Job Title: Operations Project Manager Location: Onsite- Noida Department: Operations/PMO EC-Council (www.eccouncil.org) is the worlds largest cyber security technical certification body. We operate in 145 countries globally and we are the owner and developer of various world-famous cyber security programs. We are proud to have trained and certified over 380,000 information security professionals globally that have influenced the cyber security mindset of countless organizations worldwide. Candidates willing to/can join within 2 weeks shall be preferred Job Summary We are looking for an Operations Project Manager with 10-12 years of experience in managing high-impact global initiatives. This role is critical in driving customer success, delivering superior customer experiences, and leading end-to-end execution of global product launches, marketing campaigns, and post-sale projects. The ideal candidate will have a strong grasp of project management, business analytics, and global stakeholder engagement. Key Responsibilities: Lead strategic projects across the customer lifecycle including global product launches, marketing initiatives, and post-sale delivery programs. Drive excellence in customer success and customer experience (CX) through structured, data-informed service improvement programs. Manage cross-functional project teams and ensure effective delivery across global time zones and diverse cultures. Collaborate with product, marketing, sales, and customer success teams to ensure seamless project execution and customer alignment. Develop and maintain detailed project plans, track milestones, and report on progress and risks to stakeholders and leadership. Apply business analytics to monitor performance metrics, assess project health, and continuously optimize processes. Build strong, trust-based relationships with global stakeholders, ensuring alignment of expectations and business objectives. Manage project budgets, timelines, and quality benchmarks while maintaining compliance with SLAs and KPIs. Create and present executive-level reports, dashboards, and post-implementation reviews. Identify areas of process improvement and lead initiatives to optimize service delivery and operational efficiency. Required Skills & Qualifications: MBA from a recognized institution (mandatory). PMP certification or equivalent project management credential (preferred). 10-12 years of experience in project management, service delivery, and customer success roles. Proven track record of managing global product launches, marketing projects, and post-sale initiatives. Strong analytical skills with the ability to translate data into actionable insights. Excellent communication, stakeholder management, and interpersonal skills. Experience working with global teams and managing multiple high-visibility projects simultaneously. Proficient with project management tools such as MS Project, JIRA, Asana, Trello, or similar platforms. Additional Information We are an equal opportunity workplace and an affirmative action employer. We are always committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or veteran status and we do not discriminate on the basis of such characteristics or on the basis of any other status that is protected by the laws or regulations in the locations where we work.EC-Council is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a medical condition or disability which inhibits your ability to complete any part of the application process and need reasonable accommodation to complete the process, please contact us at ecchr@eccouncil.org and let us know how we may assist you. To be eligible to apply for this job, you must be able provide proof that you are either a citizen of the country or have legal authorization to work in the country where this job is posted and must be residing in the same country. Our Privacy Policy outlines how we collect, use, and protect your personal data during the recruitment process. Please review it to understand our pract ices: EC-Council Privacy policy - User and company | EC- Council

We are hiring for experienced ServiceNow developer to join our team with CSM experience Experience range & skills: Mandatory, with no exceptions Experience range 3 - 4 years as ServiceNow developer Education: BE/B.Tech/MCA/M.Tech/MSc./MS Location - PAN INDIA Responsibilities, A day in the life of an Infoscion As part of the Infosys consulting team, your primary role would be to actively aid the consulting team in different phases of the project including problem definition, effort estimation, diagnosis, solution generation and design and deployment You will explore the alternatives to the recommended solutions based on research that includes literature surveys, information available in public domains, vendor evaluation information, etc. and build POCs You will create requirement specifications from the business needs, define the to-be-processes and detailed functional designs based on requirements. You will support configuring solution requirements on the products; understand if any issues, diagnose the root-cause of such issues, seek clarifications, and then identify and shortlist solution alternatives You will also contribute to unit-level and organizational initiatives with an objective of providing high quality value adding solutions to customers. If you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you!

The ServiceNow Senior Developer role involves working with relevant technologies, ensuring smooth operations, and contributing to business objectives. Responsibilities include analysis, development, implementation, and troubleshooting within the ServiceNow Senior Developer domain.

We are hiring for experienced ServiceNow developer to join our team. If you've worked on any of the following modules ITOM /ITAM / CSM/ HRSD/GRC Telco stack - we want to hear from you Experience range & skills: Mandatory, with no exceptions Experience range 3+ years as ServiceNow developer Education: BE/B.Tech/MCA/M.Tech/MSc./MS Location - Pune, Bangalore, Chennai, Noida, Trivandrum Responsibilities, A day in the life of an Infoscion As part of the Infosys consulting team, your primary role would be to actively aid the consulting team in different phases of the project including problem definition, effort estimation, diagnosis, solution generation and design and deployment You will explore the alternatives to the recommended solutions based on research that includes literature surveys, information available in public domains, vendor evaluation information, etc. and build POCs You will create requirement specifications from the business needs, define the to-be-processes and detailed functional designs based on requirements. You will support configuring solution requirements on the products; understand if any issues, diagnose the root-cause of such issues, seek clarifications, and then identify and shortlist solution alternatives You will also contribute to unit-level and organizational initiatives with an objective of providing high quality value adding solutions to customers. If you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you!

