1731 Csm Jobs - Page 14

About VOIS: VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value and enhancing quality and efficiency across 28 countries, and operating from 7 locations: Albania, Egypt, Hungary, India, Romania, Spain and the UK.Over 29,000 highly skilled individuals are dedicated to being Vodafone Groups partner of choice for talent, technology, and transformation. We deliver the best services across IT, Business Intelligence Services, Customer Operations, Business Operations, HR, Finance, Supply Chain, HR Operations, and many more.Established in 2006, _VOIS has evolved into a global, multi-functional organisation, a Centre of Excellence for Intelligent Solutions f...

EAI Systems is IT consultancy services provider with 18+ years experience in delivering major transformation programs. Founded in the UK, our global presence is now spread across India, Middle East, Germany, the Netherlands, and the US. We have an exceptional team of certified in-house PEGA experts, state-of-the-art research facilities and deep reach into specialist networks. We are PEGA Partners and renowned for our pragmatism, agility, speed, and cost-effectiveness. JD Pega Program Manager Designation: Pega Program Manager/Scrum Master - Location: India-Work From Home Experience: 10-15 Years PEGA Program Manager oversees large-scale programs that leverage the Pega platform to meet an organ...

Design, develop, and implement ServiceNow solutions using best practices Customize modules such as Incident, Problem, Change, Request, Knowledge, CMDB, Service Catalog Develop and maintain Workflows, Flow Designer flows, Business Rules, Client Scripts, UI Policies Create and enhance Service Catalog items and integrations with other systems via REST/SOAP APIs Implement automation for operational efficiency Maintain and enhance reports, dashboards, and Performance Analytics Ensure platform security through ACLs and role-based access Perform unit testing, debugging, and deployment across environments Collaborate with stakeholders to gather requirements and translate them into technical solution...

Sikich is seeking a candidate with strong leadership skills who can effectively lead teams, deliver projects on time, and drive project success in a challenging environment. The Project Manager leads highly visible client implementation projects supporting the planning, development and implementation of project efforts that utilize information technology solutions in a fast-paced environment. Projects are typically client implementation projects that span a degree of size and complexity and allow the Project Manager to work with a variety of clients within the Life Science, Pharmaceutical and Medical Device industries. The ideal candidate will have the ability to work with a team of resource...

ServiceNow Architect CSM (Pre-Sales & Post-Sales) Location: Mohali, India | Full-time, On-site Shift: 4 pm-1 am Role Overview We are looking for a ServiceNow Architect with proven expertise in Customer Service Management (CSM), especially in the Pre-Sales and Post-Sales lifecycle modules. The Architect will lead the design and implementation of scalable ServiceNow architectures that streamline customer journeysfrom lead capture and onboarding, to contract management, case resolution, and renewals. This role demands strong technical depth, architectural vision, and hands-on experience across multiple ServiceNow applications. Key Responsibilities Architecture & Design Lead the architecture and...

As a Senior Technical Consultant, ServiceNow, you will own the end"‘to"‘end solution build, ensuring every deliverable meets platform standards and best practices. You will guide development activities, mentor technical consultants and junior developers, and partner with Principal consultants to refine complex solutions. Beyond core ITSM, you will lead work on at least one additional product suite (ITOM, ITAM, SecOps, IRM, CSM, HRSD, SPM, or ESM) and translate intricate business needs into secure, scalable outcomes. Your deep platform expertise will influence platform"‘wide implementations and drive consistent, high"‘quality results across engagements. Roles and Responsibilities Solution and...

AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation. AtAHEAD, we prioritize creating a culture of belonging,where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. We are an equal opportunity employer,anddo not discriminatebased onan individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, maritalstatus,or any other protected characteri...

About The Role Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Scaled Agile Framework (SAFe) Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure that application development aligns with business objectives, facilitating communication between stakeholders, and overseeing the tech...

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Scaled Agile Framework (SAFe) Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure that application development aligns with business objectives, facilitating communication between stakeholders, and overseeing the technical aspects o...

