1512 Csr Jobs - Page 14

Position:- BPO Voice Process Location:- Viman Nagar Pune- 411014 Department:- Customer Service Qualification :- HSC or Any graduate / Under graduate Work From Office Shifts : - Day Shift Preferred candidate profile HSC Pass Can apply Freshers can apply Marathi And Hindi Good communication / Average English. Salary Upto Fresher :- 12000 to 14,000 in-hand +unlimited incentives. Salary Upto Experience :- 14000 to 16000 in hand + unlimited incentives. Regional Language Upto :- 18000 + unlimited incentive Rotational week off Rounds of Interviews:- HR round Operations round How to Apply:- Were Hiring! Interested candidates can schedule their interviews by: Sending their CV via WhatsApp Or calling us directly Contact :- HR Gaurav :- 7796427055

Position:- Outbound Voice Process Location:- Viman Nagar Pune- 411014 Department:- Customer Service, Outbound Qualification :- HSC or Any graduate / Under graduate Work From Office Shifts Timing: - Day Shift Preferred candidate profile HSC Pass Can apply Freshers can apply Marathi And Hindi Good communication Salary:- 12,200+ unlimited incentives. Rotational week off Rounds of Interviews:- HR round Operations round What We Offer: Competitive salary and benefits package Opportunities for career advancement Comprehensive training program Supportive team environment How to Apply:- We are currently hiring! To schedule your interview, please call or WhatsApp your updated CV to: HR Rushikesh:- 9822961821 We look forward to connecting with you.

Work From Office Shifts Timing: - Day Shift Preferred candidate profile HSC Pass Can apply Freshers can apply Marathi And Hindi Good communication / Average English. Salary:- 12,500 in-hand to 18,000 in-hand plus incentives. Rotational week off Rounds of Interviews:- HR round Operations round What We Offer: Competitive salary and benefits package Opportunities for career advancement Comprehensive training program Supportive team environment How to Apply:- To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Sonali:- 9822197285

BharatCares (SMEC Trust), the social impact arm of the CSRBOX Group stands tall amongst the Top 50 Social Impact Organizations in India.Specifically established and curated for program delivery, BharatCares commitment revolves around the principles of innovation, technology, and scalability, aiming to address societal challenges comprehensively. Functioning as a social solution bridge, BharatCares facilitates collaboration among communities, innovators, funders and government to implement the best impact solution for the last mile. Our flagship initiatives focus on improving education, employability, rural and healthcare infrastructure, entrepreneurship, environmental sustainability and road safety. For more information, visit: www.bharatcares.org Curious about what Life @ CSRBOX /BharatCares looks like? Explore: https: / / csrbox.org / Life-at-CSRBOX / About the Position Responsibilities Project Management and Execution Lead on-ground implementation of CSR-funded education and technology programs in AI, ML, and Cybersecurity. Manage project plans, budgets, and timelines to ensure seamless execution. Conduct regular field visits, workshops, and meetings to assess project needs and performance. Stakeholder Engagement Build and maintain strong relationships with partner organizations, academic institutions, NGOs, and government bodies. Coordinate with schools, colleges, and training partners for effective program delivery and outreach. Promote program adoption through engagement, communication, and capacity-building initiatives. Training and Facilitation Design and deliver engaging training sessions and workshops for students, teachers, and administrators. Facilitate sessions on AI tools, machine learning basics, and cybersecurity awareness. Support schools and colleges in integrating digital tools and curriculum enhancements. Documentation and Reporting Prepare detailed progress reports, success stories, and case studies. Maintain up-to-date documentation of program activities, outcomes, and insights. Support reporting requirements for both internal teams and external stakeholders/funders. Monitoring and Evaluation Track KPIs and monitor program outcomes against defined success metrics. Identify improvement areas and provide data-driven recommendations. Analyze data and feedback to optimize program design and implementation. Data Analysis and Research Conduct research on emerging applications of AI in education and prepare insights for program design. Analyze quantitative and qualitative data to assess program impact. Support preparation of presentations and research briefs for stakeholders. Collaboration and Capacity Building Work collaboratively with internal teams, technology experts, and academic partners. Assist in developing training materials and toolkits for capacity building. Participate in and facilitate knowledge-sharing forums to promote best practices in AI/ML and cybersecurity education. Mandatory Qualification and Experience: Bachelors/Master s degree in Computer Science, Engineering, Education Technology, or a related field. 3 5 years of experience in managing CSR or development projects, especially in education and technology. Working knowledge of AI/ML tools, Cybersecurity fundamentals, and EdTech platforms. Strong communication, facilitation, and stakeholder management skills. Prior experience working with academic institutions is highly desirable. Proficiency in documentation, reporting, and presentation tools (MS Office, Google Workspace, etc.). Ability and willingness to travel extensively for project implementation. Experience in handling CSR-funded or donor-funded projects. Certification or hands-on experience in AI/ML, data science, or cybersecurity domains. Familiarity with monitoring and evaluation frameworks. Desirable