Role & responsibilities Agile Implementation & Coaching: Evolve Agile standards and practices. Coach teams on Agile principles and methodologies. Support new teams in adopting Agile. Facilitate effective Agile ceremonies (e.g., Sprint Planning, Standups, Retrospectives). Maintain and administer Agile tools (e.g., Jira). Team Support & Collaboration: Foster team ownership, cohesion, and empowerment. Encourage transparency, openness, and a collaborative environment. Align team efforts with portfolio schedules and sprint goals. Build strong relationships with cross-functional teams. Stakeholder Management: Facilitate clear communication and alignment with stakeholders. Identify dependencies and ensure coordination across teams. Provide updates, manage expectations, and promote feedback culture. Continuous Improvement & Innovation: Drive retrospectives and implement improvements. Promote a culture of innovation and adaptability. Analyse team performance metrics to guide improvements. Training & Development: Contribute to Agile training and knowledge sharing. Mentor team members and support professional growth. Preferred candidate profile Bachelor's degree or equivalent experience. • Certified Scrum Master (CSM) or similar certification. • Proven experience as a Scrum Master in Agile environments. • Strong understanding of Scrum/Agile practices and SDLC. • Proficiency in Jira, Trello, MS Office, and Windows OS. • Excellent communication, coaching, and facilitation skills. • Analytical and problem-solving mindset. • High attention to detail and quality. • Effective multitasking and time management. • Fluent in English (written and verbal). Preferred: • Knowledge of SAP EHS. Perks and benefits Mon - Fri Paid time off and holidays Flexible working hours Opportunity to work in a dynamic and collaborative environment Professional development and training opportunities Health Insurance for yourself and immediate family Other perks and benefits

Project Role : Scrum Master Project Role Description : Acts as an enabler for the effective functioning of a software development team using Agile methodologies. Coaches and mentors the Scrum Team(s), removing barriers to successful implementation and enabling a continued focus on the task at hand. Facilitates scrum and agile ceremonies such as sprint planning, daily stand-ups, sprint reviews, and retrospectives. Identifies and reports progress via appropriate metrics. Must have skills : Salesforce Service Cloud Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Scrum Master, you will act as an enabler for the effective functioning of a software development team using Agile methodologies. You will coach and mentor the Scrum Team(s), remove barriers to successful implementation, and facilitate scrum and agile ceremonies to ensure progress is reported via appropriate metrics. Roles & Responsibilities:- Expected to be an SME- Collaborate and manage the team to perform- Responsible for team decisions- Engage with multiple teams and contribute on key decisions- Provide solutions to problems for their immediate team and across multiple teams- Lead team in adapting to changes in the project environment- Implement strategies to enhance team productivity- Ensure effective communication within the team and with stakeholders Professional & Technical Skills: - Must To Have Skills: Proficiency in Salesforce Service Cloud- Strong understanding of Agile methodologies- Experience in facilitating scrum and agile ceremonies- Ability to coach and mentor team members effectively- Excellent communication and interpersonal skills Additional Information:- The candidate should have a minimum of 7.5 years of experience in Salesforce Service Cloud.- This position is based at our Hyderabad office.- A 15 years full time education is required. Qualification 15 years full time education

& Responsibilities: Servant Leader for the team with excellent customer focus skills. Cross collaborates with members of the organization from various functions which include Product Owners, Engineering Leads, Developers, Quality Engineers, Project Managers, Finance Advisors, Communications Advisors, and Portfolio Advisors bringing them together as “One Team” to drive outcomes. Guiding the team and organization on how to navigate Organizational Operations practices and values. Guiding the team on how to get the most out of self-organization. Guiding the team on self-organizing to fill in the intentional gaps. Removing impediments or guiding the team to remove impediments by finding the right personnel to remove the impediment. Building a trusting and safe environment where problems can be raised without fear of blame, retribution, or being judged, with an emphasis of healing and problem solving. Facilitating getting the work done without coercion, assigning, or dictating the work. Facilitating discussion, decision making, and conflict resolution. Assisting with internal and external communication, improving transparency, and radiating information. Providing all support to the team using a servant leadership style whenever possible and leading by example. Able to work an ambiguous request and obtain the data needed to achieve the desired results of the ask. Experience Required: 11 – 13 Years of experience in IT 5 – 7 Years of experience as a Project Manager 3 – 5 Years of experience with Technology Financials 3 – 5 Years of experience. In Process Improvement Experience Desired: Experience / working knowledge of SAFe practices is a plus. Experience in working with Data & Analytics Team is a plus. Education and Training Desired: CSM (Certified Scrum Master) SSM (Certified SAFe Scrum Master) Second level Scrum Master Certification (CSP, PSM II) Primary Skills: Experience with the typical Microsoft Office applications. Advanced Microsoft Excel skills. Advanced Project Management skills. Previous experience as a team lead. Excellent communication and mentoring skills. About Evernorth Health Services Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.

Role & responsibilities Develop and maintain Service Now applications and integrations. Work closely with business analysts, developers, and other stakeholders to design and implement solutions that meet the needs of the organization. Write efficient and high-quality code that is scalable and maintainable. Develop and maintain technical documentation for Service Now applications and integrations. Participate in code reviews and collaborate with other developers to ensure code quality. Ensure that Service Now applications are stable, scalable, and secure. Troubleshoot and debug issues in Service Now applications and integrations. Stay up-to-date with the latest Service Now technologies and trends. Preferred candidate profile Has 5-7 years of experience in ServiceNow platform, various product suites and international teams with focus on quality outcomes. Strong understanding of ServiceNow best practices Proficient in the ServiceNow technology and has experience with the related supporting capabilities. Has a good understanding of the ServiceNow cloud architecture as well as the Roche integration services based on Mulesoft. Demonstrating experience working with workflows in one or more key areas of the ServiceNow platform (ITSM, ITOM, PPM, CSDM, HRSD) Strong experience with JavaScript, AngularJS, HTML, CSS, and REST APIs. Is passionate about learning, sharing, and further developing "best practices" and embedding it as "next practice" to achieve greater impact. Lives the Agile/SCRUM methodology and mindset. Exhibits servant leadership behavior, self-aware leader and a flexible team player. Ability to work in a team environment and collaborate effectively with business analysts, developers, and other stakeholders. Possesses a combination of analytical thinking, hands-on problem-solving, and a customer-service mindset. Is capable of out-of-the-box thinking paired with the view of the "Big Picture" to "connect the dots". Can challenge requirements in a constructive way to contribute to the goal of reducing maintenance efforts and ensuring upgradability by keeping complexity and customization to a minimum. Modules ITSM, ITOM, CSM, Integrations Certifications CSA is must CAD, CIS-ITSM, CIS ITOM, CIS-CSM (based on relevant expertise area)

