1731 Csm Jobs - Page 5

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5.0 - 8.0 years

9 - 14 Lacs

pune

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Role Purpose :Servienow BA ServiceNow Business Analyst (Min Experience 5 years of BA experience) Gather, analyze, and document business requirements for ServiceNow implementations across ITSM, ITOM, CSM, OMT and other modules. Translate business needs into functional specifications, user stories, and workflows while ensuring alignment with best practices. Collaborate with stakeholders, developers, and architects to design and optimize ServiceNow solutions that enhance business processes. Manage and prioritize the ServiceNow requirements backlog, ensuring alignment with business goals and stakeholder expectations. Conduct gap analysis, identify areas for improvement, and recommend process aut...

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8.0 - 13.0 years

30 - 35 Lacs

chennai

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Roles and Responsibilities Deliver end-to-end automated solutions which include technical implementation of the ServiceNow Platform, Core System, and Applications. Deliver a high level of knowledge and customer service within the ITOM Suite as well as CMDB Should know the offerings available with ServiceNow ITOM Suite as well as CMDB. Event Management, Discovery, Service Mapping and Orchestration OMT, Flow Designer, Widgets Ability to architect, develop and convert customer legacy solutions into ServiceNow is a plus Implement IT Infrastructure Library (ITIL) processes, workflow customization, ticketing, process automation, report development, dashboard creation, and system configurations. Ap...

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8.0 - 13.0 years

13 - 17 Lacs

chennai, guindy

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Overview Effective communication skills via verbal and non-verbal methods Strong attention to detail Problem solving ability Organizing and prioritizing development effort, interfacing with vendors and management, and potentially coordinating effort of additional administrators Consider dependencies, relationships, and integration points to ensure proper solution integration with other systems when applicable Effectively manage and execute high level tasks assigned via 'stories' Assists junior analysts through project(s) lifecycles Manages work against an often-demanding timeline Communicates professionally and effectively, through verbal and non-verbal methods with business professionals an...

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9.0 - 14.0 years

18 - 22 Lacs

gurugram

Hybrid

Work Flexibility: Hybrid What will you do: Facilitate all Scrum ceremonies (Daily Standups, Sprint Planning, Sprint Reviews, and Retrospectives) and ensure effective communication within the team. Work with cross-functional teams to ensure smooth collaboration and deliver high-quality products, focusing on creating high value increments that eventually meet the Definition of Done. Ensure that the team is delivering the committed work on time and within the agreed scope, while ensuring optimal performance and the elimination of blockers. Track and report on the progress of the team, ensuring that the status of sprints, work completion, and risks are communicated to stakeholders regularly. Est...

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8.0 - 11.0 years

14 - 19 Lacs

bengaluru

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Work Flexibility: Hybrid What you will do: Assist with Configur ing , manag ing , and maintain ing the ServiceNow platform, ensuring its functionality and performance. Investigate and diagnose problems, find root causes and identify solutions and provide support to end-users, resolving issues and working tickets as needed. Assist with platform upgrades and apply patches to ensure the system is up to date when required . Partner with ServiceNow team members to develop wo rkflows, perform tes t ing , and assist in solution development. Assist in monitoring and maintaining the core data on the platform, including but not limited to, users, groups, locations, and other critical platform resource...

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4.0 - 7.0 years

9 - 13 Lacs

gurugram

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About The Role Project Role : Scrum Master Project Role Description : Acts as an enabler for the effective functioning of a software development team using Agile methodologies. Coaches and mentors the Scrum Team(s), removing barriers to successful implementation and enabling a continued focus on the task at hand. Facilitates scrum and agile ceremonies such as sprint planning, daily stand-ups, sprint reviews, and retrospectives. Identifies and reports progress via appropriate metrics. Must have skills : Scrum Good to have skills : Wealth Management Advisory Solutions Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Scrum Master...