Career Club Consultancy and Management Services is looking for Customer Service Representative- Only For Nashik Candidates Freshers to join our dynamic team and embark on a rewarding career journeyResponsible for handling customer inquiries and complaints, providing information and resolving issues in a prompt and friendly manner. Act as the first point of contact for customers and play a critical role in building and maintaining customer loyalty. The primary duties of a CSR include answering phone calls, responding to emails and chat requests, troubleshooting problems, and processing orders or returns. Good communication, interpersonal, and problem-solving skills are essential for this role.

Job Description The Principal Responsibilities and basic purpose of the job include Management of Cafeteria, ordering of food for employees, arrangement of hygienic food on time as per the available timelines. The general level of responsibility is to collect feedback from employees, handle event activities, maintain and make sure availability of Gym / Recreation room for employees. Employee will directly report to Manager - Facilities. You could say that the most valuable asset a successful administrative assistant can have is the ability to think on their feet. This position has dynamic roles and Responsibilities which keep on changing as per the requirements of internal customers. One can learn new things on daily basis and implement these learning in the professional growth. Responsibilities Cafeteria Management - Finalization and circulation of coming weeks menu in advance, collecting feedback through feedback devices, compiling and circulating the trend to stakeholders, ensure proper cleanliness and hygiene in cafeteria, taking appropriate action on given feedback, food vendor and tuck shop bills settlement, kitchen visit, lookout for vendors who can provide better service, managing daily food ordering (MG), managing mess committee meeting, OTA report, Tuck shop management. 30% Coordinating Events - Coordinate with different functions, vendors for execution of events. 20% Ensure Up-Keep Of Facility - Daily facility round & updating of Snag list, Follow-up with vendors, HK bills settlement - Monthly, review procedures and policies. 20% Guest House Management & Procurement - At least weekly visit to Guest house, checklist to be shared with stakeholders, keep check on consumption and purchase of snacks/grocery items, coordinate for procurement needs as per SLA, keep record of history and upcoming guests & timely action on rectification of snags. 10% Helpdesk - Helpdesk tracker supervision, Roster & Leave management. 10% Recreational Room (GYM, Pool Room) - Maintenance & upkeep of health & sports equipment, periodic inspection and checklist of recreational room, procurement of Pool Room items and keeping record of consumption/ breakage, taking action on employee feedback for providing better services, ensure cleanliness & hygiene in re-creational rooms. 10% Education Required: Bachelor; Any Graduate Preferred: Bachelor; Any Graduate Language Required: Fluency in English & Hindi Preferred: Fluency in English & Hindi Experience Required: Minimum 02 years experience in an office or administrative support position. Microsoft Office especially Excel, Power point and Word. Good written and verbal communication. Preferred: Minimum 02 years experience in an office or administrative support position. Microsoft Office especially Excel, Power point and Word. Good written and verbal communication. What We Offer We understand the important balance between work and life, fun and professionalism, and corporation verse community. We strive to support your career aspirations and provide the benefits you need to live a more fulfilling life. Our compensation and benefits programs were created with an Employee-First Approach focused on supporting, developing, and recognizing YOU. We offer a wide array of wellness and mental health initiatives, support volunteerism, and environmental efforts, encourage employee education through leadership training, skill-building, and tuition reimbursements, and always strive to provide promotion