485 Csm Jobs - Page 3

What you will do Let’s do this. Let’s change the world. In this vital role, a Scrum Master drives Agile execution and continuous improvement within Scaled Agile (SAFe) environments. The Scrum Master will serve as a servant leader, facilitating Agile ceremonies, coaching teams, and enabling Agile Release Trains (ARTs) to deliver high-value solutions efficiently. The ideal candidate will have extensive experience in SAFe, Agile coaching, cross-team collaboration, and enterprise Agile transformation, ensuring alignment between teams, business objectives, and Lean-Agile principles. Act as a Scrum Master within a Scaled Agile (SAFe) environment, facilitating Agile ceremonies such as PI Planning, Scrum of Scrums, Sprint Planning, Daily Stand-ups, Sprint Reviews, and Inspect & Adapt sessions. Guide and support Agile teams, Product Owners, and collaborators, fostering self-organization, cross-team collaboration, and high-performance delivery. Coach Agile Release Train (ART) teams on SAFe standard methodologies, Lean-Agile principles, and Agile mentality adoption. Facilitate Program Increment (PI) Planning and ART synchronization, ensuring clear dependencies, objectives, and risk mitigation strategies. Remove organizational and technical impediments, enabling teams to deliver value faster and with higher quality. Promote continuous improvement and relentless execution, guiding teams in identifying and implementing retrospective action items. Assist Product Owners and Business Owners in effective backlog management, prioritization, and value-driven decision-making. Champion an environment of clarity, psychological safety, and accountability, enabling trust and continuous learning. Drive SAFe Lean Portfolio Management practices, ensuring alignment between critical initiatives and Agile execution. Enable Agile metrics tracking and reporting, demonstrating KPIs such as Velocity, Flow Efficiency, Lead Time, and Predictability to measure team progress. Collaborate with Release Train Engineers (RTEs), Solution Architects, and DevOps teams to optimize delivery pipelines and Agile execution. Promote DevOps and CI/CD adoption, fostering a culture of Lean-Agile technical excellence and innovation. Stay updated with SAFe and Agile industry trends, continuously improving Agile methodologies, frameworks, and tools. What we expect of you Master’s degree and 1 to 3 years of experience in Computer Science, IT or related field experience OR Bachelor’s degree and 3 to 5 years of experience in Computer Science, IT or related field experience OR Diploma and 7 to 9 years of experience in Computer Science, IT or related field experience Basic Qualifications: SAFe Certified Scrum Master (SSM), SAFe Advanced Scrum Master (SASM), or SAFe Release Train Engineer (RTE) certification. Hands-on experience with Agile Portfolio Management and Agile Governance. Experience as a Scrum Master in Agile and SAFe environments. Deep understanding of SAFe principles, Agile Release Trains (ARTs), Lean-Agile frameworks, and Agile coaching. Hands-on experience with SAFe Agile ceremonies, PI Planning, Scrum of Scrums, Inspect & Adapt, and Iteration execution. Strong knowledge of Agile methodologies (Scrum, Kanban, XP, SAFe) and enterprise Agile transformations. Proficiency in Agile project management tools (JIRA, Rally, Azure DevOps, Confluence, Miro). Experience with Lean Portfolio Management (LPM), Lean-Agile metrics, and flow-based work management. Ability to coach, mentor, and empower Agile teams, fostering collaboration, servant leadership, and dedication. Strong communication and collaborator management skills, ensuring alignment across business and technical teams. Understanding of DevOps, CI/CD, Test Automation, and Agile Quality Assurance. Proven ability to resolve conflicts, remove blockers, and optimize team performance. Preferred Qualifications: Domain experience with Biotech/Pharma industry is a plus Additional certifications in Certified Scrum Master (CSM), Professional Scrum Master (PSM), or SAFe Agilist (SA). Experience in leading SAFe implementations, Agile transformations, and enterprise Agile coaching. Knowledge of Value Stream Mapping, Lean Thinking, and OKR-based goal setting. Soft Skills: Excellent analytical and fixing skills. Strong verbal and written communication skills Ability to work effectively with global, virtual teams High degree of initiative and self-motivation. Ability to manage multiple priorities successfully. Team-oriented, with a focus on achieving team goals. Ability to learn quickly, be organized and detail oriented. Strong presentation and public speaking skills. EQUAL OPPORTUNITY STATEMENT Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.

Overview The role will be responsible for creating and onboarding project teams, integrating them into the organization and facilitates communication and information exchange between external groups and the project team. The role will monitor project progress , provide timely feedback, and drive a culture of agility and learning. The role will hosts DSUs to get updates on the progress of the project, address potential roadblocks, and ensure that the project is on track and host regular sessions to share updates with product stakeholders about how the project is progressing (or not). The role serves as the coach for the development team and the product owner. One of their key responsibilities is to ensure that the team is adequately trained to understand Agile processes The role keeps the team organized and on track by hosting daily stand-up meetings, sprint planning meetings, sprint reviews, etc The role helps the team stay focused on tasks needed to be done in each iteration. For this, the Master removes any distractions or roadblocks that can hinder the progress of the team SM Assist the Product Owner With the Product Backlog. Responsibilities Have excellent knowledge for Azure DevOps tool (KEY) and good exposure of managing large / complex projects. Excellent is creating dashboards in ADO SAFe Certified and have facilitiated PI Planning for large teams 5+ years as an scrum master Manage Risk / Bugs for your workstream Lead program level initiatives Art Sync , DEMO & RETRO Have hands on experience in Capacity Planning. Monitoring team and program progress and ensure all risk are captured and being worked upon Removing obstacles and coaching the team/other scrum masters to help them get better especially coaching on agile practices Qualifications Ability to provide presentation at leadership level on progress on initiatives & projects. Ability to effectively communicate with all levels of the organization business and IT stakeholders. Ability to create inclusive enviornmnet for team where team coloborate and deliver value.

