696 Csm Jobs - Page 4

Hiring Technical Project Manager with 5+ yrs in Agile/Scrum. Must lead remote teams, manage U.S. clients, drive delivery & handle production support. Strong in Jira, team leadership & client communication. Evening shift. PMP/CSM a plus. Remote role.

Role & responsibilities : Architect and implement solutions across ITSM, ITOM, HRSD, CSM, and GRC modules Lead platform upgrades, integrations, and performance optimizations Collaborate with stakeholders to gather requirements and translate them into technical designs Ensure governance and best practices across ServiceNow environments Drive automation using ATF and scripting (JavaScript, Glide APIs) Manage CMDB structuring and data accuracy Mentor junior developers and contribute to strategic platform decisions Preferred candidate profile 712 years of ServiceNow development experience Strong command of JavaScript, XML, HTML/CSS, and REST/SOAP integrations Certified System Administrator (CSA); additional certifications like ITIL, CIS-ITSM, CIS-HRSD preferred Proven experience in complex integrations and middleware technologies Excellent problem-solving and communication skills

As a PMO Intern at Aaizel Tech Labs, located in Gurgaon, you will be part of a pioneering tech startup focused on cybersecurity, AI, geospatial solutions, and more. At Aaizel Tech Labs, we are dedicated to driving innovation and delivering transformative technology solutions across various industries. As a proactive and detail-oriented individual passionate about project management, you will have the opportunity to work closely with our PMO team to streamline project execution, manage resources, and support documentation and reporting efforts. Your key responsibilities will include: - Assisting in maintaining project schedules, tracking milestones, deliverables, and deadlines using tools such as MS Project, Asana, or Trello. - Preparing, updating, and organizing project documentation (status reports, meeting minutes, risk logs) with a focus on accuracy and consistency. - Supporting the coordination and tracking of project resources to ensure efficient allocation across teams. - Creating and updating professional PowerPoint presentations for internal and client meetings. Additionally, you will be involved in: - Leveraging advanced skills in MS Excel and the Office suite to manage project data, create dashboards, and generate analytical reports. - Identifying areas for process improvement, documenting best practices within the PMO framework, and supporting the preparation of project performance reports for senior management. - Collaborating with various departments to ensure project objectives are met and facilitating clear communication across project teams. To be successful in this role, you should possess a Bachelor's degree in Technology, Business Administration, Project Management, Engineering, or a related field. You should also have strong technical proficiency in MS Excel, Office suite, PowerPoint presentations, and experience with project management tools such as Jira, Clickup, MS Project, and Trello. Excellent communication and collaboration skills, attention to detail, time-management skills, and the ability to work effectively in team settings are essential. Joining Aaizel Tech Labs as a PMO Intern will provide you with: - Hands-on experience working on live projects in a cutting-edge tech environment. - Mentorship, ongoing training, and a supportive environment to accelerate your career growth. - Potential career advancement opportunities to transition into full-time roles. - An innovative culture committed to continuous improvement, collaboration, and excellence. - Competitive benefits including an attractive internship stipend and potential additional benefits. If you are interested in this opportunity, please submit your resume, portfolio, and a cover letter outlining your relevant experience and how you can contribute to Aaizel Tech Labs" success to hr@aaizeltech.com, bhavik@aaizeltech.com, sumit@aaizeltech.com, or anju@aaizeltech.com.,

You are a seasoned Sr. Infra Developer with 4 to 8 years of experience, looking to join our team. Your expertise lies in various ServiceNow modules such as Strategic Port Mgmt, ITSM, ITAM, HRSD, GRC, FSM, CSM, and ITOM. Your role primarily involves optimizing and managing infrastructure services within a day shift hybrid model, eliminating the need for travel. Your responsibilities will include developing and implementing ServiceNow solutions to enhance infrastructure management and service delivery. Collaborating with cross-functional teams to seamlessly integrate ServiceNow modules like ITSM, ITAM, and HRSD. Optimizing ServiceNow Strategic Port Mgmt to align with organizational goals and enhance project outcomes. Managing and maintaining ServiceNow GRC for compliance with industry standards. Configuring and deploying ServiceNow FSM for streamlined field service operations. Utilizing ServiceNow CSM to enhance customer service management and user experience. Implementing ServiceNow ITOM to automate IT operations and boost system performance. Providing technical expertise in Authorize Cust Bill InvoiceAdj for accurate billing processes. Conducting system audits for performance assessments and continuous improvement. Collaborating with stakeholders to gather requirements and ensure technical specifications. Ensuring security and integrity of infrastructure systems through proactive monitoring. Staying updated on the latest ServiceNow features and best practices. Your qualifications should include proficiency in ServiceNow modules, especially ITSM, ITAM, HRSD, GRC, FSM, CSM, and ITOM. Strong domain skills in Authorize Cust Bill InvoiceAdj processes. Excellent problem-solving and analytical skills. Ability to work collaboratively in a team setting. Strong communication skills for effective interaction with stakeholders and team members. A proactive approach to learning new technologies and methodologies. You are required to have certifications like Certified ServiceNow System Administrator and ITIL Foundation Certification.,

