485 Csm Jobs - Page 16

Implement & configure *ServiceNow CSM & ITSM*, develop workflows & integrations, customize the platform, and troubleshoot *ServiceNow & ReactJS* issues. Collaborate with stakeholders for solutions, ensure system performance, and optimize efficiency. Required Candidate profile Strong *ServiceNow CSM & ITSM* knowledge, **ReactJS proficiency**, and UI development skills. Ability to work independently, manage multiple tasks, and excel in *problem-solving & debugging*.

Hi We have immediate Scrum Master Requirement for Guidewire Project Implementation project. Location : Hyderabad Exp: 7+ Yrs Job Description: We are seeking a talented and experienced Scrum Master with expertise in Guidewire to join our dynamic team. The ideal candidate will have a strong background in Agile methodologies, particularly within the context of Guidewire projects. As a Scrum Master, you will play a pivotal role in ensuring the successful delivery of software solutions while fostering a collaborative and high-performing team environment. Responsibilities: Act as a servant-leader for the Agile team, facilitating Agile ceremonies including sprint planning, daily stand-ups, sprint reviews, and retrospectives. Guide the team on Agile principles and practices, helping them to embrace and embody the Agile mindset. Work closely with product owners, business stakeholders, and development teams to prioritize and deliver high-quality software increments. Remove impediments and shield the team from distractions to ensure focused and uninterrupted work. Foster a culture of continuous improvement, encouraging the team to reflect on their processes and make iterative enhancements. Coach team members on Agile best practices and provide guidance on implementing Guidewire-specific methodologies. Collaborate with other Scrum Masters and Agile Coaches to share knowledge and promote consistency across the organization. Track and communicate project progress, risks, and dependencies to stakeholders, ensuring transparency and alignment. Requirements: Bachelor’s degree in computer science, Engineering, or related field. Certified Scrum Master (CSM) or equivalent certification. Proven experience as a Scrum Master in Guidewire projects, with a deep understanding of Guidewire software and methodologies. Strong knowledge of Agile frameworks such as Scrum, Kanban, or SAFe. Excellent communication and interpersonal skills, with the ability to build trust and rapport with team members and stakeholders. Demonstrated leadership abilities, with a focus on servant leadership and empowering teams. Strong problem-solving and conflict resolution skills, with the ability to navigate challenges and facilitate consensus. Experience working in a fast-paced environment with tight deadlines and changing priorities. Familiarity with software development practices and tools, preferably within the insurance or financial services industry. Preferred Qualifications: Advanced certification in Agile methodologies such as Certified Scrum Professional (CSP) or SAFe Agilist. Experience with Guidewire Insurance Suite or other Guidewire products. Previous experience working as a developer or in a technical role within Agile teams. If you are interested to apply , pls share below details ASAP Full Name: Total Experience: Scrum Master Experience: Experience on Guidewire Projects : SAFe Agile Certification : Yes or NO : CSM Certification : Yes or No: Present Location: Preferred Location: Current CTC: Expected CTC: Notice Period: Offers in Hand : Last working day with your current company in case if you are in Notice Period : Contact Number: Mail Id: Whats App Number

Your Journey at Crowe Starts Here: At Crowe, you can build a meaningful and rewarding career. With real flexibility to balance work with life moments, you’re trusted to deliver results and make an impact. We embrace you for who you are, care for your well-being, and nurture your career. Everyone has equitable access to opportunities for career growth and leadership. Over our 80-year history, delivering excellent service through innovation has been a core part of our DNA across our audit, tax, and consulting groups. That’s why we continuously invest in innovative ideas, such as AI-enabled insights and technology-powered solutions, to enhance our services. Join us at Crowe and embark on a career where you can help shape the future of our industry. Job Description: A ServiceNow Application Developer at Crowe is responsible for designing, developing, and implementing applications on the ServiceNow platform to meet organizational needs. This role involves creating custom applications, enhancing existing functionalities, and ensuring the platform's optimal performance through innovative solutions. Candidates should have 3-5 years of experience in ServiceNow development. Key Responsibilities Application Development: Design and develop custom applications, services, and processes on the ServiceNow platform, ensuring they meet business requirements and standards. Platform Enhancement: Enhance existing applications and functionalities to improve efficiency and user experience. Integration Development: Develop integrations with other systems and applications, ensuring seamless data flow and interoperability. Troubleshooting: Diagnose and resolve application-related issues promptly to minimize disruptions. System Upgrades: Assist with system upgrades, patches, and releases to keep the platform up-to-date and secure. Documentation: Maintain comprehensive documentation of application designs, configurations, and processes for future reference and auditing purposes. Collaboration: Work closely with stakeholders to gather requirements and provide technical expertise in application development. Compliance and Security: Ensure compliance with organizational policies and security standards, implementing necessary controls to protect sensitive data. Skills Technical Expertise: Proficiency in ServiceNow application development, including scripting, UI design, and integration. Problem-Solving Skills: Strong analytical and problem-solving abilities to diagnose and resolve application issues. Communication Skills: Excellent verbal and written communication skills to interact with users and stakeholders effectively. Module Experience: Experience in ITSM, CSM, ITOM, SPM, IRM, and platform development. Project Management: Ability to manage multiple tasks and projects simultaneously, ensuring timely completion and quality. Development Languages: JavaScript, HTML, CSS, AngularJS, and REST/SOAP APIs Platform Expertise: Proficiency in developing and configuring applications on the ServiceNow platform Integration: Experience in integrating ServiceNow with other enterprise systems Scripting: Advanced scripting skills in ServiceNow, including business rules, client scripts, UI policies, and script includes Problem Solving: Strong analytical and troubleshooting skills Qualifications/Certifications Certifications: Relevant certifications such as ServiceNow Certified System Admin (CSA), ServiceNow Certified Application Developer (CAD) are preferred. Experience: 3-5 years of prior experience in ServiceNow application development or a similar role is highly desirable. We expect the candidate to uphold Crowe’s values of Care, Trust, Courage, and Stewardship. These values define who we are. We expect all of our people to act ethically and with integrity at all times. Our Benefits: At Crowe, we know that great people are what makes a great firm. We value our people and offer employees a comprehensive benefits package. Learn more about what working at Crowe can mean for you! How You Can Grow: We will nurture your talent in an inclusive culture that values diversity. You will have the chance to meet on a consistent basis with your Career Coach that will guide you in your career goals and aspirations. Learn more about where talent can prosper! More about Crowe: Crowe Horwath IT Services Private Ltd. is a wholly owned subsidiary of Crowe LLP (U.S.A.), a public accounting, consulting and technology firm with offices around the world. Crowe LLP is an independent member firm of Crowe Global, one of the largest global accounting networks in the world. The network consists of more than 200 independent accounting and advisory firms in more than 130 countries around the world. Crowe does not accept unsolicited candidates, referrals or resumes from any staffing agency, recruiting service, sourcing entity or any other third-party paid service at any time. Any referrals, resumes or candidates submitted to Crowe, or any employee or owner of Crowe without a pre-existing agreement signed by both parties covering the submission will be considered the property of Crowe, and free of charge.