Job Responsibilities: Platform Design & Development Configure, develop, and customize core ServiceNow modules such as ITSM, CSM, FSM, and EAM to meet evolving business needs. Create and manage advanced workflows, forms, business rules, and UI policies. Drive platform enhancements, version upgrades, and solution design while adhering to best practices Integration & Automation Architect and implement integrations with third-party systems (SailPoint, Jira, SCCM, Azure, GCP) using REST/SOAP APIs, Service Graph Connectors, and other relevant technologies. Automate service provisioning and deprovisioning using Flow Designer, orchestrations, and custom scripts IAM & RBAC Implementation Establish and manage Identity and Access Management (IAM) within ServiceNow, ensuring secure and efficient user provisioning. Develop Role-Based Access Control (RBAC) policies and workflows, including role assignments, approvals, and auditing. Collaborate with security and compliance teams to maintain governance and adherence to privacy regulations (e.g., Australian Privacy Act). Platform Administration & Support Monitor system health, troubleshoot incidents, and recommend solutions to ensure platform stability. Conduct root cause analysis for complex issues, coordinating with internal teams to implement preventative measures. Maintain high-quality technical documentation, including development guidelines, design documents, and platform policies. Collaboration & Leadership Partner with business analysts, project managers, and key stakeholders to gather requirements and propose optimal technical solutions. Participate in Agile ceremonies (daily stand-ups, sprint planning, reviews) to maintain transparency and meet project milestones. Mentor junior developers, enforce coding standards, and champion best practices in ServiceNow development Agile Delivery & Collaboration Work within an Agile delivery framework, participating in daily stand-ups, sprint planning, and retrospectives. Collaborate with scrum masters, product owners, and cross-functional teams to refine user stories, estimate tasks, and ensure timely feature delivery. Contribute to continuous improvement of processes, tools, and methodologies to enhance efficiency and quality Knowledge and Experience Extensive ServiceNow Platform Proficiency Hands-on Experience: Minimum of 5+ years working with core ServiceNow modules such as ITSM, CSM, FSM, EAM, ITOM, HRSD, and ITBM\u2014including installing, configuring, and customising workflows. Discovery & CMDB: Practical knowledge implementing and managing Discovery for accurate CI detection, along with maintaining robust CMDB structures and developing CSDM v4 framework. Custom Applications & Portals: Proven track record of creating tailor-made ServiceNow applications and designing engaging, user-friendly portals to enhance service delivery. Advanced Integration Experience RESTful and SOAP APIs: Demonstrable success integrating ServiceNow with third-party systems (e.g., SailPoint, Jira, Azure, GCP, SCCM) using API calls, Service Graph Connectors, or custom connectors. Automation & Orchestration: Familiarity with Orchestration, Flow Designer, and scripting to automate end-to-end processes\u2014particularly for provisioning/deprovisioning services and handling security workflows. IAM & RBAC Expertise Identity Management: In-depth understanding of Identity and Access Management (IAM) best practices and frameworks, coupled with the ability to implement secure provisioning workflows. Role-Based Access Control (RBAC): Well-versed in designing and administering RBAC policies, including role assignment, user permissions, and compliance auditing, ensuring alignment with enterprise security standards. Field Service Management (FSM) & Enterprise Asset Management (EAM) - highly desirable FSM Configuration: Experience configuring FSM for scheduling, dispatching, and coordinating technicians to enhance field operations and customer satisfaction. EAM Lifecycle Management: Ability to manage the entire lifecycle of enterprise assets, including asset registration, maintenance scheduling, and decommissioning\u2014leading to optimised asset utilisation and cost savings. Agile Methodologies & Delivery Practical familiarity with Agile methods (Scrum or Kanban) in planning and executing development sprints, including backlog grooming, sprint reviews, and retrospectives. History of working effectively with cross-functional, geographically dispersed teams, ensuring transparent communication and rapid iteration of solutions in a fast-paced environment. Platform Governance & Lifecycle Management Release & Upgrade Planning: Experience in preparing for and executing ServiceNow upgrades (e.g., from Xanada releases), including sandbox testing, deployment automation, and user training. Performance Monitoring: Skilled in monitoring platform health (e.g., queries, scripts, instance performance) and implementing remediation measures for optimal reliability and scalability. Stakeholder Engagement & Communication Requirement Analysis: Proven ability to translate complex business processes into technical requirements, gathering input from both technical and non-technical stakeholders. Cross-functional Collaboration: Track record of working with product owners, project managers, business analysts, and architects to create cohesive end-to-end solutions aligned with organisational goals. Industry Certifications & Continuous Learning Certifications: Holding (or actively pursuing) industry-recognized credentials such as ServiceNow Certified System Administrator (CSA), Certified Application Developer (CAD), or Implementation Specialist certifications (e.g., CSM, FSM, EAM). Continuous Improvement: Commitment to staying current with emerging ServiceNow capabilities, industry best practices, and evolving regulatory demands. Skills and Competencies Technical Skills Programming: Strong skills in JavaScript, HTML, CSS, and AngularJS within the ServiceNow environment. Scripting: Glide Scripting, Flow Designer, Script Includes, and Business Rules. Databases: Understanding of MySQL or similar relational databases for performance optimization and reporting. ServiceNow Certifications ServiceNow Certified System Administrator (CSA). ServiceNow Certified Application Developer (CAD). ServiceNow Implementation Specialist certifications, especially CSM, FSM, or EAM, are highly advantageous. Soft Skills Analytical & Problem-Solving: Ability to translate complex requirements into effective technical solutions. Communication: Excellent verbal and written communication to engage both technical and non-technical stakeholders. Team Collaboration: Commitment to knowledge sharing, mentoring, and fostering an inclusive, high-performing culture. Adaptability: Eagerness to learn new technologies and adapt to dynamic project demands. Education Requirements Bachelor\u2019s Degree in Computer Science, Information Technology, or a related field (or equivalent practical experience). Additional coursework or certifications specific to ServiceNow, cloud computing, or security frameworks (e.g., CISSP) is beneficial.

