1512 Csr Jobs - Page 16

Position:- Telecaller Location:- Viman Nagar Pune- 411014 Department:- Customer Service Qualification :- HSC or Any graduate / Under graduate Work From Office Shifts : - Day Shift Preferred candidate profile HSC Pass Can apply Freshers can apply Marathi And Hindi Good communication / Average English. Salary:- 12,000 in-hand to 18,000 in-hand plus incentives. Rotational week off Rounds of Interviews:- HR round Operations round What We Offer: Competitive salary and benefits package Opportunities for career advancement Comprehensive training program Supportive team environment How to Apply:- To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Aditya :- 8308125422

Requirement- Good comms required Salary-12,000/- inhand To 18,000 inhand. Unlimited incentives Shift timing- 9:30-6:30 Sunday off Fresher & Exp both can apply Qualification: Min HSC Need immediate joiner. Work Location: Kapurbavadi junction, Majiwada Thane (w)- 400607 Rounds of Interviews:- HR round Operations round How to Apply:- To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Mahek:- 7559401618

Greetings for The Job Factory !!!! Job Description: International Voice Process Executive !! For More Details Call : HR Vidhya @ 9901246983 (Call or whatsapp ) Email ID : vidhyaa@thejobfactory.co.in Excellent verbal communication skills in English. Ability to effectively navigate conversations and actively listen to customers' needs. Strong problem-solving abilities and a proactive approach to issue resolution. Ability to work in a rotational shift schedule, including weekends and holidays. Willingness to work from the office location in Bangalore. Prior experience in a customer service or call center role is advantageous but not mandatory for freshers. Salary and Benefits: Competitive salary package with a maximum annual compensation of 5.5 Lakhs per annum. Performance-based incentives and bonuses. Comprehensive training and development programs to enhance skills and career growth opportunities. Health insurance coverage and other employee benefits. Rotational shift schedule with rotational weekly offs to accommodate work-life balance. Work Environment: Fully work from office setup in Bangalore. Rotational shifts as per business requirements. Rotational weekly offs to ensure work-life balance for employees. If you are passionate about delivering exceptional customer service and thrive in a dynamic work environment, we encourage you to apply for this exciting opportunity. Join us in providing world-class service to our global clientele! For More Details Call : HR Vidhya @ 9901246983 (Call or whatsapp ) Email ID : vidhyaa@thejobfactory.co.in

Hi Candidate, Please find the below job description, Movate (formerly known as CSS Corp) is a global customer experience and technology consulting services provider, disrupting the industry with a unique intersection of industry-leading proprietary solutions, resilient operations, and innovative business engagement models. It has emerged as a compelling alternative to the traditional IT and support service providers with its premium service offerings and differentiated value propositions that solve clients critical business problems proactively. The company is a digital transformation partner of choice for its clients, which include the worlds top innovators across industries, from mid-market players to large enterprises. Its diverse team of over 11,700 customer-centric thinkers, collaborators, and co-creators across 20 global locations, is passionate about helping clients succeed through intelligent automation-led outcomes. Position : International Voice Process Experience : 0.6 Months 4 years Job Location : Chennai Job Responsibilities: Reviewing new orders for accuracy and completeness New order processing on a web-based system Customer enquiry clarifications Maintain service levels and high levels of accuracy Placing orders with our partners on a web-based order processing system; Monitoring the status of these orders, taking appropriate action depending on the status. Maintaining a high level of accuracy with respect to all activities. Ensuring that customer requirements are met on a timely basis; and maintaining accurate records of activities in our own internal systems. Qualification: Any Degree Requirements : • Minimum 6 months call center experience • Minimum 12 months customer service experience • Excellent overall tenure in job history • B2+ English level • 30 Words per minute • Basic Computer Knowledge • Retail Experience- Bonus

