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0.0 years
3 - 5 Lacs
Gurugram, Delhi / NCR
Work from Office
Hiring for International Voice Process (Inbound/Outbound)/Chat Customer Service Fresher / Experience both can apply. Excellent comms required Salary 18k-40k Inhand Night shifts 5 days working Call/WhatsApp Anshul - 9990035672 Required Candidate profile Candidate must have excellent verbal and written skills. Must be comfortable with night shifts Fresher with excellent communication skills are most welcomed. Perks and benefits Both side cab + INcentives
Posted 3 weeks ago
0.0 - 5.0 years
3 - 5 Lacs
Gurugram, Delhi / NCR
Work from Office
Hiring for International Voice Process/Chat Customer Service Fresher / Experience both can apply. Excellent comms required Salary 18k-40k Inhand 2500-3500 MIV Night shifts 5 days working Ishant - 9990035670 Call/WhatsApp Kajal-9910987549 Required Candidate profile Candidate must have excellent verbal and written skills. Must be comfortable with night shifts Fresher with excellent communication skills are most welcomed. Perks and benefits Both side cab + INcentives
Posted 3 weeks ago
0.0 - 4.0 years
1 - 5 Lacs
Mumbai
Work from Office
You will be managing relationships with new, existing and tenured Consultants (Experts) using our Internal tools. You will have to comply with strict Compliance procedures (GDPR and PII) to ensure the highest quality of response and resolution, whilst collaborating with other Customer Care and Network Management Team members across the globe. In this role you will act as a mediator between Third Bridge and external experts through: Managing specialist relationships to effectively provide their services to clients Resolving and addressing customer questions and complaints, provide appropriate solutions and alternatives within a timely manner; follow up to ensure resolution Ensure data is up to date and accurate Ensure positive experience for our internal/external stakeholders Answer and respond to queries through various forms of communication (eg, phone and email) Listen and respond to internal/external stakeholder needs, feedback and concerns Ensure smooth handover between internal departments and teams where needed Work in a collaborative environment to meet and exceed assigned goals A successful candidate will have: 1+ years relevant administrative and/or customer service experience Excellent interpersonal, written and verbal (over the phone) communication skills Ability to handle stringent deadlines/multi-tasking Ability to cultivate and manage strong relationships with senior executives Adept at conflict management and resolution Flexibility in time management, particularly when working across international time zones and working hours Motivated self-starter, organized, detailed-oriented and ability to work independently How will you be rewarded Competitive Compensation: Enjoy a competitive salary reflective of your skills and experience. Time Off: Benefit from 18 days of paid time off (PTO), 8 fixed holidays, 1 floating holiday, and 8 casual leaves. PTO increases with tenure. Learning & Development: Receive a personal development reimbursement yearly for customised learning programs. Additionally, a dedicated budget supports studies and job-related qualifications. Health & we'll-being: Access private medical insurance, maternity benefits, and engage in various events promoting mental health. Life Cover: Automatically enrolled in Life Insurance cover from your date of hire, providing coverage 4x the annual CTC. Flexibility: Embrace our work-from-anywhere policy, hybrid work options, and enjoy "Winter Fridays." Fun at Work: Unwind in our breakout area with games like foosball, Table Tennis, and PlayStation5. Recognition & Rewards: Earn points through our colleague-to-colleague recognition program, redeemable for hotels, gift cards, charity donations, and more. Snacks & Refreshments: Stay energised with daily snacks, tea, and coffee provided. CSR Days: Contribute to social responsibility with 2 CSR days annually - take time off to volunteer
Posted 3 weeks ago
15.0 - 24.0 years
35 - 100 Lacs
Bengaluru
Work from Office
General Manager Company Secretary 15+ years - Bengaluru Location: Bangalore Summary: An established listed company is seeking an experienced Company Secretary to lead its secretarial and governance functions. The role involves managing regulatory compliance, board governance, statutory filings, and corporate actions in a dynamic and fast-paced environment. Key Responsibilities: Ensure full compliance with SEBI, Companies Act, FEMA, and other regulatory frameworks Manage Board, Committee, and Shareholder meetings, along with documentation and minutes Handle filings and disclosures with MCA, Stock Exchanges, and RBI Maintain Structured Digital Database (SDD) and monitor Related Party Transactions (RPTs) Drive compliance for CSR activities and manage corporate actions such as IPOs, buybacks, dividends, and bonus issues Administer ESOP schemes and oversee compliance for domestic and overseas subsidiaries Liaise with internal departments and regulatory bodies for audits and governance matters Requirements: Qualified Company Secretary (ICSI) with at least 15 years of experience in listed companies Strong knowledge of SEBI regulations, Companies Act, and secretarial practices Experience in handling filings with MCA, SEBI, RBI/FEMA, and Stock Exchanges Hands-on experience with SDD, RPTs, CSR compliance, ESOP administration, and corporate actions Excellent communication and stakeholder management skills Whats In It For You: Strategic leadership role in a reputed listed organization Opportunity to drive governance and work closely with senior leadership Exposure to cross-border regulatory compliance and corporate strategy Reach us – If you feel this opportunity is well aligned with your career progression plans, please feel free to reach out to me with your updated profile at