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1.0 - 5.0 years

2 - 6 Lacs

bengaluru

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We'are seeking an experienced ServiceNow Developer to join our dynamic IT team.The ideal candidate will be responsible for designing, developing, andimplementing solutions within the ServiceNow platform across various modules.The role demands a deep understanding of ITSM, ITOM, CSM, GRC, HR, and CustomApplication Development within ServiceNow. KeyResponsibilities: -Develop, configure, and improve core and custom applications inServiceNow. -Work across various ServiceNow modules like IT Service Management (ITSM), ITOperations Management (ITOM), Customer Service Management (CSM),Integrated Risk Management (IRM), HR Service Delivery, and others. -Collaborate with stakeholders to define system r...

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6.0 - 11.0 years

20 - 30 Lacs

hyderabad, gurugram, bengaluru

Hybrid

Hi All, We Have an immediate job opening for one of my client let me know if anyone are looking for job change Role : Servicenow Architect Position : Contract to Hire(Deployed to client place) Experience Level : 6+ Work Location : Hyderabad/Bangalore/Mumbai/Gurgaon/Chennai/Pune Work Mode : Hybrid(work form office) Notice Period : Immediate/1 Week Job Description : 11+ years of IT experience, with at least 6 years in ServiceNow architecture and development. Deep expertise in multiple ServiceNow modules (e.g., ITSM, ITOM, HRSD, CSM). Strong experience with ServiceNow scripting (JavaScript, Glide API), Flow Designer, and Service Portal. Proven track record in designing integrations using REST/S...

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4.0 - 7.0 years

9 - 13 Lacs

bengaluru

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About The Role Project Role : Scrum Master Project Role Description : Acts as an enabler for the effective functioning of a software development team using Agile methodologies. Coaches and mentors the Scrum Team(s), removing barriers to successful implementation and enabling a continued focus on the task at hand. Facilitates scrum and agile ceremonies such as sprint planning, daily stand-ups, sprint reviews, and retrospectives. Identifies and reports progress via appropriate metrics. Must have skills : Agile Project Management Good to have skills : NA Minimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Scrum Master, you will ac...

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3.0 - 6.0 years

9 - 14 Lacs

bengaluru

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About The Role Job Title – Post Merger Integration _ Senior Analyst_ICF Management Level: 10 – Senior Analyst Location: Bangalore Must have skills: Project Management Good to have skills: High level of proficiency in PowerPoint, Excel, Word Job Summary :We are part of Corporate Development (CD) - Mergers & Acquisitions (M&A), responsible for identifying and executing inorganic opportunities to advance the Firm's strategic objectives. Our team works with Senior Management across all Operating Groups, Growth Platforms, and geographies. We offer Project Management Office (PMO) support for PMI leads in Growth Markets (GM), Europe (EU), and United States (US) regions. As trusted advisors, we driv...

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4.0 - 7.0 years

9 - 13 Lacs

chennai

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About The Role Project Role : Scrum Master Project Role Description : Acts as an enabler for the effective functioning of a software development team using Agile methodologies. Coaches and mentors the Scrum Team(s), removing barriers to successful implementation and enabling a continued focus on the task at hand. Facilitates scrum and agile ceremonies such as sprint planning, daily stand-ups, sprint reviews, and retrospectives. Identifies and reports progress via appropriate metrics. Must have skills : Agile Project Management Good to have skills : NA Minimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :We are seeking a seasoned Agil...

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5.0 - 10.0 years

20 - 30 Lacs

hyderabad, pune, bengaluru

Hybrid

Relevant Exp in ServiceNow 5+ Years With Any Tool - ITSM / CSM + Integration / Serviceportal , ITOM, SPM, SOM/TSOM, GRC, HRSD, ITAM

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8.0 - 9.0 years

10 - 20 Lacs

chennai, bengaluru

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Dear candidate, PFB the JD below. Skill : ServiceNow Developer/Lead Location: Chennai,Bangalore,Hyderabad Mode: WFO NP :Immediate or Less than 30 days Roles and Responsibilities: ServiceNow Developer 46 years of hands-on ServiceNow development experience. Strong experience with ITSM and CSM modules (Incident, Problem, Change, Knowledge, Case Management, Customer Portal). Proven expertise in ServiceNow integrations (Integration Hub, APIs, web services, 3rd-party apps). Good experience in ServiceNow migration of ITSM, ITOM, SAM , HRSD , IRM modules. Practical experience with Now Assist features (Resolution Notes, Generative AI for search and case deflection). Proficiency in JavaScript, Glide A...