Warm Greetings from Rivera Manpower Services, Hiring: International Voice Customer Service | CTC Up to 6.5 LPA | Immediate Joiners Location: Bangalore Shift: US Rotational Shifts Work Mode: Work from Office Joiners: Immediate Joiners Only Job Type: Full-Time Job Description: We are hiring Customer Service Executives for an International Voice Process with one of the leading global service providers. This is a voice-based customer support role for experienced professionals with excellent communication skills and the ability to handle queries in a high-paced environment. Eligibility Criteria: Education: Graduate / Undergraduate Experience: Minimum 1 year of international voice process experience (mandatory) Excellent verbal communication skills in English Strong problem-solving and customer-handling abilities Willingness to work in US rotational shifts Immediate joiners only Role & Responsibilities: Handle inbound/outbound international customer calls Resolve queries efficiently and ensure customer satisfaction Adhere to SLA, quality, and compliance standards Update CRM systems with accurate interaction records Collaborate with internal teams for escalations and solutions Call to Apply / Book Your Interview Slot: swathi 8884496983 swathi.rivera@gmail.com Grab this opportunity to work with a global brand and grow your career in international customer service!

Hello Candidate, Greetings from Wings International ! We are hiring for Technical Support Associate/ Engineer for our client for Noida location. Position : Technical Support Engineer Job Role : Service Desk Experience : 6 Months - 2 years experience in service desk only (voice process) Qualification : B.Tech / BCA /B.Sc./ B.Com / MCA / M.Sc . with 60% in all academics. Job Locations : Noida Salary : 30 - 40% Hike on current CTC. Note : Communication should be Excellent . Regards Suman Chandra 99892 43344 81212 43344 90322 33456

Greetings for The Job Factory !!!! Job Description: International Voice Process Executive !! For More Details Call : HR Lilly @ 9880951682 (Call or whatsapp ) Email ID : lilly@thejobfactory.co.in Excellent verbal communication skills in English. Ability to effectively navigate conversations and actively listen to customers' needs. Strong problem-solving abilities and a proactive approach to issue resolution. Ability to work in a rotational shift schedule, including weekends and holidays. Willingness to work from the office location in Bangalore. Prior experience in a customer service or call center role is advantageous but not mandatory for freshers. Salary and Benefits: Competitive salary package with a maximum annual compensation of 5.5 Lakhs per annum. Performance-based incentives and bonuses. Comprehensive training and development programs to enhance skills and career growth opportunities. Health insurance coverage and other employee benefits. Rotational shift schedule with rotational weekly offs to accommodate work-life balance. Work Environment: Fully work from office setup in Bangalore. Rotational shifts as per business requirements. Rotational weekly offs to ensure work-life balance for employees. If you are passionate about delivering exceptional customer service and thrive in a dynamic work environment, we encourage you to apply for this exciting opportunity. Join us in providing world-class service to our global clientele! For More Details Call : HR Lilly @ 9880951682 (Call or whatsapp ) Email ID : lilly@thejobfactory.co.in

Golden opportunity for freshers and Experience Fresher salary upto 3.5 LPA Experience salary upto 6LPA For more details Contact : HR Divyanshi @ 9972832623 (Call or whatsapp ) Email ID : divyanshithejobfactory@gmail.com NOTE - LOOKING FOR IMMEDIATE JOINERS ONLY. Job Description Responsible for UK And US client, handling queries, appropriate assistance. Patience when handling tough cases. Excellent communication and problem-solving skills. Candidate should possess excellent oral and written communication skills. Respond to customer queries in a timely and accurate way. Own and resolve customer issues efficiently, effectively and em-pathetically. Following up with customers for any further information. Provide accurate, valid, and complete information by using the right tools. Should be flexible with the shifts. Eligibility: Grad or undergraduate fresher with good skills and fluency in English. Should be flexible with rotational shifts. 5 days of working 2 Days Off. Should have Minimum 1Year of experience in International Voice Process / Non Voice Process or FRESHERS GRADUATE. For more details Contact : HR Divyanshi @ 9972832623 (Call or whatsapp ) Email ID : divyanshithejobfactory@gmail.com