Greetings from SwaaS Location : Chennai JD: Design, develop, configure, and customize ServiceNow applications, particularly in CSM and ITSM modules. Develop and enhance workflows, business rules, client scripts, UI policies, and integrations. Implement ServiceNow solutions based on best practices to support business objectives. Collaborate with stakeholders to gather and analyze requirements, translating them into technical solutions. Work on ServiceNow integrations with third-party systems via REST, SOAP APIs, and other integration methods. Perform upgrades and patch management while ensuring minimal business disruption. Provide technical guidance and mentorship to junior developers and team members. Troubleshoot and resolve issues related to ServiceNow configurations, customizations, and performance. Maintain proper documentation for development activities, solutions, and system changes. Ensure compliance with IT security and governance standards. If you are passionate about ServiceNow development and have expertise in CSM and ITSM , we would love to hear from you! Apply Now! to deepa@swaas.net

The Role. Plivo is seeking a Customer Success Manager (CSM) for its International Markets. This role is based in Bangalore. The CSM will develop and nurture long-term relationships with a portfolio of clients, connecting with key business executives and stakeholders across APAC and EMEA regions. They will liaise between customers and cross-functional internal teams in a proactive and timely manner to ensure successful adoption of Plivo's offerings and achievement of business outcomes. Critical to success is a passion for urgency and the prompt resolution of customer issues, ensuring customers quickly realize maximum value from Plivo solutions. The CSM must be hands-on and learn the product, build strong relationships with clients and become a trusted advisor. The Company. Plivo is a cloud communications platform that empowers businesses to connect, engage, and interact with their customers in a more efficient and meaningful way. Plivos mission is to simplify business communications. Thousands of businesses around the globe including IBM, Practo, Zomato, and Gojek rely on Plivo to power their voice and SMS communications at a global scale. Founded in 2011, Plivo has over 250 employees across its US, Europe and India offices. Plivo is part of YCombinator and is backed by prominent investors, including Andreessen Horowitz and Battery Ventures. Plivo has been profitable since 2014, an unusual milestone for a company of this scale. Plivos success has landed it among the leading, global CPaaS (Communications Platform as a Service) companies and at the cutting edge of the CPaaS sector, which is estimated to grow to $34 billion in sales by 2026. Responsibilities. Manage a global portfolio of contracted customers and key accounts. Onboard new customers, identify the success criteria and execute thereafter, establish review cadence with the customers. Develop and execute the customer relationship strategy to ensure every customer receives maximum value from Plivo. Own key performance indicators including churn, retention, and expansion. Identify at-risk customers early and establish a successful account management plan to improve the customer experience. Cultivate, nurture, and grow business relationships across customer teams and explore expansion opportunities with existing clients. Drive customer loyalty by creating a referenceable pool of customersLead cross-functional coordination between sales, product, client support, and solution engineering. Maintain expertise on industry trends, best practices, and the competitive landscape. Qualifications. Relevant Bachelors degree at a minimum. 5+ years of overall work experience. 3+ years of Customer Success, Account Management, or Consulting experience, ideally with a Modern AI, CPaaS, or SaaS company. Experience in negotiating renewals and identifying and driving upsell opportunities. Proven track record of taking ownership of tasks and driving forward to resolutions. Excellent written and spoken communication skills, listening skills, and presentation skills. Behaviour Traits. A people person who understands technology. Analytical, with the ability to interpret customer data and trends. Team player who can engage with other functions to deliver a better customer experience and drive collaboration. A self-starter, capable of working independently with minimal supervision in developing relationships with customers, internal team members and other related stakeholders. Perks and Benefits. Industry-leading compensation and benefits. Company-paid medical insurance. Ownership-driven culture. Generous vacation policy. Show more Show less