You will be responsible for planning, executing, monitoring, controlling, and closing all technical tasks related to the configuration and implementation of various aspects of the ServiceNow platform. Your role will involve providing software development and customization services, such as screen tailoring, workflow administration, report setup, data imports, integration, scripting, third-party software integrations, and custom application development. Additionally, you will need to obtain and analyze business requirements to propose sustainable solutions within the ServiceNow environment. Furthermore, you will coordinate and resolve complex technical data and transformation issues. To be successful in this role, you must be an expert in ServiceNow administration, configuration, and development, with specific experience in ITSM, CMDB, and KB. You should have expertise in developing ServiceNow Business Rules, Includes, UI Actions, Scheduled Jobs, as well as client and server-side scripting. Experience with ServiceNow modules like PPM, CSM, and ITOM will be considered an advantage. You will also be responsible for the technical specification and implementation of ServiceNow integrations with third-party tools and systems. Proficiency in Web Services integrations (SOAP, REST), Scripted REST APIs, as well as experience with HTML5, Java, JavaScript, jQuery, CSS, and Angular.js is required. The essential qualifications for this role include being a Certified System Admin, having a valid passport, and holding a Bachelor's degree or an equivalent combination of education and experience.,

As an experienced professional with 6 to 8 years of experience, you will be responsible for various key tasks in the role at Skuad located in Gurugram, Haryana, India. Your primary responsibilities will include: - Coordinating with vendors and partners, tracking their performances, and suggesting changes or improvements where necessary. - Ensuring compliance with statutory requirements and timely and accurate completion of all statutory dues, taxes, and social security contributions. - Providing support to employees, clients, and internal teams by resolving queries within established SLA guidelines and facilitating necessary knowledge transfer for BAU activities. - Tracking vendor performance, creating Root Cause Analysis (RCA) for issues, and implementing preventive measures. - Acting as the Single Point of Contact (SPOC) for internal and external audits as required. To be a great match for this role, you should possess the following qualities: - Interest in Transitions and Entity set-ups globally. - Ability to engage and collaborate with regulatory bodies and multiple vendors. - Strong interpersonal skills and effective communication abilities with key stakeholders across all levels. - Flexibility to adapt to dynamic working environments and work with various stakeholders. - Proven analytical and problem-solving skills with the ability to identify risks, impacts, and provide solutions. - High attention to detail, insistence on high standards, and adept at managing multiple priorities concurrently. - Excellent communication, listening, influencing, and negotiation skills to convey messages clearly and compellingly. - A proactive and accountable attitude with extreme ownership. About Skuad: Skuad envisions a world without boundaries where companies can seamlessly discover, hire, and manage talent globally. Our globally distributed team is dedicated to fostering inclusive work cultures and enabling customers to thrive worldwide. With over two decades of HR expertise, our mission is to create one million opportunities globally by 2027. At Skuad, you will experience: - Ownership: Take charge of your responsibilities and deliver results. - Endless support: Access to resources and help whenever needed. - Freedom to experiment: Bring your ideas to the table, pitch them, and execute them with autonomy. - Impact: Contribute to a world-class team that takes on new challenges and maximizes the impact of our products. Why join Skuad - Venture capital-backed hyper-growth company. - Rapid career advancement opportunities with a focus on learning. - Competitive salary, performance bonuses, paid time off, Flexi-hour policy, and wellness benefits. If you are passionate about solving real-world challenges, enjoy devising innovative solutions, and want to be part of a team that is revolutionizing global employment solutions, Skuad offers an ideal workplace for you. Join us in building a platform that makes opportunities accessible for talent and organizations worldwide.,

ServiceNow Architect skillset requirements Must Have Create and implement intricate business requirements within the ServiceNow platform. Possess a comprehensive understanding of ServiceNow and demonstrate a track record of delivering solutions using ServiceNow development best practices. Proficiency across all ServiceNow components including but not limited to Client Script, Business Rules, UI Actions, UI flows, Integration Hub, UI Policies, Script Includes, UI Scripts, Script Actions, REST APIs, and Email Notifications. Work experience in an Agile environment utilizing SCRUM methodology. Demonstrate advanced analytical skills and problem-solving abilities, with the capacity to manage multiple tasks and priorities effectively. Exceptional written and verbal communication skills are essential; ability to work autonomously on JIRA stories. A minimum of 5 years of development experience in ServiceNow is required. Candidates should have hands-on experience in multiple modules such as CSM, ITSM, Service Portal, and Virtual Agent. Nice to Have Candidate have experience working on all of the modules Gen AI, Agentic AI, Service Portal, Virtual Agent and complex integrations. 8+ years of working experience on ServiceNow development experience

