitte and IA with the appropriate SMEs for inquiries or requests Prepare and Send Weekly CSR Progress Updates to Leaders: Provide clear and concise updates on progress Review Substantiation for Key Sections: Evaluate substantiation for A-Z webpages, memberships, GRI Index, appendix, and stories to ensure appropriate supporting documentation Perform Controls Testing (eg, Sphera Data Entry Control): Conduct detailed reviews and ensure proper controls are in place (TBD) Communicate and Escalate Based on CSR Progress: Follow up with accountable individuals on activity closure Escalate unresolved issues to leadership as needed Develop and Distribute Progress Memos: Summarize updates for executive review Collaborate with Internal Audit (IA) and External Audit (EA): AuditBoard Expertise: Proficiency in using the AuditBoard tool for managing ESG projects Communication and Coordination Skills: Effectively liaise with Deloitte, IA, and stakeholders Audit and Detail-Oriented Skills (Preferred): Understand controls testing and appropriate supporting documentation Project Management Skills: Manage timelines, processes, and ensure alignment with executive expectations Effective Executive Communication: Present progress and escalate issues clearly to leadership Assurance and Controls Knowledge: Ensure robust assurance and control mechanisms are in place

Role & responsibilities : As a CSR Initiative Candidate should be aware of job role mentioned above. Preferred candidate profile Perks and benefits

Hiring for TOP MNC in Gurgaon location Hiring For International Voice Grad/UG Fresher -4 LPA For BE/B.Tech 6 Months exp with International BPO -3.80 LPA & Grad/UG/BE/Btech/with 1 year Exp International BPO -4.45 LPA Call- Himanshu 9289877542

- **Job Title:** BPO - Tamil - Freshers & Experience - **Introduction:** - Provides a concise overview of the role with clear insights into responsibilities, qualifications, and benefits. - **Overview of the Role:** - The position of 'BPO - Tamil - Freshers & Experience' is a vital component of our organization, designed to drive operational excellence and strategic growth. - Demands a blend of technical expertise, problem-solving skills, and strong interpersonal abilities. - **Key Responsibilities:** - **Operational Duties:** - Handle daily tasks and troubleshoot issues to ensure smooth operations. - Manage processes effectively and implement best practices for improved efficiency. - **Collaborative Efforts:** - Work closely with cross-functional teams and coordinate with various departments. - Contribute to group projects and share insights for a collaborative environment. - **Performance Monitoring:** - Monitor, track, and report performance metrics. - Analyze data to provide actionable feedback for continuous improvement. - **Qualifications and Skills:** - Relevant degree or equivalent work experience is required. - Fresh graduates with strong academic records are welcome. - **Technical Expertise:** - Proficiency in essential software tools and analytical thinking is necessary. - Ability to quickly adapt to new technologies and methodologies. - **Communication Skills:** - Excellent verbal and written communication skills are essential. - Ability to work effectively in teams and lead projects when necessary. - **Work Environment & Benefits:** - **Culture and Flexibility:** - Dynamic and inclusive work environment that fosters innovation. - Flexible work arrangements and a focus on work-life balance. - **Competitive Compensation:** - Competitive salary package with performance-based incentives. - Comprehensive benefits including health insurance, retirement plans, and professional development opportunities. - **Career Growth & Application Process:** - Opportunities for continuous training, mentorship, and career progression. - Structured application process involving resume submission, cover letter, and multiple interview stages. - **Conclusion:** - A unique opportunity to join a forward-thinking organization, ideal for individuals passionate about innovation and excellence. - **Unique Note:** - This bullet summary is tailored specifically for the role 'BPO - Tamil - Freshers & Experience', ensuring clarity and alignment with organizational values. (Variation index: 8) - Additional details: This bullet point further emphasizes the strategic importance of the role, highlights the blend of technical and soft skills required, and showcases the extensive support provided by the organization through training, mentorship, and competitive benefits. It underscores the dynamic and inclusive culture of the workplace, aimed at fostering innovation, continuous learning, and professional growth. - Additional details: This bullet point further emphasizes the strategic importance of the role, highlights the blend of technical and soft skills required, and showcases the extensive support provided by the organization through training, mentorship, and competitive benefits.

