1189 Csm Jobs - Page 15

Role & responsibilities Key Responsibilities: Own and manage the product backlog, ensuring it is clearly defined, prioritized based on business value and customer needs, and represented using RICE scoring. Define clear and concise user stories along with robust acceptance criteria to ensure alignment between stakeholder expectations and development outcomes. Collaborate effectively with stakeholders to gather business requirements, provide clarifications, and ensure ongoing alignment with strategic business objectives. Act as a liaison between business stakeholders, the Product Manager, and the development team, maintaining clear communication and shared understanding. Participate actively i...

Ready to take your ServiceNow career to the next level? Were looking for an experienced ServiceNow Business Analyst to join our team in Pune. In this role, youll play a key part in shaping customer outcomes on complex ServiceNow projects, working closely with clients to capture business processes, define strategies, and drive successful implementations. This is an on-site role based in Pune – ideal for professionals who are immediately available and ready to make an impact. What You’ll Be Doing Leading workshops and driving multiple ServiceNow implementations from a customer strategy perspective. Understanding customer needs, defining strategies, and recommending improvements for efficiency ...

As an Associate at IBM, you'll work with clients to co-create solutions to major real-world challenges by using best practice technologies, tools, techniques, and products to translate system requirements into the design and development of customized systems. In your role, you will be responsible for: Your primary responsibilities include: Working on the end-to-end feature development and solving challenges faced in the implementation. Collaborate with key stakeholders, internal and external, to understand the problems, issues with the product and features and solve the issues as per SLAs defined. Being eager to learn new technologies and implementing the same in feature development Required...

About the Role: We are looking for a hands-on Technical Leader who can drive both modernization of enterprise applications and lead AI/ML initiatives for global clients. This role combines strong coding skills (Angular + Spring Boot), delivery ownership, and solutioning with AI/ML for business transformation. Key Responsibilities: Application Modernization: Lead migration of legacy applications into cloud-ready, scalable, and API-driven platforms. Stay hands-on with Angular (latest) and Spring Boot (Java) to design and deliver enterprise-grade solutions. Ensure technical excellence with code reviews, best practices, and secure design principles. AI/ML Solutioning & Delivery: Partner with cus...

The Team: The Data & Distribution Program Management group leads and supports the EDO Technology group to drive strategic initiatives and efficiencies systems (technology cost management, productivity, DevOps practices and thought leadership, etc.) The Program Management team is a group of program and project managers responsible for guiding and supporting the technology function to deliver multi-year strategic technology initiatives and programs of work. As a team, we work across the Data & Distribution technology function, and its associated stakeholders including software development, IT Infrastructure, and business management to provide structure and transparency to senior leadership. Re...

xperience: 5+ years of experience as ServiceNow Developer ITSM, HRSD, CSM, Integration, Implementation, any scripting language experience, ITOM, ITAM, CMDB Key aspects of ServiceNow positions: Skills: A strong command of JavaScript, Glide API, and experience with ServiceNow modules like ITSM, ITOM, HRSD, CSM, and GRC are frequently sought after. Responsibilities: These roles involve developing and customizing ServiceNow applications, implementing workflows, integrating with other systems, and ensuring platform governance. Locations: Pune, Bangalore, and Hyderabad Hybrid/Remote: Hybrid work model

Role & responsibilities Preferred candidate profile Relevant Experience (in Yrs) 6 8 Years Must Have Technical/Functional Skills • Experience as a ServiceNow ITSM Sr.Developer and Implementing HR Module, CSM, SPM ( TTPM),ITOM,ITEM, BPM , Service Portal.Incident Management, Problem Management, Change Management, Knowledge Management, or Service Catalog, Mobile App, Virtual Agent • Ability to configure ServiceNow ITSM applications in alignment with approved design plans. • Knowledge of unit testing, system integration testing, performance testing, user acceptance testing, or any client-specific testing • Experience with developing ServiceNow software solutions using JavaScript, Jelly, one or m...

As a ServiceNow Consultant, you will be responsible for leading and executing ServiceNow projects and initiatives for clients. You will work closely with clients to understand their requirements, identify opportunities for improvement, and develop innovative solutions leveraging the ServiceNow platform. What You'll Do As a ServiceNow Custom Application Developer, you'll be a key driver in transforming client requirements into robust, functional ServiceNow applications. Your responsibilities will include Lead the full lifecycle of custom application development on the ServiceNow platform, from initial concept and requirements gathering to design, development, testing, and deployment. Architec...