The Role. Plivo is seeking a Customer Success Manager (CSM) for its International Markets. This role is based in Bangalore. The CSM will develop and nurture long-term relationships with a portfolio of clients, connecting with key business executives and stakeholders across APAC and EMEA regions. They will liaise between customers and cross-functional internal teams in a proactive and timely manner to ensure successful adoption of Plivo's offerings and achievement of business outcomes. Critical to success is a passion for urgency and the prompt resolution of customer issues, ensuring customers quickly realize maximum value from Plivo solutions. The CSM must be hands-on and learn the product, build strong relationships with clients and become a trusted advisor. The Company. Plivo is a cloud communications platform that empowers businesses to connect, engage, and interact with their customers in a more efficient and meaningful way. Plivos mission is to simplify business communications. Thousands of businesses around the globe including IBM, Practo, Zomato, and Gojek rely on Plivo to power their voice and SMS communications at a global scale. Founded in 2011, Plivo has over 250 employees across its US, Europe and India offices. Plivo is part of YCombinator and is backed by prominent investors, including Andreessen Horowitz and Battery Ventures. Plivo has been profitable since 2014, an unusual milestone for a company of this scale. Plivos success has landed it among the leading, global CPaaS (Communications Platform as a Service) companies and at the cutting edge of the CPaaS sector, which is estimated to grow to $34 billion in sales by 2026. Responsibilities. Manage a global portfolio of contracted customers and key accounts. Onboard new customers, identify the success criteria and execute thereafter, establish review cadence with the customers. Develop and execute the customer relationship strategy to ensure every customer receives maximum value from Plivo. Own key performance indicators including churn, retention, and expansion. Identify at-risk customers early and establish a successful account management plan to improve the customer experience. Cultivate, nurture, and grow business relationships across customer teams and explore expansion opportunities with existing clients. Drive customer loyalty by creating a referenceable pool of customersLead cross-functional coordination between sales, product, client support, and solution engineering. Maintain expertise on industry trends, best practices, and the competitive landscape. Qualifications. Relevant Bachelors degree at a minimum. 5+ years of overall work experience. 3+ years of Customer Success, Account Management, or Consulting experience, ideally with a Modern AI, CPaaS, or SaaS company. Experience in negotiating renewals and identifying and driving upsell opportunities. Proven track record of taking ownership of tasks and driving forward to resolutions. Excellent written and spoken communication skills, listening skills, and presentation skills. Behaviour Traits. A people person who understands technology. Analytical, with the ability to interpret customer data and trends. Team player who can engage with other functions to deliver a better customer experience and drive collaboration. A self-starter, capable of working independently with minimal supervision in developing relationships with customers, internal team members and other related stakeholders. Perks And Benefits. Industry-leading compensation and benefits. Company-paid medical insurance. Ownership-driven culture. Generous vacation policy. Show more Show less

Role & responsibilities 8yrs relevant experience on ServiceNow Core Development and Integrations. Worked on atleast 2 Products of ServiceNow (CSM HRSD ITSM ITBM ITOM ITAM SecOps Good hands-on with JavaScript, Angular JS, HTML/CSS Mandatory to have CSA (Certified ServiceNow Admin), Good to have CIS CAD Responsibilities for ServiceNow Developer ServiceNow Developer with experience on HRSD, CSM, ITSM, SPM, GRC SecOps, ITOM, ITAM. Configure Enhance the ServiceNow Platform to meet the Identified Business requirements and Functional needs. Utilize ServiceNow PluginsAutomation tools to build Innovative Solutions. Develop integrations leveraging point-to-point interfaces, Web Services file based transfers, etc. Support ServiceNow Platforms through Monitoring, Troubleshooting, Root-cause analysis and Implementing Bug-Fixes. Provide configuration options to meet specific Requirements, identifying respective Pros and Cons for each option. Participate in user story grooming session, elaboration and design sessions Preferred candidate profile Perks and benefits