What You Will Do: Lead and manage cross-functional software teams to ensure timely and quality project delivery. Act as the liaison between business stakeholders and engineering teams to translate needs into solutions. Own and manage the software development lifecycle (SDLC) with strong Agile practices. Facilitate Agile ceremonies: Sprint Planning, Daily Stand-ups, Retrospectives, and Backlog Grooming. Proactively manage project risks, handle dependencies, and resolve blockers. Track and oversee progress using JIRA or similar Agile tools. Work closely with developers and architects to align technical design with project goals. Implement and monitor DevOps practices, test strategies, and release plans. Required Skills & Qualifications: Bachelors degree in Computer Science, Engineering, or a related field. 812 years of total experience, with 2+ years in a project management or Scrum Master role. Prior hands-on experience as a software developer. Proficiency in one or more programming languages/frameworks: Java, .NET, Python, JavaScript, etc. Deep understanding of system architecture, API integrations, and development pipelines. Certified ScrumMaster (CSM), PMI-ACP, or equivalent Agile certification is mandatory. Strong experience with project management tools: JIRA, Confluence, Azure DevOps, Trello. Excellent communication, leadership, and problem-solving skills. Why Join Us Be part of a passionate, innovative team in a fast-paced tech environment. Work on real-world projects and make a direct impact from day one. Gain exposure to modern project and product management practices. Competitive compensation and a growth-oriented career path. Work for a company recognized for excellence in Data & AI solutions.

We are seeking a skilled ServiceNow Developer to join our IT team. The ideal candidate will be responsible for developing, configuring, and customizing the ServiceNow platform to improve business workflows and service delivery. You will work closely with process owners and stakeholders to implement solutions aligned with business requirements. Key Responsibilities: Design, develop, and configure applications on the ServiceNow platform, including custom workflows, UI policies, business rules, client scripts, and integrations. Implement and support core ITSM modules (Incident, Problem, Change, Request, CMDB). Develop and maintain integrations between ServiceNow and other internal systems using REST, SOAP, and other web services. Customize and enhance ServiceNow applications, including Service Portal, Service Catalog, and Knowledge Base. Conduct system and functional testing, and support User Acceptance Testing (UAT). Collaborate with cross-functional teams including architects, business analysts, and project managers. Follow Agile/Scrum methodologies for project and release management. Ensure platform stability, security, and performance. Stay current with new ServiceNow features, functionality, and best practice

Skill :Hubspot , CSM, CRM Exp : 12+ Yrs Roles and Responsibility Manage and oversee program operations to ensure successful project delivery. Develop and implement effective program management strategies and plans. Collaborate with cross-functional teams to achieve business objectives. Analyze program performance data to identify areas for improvement. Ensure compliance with organizational policies and procedures. Foster strong relationships with stakeholders to drive business growth. Job Requirements Strong understanding of program management principles and practices. Excellent communication, leadership, and problem-solving skills. Ability to work in a fast-paced environment and adapt to changing priorities. Proficiency in program management tools and technologies. Strong analytical and decision-making skills. Experience working with IT Services & Consulting teams is preferred.

Strong understanding & implementation experience of Agile practices Work prioritization, work planning & monitoring experience Stakeholder management Tracking & Reporting Excellent communication skills Mandatory Competencies Agile - Agile Agile - Agile - SCRUM Beh - Communication and collaboration

Job Summary: Experienced ServiceNow Developer with extensive hands-on experience on the ServiceNow platform, including CSM and ITSM modules. This role requires deep technical expertise in designing, developing, testing, and deploying ServiceNow solutions that align with business goals and enhance operational efficiency. Key Responsibilities: Design, develop, and implement ServiceNow solutions across CSM and ITSM modules. Configure and customize Case Management, Tasks, Life Cycle Events, and Activities. Develop and maintain ServiceNow applications using App Engine Studio and UI Builder. Create and manage Service Catalogs, Order Guides, Record Producers, and advanced workflows. Implement and support modules such as Incident, Problem, Change, Knowledge, Release, Request, and Asset Management. Build and maintain intuitive self-service portals and dashboards for CSM. Configure Business Rules, Client Scripts, UI Policies, UI Actions, Script Includes, and Scheduled Jobs. Integrate and manage CMDB, Discovery, and Mid-Server configurations. Leverage Performance Analytics to monitor and optimize system performance. Collaborate with cross-functional teams to deliver projects on time and within budget. Develop front-end components using HTML, CSS, JavaScript, and server-side applications using JSP, Servlets, and JDBC. Required Skills & Qualifications: 5+ years of hands-on experience as a ServiceNow Developer. Strong expertise in CSM and ITSM modules. Proficient in UI Builder. Proficient in ServiceNow scripting, UI customization, and application development. Experience with ServiceNow Discovery, CMDB, and Asset Management. Experience with App Engine Studio and Flow Designer. Solid understanding of web technologies (HTML, CSS, JavaScript) and Java-based backend development. Strong analytical, problem-solving, and communication skills. Preferred Certifications: ServiceNow Certified System Administrator ServiceNow Certified Application Developer