Key Responsibilities : Product Strategy and Vision • Develop and maintain a comprehensive product strategy for HRSD and CSM within the ServiceNow platform. • Collaborate with key stakeholders to define product vision, goals, and roadmap, ensuring alignment with business objectives and ITSM best practices. • Continuously analyze market trends, industry standards, and customer feedback to identify opportunities for product enhancements and innovation. Stakeholder Collaboration • Engage with cross-functional teams, including IT, operations, and business units, to gather requirements and prioritize product features. • Act as the primary point of contact between stakeholders and the development team, ensuring clear communication and alignment on product goals and deliverables. • Facilitate regular stakeholder meetings, product demos, and status updates to provide transparency and gather feedback. • Work independently as a thoughtful leader and drive initiatives with business or process stakeholders. • Closely work with client IT leadership on overall ServiceNow platform roadmap as it relates to HRSD and CSM capabilities in ServiceNow Product Development and Implementation • Lead the product development lifecycle, from ideation to deployment, ensuring high-quality and timely delivery of change and release management features. • Work closely with the development team to create and refine user stories, acceptance criteria, and technical specifications. • Oversee the configuration, customization, and integration of ServiceNow HRSD and CSM modules. • Conduct user acceptance testing (UAT) and coordinate with stakeholders to validate and approve product releases. Process Improvement and Optimization • Identify and implement process improvements to enhance the efficiency and effectiveness of change and release management workflows. • Develop and maintain documentation, including process flows, user guides, and training materials, to support end-users and stakeholders. • Monitor key performance indicators (KPIs) and metrics to measure the success and impact of change and release management initiatives. Governance and Compliance • Ensure compliance with organizational policies, industry regulations, and ITSM best practices in all change and release management activities. • Establish and enforce governance frameworks to manage risks and ensure the integrity and stability of IT environments. • Establish a ServiceNow module-level governance to control any customization or additional enhancements. • Conduct regular audits and reviews to assess adherence to change and release management processes and identify areas for improvement. Qualifications Educational Background • Bachelors degree in information technology, Computer Science, Business Administration, or a related field. • Relevant certifications, such as ITIL and ServiceNow Certified Implementation Specialist, are highly desirable. Professional Experience • 13+ years in ServiceNow and related Tools with min of 8 years exp in ServiceNow. • Proven experience in product ownership or product management within the ServiceNow platform. • Strong knowledge of ITIL framework and best practices. Technical Skills • Proficiency in ServiceNow HRSD and CSM configuration, customization, and integration. • Experience with agile development methodologies and tools, such as Scrum or Kanban. • Ability to analyze complex technical requirements and translate them into actionable user stories and specifications. Soft Skills • Excellent communication and interpersonal skills, with the ability to engage and influence stakeholders at all levels. • Strong analytical and problem-solving skills, with a keen attention to detail. • Proven ability to work independently and as part of a collaborative team. • Highly organized and able to manage multiple priorities in a fast-paced environment.

The Opportunity: Anthology s Student Development team focuses on using both industry standards and cutting-edge technologies to develop innovative solutions that are essential to our user s success. As Senior Scrum Master, you will serve as the servant leader for your team(s) by ensuring clear communication and helping the team reach its goal. You will coach the team on the appropriate Agile methodology focused on predictable, quality delivery, and driving continuous improvement of the team. You ll facilitate team productivity by removing impediments that may obstruct the pursuit of the team s goals and by preserving flexibility and ability to rapidly respond to changes on the team. Primary responsibilities will include: Serving as Scrum Master for two or more Scrum teams of moderate complexity Assessing Agile maturity within immediate Scrum teams Facilitating Scrum ceremonies and providing coaching to further improve Agile maturity of teams via daily Scrum, retrospectives, sprint planning, and demonstrations Ensuring team maintains focus on quality and continuous delivery of business value Helping team proactively identify impediments and recommending solutions to remove impediments Representing team in regular Scrum of Scrums (S2) meetings and clearly communicating team accomplishments, impediments, and dependencies as part of an Agile Release Train (ART) Acting as an influencer by implementing Agile processes, practices, principles, and values; helping team and organization to improve collaboration and self-organization Demonstrating the ability to balance data with other factors when making decisions Utilizing team feedback, analyzing data, and reporting on team factors such as quality, delivery rate, throughput, productivity, and velocity Demonstrating ability to identify process inefficiencies and facilitate discussions for a solution The Candidate: Required skills/qualifications: Bachelor s degree or related work experience 5-8 years of Agile or other related experience Familiarity with Agile and enthusiasm about Agile practices Familiarity with scaling Agile, particularly with using the Scaled Agile Framework (SAFe) Strong communication skills Ability to pay accurate and precise attention to detail Ability to build strong interpersonal relationships with the Scrum team and stakeholders Comfortable working with multiple teams, both in-house and remote Fluency in written and spoken English Preferred skills/qualifications: Scrum Alliance CSM or PMI s Agile Certified Professional SAFe5 Agilist or SAFe5 Practitioner or other SAFe certifications

At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world. Job Overview TE Connectivity's Customer Service Teams interact with customers, company sales and/or service representatives to handle a variety of pre-sales or post-sales service functions. They take and process transactions via phone, internet and correspondence from customers and representatives and respond to inquiries about TE s products or services. They may promote and sell our company's products or services as well as investigate and resolve customer complaints. A key area of focus is to develop strong business relationships via TE's Extraordinary Customer Experience strategy. Responsibility: This position is the central point of contact for various accounts regarding all daily operational requirements from inquiry and pre-orders needs through all post-order activities. Key performance responsibilities of this role to achieve the goal of Customer Satisfaction improvements include Extraordinary Customer Experience (ECE) and Customer touch point On-going efforts to drive ECE by interacting professionally for your internal and external customers. KPI s are STR, CES, FCR, and efficiency. Satisfaction Managemen Support the execution of improvement actions based on Net Promoter Score (NPS) and transactional surveys. Metric - NPS/Transactional Survey Customer Relationship & Satisfaction Central point of contact for Customer on all daily inquiries and provides timely follow up and resolution of issues and inquiries Proactive communication to Customer and liaise with parties to come up with solutions for open and upcoming matters. Customer visits might be required Seek regular informal and formal feedback via transactional surveys or via phone and e-mail during daily communication Manage Service Delivery Process / Execution Manage escalations for your customers. Review quote and order requirements, create scheduling agreements, clear blocks, workflows daily, monitor critical shipments Follow up on quotes and quality issue Manage Interfaces & Build Service Culture Act as voice of the Customer for internal support departments Participate in development training and process improvement projects to expand and challenge learning new ideas and processes Take ownership for actions and follow through on tasks until resolved Desired Candidate Profile Customer Focus, Organizational Agility, Communication Skills, Problem Solving, Drive for Results, Good working knowledge of English, Action Oriented, Detail Oriented and Business Acumen, minimal bachelor s degree. SAP experience (SD module) is a big advantage. All candidates are required to be fluent in English Competencies EOE, Including Disability/Vets Location