Greetings from The Job Factory !!!! We are India's Largest BPO Recruitment Company. Golden opportunity for freshers and Experience Salary Range : 5.5L.P.A + Incentive For more details Call : HR Prathiksha @ 9901192053 (call or whatsapp) Email id - prathikshathejobfactory@gmail.com Role & responsibilities : Manage inbound and outbound calls from international customers to provide assistance and resolve inquiries. Deliver exceptional customer service by efficiently addressing customer queries and providing effective solutions. Assist with product or service-related questions, troubleshooting, and technical support (if applicable). Maintain a high level of product knowledge to provide accurate information and resolve customer concerns. Accurately document and update customer information in the companys CRM system. Follow company policies and service level agreements (SLAs) to ensure high customer satisfaction. Communicate in a clear, polite, and professional manner to ensure a positive customer experience. Meet individual and team performance targets, such as call handling time, customer satisfaction scores, and first-call resolution. Collaborate with other team members and departments to improve service delivery. Preferred candidate profile : Fluency in English: Excellent verbal communication skills in English (knowledge of additional languages is a plus). Communication Skills: Clear, confident, and customer-centric communication skills. Problem-Solving: Ability to handle complex issues with professionalism and patience. Adaptability: Comfortable with a fast-paced environment and adjusting to changing customer needs. Technical Skills: Basic knowledge of computer applications and CRM software. Time Management: Strong time management skills to handle high call volumes efficiently. Experience: Previous experience in customer service, technical support, or a voice-based role is preferred. Freshers are also encouraged to apply. Education: Minimum high school diploma; a college degree is preferred. Shift Flexibility: Willingness to work flexible hours, including weekends and holidays. Perks and benefits : Competitive Salary: Attractive salary based on experience and skills. Performance-Based Incentives: Rewards and incentives for achieving KPIs such as customer satisfaction, call quality, etc. Health Benefits: Comprehensive medical insurance and healthcare plans. Retirement Benefits: Provident fund, retirement savings, or pension options. Paid Time Off: Generous vacation days, sick leave, and public holidays. Employee Wellness Programs: Access to wellness initiatives, mental health support, and fitness programs. Work-Life Balance: Flexible working hours and paid time off to support work-life balance. Career Growth Opportunities: Opportunities for internal promotions and career development. Training & Development: Ongoing training to help you enhance both personal and professional skills. Recognition & Rewards: Regular recognition for top performers, including Employee of the Month awards. For more details Call : HR Prathiksha @ 9901192053 (call or whatsapp) Email id - prathikshathejobfactory@gmail.com