opportunities from within. All these things are just a small way to show our employees that we recognize their value, we understand what is important to them, and we reward their contributions. About Us Headquartered in the United States, (Encore) is a publicly traded international specialty finance company operating in various countries around the globe. Through our businesses - such as Midland Credit Management and Cabot Credit Management - we help consumers to restore their financial health as we further our Mission of creating pathways to economic freedom. Our commitment to building a positive workplace culture and a best-in-class employee experience have earned us accolades including Great Place to Work certifications in many geographies where we operate. If you have a passion for helping others and thrive at a company that values innovation, inclusion and excellence, then Encore Capital Group is the right place for you. Encore Capital Group and all of its subsidiaries are proud to be an equal opportunity employer and are committed to fostering an inclusive and welcoming environment where everyone feels they belong. We encourage candidates from all backgrounds to apply. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status, or any other status protected under applicable law. If you wish to discuss potential accommodations related to applying for employment, please contact Share Job Explore Nearby the Office Success Profile No matter the role, our most successful team members embody a winning combination of these qualities. Drive for Results Innovation and Agility Leading and Enabling Change Building Effective Partnerships Developing Self and Others Our Values In Action Here at MCM, we are guided by a deep sense of purpose and an unwavering dedication to making a positive difference. Our doors are open to innovative and diverse perspectives, as we foster a collaborative environment where every voice is heard and celebrated. At the core of our success lies a profound commitment to our people we invest in your growth and development, empowering you to reach your fullest potential and make a lasting impact. The Encore Promise The Encore Promise is our global employee value proposition, specifically created to showcase the supportive and dynamic environment our current and prospective colleagues can expect every single day. It is co-created based on our people s feedback and is rooted in real experiences of people working at Encore. Inclusion and Belonging We are committed to fostering an environment that promotes learning, curiosity, and continuous improvement, while creating spaces for all people to bring their authentic selves to work. Improving Our Communities Just as we look to improve the financial health and wellbeing of our consumers, we look to improve the health and wellbeing of our communities. MCM is dedicated to serving our communities through our Corporate Social Responsibility (CSR) committees, along with individual and team efforts. This culminates with our Global Volunteering Month every July where we dedicate over 1,000 hours to giving back to our communities everywhere. We strive to help our consumers overcome debt by partnering with them in helping restore their financial health. Our commitment to excellence fuels our service and innovation, encouraging colleagues to support consumers, communities, and foster a collaborative workplace culture. Jaison Thomas, Midland Credit Management Managing Director, India Managing Director, India Life At MCM Step inside MCM and discover a vibrant community where talent and ambition thrive. This video offers an intimate look at the heart of our organization - a place where passionate individuals come together to drive innovation and make a meaningful impact. Join us and unlock a future filled with purpose and success. Celebrating Our Achievements Great Place to Work Certified 2024-2025 India Silver Employer for LGBT+ Inclusion 2024 AVTAR - Best Companies for Women 2024 - India The Economic Times - Best Organisations for Women 2024 AVTAR - Most Inclusive Companies Index 2024 - India Best CSR Project of the Year & Innovation in CSR Practices