Company Description Oblytech is your all-in-one IT partner, specializing in ServiceNow and an Official Salesforce Partner, offering cost-effective offshore expertise and comprehensive IT solutions tailored to your needs. Our India-based team specializes in ServiceNow and Salesforce solutions, IT consulting, staff augmentation, and expertise in major platforms like Microsoft, Google, and AWS. We provide custom software development, managed IT services, data analytics, cloud solutions, DevOps & automation, project management & business analysis, and QA services. About the Role: Oblytech is seeking ServiceNow Technical Consultants with advanced expertise in ITAM , HAM and integrations. You will play a critical role in supporting a large US-based customer through a 24x5 support. This role involves support, development, testing, defect resolution, and optimizations, requiring in-depth knowledge of the ServiceNow platform and its capabilities. This is a dynamic opportunity to collaborate in a global support model , ensuring seamless operations and high-quality service delivery. Key Responsibilities: Provide support coverage through addressing incidents, service requests, and system issues. Manage and maintain modules across ITOM, and ITAM , including configuration, customization, and updates. Collaborate with customer teams to handle development, testing, defect resolution, and ongoing improvements. Design, develop, and deploy custom applications using ServiceNow Studio and scoped applications. Create and maintain Service Catalogs, Workflows, and Orchestration for enhanced automation. Monitor and optimize system performance, including Discovery, CMDB , and event management processes. Develop and maintain integrations with third-party systems using REST, SOAP APIs , and Integration Hub . Manage Access Control Rules (ACLs) , system security configurations, and platform governance. Perform upgrades and implement new features as required by the customers roadmap. Document resolutions, processes, and configurations to maintain knowledge continuity. Work collaboratively with India and Australian teams to ensure seamless handoffs and continuous support. Required Skills and Experience: Experience: 5+ years of hands-on ServiceNow platform experience with in-depth knowledge of: ITOM : Discovery, Event Management, CMDB and Cloud Management. ITAM : Hardware Asset Management (HAM), Software Asset Management (SAM), and Contract Management. Integrations using REST, SOAP APIs , and Integration Hub . Scripting: JavaScript, Glide APIs, Jelly, and Business Rules . UI customization: Service Portal, Widgets, and Dashboards . Reporting and analytics: Performance Analytics and Metrics Configuration. Development Skills: Proven experience in building custom applications and workflows using ServiceNow Studio. Support Skills: Level 2/Level 3 support experience for enterprise ServiceNow implementations. Shift Readiness: Flexibility to work in rotational shifts covering global time zones. Strong interpersonal and communication skills to collaborate with teams across India, Australia, and the US. Certifications: ServiceNow Certified System Administrator (CSA) or higher certifications (e.g., CAD, CIS). ITOM/ITAM-specific certifications (e.g., ITOM Visibility Implementation Specialist, Discovery, HAM, ITAM Implementer, etc.) are highly preferred. Why Join Oblytech? Remote Work Possibility: Flexible remote work arrangements for candidates in India and Australia to support global clients seamlessly. Be part of a globally distributed support team working with high-impact enterprise customers. Exposure to cutting-edge ServiceNow modules, integrations, and application development. Competitive compensation and growth opportunities in a fast-paced IT consulting firm.

We're Hiring: Scrum Master (Embedded Systems & Electrical Engineering) Location: Bangalore (Hybrid) Experience: 9-12 years Required Qualifications: Bachelors degree in electrical engineering, Computer Science, or a related field. 9+ years of experience with Proven experience (3+ years) as a Scrum Master within an embedded systems or electrical engineering environment with in-depth knowledge on Agile and Scrum Practices. Strong understanding of embedded systems and electrical/software integration along with experience leading agile teams across multiple geographies and cultures, including offshore environments. Excellent communication and presentation skills to be able to deliver various scrum trainings. Preferred Qualifications: Experience of working with Agile Tools and techniques like JIRA, Confluence, Retrospective Boards other Agile project management tools. Experience with electrical testing, circuit design, and embedded software development. Must have at least one of Scrum Certification - CSM or PSM1. Experience working in regulated industries like automotive, medical devices, or aerospace.

Key Skills required: Overall 9-12 years of experience including significant experience being a Scrum Master and 4-6 years in Agile Coaching SPC certification is mandatory Knowledge and experience of Scrum and Kanban is required Full time MBA / Engineering / equivalent Software development experience is preferred One or more of certifications such as SAFe, ICP-ACC is a plus Coaching skills at different levels of the Organizations ( Portfolio , ART and Teams) and Leadership Should be aware and leverages a rich set of facilitation, training and coaching tools, and models and knows when to apply them Should have experience in implementing one or more Scaling Agile frameworks. Effectively able to drive learning culture through workshops, meetings, and gamification techniques Has a deep understanding of communication, group dynamics and organizational culture Should have formal and/or informal education about coaching and strong mentor relationships Experience in product backlog management tools is highly desirable Excellent communication skills, both written and verbal Experience in Client Facing role Experience in Automotive/ Auto-ancillary industry is preferred Other Requirements: Base location should be Bangalore or candidate should be willing to relocate to Bangalore Willingness and ability to take initiatives and learn independently Willingness to travel to client office as required

Location:(Flexible to work in Brazil hours) Overview We are seeking a Portuguese-speaking Business Analyst consultant on contract, with the flexibility to operate within Brazil hours The role involves conducting Customer Success Management (CSM) sessions like delivering use case presentations across various verticals, sharing success stories, and actively engaging with customers in Brazil The ideal candidate will facilitate idea generation for additional use cases, addressing customer inquiries, and ensuring a seamless interaction experience Responsibilities Must-Have: Fluency in Portuguese and English (written and spoken) Ability to work within Brazil hours to accommodate customer interactions Conduct CSM sessions and use case presentations for diverse verticals Engage with customers in Brazil, fostering interactions to stimulate additional use case ideas Share success stories to demonstrate product/service effectiveness Good-to-Have: Experience in business analysis Knowledge of Automation & Banking Knowledge of Brazilian market trends and customer preferences Strong interpersonal skills to effectively interact and engage with customers Ability to answer customer queries and provide comprehensive solutions Qualifications: Master's degree in Finance, Business, Marketing, or a related field Proven experience in conducting presentations and engaging with customers Strong communication skills to articulate complex ideas effectively Flexibility and adaptability to work in different time zones Contact Person: Nidhi Saraiya Mail ID: nidhi saraiya@automationedge com Apply for this positions [contact-form-7 id="774" title="Portuguese Speaking Business Analyst"]

