Greetings from The Job Factory !!!! We are India's Largest BPO Recruitment Company. Golden opportunity for freshers and Experience Salary Range : 5.5L.P.A + Incentive For More Details Call : HR Kabishka @9008816263 (Call or whatsapp ) Email ID : kabishka@thejobfactory.co.in Role & responsibilities : Manage inbound and outbound calls from international customers to provide assistance and resolve inquiries. Deliver exceptional customer service by efficiently addressing customer queries and providing effective solutions. Assist with product or service-related questions, troubleshooting, and technical support (if applicable). Maintain a high level of product knowledge to provide accurate information and resolve customer concerns. Accurately document and update customer information in the companys CRM system. Follow company policies and service level agreements (SLAs) to ensure high customer satisfaction. Communicate in a clear, polite, and professional manner to ensure a positive customer experience. Meet individual and team performance targets, such as call handling time, customer satisfaction scores, and first-call resolution. Collaborate with other team members and departments to improve service delivery. Preferred candidate profile : Fluency in English: Excellent verbal communication skills in English (knowledge of additional languages is a plus). Communication Skills: Clear, confident, and customer-centric communication skills. Problem-Solving: Ability to handle complex issues with professionalism and patience. Adaptability: Comfortable with a fast-paced environment and adjusting to changing customer needs. Technical Skills: Basic knowledge of computer applications and CRM software. Time Management: Strong time management skills to handle high call volumes efficiently. Experience: Previous experience in customer service, technical support, or a voice-based role is preferred. Freshers are also encouraged to apply. Education: Minimum high school diploma; a college degree is preferred. Shift Flexibility: Willingness to work flexible hours, including weekends and holidays. Perks and benefits : Competitive Salary: Attractive salary based on experience and skills. Performance-Based Incentives: Rewards and incentives for achieving KPIs such as customer satisfaction, call quality, etc. Health Benefits: Comprehensive medical insurance and healthcare plans. Retirement Benefits: Provident fund, retirement savings, or pension options. Paid Time Off: Generous vacation days, sick leave, and public holidays. Employee Wellness Programs: Access to wellness initiatives, mental health support, and fitness programs. Work-Life Balance: Flexible working hours and paid time off to support work-life balance. Career Growth Opportunities: Opportunities for internal promotions and career development. Training & Development: Ongoing training to help you enhance both personal and professional skills. Recognition & Rewards: Regular recognition for top performers, including Employee of the Month awards. For More Details Call : HR Kabishka @9008816263 (Call or whatsapp ) Email ID : kabishka@thejobfactory.co.in

Roles and Responsibilities Handle customer calls to resolve their queries and concerns. Provide excellent customer service by listening actively, empathizing with customers' issues, and offering solutions. Maintain accurate records of all interactions with customers using CRM software. Collaborate with internal teams to resolve complex customer issues that require escalation. Meet performance targets for quality metrics such as first call resolution rate, handle time, and abandon rate. Freshers And Any experience is FINE call hr aditi@7795311459 call ruth@9590520040 call hr indu@7848820046 call hr Ashika@7829423175

Greetings from The Job Factory !!!! We are India's Largest BPO Recruitment Company. Golden opportunity for freshers and Experience Salary Range : 5.5L.P.A + Incentive For More Details Call : HR Lilly @ 9880951682 (Call or whatsapp ) Email ID : lilly@thejobfactory.co.in Role & responsibilities : Manage inbound and outbound calls from international customers to provide assistance and resolve inquiries. Deliver exceptional customer service by efficiently addressing customer queries and providing effective solutions. Assist with product or service-related questions, troubleshooting, and technical support (if applicable). Maintain a high level of product knowledge to provide accurate information and resolve customer concerns. Accurately document and update customer information in the companys CRM system. Follow company policies and service level agreements (SLAs) to ensure high customer satisfaction. Communicate in a clear, polite, and professional manner to ensure a positive customer experience. Meet individual and team performance targets, such as call handling time, customer satisfaction scores, and first-call resolution. Collaborate with other team members and departments to improve service delivery. Preferred candidate profile : Fluency in English: Excellent verbal communication skills in English (knowledge of additional languages is a plus). Communication Skills: Clear, confident, and customer-centric communication skills. Problem-Solving: Ability to handle complex issues with professionalism and patience. Adaptability: Comfortable with a fast-paced environment and adjusting to changing customer needs. Technical Skills: Basic knowledge of computer applications and CRM software. Time Management: Strong time management skills to handle high call volumes efficiently. Experience: Previous experience in customer service, technical support, or a voice-based role is preferred. Freshers are also encouraged to apply. Education: Minimum high school diploma; a college degree is preferred. Shift Flexibility: Willingness to work flexible hours, including weekends and holidays. Perks and benefits : Competitive Salary: Attractive salary based on experience and skills. Performance-Based Incentives: Rewards and incentives for achieving KPIs such as customer satisfaction, call quality, etc. Health Benefits: Comprehensive medical insurance and healthcare plans. Retirement Benefits: Provident fund, retirement savings, or pension options. Paid Time Off: Generous vacation days, sick leave, and public holidays. Employee Wellness Programs: Access to wellness initiatives, mental health support, and fitness programs. Work-Life Balance: Flexible working hours and paid time off to support work-life balance. Career Growth Opportunities: Opportunities for internal promotions and career development. Training & Development: Ongoing training to help you enhance both personal and professional skills. Recognition & Rewards: Regular recognition for top performers, including Employee of the Month awards. For More Details Call : HR Lilly @ 9880951682 (Call or whatsapp ) Email ID : lilly@thejobfactory.co.in