Apply now- Resolve client queries & assess their needs to achieve satisfaction Build sustainable relationships and trust with customer Provide accurate, valid and complete information Contact HR Mahima @8954771188 Required Candidate profile Excellent English Communication UG/Grad/PG Fresher/Exp. Rotational Shifts ( 24*7) Work from office Immediate joiners only Candidate should be available for face to face interview Perks and benefits 5 days working Great Incentives Both side cab

Every Company promises to change the world. Join one that ACTUALLY does! We are looking for a dynamic and purpose-driven Manager - Impact Partnerships to join our sales team. Please only apply if you have Sales OR Partnerships experience with a media house or a social impact organisation. As a Manager - Impact Partnerships , at The Better India , you will: Build solid relationships with brand marketing teams, CSR teams and foundations to attain large-scale campaigns for The Better India. Establish TBI firmly as a thought leader in the Purpose -driven Marketing/CSR / Development / Sustainability eco-system by developing IPs and campaigns with the marketing and editorial teams, participating in relevant events, applying for awards, and more. Negotiate partnership deals and encourage and supervise any collaborations with partner brands. Develop clear and consistent strategies to achieve the company stated business goals and revenue targets, while ensuring a healthy funnel of opportunities at all times. Our ideal colleague will : Have worked in partnerships/business development/fundraising teams in the space of impact consulting, impact investing or CSR projects Have developed and executed end-to-end impact projects in the space of social change, sustainability and more Well-versed with impact measurement and reporting in the development sector Deeply connected in the Development Sector A Masters from a Tier-1 MBA institute or equivalent Social Science degree What can you expect An amazing opportunity to make a difference in the lives of millions around the world A more than fair and above market standard compensation package Health Insurance for you and your family Flexible working environment and a very open, transparent culture Location-Delhi Experience required - 8 to 10 years

Greetings! Scorelabs Hiring for Tele caller Ensure customer satisfaction and provide professional customer support. Maintaining a positive, empathetic, and professional attitude towards customers at all times. Required Candidate profile Any Graduate Fresher / Experienced Should have good communication English +Bengali / Odiya / Kannada Responding promptly to customer inquiries. Hr Gowthami - 7842272470

International Blended Process Customer Service Gurgaon WFO Rotational Shifts Both Side Cabs Immediate joining Salary - 36K inhand 42k CTC + Incentives Freshers - 28k inhand WhatsApp Your CV to Paras 9999780131 Paras.impacservices@gmail.com Required Candidate profile Graduation Mandatory 1yr International BPO exp Mandatory Fresher Graduates Can Apply

Greetings from The Job Factory !!! Job Title: International Voice Process Executive Location: Bangalore Job Type: Full-time Shift Timings: [US/UK/Australian shifts] Rotational Experience: 0-5 years Salary: Freshers - 3 to 3.5LPA Experience - 5 to 5.5 LPA How to Apply: For More Details Call : HR Sameera@ 9900975043(Call or whatsapp ) Email ID : sameera@thejobfactory.co.in Job Description: We are seeking enthusiastic and customer-oriented individuals to join our International Voice Process team. Whether you're a fresher or have prior experience, we welcome you to be part of our growing team. In this role, you will interact with international customers, providing outstanding service and addressing their queries, concerns, or technical issues. Key Responsibilities: Handle inbound and outbound calls from international customers, addressing queries related to our products and services. Provide high-quality customer support by troubleshooting, resolving issues, and ensuring customer satisfaction. Maintain accurate records of customer interactions, including complaints, inquiries, and feedback. Work to meet daily, weekly, and monthly targets for call volume, quality, and customer satisfaction. Provide timely solutions to customer issues, escalating as necessary to relevant departments. Deliver information clearly and effectively, ensuring customer understanding. Follow company guidelines and protocols to provide consistent service. Maintain a positive attitude while interacting with customers from different regions. Required Skills and Qualifications: Fresher Candidates: Excellent communication skills in English with a willingness to learn and develop. Experienced Candidates (0-5 years): Prior experience in a voice process, customer service, or BPO role is preferred but not mandatory. Ability to effectively communicate with international customers in a clear, concise, and friendly manner. Strong listening skills and the ability to understand customer needs and concerns. Basic computer proficiency (MS Office, internet browsing, etc.). Ability to work in a fast-paced and target-driven environment. Positive attitude and problem-solving mindset. Flexibility to work in shifts (including weekends and holidays). Preferred Qualifications: Any Graduates or Under graduates can apply ]Experience in an international BPO or customer service role is a plus. Knowledge of CRM systems or customer service tools is advantageous. Ability to work collaboratively in a team environment. Benefits: Competitive salary with performance-based incentives. Health insurance and employee wellness programs. Career growth opportunities and skill development. Fun and inclusive work culture. Regular training and upskilling opportunities. How to Apply: For More Details Call : HR Sameera@ 9900975043(Call or whatsapp ) Email ID : sameera@thejobfactory.co.in