Required minimum experience of 10+ Years with SW Development background - At least 3+ Years as Scrum Master Responsibilities - As a Scrum Master, manage 1-2 Scrum Teams, ensuring timely delivery of features within budget and quality to achieve customer satisfaction. - Takes care that the team follows the software development process with all relevant process steps (responsible for process execution) - Effectively guide and facilitate the sprint ceremonies to consistently achieve the sprint goals. - Protect scrum team from outside distractions, impediments or team conflicts, and maintain focus on product backlog and project timeline. - Work/collaborate/communicate effectively with internal an...

Skill required: Retirement Solutions - Customer Service Designation: Customer Service Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years What would you do? The Client Services Manager I (CSM I) is responsible for ensuring institutional client satisfaction across markets by managing specific daily administrative, operational and record keeping functions of institutional clients through tactical day-to-day support for client service and business development. Services clients, drives best practices, and improves client outcomes through excellent customer service and operational excellence. Respond to client service needs and own end to end identified tasks through a cent...

Role Purpose The purpose of this role is to provide solutions and bridge the gap between technology and business know-how to deliver any client solution Do 1. Bridging the gap between project and support teams through techno-functional expertise For a new business implementation project, drive the end to end process from business requirement management to integration & configuration and production deployment Check the feasibility of the new change requirements and provide optimal solution to the client with clear timelines Provide techno-functional solution support for all the new business implementations while building the entire system from the scratch Support the solutioning team from arc...

Role Overview: We are seeking a highly experienced and visionary ServiceNow Architect with a strong focus on ServiceNow App Engine implementation . The ideal candidate will possess over 10 years of progressive experience in IT, with a significant portion dedicated to architecting and delivering robust solutions on the ServiceNow platform. This role requires deep technical expertise, strategic thinking, and the ability to lead the design and implementation of custom applications using ServiceNow's low-code/no-code capabilities, particularly within the App Engine ecosystem. Key Responsibilities: Lead the architectural design, development, and implementation of custom applications and workflows...

Role Description Develop custom applications, business rules, client scripts, UI policies, UI actions, and other ServiceNow components. Configure and customize ServiceNow workflows, modules (e.g., ITSM, HR, ITOM, CSM), and other functionalities. Integrate ServiceNow with other enterprise systems and applications using REST, SOAP, and other integration methods. Develop and maintain integrations with third-party tools and services. Enhance the user experience by developing dashboards, reports, and portals. Troubleshoot and resolve technical issues, ensuring the platform's stability and performance. Automate business processes and workflows using ServiceNow's scripting and automation tools. Wor...

About The Role Job Title Post Merger Integration _ Senior Analyst_ICF Management Level: 10 Senior Analyst Location: Bangalore Must have skills: Project Management Good to have skills: High level of proficiency in PowerPoint, Excel, Word Job Summary : We are part of Corporate Development (CD) - Mergers & Acquisitions (M&A), responsible for identifying and executing inorganic opportunities to advance the Firms strategic objectives. Our team works with Senior Management across all Operating Groups, Growth Platforms, and geographies. We offer Project Management Office (PMO) support for PMI leads in Growth Markets (GM), Europe (EU), and United States (US) regions. As trusted advisors, we drive se...

Senior Executive- Customer Success (SPANISH_NIGHT SHIFT) We are looking for a candidate with a minimum of 4-6 years of experience. At Mercer-Mettl, the Customer Success team is at the forefront of delivering stellar experiences to our clients. A fast-moving, high-performing team responsible for managing our marquee clients across the globe. As a Customer Success Manager (CSM), you would be responsible for managing key/large accounts as well as stakeholders of specific regions. This role requires quick thinking/decision making along with collaboration with all internal and external stakeholders. Complex solutioning and ensure smooth delivery of the same for our clients is the key focus area w...

Facilitator : Facilitate Scrum ceremonies, including Sprint Planning, Daily Stand-ups, Sprint Reviews, and Sprint Retrospectives. Ensure that meetings are productive and focused. Servant Leader : Support the development team by removing obstacles and impediments that may hinder their progress. Foster a collaborative and self-organizing team environment. Coaching : Coach the team on Agile principles and practices, helping them to understand and implement Scrum effectively. Guide the Product Owner in managing the product backlog and prioritizing work. Communication : Act as a liaison between the development team and stakeholders, ensuring clear communication and understanding of project goals....

Role & responsibilities The role requires expertise in ServiceNow scripting, integration, and configuration to ensure the platform meets the organizations needs. Responsibilities: • Implement CSM OR ITOM OR CMDB OR HRSD OR FSM OR ITSM solutions using industry best practices within the ServiceNow platform. • Develop and customize ServiceNow applications, workflows, and scripts, including Business Rules, Script Includes, Fix Scripts, etc. • Create and configure Service Portal and widgets. • Integrate ServiceNow with other systems using REST and SOAP-based integrations, and create scripted REST and SOAP APIs. • Implement ServiceNow projects in a Domain-separated instance. • Implement ServiceNow...