radhika.agrawal@crescendogroup.in Disclaimer – Crescendo Global is specializes in Senior to C-level niche recruitment. We are passionate about empowering job seekers and employers with an engaging memorable job search and leadership hiring experience. Crescendo Global does not discriminate on the basis of race, religion, color, origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Note – We receive a lot of applications on a daily basis, so it becomes a bit difficult for us to get back to each candidate. Please assume that your profile has not been shortlisted in case you don't hear back from us in 1 week. Your patience is highly appreciated. Scammers can misuse Crescendo Global’s name for fake job offers. We never ask for money, purchases, or system upgrades. Verify all opportunities at www.crescendo-global.com and report fraud immediately. Stay alert! Keywords: Company Secretary, Secretarial Compliance, SEBI, Companies Act, SDD, RPT, CSR, MCA Filings, FEMA, IPO, ESOP, Buyback, Board Governance
Posted 3 weeks ago
0.0 - 3.0 years
2 - 5 Lacs
Ahmedabad
Work from Office
Job Description: The candidate must have a special interest in public health and be willing to serve marginalized populations in challenging environments. Build partnerships with government, CSR donors, and stakeholders. Lead and oversee all health programs in the state level programs run by the organization in the state. Ensure program impact, growth, and operational excellence. Lead the state team and represent Thanal at the higher level. Oversee collaborated programs with partners.. Requirements Must Know Hindi and English ","
Posted 3 weeks ago
0.0 - 3.0 years
2 - 5 Lacs
Jaipur
Work from Office
Job Description: The candidate must have a special interest in public health and be willing to serve marginalized populations in challenging environments. Build partnerships with government, CSR donors, and stakeholders. Lead and oversee all health programs in the state level programs run by the organization in the state. Ensure program impact, growth, and operational excellence. Lead the state team and represent Thanal at the higher level. Oversee collaborated programs with partners.. Requirements Must know English and Hindi ","
Posted 3 weeks ago
1.0 - 3.0 years
3 - 5 Lacs
Mumbai
Work from Office
Job Description: The candidate must have a special interest in public health and be willing to serve marginalized populations in challenging environments. Build partnerships with government, CSR donors, and stakeholders. Lead and oversee all health programs in the state level programs run by the organization in the state. Ensure program impact, growth, and operational excellence. Lead the state team and represent Thanal at the higher level. Oversee collaborated programs with partners.. Requirements Must know Hindi and English ","
Posted 3 weeks ago
3.0 - 7.0 years
5 - 9 Lacs
Mumbai
Work from Office
Third Bridge is a market-leading investment research firm. We provide integrated solutions for the world s top investors and business leaders to help them make smarter and faster decisions. No other company in the world provides the same holistic investment offering: our superpower is the combination of human insights and unique investor-led content with a global expert network. We serve over 1,000 investment firms, offering clients 24/7 coverage through our team of 1,300+ employees located across nine offices. Job Description At Third Bridge, we continue to grow our breadth, depth and quality of coverage across companies and industries that are of interest to the investment community. Third Bridge is building the most extensive library of content on PE-/VC-backed companies. Our library allows investors in private markets to identify, track and research investment opportunities. You will be joining an exciting new team with an ambitious mandate, where you will get a start-up experience in an established business and brand. We are recruiting a Proofreader for our Editorial team to ensure we consistently deliver high-quality products. Though starting with our Primer product, the intention is for this role to eventually support several Third Bridge content types, offering a unique chance to learn multiple editorial approaches and a strong path for personal development. You will be responsible for Proofreading to ensure each transcript of a technical conversation is completely accurate, grammatically sound and in alignment with internal guidelines Formatting documents into a templated style Researching important information to confirm accuracy Turning around high-quality content to strict daily deadlines Proactively resolving issues with relevant stakeholders, making client-centric decisions and seeking guidance when needed Escalating transcription errors and Style Guide misalignments Contributing to the development of internal guidelines and processes A successful candidate will Be a self-starter who delivers results independently and can prioritise effectively Have a meticulous eye for detail, with outstanding research and proofreading skills Have exceptional English spelling, grammar and punctuation skills Be able to communicate and collaborate effectively You will gain Exposure to technical content spanning across a range of industries and topics, from cloud computing, retail and pharmaceuticals to aviation, semiconductors and real estate, and themes from ESG to macroeconomic updates Access to first-hand insights from industry experts, ranging from C-level executives at multinational corporations to employees of local start-ups Experience of working on the development of an exciting new product Qualifications 3+ years experience in a proofreading/editorial role Bachelor s degree Familiarity with financial content and business terminology preferable Additional Information We ensure every team member is able to bring their best self to work as well as in their lives outside - take a look at our benefits : How will