Job Information Job Opening ID ZR_1719_JOB Date Opened 14/03/2023 Industry Technology Job Type Work Experience 5-8 years Job Title Scrum Master City Bangalore Province Karnataka Country India Postal Code 560034 Number of Positions 1 Technical Skills Required 4 Yrs Development exp must language Java , VBA , C ,C++ 3+ years of experience as a Scrum Master, Product Owner or Agile Coach 1+ years of experience working on large scale, multiple Scrum team projects Experience leading agile/scrum adoption at the team level. Experience with Agile Management tools (e.g. Agile Central, JIRA, VersionOne) Understanding of the value of commitments to delivery made by a development team Understanding of fundamentals of DevOps, Continuous Delivery check(event) ; career-website-detail-template-2 => apply(record.id,meta)" mousedown="lyte-button => check(event)" final-style="background-color:#2B39C2;border-color:#2B39C2;color:white;" final-class="lyte-button lyteBackgroundColorBtn lyteSuccess" lyte-rendered=""> I'm interested

Job Information Job Opening ID ZR_2386_JOB Date Opened 23/10/2024 Industry IT Services Job Type Work Experience 7-9 years Job Title Project manager City Pune City Province Maharashtra Country India Postal Code 411001 Number of Positions 1 We seek a versatile and experienced Project Manager who can autonomously lead medium-complexity projects. The ideal candidate will possess Management, delivery, and problem-solving abilities The ability to manage risks, dependencies, issues, and the project roadmap Excellent client interface skills Development experience is a must. A commercial mindset and client partnership skills Expertise in managing P&L and financial aspects of projects Relevant experience in delivery organization and team management, including training and mentoring in Agile values Certification in Agile and PMI methodologies, with a flexible approach to meet project needs Additionally, this Project Manager should be willing to work in hybrid models, including being present at the client's location when necessary. Key Responsibilities Project Management: Handle medium-complexity situations and projects autonomously. Ensure day-to-day project objectives are met and overall schedules are on track. Manage one or more projects to deliver specific products via a multi-disciplinary team. Oversee strategic initiatives and coordinate efforts with other PMs for cohesive execution. Identify client needs and determine how to meet them within a business context and cost-effectiveness. Act as a "Triple Hat" by performing the roles of Scrum Master, Project Manager, and Operations Manager. Team Management: Train and mentor the team in Agile methodologies. Take timely care of project assignments and releases. Lead and motivate multidisciplinary teams, even in parallel. Administer team members, manage vacations, and implement retention actions. Financial & Risk Management: Manage P&L effectively to comply with revenue and margin targets. Keep financial forecasts and billing processes updated on a weekly/monthly basis. Manage risks, dependencies, issues, and project roadmaps. Analyze and address cost deviations and forecasts with the support of an Ops Specialist. Client & Stakeholder Communication: Develop and maintain strong client relationships by providing visibility and accurate information. Generate reports for direction and clients. Negotiate deadlines, resources, and priorities with clients and teams. Ensure transparency and timely communication of issues requiring attention. Continuous Improvement: Contribute to building an environment focused on continuous improvement of the project. Implement strategies for improving efficiency in collaboration with the Operations team. Required Qualifications CertificationsAgile and PMP. Experiencein software development or delivery organizations. MethodologiesKnowledge of Agile, PMI. ToolsExperience with project management tools like Jira, Trello, Azure, Asana, or MS Project. Technical KnowledgeUnderstanding of technologies and programming languages. CommunicationStrong communication skills for interacting with clients and internal teams. LeadershipProven ability to lead and motivate teams, manage resistance to change, and implement new methodologies or processes. AdaptabilityAbility to quickly adapt to changes in the project environment. EthicsHigh professional ethics and transparency in communication. Preferred Qualifications CertificationsAdditional certifications such as CSM, SAFe Agilist, or similar are valued. check(event) ; career-website-detail-template-2 => apply(record.id,meta)" mousedown="lyte-button => check(event)" final-style="background-color:#2B39C2;border-color:#2B39C2;color:white;" final-class="lyte-button lyteBackgroundColorBtn lyteSuccess" lyte-rendered=""> I'm interested

Role & responsibilities Job Requirements Minimum 5+ years of ServiceNow development experience. CSA/CAD certifications (Compulsory). CIS-ITSM certification (Compulsory). CIS-CSM certification (Compulsory). Strong knowledge of JavaScript and Custom Applications. Experience customizing ServiceNow using: Forms, UI Policies, Client Scripts, Workflows, UI Actions, Business Rules, Script Includes, Inbound Actions. Extensive hands-on experience with web-based languages: JavaScript, CSS, Jelly, XML, HTML, and Glide. Proficiency in integrating ServiceNow with third-party tools via SOAP/REST APIs. Experience in agile development environments. Strong understanding of ITIL practices and their application in ITSM and CSM solutions. Proven ability to deliver end-to-end solutions for ITSM and CSM requirements. Excellent communication and presentation skills

Roles – ServiceNow ITOM Developer & ServiceNow CSM Developer Location –Greater Noida, Bangalore Gurugram Exp –5+ Years Notice Period – Who can start in March. Budget - 5 -10 Yrs - 28 LPA 10+ Yrs - 38 LPA "Kashif@d2nsolutions.com"

Role: Consultant / AM Location : Bangalore Work Mode: Hybrid The ServiceNow GDN Consultant is responsible for developing technical solutions on the ServiceNow platform to satisfy the business needs of the IT department and beyond. Development of ITSM & other modules (GRC, SECOPS, HRSD, CSM, ITBM) in ServiceNow Platform. Always follow best development practices during implementation. Support other developers in their work to integrate existing systems with Service Now. Strong hands-on ServiceNow implementation or development experience with minimum 3 full cycle implementation of any ServiceNow module. Creating technical design document and writing Unit test cases. Knowledge in Web Technologies (XML, HTML, JAVA Script, etc.) Will be essential. ServiceNow upgrade hands-on. Very good knowledge of the ITSM/GRC/SECOPS/HRSD/CSM/ITBM process. Work with global ServiceNow team to implement the ServiceNow ( all the modules ) across all global locations of client. Exceptional Interpersonal Skills & Ability to work Independently and with a team. Must-Have Certifications( Any of the below) Certified System Administrator (Desired) ITIL Certifications (desired) Other Service-Now Certifications (Preferred