Role Description Develop custom applications, business rules, client scripts, UI policies, UI actions, and other ServiceNow components. Configure and customize ServiceNow workflows, modules (e.g., ITSM, HR, ITOM, CSM), and other functionalities. Integrate ServiceNow with other enterprise systems and applications using REST, SOAP, and other integration methods. Develop and maintain integrations with third-party tools and services. Enhance the user experience by developing dashboards, reports, and portals. Troubleshoot and resolve technical issues, ensuring the platform's stability and performance. Automate business processes and workflows using ServiceNow's scripting and automation tools. Work closely with business analysts, project managers, and other stakeholders to gather and analyze requirements. Create and maintain comprehensive documentation for ServiceNow configurations, customizations, and development work. Document best practices and standard operating procedures. Technical Skills Strong understanding of ServiceNow platform capabilities, including ITSM, HR, ITOM, CSM, and custom applications. Proficiency in ServiceNow scripting languages such as JavaScript, GlideScript, and GlideAjax. Experience with web technologies (HTML, CSS, AJAX, JSON, XML). Knowledge of ServiceNow integration technologies (REST, SOAP, JDBC, etc.). Excellent teamwork skills. Nice-to-have skills Must have good written and verbal communication skills. Strong conceptual and analytical skills Ability of adapt any new technical environment with minimal knowledge transfer efforts Qualifications Engineering or equivalent Graduate Degree

Good to have : (CSA) Certified ServiceNow Admin. Mandatory : Real-time working experience on ServiceNow Products IRM/GRC/SecOps/TPRM, Integrations knowledge & Advanced Service Portal. Experience on (ITSM, SPM, HRSD will be an added advantage). Advanced ServiceNow technical skill - UI Policies, UI Macros, UI Pages, Client Scripts, Script Includes, Business Rules, Mid Server Configuration & Architecture, ACLs, Import Sets, Transform Maps and Update sets. • Advanced Knowledge and experience with JavaScript, HTML, CSS, Bootstrap, JSON, REST and SOAP. • Exposure on latest versions of ServiceNow including GenAI, Agentic AI, Now Assist is expected. • Should be an Subject matter expertise, who will act as Technical Product Advocate by designing / developing / supporting various ServiceNow Products; with a blend of expertise in IRM-GRC family & ITSM, HRSD, CSM, CMDB within ServiceNow platform. • Researches and evaluates alternative solutions and recommends the most efficient and cost-effective solutions. • Leads & guides Team / Manage major project deliverables. • Proficient in Agile development and all phases of the Application Development Lifecycle. • Must be professional, well-spoken and able to interact with onsite teams and customers. • Must be self-directed and able to manage competing priorities and proactively communicate when conflicts arise. • Strong problem solving and analytical skills.

ServiceNow Developer with any combination of modules is fine. HRSD Experience with the ServiceNow HR Service Delivery (HRSD) application Knowledge of HR functions, processes, and best practices Knowledge of Case Management, Knowledge Management best practices and design Experience designing and/or implementing an HR Shared Services center Should be ServiceNow HRSD Implementation specialist with sound knowledge integration with external systems using REST and Web services. OR CSM Must have hands on standard CSM process implementation ServiceNow in depth Process knowledge (CSM Process, integrations etc.) Experience in ServiceNow Integrations with 3rd party tools using (web services, SOAP, email, MID, etc.) Good understanding on Proactive customer service operations, Predictive Intelligence, PA, VA & Continual Improvement Management OR FSM Working experience with FSM application on Work Order management, scheduling and dispatch Configuring Field Agent activities ( Mobile & Desktop) Configuring Field Service Business Process, Assignment, and Add-ons Optimizing Scheduling, Dispatch, and Inventory Operations & Configuring Time Recording Integrations with Applications and Data Sources. Process Integrations Good Knowledge on Field Service Industry good practice Role & responsibilities Preferred candidate profile