you be rewarded? Competitive Compensation: Enjoy a competitive salary reflective of your skills and experience. Time Off: Benefit from 18 days of paid time off (PTO), 8 fixed holidays, 1 floating holiday, and 8 casual leaves. PTO increases with tenure. Learning & Development: Receive a personal development reimbursement yearly for customised learning programs. Additionally, a dedicated budget supports studies and job-related qualifications. Health & Well-being: Access private medical insurance, maternity benefits, and engage in various events promoting mental health. Life Cover: Automatically enrolled in Life Insurance cover from your date of hire, providing coverage 4x the annual CTC. Flexibility: Embrace our work-from-anywhere policy, hybrid work options, and enjoy "Winter Fridays." Fun at Work: Unwind in our breakout area with games like foosball, Table Tennis, and PlayStation5. Recognition & Rewards: Earn points through our colleague-to-colleague recognition program, redeemable for hotels, gift cards, charity donations, and more. Snacks & Refreshments: Stay energised with daily snacks, tea, and coffee provided. CSR Days: Contribute to social responsibility with 2 CSR days annually - take time off to volunteer. Equal Opportunity Employer: Third Bridge is proud to foster diversity and inclusion. All qualified applicants will be considered without regard to race, color, religion, sex, national origin, disability, veteran status, or any other status protected under local laws. The successful candidate must, by the start of the employment, have permission to work in the country they are applying. We know that to be truly innovative, we need to have a diverse team around us. That is why Third Bridge is committed to creating an inclusive environment and is proud to be an equal opportunity employer. If you are not 100% sure if you are right for the role, please apply anyway and we will be happy to consider your application
Posted 3 weeks ago
4.0 - 9.0 years
6 - 11 Lacs
Mumbai
Work from Office
Third Bridge is a market-leading investment research firm. We provide integrated solutions for the world s top investors and business leaders to help them make smarter and faster decisions. No other company in the world provides the same holistic investment offering: our superpower is the combination of human insights and unique investor-led content with a global expert network. We serve over 1,000 investment firms, offering clients 24/7 coverage through our team of 1,300+ employees located across 12 offices. Job Description Position Overview At Third Bridge, we continue to grow our breadth, depth and quality of coverage across companies and industries that are of interest to the investment community. We are recruiting a Proofreader for our Editorial team to ensure we consistently deliver high-quality products across three Interview products, Forum, Community and Primers, starting with Community. Though starting with a focus on producing our Community product, the intention is for this role to eventually support several Third Bridge content types. You will be responsible for Editing and proofreading to ensure specialist profiles and transcripts of technical conversations is accurate, grammatically sound and aligns with internal guidelines Distributing accurate content to clients, always following Compliance requirements when doing so Researching and communicating with internal stakeholders to confirm accuracy of important information Turning around high-quality content to strict daily deadlines Proactively resolving issues with relevant stakeholders, making client-centric decisions and seeking guidance when needed Escalating transcription errors and Style Guide misalignments Contributing to the development of internal guidelines and processes A successful candidate will Be a self-starter who delivers results independently and can prioritise effectively Have a meticulous eye for detail, with outstanding research and proofreading skills Have exceptional English spelling, grammar and punctuation skills Be able to communicate and collaborate effectively You will gain Exposure to technical content spanning across a range of industries and topics, from cloud computing, retail and pharmaceuticals to aviation, semiconductors and real estate, and themes from ESG to macroeconomic updates Access to first-hand insights from industry experts, ranging from C-level executives at multinational corporations to employees of local start-ups Experience of working on the development of an exciting new product Qualifications 4+ years experience in a proofreading/editorial role Bachelor s degree Familiarity with financial content and business terminology Additional Information We ensure every team member is able to bring their best self to work as well as in their lives outside - take a look at our benefits : How will you be rewarded? Competitive Compensation: Enjoy a competitive salary reflective of your skills and experience. Time Off: Benefit from 18 days of paid time off (PTO), 8 fixed holidays, 1 floating holiday, and 8 casual leaves. PTO increases with tenure. Learning & Development: Receive a personal development reimbursement yearly for customised learning programs. Additionally, a dedicated budget supports studies and job-related qualifications. Health & Well-being: Access private medical insurance, maternity benefits, and engage in various events promoting mental health. Life Cover: Automatically enrolled in Life Insurance cover from your date of hire, providing coverage 4x the annual CTC. Flexibility: Embrace our work-from-anywhere policy, hybrid work options, and enjoy "Winter Fridays." Fun at Work: Unwind in our breakout area with games like foosball, Table Tennis, and PlayStation5. Recognition & Rewards: Earn points through our colleague-to-colleague recognition program, redeemable for hotels, gift cards, charity donations, and more. Snacks & Refreshments: Stay energised with daily snacks, tea, and coffee provided. CSR Days: Contribute to social responsibility with 2 CSR days annually - take time off to volunteer. Equal Opportunity Employer: Third Bridge is proud to foster diversity and inclusion. All qualified applicants will be considered without regard to race, color, religion, sex, national origin, disability, veteran status, or any other status protected under local laws. The successful candidate must, by the start of the employment, have permission to work in the country they are applying. We know that to be truly innovative, we need to have a diverse team around us. That is why Third Bridge is committed to creating an inclusive environment and is proud to be an equal opportunity employer. If you are not 100% sure if you are right for the role, please apply anyway and we will be happy to consider your application