Required Technical and Professional Experience 8+ Years of hands-on experience in ServiceNow development. 5+ years of experience in developing and implementing ServiceNow CSM solutions, with a focus on case management, knowledge management, surveys, and omnibus-channel processes, Experience in developing and implementing ServiceNow FSM solutions, particularly focusing on work orders, tasks, scheduling, and resource management. Completion of Customer Service Management (CSM) Professional Plus Suite. Preferred Technical and Professional Experience Certified Implementation Specialist - Field Service Management) certification in ServiceNow, CIS-CSM (Certified Implementation Specialist - Customer...

As a Cyber Security Specialist, you will play a crucial role in developing security concepts that align with technical requirements, commercial considerations, and product strategy. You will be an integral part of the security management team, establishing connections with various internal stakeholders. Your responsibilities will include configuring the crypto stack for CMAC generation and verification, as well as handling Secure Onboard Communication (SecOC) and Security Manager in CANoe. Additionally, you will analyze customer requirement specifications, design KeyM components, and manage HSM configuration and integration. Your role will involve securing diagnostics, configuring secure boo...

Chubb is a world leader in insurance, operating in 54 countries and territories, providing a wide range of insurance services to commercial and personal clients. With exceptional financial strength and a global presence, Chubb offers diverse product and service offerings to its clients. As part of Chubb Limited, listed on the New York Stock Exchange (NYSE: CB) and a component of the S&P 500 index, Chubb employs around 40,000 people worldwide. At Chubb India, we are committed to digital transformation through engineering excellence and analytics. We have been recognized as a Great Place to Work for the third consecutive year, fostering a culture where innovation and growth are encouraged. We ...

You will be working as a Scrum Master - Associate with 5-8 years of experience in the IT industry. Your responsibilities will include leading 2-3 scrum/Kanban/XP teams and promoting agility within the team. You will be responsible for driving all the ceremonies for the scrum teams, tracking backlog conversion work, and assisting the team and PO/Team in story writing and organizing requirement components. Additionally, you will coach teams through the agile adoption journey with suitable frameworks and evaluate and advise Agile Frameworks, tools, and techniques to the team. Organizing metrics for the team and stakeholders to provide transparency and visibility in release work will also be par...

As a Lead Full Stack Developer at our dynamic and growing company, you will have the opportunity to utilize your leadership skills and technical expertise to drive innovation and make a real impact. We are seeking a talented and motivated individual with 5 to 8 years of experience to join our team in Bengaluru. Our ideal candidate possesses great leadership skills, a passion for technology, a strong understanding of software development principles, and a desire to continuously learn and grow their skills. In this role, you will oversee the development process from start to finish, collaborating closely with our design and product teams to ensure that our web-based applications for a market-l...

As a seasoned Technical Delivery Manager with 15 years of experience, you will be responsible for overseeing the successful delivery of complex technical projects and solutions. Your strong background in technology, exceptional project management skills, and ability to collaborate effectively with cross-functional teams will be key to your success in this role. You will take on end-to-end ownership of project delivery, ensuring alignment with business goals, managing stakeholder expectations, and driving technical excellence. This position is based in Cochin/Trivandrum (Hybrid Mode) and requires a minimum of 12-15 years of experience. Your primary skills should include 18 years of experience...

NTT DATA is searching for a Senior ServiceNow Technical Consultant who is enthusiastic about ServiceNow and eager to continue learning and evolving with the platform on a daily basis. As a Senior ServiceNow Technical Consultant, you will have direct access to highly accomplished individuals within the ServiceNow ecosystem, providing you with the opportunity to work on a diverse range of implementations, integrations, and upgrades with clients of varying sizes, including some of the world's top Enterprise companies. The commitment to learning and development at NTT DATA offers Senior ServiceNow Technical Consultants a unique chance for growth, with individualized roadmaps and training to supp...

The ideal candidate for this role should have a minimum of 7 years of experience in IT Service Management (ITSM) and IT Operations Management (ITOM) with expertise in Customer Service Management (CSM) and Enterprise Architecture (EA) modules. Key responsibilities include designing, developing, and implementing ServiceNow solutions encompassing ITSM, ITOM, HR Service Delivery (HRSD), and custom modules. You will be tasked with creating and customizing ServiceNow workflows, business rules, UI policies, client scripts, and integrations. Additionally, configuring and maintaining ServiceNow forms, fields, views, and roles are essential aspects of this role. Collaboration with stakeholders to gath...