702 Csm Jobs - Page 12

What will your role look like Able to identify system deficiencies and recommends solutions continual service improvements Functional understanding of OpenFrame / CTI technology, NOW Experience UI Framework, JMS integrations, internationalization (i18n) Basic understanding of ServiceNow Machine Learning and Predictive Intelligence capabilities, MID Server Why you will love this role Besides a competitive package, an open workspace full of smart and pragmatic team members, with ever-growing opportunities for professional and personal growth Be a part of a learning culture where teamwork and collaboration are encouraged, diversity is valued and excellence, compassion, openness and ownership is rewarded We would like you to bring along Understanding in ServiceNow development, implementation & integration with hands-on knowledge in javascript, UI policies, UI action, workflow, business rule, client script, Script Includes, Business Rules and ACL. Experience with ServiceNow CSM, ITSM, and Service Portal Experience with ServiceNow in Developer or Support role (Incident, Problem, Change management or Customer Service Management) Solid knowledge of CSM module Experience with instance upgrade and patching Experience with SOAP, RESTful API, scripting with ServiceNow Worked on multiple integrations of ServiceNow-Monitoring Tools Experience in Agent workspace and Virtual agent Functional knowledge of the CSM module of ServiceNow. Location - Chennai,Indore,Pune,India

Requirements: Experience on developing applications on ServiceNow platform. Experience in HTML technologies including JavaScript, HTML, CSS, and AJAX, jQuery, Angular JS. Familiarity with SOA technologies including as REST, SOAP Good to have exposure to AI/ML, RPA, or Virtual Agent technologies. Understanding of application development on a cloud platform. Ability to gather and evaluate user requirements and prepare technical requirement documents. Desire to interact with many different software development teams to develop, unit test, deploy and improve on product performance, quality, security and stability. Experience with the agile methodology for software development teams. Demonstrated aptitude for learning new technologies quickly. Desire to seek continuous improvement in the software development life cycle. Strong understanding of software design patterns, algorithms, and data structures. 3+ years of software development experience in enterprise software environment.

Job Description: Job Summary: We are hiring a ServiceNow Developer with a strong background on the ServiceNow Platform, having experience in various modules of ServiceNow This opportunity will support the transformation of our industry standard Service Assurance systems You will work on new and existing features, enhancements, and defect resolution on one or more of AT&Ts ServiceNow platforms The position requires close collaboration with U S based Product Management, Business Systems, and Operations teams throughout system development life cycles To be successful in this role you have an active background in implementing ServiceNow Modules When required you will have the capability to engage at a ?design & codelevel You will have experience in all aspects of the software development lifecycle and are expected to have good teamwork, communication, and problem-solving skills You will need a deep understanding of software methodologies and the ability to balance technical expertise and acumen Ideally you may have had previous experience in a rapid-growth start-up enterprise Alternatively, you have likely worked within an international environment and possess the entrepreneurial mindset to build and successfully contribute to teams of software engineers Roles & Responsibilities: Design, implement, and trouble-shoot scalable and reusable software systems: 3-tier and cloud-based systems Actively support configuration management of code and software Support detailed documentation of systems and features Act as liaison between external vendors and internal product, business, engineering, and design teams Provide (technical) support to build, motivate, guide, scale, and mentor team members including performance management coaching Actively participate in coding exercises and peer code reviews as part of the development life cycles and change management Actively participate in daily stand-up meetings Experience working in Agile Framework and experience in working/updating stories and getting signoff from the Product owners Skills, Knowledge, and Experience Must have implementation experience for any of the core modules (ITSM, CSM, etc ) of ServiceNow with minimum hands-on experience in development for at least 4 years Knows how to develop administer workflows, Flow, Client scripts, business rules, UI policies, Ui macros, UI pages, Data Policies, UI Actions, email notification & scripts, transform maps, script includes custom app development Technical expertise on portals and widgets Should have Integration experience (bi-Directional REST/SOAP) Considerable experience, ideally a minimum of 4+ years in the following: JavaScript, HTML, CSS, GIT, ServiceNow Specific scripting components Experience in the following areas would be desirable Database concepts: relational, NoSQL, My SQL and modelling, cloud-based technologies (e g , Azure, AWS, etc ), container technologies (e g , Docker, etc ), software methodologies (waterfall, scrum, etc ) and TM Forum Open APIs a plus Desirable: CSA, CAD, CIS Candidates Weekly Hours: 40 Time Type: Regular Location: Bangalore, Karnataka, India It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities AT&T is a fair chance employer and does not initiate a background check until an offer is made

We are seeking a motivated and experienced Scrum Lead to join ZL Engg PMO group. As a Scrum Master, you will be responsible for ensuring that the Scrum framework is understood and enacted. Youll coach and guide teams to deliver high-quality product efficiently while fostering a culture of collaboration and continuous improvement. Key Responsibilities: Facilitate Scrum ceremonies: Sprint Planning, Daily Stand-ups, Sprint Reviews, and Retrospectives. Support and coach the development team, Product Owner, and organization in Agile best practices. Remove impediments or guide the team to remove them, enabling a smooth workflow. Track team progress using Agile metrics such as velocity, burndown charts, etc. Foster a high-performing, self-organizing team culture with a focus on continuous improvement. Collaborate with other Scrum Masters / Project Managers and Development Leads to improve coordination. Ensure proper use of Agile tools like Jira, Confluence. Communicate effectively with stakeholders to ensure transparency around team performance and delivery. Required Qualifications: Bachelor's degree in Computer Science, Engineering, or related field. 5+ years of experience in software development or IT, with 2+ years in a Scrum Master or Agile Lead role . Strong knowledge of Agile and Scrum principles, practices, and frameworks. Scrum Master certification (CSM, PSM I/II, or equivalent) is highly preferred. Experience working with distributed/global teams. Proficiency with Agile project management tools (e.g., Jira). Excellent communication, facilitation, and interpersonal skills.