Great Opportunity! Come join us in reshaping the future of " Hurdless Solutions- ServiceNow developer (CSM)" Location: Bangalore and Pune Experience: 5+ Years What Were Looking For: 5+ years of ServiceNow development experience Strong expertise with ServiceNow TSM and/or CSM module Experience in ServiceNow APIs, scripting, REST/SOAP integrations Preferably holding ServiceNow CSA, CSM/TSM related certification Proficiency in working with Service Portals, UI Policies, Business Rules and/or client scripts as per customization need. ITIL knowledge around Incident/Case or Change/Problem management or CMDB Excellent compensation Notice period - Immediate or who can join in 15-30 days max. Interested? Send your resume to admin@hurdless.com. Lets connect!

Looking for an Immediate joiner ITSM & Platform Architecture Leadership: Architect and lead the design and implementation of comprehensive ServiceNow ITSM solutions, including Incident, Problem, Change, Service Catalog, Knowledge, and Service Portal. Develop and maintain the overarching ServiceNow platform architecture, ensuring its stability, scalability, performance, and security as the foundation for all modules. Define and enforce technical standards, guidelines, and best practices for both ITSM and the ServiceNow platform. Drive strategic decisions regarding platform upgrades, module adoption, and integration strategies. Cross-Module Solution Design & Integration: Leverage your expertise in other ServiceNow modules (e.g., IT Operations Management (ITOM), Customer Service Management (CSM), Human Resources Service Delivery (HRSD), Governance, Risk, and Compliance (GRC)) to design integrated solutions that extend beyond traditional ITSM. Architect seamless integrations between ITSM and other ServiceNow modules, as well as external enterprise systems. Identify opportunities to optimize business processes by strategically utilizing the interconnectedness of various ServiceNow modules. Platform Governance & Optimization: Establish and enforce robust ServiceNow platform governance policies and procedures to ensure consistency and maintainability across all modules. Proactively manage platform health, performance, and capacity, implementing optimization strategies as needed. Oversee data architecture, integrity, and security within the ServiceNow environment, considering the implications across all modules. Manage user roles, permissions, and access controls, ensuring appropriate segregation of duties and data protection. Technical Leadership & Mentorship: Provide technical leadership and guidance to ServiceNow developers, administrators, and other technical resources working across different modules. Mentor and coach junior team members, fostering their growth and expertise in the ServiceNow platform. Participate in code reviews and ensure adherence to development best practices across all ServiceNow initiatives. Stakeholder Collaboration & Communication: Collaborate effectively with stakeholders from IT, business units, and other departments to understand their requirements and translate them into comprehensive ServiceNow solutions leveraging multiple modules. Communicate complex technical concepts clearly and concisely to both technical and non-technical audiences. Present architectural designs, solution proposals, and strategic recommendations to stakeholders and leadership. Continuous Learning & Innovation: Stay abreast of the latest ServiceNow releases, features, and industry trends across all relevant modules. Proactively identify opportunities to leverage new ServiceNow capabilities to drive innovation and improve business outcomes. Contribute to the development of the ServiceNow roadmap and strategic vision for the organization.

Notice Period : Immediate - 15 Days About the Role : As a Technical Program Manager, you will be responsible for driving the successful delivery of complex software projects. You will work closely with engineering and development teams to ensure projects are delivered on time and within budget. Key Responsibilities : - Define project scope, goals, and deliverables - Develop and manage project plans and timelines - Track project progress and identify potential risks - Manage cross-functional teams and resolve conflicts - Ensure adherence to Agile and Scrum methodologies - Facilitate communication and collaboration among team members - Provide technical guidance and support to the team Required Skills and Experience : - 10+ years of experience in technical program management or related roles - Strong understanding of software development lifecycle and Agile methodologies - PMP and/or CSM certification preferred - Excellent communication and interpersonal skills - Ability to manage complex projects and prioritize tasks - Experience with RDK-B or other networking stacks is preferred - Strong problem-solving and decision-making skills Keywords Project Methodologies,Project Management,PMP,CSM/CSPO,SDLC,Agile,Scrum,Program management*