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4.0 - 6.0 years

6 - 8 Lacs

chennai

Work from Office

Skills:. Project Management, Business Acumen, Project Implementation, Project Teams, Business, Project Planning, Management,. Immediate need for Technical Project Manager if interested share resume hr@cnsolutions.in. Total Experience :5 7 years. Notice Period:0 -30 days (Preferred). Work timing:3 PM 12 AM. Location:Gundy,Chennai. Share resume hr@cnsolutions.in. Bachelor's degree in a relevant technical field (e.g., computer science, engineering) or equivalent practical experience.. Proven experience as a Technical Project Manager in the Fintech industry, preferably in a startup environment.. Strong understanding of project management methodologies and Agile/Scrum frameworks.. Familiarity wit...

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5.0 - 8.0 years

8 - 18 Lacs

hyderabad, pune, bengaluru

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VIRTUAL DRIVE -30/10/25 & 31/10/25 Job Description: ServiceNow GRC Developer Must-Have- 3+ years in ServiceNow GRC development; multiple module expertise (IRM, TPRM, Procurement), Proficiency in JavaScript, Glide, Jelly, AJAX, XML, JSON, HTML, and CSS, Experience with ServiceNow development tools: Now Create, Now Assist, Flow Designer, Integration Hub, MID Server strong technical expertise in implementation of various audit requirements like SOX, GDPR, ISO, SOC & PCI Good to have: Sound understanding of GRC frameworks, audit principles, risk modelling and business continuity planning Strong exposure to Agile/Scrum methodologies, documentation, UAT, and release management Certification Requir...

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5.0 - 8.0 years

15 - 27 Lacs

bengaluru

Work from Office

Job Summary The ServiceNow Business Analyst (CSM), with a minimum 2 years of experience on CSM, and overall, 5-6 years of experience on ServiceNow BA, will be responsible for gathering business requirements, analyzing processes, and implementing solutions within the ServiceNow Customer Service Management (CSM) module. This role involves working closely with stakeholders to understand their needs, translating those needs into technical requirements, and collaborating with the development and QA teams to deliver high-quality solutions. Job Requirements • Requirement Gathering: Collaborate with stakeholders to gather and document business and technical requirements for ServiceNow CSM implementa...

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1.0 - 3.0 years

6 - 10 Lacs

ahmedabad

Work from Office

Job Summary: As an Apprentice Scrum Master based in Ahmedabad, you will join a dynamic Agile team within Cloud Engineering and Shared Services, supporting projects from inception to delivery. This role offers the opportunity to drive Agile maturity, facilitate collaboration between business and technology, and help teams achieve their objectives. Youll be guided by experienced mentors, gain hands-on experience in Agile and Scrum practices, and play a key role in fostering team alignment and productivity. The Team: We work in a scrum / Agile framework. Individual will join one of the many agile teams from Cloud engineering and Shared Services that are located across our offices. Scrum/agile t...

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3.0 - 7.0 years

0 Lacs

haryana

On-site

As a ServiceNow Lead at IZT, your role will involve designing, developing, and implementing robust solutions on the ServiceNow platform across various modules. You will collaborate with cross-functional teams to gather and translate business requirements into scalable technical solutions. Customizing and configuring ServiceNow applications, including ITSM, SPM, CSM, HRSD, and ITOM, will be a key responsibility. Additionally, you will develop and manage integrations with third-party tools and systems using IntegrationHub Spokes and Scripted REST APIs. Acting as a technical consultant, you will own the end-to-end delivery of ServiceNow solutions, ensuring alignment with business goals. Your ex...

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7.0 - 12.0 years

0 Lacs

coimbatore, tamil nadu

On-site

As a ServiceNow Manager at EY, you will be part of the EY GDS-ServiceNow team, working to solve client problems using the ServiceNow platform. You will have the opportunity to work with a high-quality team and contribute to building innovative products that address client needs. **Key Responsibilities:** - Perform Configuration/Customization of the ServiceNow system, including creating workflows - Build service request fulfillment workflows based on customer requirements using workflows, UI actions, client scripts, business rules, etc. - Utilize scripting tools and ServiceNow functionality to automate routine tasks - Conduct integrations and process automation using Orchestration, Web Servic...