Level Up Your Career with Zynga! At Zynga, we bring people together through the power of play. As a global leader in interactive entertainment and a proud label of Take-Two Interactive, our games have been downloaded over 6 billion times connecting players in 175+ countries through fun, strategy, and a little friendly competition. From thrilling casino spins to epic strategy battles, mind-bending puzzles, and social word challenges, our diverse game portfolio has something for everyone. Fan-favorites and latest hits include FarmVille , Words With Friends , Zynga Poker , Game of Thrones Slots Casino , Wizard of Oz Slots , Hit it Rich! Slots , Wonka Slots , Top Eleven , Toon Blast , Empires & Puzzles , Merge Dragons! , CSR Racing , Harry Potter: Puzzles & Spells , Match Factory , and Color Block Jam plus many more! Founded in 2007 and headquartered in California, our teams span North America, Europe, and Asia, working together to craft unforgettable gaming experiences. Whether youre spinning, strategizing, matching, or competing, Zynga is where fun meets innovation and where you can take your career to the next level. Join us and be part of the play! Position Overview We are looking for a Senior Concept Artist who can help drive the creation of new concepts on a new and upcoming game, as well as support the production team with any concept art needs. What you will do: Vast and precise visual development of various art assets ranging from quick sketches and proof-of-concept storyboards to final art that will be used in the game. Communicating closely with the Lead Artist and Art Director and across to the other teams Encourage and share knowledge with more junior team members What you will bring: 5 years of experience as a concept artist please include your portfolio with relevant industry/personal work. Excellent eye for composition, color theory, design Strong rendering skills, and ability to adapt to different art styles Ability to quickly identify problems and suggest solutions in pitches, art reviews and impromptu conversations Ability to mentor artists when called upon Quick accurate sketching skills for storyboards/proof-of-concept pitches A capacity to come up with unique and creative ideas in your work BFA or equivalent degree Knowledge of Adobe Suite Storyboarding experience What We Offer You : Zynga offers a world-class benefits package that helps support and balance the needs of our teams. To find out more about our benefits, visit the Zynga Benefits #LI -Hybrid We are proud to be an equal opportunity employer, which means we are committed to creating and celebrating diverse thoughts, cultures, and backgrounds throughout our organization. Employment with us is based on substantive ability, objective qualifications, and work ethic - not an individual s race, creed, color, religion, sex or gender, gender identity or expression, sexual orientation, national origin or ancestry, alienage or citizenship status, physical or mental disability, pregnancy, age, genetic information, veteran status, marital status, status as a victim of domestic violence or sex offenses, reproductive health decision, or any other characteristics protected by applicable law. As an equal opportunity employer, we are committed to providing the necessary support and accommodation to qualified individuals with disabilities, health conditions, or impairments (subject to any local qualifying requirements) to ensure their full participation in the job application or interview process. Please contact us at accommodationrequest@zynga.com to request any accommodations or for support related to your application for an open position. Please be aware that Zynga does not conduct job interviews or make job offers over third-party messaging apps such as Telegram, WhatsApp, or others. Zynga also does not engage in any financial exchanges during the recruitment or onboarding process, and will never ask a candidate for their personal or financial information over an app or other unofficial chat channel. Any attempt to do so may be the result of a scamp or phishing attack, and you should not engage. Zynga s in-house recruitment team will only contact individuals through their official Company email addresses (i.e., via a zynga.com, naturalmotion.com, smallgiantgames.com, themavens.com, gram.gs email domain).

Greetings from People Staffing Solutions We are hiring for British Universal Bank (Captive) Process type - US Collections & UK Customer Service Work Location - Noida Shifts - US Window Eligibility: Must have Superlative Communication Skills. Education - Graduation mandatory Salary - Upto 7LPA Must have minimum 6 Months of experience in International Customer Services. Must be okay with Noida location Both side Cab facility For getting your interview schedule or more details, you can connect share your Cv on WhatsApp on below mentioned number. HR Paras - 7827002178; HR Deeya - 885128393; HR Srijal - 721779112

Government Skill Course Mobilization Executive Calling, Field Visits & Presentations Location : PAN India (Field Work + Calling) Experience : 1 to 5 years Employment Type : Full-Time Industry : Skill Development / Training / Education / Industrial Services Functional Area : Sales, Business Development, Outreach, Counselling Job Summary We are hiring a proactive and energetic Mobilization Executive to promote government-certified industrial skill courses to factory workers, engineers, technicians, freshers, and unemployed youth. This role involves tele-calling , field visits , presentations , and bulk registrations coordination . Candidates must be open to travel, public engagement, and promotional activities. Key Responsibilities : Calling & Lead Conversion Make daily outbound calls to workers, students, job seekers, HR managers, and industrial contacts. Share course benefits, eligibility criteria, and assist in registration over call/WhatsApp. Maintain call logs, follow-up schedules, and daily report of calling outcomes. Industrial Outreach & Promotion Visit manufacturing plants, construction sites, industrial areas to interact with workers, supervisors, and HR departments. Take appointments and conduct face-to-face presentations with Plant Managers, HSE Heads, Admin Heads regarding how SkillKing courses can benefit workforce development. Organize and manage stalls outside factory gates , distribute pamphlets, and promote schemes during worker shift changes. Coordinate advertisements near industrial zones using banners, standees, and roadshows. Freshers, Rural & College Mobilization Travel to nearby villages, ITIs, polytechnic colleges , and employment exchanges to spread awareness about free/low-cost government skilling programs. Conduct community-level mobilization through group meetings, door-to-door visits , and local event participation. Engage with Sarpanchs, Gram Sevaks, Principals, and Placement Officers to conduct mass awareness drives . Online Presentations & Corporate Meetings Schedule and conduct virtual presentations to industrial stakeholders via Zoom/Google Meet. Email brochures, program details, and registration links to potential participants or organizations. Represent the organization at job fairs, CSR expos, and safety exhibitions. Data Management & Reporting Maintain daily database of calls, visits, follow-ups, confirmed leads, and registrations. Provide weekly reports to the State or Regional Manager with status and next weeks plan. Candidate Profile : Education : Graduate in any stream (Marketing / Social Work / Industrial Safety / ITI background preferred) Skills Required : Excellent communication (English, Hindi + regional language a must) Strong tele-calling and presentation skills Field sales / outreach / mobilization experience Basic computer skills: MS Excel, Google Meet, WhatsApp, email handling Willingness to travel regularly and work in target-driven environment Assets Preferred : Smartphone and Two-wheeler with license Previous experience in skill development, PMKVY, CSR mobilization, NGO outreach, or field counseling Job Benefits : Fixed Salary + Incentives based on registrations Travel Allowance Opportunity to contribute to national skill development Long-term career growth in industrial training & education sector Interested candidates who can join immediately will be given preference. submit CV via WhatsApp or call at 9227695202