Golden opportunity for freshers and Experience Fresher salary upto 3.5 LPA Experience salary upto 6LPA For More details call : HR Rahul @ 9900348707 rahuls@thejobfactory.co.in NOTE - LOOKING FOR IMMEDIATE JOINERS ONLY. Job Description Responsible for UK And US client, handling queries, appropriate assistance. Patience when handling tough cases. Excellent communication and problem-solving skills. Candidate should possess excellent oral and written communication skills. Respond to customer queries in a timely and accurate way. Own and resolve customer issues efficiently, effectively and em-pathetically. Following up with customers for any further information. Provide accurate, valid, and complete information by using the right tools. Should be flexible with the shifts. Eligibility: Grad or undergraduate fresher with good skills and fluency in English. Should be flexible with rotational shifts. 5 days of working 2 Days Off. Should have Minimum 1Year of experience in International Voice Process / Non Voice Process or FRESHERS GRADUATE. For More details call : HR Rahul @ 9900348707 rahuls@thejobfactory.co.in

Greetings from THE JOB FACTORY !!! Hiring for TOP MNC Companies for International voice process - Fresher and experience voice/ non voice/semi voice sal upto 5.5LPA For more details For More Details Call : HR sangeetha N @ 9008816263 (call or whats app) Email id : thejobfactorysangeethan@gmail.com Role & Responsibilities: Respond to customer inquiries via phone, email, or chat in a timely and professional manner. Provide accurate information and troubleshoot customer issues to ensure satisfaction. Assist customers with order placements, cancellations, and returns. Maintain customer records and update accounts based on interactions. Resolve complaints and escalate issues to the appropriate department when necessary. Provide product recommendations and upsell where appropriate. Maintain a positive, empathetic, and professional attitude toward customers at all times. Meet or exceed customer service metrics, including response time, customer satisfaction, and resolution rates. Stay up-to-date with product knowledge and internal processes to provide the best support possible. Preferred Candidate Profile: Proven experience in a customer service role or similar position. Excellent verbal and written communication skills. Strong problem-solving abilities and the ability to handle difficult situations with professionalism. Ability to multitask and stay organized in a fast-paced environment. Strong interpersonal skills with a friendly and positive demeanor. Basic knowledge of CRM systems or customer service platforms is a plus. High school diploma or equivalent; a degree in business or related field is preferred. Perks and Benefits: Competitive salary with performance-based bonuses. Health and wellness benefits, including medical, dental, and vision coverage. Paid time off, including vacation and sick days. Opportunity for career growth and advancement within the company. Employee discounts and special offers. Work-from-home options (if applicable). Training and development programs to enhance skills and performance. Friendly and collaborative work environment. For More Details Call : HR sangeetha N @ 9008816263 (call or whats app) Email id : thejobfactorysangeethan@gmail.com

*"One Roof, Multiple Opportunities Call Center Jobs with JobShop!** - Bangalores best BPOs are hiring freshers and experienced candidates through JobShop. - Apply today to explore high-paying roles with job stability and career growth. Join us now! Job Details: Role: Customer Support International Voice Process Location: [Only Bangalore] Experience: Freshers & Experienced candidates welcome Shift: Night Shift (includes night shift allowance) Salary & Benefits: Freshers: 22,000/month + 4,400 Night Shift Allowance + Lucrative Incentives Experienced: 25,000/month + 4,400 Night Shift Allowance + Performance-Based Incentives Additional Perks: One-Way Cab Provided for Easy Commute Attractive Incentives Based on Performance Joining Bonus Get rewarded after completing 3 months! Growth Opportunities within the organization Work in a Dynamic, Supportive, and Fun Environment! Who Can Apply? Excellent Communication Skills in English Freshers & Experienced Candidates (Customer Support/International Process Experience Preferred) Willing to Work in Night Shifts Customer-Oriented with a Problem-Solving Attitude Why Join Alorica? Competitive Salary & Perks Performance-Based Growth Opportunities Work with a Leading Global Brand Friendly & Professional Work Culture Limited Openings Available! Don't Miss This Opportunity! Apply Now & Kickstart Your Career with Alorica! Would you like to add location details or any specific instructions for applicants? For More Details Call HR Burhan- 9538429000 / 9964080000 or visit jobshop.ai to explore other open positions with us

URGENT Openigns for Voice Process Ct: 9916839275 Freshers and Experienced can apply Immediate Joining Good communication skills in English CTC: 14k to 20k Required Candidate profile Direct Walk in for Freshers and Experienced Any Graduate / 12th pass with good communication. Work location: Kolkata. To schedule an interview Ct: Anu 9916839275 Work from OFFICE ONLY

**"Looking for Call Center Jobs? JobShop Has Multiple Openings!** - Get placed at top BPOs in Bangalore with a single application. Start earning quickly with the best companies in the city. - JobShop has the perfect role for freshers and experienced candidates alike! Job Details: Role: Customer Support International Voice Process Location: [Only Bangalore] Experience: Freshers & Experienced candidates welcome Shift: Night Shift (includes night shift allowance) Salary & Benefits: Freshers: 22,000/month + 4,400 Night Shift Allowance + Lucrative Incentives Experienced: 25,000/month + 4,400 Night Shift Allowance + Performance-Based Incentives Additional Perks: One-Way Cab Provided for Easy Commute Attractive Incentives Based on Performance Joining Bonus Get rewarded after completing 3 months! Growth Opportunities within the organization Work in a Dynamic, Supportive, and Fun Environment! Who Can Apply? Excellent Communication Skills in English Freshers & Experienced Candidates (Customer Support/International Process Experience Preferred) Willing to Work in Night Shifts Customer-Oriented with a Problem-Solving Attitude Why Join Alorica? Competitive Salary & Perks Performance-Based Growth Opportunities Work with a Leading Global Brand Friendly & Professional Work Culture For More Details Call HR SK Anisul-7996177000 or 9964080000 or visit jobshop.ai to explore other open positions with us ****PLEASE DO REFER YOUR FRIENDS****