Management Level: 9-Team Lead/Consultant Must-have skills: Sustainability Good to have skills: Strong problem-solving skills, adaptability to changing business needs, and expertise in cross-functional collaboration. Job Summary : This role involves driving strategic initiatives, managing business transformations, and leveraging industry expertise to create value-driven solutions. Roles & Responsibilities: Manage business operations, drive performance optimization, and lead cross-functional teams to achieve organizational objectives. Professional & Technical Skills: - Relevant experience in the required domain. - Strong analytical, problem-solving, and communication skills. - Ability to work in a fast-paced, dynamic environment. Additional Information: - Opportunity to work on innovative projects. - Career growth and leadership exposure.

Job Title - Topic advisory Consultant Management Level: 9-Team Lead/Consultant Location: Bengaluru, BDC10B Must-have skills: Sustainability Good to have skills: Strong problem-solving skills, adaptability to changing business needs, and expertise in cross-functional collaboration. Job Summary : This role involves driving strategic initiatives, managing business transformations, and leveraging industry expertise to create value-driven solutions. Roles & Responsibilities: Manage business operations, drive performance optimization, and lead cross-functional teams to achieve organizational objectives. Professional & Technical Skills: - Relevant experience in the required domain. - Strong analytical, problem-solving, and communication skills. - Ability to work in a fast-paced, dynamic environment. Additional Information: - Opportunity to work on innovative projects. - Career growth and leadership exposure.

Skill required: Customer Operations - Non Voice - Service Desk Non-Voice Support Designation: Customer Service Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years What would you do? CSR is primarily responsible for providing customer service support according to the scope of work and service level requirements. This includes ensuring call quality and quantitative standards are observed in meeting customer care needs and resolving them in a timely fashion.Customer Operations - Voice - Help desk role - ticket resolution/Chat supportRecording, diagnosing, troubleshooting, resolving or assigning incidents and service requests based on defined scope of support. Manage unplanned interruptions to restore normal service operations as quickly as possible for non-voice interactions like email, web and chat. What are we looking for? College graduate, preferred but not required Excellent English Communication Skills demonstrated by having a local Berlitz rating of B1T, or B2 and higher (For offshore resources) Experience in customer care, sales, tech support and/or similar accounts, required Experience in broadband and/or TV troubleshooting, recommended but not required Roles and Responsibilities: Provide support for resolution of customer problems, issues, requests and queries. Ensure proper documentation, notification, escalation, tracking, and follow up of all incidents. Primary responsibilities are focused on customer contact, not transaction processing. To perform assigned skill sets and its corresponding activities and tasks efficiently. To support & record a variety of customer service issues through telephone from customers. Validate, investigate and resolve these issues within established guidelines. This includes coordinating with the escalation path which may include but not limited to internal Accenture or Client. To provide first-level troubleshooting on customer home broadband, tv, and phone setup and connectivity issues To provide recommendations to customers on new product, packages, upsells, and cross-sells that match the customer's lifestyle needs and generate additional revenues as a result To provide customers with a positive call experience by exhibiting positive call conversation behaviors and etiquette, a sense of urgency, knowledge in the product and service, genuine concern for the customer, with timely and efficient resolution of issues. To promote and maintain a high level of professionalism, reliability, and work attitude through attendance, metric performance, and interaction with peers and management. To promote, proactively maintain & enhance positive relationships for Client/Customers/Accenture through excellent performance of accountabilities. Qualifications Any Graduation