Mandatory Skills: HRSD,ITSM,ServiceNow,SPM Strong experience in ServiceNow Development specializing in Service Portal, Integrations. Hands-on experience in at least two modules HRSD, SPM, IAM, ITAM, GRC, HAM, CSM, Service Portal and ITSM module. Hands-on experience in ServiceNow integrations with third-party systems. Strong understanding of ITIL principles. Ability to translate business requirements into technical solutions. Develop and implement technical solutions and conduct component Integration Tests. Configure ServiceNow using scripting (UI Policies/Actions, Business Rules, Client Scripts, Jelly scripting, Angular JS). Work with our ServiceNow team to implement the ServiceNow (all the modules) across all global locations. Experience in communicating effectively with users, other technical teams, and management to collect requirements, describe software product features, and technical designs Mentoring the team members to meet the client's needs and holding them accountable for high standards of delivery detail. Excellent communication and interpersonal skills.

Hi, Wishes from GSN!!! Pleasure connecting with you We been into Corporate Search Services for Identifying & Bringing in Stellar Talented Professionals for our reputed IT / Non-IT clients in India. We have been successfully providing results to various potential needs of our clients for the last 20 years. We have been mandated by one of our prestigious MNC client to identify SNOW professionals. Kindly find below the required details. ******** Looking for SHORT JOINERs ******** Position : Permanent Mandatory Skill : ServiceNow Exp Range : 4 to 10 years Job Role : Senior Developer / Tech Lead Location Bangalore/Hyderabad/ Mumbai Work Mode : WFO - All 5 Days Job Description: Formal training or certification on ServiceNow platform concepts and proficient applied experience Demonstrated expertise in at least two ServiceNow Modules Proficient in scripting languages (JavaScript, Glide scripting) and front-end technologies (HTML, CSS, Angular). Has experience working on system integrations between ServiceNow and other applications using REST API. Strong analysis, problem-solving, and decision-making skills Can debug issues and find new ways of proactive monitoring to ensure platform stability. Ability to mentor junior developers, fostering a collaborative and innovative team environment. Strong communication skills should be able to clarify requirements with stakeholders and well as work collaboratively with the team. ******** Looking for SHORT JOINERs ******** Kindly apply ONLINE for an IMMEDIATE response. Thanks & Regards Shobana GSN CONSULTING Mob : 8939 666 294 Email : Shobana@gsnhr.net Web : www.gsnhr.net Google review : https://g.co/kgs/UAsF9W

About The Role : Role Purpose As a trained Scrum Master, you are responsible for facilitating a Scrum team and are accountable for removing impediments of the team to achieve the sprint goals/deliverables. You are responsible to ensure that the Scrum process is used as intended. A key part of your role is to protect the development team, allow the teams to be self managed, foster collaboration across teams and keep them focused on the tasks at hand. Do Is accountable for meeting Sprint objectives along with scrum team Ensure meeting of sprint commitment Own and help resolve impediments of the team Help PO adopt Scrum Process properly and ensure PO availability Support the PO in maintaining the Product Backlog, defining User Stories and Acceptance Criteria Facilitate estimation, backlog refinement and all planning ceremonies Ensure that DOR, DOD, Acceptance criteria is available and adhered to Ensure MoSCoW adherence of Sprint Backlog at the Sprint level Accountable for the correct implementation of the Agile Process Protect the team from external interference. Facilitate technical assistance to the team and enables clear communication amongst the team members Participate in Scrum of Scrum across teams and highlights impediments Provide feedback on the team members performance to the Agile Line manager and Agile Program Leader Facilitate all the Scrum Ceremonies (Planning, Daily Standup, Grooming, Demo, restrospection) and ensure correct adoption Ensure updating of all Scrum artifacts Ensure ALM tool (either client or Wipro) is updated on a daily basis Update key Scrum metrics into Wipro internal tool on a Sprint-by-Sprint basis Analyse key Scrum metrics and take corrective actions Create competency improvement and cross-skilling plan for the team (by the start of the project). Review monthly and ensure improvement in competency score. Ensure multiskilling for at least 50% of the team. Help team attain stable velocity within 6-8 sprints (allowing for 10% variation either way) Train team on the proper adoption of Agile processes (Scrum / XP / Kanban) Help in adoption of engineering practices like ATDD, TDD, CI, CD, Refactoring Record and own the restrospection actions Participate in community of practice initiatives Provide inputs to the Line manager for internal quality forums (QIC / APR / QBR / MBR etc.)