Hi all , We hiring for the role Scrum master Experience : 7 - 9 years Location : Bangalore Notice period : immediate - 15 days job Description: Scrum Master Job Purpose we are looking for experienced professional who can steer and manage the Common backend platform development. The responsibility will span from Scrum management, project management and collaborate with global stakeholders. Job Responsibilities • 7 to 9 years of experience in scrum / project management experience in I.T. • Manage the scrum and services for innovative data driven applications for Connected Vehicles platform team/s to solve problems in the Connected Trucks world. • Clear understanding of microservices (Spring Boot) driven architecture. • Clear understanding of MVC based framework components. • Familiar with software development and software specialties. • Experienced to handle complex multi-functional projects and programs in agile methodology with program management principles. • Understand and Align Solutions towards Business needs. • As Scrum Master you will be influencing how everyday work is performed within the Connected Platform Team. • Should hands-on experience on all the Scrum Master activities • You will be focusing on facilitating and coordinating the development work within multiple development team (Cloud Backend crews) and make sure the team maintains a high-quality workflow and strives towards continuous improvement in its everyday work. • You will also be contributing to the continuous improvement of the agile way of working within the Connected Backend Team as a whole. • This larger project team believes in a work climate that values people and encourages innovation, collaboration and professionalism. Experience and Skills • Degree in Computer Science, Information Technology, Communication Technology or a comparable qualification • Agile development principles • 5+ years of relevant development experience in any language. • Experience of Azure DevOps, tools and technology landscape • Scrum planning and managing multiple interdependent development teams • Agile planning using Atlassian JIRA, Confluence and Azure maintaining Technical / functional documentation in Confluence • Excellent English proficiency. • Excellent analytical skills and an independent, structured and target-oriented approach to work • Personal initiative, commitment and resilience • Well-developed communication and teamwork skills • Enjoy working in international teams • High degree of flexibility • SAFe Agilist Certification will be preferred • CSM Certified Competencies: • Detail-oriented and thrives in collaborative environment. • Good communications skills, with customers, team and stakeholders. • Business & IT strategy experience. • Customer-focused mindset. Role & responsibilities

Role & responsibilities 8 years of experience as a Scrum Master or in a similar Agile role Certified Scrum Master CSM or equivalent Agile certification Strong understanding of Agile methodologies and principles Excellent communication facilitation and interpersonal skills Experience with Agile project management tools eg JIRA Trello Ability to work effectively in a fast paced collaborative environment Preferred candidate profile

Location Bangalore , Divyashree tech park Whitefield Scrum Master with Manufacturing and Industrial domain ONL Y Exp :- 8-10 yrs Mandatory Criteria:- Passport Mandatory 16 Years Full time Education with no Gap Required Skills: Strong understanding of Scrum and SAFe principles. Facilitate Program Increment (PI) Planning and other SAFe events. Hands on with Agile tools such as Azure Devops and Jira Coordinate with other Scrum Masters and Agile Release Train (ART) members to ensure alignment and synchronization across teams. Excellent communication and interpersonal skills. Problem-solving skills to remove obstacles and help the team stay on track. Strong organizational and time management skills. Qualifications: Certified Scrum Master (CSM) or SAFe Scrum Master (SSM) certification. Minimum 2 to 3 years of experience as a Scrum Master in an Agile environment.

project delivery, including 3+ years as a Scrum Master in Agile teams. Scrum, Kanban, SAFe, JIRA Certified Scrum Master (CSM), Safe Scrum Master, or equivalent Agile certification AI exp.

Position Overview: Strong ServiceNow backend developers who have really got good experience in Servicenow Platform & excellent ServiceNow scripting knowledge, including flow designer and integration skills. Additionally, problem-solving skills are crucial for this position. Any UI-related skills would also be beneficial. Job description: To be successful in this role the candidate must possess the below: 7+ years of Software Development experience and at least 5+ years of ServiceNow Applications Development or Product implementation experience Experience in end-to-end ServiceNow implementations across 2 or more modules HRSD/ITSM/CSM/FSM/ITBM/Discovery/Service Mapping/GRC and experience in HRSD module is a plus Experience in ServiceNow Back-End: creating Catalog Item, Record Producer, Client Scripts ,UI and Data Policies , Business Rules, UI Actions Experience in ServiceNow Integration: Integration HUB, SOAP, REST, Data Sources, Import Set, Transform maps. Experience in Flow Designer, Integration Hub using Flow Designer. Understanding of DevOps Git/Automation Testing(Selenium) Strong working in an Agile/DevOps environment in Continuous Integration, Continuous Delivery, automated testing, Agile metrics Strong skills in User Interface design, Analytical, Problem solving and Quantitative skills. Education and other skills: Bachelors degree (Computer Science, Information Systems, or relational functional field) Working in US -India Overlapping Hours Good communication and strong interpersonal skills with the ability to work effectively in a cross functional team. Self-starter, with a demonstrated ability to learn beyond training.