Role & responsibilities Project Manager Responsibilities Responsible for overseeing project, schedule and track project timelines, milestones and deliverables accordingly to plan. Plan and manage regional/global program/project scope, schedule, risk management, and budget to deliver against tactical and strategic data network goals and objectives. Drive the implementation while managing scope and complexity to ensure project timelines are met. Proactively manage changes in project scope, identify potential issues and devise contingency plans. Provide regular program/project communications including status updates, progress status and key performance indicators to management and stakeholders. Develop and deliver regular status reports requirement documentation and presentations as they are related to the project to provide visibility on project health and quality. Liaise with multiple data network vendors to communicate and deliver product improvements to meet the Banks evolving data network requirements. Coordinating the efforts of team members and third party contractors or consultants to deliver projects. Manage end to end root-cause analysis, cost-benefit analysis and new business impact analysis related to the program/project. Coordinate and manage existing or new business requirements by working with multiple functions. Manage the purchase order process for vendors to ensure quality vendor management. Lead and manage the User Acceptance Testing (UAT) effort including applying robust quality planning, risk management and stakeholder management with the goal of zero to minimal impact to the business. Lead and manage training and communications requirements related to the program/project across all impacted functions. Ensuring communication transparency to key program stakeholders, sponsor and champion.

Responsibilities Sprint planning and conducting daily scrums Grooming of backlog and managing retrospectives Maintaining RAID log for teams under management

Project Role : Scrum Master Project Role Description : Acts as an enabler for the effective functioning of a software development team using Agile methodologies. Coaches and mentors the Scrum Team(s), removing barriers to successful implementation and enabling a continued focus on the task at hand. Facilitates scrum and agile ceremonies such as sprint planning, daily stand-ups, sprint reviews, and retrospectives. Identifies and reports progress via appropriate metrics. Must have skills : Japanese Language Good to have skills : Cobol Mainframe Minimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Scrum Master, you will act as an enabler for the effective functioning of a software development team using Agile methodologies. You will coach and mentor the Scrum Team(s), removing barriers to successful implementation and enabling a continued focus on the task at hand. Your typical day will involve facilitating scrum and agile ceremonies such as sprint planning, daily stand-ups, sprint reviews, and retrospectives. You will also identify and report progress via appropriate metrics, ensuring the smooth execution of projects. Roles & Responsibilities: Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work related problems. Facilitate scrum and agile ceremonies such as sprint planning, daily stand-ups, sprint reviews, and retrospectives. Coach and mentor the Scrum Team(s), removing barriers to successful implementation. Identify and report progress via appropriate metrics. Collaborate with cross-functional teams to ensure the smooth execution of projects. Provide guidance and support to team members in adopting Agile methodologies. Professional & Technical Skills: Must To Have Skills: Proficiency in Japanese Language. Good To Have Skills: Experience with Cobol Mainframe. Strong understanding of Agile methodologies and Scrum framework. Excellent communication and interpersonal skills. Ability to facilitate and lead meetings effectively. Experience in removing barriers and resolving conflicts within the team. Additional Information: The candidate should have a minimum of 2 years of experience in Japanese Language. This position is based at our Pune office. A 15 years full time education is required. Qualifications 15 years full time education

Skill required: Retirement Solutions - Customer Service Designation: Customer Service Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years What would you do? The Client Services Manager I (CSM I) is responsible for ensuring institutional client satisfaction across markets by managing specific daily administrative, operational and record keeping functions of institutional clients through tactical day-to-day support for client service and business development. Services clients, drives best practices, and improves client outcomes through excellent customer service and operational excellence. Respond to client service needs and own end to end identified tasks through a centralized service model. Provides operational and administrative support including but not limited to online remittance support, file exchange, involuntary distributions, lost earnings calculations, plan document and plan design support, plan remediations, Builds institutional knowledge and relationships while enhancing functional understanding of TIAA services and products. Submits and tracks service request work items appropriately in partnership with business partners. Subject Matter Expertise:Guide team members on domain / process aspects. Perform Root cause analysis on errors/ service issues .US Retirement Services domain – Defined Contributions - Institutional Services Experience in US Monetary Process (Contributions, Distributions, Refunds, Forfeitures, Loans, Adjustments etc.)US Retirement Middle Office / Plan Level documentation knowledge preferred in addition to experience in participant services.Knowledge of handling Participant Census data.Review and updates plan configuration fields. Good Attention to detail with research and timely resolution ability.Ability to work in centers of excellence model. Excellent written communication skills ASPPA Certified (Preferred) CRPS (Preferred) What are we looking for? Assist Client Facing personnel on middle office and back-office activities.Support Plan Sponsors and Administrators on plan level activities that include but are not limited to contribution services, withdrawals & distributions, loans, reporting & Recordkeeping system updates, involuntary distributions and lost earnings calculations Support clients on research and resolution of issues related to benefit services like Eligibility Services, Online Salary Deferral & Enrollments, Auto Services, Vesting calculations.Support Plan Management activities like Plan Document Services, Plan reporting & audit, Adjustments and remediations, Participant escalations, plan focus support.Assist clients in correction of any plan / participant level data issues.Co-ordinate between client facing and operations teams to resolve client issues/escalations.Graduate (mandatory), preferably from commerce backgroundExperience in the US retirement industry.Flexible to work in US Shifts (Across time zones based on business requirement) is a must.Good verbal & written communication skills in EnglishGood typing skill and attention to detail.Good working knowledge of MS ExcelGood time management skillsAbility to work independently Roles and Responsibilities: 3+ Years Preferred Qualification Any Graduation