As a Scrum Master, your role involves facilitating Agile practices and ensuring that the Scrum team adheres to Scrum principles. Here are some key responsibilities: Responsibilities: - Facilitate daily stand-ups, sprint planning, and retrospectives. - Remove impediments and protect the team from external distractions. - Ensure the team follows Scrum processes and practices. - Foster a collaborative and productive team environment.

Job Job Title Scrum Master Senior Consultant Responsibilities Responsibilities: Guiding the team and organization on how to use Agile/Scrum practices and values to delight customers Guiding the team on self-organization to fill in the intentional gaps left in the Agile/Scrum frameworks Enabling team to be more cross functional Conducting Scrum Ceremonies, Guiding the team in estimation and getting clarifications from PO, working with PO on regular basis Assessing the Scrum Maturity of the team and organization and coaching the team to higher levels of maturity, at a pace that is sustainable and comfortable for the team and organization. Removing impediments or guiding the team to remove impediments by finding the right personnel to remove the impediment. Tracking Agile Metrics as part of Sprint Cycle and reporting. Scrum Training Sessions for the unit/groups. Technical and Professional Requirements: Skills: Good skills and knowledge of servant leadership, facilitation, situational awareness, conflict resolution, continual improvement, empowerment, and increasing transparency. Knowledge and experience in handling various well-documented patterns and techniques for filling in the intentional gaps left in the Scrum approach (example:numerous Burndown technologies, various Retrospective formats, handling bugs, etc.) Knowledge and experience in implementing technical engineering practices (Code Refactoring, Addressing and preventing Technical Debts, TDD etc) in projects Professional scrum master certification like CSM/PSM/SAFe RTE/SAFe Scrum Master are preferable Knowledge of other Agile approaches:XP, Kanban, Crystal, FDD, etc. Awareness and experience with widely successful Agile techniques:User Stories, ATDD, TDD, Continuous Integration, Continuous Testing, Pairing, Automated Testing, Agile Games. Preferred Skills: Scrum Master Foundational->Development Methodology->Scrum Foundational->Agile->Kanban Additional Responsibilities: Competencies: Minimum 7+ years of relevant Scrum master experience in IT projects Good verbal and written communication skills Ability to communicate with remote teams in effective manner High flexibility to travel Educational Requirements MCA,MSc,Intergrated course BCA+MCA,Bachelor of Engineering,Bachelor Of Technology,Bachelor Of Technology (Integrated) Service Line Application Development and Maintenance * Location of posting is subject to business requirements

Job Job Title Scrum Master Consultant Responsibilities Responsibilities: Guiding the team and organization on how to use Agile/Scrum practices and values to delight customers Guiding the team on self-organization to fill in the intentional gaps left in the Agile/Scrum frameworks Enabling team to be more cross functional Conducting Scrum Ceremonies, Guiding the team in estimation and getting clarifications from PO, working with PO on regular basis Assessing the Scrum Maturity of the team and organization and coaching the team to higher levels of maturity, at a pace that is sustainable and comfortable for the team and organization. Removing impediments or guiding the team to remove impediments by finding the right personnel to remove the impediment. Tracking Agile Metrics as part of Sprint Cycle and reporting. Scrum Training Sessions for the unit/groups. Technical and Professional Requirements: Skills: Good skills and knowledge of servant leadership, facilitation, situational awareness, conflict resolution, continual improvement, empowerment, and increasing transparency. Knowledge and experience in handling various well-documented patterns and techniques for filling in the intentional gaps left in the Scrum approach (example:numerous Burndown technologies, various Retrospective formats, handling bugs, etc.) Knowledge and experience in implementing technical engineering practices (Code Refactoring, Addressing and preventing Technical Debts, TDD etc) in projects Professional scrum master certification like CSM/PSM/SAFe RTE/SAFe Scrum Master are preferable Knowledge of other Agile approaches:XP, Kanban, Crystal, FDD, etc. Awareness and experience with widely successful Agile techniques:User Stories, ATDD, TDD, Continuous Integration, Continuous Testing, Pairing, Automated Testing, Agile Games. Preferred Skills: Scrum Master Additional Responsibilities: Competencies: Minimum 5+ years of relevant Scrum master experience in IT projects Good verbal and written communication skills Ability to communicate with remote teams in effective manner High flexibility to travel Educational Requirements Master Of Comp. Applications,Master of Computer Science,Master Of Science,Master Of Technology,Bachelor Of Science,Bachelor of Engineering Service Line Application Development and Maintenance * Location of posting is subject to business requirements