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3.0 - 10.0 years

0 Lacs

mysore, karnataka

On-site

As a Developer - CSM, you will serve as the subject matter expert in ServiceNow CSM platform, Service portal, integrations, reporting, and best practices. Your role will involve designing, developing, and supporting ServiceNow CSM solutions, Service portal, reporting, and integrating ServiceNow CSM with other applications. Additionally, you will provide consultation to customer users on technologies, data, and processes. Key Responsibilities: - Design, develop, and support ServiceNow CSM solutions, Service portal, reporting, etc. - Design, develop, and support integration between ServiceNow CSM and other applications - Provide consultation to customer users on technologies, data, and process...

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6.0 - 10.0 years

12 - 16 Lacs

hyderabad, ahmedabad

Work from Office

The Impact: The Scrum Master position at S&P Global works with stakeholders and team members across regions to facilitate the delivery of customer value. The Scrum Master contributes significantly to their teams success by acting as a servant leader and coaching towards continuous improvement while executing on predefined business priorities. Whats in it for you: An opportunity to lead experienced development teams working on front-end and/or back-end functionality An opportunity to work on critical features for the technology platforms and next-generation data pipelines An opportunity to lead global teams consisting of seasoned Software Developers and Quality Assurance Engineers An opportun...

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4.0 - 6.0 years

10 - 20 Lacs

noida, pune, bengaluru

Hybrid

Role & responsibilities Advanced experience with ServiceNow implementations with 4-8 years of Experience in ServiceNow Experience with other ITSM software (BMC, Landesk, Cherwell, Heat, Axios, HP,etc.) System integration experience using web services and other web based technologies such as XML, HTML, AJAX, CSS, HTTP, REST/SOAP Nice to have ServiceNow customer implementation of FSM Experience with development and implementation of ServiceNow ITSM modules - Incident Management, Problem Management, Configuration Management, Change Management, Knowledge Management or other ITSM application Experience with extending the ServiceNow schema to custom applications Exposure to ServiceNow platform cap...

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5.0 - 10.0 years

18 - 25 Lacs

hyderabad

Hybrid

Sr Scrum Master Location Hyderabad Basic / Preferred Qualifications: 6+ years of experience working with teams using agile practices Leading technical team(s) in delivery. Scrum Master, Project Manager or similar experience Excellent communication and collaboration skills with various stakeholders Knowledge of the software development life cycle (SDLC) Growth mindset and team first mentality Experience identifying and mitigating risks to meet team deliverable commitments Experience in business analysis activities, such as requirements analysis Proven track record of identifying and improving Agile execution on a team Knowledge of Cloud Computing (AWS) Knowledge of APIs and databases Relevant...

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8.0 - 12.0 years

9 - 13 Lacs

hyderabad

Work from Office

Experience playing the Scrum Master role for at least two years for a software development team apart from other relevant experience in software development sector At least 8 years of experience in Software services or product development Excellent skills and knowledge of servant leadership , facilitation, situational awareness, conflict resolution, continual improvement, empowerment, and increasing transparency Experience of numerous well documented patterns and techniques for filling in the intentional gaps left in the Scrum approach (example: numerous Burndown techniques, numerous Retrospective formats, handling bugs, support etc.) Experience being Scrum Master in a variety of contexts (d...

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10.0 - 20.0 years

12 - 16 Lacs

hyderabad

Work from Office

7 + years of Scrum Master Act as a servant leader and lead the scrum team using an Agile methodology and scrum practices. Coach Agile Scrum teams in self organization and continuous improvement. Facilitate Scrum events including Daily scrums, Iteration planning, Refinement sessions, Iteration reviews and Retrospectives Work with PO to ensure features and user stories are clear, prioritized and understood by every team member of the agile team. Work with Peer Scrum Master and Agile coach to increase effectiveness of scaled agile. Remove impediments and coach the scrum team on removing impediments. Help the scrum and development teams to identify and fill in blanks in the Agile framework. Help...

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