478 Csm Jobs - Page 20

JOB SUMMARY: We are seeking a ServiceNow Administrator to support our production ServiceNow environment. This individual will be responsible for monitoring, maintaining, and improving the ServiceNow environment that runs all venues and offices. ESSENTIAL FUNCTIONS: Create new ServiceNow Procedures and workflows Collaborate on integration development between ServiceNow and other products with internal teams and ServiceNow Developer team. Continual learning of the latest developments in the ServiceNow roadmap. As well as keeping the team updated on relevant features and updates. Training, documentation, and communication of ServiceNow product to internal customers. Experience Details: 4+ Years of ServiceNow Admin Experience required 2+ Years of ServiceNow Development Experience is good to have CRITICAL SKILLS: Advanced knowledge in ServiceNow ITSM module Knowledge in ServiceNow ITAM and CSM modules Proven ability to administer ServiceNow business rules, client scripts, sophisticated UI Policies, flow designs, and UI Scripts to meet needs Strong analysis and problem-solving skills. Strong written and verbal communication and collaboration skills. Including but not limited to requirement gathering from internal and external stakeholders

As an Associate Developer at IBM, you'll work with clients to co-create solutions to major real-world challenges by using best practice technologies, tools, techniques, and products to translate system requirements into the design and development of customized systems. In your role, you will be responsible for: Your primary responsibilities include: Working on the end-to-end feature development and solving challenges faced in the implementation. Collaborate with key stakeholders, internal and external, to understand the problems, issues with the product and features and solve the issues as per SLAs defined. Being eager to learn new technologies and implementing the same in feature development Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Experience in Implementation, and design ServiceNow CSM solutions Experience in CSM Application related integration use cases Excellent in client stakeholder and customers management and ServiceNow Certifications will have added advantage Deep understanding and solutioning capabilities in ServiceNow Global scope and foundational data such as Location, Organization, CMDB In-depth experience and solutioning capabilities using Scoped Application Preferred technical and professional experience Expertise in ServiceNow ITSM product Experience in develop integration using JDBC/SQL/SOAP/REST with various type of systems directly or through mid-server Should have CSA, CAD and CIS-ITSM Certifications

Role & responsibilities Job Title: Scrum Master Location: MF India Chennai Experience: 3+ years Employment Type: Full-time Role Overview: We are looking for a Scrum Master who goes beyond facilitating Agile ceremonies—a true execution-focused leader who actively drives delivery, removes roadblocks, and ensures alignment between development efforts and business objectives. This role requires a proactive mindset, a deep understanding of Agile execution, and the ability to anticipate risks before they escalate . The ideal candidate will bridge the gap between development and product management , ensuring sprint goals directly contribute to the product vision and business success. By understanding the product domain and team dynamics, the Scrum Master will play a key role in accelerating delivery, optimizing team workflows, and fostering a high-performing Agile culture . 1. Daily Standup & Execution Focus Ensure standups are goal-driven , focusing on Sprint objectives rather than just individual status updates. Proactively identify, track, and resolve blockers before they impact team momentum. Maintain visibility on dependencies, risks, and key deliverables to ensure seamless Sprint execution. 2. Backlog & Priority Management (JIRA-Based) Collaborate with Product Owners to refine and prioritize backlog items (ensuring at least 70-80% completion ) two days before discussions. Conduct Definition of Ready (DoR) checks to ensure backlog items are clear, actionable, and free from external blockers . Bridge gaps between business and technical teams , ensuring that backlog items align with product goals and user needs. 3. Sprint Planning & Execution (JIRA + Confluence Tracking) Prepare and map draft work items ( 70-80% complete ) in Confluence, ensuring clear user story-task linkage in JIRA . Define realistic Sprint goals , identify stretch objectives, and incorporate insights from previous retrospectives. Ensure team bandwidth, technical constraints, and past learnings are factored into planning for sustainable delivery. Work closely with Product Owners to ensure that Sprint deliverables align with broader product milestones . 4. Proactive Risk Mitigation & Issue Resolution Identify and mitigate potential delivery risks, technical dependencies, and bottlenecks ahead of time . Collaborate cross-functionally with engineering, product, and leadership teams to ensure external blockers are addressed before they impact the Sprint . Establish an early-warning risk system and communicate concerns before they become critical issues. 5. Agile Process Optimization & Meeting Efficiency Encourage asynchronous updates via Slack, Jira, and Confluence to reduce unnecessary meetings . Streamline Agile ceremonies, ensuring they are outcome-driven and do not overlap with other discussions. Optimize backlog refinement and Sprint planning processes to minimize distractions and maximize focus time. 6. Product & Business Alignment Develop a strong understanding of product strategy to ensure that Scrum execution directly contributes to business goals . Facilitate communication between Product Management, Engineering, and Business teams , ensuring alignment on priorities and trade-offs. Help teams shift from just "delivering features" to delivering measurable business outcomes . Encourage cross-functional collaboration to bridge gaps between technical teams and customer-facing teams (support, sales, marketing). Key Competencies & Requirements: 3+ years of experience as a Scrum Master with a focus on execution, risk mitigation, and delivery acceleration. Strong proficiency in JIRA, Confluence, Slack , and Agile collaboration tools. Excellent backlog management skills , ensuring refinement leads to clarity and prioritization reflects business impact. Ability to foresee risks, dependencies, and delivery constraints early and take proactive actions. Hands-on experience in facilitating Agile transformation, optimizing team workflows, and driving high-impact delivery. Cross-functional collaboration experience—bridging gaps between product, engineering, and business teams. Strong problem-solving skills , with the ability to remove impediments efficiently anddrive outcomes. Data-driven approach to Agile execution—leveraging sprint analytics to drive continuous improvement. Agile certifications such as CSM, PSM, or SAFe (preferred but not mandatory). Preferred candidate profile Startup-like Work Environment & Culture Flexible Work Hours & Hybrid Work Policy (WFH 2 days a week) Leaves: Casual, Earned, and Sick leaves Up to 6 months of Maternity Leave Casual Dress Code (Shorts, Slippers, Sandals: All OK!) Corporate Health Insurance (Covering spouse, kids, and parents) Performance Review Twice a Year (Salary can be increased twice) Performance-Based Bonus Global Work Environment MacBook and Pocket Wi-Fi for All Employees Chance to Visit Japan & Vietnam Offices on Business Trips