Posted 3 weeks ago
4.0 - 7.0 years
14 - 18 Lacs
Bengaluru
Work from Office
Communications: Create and Execute the VV communication strategy Create internal communications for VV, ensuring consistent and engaging for the target audience Engage stakeholders proactively to understand communication needs and execute accordingly Collaborate with colleagues and leadership to ensure effective communication across multiple locations Partner and support other SCB GBS communication plans Administer surveys seeking feedback to enhance communication effectiveness Support host employee events such as Town halls, Awards Ceremonies, Leaders Meet, etc. , Engagement responsibilities Create and execute the VV Employee Engagement strategy to drive key pillars Create a well thought through and organized employee engagement activities calendar in line with opportunities identified Support planning, executing, and delivering key people connects such as town halls, leader speaks, reward and recognitions, skip levels and any other organization wide programs Bring in creative methodologies in employee engagement to motivate and inspire colleagues to improve CX (NPS and other Internal KPIs), eNPS as well as Retention Identify forums to showcase leadership events and market wins to create greater brand visibility Coordinate activities with event management, creation of collaterals, etc. Drive engagement with new hires to inculcate the companies valued behaviors give an overview of the role. It is primarily used when advertising the role internally and externally during hiring CSR responsibilities Support and drive CSR activities and GBS activities Drive Diversity and Inclusion in our work culture Others: Work Requirement: 5 days in office Travel: Will be required to Travel to Chennai Regulatory Business Conduct Display exemplary conduct and live by the Group s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Lead to achieve the outcomes set out in the Bank s Conduct Principles Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Qualification 4+ years plus of relevant experience - Communications, Engagement CSR Experience in Contact Centre Operations is a strong advantage Creative thinker, Execution Solution oriented, and Influencer Strong planning and administrative skills and ability to work with large teams across locations Extremely passionate and energetic with experience in communications engagement Excellent facilitation and communication skills with the ability to influence Creative writing skills Independent and conscientious worker Role Specific Technical Competencies Action Result Orientation Be execution and outcome oriented with a great eye for detail Speed to market with very good skills in MS office and other applications Take on new opportunities and tough challenges with a sense of urgency, energy and enthusiasm Proactive and an independent individual who can think quick and make well informed sound decisions Employee Engagement Holistic approach to addressing My Voice and People related opportunities Extremely positive, energetic and a great team player Ability to connect with colleagues at different levels Thought Leadership Think, research, plan and execute to drive quality in all activities Be creative, innovate and think out of box to achieve world class standards; be courageous Collaborate Influence Build strong partnerships and work collaboratively with key stakeholders, partners others Strong communication skills - written and oral Strong people management skills Personality Values Gain the confidence and trust of others through honesty, integrity and authenticity Be a role model for colleagues Nimble Learning Smart learning and agile approach; learn from successes and failures Adapt to changing needs of the organization and business heads About Standard Chartered Were an international bank, nimble enough to act, big enough for impact. For more than 170 years, weve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If youre looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we cant wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, youll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. www. sc. com/careers 21479
Posted 3 weeks ago
0.0 years
0 - 2 Lacs
Lucknow
Work from Office
HCLTech is hiring Fresher candidates for Customer Service Representative Role- 23MAY2025. Non-Tech Role. Night shift. Only for passed Non-Btech graduates. Roles and Responsibilities Provide exceptional customer service to clients through various channels such as email, chat, and social media. Handle customer inquiries, resolve issues, and provide solutions in a timely manner. Collaborate with team members to achieve process goals and objectives. Maintain accurate records of customer interactions using CRM software. Interested candidates can directly visit the HCL campus and carry photocopy of your updated CV. Contact person- Arpana Singh Timing-11am to 4pm Interview Location - Village Kanjehara Chack Gajaria Farms, Sultanpur Road, Mastemau, Lucknow, Uttar Pradesh 226002, India. Take entry from Gate1. SDC1 Building, Ground floor.