Responsibilities Successfully plan, execute, monitor, control, and close all technical tasks related to configuration and implementation of all aspects of the ServiceNow platform. • Perform development and configuration of a variety of areas including, but not limited to Incident, Service Catalog, Problem, Change, Knowledge, Asset Management, Configuration Management (CMDB), Reporting, Agent Workspace and Employee Center. • Create/configure and write advanced scripting in Business Rules, Script Includes, REST API, UI Policies, Client Scripts, ACLs, Notifications, UI Pages, UI Macros, and SLAs/OLAs. • Integrations knowledge using REST, SOAP • Hands-on Experience on Service Portal • Hands-on Experience on Performance Analytics • Have knowledge on workflow build or modify workflows and/or Flow Designer based on the requirements • Provide technical support assistance to diagnose and resolve issues and troubleshoot complex ‘how to’ questions. • Define complex application development administration and programming standards. • Works collaboratively with peers to coordinate the overall delivery of technology solutions to the business groups. • Support and create any necessary project documentation that relates to evidencing our requirements. Documenting our processes and procedures and supporting the creation of solution and operations documents. • Experience in implementation of ServiceNow HAMPro, SAMPro, Discovery, Integration Hub is an added advantage • You will explore the alternatives to the recommended solutions based on research that includes literature surveys, information available in public domains, vendor evaluation information, etc. and build POCs • You will create requirement specifications from the business needs, define the to-be-processes and detailed functional designs based on requirements. • You will support configuring solution requirements on the products; understand if any issues, diagnose the root-cause of such issues, seek clarifications, and then identify and shortlist solution alternatives • You will also contribute to unit-level and organizational initiatives with an objective of providing high quality value adding solutions to customers. If you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you! Additional Responsibilities: 3 to 5 years of experience as ServiceNow Developer (implementation role). • Good knowledge of ServiceNow and ITIL. • Understanding Scrum Methodology. • Strong engagement, communication and facilitation skills. • ServiceNow Certified System Administration Technical and Professional Requirements: Primary skills:Technology->Infra_ToolAdministration-ITSM->ServiceNow,Technology->Infra_ToolAdministration-ITSM->ServiceNow-CSM,Technology->Infra_ToolAdministration-ITSM->ServiceNow-HRSD,Technology->Infra_ToolAdministration-ITSM->ServiceNow-ITAM,Technology->Infra_ToolAdministration-ITSM->ServiceNow-ITBM,Technology->Infra_ToolAdministration-ITSM->ServiceNow-ITOM Preferred Skills: Technology->Infra_ToolAdministration-ITSM->ServiceNow Technology->Infra_ToolAdministration-ITSM->ServiceNow-ITBM Technology->Infra_ToolAdministration-ITSM->ServiceNow-ITOM Technology->Infra_ToolAdministration-ITSM->ServiceNow-HRSD Technology->Infra_ToolAdministration-ITSM->ServiceNow-CSM Technology->Infra_ToolAdministration-ITSM->ServiceNow-ITAM

We are looking for a skilled Scrum Master with 8 to 13 years of experience to join our team in Hyderabad and Bangalore. The ideal candidate will have a strong background in Agile methodologies and excellent communication skills. Roles and Responsibility Facilitate daily stand-up meetings, sprint planning sessions, and retrospectives to ensure team alignment and continuous improvement. Coach teams on Agile principles and practices to enhance productivity and efficiency. Collaborate with cross-functional teams to identify and prioritize project requirements. Develop and maintain project plans, resource allocation plans, and status reports. Ensure effective communication among team members, stakeholders, and clients. Identify and mitigate potential roadblocks and risks to ensure successful project delivery. Job Requirements Strong understanding of Agile methodologies and Scrum framework. Excellent communication, interpersonal, and problem-solving skills. Ability to work effectively in a fast-paced environment and adapt to changing priorities. Experience with project management tools such as Jira or Asana. Strong analytical and decision-making skills with attention to detail. Ability to collaborate with distributed teams and stakeholders. Employee type: C2H. Notice period: Immediate joiners.

We are looking for a skilled Scrum Master with 6 to 11 years of experience to join our team in Bangalore. The ideal candidate will have a strong background in Agile methodologies and excellent communication skills. Roles and Responsibility Facilitate Sprint Planning, Daily Stand-ups, Retrospectives, Backlog Refinement, and other Scrum events. Coach teams on Agile principles and practices to improve productivity and efficiency. Collaborate with Product Owners to define and prioritize product backlog items. Work closely with Development Teams to ensure timely delivery of high-quality products. Identify and mitigate risks that could impact project timelines or quality. Develop and maintain metrics to track progress and identify areas for improvement. Job Requirements Strong understanding of Agile principles, including Scrum framework. Excellent communication, facilitation, and coaching skills. Ability to work effectively in a fast-paced environment with multiple stakeholders. Strong problem-solving skills with the ability to think critically and creatively. Experience working with cross-functional teams, including development, QA, and operations. Familiarity with project management tools such as Jira or Asana is a plus.

We are looking for a skilled Scrum Master with 6-9 years of experience to join our team in IDESLABS PRIVATE LIMITED. The ideal candidate will have a strong background in Agile methodologies and excellent communication skills. Roles and Responsibility Facilitate Sprint Planning, Daily Stand-ups, Retrospectives, Backlog Refinement, and other Scrum events. Coach teams on Agile principles and practices to improve productivity and efficiency. Collaborate with Product Owners to define and prioritize product backlog items. Work closely with Development Teams to ensure timely delivery of high-quality products. Identify and mitigate potential roadblocks or obstacles that could impact project timelines. Foster a culture of continuous improvement within the team. Job Requirements Strong understanding of Agile principles, including Scrum framework. Excellent communication, interpersonal, and problem-solving skills. Ability to work effectively in a fast-paced environment with multiple stakeholders. Experience working with cross-functional teams, including development, QA, and design. Strong analytical and organizational skills with attention to detail. Familiarity with project management tools such as Jira or Asana is a plus.