Walk-in Interview Date and Time- Monday-Friday (10:00 AM-3:30 PM) Mention (HR DIVYA BHASKAR) on top of cv. Contact- 9560377057 (WhatsApp Resume) Job Summary: -We are looking for a dedicated/ professional and detailed oriented Customer care representative. This role involves providing customer service support on calls. We are seeking a highly motivated and customer-focused BPO Customer Service Representative to join our team. This role involves providing exceptional service to customers through various communication channels (phone) addressing inquiries. Who we are looking for? Graduates can apply Experience/Fresher and undergraduate with minimum 6months of Experience. Preferably customer service experience Good Spoken English/Hindi Computer Skills ability/experience using computer applications Typing Speed - 30 WPM Call Handling Etiquette What you would be doing? Handle customer inquiries and resolve issues efficiently. Provide accurate information to customer Process transactions and maintain customer records. Deliver excellent customer service and enhance customer satisfaction. What you will be signing up for? Promising career progression Best in industry compensation Transport facility both sides Incentive Plan Retention Bonus Comprehensive training and development throughout your tenure World class work culture, you would not want to miss! POC- HR DIVYA BHASKAR Interested candidate can come for Direct Walk-in interview. Mention ( HR DIVYA BHASKAR ) on top of cv. Venue- IGT Solutions, Ground floor, InfoTech Centre, Milestone 14/2, Old Delhi Gurugram Road, Dhundahera, Gurugram - 122016, Haryana, Nearest Metro station: Sikanderpur/Guru Dronacharya (Take E-rickshaw to Hanuman Chowk)

Greetings from THE JOB FACTORY !!! Hiring for TOP MNC Companies for International voice process - Fresher and experience voice/ non voice/semi voice sal upto 5.5LPA For more details Contact : HR Divyanshi @ 9972832623 (Call or whatsapp ) Email ID : divyanshithejobfactory@gmail.com Role & Responsibilities: Respond to customer inquiries via phone, email, or chat in a timely and professional manner. Provide accurate information and troubleshoot customer issues to ensure satisfaction. Assist customers with order placements, cancellations, and returns. Maintain customer records and update accounts based on interactions. Resolve complaints and escalate issues to the appropriate department when necessary. Provide product recommendations and upsell where appropriate. Maintain a positive, empathetic, and professional attitude toward customers at all times. Meet or exceed customer service metrics, including response time, customer satisfaction, and resolution rates. Stay up-to-date with product knowledge and internal processes to provide the best support possible. Preferred Candidate Profile: Proven experience in a customer service role or similar position. Excellent verbal and written communication skills. Strong problem-solving abilities and the ability to handle difficult situations with professionalism. Ability to multitask and stay organized in a fast-paced environment. Strong interpersonal skills with a friendly and positive demeanor. Basic knowledge of CRM systems or customer service platforms is a plus. High school diploma or equivalent; a degree in business or related field is preferred. Perks and Benefits: Competitive salary with performance-based bonuses. Health and wellness benefits, including medical, dental, and vision coverage. Paid time off, including vacation and sick days. Opportunity for career growth and advancement within the company. Employee discounts and special offers. Work-from-home options (if applicable). Training and development programs to enhance skills and performance. Friendly and collaborative work environment. For more details Contact : HR Divyanshi @ 9972832623 (Call or whatsapp ) Email ID : divyanshithejobfactory@gmail.com

Hi, We have vacancy for Work from home - Hindi, Telugu & English all 3 languages are mandatory. Day Shift. First 3 months work from office, later Hybrid mode 2 days work from office. 6 days work, 1 day rotational off. Graduation not mandatory. WFH Hindi Customer Support ,English and Hindi & Telugu (spoken) mandatory Immediate joining required, First 3 months work from office, later Hybrid mode 2 days work from office. Sal upto 2 lpa to 2.5 lpa + Incentives Pls call Bhavna 9884634937 for more info Thanks, Bhavna 9884634937

Greetings From The Job Factory !!! Hiring for International Voice Process BPO ( Only for Customer support/ Senior customer support executive) Excellent communications required !!! For More Details Call : HR Swathi @ 9538878907 (call or whats app) Email id : Swathi@thejobfactory.co.in Location- Nagwara (Manyata tech park), Eco space Bellandur, Whitefield ITPL, BTM Layout, Kormangala Role & responsibilities Handling customer quarries Taking escalations Taking huge calls flow Inbound voice process BASIC CRITERIA: Should have excellent communication skills Work from office- permanent Should be in Bangalore itself Immediate joiners UK/US shifts Fresher and experienced can also apply Should have knowledge on customer support BPO industry Any qualification can apply Unlimited incentives Two way cab Facilities Salary : Fresher : up to 3 to 3.5 LPA Experience : Up to 6 LPA Good Incentives Interview rounds": HR and operations round For More Details Call : HR Swathi @ 9538878907 (call or whats app) Email id : Swathi@thejobfactory.co.in **FREE JOB PLACEMENT** DO REFER UR FRIENDS !!!