Posted 3 weeks ago
0.0 - 5.0 years
3 - 5 Lacs
Gurugram, Delhi / NCR
Work from Office
Hiring for International Voice Process/Chat Customer Service Fresher / Experience both can apply. Excellent comms required Salary 18k-40k Inhand 2500-3500 MIV Night shifts 5 days working Pranjal - 8377901278 Call/WhatsApp Kajal-9910987549 Required Candidate profile Candidate must have excellent verbal and written skills. Must be comfortable with night shifts Fresher with excellent communication skills are most welcomed. Perks and benefits Both side cab + INcentives
Posted 3 weeks ago
0.0 - 5.0 years
2 - 4 Lacs
Pune
Remote
Please apply for the job in Naukri.com. We will check & will update you. Do not search the number in Google and do not call us. The requirements are not yet active from Client's side. Fresher or minimum 6 months experience in International voice process is required with papers, Graduation mandatory. Excellent communication required. Night shift, 2 days rotational off. BPO for Customer support Voice process. Work location - Only Mumbai & Gurgaon. Work from home. Telephonic interview will be done. Immediate joining is required. Excellent communication req Sal 2 lpa to 2.5 lpa. 2 days rotational off Graduation mandatory. Sal upto 4.5 lpa. Immediate joining required. Pls read the above job description and if your profile matches the requirement, pls call the given no Please apply for the job in Naukri.com. We will check & will update you. Do not search the number in Google and do not call us. The requirements are not yet active from Client's side.
Posted 3 weeks ago
3.0 - 7.0 years
5 - 10 Lacs
Bengaluru
Work from Office
Greetings from THE JOB FACTORY !! Job Summary: We're looking for a skilled International Banking BPO Voice Process associate to handle customer inquiries and issues related to international banking services. The ideal candidate will have excellent communication skills, problem-solving abilities, and a strong understanding of banking processes. For More Details Call : HR Sameera@ 9900975043(Call or whatsapp ) Email ID : sameera@thejobfactory.co.in Responsibilities: - Customer Service: Handle inbound and outbound calls from international customers, providing accurate and timely information to resolve queries and complaints. - Issue Resolution: Efficiently resolve customer issues and escalate unresolved problems to internal teams. - Record Keeping: Maintain accurate records of customer interactions and transactions. - Compliance: Adhere to company policies, procedures, and regulatory requirements related to international banking. - Team Collaboration: Work closely with team members to ensure high levels of customer satisfaction. Requirements: - Education: Bachelor's degree or Under Graduate - Experience: min 3 years experience in a customer service role, preferably in banking or BPO. - Skills: - Excellent Communication: Strong verbal and written communication skills in English. - Problem-Solving: Ability to resolve complex customer issues efficiently. - Time Management: Ability to manage multiple customer interactions simultaneously. - Banking Knowledge: Good understanding of international banking regulations Salary and Benefits: - Salary: Industry-Leading Salary (Salary Negotiable) - Benefits: Performance-based incentives, health insurance, and allowances. For More Details Call : HR Sameera@ 9900975043(Call or whatsapp ) Email ID : sameera@thejobfactory.co.in ****DO REFER YOUR FRIEND'S****
Posted 4 weeks ago
0.0 - 5.0 years
1 - 4 Lacs
Bengaluru
Work from Office
WE ARE HIRING CUST SUP EXECS INTERNATIONAL BPO - SAL UPTO 31K/MTH DOMESTIC BPO - SAL UPTO 25K/MTH INCENTIVE - PERFORMANCE BASED GOOD COMPANIES WITH GOOD INCNTVS Call Princy 8147958202 Jo 8971458202 Ruksar 8951958202 Owaiz 9108180134 Perks and benefits PF, Gratuity, Bonus, Insurance, OT & Incentives
Posted 4 weeks ago
7.0 - 12.0 years
22 - 27 Lacs
Bengaluru
Remote
EXPERIENCE: 7 to 12 years experience in writing Clinical & Regulatory documents supporting global filings (CTD Module 2 and Module 5) ROLE PURPOSE: This role is responsible for handling complex Medical Writing projects and provide review support for medical writing deliverables that support the clinical regulatory writing portfolio along with training the junior writers. SKILLS: • Experience in authoring a broad set of different clinical document types that support regulatory filings with a preference for experience with Module 2.4, 2.5, 2.6, 2.7, 5.2, clinical study reports (CSRs,) protocols, amendments, ICFs & amendements, and Investigator Brochures (IBs) • Demonstrated excellence in focused/lean writing and editing following defined processes and templates • Lead cross-functional teams to draft agreed-upon scientific/ medical content that addresses data interpretation, product claims, and internal/external questions • Understanding of clinical development process from program panning to submission, including clinical trial design • Communication skills commensurate with a professional working environment • Effective time management, organizational, and interpersonal skills • People management experience for more than 2 years • Customer focus • Comfortable following directions, templates, and structured processes for delivering documents for review and finalization • Able to work independently while maintaining communication with the Sponsor’s MW project manager • Ability to move across Therapeutic Areas to support business continuity and resource needs • Ability to develop, coordinate, and oversee work plans for both individual and multiple-document delivery, with all the needed tasks and subtasks, timelines, and assigned roles and responsibilities that enable the team to work efficiently and effectively to deliver all milestone tasks and documents within specified timelines • Develop work plan and ensure adherence • Ability to manage the tasks, roles, responsibilities, and timing of the authoring team, internal/external contributors, and reviewers to facilitate