1189 Csm Jobs - Page 26

We're hiring Scrum Master at Kiya.ai Job Title : Scrum Master Payments Domain Location: Pune (Hybrid Minimum 3 days/week in-office) Experience: 6+ years total, with 3+ years as a Scrum Master Certifications: CSM or PSM (SAFe SSM is a plus) About the Role: We are hiring a Scrum Master to lead two Agile teams within our clients payments division. The ideal candidate will have a solid understanding of Agile/Scrum principles, proven experience in leading Scrum teams, and domain expertise in the Payments or BFSI sector . Key Responsibilities: Lead and facilitate Agile ceremonies (Daily Stand-ups, Sprint Planning, Reviews, Retrospectives) Guide and coach teams on Agile practices and values Ensure ...

Greetings!!! We have an urgent opening Scrum Master / Release Train Engineer(RTE)- Remote Role:- Scrum Master / Release Train Engineer(RTE) Location- Remote Duration: Long term Contract Budget: 22 LPA Rotational Shift: 9am-6pm, 12pm to 9 pm, 6pm to 3am Immediate to 15 days Joiner JD: Skills & Qualifications 8-10 years of experience as a dedicated Scrum Master and RTE in a scaled Agile environment Strong knowledge and proven experience of Agile, Scrum, and SAFe frameworks Experience working in corporate applications in Finance, HR, Legal, or EDNA, domain. AI delivery project experience desired. Hands-on experience with Miro, Mural, Jira, Confluence, and Agile reporting tools, such as Smartshe...

We are looking for a ServiceNow Developer with expertise in Order Management for the Telecom module. Experience: 5+ Years in ServiceNow Development, with CSM and Telecom Order Management experience Position Type: Full-time Key Responsibilities: Design, develop, and implement solutions on the ServiceNow platform , specifically in the Order Management for Telecom (OMT) module. Collaborate with Business Analysts, Solution Architects, and cross-functional teams to gather and analyze requirements. Develop ServiceNow catalog items, workflows, business rules, client scripts, UI policies, and custom applications to meet telecom order management needs. Configure and customize Order Management modules...

Responsibilities Successfully plan, execute, monitor, control, and close all technical tasks related to configuration and implementation of all aspects of the ServiceNow platform. • Perform development and configuration of a variety of areas including, but not limited to Incident, Service Catalog, Problem, Change, Knowledge, Asset Management, Configuration Management (CMDB), Reporting, Agent Workspace and Employee Center. • Create/configure and write advanced scripting in Business Rules, Script Includes, REST API, UI Policies, Client Scripts, ACLs, Notifications, UI Pages, UI Macros, and SLAs/OLAs. • Integrations knowledge using REST, SOAP • Hands-on Experience on Service Portal • Hands-on E...

Educational Bachelor of Engineering Service Line Quality Responsibilities Roles and Responsibilities: Diagnose current state of Agile practices and suggest improvement actions; Consulting the clients to Define an Agile adoption/transformation strategy at various levels- enterprise, portfolio, program and team; Coach teams and help them improve their Agile maturity; Design and deliver appropriate Agile training interventions; Influence client stakeholders and help them understand the benefits of Agile adoption on a need basis; Coach teams in adopting engineering practices; and Develop and deliver customized, role-based Agile coaching/ training intervention. Preferred Skills: Foundational-Deve...

Educational Bachelor of Engineering Service Line Application Development and Maintenance Responsibilities Guiding the team and organization on how to use Agile/Scrum practices and values to delight customers Guiding the team on self-organization to fill in the intentional gaps left in the Agile/Scrum frameworks Enabling team to be more cross functional Conducting Scrum Ceremonies, Guiding the team in estimation and getting clarifications from PO, working with PO on regular basis Assessing the Scrum Maturity of the team and organization and coaching the team to higher levels of maturity, at a pace that is sustainable and comfortable for the team and organization. Removing impediments or guidi...

Educational Bachelor of Engineering,Master Of Engineering Service Line Cloud & Infrastructure Services Responsibilities A day in the life of an Infoscion As part of the Infosys consulting team, your primary role would be to get to the heart of customer issues, diagnose problem areas, design innovative solutions and facilitate deployment resulting in client delight. You will develop a proposal by owning parts of the proposal document and by giving inputs in solution design based on areas of expertise. You will plan the activities of configuration, configure the product as per the design, conduct conference room pilots and will assist in resolving any queries related to requirements and soluti...