Position:- Outbound Voice Process Location:- Viman Nagar Pune- 411014 Department:- Customer Service, Outbound Qualification :- HSC or Any graduate / Under graduate Work From Office Shifts Timing: - Day Shift Preferred candidate profile HSC Pass Can apply Freshers can apply Marathi And Hindi Good communication Salary:- 12200 (FIX)+Unlimited Incentive Rotational week off Rounds of Interviews:- HR round Operations round What We Offer: Competitive salary and benefits package Opportunities for career advancement Comprehensive training program Supportive team environment How to Apply:- To Schedule Your Interview: Send your updated CV via WhatsApp or Call directly at the number below: HR Contact: Rushikesh Phone/WhatsApp: +91 9822961821

Greeting From The Job Factory....! Golden opportunity for freshers and Experience Fresher salary upto 4 LPA For more details Contact : HR Kareemunissa - 9008504707 ( WhatsApp) Email ID : kareemathejobfactory@gmail.com NOTE - LOOKING FOR IMMEDIATE JOINERS ONLY. Job Description Responsible for UK And US client, handling queries, appropriate assistance. Patience when handling tough cases. Excellent communication and problem-solving skills. Candidate should possess excellent oral and written communication skills. Respond to customer queries in a timely and accurate way. Own and resolve customer issues efficiently, effectively and em-pathetically. Following up with customers for any further information. Provide accurate, valid, and complete information by using the right tools. Should be flexible with the shifts. Eligibility: Grad or undergraduate fresher with good skills and fluency in English. Should be flexible with rotational shifts. 5 days of working 2 Days Off. For more details Contact : HR Kareemunissa - 9008504707 ( WhatsApp) Email ID : kareemathejobfactory@gmail.com

HIRING FOR BPO Voice Process - Min qualification - 12th & Immediate Joiners - Salary:- 10,700-14,500 for fresher & 12000-18000 for sales experienced in hand plus unlimited - FRESHERS ARE WELCOME - Having basic Knowledge of Computer - Fixed day shift Required Candidate profile Candidate should be willing to work from office. To schedule your interview send your CV through WhatsApp (number mentioned below) HR Akshada:- 9822472894

Role & responsibilities : Should be able to deliver targeted business figures from the location of the branch. Achieve the set targets on MLAP Loans in terms of open market acquisition and existing potential customer conversion Carry out the pre and post-loan activities related to MLAP Loans, perform simple financial analysis, present the loan applications to the sanctioning committee by adhering to the set TAT & prioritize the repayment of loans to preserve the portfolio quality. Visit the customers business and home to do the assessment/evaluation, following the Product Policy procedures.

KEY DUTIES & RESPONSIBILITIES OF THE ROLE: Business/ Financials Meet the set targets on Group Loans (GL) in terms of open market acquisition and repeat GL loans Convert GL customers, family member and referrals for Family Banking in terms of opening Savings Accounts and maintaining minimum balance Actively source term deposits (FD and RD) from Family members of GL customers Offer suitable Insurance products to customer and family members to provide adequate insurance coverage Identify, process and refer GL customers who can be potentially given Individual loans either unsecured /secured Share customer insights/product related feedback with the ACRM Customer Ensure customers and Family members are educated about entire bouquet of banking products (Loans GL, IL, Secured, Deposits & Insurance) offered by Ujjivan Interact with customers in a courteous and professional manner; provide prompt, efficient and accurate services Ensure timely insurance claim settlement for his/her customers Resolve customer queries/pertaining to GL, IL & Family Banking within specified timelines Internal Process Identify and conduct surveys of new working areas for group formation and conducts projection meeting for GL and Family Banking Group Loans: Fill customer profile forms, Loan Application form with accuracy and collects supporting documents for account opening in strict adherence to KYC norms followed by a Compulsory Group Training (CGTs) Individual loans (for certified CROs): Analyze existing customer profile and repayment capacity, fill customer profile forms, Loan Application form with accuracy and collects supporting documents for account opening in strict adherence to KYC norms Coordinate with customers in the disbursement process Conduct Center Meeting as per schedule without fail and ensure timely repayments, collection of deposits for savings accounts / fixed deposit, updates all transactions on True-Cell, an interface to track monetary transactions Open savings accounts for Customer and their Family members in Ujjivan Help to conduct the CSR activities and motivates customers to participate in the Financial Literacy Program Give the detailed field reports to ACRM and discuss field related issues Adherence to the defined set of processes and circulars. Learning & Innovation Maintain up to date knowledge of GL, IL and Family Banking products and services as well as a working knowledge of other products offered in the branch Ensure adherence to training man-days/ mandatory training programs for self Ensure goal setting, mid-year review and performance appraisal processes are completed within specified timelines