Role Overview: We are seeking a highly experienced and visionary ServiceNow Architect with a strong focus on ServiceNow App Engine implementation . The ideal candidate will possess over 10 years of progressive experience in IT, with a significant portion dedicated to architecting and delivering robust solutions on the ServiceNow platform. This role requires deep technical expertise, strategic thinking, and the ability to lead the design and implementation of custom applications using ServiceNow's low-code/no-code capabilities, particularly within the App Engine ecosystem. Key Responsibilities: Lead the architectural design, development, and implementation of custom applications and workflows using the ServiceNow App Engine. Translate complex business requirements into scalable, efficient, and secure technical solutions on the ServiceNow platform. Provide expert guidance and best practices for leveraging ServiceNow App Engine Studio (AES), Flow Designer, Process Automation Designer, UI Builder, and other App Engine components. Oversee and contribute to advanced ServiceNow scripting (Business Rules, Script Includes, Client Scripts, UI Policies, UI Actions, etc.) to extend platform functionality. Design and implement integrations between ServiceNow and external systems using Integration Hub, REST, SOAP, and other relevant technologies. Ensure adherence to ServiceNow best practices, architectural standards, security guidelines, and performance optimization principles. Collaborate closely with business stakeholders, product owners, developers, and other IT teams to ensure successful project delivery. Conduct technical reviews, provide mentorship to development teams, and foster a culture of innovation and continuous improvement. Stay abreast of the latest ServiceNow features, releases, and industry trends, particularly concerning the App Engine and low-code/no-code development. Technical Skills Required Skills (Must to Have): Overall Experience: 12+ years of progressive experience in IT, with a strong focus on enterprise application development and architecture. ServiceNow Architecture Experience: Proven experience (at least 3-5 years) specifically as a ServiceNow Architect, leading solution design and implementation. ServiceNow App Engine Expertise: Demonstrable, hands-on experience in implementing and architecting solutions using ServiceNow App Engine . Expertise with App Engine Studio (AES) for custom application development. Deep proficiency in Flow Designer for workflow automation. Strong experience with UI Builder for creating engaging user experiences. ServiceNow Development: Expert-level proficiency in ServiceNow scripting including Server-side (Business Rules, Script Includes, GlideRecord, Scripted REST APIs) and Client-side (Client Scripts, UI Policies, UI Actions). Integrations: Solid experience designing and implementing integrations using ServiceNow Integration Hub, REST APIs, SOAP, and other integration patterns. Platform Knowledge: In-depth understanding of the ServiceNow data model, security framework (ACLs, roles), and platform capabilities. Problem-Solving: Exceptional analytical and problem-solving skills with the ability to troubleshoot complex technical issues. Communication: Excellent verbal and written communication skills, with the ability to articulate complex technical concepts to both technical and non-technical stakeholders. Location: Ability to work from our Gurugram office. Nice-to-have skills Preferred Skills (Good to Have): Experience with Process Automation Designer for orchestrating multi-departmental workflows. Familiarity with the ServiceNow Now Experience UI Framework and component development. Experience with other core ServiceNow modules (e.g., ITSM, CSM, HRSD, ITOM, GRC) and how they integrate with custom applications. Knowledge of Agile/Scrum methodologies and experience working in an Agile development environment. Understanding of ServiceNow DevOps and CI/CD practices . Additional ServiceNow certifications (e.g., Certified Implementation Specialist in relevant modules, or Certified Technical Architect - CTA). Experience with cloud platforms (AWS, Azure, GCP) from an integration or hosting perspective. Prior experience in a technical leadership or mentorship role, guiding junior developers. Certifications: ServiceNow Certified System Administrator (CSA). ServiceNow Certified Application Developer (CAD).

As a Specialist Design Engineer focused on ServiceNow, you will play a crucial role in contributing to BT Group's digital transformation by rapidly bringing innovative ideas to market. Your primary responsibility will be to drive service innovation and deliver products and services that meet the needs of customers in a fast-paced and scalable manner. You will be responsible for owning and delivering strategic investment choices that support Service management's transformation. This includes assessing requirements within BT Business, identifying optimal design patterns for scalable system components, and making informed decisions based on thorough analysis of different scenarios. Your focus on risk management, business case development, and benefit realization will be essential in unblocking obstacles and ensuring timely project delivery. Collaboration and relationship-building will be key aspects of your role, as you will need to develop strong connections with internal and external customers and suppliers to facilitate program deliverables. Additionally, you will lead the platform design team, overseeing the work of other designers and ensuring governance across various deliveries within BT Business. To excel in this role, you should possess expertise in technologies such as ServiceNow CMDB data model, GEN AI, Agentic AI, ITOM, Service Bridge, CSM, ITSM, Risk Management, and TMF compliant ServiceNow integration framework. Your ability to develop solutions aligned with enterprise architecture, solve complex problems, and drive continuous improvement through agile practices will be critical. Furthermore, your communication skills, project management abilities, and commercial acumen will be essential in executing priorities that add value to customers and the business. By embodying BT Group's leadership standards, you will contribute to the company's growth mindset and future readiness, building diverse teams that drive innovation and excellence. BT Group, as a pioneer in the telecom sector, is undergoing a significant transformation to enhance connectivity and revolutionize customer experiences. By joining the organization, you will be part of a dynamic team that is shaping the future of telecommunications in the UK. If you are passionate about driving change, embracing diversity, and contributing to a forward-thinking company, this role presents an exciting opportunity to make a meaningful impact. Please note that BT Group is committed to creating an inclusive workplace where individuals from diverse backgrounds and experiences are encouraged to apply. If you believe you have the skills and drive to excel in this role, we welcome your application, even if you do not meet every single requirement outlined in the job description.,