DIRECT PAYROLL WITH UK BASED AIRLINE CAPTIVE INBOUND VOICE PROCESS ROTATIONAL SHIFTS NOIDA WFO BOTH SIDE CABS SAL- 40K CTC + INCENTIVES 8,800 MONTHLY ALLOWANCE WALKIN INTERVIEWS IN NOIDA 62 SHARE CV WhatsApp 9999780131 PARAS.IMPACSERVICES@GMAIL.COM Required Candidate profile GOOD VERBAL COMMUNICATION SKILLS EXP IN INTERNATIONAL VOICE PROCESS (FRESHERS CAN APPLY) EITHER NO CIBIL SCORE OR ABOVE 650 (MANDATORY) CANDIDATE SHOULD BE IN DELHI NCR (MANDATORY)

Direct Walk In Freshers & Experienced in MNC BPO Ct: 6364907001 Position: Customer Service Associate (Voice process) Good communication skills in Hindi & English or Oriya & English Freshers CTC 16K & Exp 18600 Any graduate / 12th pass can apply Required Candidate profile Direct Walk In for Freshers and Experienced Ct: 6364907001 Good Communication skills in English Looking for immediate joiners Work location : Saheed Nagar, Bhubaneswar, Odisha 751007, India Perks and benefits PF, ESI/ Mediclaim, Gratuity

remote typeOn-site locationsChennai, TN time typeFull time posted onPosted 5 Days Ago job requisition idREQ421289 Key Account Manager/SPOC Property and Asset Management What this job involves You will oversee the entire bouquet of Property Management Services provided at the site. Your role will be to ensure smooth operations at the facility/site by enhancing efficiency using innovation and technology. Your role will encompass and not be limited to: Responsible for overseeing the operations for all sites and to ensure that our operations are in line with regulatory requirements, internationally accepted best practices & applicable systems. Responsible for coordination with site team and ensure timely completion of Major and other works at sites Ensure look and feel at the sites. Customer Relationship Management in coordination with site team. Ensure adherence of meeting calendar and timely closure of open points Responsible for meeting financial targets for the account and support /find new avenues for increase in revenue Responsible for closing all audit findings Responsible for tracking and closure of open operational items Responsible for Implement MAD program Ensure implementation of IMS across sites. Ensure implementation of uniform SOPs / Account Plan across sites. Ensure implementation of new initiative/ best practices to improve efficiency and enhance service levels across all sites Ensuring uniformity of training calendar across all sites and conducting of trainings from SMEs, Sites and HO Ensure implementation of all JLL technological tools and ensure adherence at sites Ensure timely submission of reports from the sites. Attrition Management at sites Attends meetings, conferences, workshops and training sessions and reviews publications and audio-visual materials to become and remain current on the principles, practices, and new developments. Conduct routine and surprise audits of the sites to conform the adherence of SOPs Ensure timely submission of MIS and related report to respective stakeholder. Ensure timely response on mails, occupant concern resolution and minute of meeting circulation. Support JLL emerging business by sharing the leads of works taken up at the sites Demonstrate usage of training tool for self-development Inculcate the culture of appreciation Take part and drive JLL initiatives like D&I, CSR, Safety Week etc Imbibe JLL culture and values Support Account Director in people performance evaluation/assessment and succession planning Any other task / responsibility assigned by the management time to time Location On-site Chennai, TN Scheduled Weekly Hours: 48 . Jones Lang LaSalle (JLL) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process including the online application and/or overall selection process you may contact us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page > I want to work for JLL.

Position:- Inbound And Outbound Voice Process Location:- Viman Nagar Pune- 411014 Department:- Customer Service, Inbound, Outbound Qualification :- HSC or Any graduate / Under graduate Work From Office Shifts Timing: - Day Shift Preferred candidate profile HSC Pass Can apply Freshers can apply Marathi And Hindi Good communication Salary:- 12,200 in-hand plus incentives. Rotational week off Rounds of Interviews:- HR round Operations round How to Apply:- To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Gaurav :- 7796427055