Skill required: Retirement Solutions - Customer Service Designation: Customer Service Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years What would you do? The Client Services Manager I (CSM I) is responsible for ensuring institutional client satisfaction across markets by managing specific daily administrative, operational and record keeping functions of institutional clients through tactical day-to-day support for client service and business development. Services clients, drives best practices, and improves client outcomes through excellent customer service and operational excellence. Respond to client service needs and own end to end identified tasks through a centralized service model. Provides operational and administrative support including but not limited to online remittance support, file exchange, involuntary distributions, lost earnings calculations, plan document and plan design support, plan remediations, Builds institutional knowledge and relationships while enhancing functional understanding of TIAA services and products. Submits and tracks service request work items appropriately in partnership with business partners.US Retirement Services domain – Defined Contributions - Institutional Services Experience in US Monetary Process (Contributions, Distributions, Refunds, Forfeitures, Loans, Adjustments etc.)US Retirement Middle Office / Plan Level documentation knowledge preferred in addition to experience in participant services.Knowledge of handling Participant Census data.Review and updates plan configuration fields. Good Attention to detail with research and timely resolution ability.Ability to work in centers of excellence model. Excellent written communication skills ASPPA Certified (Preferred) CRPS (Preferred) What are we looking for? Assist Client Facing personnel on middle office and back-office activities.Support Plan Sponsors and Administrators on plan level activities that include but are not limited to contribution services, withdrawals & distributions, loans, reporting & Recordkeeping system updates, involuntary distributions and lost earnings calculations Support clients on research and resolution of issues related to benefit services like Eligibility Services, Online Salary Deferral & Enrollments, Auto Services, Vesting calculations.Support Plan Management activities like Plan Document Services, Plan reporting & audit, Adjustments and remediations, Participant escalations, plan focus support.Assist clients in correction of any plan / participant level data issues.Co-ordinate between client facing and operations teams to resolve client issues/escalations.Graduate (mandatory), preferably from commerce backgroundExperience in the US retirement industry.Flexible to work in US Shifts (Across time zones based on business requirement) is a must.Good verbal & written communication skills in EnglishGood typing skill and attention to detail.Good working knowledge of MS ExcelGood time management skillsAbility to work independently Roles and Responsibilities: 3+ Years Preferred Qualification Any Graduation

Skill required: Retirement Solutions - Customer Service Designation: Customer Service Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years What would you do? "The Client Services Manager I (CSM I) is responsible for ensuring institutional client satisfaction across markets by managing specific daily administrative, operational and record keeping functions of institutional clients through tactical day-to-day support for client service and business development. Services clients, drives best practices, and improves client outcomes through excellent customer service and operational excellence. Respond to client service needs and own end to end identified tasks through a centralized service model. Provides operational and administrative support including but not limited to online remittance support, file exchange, involuntary distributions, lost earnings calculations, plan document and plan design support, plan remediations, Builds institutional knowledge and relationships while enhancing functional understanding of TIAA services and products. Submits and tracks service request work items appropriately in partnership with business partners.US Retirement Services domain – Defined Contributions - Institutional Services Experience in US Monetary Process (Contributions, Distributions, Refunds, Forfeitures, Loans, Adjustments etc.)US Retirement Middle Office / Plan Level documentation knowledge preferred in addition to experience in participant services.Knowledge of handling Participant Census data.US Retirement Services domain – Defined Contributions - Institutional Services Experience in US Monetary Process (Contributions, Distributions, Refunds, Forfeitures, Loans, Adjustments etc.)US Retirement Middle Office / Plan Level docReview and updates plan configuration fields. Good Attention to detail with research and timely resolution ability.Ability to work in centers of excellence model. Excellent written communication skills ASPPA Certified (Preferred) CRPS (Preferred)" What are we looking for? "Assist Client Facing personnel on middle office and back-office activities.Support Plan Sponsors and Administrators on plan level activities that include but are not limited to contribution services, withdrawals & distributions, loans, reporting & Recordkeeping system updates, involuntary distributions and lost earnings calculations Support clients on research and resolution of issues related to benefit services like Eligibility Services, Online Salary Deferral & Enrollments, Auto Services, Vesting calculations.Support Plan Management activities like Plan Document Services, Plan reporting & audit, Adjustments and remediations, Participant escalations, plan focus support.Assist clients in correction of any plan / participant level data issues.Co-ordinate between client facing and operations teams to resolve client issues/escalations. NA" Roles and Responsibilities: " Graduate (mandatory), preferably from commerce backgroundExperience in the US retirement industry.Flexible to work in US Shifts (Across time zones based on business requirement) is a must.Good verbal & written communication skills in EnglishGood typing skill and attention to detail.Good working knowledge of MS ExcelGood time management skillsAbility to work independently" Qualification Any Graduation

Role & Job Responsibilities Lead the design and architecture of ServiceNow solutions across ITSM, ITOM, ITBM, HRSD, GRC, and other modules. Develop scalable, flexible, and sustainable ServiceNow architectures that align with business objectives. Design ServiceNow solutions that integrate seamlessly with existing enterprise systems. Technical Leadership: Provide technical leadership and guidance to development teams, ensuring best practices in implementation, coding, and configuration. Collaborate with business stakeholders to gather requirements, analyze needs, and translate them into technical solutions. Conduct technical workshops and training sessions for teams and stakeholders. Implementation & Integration: Oversee the end-to-end implementation of ServiceNow solutions, including custom applications and integrations. Ensure the successful integration of ServiceNow with other enterprise systems (e.g., ERP, CRM, third-party applications). Manage and resolve complex technical issues during the implementation phase. Governance & Best Practices: Establish and enforce governance around ServiceNow platform usage, ensuring compliance with standards and best practices. Develop and maintain architectural documentation, ensuring solutions are well-documented and aligned with architectural principles. Perform regular reviews and audits of the ServiceNow platform to ensure it remains optimized and scalable. Stakeholder Management: Engage with key business and IT stakeholders to understand their needs and ensure alignment between IT and business strategies. Act as a trusted advisor to stakeholders, providing insights and recommendations on how ServiceNow can address business challenges. Experience:- 8+ years of experience in IT, with at least 2-3 years of experience as a ServiceNow Architect or similar role. Extensive experience in designing and implementing ServiceNow solutions, particularly across ITSM, ITOM, HRSD, CSM, GRC and intergations Technical Skills:- Proven experience with ServiceNow integrations using REST, SOAP, and other APIs. Strong understanding of ITIL, Agile, and other IT service management frameworks. Proficiency in ServiceNow development, including scripting (JavaScript, Glide), configuration, and customization. Experience with ServiceNow platform capabilities such as Service Portal, Flow Designer, and Integration Hub. Strong knowledge of ServiceNow data models, CMDB, and enterprise architecture. Leadership and team management skills, with the ability to guide and mentor junior team members. responsibilities Preferred candidate profile