Warm Greetings from Rivera Manpower Services, Hiring: International Voice Customer Service | CTC Up to 6.5 LPA | Immediate Joiners Location: Bangalore Shift: US Rotational Shifts Work Mode: Work from Office Joiners: Immediate Joiners Only Job Type: Full-Time Job Description: We are hiring Customer Service Executives for an International Voice Process with one of the leading global service providers. This is a voice-based customer support role for experienced professionals with excellent communication skills and the ability to handle queries in a high-paced environment. Eligibility Criteria: Education: Graduate / Undergraduate Experience: Minimum 1 year of international voice process experience (mandatory) Excellent verbal communication skills in English Strong problem-solving and customer-handling abilities Willingness to work in US rotational shifts Immediate joiners only Role & Responsibilities: Handle inbound/outbound international customer calls Resolve queries efficiently and ensure customer satisfaction Adhere to SLA, quality, and compliance standards Update CRM systems with accurate interaction records Collaborate with internal teams for escalations and solutions Call to Apply / Book Your Interview Slot: 7829336202 / 7829336034 / 9380300644 / 9986267393 Grab this opportunity to work with a global brand and grow your career in international customer service!

HIRING FOR TOP INTERNATIONAL BPO'S CS/SALES SAL UP TO - 2.50 to 6 CTC CAN APPLY FOR TRAVEL, TELECOM, BANKING PROFILES VOICE PROCESS GOOD COMMS SKILLS REQ GGN/NOIDA CALL/WHATSAPP Robin 9811395068 Sahib 8448577782 Yash 9911862220 Nitin 9899627640 Required Candidate profile FINE TO WORK IN 24x7 Shifts UNGERGRAD/GRAD, FRESHER/ EXP ALL CAN APPLY. LOOKING FOR CANDS HAVING GOOD COMMS SKILLS, REFRENCES ARE HIGHLY VALUABLE, SHARE YOUR PROFILE - hr@head-hunters.in Perks and benefits SHIFTS, CABS, INCENTIVES AS PER THE COMPANY REQ.