Serve as the primary point of contact for customers, answering queries about products, services, and promotions. Assist customers in selecting watches that best meet their needs, preferences, and lifestyle, providing product knowledge and expert advice. Maintain and build long-term relationships with existing clients through personalized follow-up and communication. Handle all customer complaints and concerns in a timely and professional manner, ensuring high satisfaction levels. Educate customers on the proper care and maintenance of their watches, including warranties and repairs. Offer recommendations on new collections, limited editions, and special offers to drive customer engagement and sales. Process orders, returns, and exchanges, ensuring accuracy and timely delivery. Work closely with the sales and marketing teams to develop and execute customer retention strategies. Monitor customer feedback, identify trends, and relay insights to the management team for service and product improvements. Ensure the proper upkeep of customer data within the CRM system, maintaining accurate records of customer interactions and sales history. Participate in events, exhibitions, and trade shows to represent the brand and connect with customers. Key Requirements: Education: [Bachelor's Degree in Business Administration, Marketing, Communications, or related field.] Experience: [1-3 years of experience in customer service or relationship management, preferably within the luxury or retail sector.] Strong interpersonal and communication skills (both written and verbal). In-depth knowledge of watches, horology, and the luxury watch industry. Ability to connect with high-end clientele and provide personalized service. Strong problem-solving and conflict-resolution skills. Proficiency in CRM software, MS Office applications, and POS systems. Ability to work independently as well as part of a team in a fast-paced retail environment. Flexibility to work evenings, weekends, and holidays, if required. Preferred Qualifications: Experience in luxury goods sales or retail, particularly in the watch or fashion industry. Familiarity with social media platforms for customer engagement. Fluency in multiple languages is a plus, particularly for international customers.

Designation: Business Development Executive Urgent Hiring Process: Process: Salary - 15000/- to 25000/- Net + Monthly Incentives UPTO 25000/- Education - HSC Mandatory BPO Sales Experience with Excellent Communication Timing - 10:00 - 7:00 Working - 6 Days Off – Rotational (Virtual Interviews) Google Meet - Time: 2:30pm - 6:00pm (Face to Face Interview) - Time: 12:00am - 7:00pm. Responsibilities: Contact potential or existing donors to inform them about our company's products. Answer questions about our products. Ask questions to understand donor's requirements and close sales. Enter and update donor information in the database. The call will have 4 major objectives: To show gratitude towards donors, keeping in mind the tone of voice by thanking them for the work they have done to save many lives. Get an idea as to why they dropped off from donating to a fundraiser and make note of their feedback. It could be a technical error or their personal choice, but gathering this information is crucial. Sales - This is where the candidate will request the donor to donate on that particular fundraiser itself by persuading them. If the opportunity presents itself, the candidate would be expected to upsell the amount. (For example: Let’s assume INR 1000 was amount they were intending to donate, the candidate would try & upsell 25% more). What you bring to the table: Work experience of 0-4 years in Tele calling Willingness to work from office for 6 days in a week Perks and benefits: Attractive pay package on par with industry standards Flexible and meritocratic work culture Work environment aligned with diversity and inclusion parameters Individual’s professional & personal growth via learning & development programs