Greetings from TCS Recruitment Team ! For all those Service now , we are coming bigger with the plan of Walk In Drive on 05-July-2025(Saturday) in Kolkata Locations . It is a Walk in Drive planned to attract great Talents in Service now. We believe that your skills and expertise are a better match for the skills we are looking for. Skill: Service now Years of experience: 4 to 14 Years Walk-In-Drive Location: Kolkata Date :05-July-2025 (Saturday) Drive Time: 9 am to 1:00 PM Walk-in-Location Details: Tata Consultancy Services, Gitanjali Park, International Finalcial Hub(CBD), Newtown, Kolkata, Chakpachuria, West Bengal 700156 Eligibility Criteria: Minimum 15 years of regular education (10th + 12th + 3 years graduation) BE/B.Tech/MCA/M.Sc/MS with minimum 2 years of relevant experience post Qualification IT- Experience. B.Sc/BCA Graduates with minimum 2.5 years of relevant experience post qualification IT Experience. Only Full Time courses would be considered. Things to carry for interview: 1 copy of an updated resume, Government ID proof(and photocopy), 1 passport size photo, 1 copy of Double covid-19 vaccination certificate, TCS Application form Job Description Experience as a ServiceNow ITSM Developer and Implementing Incident Management, Problem Management, Change Management, Knowledge Management, or Service Catalog, Mobile App, Virtual Agent Ability to configure ServiceNow ITSM applications in alignment with approved design plans Knowledge of unit testing, system integration testing, performance testing, user acceptance testing, or any client-specific testing Experience with developing ServiceNow software solutions using JavaScript, Jelly, one or more Web Services, XML, HTML and CSS Familiarity with SQL query creation and LDAP Query for connecting to and pulling data from Oracle, MySQL databases and AD respectively Worked with and understands the value in creating repeatable processes to design development, test, staging and production environments that are reliable with high availability Must be ServiceNow Certified Systems Administrator Should possess knowledge in Agile/Scrum methodology Basic knowledge with ITIL/industry standards Knowledge of software development lifecycle (SDLC) Effective communication skills with both non-technical and technical audiences (verbal and written) Excellent Interpersonal skills to work with the project team members collaboratevily Participate and provide feedback during planning meetings (i.e., pre-iteration, and retrospectives) If the JD is matching to you skills, kindly share your CV at the earliest. Please connect for skills, other details and to register. Please forward the same to your friends and colleagues, who are looking for change in Servicenow. Looking forward to connect!!

The Opportunity Avantor is looking for a dynamic, forward-thinking, and experienced Engineer- Service Now Developer, who will be responsible for delivering results against some of the most complex business and technology initiatives. This role will be a full-time position based out of IND- Coimbatore. If you are passionate about solving complex challenges and driving innovation lets talk! : Reporting to the Senior Manager of IT Services, the ServiceNow Developer enables Avantor Sciences to drive IT enhancements and maturity throughout the company. The ServiceNow Developer focuses on ticketing tool development, training, rollouts, and application support. The top priorities are to focus on service management and prevent business disruptions, as well as develop and manage tools associated to IT Service Management and other key applications. A key success factor is to maintain a good relationship with the IT teams. As a key member of the IT Operations team, youll be accountable for the design and evolution of the ServiceNow platform to meet growing business requirements. Reporting to the Manager of IT Service Management, you will grow as you oversee platform governance and help mentor Level 2 support, while still retaining hands-on access for development and advanced troubleshooting.What sets this role apart is its combined technical leadership with operational impact. You'll drive digital transformation, shape the ServiceNow strategy, and enhance user experience - while working with a skilled team in a flexible, growth-focused environment. MAJOR JOB DUTIES AND RESPONSIBILITIES (Lists in order of importance) Development & Configuration Meet real business needs with smart, scalable solutions, workflows, business rules, UI policies, and integrations. Maintain and enhance existing ServiceNow modules (e.g., ITSM, ITOM, HRSD, CSM). Collaborate with stakeholders to gather requirements for real-world solutions with work estimates and effectively implement the enhancements. L3 Support & Mentoring Act as the primary escalation point for complex challenges. Guide others on lower-complexity challenges and best practices. Maintain knowledge documentation about ServiceNow. Governance & Best Practices Define and enforce standards, architectural and process guidelines. Govern enhancements, favoring configuration changes over customizations. Turn data into action by leveraging performance analytics to uncover trends, identify opportunities, and support data-driven decisions. Help others automate what matters most, eliminate manual processes and boost efficiency. Enable seamless integrations between ServiceNow and other business systems using tools like REST, SOAP, XML, AJAX, and more. QUALIFICATIONS (Education/Training, Experience and Certifications) Certified System Administrator (CSA) certification is required. Associate degree or equivalent work experience is required. 2+ years of relevant experience is required. Hands-on Experience working with Business Rules, Client Scripts, UI Policies, UI Scripts, UI Actions, UI Pages, Script Includes, Access Control Lists, APIs and Service Portal is required. Certified in ITIL V3 or above is highly desired. Experience with managing CMDB is highly desired. Experience with web pages and widgets using Bootstrap and AngularJS is highly desired. Experience with third-party integrations and interfaces between is desired. Certified Application Developer (CAD) certification and any one of the mainline implementation certifications is a plus. Experience with ITOM and HRSD modules is a plus. KNOWLEDGE S AND ABILITIES (Those necessary to perform the job competently) Knowledge of how to architect data structures to create applications. Ability to develop and modify a majority of the followingworkflows, forms, lists, business rules, UI components, web services, tables, menus, Client Scripts, UI Scripts, ACLs, UI Pages, and scripted REST APIs. Ability to perform Java scripting, debugging, and deployment using update sets is required. Reporting and Dashboard creation skills. Ability to articulate complex technical concepts in a clear and concise manner and build strong relationships with business units, IT teams, and executives. Ability to manage small projects, including timelines, resources, risks, and budget. Disclaimer: The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Avantor is proud to be an equal opportunity employer. Why Avantor Dare to go further in your career. Join our global team of 14,000+ associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science. The work we do changes people's lives for the better. It brings new patient treatments and therapies to market, giving a cancer survivor the chance to walk his daughter down the aisle. It enables medical devices that help a little boy hear his mom's voice for the first time. Outcomes such as these create unlimited opportunities for you to contribute your talents, learn new skills and grow your career at Avantor. We are committed to helping you on this journey through our diverse, equitable and inclusive culture which includes learning experiences to support your career growth and success. At Avantor, dare to go further and see how the impact of your contributions set science in motion to create a better world. EEO Statement: We are an Equal Employment/Affirmative Action employer and VEVRAA Federal Contractor. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local law. If you need a reasonable accommodation for any part of the employment process, please contact us by email at recruiting@avantorsciences.comand let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address. 3rd party non-solicitation policy:

About the Role: Grade Level (for internal use): 10 The Role Senior Scrum Master The Team The team is focused on agile product development offering insights into global capital markets and the financial services industry. This is an opportunity to be a pivotal part of our fast-growing global organization during an exciting phase in our company's evolution. The Impact The Senior Scrum Master plays a crucial role in driving Agile transformation within the technology team. By facilitating efficient processes and fostering a culture of continuous improvement, this role directly contributes to the successful delivery of projects and enhances the overall team performance. Whats in it for you Opportunity to lead and drive Agile transformation within a leading global organization. Engage with a dynamic team committed to delivering high-quality solutions. Access to professional development and growth opportunities within S&P Global. Work in a collaborative and innovative environment that values continuous improvement. Responsibilities and Impact Facilitate Agile ceremonies such as sprint planning, daily stand-ups, retrospectives, and reviews. Act as a servant leader to the Agile team, guiding them towards continuous improvement and effective delivery. Manage scope changes, risks, and escalate issues as needed, coordinating testing efforts and assisting scrum teams with technical transitions. Support the team in defining and achieving sprint goals and objectives. Foster a culture of collaboration and transparency within the team and across stakeholders. Encourage and support the development of team members, mentoring them in Agile best practices. Conduct data analysis and create and interpret metrics for team performance tracking and improvement. Conduct business analysis and requirement gathering sessions to align database solutions with stakeholder needs. Collaborate with stakeholders to help translate business requirements into technical specifications. Ensure adherence to Agile best practices and participate in Scrum events. Lead initiatives to improve team efficiency and effectiveness in project delivery. What Were Looking For Basic Required Qualifications Bachelor's degree in a relevant field or equivalent work experience. Minimum of 5-9 years of experience in a Scrum Master role, preferably within a technology team. Strong understanding of Agile methodologies, particularly Scrum and Kanban. Excellent communication and interpersonal skills. Proficiency in business analysisExperience in gathering and analyzing business requirements, translating them into technical specifications, and collaborating with stakeholders to ensure alignment between business needs and database solutions. Requirement gathering expertiseAbility to conduct stakeholder interviews, workshops, and requirements gathering sessions to elicit, prioritize, and document business requirements related to database functionality and performance. Basic understanding of SQL queriesAbility to comprehend and analyze existing SQL queries to identify areas for performance improvement. Fundamental understanding of database structureAwareness of database concepts including normalization, indexing, and schema design to assess query performance. Additional Preferred Qualifications Certified Scrum Master (CSM) or similar Agile certification. Experience with Agile tools such as Azure DevOps, JIRA, or Trello. Proven ability to lead and influence teams in a dynamic environment. Familiarity with software development lifecycle (SDLC) and cloud platforms like AWS, Azure, or Google Cloud. Experience in project management and stakeholder engagement. Experience leveraging AI tools to support requirements elicitation, user story creation and refinement, agile event facilitation, and continuous improvement through data-driven insights. About S&P Global Market Intelligence At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, andmake decisions with conviction.For more information, visit www.spglobal.com/marketintelligence . Whats In It For You Our Purpose: Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technologythe right combination can unlock possibility and change the world.Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence, pinpointing risks and opening possibilities. We Accelerate Progress. Our People: Our Values: Integrity, Discovery, Partnership At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits: We take care of you, so you cantake care of business. We care about our people. Thats why we provide everything youand your careerneed to thrive at S&P Global. Health & WellnessHealth care coverage designed for the mind and body. Continuous LearningAccess a wealth of resources to grow your career and learn valuable new skills. Invest in Your FutureSecure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly PerksIts not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the BasicsFrom retail discounts to referral incentive awardssmall perks can make a big difference. For more information on benefits by country visithttps://spgbenefits.com/benefit-summaries Global Hiring and Opportunity at S&P Global: At S&P Global, we are committed to fostering a connected andengaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. Recruitment Fraud Alert If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to reportfraud@spglobal.com. S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, pre-employment training or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here. ----------------------------------------------------------- Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person. US Candidates Only The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf ----------------------------------------------------------- IFTECH202.1 - Middle Professional Tier I (EEO Job Group)