Project Role : Scrum Master Project Role Description : Acts as an enabler for the effective functioning of a software development team using Agile methodologies. Coaches and mentors the Scrum Team(s), removing barriers to successful implementation and enabling a continued focus on the task at hand. Facilitates scrum and agile ceremonies such as sprint planning, daily stand-ups, sprint reviews, and retrospectives. Identifies and reports progress via appropriate metrics. Must have skills : Workday Advanced Reporting Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Scrum Master, you will act as an enabler for the effective functioning of a software development team using Agile methodologies. You will coach and mentor the Scrum Team(s), remove barriers to successful implementation, and facilitate scrum and agile ceremonies such as sprint planning, daily stand-ups, sprint reviews, and retrospectives. You will identify and report progress via appropriate metrics. Roles & Responsibilities: Expected to be an SME Collaborate and manage the team to perform Responsible for team decisions Engage with multiple teams and contribute on key decisions Provide solutions to problems for their immediate team and across multiple teams Lead team in adapting to changes in the project environment Implement strategies to enhance team productivity Ensure effective communication within the team and with stakeholders Professional & Technical Skills: Must To Have Skills: Proficiency in Workday Advanced Reporting Strong understanding of Agile methodologies Experience in facilitating scrum and agile ceremonies Ability to identify and report progress via appropriate metrics Knowledge of software development lifecycle Excellent communication and interpersonal skills Additional Information: The candidate should have a minimum of 5 years of experience in Workday Advanced Reporting This position is based at our Hyderabad office A 15 years full time education is required Qualification 15 years full time education

AI Project Manager1 Lead cross-functional teams (engineering, data science, product, QA) to deliver AI-driven solutions on time and within budget. Manage project scopes, risks, resources, and stakeholder communication for AI/ML implementations. Translate complex AI technical requirements into actionable project plans. Ensure adherence to Agile/Scrum methodologies and AI project lifecycle best practices. Collaborate with clients to define success metrics, KPIs, and ROI for AI projects. Drive continuous improvement by integrating feedback and post-implementation reviews. Mentor junior project managers on AI project delivery frameworks. Required Qualifications: Minimum 10 years of hands-on project management experience. 3+ years specifically managing AI/ML, NLP, or Computer Vision projects (e.g., model deployment, data pipeline integration, or AI product development). Proficiency in Agile/Scrum , JIRA, Confluence, and project planning tools (e.g., MS Project). Technical understanding of AI concepts (machine learning lifecycle, data preprocessing, MLOps). Experience with cloud platforms (AWS/Azure/GCP) and AI deployment workflows. Strong stakeholder management skills with IT, and business teams. Bachelor’s degree in Computer Science, Engineering, or related field. PMP/CSM certification preferred

As Scrum Master, you will serve as the servant leader for your team(s) by ensuring clear communication and helping the team reach its goal. You will coach the team on the appropriate Agile methodology (Scrum/Kanban/ SAFe /etc.) focused on predictable, quality delivery and driving continuous improvement of the team. You ll facilitate team productivity by removing impediments that may obstruct the pursuit of the team s goals and by preserving flexibility and ability to rapidly respond to changes on the team. Primary responsibilities will include: Serving as Scrum Master for two or more Scrum teams of moderate complexity Assessing Agile maturity within immediate Scrum teams Facilitating Scrum ceremonies and providing coaching to further improve Agile maturity of teams via daily Scrum, retrospectives, sprint planning, and demonstrations Ensuring team maintains focus on quality and continuous delivery of business value Helping team proactively identify impediments and recommending solutions to remove impediments Representing team in regular Scrum of Scrums (S2) meetings and clearly communicating team accomplishments, impediments, and dependencies Acting as an influencer by implementing Agile processes, practices, principles, and values; helping team and organization to improve collaboration and self-organization Demonstrating the ability to balance data with other factors when making decisions Utilizing team feedback, analyzing data, and reporting on team factors such as quality, delivery rate, throughput, productivity, and velocity Demonstrating ability to identify process inefficiencies and facilitate discussions for a solution The Candidate: Required skills/qualifications: Bachelor s degree or related work experience 3-5 years of Agile or other related experience Familiarity with Agile and enthusiasm about Agile practices Familiarity with scaling Agile, particularly with using the Scaled Agile Framework (SAFe) Strong communication skills Ability to pay accurate and precise attention to detail Ability to build strong interpersonal relationships with the Scrum team and stakeholders Comfortable working with multiple teams, both in-house and remote Fluency in written and spoken English Preferred skills/qualifications: Scrum Alliance CSM or PMI s Agile Certified Professional