As a Senior Technical Project Manager or Program Manager within our organization, you will be responsible for leading complex software development projects and programs. Your role will involve managing the full software development lifecycle in an Agile environment, with a focus on delivering high-quality, scalable FinTech solutions. You will need to possess a deep technical understanding of Java or .NET ecosystems and have extensive domain expertise within the financial technology sector. Your key responsibilities will include leading and managing multiple concurrent technical projects, developing comprehensive project plans, tracking key performance indicators, and proactively identifying and mitigating project risks. You will be expected to facilitate communication and collaboration among cross-functional teams, manage stakeholder expectations, and enforce best practices in project management and software development. In terms of technical acumen, you should have a strong, hands-on technical background in either Java or .NET, understand software architecture, design patterns, and distributed systems, and be able to engage in technical discussions with architects and developers. You will guide technical teams in problem-solving and ensure that technical solutions align with business requirements and scalability needs within FinTech. Your domain expertise in FinTech will be crucial for translating complex business requirements into technical specifications and staying updated on industry trends and regulatory changes. Additionally, you will be responsible for fostering a collaborative team environment, mentoring team members, and resolving conflicts to ensure continuous improvement and professional growth. To qualify for this role, you should have a Bachelor's degree in computer science, engineering, information technology, or a related field, with a Master's degree preferred. You should also have 14+ years of progressive experience in software development, with at least 6+ years in a dedicated Project Management or Program Management role for technical projects. Experience in managing projects within the FinTech or financial services industry is essential, along with hands-on technical experience in Java or .NET, and proficiency in Agile methodologies and project management tools. Key skills required for this role include exceptional leadership, communication, and interpersonal skills, strong problem-solving abilities, and the ability to influence and negotiate with stakeholders. Project management certifications such as PMP or CSM are considered a plus, along with experience with specific FinTech platforms, knowledge of regulatory frameworks, CI/CD pipelines, and containerization. If you believe you possess the necessary qualifications and skills for this challenging yet rewarding role, we encourage you to apply and be part of our dynamic team driving innovation in the FinTech sector.,

You have a fantastic opportunity as a ServiceNow Developer focusing on Order Management for Telecom Module. With over 5 years of experience in ServiceNow Development, specifically in CSM and Telecom Order Management, you will play a crucial role in this full-time position. We are looking to fill 10 positions in Bangalore, Chennai, or Hyderabad. Your responsibilities will include designing, developing, and implementing solutions on the ServiceNow platform, with a special focus on the Order Management for Telecom (OMT) module. You will collaborate with Business Analysts, Solution Architects, and cross-functional teams to gather and analyze requirements. Developing ServiceNow catalog items, workflows, business rules, client scripts, UI policies, and custom applications to meet telecom order management needs will be a key part of your role. Additionally, configuring and customizing Order Management modules to enable seamless handling of product orders, service requests, and provisioning workflows is essential. You will also need to integrate ServiceNow with third-party systems, OSS/BSS platforms, and legacy systems commonly used in telecom environments. Supporting UAT, defect fixing, and performance tuning for order management processes will also be part of your responsibilities. Following Agile delivery practices and participating in daily stand-ups, sprint planning, and retrospectives is crucial. Ensuring compliance with coding standards, security guidelines, and ITSM best practices is a must. To excel in this role, you must possess at least 5 years of hands-on development experience on the ServiceNow platform. A strong knowledge of ServiceNow Order Management for Telecom (OMT) module is required. Experience in ServiceNow CSM (Customer Service Management) and/or ITSM is an advantage. Proficiency in JavaScript, REST/SOAP integrations, ServiceNow Flow Designer, and Service Portal is essential. Telecom domain knowledge, particularly in Order-to-Activation processes, Product Catalogs, Service Requests, and Fulfillment, will be beneficial. You should also have the ability to write technical documentation, design documents, and deployment guides. Experience in working in Agile/DevOps environments is preferred.,