Dear candidate, PFB the JD below. Skill : ServiceNow Architect Location: Chennai,Bangalore,Hyderabad Mode: WFO NP :Immediate or Less than 30 days Roles and Responsibilities: ServiceNow Architect 8 to 10 years of ServiceNow experience, with at least 4+ years as an Architect . Expertise in providing end-to-end architecture, solution design, and roadmap planning for ServiceNow implementations. Deep expertise in ITSM (Incident, Change, Problem, Knowledge, Request, Service Catalog) . Strong experience in CSM (case management, portals, omni-channel integrations) . Hands-on knowledge of GRC (Policy & Compliance, Risk, Audit, Vendor Risk) . Proven experience with CMDB, Discovery, Service Mapping, an...

What you will do In this vital role you will as a Scrum Master drive Agile execution and continuous improvement within Scaled Agile (SAFe) environments. The Scrum Master will serve as a servant leader, facilitating Agile ceremonies, coaching teams, and enabling Agile Release Trains (ARTs) to deliver high-value solutions efficiently. The ideal candidate will have extensive experience in SAFe, Agile coaching, cross-team collaboration, and enterprise Agile transformation, ensuring alignment between teams, business objectives, and Lean-Agile principles. Roles & Responsibilities: Act as a Scrum Master within a Scaled Agile (SAFe) environment, facilitating Agile ceremonies such as PI Planning, Scr...

Walk-In Drive Alert! Join Global Growing Team- Immediate hiring for ServiceNow Developer Location: Pune Date: Saturday, 11th Oct 2025 Time: 10.00 AM Key Responsibilities: Minimum 5+ years of strong software development experience with at least 4+ years in ServiceNow applications development and implementation of IT products like ITSM, ITAM, ITOM, ITBM, or SecOps. • Proven track record in building applications using the ServiceNow platform and JavaScript. • Hands-on experience with ServicePortal and UI component development. • Strong knowledge of AJAX, JSON, HTML, XML, CSS, SOAP, REST, and related frameworks. • Passion for JavaScript and web development, with focus on reusability and componen...

We are currently looking for a versatile Customer Success Manager with expertise in Salesforce to join our team. In this role, you will act as an extension of our customer's workforce, offering guidance and advice to ensure they receive a significant return on investment with Salesforce. As a CSM, you will be responsible for identifying and addressing both technical and business concerns and requests, aligning them with customer priorities, projects, and problems. You will bring senior-level expertise and will be responsible for coordinating all deliverables the customer is entitled to, including overseeing the day-to-day customer experience from onboarding through Signature contract renewal...

What you will do In this vital role you will primarily responsible for close collaboration with stakeholders to gather requirements, prioritize features, and guide the development process. The role represents the needs of customers and the business within Quality Management System domain and ensures that strategy and implementation remain connected throughout the value stream. The ideal candidate has good experience in product management, good communication skills, and a deep understanding of Agile methodologies. Roles & Responsibilities: Collaborate with stakeholders to gather and document product requirements, user stories, and acceptance criteria Work closely with the business teams, Scru...

Agile Coach services include but are not limited to: • Support the relevant project leads to manage each project’s scope and timeline • Set up and coordinate sprints, retrospective meetings and daily stand-ups • Set up, configure and support projects in Azure DevOps / Jira Classic - this included updating information in Jira at the required cadences. This potentially includes facilitating the migration/reconfiguration of projects from Azure DevOps / Jira Next Gen to Jira Classic • Providing advice, guidance, and support to help Digital project owners to adopt and embed Jira Classic as required to integrate with Jira Align at a consolidated level – this potentially involves facilitating teams...

Job Summary: We are seeking a skilled and proactive ServiceNow Developer to join our team. The ideal candidate will have hands-on experience across various ServiceNow modules including ITSM , Customer Service Management (CSM) , Integrations , and strong capabilities in scripting , flow design , playbooks , and workflow development . You will be responsible for designing, developing, and implementing ServiceNow solutions tailored to meet business needs and improve operational efficiency. Roles & Responsibilities: Design, develop, and implement ServiceNow solutions with a focus on ITSM and CSM modules. Develop and customize applications using JavaScript , Glide , UI Policies , Business Rules ,...

What you will do In this vital role you will serve as the Scrum Master for one or more of Amgens Process Development Product Teams, driving agile delivery of digital solutions that advance molecule selection processes. You will enable impactful, cross-functional teams by facilitating ceremonies, removing impediments, and promoting agile best practices. You will play a pivotal role in advancing digital capabilities across Process Development and Manufacturing. Demonstrating state-of-the-art technologies, including Generative AI and Machine Learning, you will ensure the seamless flow of instrument data across operational business processes and applications enabling a unified data platform for ...

