1731 Csm Jobs - Page 8

Implementation experience in any 1 or 2 of the following SN modules ITSM/CSM/HRSD/HAM/SAM/IRM/SecOps/ITOM/UI Builder/CMDB/Playbook/ FS (knowledge) Your key responsibilities Performs Configuration/Customization of the ServiceNow system, including creation workflows Builds service request fulfilment workflow from customer requirements including requests, request items and tasks using workflows, UI actions, client scripts, business rules, etc Uses scripting tools and Service Now functionality to automate rote tasks Performs integrations and process automation using Orchestration, Web Services, Soap calls, etc. Gathers specifications from the business departments and delivers a product/release t...

11Plus years of IT experience with Minimum 6Plus years of strong experience in working as Scrum Master. Scrum master certification (CSM, PSM 1/2 or PMI ACP certification a must The Scrum Master will dive deep to understand including the infrastructure, dataset dependencies for feature/application deployments, integration testing requirements before deployment The Scrum Master will assist technical program manager to track record of building and delivering software and lead the Program delivery within budget and tight timelinesRecognize the difference between building software and releasing software. 3 A strong track record of project delivery for large, cross-functional, projectsMust have ab...

We are seeking a dynamic and experienced Senior ServiceNow Presales Consultant to join our high-impact team. This is a strategic, customer-facing role that directly contributes to business growth by driving solution design, proposal responses, and proactive pitches for ServiceNow offerings. The ideal candidate will bring deep domain expertise, strong business acumen, and a passion for innovation in digital transformation. Key Responsibilities Presales & Proposal Management Lead proposal responses and proactive pitches for ServiceNow solutions across target accounts. Own and manage the end-to-end proposal lifecycle, including effort estimation, stakeholder coordination, and quality assurance....

Dear candidate, PFB the JD below. Skill : ServiceNow Architect/Developer Location: Chennai,Bangalore,Hyderabad Mode: WFO NP :Immediate or Less than 30 days Roles and Responsibilities: ServiceNow Architect 4 to 10 years of ServiceNow experience in developer, or with at least 4+ years as an Architect . Expertise in providing end-to-end architecture, solution design, and roadmap planning for ServiceNow implementations. Deep expertise in ITSM (Incident, Change, Problem, Knowledge, Request, Service Catalog) . Strong experience in CSM (case management, portals, omni-channel integrations) . Hands-on knowledge of GRC (Policy & Compliance, Risk, Audit, Vendor Risk) . Proven experience with CMDB, Disc...

Role Overview: As a Workday Product Owner, your main focus will be to ensure that HR technology products and solutions align with strategic goals. You will be responsible for translating stakeholder needs into a well-defined and prioritized product backlog. Acting as the conduit between Business Stakeholders, System Development Teams, and Product providers, you will drive the success of the product globally. Key Responsibilities: - Develop and articulate a clear product vision aligned with organizational objectives. - Actively engage with stakeholders, including HRBPs, employees, and leadership, to understand their needs, priorities, and challenges. - Guide development efforts to ensure they...

Experience working on ITSM CSM Employee Center Service Portal (mandatory) Certifications are plus

Role Overview: At EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we're counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. EY's GDS Tax Technology team is seeking an Anaplan Senior to join their Tax Technology practice in Bangalore, India. As a Tax Staff with expertise in ServiceNow developer, you will be a part of the TTT team in Tax SL, contributing to the growth of a new service offering. Key Responsibilities: - Module with ITSM, Custom applicat...

As a candidate, you will be responsible for leading and managing multiple technical projects or programs within the FinTech industry. Your key responsibilities will include: - Developing comprehensive project plans and ensuring successful delivery within scope, budget, and timeline. - Defining and tracking key performance indicators (KPIs) to measure project progress. - Identifying, assessing, and mitigating project risks and issues. - Facilitating communication and collaboration among cross-functional teams. - Championing best practices in project management and software development. - Possessing a strong technical background in either Java or .NET. - Guiding technical teams and ensuring te...

As a Project Manager/Scrum Master, you will work closely with the client, oversee all aspects of projects, set deadlines, assign responsibilities, and monitor and summarize progress. You should have good experience in driving Agile Projects, especially in the Scrum Framework. Certification such as PMP, PRINCE2, or CSM is a plus. Responsibilities: - Manage Product Development & Support team - Conduct Scrum Ceremonies - Oversee P&L of multiple accounts - Supervise delivery and support projects - Ensure projects are delivered on-time, within scope, and within budget - Manage changes to project scope, schedule, and costs - Handle projects related to Digital solutions - Measure project performanc...