KEY DUTIES & RESPONSIBILITIES OF THE ROLE: Business/ Financials Meet the set targets on Group Loans (GL) in terms of open market acquisition and repeat GL loans Convert GL customers, family member and referrals for Family Banking in terms of opening Savings Accounts and maintaining minimum balance Actively source term deposits (FD and RD) from Family members of GL customers Offer suitable Insurance products to customer and family members to provide adequate insurance coverage Identify, process and refer GL customers who can be potentially given Individual loans either unsecured /secured Share customer insights/product related feedback with the ACRM Customer Ensure customers and Family members are educated about entire bouquet of banking products (Loans GL, IL, Secured, Deposits & Insurance) offered by Ujjivan Interact with customers in a courteous and professional manner; provide prompt, efficient and accurate services Ensure timely insurance claim settlement for his/her customers Resolve customer queries/pertaining to GL, IL & Family Banking within specified timelines Internal Process Identify and conduct surveys of new working areas for group formation and conducts projection meeting for GL and Family Banking Group Loans: Fill customer profile forms, Loan Application form with accuracy and collects supporting documents for account opening in strict adherence to KYC norms followed by a Compulsory Group Training (CGTs) Individual loans (for certified CROs): Analyze existing customer profile and repayment capacity, fill customer profile forms, Loan Application form with accuracy and collects supporting documents for account opening in strict adherence to KYC norms Coordinate with customers in the disbursement process Conduct Center Meeting as per schedule without fail and ensure timely repayments, collection of deposits for savings accounts / fixed deposit, updates all transactions on True-Cell, an interface to track monetary transactions Open savings accounts for Customer and their Family members in Ujjivan Help to conduct the CSR activities and motivates customers to participate in the Financial Literacy Program Give the detailed field reports to ACRM and discuss field related issues Adherence to the defined set of processes and circulars. Learning & Innovation Maintain up to date knowledge of GL, IL and Family Banking products and services as well as a working knowledge of other products offered in the branch Ensure adherence to training man-days/ mandatory training programs for self Ensure goal setting, mid-year review and performance appraisal processes are completed within specified timelines

KEY DUTIES & RESPONSIBILITIES OF THE ROLE: Business/ Financials Meet the set targets on Group Loans (GL) in terms of open market acquisition and repeat GL loans Convert GL customers, family member and referrals for Family Banking in terms of opening Savings Accounts and maintaining minimum balance Actively source term deposits (FD and RD) from Family members of GL customers Offer suitable Insurance products to customer and family members to provide adequate insurance coverage Identify, process and refer GL customers who can be potentially given Individual loans either unsecured /secured Share customer insights/product related feedback with the ACRM Customer Ensure customers and Family members are educated about entire bouquet of banking products (Loans GL, IL, Secured, Deposits & Insurance) offered by Ujjivan Interact with customers in a courteous and professional manner; provide prompt, efficient and accurate services Ensure timely insurance claim settlement for his/her customers Resolve customer queries/pertaining to GL, IL & Family Banking within specified timelines Internal Process Identify and conduct surveys of new working areas for group formation and conducts projection meeting for GL and Family Banking Group Loans: Fill customer profile forms, Loan Application form with accuracy and collects supporting documents for account opening in strict adherence to KYC norms followed by a Compulsory Group Training (CGTs) Individual loans (for certified CROs): Analyze existing customer profile and repayment capacity, fill customer profile forms, Loan Application form with accuracy and collects supporting documents for account opening in strict adherence to KYC norms Coordinate with customers in the disbursement process Conduct Center Meeting as per schedule without fail and ensure timely repayments, collection of deposits for savings accounts / fixed deposit, updates all transactions on True-Cell, an interface to track monetary transactions Open savings accounts for Customer and their Family members in Ujjivan Help to conduct the CSR activities and motivates customers to participate in the Financial Literacy Program Give the detailed field reports to ACRM and discuss field related issues Adherence to the defined set of processes and circulars. Learning & Innovation Maintain up to date knowledge of GL, IL and Family Banking products and services as well as a working knowledge of other products offered in the branch Ensure adherence to training man-days/ mandatory training programs for self Ensure goal setting, mid-year review and performance appraisal processes are completed within specified timelines