About the Role: Grade Level (for internal use): 10 The Impact: The Senior Scrum Master plays a crucial role in driving Agile transformation within the technology team. By facilitating efficient processes and fostering a culture of continuous improvement, this role directly contributes to the successful delivery of projects and enhances the overall team performance. What’s in it for you: Opportunity to lead and drive Agile transformation within a leading global organization. Engage with a dynamic team committed to delivering high-quality solutions. Access to professional development and growth opportunities within S&P Global. Work in a collaborative and innovative environment that values continuous improvement. Responsibilities: Act as a servant leader to the Agile team Educate Agile teams to get the most out of Scaled Agile practices and values Coach the Agile team in self-organization and relentless improvement Guide the Agile team to consistently deliver customer value Help manage risks, impediments, and dependencies within the Agile team Facilitate Scrum events such as Daily Stand-ups, Iteration Planning, Iteration Reviews, and Retrospectives Work with Product Owners and Product Managers to ensure that features and user stories are prioritized and understood by everyone on the Agile team Work with Scrum Masters, Release Train Engineers, and Agile Coaches to increase the effectiveness of Scaled Agile across the Market Intelligence organization What We’re Looking For: Basic Qualifications: 4-7 years experience leading teams as a Scrum Master Excellent communication and collaboration skills Basic knowledge of the software development life cycle (SDLC) Self confidence Strong sense of urgency when needed Proven ability to identify and mitigate risks Team-first, servant leader mentality Preferred Qualifications: Certified SAFe Scrum Master Certified PSM or CSM About S&P Global Market Intelligence At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction.For more information, visit www.spglobal.com/marketintelligence . What’s In It For You Our Purpose: Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology–the right combination can unlock possibility and change the world.Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress. Our People: Were more than 35,000 strong worldwide—so were able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We’re constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference. Our Values: Integrity, Discovery, Partnership At S&P Global, we focus on Powering Global Markets. Throughout our history, the worlds leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits: We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global. Health & WellnessHealth care coverage designed for the mind and body. Flexible DowntimeGenerous time off helps keep you energized for your time on. Continuous LearningAccess a wealth of resources to grow your career and learn valuable new skills. Invest in Your FutureSecure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly PerksIt’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the BasicsFrom retail discounts to referral incentive awards—small perks can make a big difference. For more information on benefits by country visithttps://spgbenefits.com/benefit-summaries Global Hiring and Opportunity at S&P Global: At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. ----------------------------------------------------------- Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email toEEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person. US Candidates Only: The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf ----------------------------------------------------------- IFTECH202.1 - Middle Professional Tier I (EEO Job Group)

About the Role: Grade Level (for internal use): 10 The Role In this role, you will be working with a team of enthusiastic members supporting our critical technology systems and guiding our business partners & end users with industry best practices, solution design, and creating long term value to our customers. Job Responsibilities Act as Servant leader to an Agile team. Educate Agile teams to maximize efficiencies and performance from Scaled Agile practices and values. Coach Agile teams in self-organization and continuous improvement. Guide the Agile teams to consistently deliver customer value. Manage risks, mitigate impediments, and negotiate dependencies within and across Agile teams. Facilitate Scrum events including, Daily Stand-ups, Iteration Planning, Refinement sessions, Iteration Reviews, and Retrospectives. Work with Product Owners to ensure features and user stories are clear, concise, prioritized, and understood by every member of the Agile team. Establish and maintain open and clear lines of team communication to facilitate progress transparency. Work with peer Scrum Masters, Release Train Engineers, and Agile Coaches to increase the effectiveness of Scaled Agile. What we’re looking for: A person with ‘Team First’ mindset with an ability to build and sustain trust at all levels across the organization Ability to develop and foster teamwork. Ability to gauge how the team is doing and to drive the necessary actions to improve Emotional intelligence, level-headed diplomat, skilled listener, and clear communicator, with strong empathy traits, able to remain objective and constructive in all situations Ability to facilitate constructive debate and resolve disagreements and conflicts constructively Deliver hands-on training and coaching of defined Agile practices to individual teams and programs. Proven ability to work cross-functionally and cross-regionally across multiple Product portfolios Understand other engineering processes and methodologies and can speak intelligently about them and leverage other techniques to provide value to a team/Enterprise Basic Qualifications: Experience leading teams as a Scrum Master. Exp range – 6+ years Excellent communication and collaboration skills Basic knowledge of the software development life cycle (SDLC) Proven ability to identify and mitigate risks Team-first, servant leader mentality Preferred Qualifications: Certified SAFe Scrum Master Certified PSM or CSM About S&P Global Market Intelligence At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction.For more information, visit www.spglobal.com/marketintelligence . What’s In It For You Our Purpose: Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology–the right combination can unlock possibility and change the world.Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress. Our People: Were more than 35,000 strong worldwide—so were able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We’re constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference. Our Values: Integrity, Discovery, Partnership At S&P Global, we focus on Powering Global Markets. Throughout our history, the worlds leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits: We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global. Health & WellnessHealth care coverage designed for the mind and body. Flexible DowntimeGenerous time off helps keep you energized for your time on. Continuous LearningAccess a wealth of resources to grow your career and learn valuable new skills. Invest in Your FutureSecure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly PerksIt’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the BasicsFrom retail discounts to referral incentive awards—small perks can make a big difference. For more information on benefits by country visithttps://spgbenefits.com/benefit-summaries Global Hiring and Opportunity at S&P Global: At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. ----------------------------------------------------------- Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email toEEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person. US Candidates Only: The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf ----------------------------------------------------------- IFTECH202.1 - Middle Professional Tier I (EEO Job Group)