As a ServiceNow Solutions Architect, your role will involve collaborating with sales, technical teams, and clients to design tailored ServiceNow solutions across various modules such as ITSM, ITOM, HRSD, CSM, SecOps, and GRC/IRM. Here are the key responsibilities: - Lead presales activities like RFP/RFI responses, customer demos, and technical workshops. - Collaborate with sales teams to understand customer needs and craft customized ServiceNow solutions. - Design high-level architecture and implementation roadmaps for potential clients. - Develop proof-of-concept (PoC) solutions and prototype demos to showcase ServiceNow capabilities. - Assist in cost estimation, effort sizing, and proposal...

In this role, you will be responsible for the implementation, administration, improvement, and support of the latest ServiceNow platform. Your key responsibilities will include: - Implementing ServiceNow Modules and performing all aspects of Platform Administration, Design, Development, and implementation of ServiceNow. - Handling minor and major enhancements requests to clients" ServiceNow instances, including changes to the user interface, system properties, foundation data, and existing workflows. - Working extensively with ServiceNow glide objects such as GlideRecords, GlideSystem, GlideAggregate, GlideAjax, etc. - Facilitating the roll-out of new applications and modules in ServiceNow. ...

Seeking a Senior Scrum Master (SAFe Certified) to lead Agile teams, facilitate SAFe ceremonies, remove impediments, and drive delivery excellence at Sandhata Technologies , Chennai. Strong Agile, Jira, and leadership skills required. Gratuity Provident fund Maternity leaves Paternity leaves House rent allowance

5+ years of overall IT/project delivery experience, with 2+ years as Scrum Master. Strong understanding of Agile frameworks (Scrum, Kanban, SAFe ) Agile tools: Jira, Azure DevOps, Confluence, or Rally Good Facilitation and communication skills. Required Candidate profile Certified Scrum Master (CSM, PSM I/II) or equivalent Agile certification. Experience in Scaled Agile (SAFe) or Agile transformation initiatives Agile values and principles while focusing on delivery

As a Technical Project Manager(Data) with 13+ years of overall IT experience and at least 6 years of experience in a similar role, your responsibilities will include: - Owning the end-to-end delivery of data platform, AI, BI, and analytics projects, ensuring alignment with business objectives and stakeholder expectations. - Developing and maintaining comprehensive project plans, roadmaps, and timelines for data ingestion, transformation, governance, AI/ML models, and analytics deliverables. - Leading cross-functional teams including data engineers, data scientists, BI analysts, architects, and business stakeholders to deliver high-quality, scalable solutions on time and within budget. - Defi...

As a Senior in the EY GDS-ServiceNow team, you will be responsible for solving client problems using the ServiceNow platform. You will have the opportunity to work with a high-quality team and contribute to building innovative products that address client challenges. **Key Responsibilities:** - Perform Configuration/Customization of the ServiceNow system, including creating workflows. - Build service request fulfilment workflows based on customer requirements using workflows, UI actions, client scripts, and business rules. - Utilize scripting tools and ServiceNow functionality to automate routine tasks. - Conduct integrations and process automation using Orchestration, Web Services, and Soap...

Role - Servicenow BA (CSM) Location PAN India Exp – 5yrs to 12yrs Notice Period – Immediate – 30 days Role Overview: As a ServiceNow CSM Business Analyst , you will be the subject matter expert in Customer Service Management (CSM) , responsible for leading client workshops, gathering requirements, translating them into user stories, and supporting the full lifecycle of CSM implementations using Agile methodology . Key Responsibilities: Lead workshops and demo CSM functionalities to clients. Gather and document business requirements and translate them into user stories. Support all phases: design, build, test, deploy, train, and hypercare. Create technical documentation: test scripts, trainin...

Key Responsibilities Define decision frameworks for reinforcement learning initiatives to improve ServiceNow model performance including taxonomy design, scenario development, and evaluation criteria. Develop realistic, scenario-driven tasks that accurately reflect ServiceNow workflows such as case management, SLA tracking, HR requests, and IT incident resolution. Write clear, natural-language instructions aligned with ServiceNow’s business logic and process standards. Represent all tasks in structured JSON format , ensuring consistency, clarity, and traceability. Use SQL queries to validate data accuracy and support data-driven task design. Design tasks that challenge AI reasoning while ens...