Role & responsibilities Delivering high quality ServiceNow implementations based on business process requirements. Effective delivery of quality solutions using Computacenter's methodologies and ensuring adherence to coding and design standards, and generating technical documentation Increasing application operating efficiency and adapting to new requirements, as necessary Keep up to date with current and future market developments, technologies, product, and strategies. Attend and present at customer meetings to ensure understanding of customer requirements and to assist with knowledge transfer. Recording, qualification and questioning of customer requirements, even in complex projects and in the case of unclear customer requirements and standards. Successful handover of technology to internal or customer support function well support you to Attain and retain ServiceNow Certifications and partner accreditations. Preferred candidate profile 4-7 years of experience in the ServiceNow Application Development Configure and customize ServiceNow applications and modules using scripting (JavaScript), workflow, and other development techniques. Proven experience in configuring and customizing the ServiceNow platform and Expertise on 4-5 applications ranging from FSM & CSM, ITAM, Now App Engine, Secops etc. Ability to provide technical leadership and support to Process Consultants. Responsible for leading technical implementations, providing technical design lead and mentoring junior members of the team. Hands on Skills and/or experience in Web Technologies (e.g., Javascript, SOAP/REST web services, XML & JSON, Angular.js, Seismic) Product line (CIS) accreditation preferred Certified or pursuing. Understanding of Software Development Lifecycle experience in Agile projects Open and friendly personality, with ability to be customer facing. Be self-managing and capable of working alone or as part of a team. BE / BTech in Computer Science or related disciple Strong knowledge of JavaScript, scripting, and web development. Familiarity with ITSM processes and ITIL framework. ServiceNow Certified Application Developer ServiceNow Certified Implementation Specialist - CSM, SPM, ITAM, ITBM and others

Role & responsibilities Should have 8+ years of experience in IT industry, strong knowledge in Agile methodology and experience in playing Scrum Master role for at least 3 is must. Candidate should work in India Night shift (10:30 PM to 6:30 AM IST). Experience in managing US healthcare client is added advantage. Good to have certification as CSM or PSM Facilitating Scrum Events Coaching the Product Owner Facilitating Stakeholder Collaboration Supporting Organizational Adoption of Scrum Facilitating Scrum Events Working During Client Business Hours Real-time Collaboration / Direct Interaction with Clients Immediate responses to team/client queries, sync-ups, and meetings. Mainly on P1/P2 Production Issues or Business Adhoc Queries / Reports Faster Decision-Making – Quick approvals, unblocking team members, and aligning with stakeholders. Higher Visibility – Active presence in stand-ups, reviews, and client calls builds trust. Better Alignment with Business Needs – Direct interaction ensures work matches expectations. Facilitating Stakeholder Collaboration Protecting the Team Drive the morning and evening sprint meeting during on call Follow-up with business to fix the impudent if there any from IT and QA team Coaching the Development Team Removing Impediments Fostering a High-Performing Team

Sapiens is on the lookout for a Senior Project Manager to become a key player in our Bangalore team. If you're a seasoned Project Manager and ready to take your career to new heights with an established, globally successful company, this role could be the perfect fit. Location: Bangalore Working Model: Our flexible work arrangement combines both remote and in-office work, optimizing flexibility and productivity. This position will be part of Sapiens ' P&C division, for more information about it, click here: https://sapiens.com/property-and-casualty-commercial-and-personal-lines/ What you 'll do: Leading project implementations of a major application system, at a large client, and on-going projects. Owns the project delivery to the client, with goals for good quality, customer satisfaction, ensuring project cost is within the approved P&L. Liaises with various stakeholders, to understand project requirements & deliverables Implements the defined governance processes Plans, manages, and tracks results of the project Conducts regular project review, including stakeholder reviews to ensure timelines, costs, quality of delivery are met. Co-ordinates between various delivery teams Conducts reviews with all delivery teams, to assure project deliverables are regularly met and issues addressed, and delivery SLAs are met. Formalizes acceptance of the project results ensuring that the benefits realization have been achieved What to Have for this position: Must have Skills: - Experience of 10 -13 years Experience in leading software implementation projects, which included development and delivery to customers, with at least one implementation of SW package Experience of delivering projects meeting requirements, on schedule and under budget, with good quality A self-starter who thrives in a fast-paced environment and has ability to manage and prioritize concurrent work assignments Experience in working directly with customers Experience of working in a matrix environment Experienced with using different project management tools - e.g. MS Project, Jira, Sciforma A PMP or Agile certifications (CSM, PMI-ACP) is preferred Highly collaborative with peers Ability to win friends and influence people Must be open to travel and work across time zones Very good communication and presentation skills Familiarity with insurance domain/financial services is a plus

Job Summary : We are seeking a skilled and detail-oriented ServiceNow Backend Developer to join our fast-growing ServiceNow Team. The ideal candidate will be responsible for designing, developing, and maintaining backend functionalities for custom ServiceNow Service Portal solutions. Youll work closely with front-end developers, architects, and stakeholders to implement scalable and efficient backend logic using best practices within the ServiceNow platform. Role & responsibilities : Design and implement backend components of the ServiceNow Service Portal using JavaScript, Glide API, and other server-side technologies. Create and manage server-side scripts including Script Includes, Business Rules, Workflow scripts, and UI Actions. Develop custom APIs and integrations to support data retrieval and manipulation within the ServiceNow Ecosystem. Optimize portal performance and ensure adherence to platform governance, best practices, and security guidelines. Collaborate with UI/UX designers and front-end developers to deliver seamless portal experiences. Participate in agile development practices including Sprint Planning, code reviews, and retrospectives. Troubleshoot and resolve issues related to backend logic, performance, and data integrity. Maintain clear and accurate technical documentation. Preferred candidate profile : 6+ years of experience in ServiceNow development with a strong focus on backend functionality. Proficiency in JavaScript and Glide API (Glide Record, Glide System, etc.) Solid understanding of ServiceNow architecture and data model. Experience working with REST APIs, integrations, and MID Servers. Familiarity with Agile Methodologies and tools (JIRA, ServiceNow Agile, etc.). Strong problem solving and communication skills. Preferred Qualifications : ServiceNow Certified Application Developer (CAD) or ServiceNow Certified System Administrator (CSA). Experience with Scoped Applications or Flow Designer. Knowledge of front-end frameworks (AngularJS, Bootstrap) used in the Service Portal is a plus. Experience working in a large enterprise environment.