As a ServiceNow Consultant, you will be responsible for leading and executing ServiceNow projects and initiatives for clients. You will work closely with clients to understand their requirements, identify opportunities for improvement, and develop innovative solutions leveraging the ServiceNow platform. What You'll Do As a ServiceNow Custom Application Developer, you'll be a key driver in transforming client requirements into robust, functional ServiceNow applications. Your responsibilities will include Lead the full lifecycle of custom application development on the ServiceNow platform, from initial concept and requirements gathering to design, development, testing, and deployment. Architect, develop, and configure highly customized ServiceNow applications, workflows, forms, reports, and integrations that extend beyond standard module functionalities. Collaborate closely with clients and stakeholders to deeply understand their specific business needs and translate them into technical specifications for custom solutions. Serve as a subject matter expert for custom application development within ServiceNow, advising on best practices, platform capabilities, and innovative approaches to complex problems. Design and implement sophisticated integrations between ServiceNow and various external systems and technologies, ensuring seamless data flow and process automation. Provide technical leadership and guidance on custom application projects, ensuring solutions are scalable, maintainable, and aligned with architectural standards. Conduct product demonstrations and educate stakeholders on the functionality and value of custom ServiceNow applications. Develop and maintain comprehensive project plans, budgets, and schedules for custom application initiatives. Clearly communicate project status, risks, and issues to clients and internal stakeholders. What You'll Bring Bachelors degree in computer science, Information Technology, or a related technical field. 5+ years of hands-on experience with the ServiceNow platform, with a significant focus on architecture, design, and development of custom (scoped) applications. 2+ years of experience developing and managing complex integrations with ServiceNow and other enterprise systems using various protocols and technologies. In-depth technical knowledge of integration protocols and technologies, including REST APIs, SOAP APIs, JDBC, LDAP, and others. Proven expertise with multiple ServiceNow modules, including ITSM, CSM, Service Portal, Service Catalog, with a strong emphasis on Custom (Scoped) Application Development. Demonstrated experience leading successful ServiceNow custom application implementations from inception to completion. Strong problem-solving and analytical skills, with a proven ability to develop creative and effective solutions to complex technical challenges. Excellent verbal and written communication skills, with the ability to articulate complex technical concepts clearly to both technical and non-technical audiences. Experience with other integration toolsets such as Workato, Apptus, or Snaplogic is a significant plus. Experience with Performance Analytics is a plus. Certifications You'll Need ServiceNow Certified System Administrator (CSA) ServiceNow Certified Application Developer (CAD)

About the role: We are seeking an experienced Scrum Master with a strong background in industrial environments and technical projects to lead Agile teams focused on developing advanced solutions for automation, data integration, and industrial systems. As a Scrum Master, you will manage multiple Scrum teams working on complex projects in sectors such as oil and gas, energy, and automation, ensuring the timely delivery of high-quality solutions that align with organizational and customer goals. This role requires a deep understanding of Agile principles, combined with hands-on experience in managing teams that deliver solutions for industrial systems, including OPC UA modeling, PCS7, Python-based automation, and other domain-specific technologies. You will work closely with technical specialists, engineers, and stakeholders to facilitate collaboration, resolve challenges, and maintain alignment with program-level priorities. If you are passionate about Agile leadership in an industrial and technical setting, this position offers the opportunity to drive innovation, optimize team performance, and contribute to cutting-edge industrial solutions. Key Responsibilities Agile Leadership Guide multiple Scrum teams in Agile practices and principles, ensuring alignment with industrial project requirements and objectives. Industrial Focus Understand the technical and operational specifics of industrial systems, including OPC UA, PCS7, and Python-based automation, to effectively support teams in delivering solutions tailored to these environments. Team Development Foster a culture of collaboration, accountability, and high performance by mentoring teams to self-organize and continuously improve. Stakeholder Engagement Act as the primary liaison between technical teams, stakeholders, and project management, ensuring clear communication and alignment on industrial project goals and priorities. Risk Mitigation Proactively identify and address risks related to project timelines, quality, and scope, with a focus on mitigating challenges specific to industrial systems integration. Scrum Processes Ensure adherence to Scrum processes, including readiness and doneness criteria, sprint ceremonies, and Agile best practices tailored to industrial projects. Continuous Improvement Drive process improvements to enhance team efficiency and effectiveness in delivering industrial solutions. Metrics & Reporting Monitor team performance metrics (e.g., velocity, burndown charts) and provide actionable insights to project management for informed decision-making. Obstacle Resolution Proactively identify and resolve obstacles that may hinder progress, especially those unique to industrial systems and environments. Program Alignment Collaborate with global project and portfolio management to align team deliverables with program-level priorities and industrial-specific goals. Qualifications Education Bachelors degree in Engineering, Computer Science, or a related field; certifications such as Certified Scrum Master ( CSM ) or Professional Scrum Master ( PSM ) preferred. Industry Experience Minimum of 3 years of experience as a Scrum Master or Agile leader, with a proven track record in managing teams within industrial environments such as oil and gas, energy, automation, or manufacturing. Technical Familiarity Strong understanding of industrial systems and technologies, including OPC UA, PCS7, Python scripting, and data modeling for automation and system integration. Agile Expertise Deep knowledge of Agile methodologies, particularly Scrum, with experience in tailoring Agile practices for technical and industrial projects. Leadership Skills: Excellent facilitation, coaching, and mentoring abilities, with the capacity to inspire teams and foster a culture of continuous improvement. Communication Skills: Strong interpersonal and communication skills, with the ability to engage and influence stakeholders at all levels, particularly in technical and industrial contexts. Project Management Tools Proficiency in Agile project management tools (e.g., Jira, AzureDevOps) and familiarity with project management tools. Problem-Solving Demonstrated ability to identify and resolve complex challenges, especially those related to the development and integration of industrial systems. Global Collaboration Proven experience working with global and multicultural teams, ensuring alignment across international programs. About the Team Become a part of our mission for sustainabilityclean energy for generations to come. We are a global team of diverse colleagues who share a passion for renewable energy and have a culture of trust and empowerment to make our own ideas a reality. We focus on personal and professional development to grow internally within our organization. Who is Siemens Energy At Siemens Energy, we are more than just an energy technology company. We meet the growing energy demand across 90+ countries while ensuring our climate is protected. With more than 96,000 dedicated employees, we not only generate electricity for over 16% of the global community, but were also using our technology to help protect people and the environment. Our global team is committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible. We uphold a 150-year legacy of innovation that encourages our search for people who will support our focus on decarbonization, new technologies, and energy transformation.