Deputy Manager, Financial Planning and Analysis at Midland Credit Management, Inc. When You Join Our Team, We Join Yours Whether youre just starting out or looking for something new, we invite you to explore a career with us. MCM knows that our people drive our success, are our innovation, and shape our future. Here you will create real, meaningful change in the lives of our consumers, colleagues, and communities. At MCM, we won t just work together; we ll craft an extraordinary workplace together. Deputy Manager, Financial Planning and Analysis Job Description The candidate will be part of FP&A team within finance function. The candidate will be responsible to manage FP&A activities on a day-to-day basis. The position will be responsible for annual budget & forecasting exercise, generating monthly closing review packs and adhoc analysis. Prepare month end financial closing partnering with accounting team to ensure timely month end reporting of expenses, variance reporting and analysis Responsible for preparing and analyzing companys annual budget and forecast; financial performance analysis, provide inputs for budgeting process Review and analyze Capex & Opex spends and identify areas to improve efficiencies and reduce cost Preparing monthly department dashboards in Power BI and MS-Power Point and review financial performance with function owners on quarterly basis Ad hoc queries and analysis including Project ROI, financial modelling etc. MINIMUM REQUIREMENTS EXPERIENCE: 2-3 years of post-qualification experience in FP&A We understand the important balance between work and life, fun and professionalism, and corporation verse community. We strive to support your career aspirations and provide the benefits you need to live a more fulfilling life. Our compensation and benefits programs were created with an Employee-First Approach focused on supporting, developing, and recognizing YOU. We offer a wide array of wellness and mental health initiatives, support volunteerism, and environmental efforts, encourage employee education through leadership training, skill-building, and tuition reimbursements, and always strive to provide promotion opportunities from within. All these things are just a small way to show our employees that we recognize their value, we understand what is important to them, and we reward their contributions. Explore Nearby the Office Success Profile No matter the role, our most successful team members embody a winning combination of these qualities. Our Values In Action Here at MCM, we are guided by a deep sense of purpose and an unwavering dedication to making a positive difference. Our doors are open to innovative and diverse perspectives, as we foster a collaborative environment where every voice is heard and celebrated. At the core of our success lies a profound commitment to our people we invest in your growth and development, empowering you to reach your fullest potential and make a lasting impact. The Encore Promise The Encore Promise is our global employee value proposition, specifically created to showcase the supportive and dynamic environment our current and prospective colleagues can expect every single day. It is co-created based on our people s feedback and is rooted in real experiences of people working at Encore. Inclusion and Belonging We are committed to fostering an environment that promotes learning, curiosity, and continuous improvement, while creating spaces for all people to bring their authentic selves to work. Improving Our Communities Just as we look to improve the financial health and wellbeing of our consumers, we look to improve the health and wellbeing of our communities. MCM is dedicated to serving our communities through our Corporate Social Responsibility (CSR) committees, along with individual and team efforts. This culminates with our Global Volunteering Month every July where we dedicate over 1,000 hours to giving back to our communities everywhere. We strive to help our consumers overcome debt by partnering with them in helping restore their financial health. Our commitment to excellence fuels our service and innovation, encouraging colleagues to support consumers, communities, and foster a collaborative workplace culture. Jaison Thomas, Midland Credit Management Life At MCM Step inside MCM and discover a vibrant community where talent and ambition thrive. This video offers an intimate look at the heart of our organization - a place where passionate individuals come together to drive innovation and make a meaningful impact. Join us and unlock a future filled with purpose and success. Great Place to Work Certified 2024-2025 India Silver Employer for LGBT+ Inclusion 2024 AVTAR - Best Companies for Women 2024 - India The Economic Times - Best Organisations for Women 2024 AVTAR - Most Inclusive Companies Index 2024 - India Best CSR Project of the Year & Innovation in CSR Practices AVTAR - Best Companies for Women 2024 Hall of Fame India You have not viewed any jobs recently You have not saved any jobs yet Sign Up for Job Alerts Don t see what you re looking for? Sign up for job alerts and we ll notify you when jobs become available. Sign Up for Job Alerts Don t see what you re looking for? Sign up for job alerts and we ll notifiy you when jobs become available. Please select a category and location option. 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JD: Sr. Manager-Fundraising / Partnerships About Nasscom Foundation: Established in 2001, Nasscom Foundation is committed to unlocking the transformative power of technology for social impact. Part of the nasscom ecosystem, we are a neutral not-for-profit organization representing the Indian tech industry. We remain rooted to our core philosophy of TechForGood, where our efforts are focused on unlocking the power of technology by creating access and opportunity for those who need it the most. We work on helping people and institutions transform the way they tackle social and economic challenges through technology. We have five key areas of intervention - Digital Literacy, Skilling and Employability, Women Entrepreneurship, Scaling Social Innovation and Empowering NGO Ecosystem. For more details, visit NASSCOM Foundation . Position Title: Sr. Manager- Fundraising & Partnerships Location: Noida Reports to: Director- Fundraising & Partnerships Role Overview: As Senior Manager Fundraising & Partnerships, you will be a key member of the fundraising and partnerships team. You will be responsible for building, managing, and nurturing high-impact CSR and institutional donor relationships. The role will focus on revenue generation through new and renewed partnerships, aligned with Nasscom Foundation s mission. The candidate should have a strong network, deep industry knowledge, and the ability to influence decisions while developing robust proposals and sustaining long-term engagement with funders. You will work closely with program, impact, and leadership teams to deliver on mutually beneficial outcomes. Key Responsibilities: Strategic Collaboration & Fundraising Identify funding needs of the Foundation s programs and design a comprehensive CSR revenue strategy. Lead conversations with current and prospective CSR and institutional partners to secure programmatic and multi-year funding. Build and sustain a robust donor pipeline across corporate, PSU, and philanthropic networks. Collaborate with senior leadership to explore cross-sectoral partnership opportunities. Manage budgets, partner proposals, and funding forecasts. Partnership Development & Relationship Management Serve as the primary relationship owner for assigned funders, ensuring alignment of their CSR goals with Foundation initiatives. Lead account planning, regular reviews, and engagement touchpoints to build long-term partnerships. Represent the Foundation at donor meetings, CSR events, and forums to build visibility and brand positioning. Proposal Development & Donor Engagement Work closely with internal teams (Design, Programs, MEL, Finance, Comms) to co-create compelling concept notes, proposals, and reports. Customize pitch decks and presentations as per funder interests and sectoral priorities. Ensure all documentation, due diligence, and reporting requirements are met in a timely and high-quality manner. Program Alignment & Collaboration Liaise with program leads to understand evolving project needs and translate those into fundable solutions. Guide program teams in aligning with donor expectations and building CSR-relevant narratives. Monitor and report on the impact of funded programs to drive continued engagement. Sector Insights & Networking Stay updated on CSR law, ESG trends, industry benchmarks, and donor priorities. Continuously strengthen the Foundation s network of CSR heads, foundations, and industry bodies. Leverage speaking opportunities and thought leadership platforms to position the Foundation s work. Qualifications & Experience Graduate/Postgraduate in Business, Development, Public Policy, or related fields. 10 15 years of experience in CSR fundraising, donor partnerships, or social impact consulting. Proven track record of securing large-scale grants and managing long-term donor relationships. Strong network within the CSR ecosystem including corporates, PSUs, and foundations. Demonstrated ability to influence decision-makers and lead complex negotiations. Excellent communication skills verbal, written, and presentation. Strong project management, strategic thinking, and analytical capabilities. Preferred Attributes Experience in managing multi-stakeholder development projects. Familiarity with donor reporting, M&E systems, and compliance norms. Deep understanding of the social impact space, especially in areas such as education, skilling, digital inclusion, sustainability, and tech-for-good. Entrepreneurial mindset with high ownership and collaborative spirit. Success Metrics Value and diversity of partnerships built and renewed annually. Total revenue raised through CSR and institutional funding. Funder retention and satisfaction levels. Timeliness and quality of proposals and reports submitted. Growth in donor pipeline and new funder conversions. Alignment of funded programs with donor expectations and measurable impact. What We Offer Opportunity to work on purpose-driven, high-impact initiatives. Exposure to top CSR and philanthropic leaders. A values-driven, inclusive, and collaborative work culture. Professional growth through strategic projects and leadership opportunities. Nasscom Foundation is an equal opportunity employer and strongly encourages applications from women, minorities, and individuals with diverse backgrounds. _____________________________