Job Title: Senior ServiceNow Developer (Individual Contributor) Location: Bangalore (Work from Office) Experience: 5 to 8 Years Employment Type: Full-Time, Permanent Industry: IT Services & Consulting Job Overview: We are looking for a Senior ServiceNow Developer who can operate independently , taking full ownership of design, development, and implementation across the ServiceNow platform. The ideal candidate will be a self-starter capable of building solutions from scratch, integrating systems, and driving innovation with minimal supervision. Key Responsibilities: Design, develop, and deploy scalable solutions on the ServiceNow platform including custom applications , modules, and end-to-end integrations. Work directly with business stakeholders to gather requirements , analyze use cases, and translate them into technical designs. Independently develop and customize ServiceNow modules such as ITSM, HRSD, CSM, or other enterprise applications. Create and maintain flows, workflows, UI actions, business rules, ACLs, and both client-side and server-side scripts . Develop and manage REST/SOAP API integrations with third-party systems. Lead troubleshooting, performance tuning, and issue resolution for existing implementations. Own ServiceNow upgrades, patching, and platform enhancements with minimal supervision. Ensure code quality, documentation, and best practices are followed in all development work. Stay current with ServiceNow releases, features, and industry trends to proactively recommend platform improvements. Required Skills and Qualifications: 5+ years of hands-on ServiceNow development experience, preferably in enterprise environments. Strong expertise in JavaScript, Glide API, ServiceNow Flow Designer , and scripting for automation. Proven ability to build independently , with strong problem-solving and ownership skills. Experience with modules like ITSM, CMDB, Service Catalog, HRSD, and CSM . Hands-on experience in integrations using REST, SOAP, MID Servers , and scripted APIs. Good understanding of Agile/Scrum methodologies . Excellent communication skills and stakeholder management capabilities. ServiceNow Certified Application Developer or equivalent certification preferred. What We Offer: Opportunity to work on complex, enterprise-level implementations Collaborative, tech-driven environment Competitive salary with performance-based growth Ownership of projects from conception to deployment Apply now if you are a proactive ServiceNow expert who thrives in an independent role and is eager to build impactful solutions end-to-end.

**STRICTLY looking for immediate joiners willing to take up a contract role for 5 months. Requirement: SAFe-certified (SAFe Scrum Master (SSM), SAFe Advanced Scrum Master (SASM), or equivalent). Strong experience working in a SAFe Agile framework within large-scale enterprise environments. Proven ability to coach Agile teams and drive Agile transformations. Excellent facilitation, conflict resolution, and servant leadership skills. Experience with Agile tools such as JIRA. Strong communication and stakeholder management skills. Good to Have: Additional Agile certifications (e.g., PMP-ACP, CSM, PSM, SPC). Experience in software development or technical project management. Knowledge of Analytics / AI (According to Product requirement) Roles & Responsibilities Lead SCRUM ceremonies Track performance metrics and report on team performance Support PI Planning Attend SCRUM of Scrum Manage two or more SCRUM teams across geographic locations. Drive SCRUM ceremonies and support PI Planning; Work closely with Product Owners, Delivery Managers, and Program Managers to help the teams deliver quality functionality on time.

Role & responsibilities Candidates should have min 4 + yrs of experience in CSM implementation and Total Experience should be more than 6+ Yrs Develop and implement ServiceNow CSM solutions in alignment with client needs. Lead technical solution design sessions and contribute to process improvement and documentation within the CSM domain. Design, code, and troubleshoot applications within the ServiceNow platform, focusing on CSM modules. Manage the platform and infrastructure, ensuring the smooth operation of Customer Service Management processes. Provide advanced support for ServiceNow CSM, including troubleshooting, bug fixes, and root cause analysis. ServiceNow Scripting Development & implementation Experience in UI Pages/Macros, Menus, Workspace, Workflows, Flow designers, Flow Actions, Integration Hub, Spokes, REST/SOAP API Solutioning Experience in Service Catalogue, Knowledge Management, Scoped Applications. Experience in Reporting & Performance Analytics Experience in Service Portal with JavaScript, Bootstrap, HTML, Server-Side Scripting & Style Sheets Experience in Application Development on ServiceNow, Experience in App Designer, Application Scope Access Controls Experience in UI Scripts, UI Policies, UI Policy Actions, Variables, Variable Sets, Business Rules, Script Includes, Glide System, Glide AJAX Knowledge of ServiceNow OOTB APIs, ServiceNow best practices Candidates are expected to be good in English communication in Both verbal and written Candidates should be self-driven and individual contributors having min dependency on other team members as this will be Agile based execution model Candidates should be aware of Agile Project Execution Methodologies and Ceremonies and processes followed in Agile. Candidates should have a good understanding of overall development processes and quality processes followed within development processes. Preferred candidate profile Must-Have: Expertise in ServiceNow BPC, ITOM (Discovery, Service Mapping, Event Management, CMDB) experience will be considered first. Certification - CSA,CAD and any other module certification is plus.