Educational Bachelor of Engineering Service Line Quality Responsibilities Roles and Responsibilities: Diagnose current state of Agile practices and suggest improvement actions; Consulting the clients to Define an Agile adoption/transformation strategy at various levels- enterprise, portfolio, program and team; Coach teams and help them improve their Agile maturity; Design and deliver appropriate Agile training interventions; Influence client stakeholders and help them understand the benefits of Agile adoption on a need basis; Coach teams in adopting engineering practices; and Develop and deliver customized, role-based Agile coaching/ training intervention. Preferred Skills: Foundational-Development Methodology-Scrum

Educational Bachelor Of Comp. Applications,BTech,Bachelor of Engineering,MTech,MCA,MBA Service Line Cloud & Infrastructure Services Responsibilities Successfully plan, execute, monitor, control, and close all technical tasks related to configuration and implementation of all aspects of the ServiceNow platform. Perform development and configuration of a variety of areas including, but not limited to Incident, Service Catalog, Problem, Change, Knowledge, Asset Management, Configuration Management (CMDB), Reporting, Agent Workspace and Employee Center. Create/configure and write advanced scripting in Business Rules, Script Includes, REST API, UI Policies, Client Scripts, ACL’s, Notifications, UI Pages, UI Macros, and SLAs/OLAs. Integrations knowledge using REST, SOAP Hands-on Experience on Service Portal Hands-on Experience on Performance Analytics Have knowledge on workflow build or modify workflows and/or Flow Designer based on the requirements Provide technical support assistance to diagnose and resolve issues and troubleshoot complex ‘how to’ questions. Define complex application development administration and programming standards. Works collaboratively with peers to coordinate the overall delivery of technology solutions to the business groups. Support and create any necessary project documentation that relates to evidencing our requirements. Documenting our processes and procedures and supporting the creation of solution and operations documents. Experience in implementation of ServiceNow HAMPro, SAMPro, Discovery, Integration Hub is an added advantage You will explore the alternatives to the recommended solutions based on research that includes literature surveys, information available in public domains, vendor evaluation information, etc. and build POCs You will create requirement specifications from the business needs, define the to-be-processes and detailed functional designs based on requirements. You will support configuring solution requirements on the products; understand if any issues, diagnose the root-cause of such issues, seek clarifications, and then identify and shortlist solution alternatives You will also contribute to unit-level and organizational initiatives with an objective of providing high quality value adding solutions to customers. If you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you! Additional Responsibilities: 3 to 5 years of experience as ServiceNow Developer (implementation role). Good knowledge of ServiceNow and ITIL. Understanding Scrum Methodology. Strong engagement, communication and facilitation skills. ServiceNow Certified System Administration Technical and Professional : Primary skills:Technology-Infra_ToolAdministration-ITSM-ServiceNow,Technology-Infra_ToolAdministration-ITSM-ServiceNow-CSM,Technology-Infra_ToolAdministration-ITSM-ServiceNow-HRSD,Technology-Infra_ToolAdministration-ITSM-ServiceNow-ITAM,Technology-Infra_ToolAdministration-ITSM-ServiceNow-ITBM,Technology-Infra_ToolAdministration-ITSM-ServiceNow-ITOM Preferred Skills: Technology-Infra_ToolAdministration-ITSM-ServiceNow Technology-Infra_ToolAdministration-ITSM-ServiceNow-ITBM Technology-Infra_ToolAdministration-ITSM-ServiceNow-ITOM Technology-Infra_ToolAdministration-ITSM-ServiceNow-HRSD Technology-Infra_ToolAdministration-ITSM-ServiceNow-CSM Technology-Infra_ToolAdministration-ITSM-ServiceNow-ITAM

Educational Bachelor of Engineering,Bachelor Of Technology,Bachelor Of Comp. Applications,Master of Computer Science,Bachelor Of Computer Science,Master Of Technology,Master Of Comp. Applications Service Line Application Development and Maintenance Responsibilities Guiding the team and organization on how to use Agile/Scrum practices and values to delight customers Guiding the team on self-organization to fill in the intentional gaps left in the Agile/Scrum frameworks Enabling team to be more cross functional Conducting Scrum Ceremonies, Guiding the team in estimation and getting clarifications from PO, working with PO on regular basis Assessing the Scrum Maturity of the team and organization and coaching the team to higher levels of maturity, at a pace that is sustainable and comfortable for the team and organization. Removing impediments or guiding the team to remove impediments by finding the right personnel to remove the impediment. Tracking Agile Metrics as part of Sprint Cycle and reporting. Scrum Training Sessions for the unit/groups. Technical and Professional : Good skills and knowledge of servant leadership, facilitation, situational awareness, conflict resolution, continual improvement, empowerment, and increasing transparency. Knowledge and experience in handling various well-documented patterns and techniques for filling in the intentional gaps left in the Scrum approach (examplenumerous Burndown technologies, various Retrospective formats, handling bugs, etc.) Knowledge and experience in implementing technical engineering practices (Code Refactoring, Addressing and preventing Technical Debts, TDD etc) in projects Professional scrum master certification like CSM/PSM/SAFe RTE/SAFe Scrum Master are preferable Knowledge of other Agile approachesXP, Kanban, Crystal, FDD, etc. Awareness and experience with widely successful Agile techniquesUser Stories, ATDD, TDD, Continuous Integration, Continuous Testing, Pairing, Automated Testing, Agile Games. Preferred Skills: Foundational-Development Methodology-Infosys Global Agile methodology-Scrum master Foundational-Development Methodology-Scrum