Golden opportunity for freshers and Experience Fresher salary upto 3.5 LPA Experience salary upto 6LPA For More Details HR PAVITHRA -9538878908 Email id : pavithrat@thejobfactory.co.in NOTE - LOOKING FOR IMMEDIATE JOINERS ONLY. Job Description Responsible for UK And US client, handling queries, appropriate assistance. Patience when handling tough cases. Excellent communication and problem-solving skills. Candidate should possess excellent oral and written communication skills. Respond to customer queries in a timely and accurate way. Own and resolve customer issues efficiently, effectively and em-pathetically. Following up with customers for any further information. Provide accurate, valid, and complete information by using the right tools. Should be flexible with the shifts. Eligibility: Grad or undergraduate fresher with good skills and fluency in English. Should be flexible with rotational shifts. 5 days of working 2 Days Off. Should have Minimum 1Year of experience in International Voice Process / Non Voice Process or FRESHERS GRADUATE. For More Details HR PAVITHRA -9538878908 Email id : pavithrat@thejobfactory.co.in

Freshers & Experienced Ct: 9916839275 or WhatsApp CV 9620551244 Banking BPO Voice Process Good communication in English & Hindi Any Graduate / 12th pass can apply Just 2 rounds of Interview / HR & Ops round Day shift CTC: 18K to 24K Perks and benefits Salary+quarterly Bonus

Position:- Outbound Voice Process Location:- Viman Nagar Pune- 411014 Department:- Customer Service, Outbound Qualification :- HSC or Any graduate / Under graduate Work From Office Shifts Timing: - Day Shift Preferred candidate profile HSC Pass Can apply Freshers can apply Marathi And Hindi Good communication Salary:- 14,000 in-hand to 18,000 in-hand plus incentives. Rotational week off Rounds of Interviews:- HR round Operations round What We Offer: Competitive salary and benefits package Opportunities for career advancement Comprehensive training program Supportive team environment How to Apply:- - To Schedule Your Interview: Please Call or WhatsApp your updated CV to our HR contact below: - Contact Person: HR Rushikesh - Mobile Number: +91 9822961821 (Available on Call & WhatsApp)

Golden opportunity for freshers and Experience Fresher salary upto 3.5 LPA Experience salary upto 6LPA For More Details HR Swathi @ 9538878907 Email id : Swathi@thejobfactory.co.in NOTE - LOOKING FOR IMMEDIATE JOINERS ONLY. Job Description Responsible for UK And US client, handling queries, appropriate assistance. Patience when handling tough cases. Excellent communication and problem-solving skills. Candidate should possess excellent oral and written communication skills. Respond to customer queries in a timely and accurate way. Own and resolve customer issues efficiently, effectively and em-pathetically. Following up with customers for any further information. Provide accurate, valid, and complete information by using the right tools. Should be flexible with the shifts. Eligibility: Grad or undergraduate fresher with good skills and fluency in English. Should be flexible with rotational shifts. 5 days of working 2 Days Off. Should have Minimum 1Year of experience in International Voice Process / Non Voice Process or FRESHERS GRADUATE. For More Details HR Swathi @ 9538878907 Email id : Swathi@thejobfactory.co.in

HIRING FOR BPO Voice Process - Min qualification - 12th & Immediate Joiners - Salary:- 10,700-14,500 for fresher & 12000-18000 for sales experienced in hand plus unlimited - FRESHERS ARE WELCOME - Having basic Knowledge of Computer - Fixed day shift Required Candidate profile Candidate should be willing to work from office. To schedule your interview send your CV through WhatsApp (number mentioned below) HR Akshada :- 9822472894 Perks and benefits competitive salary with unlimited incentives

Hiring Experience candidates for Customer support role. Candidate should be fluent in English & Tamil/ Hindi/ Kannada/ Malayalam/ Telugu Graduation is Mandatory. Comfortable in Work from office. 15- 18k Inhand Call Ancy 9487577302 to apply . . Required Candidate profile . Location: Chennai Graduation mandatory 6 Days Working days Languages: English + Tamil/ Telugu/ Kannada/ Malayalam

Hi, We have vacancy for Work from home - Hindi, Telugu & English all 3 languages are mandatory. Day Shift. First 3 months work from office, later permanent work from home will be given 6 days work, 1 day rotational off. Graduation not mandatory. WFH Hindi Customer Support ,English and Hindi & Telugu (spoken) mandatory Immediate joining required, First 3 months work from office, later permanent work from home will be given Sal upto 2 lpa to 2.5 lpa + Incentives Pls call Bhavna 9884634937 for more info Thanks, Bhavna 9884634937