*You & I Consulting has always been in the spotlight for getting placed in 64+ MNC's PAN India. *We At You & I Consulting, Embracing the power of diversity, our organization is committed to fostering an inclusive work environment by focusing on women hiring for our remote service associate roles. *Work from home with Virtual Customer Service! Role: Shipping Support Associate Location: Work from home in West Bengal, India (System will be given) Interview Mode:- Virtual ***ONLY CANDIDATES FROM WEST BENGAL IS APPLICABLE Contact :- Call or whtsapp now@ srijita - 8016499764 What will you do as an Associate? As an Associate, you have a very clear purpose: to ensure successful deliveries by supporting customers, drivers, shippers, and Delivery Service Partners. Youll be the first point of contact for our (English) customers by answering their requests through phone, chat, and/or email, You will also be responsible for gathering intelligence to prevent any potential issues that may impact customer experience and delivery performance. *Call or whtsapp now@ srijita - 8016499764 What qualifications do we need from you? Minimum age: 18 years old 10+2 and above are welcome Strong communication skills in (English) (both written and oral fluency) Willingness and ability to work in rotating shifts (i.e. early, late, overnight, weekend, and overtime as required) You'll need a quiet, distraction free work space (dedicated office space with a desk and chair) From a technical perspective, a minimum broadband connection is required. If this role sounds like its for you, then call our HR Specalist on the below to start the application process! * Call or whtsapp now@ srijita - 8016499764 Youll need to allow 2 hours to complete the full application, including assessments which will evaluate your suitability for the role. We recommend using a laptop/desktop computer in order to get the best experience. What We Offer:- Competitive salary and performance-based incentives. Comprehensive training and continuous learning opportunities to enhance your skills. Friendly and supportive work environment that promotes teamwork and collaboration. Career advancement opportunities based on your performance and dedication. CTC - 3.05Lpa To 3.60Lpa System will be given Complete Work From Home Role - Permanent / Contract (Depending On The Assessment Score) Medical insurance Internet allowance will be given Monthly meal coupon will be given *Note: - *Though We Try and Answer The Calls Immediately, but Due to Heavy Call Flow The Below Numbers Might Be Busy At Times. In case you find the number busy, please whatsapp your details to us in the below format: - *srijita - 8016499764 (call or whts app) Full Name :- Current Location Contact No DOB Highest Qualification Experience for Consideration (Total Experience) Current Organization Current CTC (Numeric Values only) Expected CTC (Numeric Values only) Current Location :- *Interested candidates can even refer their friends or relatives provided the criteria *FOR interview Call Now our HR Specialist: - @ srijita - 8016499764 (call or whts app)