Educational Bachelor of Engineering,Bachelor Of Technology,Bachelor Of Comp. Applications,Master Of Comp. Applications,Master Of Technology Service Line Application Development and Maintenance Responsibilities Responsibilities Guiding the team and organization on how to use Agile/Scrum practices and values to delight customers Guiding the team on self-organization to fill in the intentional gaps left in the Agile/Scrum frameworks Enabling team to be more cross functional Conducting Scrum Ceremonies, Guiding the team in estimation and getting clarifications from PO, working with PO on regular basis Assessing the Scrum Maturity of the team and organization and coaching the team to higher levels of maturity, at a pace that is sustainable and comfortable for the team and organization. Removing impediments or guiding the team to remove impediments by finding the right personnel to remove the impediment. Tracking Agile Metrics as part of Sprint Cycle and reporting. Scrum Training Sessions for the unit/groups. Technical and Professional : Skills: Good skills and knowledge of servant leadership, facilitation, situational awareness, conflict resolution, continual improvement, empowerment, and increasing transparency. Knowledge and experience in handling various well-documented patterns and techniques for filling in the intentional gaps left in the Scrum approach (examplenumerous Burndown technologies, various Retrospective formats, handling bugs, etc.) Knowledge and experience in implementing technical engineering practices (Code Refactoring, Addressing and preventing Technical Debts, TDD etc) in projects Professional scrum master certification like CSM/PSM/SAFe RTE/SAFe Scrum Master are preferable Knowledge of other Agile approachesXP, Kanban, Crystal, FDD, etc. Awareness and experience with widely successful Agile techniquesUser Stories, ATDD, TDD, Continuous Integration, Continuous Testing, Pairing, Automated Testing, Agile Games. Preferred Skills: Foundational-Development Methodology-Infosys Global Agile methodology-Scrum master Foundational-Development Methodology-Scrum

123988- Jasbeer Must Have Agile, Scrum Master, Project Management, Communication Skills Additional Skills 10+ years of overall Scrum Master, Project Management and delivery experience. *Hands on practitioner of selected or multiple industry recognized software development methodologies including, but not limited to Agile, Lean, Waterfall, ITIL(ITSM) etc. *Proven track record in managing delivery engagements end-to-end with multi-vendor teams having high visibility and high business impact projects. *Experience in governing project delivery across the board of all stakeholders. *Experience and up-to-date knowledge on implementation of 3rd party solutions. *Experience with outcome based setups, delivering on hard commitments and fixed timelines. *Strong in effort estimation, planning and scheduling delivery. *Manage project schedule, cost, quality and scope. *Program Level status reporting on the cost, schedule and improvements periodically.

As an Associate at IBM, you'll work with clients to co-create solutions to major real-world challenges by using best practice technologies, tools, techniques, and products to translate system requirements into the design and development of customized systems. Your primary responsibilities include: Working on the end-to-end feature development and solving challenges faced in the implementation. Collaborate with key stakeholders, internal and external, to understand the problems, issues with the product and features and solve the issues as per SLAs defined. Being eager to learn new technologies and implementing the same in feature development Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Experience in Implementation, and design ServiceNow CSM solutions Experience in CSM Application related integration use cases Excellent in client stakeholder and customers management and ServiceNow Certifications will have added advantage Deep understanding and solutioning capabilities in ServiceNow Global scope and foundational data such as Location, Organization, CMDB In-depth experience and solutioning capabilities using Scoped Application Preferred technical and professional experience Experience in Implementation, and design ServiceNow CSM solutions Experience in CSM Application related integration use cases Excellent in client stakeholder and customers management and ServiceNow Certifications will have added advantage Deep understanding and solutioning capabilities in ServiceNow Global scope and foundational data such as Location, Organization, CMDB In-depth experience and solutioning capabilities using Scoped Application

Act as the Scrum Master for the team, facilitating Agile ceremonies (sprint planning, daily stand-ups, sprint reviews, and retrospectives). Promote Agile principles, remove obstacles, and ensure adherence to Scrum practices. Project PlanningCollaborate with product owners and stakeholders to define project scope, objectives, and timelines. Assist in the creation and maintenance of the product backlog. Technical ExpertisePossess strong technical knowledge and proficiency in the technologies used by the team (e.g., programming languages, frameworks, databases, etc.). Guide the team in technical decision-making and best practices. Code ReviewsConduct regular code reviews to ensure code quality, adherence to coding standards, and the implementation of best practices. Continuous Integration and Deployment (CI/CD)Promote the adoption of CI/CD practices to automate the build, testing, and deployment processes, ensuring a streamlined development workflow. Risk ManagementIdentify and mitigate technical risks and challenges that may impact project success. Proactively address technical issues and provide timely solutions. CollaborationFoster collaboration and effective communication among team members, product owners, and stakeholders to ensure alignment and successful project outcomes. Performance ManagementSet clear performance expectations for team members and provide regular feedback. Identify and address performance issues and development needs. Continuous ImprovementEncourage a culture of continuous improvement within the team. Identify opportunities to enhance processes, productivity, and software quality. Stakeholder ManagementManage relationships with stakeholders, providing updates on project progress and managing their expectations. Should have an 10+ years experience in Technical and 3+ years in Managing Scrum Proven experience as a Technical Lead and Scrum Master in software development projects. Strong technical expertise in Certified Scrum Master (CSM) or similar Agile certifications. Familiarity with Agile/Scrum principles and practices. Excellent leadership, communication, and interpersonal skills. Ability to lead and mentor a technical team effectively. Problem-solving and conflict resolution capabilities. Strong organizational and time management skills. Nice to haveHandling revue end to end of the project. BA skills will be added advantage Technical skillsets with Product Mindset. Understanding of Technical Terminologies. Considers and plans for upstream and downstream implications of new product features on the overall product experience. Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers. Knowledge of data analytics and data literacy supporting the development of our product strategy and roadmap. Contributes to solution discovery through collaboration with cross functional teams to identify potential solutions that address user needs and align with business goals