document completion • Adherence to processes and Sponsor-defined best practices • Ability to facilitate review meetings, address feedback, and negotiate solutions/agreements KNOWLEDGE REQUIREMENT: Scientific Knowledge • Strong knowledge of regulatory guidelines/requirements and other regional guidelines such as those from the European Union and the United States • Ability to interpret data and apply scientific knowledge to support regulatory document writing (ie. IB, protocols, amendments, CSR, Clinical summaries) • Ability to build clinical or regulatory arguments in the absence of direct data using logic, analogy and therapeutic area science • Understanding of medical practices regarding procedures, medications, and treatment for different disease states • Manage messaging for consistency with historical information and in alignment with agreed-upon strategy • Capable of providing insight, alternatives, and suggestions based on previous experiences • Comfortable working on cross-functional teams with the ability to drive document content to support lean authoring • Experience writing protocols, amendments, CSR, and CTD summary documents Technology Skills • Expert authoring in MS Word, understanding of MS Word functionality • Experience working in document management systems; managing workflows eApproval/signatures • Experience working with Word add-ins that facilitate the management of fonts, styles, references, etc. • Flexibility in adapting to new tools and technology • Capable of training writers/authors on the use of templates, guidelines, and tools RESPONSIBILITIES: • Without guidance from senior members of the writing staff, prepare/review clinical study reports, protocols, investigator brochures, submission documents (Module 2 summarries), and other regulatory documents on investigational drugs in various stages of clinical development • Apply lean authoring principles as part of document development and, when applicable, structured content management text libraries as part of authoring process • Coordinate and initiate activities for document review, consensus meeting, quality control, and document finalization under aggressive timelines • Develop and maintain project plans & work plan for the team members • People management • Work as an active member of cross-functional teams representing Medical Writing • Coordinate and deliver document kick-off meetings with writers and cross-functional representatives • Ensure adherence to standard content, lean authoring, and messaging across team members • Ensure communication between members remain open and information is disseminated appropriately • Possible participation in the orientation and coaching of junior team members • Conduct appropriate literature searches and screening, as needed • Participate on Medical Writing department initiatives, as appropriate. • Research regulatory requirements to remain current in the regulatory landscape • Share lessons learned and best practices • Ensure compliance with company training and time reporting
Posted 4 weeks ago
1.0 - 3.0 years
3 - 4 Lacs
Bengaluru
Work from Office
Post: CSR ANALYST Candidate should possess excellent oral and written communication skills Should be open to work in Night shifts. Responsible for dealing with International Clients Phone-based customer interaction Required Candidate profile Excellent communication with International Voice experience Qua: Graduate / UG / BE Salary: 3.6 L to 4.5 LPA for 1 yr SHIFT: US Rotational Cab: 2 Ways Location: Bangalore Call Hr Suvarna - 9502739374
Posted 4 weeks ago
3.0 - 7.0 years
5 - 10 Lacs
Bengaluru
Work from Office
Greetings from THE JOB FACTORY !! Job Summary: We're looking for a skilled International Banking BPO Voice Process associate to handle customer inquiries and issues related to international banking services. The ideal candidate will have excellent communication skills, problem-solving abilities, and a strong understanding of banking processes. For More Details Call : HR Swathi @ 9538878907 (Call or whatsapp ) Email ID : swathi@thejobfactory.co.in Responsibilities: - Customer Service: Handle inbound and outbound calls from international customers, providing accurate and timely information to resolve queries and complaints. - Issue Resolution: Efficiently resolve customer issues and escalate unresolved problems to internal teams. - Record Keeping: Maintain accurate records of customer interactions and transactions. - Compliance: Adhere to company policies, procedures, and regulatory requirements related to international banking. - Team Collaboration: Work closely with team members to ensure high levels of customer satisfaction. Requirements: - Education: Bachelor's degree or Under Graduate - Experience: min 3 years experience in a customer service role, preferably in banking or BPO. - Skills: - Excellent Communication: Strong verbal and written communication skills in English. - Problem-Solving: Ability to resolve complex customer issues efficiently. - Time Management: Ability to manage multiple customer interactions simultaneously. - Banking Knowledge: Good understanding of international banking regulations Salary and Benefits: - Salary: Industry-Leading Salary (Salary Negotiable) - Benefits: Performance-based incentives, health insurance, and allowances. For More Details Call : HR Swathi @ 9538878907 (Call or whatsapp ) Email ID : swathi@thejobfactory.co.in ****DO REFER YOUR FRIEND'S****
Posted 4 weeks ago
0.0 - 5.0 years
3 - 5 Lacs
Bengaluru
Work from Office
Roles and Responsibilities Handle customer calls to resolve their queries and concerns. Provide excellent customer service by listening actively, empathizing with customers' issues, and offering solutions. Maintain accurate records of all interactions with customers using CRM software. Collaborate with internal teams to resolve complex customer issues that require escalation. Meet performance targets for quality metrics such as first call resolution rate, handle time, and abandon rate. Desired Candidate Profile 0-5 years of experience in BPO industry or related field (education/CSR). Excellent communication skills in English language (written & spoken). Ability to work on rotational shifts including night shifts. Strong problem-solving skills with attention to detail. Willingness to learn new processes quickly. call ruth@9590520040 call soumya@8088720040 call manish@7848820049 call pooja@9886112704