, || Immediate Joiners Preferred || Were looking for International Voice Process || Blended Process || Chat Support || Associates to join our dynamic team! If you have excellent communication skills and a passion for customer service, this is your chance to grow with us. Job Roles Available: Fresher Openings CTC: 2.75 LPA 3.80 LPA Transport Allowance: 4,000 Training & Growth Opportunities Available Voice Process CTC: Up to 5.50 LPA | Take-Home: 38,061 Transport Allowance: 4,000 | Incentives: 2,500 Blended Process (Voice + Non-Voice) CTC: Up to 5.80 LPA | Take-Home: 40,257 Transport Allowance: 4,000 | Incentives: 2,500 Chat Support CTC: Up to 5.00 LPA | Take-Home: 36,000 Transport Allowance: 4,000 | Incentives: 2,000 Requirements: Graduate/Undergraduate candidates can apply Strong English communication skills (Written & Verbal) Willingness to handle English/Hindi calls as needed Perks & Benefits: Competitive Salary + Performance-Based Incentives Career Growth in a Global Organization Transport: Company Cab Service OR Self-Transport Allowance Supportive & Inclusive Work Environment Interested? Apply now! Apply now to kickstart your career! Interested candidates kindly share your CV: HR Khushi - 8532070200 HR Afreen - 6206077869

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Sustainability Strategy Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure that application development aligns with organizational goals, addressing challenges that arise during the development process, and providing guidance to team members to foster a productive work environment. You will also engage in strategic discussions to enhance application performance and user experience, ensuring that the applications meet the needs of stakeholders effectively. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate knowledge sharing sessions to enhance team capabilities.- Monitor project progress and ensure timely delivery of application features. Professional & Technical Skills: - Must To Have Skills: Proficiency in Sustainability Strategy.- Strong analytical skills to assess sustainability impacts and opportunities.- Experience in developing and implementing sustainability initiatives.- Ability to engage stakeholders and communicate sustainability goals effectively.- Familiarity with regulatory requirements related to sustainability. Additional Information:- The candidate should have minimum 7.5 years of experience in Sustainability Strategy.- This position is based at our Hyderabad office.- A 15 years full time education is required. Qualification 15 years full time education

Greetings from THE JOB FACTORY !! Job Summary: We're looking for a skilled International Banking BPO Voice Process associate to handle customer inquiries and issues related to international banking services. The ideal candidate will have excellent communication skills, problem-solving abilities, and a strong understanding of banking processes. For More Details Call : HR Swathi @ 9538878907 (Call or whatsapp ) Email ID : swathi@thejobfactory.co.in Responsibilities: - Customer Service: Handle inbound and outbound calls from international customers, providing accurate and timely information to resolve queries and complaints. - Issue Resolution: Efficiently resolve customer issues and escalate unresolved problems to internal teams. - Record Keeping: Maintain accurate records of customer interactions and transactions. - Compliance: Adhere to company policies, procedures, and regulatory requirements related to international banking. - Team Collaboration: Work closely with team members to ensure high levels of customer satisfaction. Requirements: - Education: Bachelor's degree or Under Graduate - Experience: min 3 years experience in a customer service role, preferably in banking or BPO. - Skills: - Excellent Communication: Strong verbal and written communication skills in English. - Problem-Solving: Ability to resolve complex customer issues efficiently. - Time Management: Ability to manage multiple customer interactions simultaneously. - Banking Knowledge: Good understanding of international banking regulations Salary and Benefits: - Salary: Industry-Leading Salary (Salary Negotiable) - Benefits: Performance-based incentives, health insurance, and allowances. For More Details Call : HR Swathi @ 9538878907 (Call or whatsapp ) Email ID : swathi@thejobfactory.co.in ****DO REFER YOUR FRIEND'S****