Greetings From Omega Healthcare !!! Congratulations!! Your profile is shortlisted for the final round of Interview with Omega Healthcare. Address - Omega Healthcare Management Services , RMZ 1 , Millennia Business Park Ground floor. Dr MGR Road, Kandanchavadi. * NOTE : KINDLY MENTION TOP OF RESUME NAUKRI Priyanka - 8838466330 * MEGA WALK -IN DRIVE IS ON Monday to Friday , TIMING : 10:30AM TO 3: 30PM* ** Note : Walkin Interviews between 10am to 3 : 30pm ** **Salary : CTC 18000 k to 21000k ** Roles and Responsibilities Call Payer (Insurance) to resolve claims (denial/non-denial) after review from PMS, internal system & process toward resolution (Payment, Adjustment & self-pay). Identify potential process improvements, trends, issues and escalate to Supervisor through calling. Follow the Workflow documentation like SOPs Update tracker, Issue Log and Trend logs. Be part of all the training session to gain knowledge towards RCM. Resolve complex patient account issues requiring investigation of system timeline comments, payer reimbursements and account transactions Identify the accounts which does not require calling and can be fixed by Analyst to resolve Logical thinking to identify the trends, resolve accounts for an error free account Identify payer issues and leads special projects to aggregate claim data for payer reprocessing and escalate complex payer issues to the lead billing specialist as necessary Roles and Responsibilities Call Payer (Insurance) to resolve claims (denial/non-denial) after review from PMS, internal system & process toward resolution (Payment, Adjustment & self-pay). Identify potential process improvements, trends, issues and escalate to Supervisor through calling. Follow the Workflow documentation like SOPs Update tracker, Issue Log and Trend logs. Be part of all the training session to gain knowledge towards RCM. Resolve complex patient account issues requiring investigation of system timeline comments, payer reimbursements and account transactions Identify the accounts which does not require calling and can be fixed by Analyst to resolve Logical thinking to identify the trends, resolve accounts for an error free account Identify payer issues and leads special projects to aggregate claim data for payer reprocessing and escalate complex payer issues to the lead billing specialist as necessary Desired Candidate Profile Minimum 1 Yr Call Center Experience Graduates or Under Graduates Good communication skills Perks and Benefits Quarterly Incentives 5 days a week All US holidays along with Indian Holidays Very lucrative employee referral policy Desired Candidate Profile.