About the Role: OSTTRA India The Role: Scrum Master The Team The OSTTRA Technology team is composed of Capital Markets Technology professionals, who build, support and protect the applications that operate our network. The technology landscape includes high-performance, high-volume applications as well as compute intensive applications, leveraging contemporary microservices, cloud-based architectures. The Impact Together, we build, support, protect and manage high-performance, resilient platforms that process more than 100 million messages a day. Our services are vital to automated trade processing around the globe, managing peak volumes and working with our customers and regulators to ensure the efficient settlement of trades and effective operation of global capital markets. What’s in it for you We are looking for highly motivated technology professionals who will strengthen our specialisms, and champion our uniqueness to create a company that is collaborative, respectful, and inclusive to all. This is an excellent opportunity to be part of a team based out of Gurgaon and to work with colleagues across multiple regions globally. Responsibilities: As a Scrum Master, you will work within cross-functional, globally distributed team to lead the planning, estimation, and delivery of client projects and programs.facilitate Scrum ceremonies, including sprint planning, daily stand-ups, sprint reviews, and retrospectives Coach and mentor teams on Agile principles, ensuring adherence to Scrum and fostering a culture of accountability and continuous improvement. Collaborate with Product Owners, Developers, and QA teams to ensure user stories and tasks are clearly defined, estimated, and prioritized. Identify and resolve blockers or impediments that may hinder team progress. Track and communicate team performance metrics such as velocity, sprint progress, and burn-down charts. Organize and lead ongoing team planning sessions to identify key risks, issues, and dependencies across workstreams Coach and mentor team members to develop agile capabilities, self-organization etc. Work with the scrum team to translate roadmap into team specific release planning and sprint planning What We’re Looking For: 7-10 years of Experience working with Agile delivery methods like Scrum, Kanban and hybrid systems Ability to effectively communicate and collaborate with all levels of the organization to achieve broader insights into managing work streams and outcomes Capable of earning trust and influencing stakeholders without formal authority to required results Proficient with collaboration tools including Atlassian Jira and Confluence, and Microsoft/ Google Office applications Flexible, collaborative, and able to manage and prioritize multiple tasks simultaneously to maintain teamwork and optimal project flow Excellent communication skills Certification equivalent to Certified Scrum Master (CSM), PSM 1 are must Should be willing to work in Hybrid mode (2-3 days from Office) The Location: Gurgaon, India About Company Statement: OSTTRA is a market leader in derivatives post-trade processing, bringing innovation, expertise, processes and networks together to solve the post-trade challenges of global financial markets. OSTTRA operates cross-asset post-trade processing networks, providing a proven suite of Credit Risk, Trade Workflow and Optimisation services. Together these solutions streamline post-trade workflows, enabling firms to connect to counterparties and utilities, manage credit risk, reduce operational risk and optimise processing to drive post-trade efficiencies. OSTTRA was formed in 2021 through the combination of four businesses that have been at the heart of post trade evolution and innovation for the last 20+ years: MarkitServ, Traiana, TriOptima and Reset. These businesses have an exemplary track record of developing and supporting critical market infrastructure and bring together an established community of market participants comprising all trading relationships and paradigms, connected using powerful integration and transformation capabilities. About OSTTRA Candidates should note that OSTTRA is an independent firm, jointly owned by S&P Global and CME Group. As part of the joint venture, S&P Global provides recruitment services to OSTTRA - however, successful candidates will be interviewed and directly employed by OSTTRA, joining our global team of more than 1,200 post trade experts. OSTTRA was formed in 2021 through the combination of four businesses that have been at the heart of post trade evolution and innovation for the last 20+ years: MarkitServ, Traiana, TriOptima and Reset. OSTTRA is a joint venture, owned 50/50 by S&P Global and CME Group. With an outstanding track record of developing and supporting critical market infrastructure, our combined network connects thousands of market participants to streamline end to end workflows - from trade capture at the point of execution, through portfolio optimization, to clearing and settlement. Joining the OSTTRA team is a unique opportunity to help build a bold new business with an outstanding heritage in financial technology, playing a central role in supporting global financial markets. Learn more at www.osttra.com. What’s In It For You Benefits: We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global. Health & WellnessHealth care coverage designed for the mind and body. Flexible DowntimeGenerous time off helps keep you energized for your time on. Continuous LearningAccess a wealth of resources to grow your career and learn valuable new skills. Invest in Your FutureSecure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly PerksIt’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the BasicsFrom retail discounts to referral incentive awards—small perks can make a big difference. For more information on benefits by country visithttps://spgbenefits.com/benefit-summaries ----------------------------------------------------------- Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email toEEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person. US Candidates Only: The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf ----------------------------------------------------------- 20 - Professional (EEO-2 Job Categories-United States of America), BSMGMT203 - Entry Professional (EEO Job Group)

Hi all, We are hiring for the role Senior ServiceNow Developer Experience: 6 - 9 Years Location: Bangalore Notice Period: Immediate - 15 days Skills: We are seeking a Senior ServiceNow Developer with design, development, and implementation of ServiceNow solutions. The ideal candidate should have expertise in ITSM, ITOM, ITBM, CSM, or other ServiceNow modules , along with strong experience in scripting, integrations, automation, and platform architecture. Key Responsibilities • Lead the design, development, and customization of ServiceNow modules such as ITSM, ITOM, ITBM, CSM, GRC, HRSD, or App Engine. • Develop and implement complex workflows, automation, and business processes using ServiceNow Flow Designer, Workflow Editor, and Business Rules. • Architect and maintain ServiceNow integrations with third-party tools using REST/SOAP APIs, Integration Hub, MID Server, and Web Services. • Design and optimize Service Portal, UI Customization, and Mobile Experiences within ServiceNow. • Strong expertise in JavaScript, Glide API, Jelly, AngularJS, and UI frameworks. • Experience with Scoped Applications, Custom Applications, and App Engine Development. • Deep understanding of ITIL, ITSM, and ServiceNow governance best practices. • Experience in ServiceNow Security (ACLs, roles, encryption, compliance controls). • Expertise in ServiceNow integrations with enterprise applications (SAP, Workday, Jira, Azure, etc.). • Strong knowledge of ServiceNow Performance Analytics, Reporting, and Dashboards. • Hands-on experience with ServiceNow upgrades, platform maintenance, and automation. Preferred Qualifications • ServiceNow Certified System Administrator (CSA) (Required). • ServiceNow Certified Application Developer (CAD) (Preferred). • ServiceNow Implementation Specialist certifications (ITSM, ITOM, HRSD, etc.) (Preferred). If you are interested drop your resume at mojesh.p@acesoftlabs.com Call: 9701971793

The ServiceNow GDN Associate Consultant is responsible for developing technical solutions on the ServiceNow platform to satisfy the business needs of the IT department and beyond Ideal candidate should have good design knowledge and be willing to research new solutions based on the requirements Development of ITSM & other modules GRC, SECOPS, HRSD, CSM, ITBM in ServiceNow Platform. Always follow best development practices during implementation. Support other developers in their work to integrate existing systems with Service Now Support business process owners in configuring the platform Administer the system Creating technical design document and writing Unit test cases Role & responsibilities Experience & Background B-Tech/BCA/MCA 2-4 years of IT industry experience. Minimum 1 year of implementation/customization experience on ServiceNow ITIL/ServiceNow certifications will be an added advantage. Exposure on Service Now integration protocols with other application/systems Excellent attention to details, ability to multitask, and effective time management skills Experience on Service portal shall be an advantage. Knowledge of web based development languages; specifically JavaScript, Ajax Exposure of ITSM Framework and ITIL Good Communication Skills NOTE : ONLY IMMEDIATE TO 25DAYS ARE ELIGIBLE If you are interested, share your below details & updated resume to akshay.jk@twsol.com Total Experience: Relevant Experience: CTC: ECTC: Notice Period: Current Location: Preferred Location: Thanks & Regard AKSHAY KUMAR JAKKULA Executive-Talent Acquisition akshay.jk@twsol.com Teamware Solutions