We are seeking a skilled ServiceNow Developer to join our team and help design, develop, and implement solutions using the ServiceNow platform. The ideal candidate will have hands-on experience with Customer Service Management (CSM), IT Service Management (ITSM) modules, and integrations with other systems. You will collaborate with cross-functional teams to ensure successful implementation and continuous improvement of ServiceNow applications that align with business needs. Key Responsibilities: Design, develop, and maintain ServiceNow solutions, particularly focusing on CSM and ITSM modules. Customize ServiceNow out-of-the-box applications, create custom applications, and build workflows to support business requirements. Develop and configure ServiceNow integrations with third-party systems (APIs, Web Services, etc.) using various integration tools. Implement RESTful APIs, SOAP web services, and MID Server integrations for seamless communication between ServiceNow and external systems. Collaborate with stakeholders to understand business requirements and translate them into technical specifications. Ensure platform integrity by performing system updates, regular maintenance, and security management. Work with IT teams to create and manage custom reports and dashboards, providing insights into service management processes. Troubleshoot and resolve incidents, problems, and service requests in a timely and efficient manner. Adhere to ITIL best practices for incident, problem, change, and knowledge management processes. Stay up to date on new ServiceNow features, updates, and best practices to suggest and implement improvements to the platform. Skills and Qualifications: Experience with ServiceNow development, especially in CSM and ITSM modules. Hands-on experience with ServiceNow scripting (Business Rules, Client Scripts, UI Actions, etc.). Expertise in ServiceNow Integration (REST, SOAP, MID Server, IntegrationHub). Strong knowledge of ITIL processes and their implementation within ServiceNow. Proficiency in ServiceNow Workflow Editor and Flow Designer for creating and managing workflows and automations. Familiarity with ServiceNow Discovery and Event Management integrations. Ability to write and execute SQL queries for reporting and data analysis within ServiceNow. Strong troubleshooting and debugging skills. Experience in JavaScript and AngularJS for custom UI development on the ServiceNow platform. Familiarity with the ServiceNow Data Model and CMDB concepts. Experience with Agile methodologies (Scrum/Kanban). ServiceNow Certified Application Developer (CAD) certification is preferred. Preferred Qualifications: ServiceNow CSM and ITSM certification(s). Experience with Service Portal and UI development in ServiceNow. Experience working in cloud-based environments (AWS, Azure, etc.) and familiarity with integration tools and platforms. Familiarity with DevOps tools and processes and how they can be integrated into ServiceNow.

Technical Project Manager (Release & Compliance Management) Location: Noida Type: Full-time Experience: 8-13 Years Job Summary We are looking for a Technical Project Manager to drive product releases, ensure smooth sprint execution, and manage technical compliance across teams. The ideal candidate should have a strong background in release management, agile methodologies, sprint planning, business reporting, and compliance , along with expertise in project management tools like JIRA, Confluence, and others . Key Responsibilities Release & Sprint Management Oversee the end-to-end release lifecycle , ensuring timely and smooth product launches. Work closely with engineering, QA, and product teams to define sprint goals, prioritize tasks, and track progress. Identify and mitigate risks affecting sprint or release timelines . Facilitate sprint planning, backlog grooming, daily stand-ups, and sprint retrospectives. Product Releases & Tech Compliance Drive release planning, coordination, and execution across multiple product teams. Ensure adherence to technical and business compliance requirements for all releases. Implement and monitor release governance processes and compliance frameworks. Work with legal, security, and audit teams to ensure regulatory adherence. Monthly Business Reviews & Stakeholder Management Prepare and present monthly business reviews (MBRs) on product performance, sprint efficiency, and compliance metrics. Provide key insights and recommendations for process improvements. Act as a bridge between product, engineering, and leadership teams , ensuring alignment on deliverables and business priorities. Project Documentation & Process Optimization Maintain detailed project documentation in JIRA, Confluence, and other collaboration tools . Standardize release notes, sprint reports, and compliance records for audit purposes. Continuously improve agile methodologies and best practices within the organization. Required Skills & Qualifications 10-12 years of experience in Technical Project Management, Agile Delivery, or Release Management . Expertise in JIRA, Confluence, and Agile frameworks (Scrum/Kanban). Strong knowledge of release management processes and best practices. Experience in technical compliance and governance frameworks . Excellent documentation skills for technical and business reporting. Strong analytical and problem-solving skills with a data-driven mindset. Ability to manage multiple projects and work cross-functionally with different teams. Excellent communication and stakeholder management skills. Preferred Qualifications PMP, CSM, SAFe Agile, ITIL, or similar certifications . Experience with DevOps and CI/CD pipelines . Knowledge of security and regulatory compliance standards (ISO, GDPR, SOC 2, etc.).

Role & responsibilities Facilitate Scrum ceremonies including Sprint Planning, Daily Stand-ups, Sprint Reviews, and Retrospectives. Coach and mentor the team on Agile principles and practices, fostering a culture of continuous improvement. Work closely with Product Owners to formulate user stories, arrange them in the product backlog, and prepare the backlog for the next sprint. Conduct daily standup meetings with the development team to identify challenges or issues that can delay work or result in a change of plans. Optimize the productivity of the team by managing obstacles, handling interdependencies, and removing impediments. Forecast the number of deliverables possible in an iteration based on evidence. Encourage day-to-day collaboration and communication between the scrum team and Product Owner. Monitor and report on team performance metrics, identifying areas for improvement. Promote a culture of transparency, trust, and accountability within the team. Support the team in adhering to Agile processes and tools, ensuring consistency and quality. Provide training and support to team members to enhance their Agile skills and knowledge.Assist in the development and implementation of Agile methodologies and best practices across the organization. If interested, share your CV on - nmscareer26@gmail.com Preferred candidate profile • Experience in the insurance or financial services industry is highly desirable. • Knowledge of the insurance lifecycle policy & claims is a plus.