We are hiring For Top MNC - Designation : Process Associate Location : Pune/ Bangalore Ctc Upto 2.88 Lpa Call : Aarti : 8058283352 Apply to : conversepunetech@gmail.com Thanks, Team Converse

Job Overview: We are hiring tech-savvy professionals to deliver exceptional technical support to international customers. Candidates with strong communication skills and technical knowledge are encouraged to apply. Key Details: Openings: 80 Shifts & Week Offs: Rotational Working Days: 5 days a week Salary: Up to 50,000 in hand Cab Services: Provided Key Responsibilities: Provide technical assistance and troubleshooting to international customers. Resolve customer queries efficiently with excellent service quality. Collaborate with the internal team to ensure customer satisfaction. Requirements: technical experience preferred Strong communication skills and technical expertise. Candidate must have super Excellent communication skills Job Types: Full-time, Permanent Pay: 15,000.00 - 50,000.00 per month Benefits: Health insurance Leave encashment Provident Fund Shift: Rotational shift Education: Grad/UG Freshers can apply. Experience: Technical support: 1 year (Preferred) total work: 1 year (Preferred) Apply now to kickstart your career! Interested candidates kindly share your CV: HR Astha - 7827520396 HR Khushi - 8532070200 HR Shiva - 7832831126 HR Tanu - 7384484039

REGULAR ONLINE INTERVIEWS for CHAT & VOICE PROCESSES for a TOP MNC located at Gurgaon Job location : GURGAON (Relocation is Mandatory) CANDIDATES WHO ARE READY TO RELOCATE SHOULD ONLY CALL --------------------------------------------------------------------------- Details Hiring for INTERNATIONAL CHAT & VOICE PROCESSES. Hiring FRESHERS & EXPERIENCED candidates. Salary : 15.7K in hand to 25K + Cab and Huge incentives INTERNATIONAL PROCESS, Sat & Sun are fixed OFF. Why Join Us? 5-day working week Balanced Work lifestyle Excellent incentive structure to boost your earnings Great career growth opportunities in the international process industry CONTACT IMMEDIATELY Interested candidates can directly contact or share their CV on this number: Sr HR Monika - 9540632102 ( Call & WhatsApp) Email: touch.hr28@gmail.com Dont miss out on the opportunity to start or grow your career in an international process role with us! Apply today!

We are Hiring for International voice process !! Qualification : Grad / UG ( Min 1yr exp ) Location:Bangalore Salary:Upto 28k Shifts :Rotational Virtual interview !! Call or whatsapp manya @6364808230 / 9901777673/ 6364822002 Required Candidate profile Communication skills. Service reps should be pleasant and empathetic while they're interacting with customers. Competent technical knowledge. Ability to multitask.

Job Location: - Magarpatta, Hadapsar, Pune Facility - Pick up and Drop by the company International customer support experience is required. Role & responsibilities Review of service receipt tools such as Mailbox/SharePoint/Shared drive Enters new orders/quotes from customers through order entry systems, with emphasis on error-free order management Enters changes and cancellations from customers through order entry systems (MFGPRO, CCP) using required customer metrics Maintains accurate and organized order files, order acknowledgments and customer contact information to the required shared drives/tools/systems Proactively communicates in a timely manner with internal teams/stakeholders regarding order verification queries, order status, pricing, and shipment status. To be competent on 1-2 process task (Portal, Order Entry or quoting) Immediate joiners share their CV at arpita.mandal@teamlease.com with below details Current location Current organization Qualification Total Experience Notice Period Last CTC Expected CTC

BPO hiring Day Shift Average communication is required 1 days / 2 days fixed weekend rotational off Sal Upto 16K Immediate joining Pls call HR.Gaurav 7796427055 for more info Pls refer your friends also Perks and benefits Unlimited Incentives