Educational Bachelor of Engineering,BCA,BTech,MCA,MSc,MTech Service Line Cloud & Infrastructure Services Responsibilities Successfully plan, execute, monitor, control, and close all technical tasks related to configuration and implementation of all aspects of the ServiceNow platform. Perform development and configuration of a variety of areas including, but not limited to Incident, Service Catalog, Problem, Change, Knowledge, Asset Management, Configuration Management (CMDB), Reporting, Agent Workspace and Employee Center. Create/configure and write advanced scripting in Business Rules, Script Includes, REST API, UI Policies, Client Scripts, ACL’s, Notifications, UI Pages, UI Macros, and SLA...

Hiring ServiceNow CSM Integration Specialist with 5+ yrs exp (4+ in ServiceNow, 23 in CSM+Integrations). Must have hands-on CSM, REST/SOAP, IntegrationHub, MID Servers, Glide APIs, Flow Designer, and strong understanding of customer workflows.

Job Title: Customer Success Manager Enterprise Location: Gurgaon Department: Customer Success (Exp-2-8 years) Employment Type: Full-time About Pazcare At Pazcare , we are transforming how modern businesses manage employee benefits. Our all-in-one platform enables HR teams to digitize, manage, and optimize group health insurance, wellness programs, and employee engagement. We work closely with HR leaders to deliver a seamless experience that benefits employees and organizations alike. As we scale rapidly, we are looking for passionate professionals who can deliver a best-in-class customer experience to our enterprise clients. Role Overview As a Customer Success Manager – Enterprise , you will...

Role & responsibilities The role requires expertise in ServiceNow scripting, integration, and configuration to ensure the platform meets the organizations needs. Responsibilities: • Implement CSM OR ITOM OR CMDB OR HRSD OR FSM OR ITSM solutions using industry best practices within the ServiceNow platform. • Develop and customize ServiceNow applications, workflows, and scripts, including Business Rules, Script Includes, Fix Scripts, etc. • Create and configure Service Portal and widgets. • Integrate ServiceNow with other systems using REST and SOAP-based integrations, and create scripted REST and SOAP APIs. • Implement ServiceNow projects in a Domain-separated instance. • Implement ServiceNow...

Key Responsibilities: Facilitate Scrum ceremonies including daily stand-up meetings, sprint planning, sprint review, and sprint retrospective for the product development team. The Scrum Master acts as both a facilitator and a coach to the team; ensuring the Scrum framework and any organization-specific guidelines or practices are adhered to. Serve as a Scrum Master for multiple scrum teams, focusing on coaching the team on agile values and principles and the ensuing practices. Work closely with the Engineering team to understand the product & technology and contribute to product roadmap planning, scheduling, and release management. Work collaboratively with stakeholders to identify and mitig...

Capgemini Invent Capgemini Invent is the digital innovation, consulting and transformation brand of the Capgemini Group, a global business line that combines market leading expertise in strategy, technology, data science and creative design, to help CxOs envision and build whats next for their businesses. Your Role Have experience on a varied range of projects ranging from Product Development & Management , Business Analysis, process mapping & improvement, agile transformation, advisory/consulting, and digital automation. Act as a link between the business and the development team to ensure that the requirements are met and help the larger IT team (cross-functional/cross-skilled) to deliver ...

Solution Design & Architecture Design and architect end-to-end solutions on the ServiceNow platform to support various business processes and objectives. Provide architectural guidance and establish best practices to ensure ServiceNow implementations align with enterprise goals. Platform Management & Configuration Oversee platform administration, configuration, development, and integration. Configure and customize the ServiceNow platform, including workflows, UI/UX design, and system interfaces. Maintain platform health, perform upgrades, and ensure security and compliance standards are met. Collaboration with Stakeholders Work closely with business analysts, process owners, and stakeholders...

Responsibilities: Solution Design & Architecture Design and architect end-to-end solutions on the ServiceNow platform to support various business processes and objectives. Provide architectural guidance and establish best practices to ensure ServiceNow implementations align with enterprise goals. Platform Management & Configuration Oversee platform administration, configuration, development, and integration. Configure and customize the ServiceNow platform, including workflows, UI/UX design, and system interfaces. Maintain platform health, perform upgrades, and ensure security and compliance standards are met. Collaboration with Stakeholders Work closely with business analysts, process owners...

Monitor agents to identify errors, deviations & initiate corrective measures. Provide actionable data to various internal support groups as needed. Must have exp in telecom process. .