Posted 4 weeks ago
0.0 - 5.0 years
2 - 3 Lacs
Pimpri-Chinchwad, Pune
Work from Office
Position:- Telecaller Location:- Viman Nagar Pune- 411014 Department:- Customer Service Qualification :- HSC or Any graduate / Under graduate Work From Office Shifts : - Day Shift Preferred candidate profile HSC Pass Can apply Freshers can apply Marathi And Hindi Good communication / Average English. Salary:- 12,000 in-hand to 18,000 in-hand plus incentives. Rotational week off Rounds of Interviews:- HR round Operations round What We Offer: Competitive salary and benefits package Opportunities for career advancement Comprehensive training program Supportive team environment How to Apply:- To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Aditya :- 8308125422
Posted 4 weeks ago
0.0 - 5.0 years
3 - 5 Lacs
Noida, Gurugram, Delhi / NCR
Work from Office
Dear Candidate, We are pleased to invite you to explore the opportunity to join Airb*b , a globally recognized leader in the travel and hospitality industry, as a Customer Support Advisor for our voice process. This is an excellent chance to become part of a dynamic team dedicated to providing world-class support and ensuring exceptional customer experiences. If you are looking for a role where you can grow professionally and contribute meaningfully, this position is perfect for you. Job Location The role is based in Gurugram , a thriving hub for business and innovation, offering a dynamic work environment and excellent connectivity. Key Responsibilities As a Customer Support Advisor , you will play a crucial role in ensuring customers receive prompt, courteous, and effective service. Your primary responsibilities will include: Responding promptly to customer inquiries via voice support, ensuring a seamless experience for guests and hosts. Providing accurate and comprehensive information regarding Airbnbs products, services, and policies. Handling customer queries efficiently while maintaining high levels of satisfaction and a professional demeanor. Establishing positive relationships with customers through effective and empathetic communication. Documenting interactions accurately and thoroughly to ensure compliance and ease of resolution tracking. Escalating complex concerns to the relevant department when necessary to facilitate swift resolution. Upholding company policies, best practices, and service standards to maintain the quality of Airbnbs support services. Continuously staying updated on new products, service enhancements, and company policies to provide well-informed assistance. Your role will require you to maintain professionalism, patience, and a customer-first approach at all times, ensuring that Airb*b reputation as a trusted and reliable platform remains strong. Preferred Candidate Profile We are looking for dedicated professionals who are eager to deliver outstanding customer service. The ideal candidate should possess: A graduate degree (Freshers & experienced professionals are welcome). Exceptional verbal and written communication skills in English, with the ability to articulate information clearly and effectively. A willingness to work in 24/7 rotational shifts , including weekends and holidays, ensuring customers receive uninterrupted support. Strong problem-solving skills with a keen eye for detail and a solution-oriented approach. A customer-centric mindset , prioritizing customer needs and striving to exceed expectations. The ability to adapt to a fast-paced environment while maintaining professionalism and efficiency. If you have a passion for helping people and enjoy working in an engaging and supportive atmosphere, this role will provide you with a fulfilling and rewarding career path. Perks & Benefits We believe in recognizing and rewarding our team members for their hard work and dedication. As a Customer Support Advisor, you will receive: Competitive Salary: An attractive annual package of 5 lakhs CTC, along with up to 20,000 in monthly incentives based on performance. Transportation Convenience: Enjoy company-provided cab services for both pickup and drop, ensuring stress-free commutes. Meal Benefits: Complimentary meal benefits to keep you energized throughout your shifts. Career Growth & Progression: Opportunity for Internal Job Promotions (IJP) after just six months , allowing you to progress within the organization based on your performance. A Dynamic & Inclusive Work Environment: Be part of a supportive team that values collaboration, learning, and professional development. We strive to create a work culture that fosters growth, inclusivity, and employee satisfaction , ensuring you thrive in your role while advancing your career. Why Join Airb*b? Airb*b is a globally recognized platform that connects people across the world through meaningful travel experiences. By joining our team, you will: Become part of an organization known for innovation, customer service excellence, and global reach . Gain valuable experience in customer relations, communication, and problem-solving, which will benefit you in future career opportunities. Work in a fast-paced, engaging environment that encourages learning and professional growth. Have access to training and development programs , equipping you with skills to succeed in customer service and beyond. Contribute to a company that values its employees and promotes a healthy work-life balance . Take the Next Step in Your Career! Are you ready to elevate your career with a globally renowned brand? If you are enthusiastic, dedicated, and eager to deliver top-notch customer support, we encourage you to apply! For further details or to apply. Contact/WhatsApp HR Alka - 8368867827