Role & Responsibilities The PMO/Agile Lead will oversee the project management office (PMO) and drive agile adoption across the IT and business functions for ELGi. MO Leadership and Governance Establish and maintain a PMO framework to standardize project management practices, tools, and reporting in line with ELGis existing product development and project management methodologies Oversee the end-to-end project lifecycle, ensuring projects are delivered on time, within scope, and within budget. Define KPIs and metrics to monitor project performance, resource utilization, and portfolio alignment with business objectives. Implement governance structures to ensure alignment with strategic goals, prioritization of initiatives, and risk management. Agile Transformation and Delivery Lead the adoption of agile frameworks (e.g., Scrum, Kanban, SAFe) across IT and business teams to enhance delivery speed and adaptability. Champion agile practices to foster cross-functional collaboration and iterative delivery of value. Provide coaching and training to project managers, product owners, and teams to enhance agile capabilities. Serve as a Scrum Master or Release Train Engineer (RTE) when required, ensuring delivery teams are effective and aligned with objectives. Portfolio and Resource Management Manage the IT and digital transformation project portfolio, ensuring alignment with enterprise priorities. Ensure that project delivery is efficient, aligned with strategic goals, and executed with agility Collaborate with leadership to prioritize projects, allocate resources, and address capacity constraints. Provide transparency to executive leadership through regular reporting on project health, risks, and outcomes. Continuous Improvement Establish mechanisms for project and agile retrospectives to identify improvement opportunities and implement lessons learned. Leverage tools and techniques to optimize project delivery efficiency, resource management, and stakeholder satisfaction. Foster a culture of collaboration, continuous improvement, and disciplined delivery, ensuring IT and business projects deliver measurable value. Collaboration and Stakeholder Management Partner with business units, IT, and executive leadership to ensure projects meet strategic and operational needs. Act as a trusted advisor to leadership on program delivery, governance, and agile transformation. Build relationships across the organization to align stakeholders and mitigate delivery challenges. Preferred Candidate Profile Leadership and Governance with strong experience in establishing and leading PMOs with a focus on project delivery and governance. Proven ability to lead agile transformations, balancing structured project management practices with agile methodologies. Deep understanding of project management (Waterfall, Agile, and hybrid models) and tools like Jira, MS Project, Rally, or Trello. Expertise in scaling agile practices for large and complex organizations (e.g., SAFe). Strategic Thinking and Execution Ability to prioritize and align project portfolios with organizational goals. Skilled in driving measurable business outcomes through disciplined project delivery and agile execution. Change Management and Communication skills 15+ years of experience in project/program management, with at least 5 years leading PMO and agile transformations. Proven experience in managing large portfolios and delivering enterprise-wide IT projects. Experience in driving agile adoption within complex, global organizations (manufacturing experience is a plus). Bachelors degree in Information Systems, Business, Engineering, or a related field (Masters degree preferred) Certifications: PMP (Project Management Professional) or PRINCE2 Certified Scrum Master (CSM) SAFe Program Consultant (SPC), or equivalent ITIL Certification (preferred) Agile Leadership Certifications (e.g., PMI-ACP, Lean Six Sigma

Please upload your resume to process your profile. --> https://www.jobs.global.fujitsu.com/job/ServiceNow-ITSM-Technical-Consultant-1550/1550-en_US/ Job Role: Technical Consultant Shift: 2pm to 11pm Work Mode: Hybrid Relevant Exp: 5 to 15 yrs Job Description: This will suit an experienced ServiceNow professional with a successful recent track record of implementing ServiceNow solutions specifically ITSM. The ideal candidate will want to prove themselves quickly to get a reputation for success in this large and passionate organization. Candidates will be experienced in leading ServiceNow engagements end to end, In addition, the successful candidate(s) will be responsible for, but not limited to, the following duties: •Providing hands-on ServiceNow related design and development expertise, supporting a range ServiceNow based consulting initiatives. •Work closely with a team of architects, SMEs, process consultants in end to end implementations •Configure and build integrations with SAP, Workday, etc. •Configure and develop enhancements on the ServiceNow platform to meet business needs for modules - ITSM •Define business problems/opportunities with constraints, goals, budgets and timelines. •Communicate technical problems and solutions to both technical and non-technical audiences. •Ability to convey complex technical concepts in understandable business terms. Consults with business analyst/project manager to develop appropriate technical solutions. •Document and gain acceptance / approvals of selected final solutions. •Execute technical solutions in capacity as a Sr. consultant. •Contribute to the development of Fujitsu IP solutions in ServiceNow. •Coach and advise other Developers. Skill Requirements: •Bachelor's degree with at least 5 years of ServiceNow design and development experience Development experience on the ServiceNow platform including customization of applications such as ITSM and custom apps. •Experience developing ServiceNow solutions and technical design documents from business requirements. •Experience with implementation of custom integrations (REST/SOAP, Flow Designer, Data Stream, Scripted REST API)•Experience developing, implementing, and maintaining large-scale applications and systems. •At least two full lifecycle ServiceNow implementations in the role of a lead consultant. •Must have strong requirements gathering experience. •Programming expertise in Java, JavaScript or other functional programming languages •Demonstrated understanding of ITIL practices •Excellent written and oral communication skills. Skills and Certifications •ServiceNow certifications - Service Now System Administrator, Certified Implementation Specialist is must and preferred in ITSM •ITIL v3 certification •Excellent analytical and problem-solving skills •Excellent verbal and written communication skills •Strong presentation development and Customer Presentation skills •Successful teamwork experience & demonstrated leadership abilities