We at Ebixcash are looking for Scrum Master position for Pune location. In case if you are interested for this requirement, would request you to share your updated resume at shruti.mudiganti@ebixcash.com. Job Description Scrum Master- Responsibilities * Facilitate Scrum ceremonies such as daily stand-up meetings, sprint planning, sprint review, and sprint retrospective. * Track KPIs and help teams deliver high-quality products/solutions on time. * Guide and coach the team on Agile Scrum principles and practices. * Work with the Product Owner to prioritize the product backlog. * Facilitate Scrum ceremonies such as daily stand-up meetings, sprint planning, sprint review, Backlog grooming and sprint retrospective. Preferred skills and qualifications: * General conceptual understanding of programming and DB querying. * Certification in Agile methodologies, like Certified Scrum Master (CSM) or Professional Scrum Master (PSM). * SAFe certification and Kanban certification are a plus. * Prior knowledge of Agile project management tools, such as Jira or Trello. * Minimum of 3 years of experience as a Scrum Master. * Strong knowledge of Agile Scrum principles and practices. * Strong problem-solving and analytical skills. * Ability to lead and facilitate Scrum ceremonies.

Job Description: Medline Industries has an opening for an experienced Scrum Master. The Scrum Master will work with the team to facilitate overall coordination, status reporting, and scheduling, ensuring that project goals and objectives are met through effective Agile practices. The ideal candidate should have a clear understanding of Agile values and the reasoning behind them, as they will be expected to coach the team around these principles. Key Responsibilities: Facilitate Scrum Ceremonies: Lead Sprint Planning, Daily Scrum, Sprint Review, Sprint Retrospective, and Backlog grooming sessions. Liaise with Product Owner and Business Analysts: Ensure completeness and clarity of user stories and acceptance criteria. Guide Self-Organization: Help the team maximize self-organization and improve their standards of work. Manage Relationships: Communicate effectively with the project sponsor, senior management, and other project contributors. Improve Transparency: Assist with internal and external communication, radiating information to improve transparency. Remove Impediments: Identify and eliminate obstacles that hinder the team's progress or guide the team to find the right personnel to remove impediments. Drive Process Improvements: Identify opportunities for process improvements and drive them from idea to implementation. Act as a Change Agent: Contribute to the advancement and improvement of Agile practices within the organization. Skills / Experience: Experience: Minimum 10 years of total experience, with at least 6-7 years as a Scrum practitioner on Scrum teams. Global Teams: Experience working with onshore-offshore model/global teams. Coaching Skills: Strong coaching and people skills. Communication Skills: Excellent verbal and written communication/interpersonal skills. Tools: Experience with JIRA and Confluence. Technical Knowledge: Understanding of software development lifecycle models and fundamentals of DevOps/Continuous Delivery Pipeline. Agile Metrics: Experience using Agile performance metrics to drive accountability and continuous improvement. Scaled Agile: Experience with Scaled Agile Framework (SAFe) or other scaled Agile methodologies. Certification: Certified Scrum Master (CSM) or equivalent certification is preferred. Additional Skills: Experience in MS Project is a plus

About The Role : Minimum 9+ years of IT software Project Management experience At least 3+ years Scrum Master experience Should have experience in facilitating daily stand-up, iteration planning, sprint review, and sprint retrospective Should be able to manage the engineering development projects and facilitates sprint releases Should have the experience to create or analyze business requirements documents and project timelines Proactively identify and eliminate impediments and facilitate the flow Maintain team data in project management software like JIRA, to support estimates and execution Strong oral and written communication skills; excellent problem solving and analytical skills. Short Description Proven ability to drive project planning and execution process and add value beyond just a task-oriented doer or project manager Familiarity with systems development lifecycle (SDLC) Guides and coaches the Scrum Team on how to use Agile practices and principles to deliver high quality products and services to our customers. Gets team to a high performing level by recognizing areas of strength and improvement and employing appropriate coaching and development techniques. Responsible for ensuring Scrum is understood and the team adheres to Scrum theory, practice, and guidelines. Coaches the Scrum team in self-organization, cross-functional skillset, domain knowledge and communicates effectively, both internally and externally working within the Scrum team. Works with Scrum Team, as well as internal and external stakeholders, to influence and drive decision making and support organizational project or product teams. Resolves team impediments with other Scrum Masters to increase the effectiveness of the application of Scrum in the organization. Ensure to work on different metrics reports, weekly, monthly and maintain project artifacts. Facilitates and supports all scrum events:Sprint Planning, Daily Scrum, Sprint Review, and Sprint Retrospective. Track overall project progress and keep informed all key stakeholders

Skillset: Core requirements * Mandatory ITSM CSM Service Now Scripting and JavaScript Workflow/Flow designer Integrations and Rest API knowledge Additional requirements Domain Separation ITBM/PPM ITOM ITAM CMDB Service Now Upgrade experience

Hi, We are looking for a Scrum Master Skills:Scrum Master,Automotive Domain,CSM Exp: 10 to 14 Location:Bangalore NP:within 90 days Interested candidate send resume to sreeram.sekhar@thakralone.in