Develop and implement an IEC strategy for Municipal Solid Waste Management in Chennai. Work with stakeholders such as bulk waste generators, corporates, hotels, hospitals, malls, commercial establishments, colleges, schools and others to increase awareness and understanding of the importance of waste management and recycling Develop and distribute educational materials such as posters, flyers, brochures and presentations to Increase awareness of the issue Organize and lead community engagement campaigns to increase participation and understanding of waste management and recycling Conduct training sessions for staff and stakeholders on proper waste management and recycling practices Work with local NGO's and influencers to promote waste management and recycling Participate in public events to educate and raise awareness about waste management and recycling practices Take up cleaning campaigns to promote the importance of waste management and recycling Collaborate with relevant government agencies and departments to promote waste management an recycling practices Monitor and evaluate the impact of IEC activities and provide regular reports to management Keep up to date with the latest developments in waste management and recycling practices and incorporate these into the IEC strategy as appropriate.

Develop and implement an IEC strategy for Municipal Solid Waste Management in Chennai. Work with stakeholders such as bulk waste generators, corporates, hotels, hospitals, malls, commercial establishments, colleges, schools and others to increase awareness and understanding of the importance of waste management and recycling Develop and distribute educational materials such as posters, flyers, brochures and presentations to Increase awareness of the issue Organize and lead community engagement campaigns to increase participation and understanding of waste management and recycling Conduct training sessions for staff and stakeholders on proper waste management and recycling practices Work with local NGO's and influencers to promote waste management and recycling Participate in public events to educate and raise awareness about waste management and recycling practices Take up cleaning campaigns to promote the importance of waste management and recycling Collaborate with relevant government agencies and departments to promote waste management an recycling practices Monitor and evaluate the impact of IEC activities and provide regular reports to management Keep up to date with the latest developments in waste management and recycling practices and incorporate these into the IEC strategy as appropriate.

Build CSR partnerships & donor relations Lead & execute fundraising campaigns Conduct due diligence on partners Align with internal teams for execution Ensure timely donor reports & updates Explore new funding channels Manage MoUs & legal compliance Required Candidate profile Graduate/PG with 4+ yrs in NGO/CSR fundraising, strong communication, project management, donor handling, MS Office skills, and ability to build partnerships and work independently.