Posted 4 weeks ago
0.0 - 5.0 years
3 - 5 Lacs
Bengaluru
Work from Office
Roles and Responsibilities Handle customer calls to resolve their queries and concerns. Provide excellent customer service by listening actively, empathizing with customers' issues, and offering solutions. Maintain accurate records of all interactions with customers using CRM software. Collaborate with internal teams to resolve complex customer issues that require escalation. Meet performance targets for quality metrics such as first call resolution rate, handle time, and abandon rate. Desired Candidate Profile 0-5 years of experience in BPO industry or related field (education/CSR). Excellent communication skills in English language (written & spoken). Ability to work on rotational shifts including night shifts. Strong problem-solving skills with attention to detail. Willingness to learn new processes quickly. call indu@7848820046 call pooja@9886112704 call aditi@7795311459
Posted 4 weeks ago
- 5 years
3 - 7 Lacs
Bengaluru
Work from Office
Roles and Responsibilities Handle customer calls to resolve their queries and concerns. Provide excellent customer service by listening actively, empathizing with customers' issues, and offering solutions. Maintain accurate records of all interactions with customers using CRM software. Collaborate with internal teams to resolve complex customer issues that require escalation. Meet performance targets for quality metrics such as first call resolution rate, handle time, and abandon rate. For freshers 35k Experienced:45k call Pooja@9886112704 call manish@7848820049 call anusha@7815982900 call indu@7848820046
Posted 1 month ago
- 2 years
2 - 3 Lacs
Noida, Gurugram, Delhi / NCR
Work from Office
NIIT Limited is hiring for its MNC client Wipro HR Services India Pvt Ltd. is looking for a Customer Care Specialist for Human Resource Outsourcing (HRO) Process. We are looking for smart professionals with a great attitude to make every single client interaction delightful Your Impact as a Customer Service Specialist- HRO Customer Service through calls. Ensure timely and accurate service delivery at defined productivity levels Build client & domain knowledge to be able to deliver a resolution on the first conversation Ensure adherence to Client Service Level Agreements (SLAs) like Customer Satisfaction, Service Level, Handle Time & Customer Effort Maintain Internal & Client level delivery quality on calls. Adhere to Customer Service Attendance & Accountability policies Execute issue /query resolution and ensure proper documentation &follow-up Identify, share and support operational improvements Required Experience Excellent communication skills Should be flexible to work in rotational shifts Proficient in computer usage and Basic knowledge on MSOffice Designation: Customer Service Specialist Education: Graduates in B.Com, B.A,BCA, BBA,BHM, BSc & BSc IT (Except Stats, Maths Hons & EcoHons) We Offer You: Defined career roadmap which offers growth opportunities Performance based incentive program** Investment in talent development and skills enhancement Work life balance with 5 day workweek Collaborative environment with best in class professionals Focus on colleague engagement and fun@work Night Allowances * Insurance benefits Salary: 3.08LPA- 3.25 LPA LOCATION Gurgaon Interested candidates, please apply directly or share your resumes on : Neha.2b.sharma@niitmts.com
Posted 1 month ago
years
0 - 2 Lacs
Lucknow
Work from Office
HCLTech is hiring Fresher candidates for Customer Service Representative Role- 20MAY2025. Non-Tech Role. Night shift. Only for passed Non-Btech graduates. Roles and Responsibilities Provide exceptional customer service to clients through various channels such as email, chat, and social media. Handle customer inquiries, resolve issues, and provide solutions in a timely manner. Collaborate with team members to achieve process goals and objectives. Maintain accurate records of customer interactions using CRM software. Interested candidates can directly visit the HCL campus and carry photocopy of your updated CV. Contact person- Arpana Singh Timing-11am to 4pm Interview Location - Village Kanjehara Chack Gajaria Farms, Sultanpur Road, Mastemau, Lucknow, Uttar Pradesh 226002, India. Take entry from Gate1. SDC1 Building, Ground floor.
Posted 1 month ago
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Corporate Social Responsibility (CSR) has become an integral part of businesses in India, leading to a growing demand for professionals in this field. CSR jobs in India offer individuals an opportunity to make a positive impact on society while working for leading companies.
These cities are known for their vibrant job markets and have a high demand for CSR professionals across various industries.
The average salary range for CSR professionals in India varies based on experience and company size. Entry-level positions typically start around INR 3-5 lakhs per annum, while experienced professionals can earn upwards of INR 10-15 lakhs per annum.
A typical career path in CSR may include roles such as CSR Executive, CSR Manager, and CSR Director. Professionals can progress by taking on more responsibilities, managing larger projects, and contributing to strategic decision-making in the organization.
In addition to CSR expertise, professionals in this field may benefit from having skills in project management, stakeholder engagement, sustainability reporting, and community development.
As you prepare for CSR job opportunities in India, remember to showcase your passion for making a difference and your ability to drive positive change through your work. Stay informed about current trends in CSR and practice your interview responses to confidently land your dream job in this rewarding field. Good luck!
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