MEGA JOB OPPORTUNITY: CUSTOMER SUPPORT EXECUTIVE ( CHAT PROCESS) Greetings from Shining Stars ITPL! Were expanding our team and looking for enthusiastic individuals to join us as Customer Support Executives (chat process) Position Details: Role: Customer Support Executive Location: Noida Process: Chat Support (Non-Voice) Work Mode: On-site (In-Office) Compensation: Fresher: 19k CTC + 2,700 Bonus Experienced: 23k CTC + 2,700 Bonus Working days:- 5.5 Key Responsibilities: Handle customer queries via chat in a timely and professional manner. Promote company products/services with a customer-centric approach. Resolve customer issues to ensure satisfaction and retention. Build long-term relationships with clients through exceptional support Work closely with the sales team to support lead conversion Maintain accurate records of all customer interactions How to Apply: Interested candidates can share their updated resume via WhatsApp at 6393136499 (Aleesha) or contact directly for further details. Were excited to connect with motivated individuals ready to grow and shine with us! Warm regards, Aleesha Rahman HR Executive 6393136499 Shining Stars ITPL #ChatSupport #NoidaJobs #CustomerSupport #BPOJobs #NonVoiceProcess #HiringNow #ShiningStarsITPL

Freshers & Experience are eligible Salary: 11000-20K Inhand Graduation: Not Mandatory 6 Days Working days Languages: English+ Hindi/Tamil/Kannada/Telugu/Malayalam Call Swathi 6357012499 For More Info . .

Greetings from The Job Factory !!! Hiring for TOP MNC Companies for Non voice/ Immediate joining- For More Details Call : HR kareema @ 9008504707 (Call or whatsapp ) Email ID : kareemathejobfactory@gmail.com Requirements: Should have min 6 months of experience in any BPO process. Any Graduate or under Graduates can apply. Should have Good communication skills. Should be Fluent in English, good typing skills Typing Speed-30 WPM & Accuracy- 90%. Job Details: Salary up to 3.6 LPA Work From Office Walk in Interview Immediate joiners preferable Rotational ay Shifts Work Location: Bangalore For More Details Call : HR kareema @ 9008504707 (Call or whatsapp ) Email ID : kareemathejobfactory@gmail.com

Greetings from The Job factory !!! International Customer Support For Voice or Semi Voice / Rotational Shift / Sal 5.5ctc Role and Responsibilities: Provide top-notch customer support and resolve customer queries via international voice process Handle customer complaints and issues with high energy and proactive approach Work in 24x7 US shifts and demonstrate flexibility Excellent spoken English and customer service skills required Respond to customer inquiries, resolve issues, and provide solutions Address and resolve customer complaints in a timely and professional manner Communication: Utilize excellent communication skills to interact with customers Preferred Candidate Profile: Fresher or Experience in International voice process can Apply Excellent English communication skills and customer service expertise Ability to work in shifts, including night shifts Education: Undergraduate / graduate degree Skills: Excellent English communication, customer service, and problem-solving skills Apply now !!!!! Call : HR Kowsalya @ 9880947912 (Call or WhatsApp ) Email ID : Kowsalyathejobfactory.co.in

Greetings from The Job factory !!! International Banking Voice Process / Apac Shift / Sal 10L PA Role and Responsibilities: Provide top-notch customer support and resolve customer queries via international voice process Handle customer complaints and issues with high energy and proactive approach Work in 24x7 US shifts and demonstrate flexibility Excellent spoken English and customer service skills required Respond to customer inquiries, resolve issues, and provide solutions Address and resolve customer complaints in a timely and professional manner Communication: Utilize excellent communication skills to interact with customers Preferred Candidate Profile: Min 2 years years of experience in International voice process Excellent English communication skills and customer service expertise Ability to work in shifts, including night shifts Education: Undergraduate / graduate degree Skills: Excellent English communication, customer service, and problem-solving skills Apply now !!!!! Call : HR Vidhya @ 9901246983 (Call or WhatsApp ) Email ID : vidhyaa@thejobfactory.co.in

NIIT is hiring for its client Job Role: Human Resource Outsourcing (HRO) Process. Salary: 3.08LPA- 3.25 LPA LOCATION Gurgaon We are looking for smart professionals with a great attitude to make every single client interaction delightful Job Responsibilities: Customer Service through calls. Ensure timely and accurate service delivery at defined productivity levels Build client & domain knowledge to be able to deliver a resolution on the first conversation Ensure adherence to Client Service Level Agreements (SLAs) like Customer Satisfaction, Service Level, Handle Time & Customer Effort Maintain Internal & Client level delivery quality on calls. Adhere to Customer Service Attendance & Accountability policies Execute issue /query resolution and ensure proper documentation &follow-up Identify, share and support operational improvements Required Experience Excellent communication skills Should be flexible to work in rotational shifts Proficient in computer usage and Basic knowledge on MSOffice Education: Graduates in B.Com, B.A,BCA, BBA,BHM, BSc & BSc IT (Except Stats, Maths Hons & EcoHons) We Offer You: Defined career roadmap which offers growth opportunities Performance based incentive program** Investment in talent development and skills enhancement Work life balance with 5 day workweek Collaborative environment with best in class professionals Focus on colleague engagement and fun@work Night Allowances * Insurance benefits Interested candidates, please apply directly or share your resumes on : Jasleen.2.Kaur@niitmts.com (7042458078)