Role Purpose As a trained Scrum Master, you are responsible for facilitating a Scrum team and are accountable for removing impediments of the team to achieve the sprint goals/deliverables. You are responsible to ensure that the Scrum process is used as intended. A key part of your role is to protect the development team, allow the teams to be self managed, foster collaboration across teams and keep them focused on the tasks at hand. Do Is accountable for meeting Sprint objectives along with scrum team Ensure meeting of sprint commitment Own and help resolve impediments of the team Help PO adopt Scrum Process properly and ensure PO availability Support the PO in maintaining the Product Backlog, defining User Stories and Acceptance Criteria Facilitate estimation, backlog refinement and all planning ceremonies Ensure that DOR, DOD, Acceptance criteria is available and adhered to Ensure MoSCoW adherence of Sprint Backlog at the Sprint level Accountable for the correct implementation of the Agile Process Protect the team from external interference. Facilitate technical assistance to the team and enables clear communication amongst the team members Participate in Scrum of Scrum across teams and highlights impediments Provide feedback on the team members performance to the Agile Line manager and Agile Program Leader Facilitate all the Scrum Ceremonies (Planning, Daily Standup, Grooming, Demo, restrospection) and ensure correct adoption Ensure updating of all Scrum artifacts Ensure ALM tool (either client or Wipro) is updated on a daily basis Update key Scrum metrics into Wipro internal tool on a Sprint-by-Sprint basis Analyse key Scrum metrics and take corrective actions Create competency improvement and cross-skilling plan for the team (by the start of the project). Review monthly and ensure improvement in competency score. Ensure multiskilling for at least 50% of the team. Help team attain stable velocity within 6-8 sprints (allowing for 10% variation either way) Train team on the proper adoption of Agile processes (Scrum / XP / Kanban) Help in adoption of engineering practices like ATDD, TDD, CI, CD, Refactoring Record and own the restrospection actions Participate in community of practice initiatives Provide inputs to the Line manager for internal quality forums (QIC / APR / QBR / MBR etc.) Mandatory Skills: Agile Scrum Methodology.: Experience: 5-8 Years.

• Facilitating the daily scrum & sprint initiatives • Communicating between team members about evolving requirements • Coaching team members on delivering results • Follow up & assist with team obstacles • Ensures the User Acceptance Testing is valid Required Candidate profile B.Tech / MBA in IT 8+ yrs exp from IT SDLC & essential knowledge in Manufacturing industry related application development Intercultural exp especially with European or US companies is a plus

Dear Candidate, We have opening for ServiceNow Developer please find the detailed description below Company Details : Royal Cyber is a Modernized e-Business Solutions provider specializing in software deployment. We are an IBM Premier Business Partner, an IBM Authorized trainer and Microsoft Certified Gold Partner. Since its inception in 2002, our experts have been leaders in providing exceptional & award winning services to organizations of different industry verticals all across the globe. Headquartered in Chicago, Illinois we have a global footprint with offices and development centers across North America, Asia, Europe, Africa and the Middle East region. URL : www.royalcyber.com Job Requirement For - Royal Cyber Private Limited INDIA Remote/Chennai/Bangalore - Full-Time- Timings 2 -11 PM IST Job Summary: We are looking for a skilled and experienced ServiceNow Developer to join our team. The ideal candidate will have strong scripting capabilities and be well-versed in end-to-end ServiceNow development. You will play a critical role in designing, configuring, and customizing the platform to meet business requirements, particularly across ITSM modules and beyond. Candidates should be skilled in all ServiceNow development (not specific to ITAM) with extensive experience with ITSM. Key Responsibilities: Develop and customize core applications using ServiceNow platform tools and best practices Write clean, scalable server-side and client-side scripts using JavaScript and Glide APIs Implement workflows, business rules, UI actions, client scripts, and scheduled jobs Integrate ServiceNow with third-party applications and systems Participate in design sessions, provide architectural guidance, and ensure scalability of solutions Troubleshoot and resolve application issues and defects Maintain documentation for technical designs and code changes Collaborate with stakeholders, including ITSM process owners, to gather requirements and deliver tailored solutions Required Skills & Experience: 4+ years of hands-on experience with ServiceNow development Strong scripting experience (JavaScript, Glide, Script Includes, Business Rules, etc.) Expertise in ServiceNow ITSM modules (Incident, Problem, Change, CMDB, Knowledge) Solid understanding of ServiceNow architecture and data model Experience with Flow Designer, Integration Hub, and REST/SOAP integrations Knowledge of Agile/Scrum methodologies Familiarity with Service Portal and custom widget development is a plus ServiceNow certifications (CSA, CAD) are desirable Nice to Have: Experience with Scoped Applications and App Engine Studio Knowledge of ITOM, SecOps, or HRSD modules Exposure to CI/CD pipelines with ServiceNow. PS: Need someone who can join ASAP If interested, please send your updated profile along with following details to sruthy.p@royalcyber.com Total Exp. : Relevant Exp. : Current Company : Current Location : Current Salary : Expected Salary : Notice Period : How soon can you join been offered : Availability for Interview : Your immediate reply is highly appreciable.