The Scrum Master is responsible for overseeing a portfolio of programs to ensure that they align with the organization's strategic objectives and deliver maximum value and outcomes. This individual works closely across teams to lead and deliver program and project management services through all phases of the Lifecycle, which include initiation, planning, development, execution, control, and rollout. This individual is responsible for successful delivery, cost management, resource management, and risk management to drive business outcomes that provide exceptional value to users. This role involves leading and coordinating the efforts of team members and third-party contractors or consultants...

As an Associate at IBM, you'll work with clients to co-create solutions to major real-world challenges by using best practice technologies, tools, techniques, and products to translate system requirements into the design and development of customized systems. In your role, you will be responsible for: Your primary responsibilities include: * Working on the end-to-end feature development and solving challenges faced in the implementation. * Collaborate with key stakeholders, internal and external, to understand the problems, issues with the product and features and solve the issues as per SLAs defined. * Being eager to learn new technologies and implementing the same in feature development Re...

What you will do In this vital role you will servant leader and coach for a Product Team. The role cultivates an environment where the team can stay focused with limited disruption from outside impacts, enables the team to effectively use Lean and SAFe Agile practices, removes roadblocks to progress, facilitates Agile events. In partnership with the Product Owner, the Scrum Master tracks team metrics, and guides the team towards becoming successful. Roles & Responsibilities : Leading/running multiple scrums and projects. Facilitate team events such as Daily Stand-ups, Iteration Planning, reviews, and retrospectives Act as a servant leader and coach for and within Product and Platform teams D...

What you will do Amgen is seeking a dedicated Manager to join our Amgen India Program Management Office (PMO) reporting to Sr Manager, PMO. In this vital role you will track, organize, and monitor Amgen India site activation to ensure successful delivery. This role acts as a liaison between business and technical teams, ensuring understanding of requirements and clear communication between team members. Collaborate with leadership to ensure alignment with program goals, schedules, and budget. Ensure adherence to program governance frameworks, PMO processes, and compliance with company policies and industry standards. Serve as the primary liaison for customer handling communication and mitiga...

What you will do Role Description: The Release Train Engineer is a leader and coach who facilitates team ART events, processes, and supports teams in delivering value. The role involves facilitating communication and collaboration among teams, ensuring alignment with the program vision, managing risks and dependencies, and driving relentless improvement. They also often participate in the Lean-Agile transformation, coaching leaders, teams, and Scrum Master/Team Coaches in the new mindset and processes. They help adapt SAFe to the organizations needs, standardizing and documenting practices. This role benefits from expertise in biopharma R&D domains as well as informatics solution delivery. A...

As a Channel Sales Manager for SketchUp's AECO Indirect department in the APAC region, you will play a crucial role in driving exponential business growth by identifying and capitalizing on opportunities to satisfy customer needs through resellers/partners. Your responsibilities will include: - Growing SketchUp enterprise business in the assigned territory by identifying strategic business opportunities and collaborating with License Consultants, Channel partners, CSM, etc. to achieve revenue targets. - Expanding software sales business in the territory to exceed sales targets from key accounts. - Working closely with Technical Managers, Channel Managers, and Partners to promote revenue grow...

In this role as a ServiceNow Functional Consultant specializing in Change & Release Management, your main responsibility will be to standardize and optimize ITIL Service Management processes for a large customer environment. You will focus on delivering and consulting for Change and Release Management processes, consulting and planning for end-to-end CSM / ITSM function and process implementation, and reengineering existing processes while designing new ones to enhance productivity, quality, and service levels. Key Responsibilities: - Standardize and optimize ITIL Service Management processes for a large customer environment - Deliver consulting services for Change and Release Management pro...

STOEX is looking for Customer Success Manager to join our dynamic team and embark on a rewarding career journey We are looking for a customer success manager who can provide ongoing support to our clients and network with them The candidate should be able to contribute to building relationships, implementing new programs that will increase your business revenue potentials ResponsibilitiesEstablish clear client retention goalsPromote the value of the productPromote value through customer experienceReview customer complaints and concerns and seek to improve the customer experienceRequirementsA successful CSM should have strong communication and relationship-building skills They should also be ...