NIIT is Hiring: Customer Service Specialist HRO Location: Gurgaon Salary: 3.08 LPA 3.25 LPA Are you a smart, customer-focused professional with a positive attitude and a passion for delivering exceptional service? Were looking for you to join our team! Role: Customer Service Specialist Eligibility: Graduates in B.Com, B.A., BBA, BCA, BHM, B.Sc, or B.Sc IT ( Note: Excludes Statistics, Maths Hons, and Economics Hons graduates ) Key Responsibilities: Handle customer queries through phone calls with professionalism and empathy Deliver timely and accurate services, meeting defined productivity and quality benchmarks Aim for first-contact resolution and maintain high customer satisfaction Comply with service level agreements (SLAs) including AHT, CSAT, and Customer Effort scores Document all interactions accurately and follow up when required Identify opportunities for process improvements and contribute to operational efficiency Ensure consistent attendance and adherence to company policies Required Skills & Experience: Excellent verbal and written communication skills Willingness to work in rotational shifts Basic computer proficiency and knowledge of MS Office What We Offer: A clear career progression path Performance-based incentives Continuous learning and upskilling opportunities 5-day work week ensuring work-life balance Supportive and collaborative team environment Engagement activities and a fun work culture Night shift allowances Comprehensive insurance benefits Interested? Send your resume to Jasleen.2.Kaur@niitmts.com Contact: 7042458078

NIIT is Hiring: US Voice Process Location: Gurugram (Work from Office only) Shift: Night shifts Salary: 3.08 3.25 LPA Ready to launch your career in client experience? Join NIIT as a Client Experience Specialist and be part of a dynamic US process where your communication skills and service mindset shine! What You'll Do: Support clients via voice calls Resolve issues in the first conversation Ensure quality, speed, and SLA adherence Handle documentation & client follow-ups Recommend process improvements Uphold attendance & service policies Eligibility Criteria: Graduates: B.Com, B.A., BBA, BCA, BHM, B.Sc, B.Sc IT, MBA (Correspondence only) B.Tech / Regular MBA / M.Com / MA with 6+ months BPO/KPO experience Must be currently based in Delhi NCR / Gurgaon Age up to 31 | Max 4-year academic gap MCA, M.Sc, Stats/Maths/Eco Hons NOT eligible Undergraduates or currently pursuing candidates NOT eligible What You Need: Strong spoken & written English Willingness to work night shifts Basic MS Office/Excel knowledge 029 months of experience (Freshers welcome!) Why Join NIIT? Defined career growth path Performance-based incentives Learning & development opportunities 5-day workweek for better work-life balance Collaborative & fun work culture Night shift allowance + insurance coverage Apply Today: Jasleen.2.Kaur@niitmts.com Reach Out: 70424 58078 #HiringNow #ClientExperience #CustomerSupportJobs #GurgaonJobs #BPOCareers #NightShiftJobs #FreshersWelcome #JoinOurTeam #CareerGrowth #CommunicationSkills #NIITCareers

HANDLING DOMESTIC AND INTERNATIONAL CLIENTS SALARY-OPEN AND HIGH INCENTIVE JOB LOCATION-BANGALORE/DELHI NCR KRITIKA@ADVISERJOB.COM/WHATSAPP ON 9873213664

Average communication required Marathi, Hindi & English HSC Freshers are welcome Salary:- 12,000 To 16,000 +Incentives Qualification: Min HSC Freshers/Experienced both can apply.

We Are Hiring For Customer Support Role With Leading ITES Company. ( Immediate Joining) *Pls Apply Through Naukri and We Shall Call Back The Relevant Profiles* Language : Proficient in English (Read + Write + Speak ) Roles and Responsibilities Provide customer support through phone calls, emails, or chats to resolve customer queries and concerns. Handle international voice process for various clients across different industries (BPO). Utilize excellent communication skills to effectively address customer issues and provide solutions. Maintain accurate records of all interactions with customers using CRM software. Collaborate with team members to achieve daily targets and goals. To Apply WhatsApp 'Hi' @ 9151555419 and Follow the Steps Below: a) For Sr Associate Position in Chennai Search : Customer Support Chennai (Job Code # 60) b) For Associate Position in Chennai Search : Customer Support Chennai (Job Code # 59)