Job Purpose : To develop the non-financial performance data management system for all the manufacturing units & corporate offices to ensure the organization to meet the ESG goals by documenting the annual ESG performance of the business. Job Responsibilities : 1. Designing and Development of Sustainability framework : Design the data templates and share with the concerned team for data inputs on regular intervals. As per schedule arrange a meeting with each individual to make them understand about the data templets and requirements. 2. Stakeholder Engagement : Prepare the stakeholder Engagement Plan with detailing stakeholder identification, engagement frequency & mode. Design and develop the stakeholder engagement questionnaire and plot the survey. As per survey outcome, prepare the presentation to be present to the top management. 3. Digital Platform Management : Implementation of non-financial performance data in digital platform Define the governance for non-financial performance data inputs with clear roles & responsibility and the escalation metrics, exception raising and approval mechanism Updation of ESG dashboard for senior leaderships. 4. ESG implementation as per the business need : Design the sustainability framework for organization by mapping the required framework for preparing sustainability disclosure. Prepare organization to participate on international forums such as UNGC, CDP, TCFD, SBTi etc. Oversee the collection, analysis, and verification of (ESG) data in accordance with Global Reporting Initiative (GRI) or (BRSR) standards. 5. Organizational Development : Facilitate the units by training and capacity building Develop sustainability champions at each unit Encourage team members for participation and its documentation 6. Building Organizational Capabilities : Develop and implement a roadmap as per organizational goals and industry best practices. Lead the implementation of sustainability initiatives across all levels and fostering a culture of environmental and social responsibility. Collaborate with cross-functional teams for setting ambitious targets | strategies to reduce carbon emissions. Enabling key stakeholders on sustainability and developing capabilities in respective teams Owning & driving Responsible Care across Units and maintain the certification for ever 7. Fostering Cultural Change : Prepare submissions for sustainability awards and recognitions, showcasing the company's achievements and commitment to sustainability. Stay abreast of emerging sustainability trends, regulations, and best practices, Drive innovation and continuous improvement in sustainability practices, identifying opportunities to enhance efficiency, reduce waste, and mitigate environmental impacts. Educational Qualifications : Bachelor's or Master's degree in Environmental Science, Sustainability, Business Administration, or related field. Strong understanding of ESG frameworks, such as GRI or BRSR, and experience in data collection, analysis, and reporting. Exceptional communication and presentation skills, with the ability to effectively convey complex sustainability concepts to diverse audiences. Certification in sustainability-related fields (e.g., LEED, CSR, CDP) is a plus. Relevant and total years of Experience : Minimum 8-12 years of work experience with significant exposure in a manufacturing set up Accountabilities Major Activities Key Performance Indicators Designing and Development of Sustainability framework Design the data templates and share with the concerned team for data inputs on regular intervals. As per schedule arrange a meeting with each individual to make them understand about the data templets and requirements. Preparation of non-financial performance data as per schedule. Identification of key gaps in the data management and its implementation. Stakeholder Engagement Prepare the stakeholder Engagement Plan with detailing stakeholder identification, engagement frequency & mode. Design and develop the stakeholder engagement questionnaire and plot the survey. As per survey outcome, prepare the presentation to be present to the top management Achieve more than 50% responses from the stakeholders. Materiality management review once in a two year Digital Platform Management Implementation of non-financial performance data in digital platform Define the governance for non-financial performance data inputs with clear roles & responsibility and the escalation metrics, exception raising and approval mechanism Updation of ESG dashboard for senior leaderships. 100% data entry as per the digital platform ESG performance Updation as per business needs ESG implementation as per the business need Design the sustainability framework for organization by mapping the required framework for preparing sustainability disclosure. Prepare organization to participate on international forums such as UNGC, CDP, TCFD, SBTi etc. Oversee the collection, analysis, and verification of (ESG) data in accordance with Global Reporting Initiative (GRI) or (BRSR) standards Annual ESG report should be prepare as per the framework decided. At least 2 participations for sustainability framework preparation and mapping with other frameworks. Organizational Development Facilitate the units by training and capacity building Develop sustainability champions at each unit Encourage team members for participation and its documentation 10sustainability champions at each sites / office to be created. Minimum 5 sustainability initiatives to be taken Building Organizational Capabilities Develop and implement a roadmap as per organizational goals and industry best practices. Lead the implementation of sustainability initiatives across all levels and fostering a culture of environmental and social responsibility. Collaborate with cross-functional teams for setting ambitious targets | strategies to reduce carbon emissions. Enabling key stakeholders on sustainability and developing capabilities in respective teams Owning & driving Responsible Care across Units and maintain the certification for ever Timely submission of Monthly Dash board (by first week of every month) No of decarbonization projects undertaken unit wise No of customer/supplier questionnaire submitted without query on time RC logo maintained for ever with stakeholder engagements Fostering Cultural Change Prepare submissions for sustainability awards and recognitions, showcasing the company's achievements and commitment to sustainability. Stay abreast of emerging sustainability trends, regulations, and best practices, Drive innovation and continuous improvement in sustainability practices, identifying opportunities to enhance efficiency, reduce waste, and mitigate environmental impacts. No of Sustainability Awards received Vs Applied (80% success rate) No of engagement sessions for different levels from corporate to units organized (minimum 1 per quarter) No of Sustainability Projects driven successfully (Unit wise: per category 1/year) Skills and academic qualifications Educational Qualifications Minimum Qualification - Bachelor's or Master's degree in Environmental Science, Sustainability, Business Administration, or related field Preferred Qualification - Certification in sustainability-related fields (e.g., LEED, CSR, CDP) is a plus.