Technical Program Description Stupa Analytics is looking for an experienced and dynamic Technical Program Manager to lead strategic technology initiatives, coordinate cross-functional teams, and deliver high-quality solutions in our sports analytics ecosystem. The ideal candidate combines a robust technical program management background with strong product thinking, ideally bringing exposure to product management practices. You will foster collaboration, provide accurate effort estimations, implement strategic roadmaps, and contribute meaningfully to product development processes. You should thrive in a fast-paced environment, driving cross-team collaboration, strategic alignment, and continuous delivery of valuable : Manage and oversee technical projects from inception to successful delivery, ensuring alignment with strategic objectives and product roadmaps. Lead strategic implementation of technical initiatives, translating high-level business and product goals into actionable plans and clear deliverables. Collaborate closely with Product Management and Engineering teams to incorporate product thinking, user-focused design principles, and business requirements into the technical planning and delivery processes. Provide accurate effort estimations and detailed project planning, effectively managing resource allocation, timelines, dependencies, and risks. Facilitate Agile methodologies (Scrum, Kanban), promoting transparency, accountability, and continuous improvement across project teams. Foster a strong, collaborative culture emphasizing product mindset, customer value, and high-quality technical execution. Clearly communicate project progress, risks, and decisions to stakeholders, ensuring visibility and alignment throughout the organization. Mentor and guide teams on best practices in technical delivery, agile methodology, and strategic product thinking. Drive transformational and improvement initiatives such as cloud migrations, security compliance projects, and process optimizations. Actively participate in shaping product strategy discussions, ensuring technology strategies and product roadmaps are aligned and mutually : Bachelors degree in Computer Science, Information Technology, Engineering, or related technical field (Master's preferred). Minimum of 6+ years' experience as a Technical Program Manager, Project Manager, Delivery Manager, or similar roles, preferably in technology-driven or SaaS environments. Demonstrated experience and exposure to product thinking, user-centric approaches, and collaboration with Product Management teams. Solid experience with Agile methodologies (Scrum, Kanban) and proficiency with tools such as Jira, Azure DevOps, or similar project management software. Proven ability in strategic planning, accurate effort estimation, and project execution across cross functional teams. Strong technical background with understanding of software development lifecycles, software architectures, cloud infrastructure (AWS, Azure, GCP), microservices, and modern technology stacks. Exceptional interpersonal, leadership, and communication skills with the ability to align technical execution with product and business objectives. Strong analytical and problem-solving capabilities, strategic mindset, and proactive approach to risk Qualifications : Exposure or previous experience in a formal Product Management role or relevant product-focused responsibilities. Relevant professional certifications such as PMP, Certified Scrum Master (CSM), Professional Scrum Master (PSM-I), or SAFe Agilist. Previous experience or interest in sports analytics, sports technology, or SaaS platforms.

Mode of work: Hybrid Location: Hyderabad only Shift timings: UK or General Role: Business Analyst Experience: 15+ years in Accounting/Finance processes Certifications Preferred: PMP, CSM, SAFe, Lean Six Sigma Green Belt ERP Experience: Fusion (preferred) Key Responsibilities: Identify and structure complex business problems using systemic thinking. Develop and evaluate solution options with a focus on cost-benefit analysis. Communicate complex ideas clearly to various stakeholders. Align business decisions with strategic goals and mitigate risks proactively. Collaborate with internal teams and external partners to ensure quality delivery. Apply global change frameworks and best practices in project execution. Skills & Knowledge: Deep understanding of global change delivery principles and org's business structure. Strong awareness of external regulatory and competitive environments. Proven leadership and resource management capabilities. Interested can apply & share updated profile to gramashetty@allegisglobalsolutions.com Regards, Gopala BR Talent Acquisition Lead

Role & responsibilities Design, develop, and implement ServiceNow ITOM/ITSM modules. Collaborate with internal stakeholders and teams to gather and analyze requirements. Customize workflows, integrations, and automation using ServiceNow best practices. Troubleshoot and resolve complex issues within the platform. Ensure smooth deployment, maintenance, and upgrade of ServiceNow solutions Required Skills: 4+ years of hands-on experience with ServiceNow. Minimum 1 year of dedicated experience in ITOM and/or ITSM modules. Strong understanding of CMDB, Discovery, Event Management, Incident/Change/Problem Management. Experience in scripting (JavaScript, Glide), workflows, and ServiceNow integrations. Good communication and problem-solving skills. Preferred candidate profile Immediate availability to join. ServiceNow Certification in ITOM and/or ITSM . Experience working in a hybrid work environment. Background in large-scale enterprise ServiceNow implementations.

