Customer Support Executive Botree Software

0.0 - 4.0 years

2 - 4 Lacs

kochi, chennai

Work from Office

Responsibilities (Travel Required) - Resolve service issues (Level 1 & 2 as appropriate) by understanding, clarifying customer problem, determining the cause, and ensuring resolution based on SLAs - Manage customer expectations of response time, issue resolution and quality support - Generate report on need basis - Technical Support Technical Skills Basic knowledge of SQL Language : English, Local language

Posted 1 month ago

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Customer Support Executive Botree Software

1.0 - 5.0 years

3 - 5 Lacs

Ghaziabad, Jaipur, Raipur

Work from Office

Role & responsibilities - Resolve service issues (Level 1 & 2 as appropriate) by understanding, clarifying customer problem, determining the cause, and ensuring resolution based on SLAs - Manage customer expectations of response time, issue resolution and quality support - Generate report on need basis - Technical Support/ Application support Technical Skills Basic knowledge of SQL Language : Tamil, Telugu, Kannada, Marathi, Bengali (Any)

Posted 4 months ago

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