Total Experience 6-8 Years Relevant Experience 5+ years Mandatory skills Developer : • Design, develop, and implement ServiceNow applications and modules based on business requirements. • Conduct code reviews to ensure quality and compliance with coding standards, providing constructive feedback to team members. • Create and manage ServiceNow workflows, business rules, and user interface policies. • Collaborate with cross-functional teams to gather requirements and translate them into technical specifications. • Troubleshoot and resolve issues promptly to maintain operational efficiency. • Stay updated with the latest ServiceNow features and best practices, recommending improvements. • Parti...

ServiceNow Implementation Consultant Experience: 3 - 6 years Location-PAN India Mandatory : Implementation experience in any 1-2 modules : ITSM, CSM, HRSD, HAM, SAM, IRM, SecOps, ITOM, UI Builder, CMDB, Playbook, FS Key Responsibilities: End-to-end implementation of ServiceNow modules Requirement gathering, configuration, and deployment Collaborate with cross-functional teams and stakeholders Ensure module integration and performance optimization Additional Notes: Candidates must have strong implementation experience and platform knowledge Certifications in ServiceNow modules are a plus Immediate joiners or short notice preferred

Experienced Scrum Master with proven record of working with COST software Veeva MIR/LIR/SIR1. 1. Align teams with project vision, sprint goals, and release objectives 2. Facilitate agile development and coach pods for PGS projects 3. Communicate impediments to leadership, clear them for pods 4. Support Product Owners with backlog management, communication, and alignment 5. Schedule and facilitate Agile ceremonies and partner with Owners for a prioritized backlog. Required skills: Knowledge in QMS and Veeva MIR/LIR/SIR Agile SAFe Scrum Master

Title and Summary Senior Technical Program ManagerWho is Mastercard? OverviewMarketing Technology Solutions (MarTS) group is building cutting edge technology solutions for Marketing teams, building sites and apps across multiple channels like web, mobile, IoT etc Mastercard is looking for strong technical professional to be part of this exciting journey Role: Technical Program Managers at Mastercard collaborate to define the how and when of our strategic delivery goals This role plays a pivotal role in driving complex, cross-functional projects and maintain alignment of our goals to organizational objectives The responsibility of this teammate is to ensure technical solutions are delivered o...

You should have at least 15 years of total experience in delivering complex technical programs, specifically focusing on data platforms and analytics. Your responsibilities will include leading the end-to-end planning and execution of large-scale data programs, particularly data platform migrations. You will drive architecture and implementation discussions with technical leads to ensure the delivery of scalable, reliable, and cost-effective solutions. Additionally, you will be responsible for owning program-level reporting and communications for stakeholders and executive leadership, where you will present progress, risks, and outcomes. Having a background or knowledge in machine learning p...

As a ServiceNow developer for OMT, your role involves designing, developing, and implementing solutions on the ServiceNow platform, specifically focusing on the Order Management for Telecom (OMT) module. You will collaborate with Business Analysts, Solution Architects, and cross-functional teams to gather and analyze requirements. Your responsibilities include developing ServiceNow catalog items, workflows, business rules, client scripts, UI policies, and custom applications to address telecom order management needs. Additionally, you will configure and customize Order Management modules to facilitate the seamless handling of product orders, service requests, and provisioning workflows. Inte...

Dear candidate, Hiring for Servicenow Architect/Lead. Location: Chennai and Bangalore Mode: WFO JD: Role & responsibilities : ServiceNow Architect 8 to 10 years of ServiceNow experience, with at least 4+ years as an Architect . Expertise in providing end-to-end architecture, solution design, and roadmap planning for ServiceNow implementations. Deep expertise in ITSM (Incident, Change, Problem, Knowledge, Request, Service Catalog) . Strong experience in CSM (case management, portals, omni-channel integrations) . Hands-on knowledge of GRC (Policy & Compliance, Risk, Audit, Vendor Risk) . Expertise in ServiceNow migration of ITSM, ITOM, SAM , HRSD , IRM modules. Proven experience with CMDB, Dis...

Location: Pan India ServiceNow QA Experience in any 1 or 2 SN modules such as ITSM, HRSD, CSM, IRM,ITOM + Platform Knowledge Create/Maintain ATFs, Automated testing frame works (Mandatory), Deep understanding of various testing techniques (unit, integrated, Automated)