Bachelors Degree and/or relevant work experience. 7-9 years of customer success or technology consulting experience, preferred experience in digital marketing/digital experience Passion for partnering with customers to drive success and measurable outcomes. Creative problem solving and the ability to analyze data to spot customer risk. Highly motivated and proactive, with a passion for developing new skills and expertise Ability to prioritize, multi-task, and perform effectively under situations with multiple competing priorities.

ITSM / ITOM / CMDB / HRSD / CSM / SPM / SAM Pro / SecOPs / IRM / VR / TRPM / WSD / APM / GenAI / Chatbot

Guide and support Scrum Teams in Agile/Scrum practices and facilitate Scrum ceremonies. Work with stakeholders and the team to manage product backlog, remove impediments, and foster a culture of continuous improvement while tracking key Agile metrics.Requirements: Bachelor's degree in a relevant field or equivalent work experience. Certified Scrum Master (CSM) certification or similar agile certification. Proven experience as a Scrum Master for software development teams. Strong understanding of Agile/Scrum principles and practices. Excellent communication and interpersonal skills. Ability to facilitate and lead Scrum ceremonies effectively. Experience working with cross-functional and distr...

Sr ServiceNow Developer (ITSM + CSM)1 You will be responsible for designing, developing, and implementing solutions on the ServiceNow platform that improve business efficiency and user experience. Working with client stakeholders to document baseline, working with a team of both functional and technical consultants through requirements gathering and sprint design sessions for the ServiceNow applications. Developing detailed implementation plans for deploying the ITSM, CSM Pro Module Implementation including establishing key milestones, and finalizing budget/scope and high-level architecture. Supporting the iterative configuration of the ServiceNow application, engage stakeholders to conduct ...

About the Role We are seeking a highly experienced Project Management leader to establish and enforce project management methodologies and best practices across the organization. This person will be responsible for ensuring structured project execution , optimizing delivery efficiency , and maintaining high standards of documentation, governance, and reporting . This individual will: Define and standardize project management methodologies across all teams. Ensure adherence to project delivery best practices through governance and audits. Work across multiple methodologies (Agile, Scrum, Waterfall, Hybrid, etc.) based on project needs. Optimize resource allocation, risk management, and stakeh...

We are seeking a seasoned Senior ServiceNow Developer to join our innovative team. In this role, you will drive the setup and advanced configuration of the ServiceNow platform with a specific focus on EC Pro implementation, integrated UI/UX services, and dynamic translation capabilities. You will collaborate with stakeholders to understand business needs, translate them into scalable solutions, and enhance multi-language support across the platform. Key Responsibilities: Platform Setup & Configuration: Lead the end-to-end setup and configuration of the ServiceNow platform to support advanced functionalities. Employee Center Pro Implementation & UI/UX Integration: Implement and customize the ...

Responsibilities Successfully plan, execute, monitor, control, and close all technical tasks related to configuration and implementation of all aspects of the ServiceNow platform. • Perform development and configuration of a variety of areas including, but not limited to Incident, Service Catalog, Problem, Change, Knowledge, Asset Management, Configuration Management (CMDB), Reporting, Agent Workspace and Employee Center. • Create/configure and write advanced scripting in Business Rules, Script Includes, REST API, UI Policies, Client Scripts, ACLs, Notifications, UI Pages, UI Macros, and SLAs/OLAs. • Integrations knowledge using REST, SOAP • Hands-on Experience on Service Portal • Hands-on E...

Location : Bangalore / Hyderabad Exp: 8 yrs. Budget: Max 24 LPA SKILL / EXPERIENCE 8+ years of ServiceNow platform experience preferably in development and implementation Hands on experience with incident management, problem management, change management, knowledge management, service catalog, service level management (SLM), workflows and email notifications Good understanding of core platform features, flow designer, ACLs, server side APIs and client side APIs in ServiceNow Good knowledge on ATF, reports, dashboards, import sets, transformations, update sets and system clone, upgrades in ServiceNow Hands on experience on development of custom scoped applications Java, J2EE, Servlet, JSP, XM...

Role & responsibilities Primary Responsibilities: + Translate stakeholders' requirements into reporting deliverable and workflows + Develop and implement new ServiceNow applications and integrations from initiation to completion, tailored to the customer requirements + Develop workflows and scripts to personalize existing ServiceNow applications and automate and improve business processes + Must have hands on exp in web development of service center Portal using CSS , HTML. Preferred exp in Angular JS + Strong knowledge of CMDB database . + Preferred to have working exp in AI agents , Now Assist. + Understand detailed requirements and own your code from design, implementation, test automatio...