We are hiring for experienced ServiceNow developer to join our team. If you've worked on any of the following modules ITOM /ITAM / CSM/ HRSD Telco stack - we want to hear from you Experience range & skills: Mandatory, with no exceptions Experience range 3+ years as ServiceNow developer Education: BE/B.Tech/MCA/M.Tech/MSc./MS Location - Pune, Bangalore, Chennai, Noida, Trivandrum Responsibilities, A day in the life of an Infoscion As part of the Infosys consulting team, your primary role would be to actively aid the consulting team in different phases of the project including problem definition, effort estimation, diagnosis, solution generation and design and deployment You will explore the alternatives to the recommended solutions based on research that includes literature surveys, information available in public domains, vendor evaluation information, etc. and build POCs You will create requirement specifications from the business needs, define the to-be-processes and detailed functional designs based on requirements. You will support configuring solution requirements on the products; understand if any issues, diagnose the root-cause of such issues, seek clarifications, and then identify and shortlist solution alternatives You will also contribute to unit-level and organizational initiatives with an objective of providing high quality value adding solutions to customers. If you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you!

z/OS Storage support - Customize and Maintain DFSMS-HSM-RMM/CA1 environment, Customize maintain non IBM storage products, FDR/CA-DISK/SVOS, Storage capacity monitoring, PPRC setup and Monitoring, VTS GRID monitoring, Incident and Oncall Support Perform changes within Company regulations and security standards. Assist with testing, implementation, and installation of new/improved systems, as well as product upgrades. Attend meetings and interact regularly with management, team, and clients to continuously improve services. Participate in On-Call rotation schedule. Education and/or Experience: Bachelors degree/technical certification in Computer Science and Solid zOS system programming skills Specific Requirements: Required: Expert in DFSMS-HSM-RMM-CA 1-FDRABR,PPRC,VTS , Exposure on CSM, Global Mirroring JCL, ISPF, and SMP/E experience. 3rd Party Products Level 1 System Program Skills. Verbal and written proficiency in English.

Role: ServiceNow Architect Experience Range: 13+ Years Location: Pune Must Have: Minimum 5 mandate details from following 8-10+ years of experience as a Solution consultant/architect in ServiceNow working with Enterprise and Strategic Customers Advanced analytical and problem-solving experience, ability to multi-task and effectively manage priorities. Ability to Develop a comprehensive thought leadership strategy with ServiceNow at the core and aligned with Business objectives and Industry trends Lead discovery workshops to determine customers' challenges and give product demonstrations to align our solution with customer needs. Conduct research to identify topics that resonate with the Customers and thereby develop opportunities Guide customers into deeper adoption of Professional and Enterprise Solutions, helping to reduce backlog and accelerating time to value Answer product feature and technical questions from customers, channel partners and ServiceNow colleagues Good to Have: Minimum 3 mandate details from following ServiceNow in-depth product knowledge is required Excellent communication skills, both written and verbal, ability to work effectively in virtual teams across multiple locations Create detailed technical designs that align with the client's short- and long-term needs and leverage the capabilities of the ServiceNow platform and integrations with third-party technologies effectively. Bring thought-leadership within the practice which can create certainty in the solution when there is client ambiguity, and lead the client to informed architectural sound solutions. Serve as the expert advisor to clients, partners, and project teams, leading solutioning sessions, shared understanding, and building a bridge between disparate organizations through your technical expertise and leadership Essential: Bring thought-leadership within the practice which can create certainty in the solution when there is client ambiguity, and lead the client to informed architectural sound solutions. Serve as the expert advisor to clients, partners, and project teams, leading solutioning sessions, shared understanding, and building a bridge between disparate organizations through your technical expertise and leadership

At Codvo, software and people transformations go hand-in-hand We are a global empathy-led technology services company where product innovation and mature software engineering are embedded in our core DNA Our core values of Respect, Fairness, Growth, Agility, and Inclusiveness guide everything we do We continually expand our expertise in digital strategy, design, architecture, and product management to offer measurable results and outside-the-box thinking. :As a Scrum Master/Project Manager at Codvo, you will lead and facilitate scrum ceremonies across multiple projects, ensuring the successful delivery of high-quality products You will collaborate with cross-functional teams including Product, Design, Web, and Mobile, and manage project progress using Agile frameworks (Scrum, Kanban) You will be responsible for tracking project milestones, managing risks, and delivering results within scope, budget, and timelines Your role will require leveraging tools such as Jira and Azure DevOps to configure boards, manage backlogs, monitor team velocity, and provide regular status updates to stakeholders. Responsibilities: Lead and facilitate all scrum ceremonies for multiple projects, including kick-offs, grooming, daily standups, and retrospectives. Use Azure DevOps (ADO) and Jira to configure and maintain boards, backlogs, and sprint tools to streamline the Agile process. Track project progress, milestones, and deliverables, ensuring adherence to timelines. Create and maintain project documentation in ADO Wiki and provide updates via ADO dashboards and reports. Partner with internal teams (Product, Design, Web, and Mobile) to ensure smooth project execution. Track and improve team velocity to ensure the delivery of high-quality deliverables. Proactively manage project risks, dependencies, and scope changes to ensure successful project outcomes. Provide regular updates to stakeholders, including status reports, KPIs, and progress on deliverables. Ensure effective dissemination of relevant project information throughout the organization. Monitor project risks and implement mitigation strategies in a timely manner. Maintain detailed project plans, schedules, and resource allocations. Experience & Qualifications: 5+ years of experience in a Scrum Master or Project Manager role. Significant expertise in Azure DevOps and Jira, with a strong understanding of configuring boards, managing backlogs, and sprint planning. Proficiency in Agile frameworks (Scrum, Kanban) and software development lifecycle (SDLC). Certification in Scrum (CSM, PSM) required; additional certifications like Azure DevOps are a plus. Proven experience in managing multiple projects concurrently, delivering within scope, budget, and timelines. Experience in tracking project progress, team velocity, and managing risks and dependencies. Strong communication and stakeholder management skills. Ability to manage resource allocations and scope changes effectively. Experience 5+Years Work Location Remote Work Timings 2:30pm- 11:30pm. Show more Show less