Warm Greetings from SP Staffing!! Role: Servicenow Developer Experience Required :6 to 10 yrs Work Location :Bangalore/Pune/Hyderabad/Delhi Required Skills, Servicenow CMDB Interested candidates can send resumes to nandhini.spstaffing@gmail.com

Warm Greetings from SP Staffing!! Role: Servicenow Developer Experience Required :5 to 8 yrs Work Location :Pune/Hyderbad/Chennai/Bangalore Required Skills, Servicenow CMDB Interested candidates can send resumes to nandhini.spstaffing@gmail.com

Warm Greetings from SP Staffing!! Role: Servicenow Developer Experience Required :3 to 6 yrs Work Location :Bangalore Required Skills, Servicenow CMDB Interested candidates can send resumes to nandhini.spstaffing@gmail.com

Warm Greetings from SP Staffing!! Role: Servicenow Developer Experience Required :3 to 8 yrs Work Location :Chennai/Hyderabad Required Skills, Servicenow CMDB Discovery Interested candidates can send resumes to nandhini.spstaffing@gmail.com

Warm Greetings from SP Staffing!! Role: Servicenow Developer Experience Required :6 to 8 yrs Work Location :Pune/Chennai/Bangalore Required Skills, 1. ServiceNow Service Catalogs 2. ITSM UI Policies, ACL, Business rules 3. Catalog client scripts 4. Flow designer 5. Javascript Interested candidates can send resumes to nandhini.spstaffing@gmail.com

JOB SUMMARY: We are seeking a ServiceNow Administrator to support our production ServiceNow environment. This individual will be responsible for monitoring, maintaining, and improving the ServiceNow environment that runs all venues and offices. ESSENTIAL FUNCTIONS: Create new ServiceNow Procedures and workflows Collaborate on integration development between ServiceNow and other products with internal teams and ServiceNow Developer team. Continual learning of the latest developments in the ServiceNow roadmap. As well as keeping the team updated on relevant features and updates. Training, documentation, and communication of ServiceNow product to internal customers. Experience Details: 4+ Years of ServiceNow Admin Experience required 2+ Years of ServiceNow Development Experience is good to have CRITICAL SKILLS: Advanced knowledge in ServiceNow ITSM module Knowledge in ServiceNow ITAM and CSM modules Proven ability to administer ServiceNow business rules, client scripts, sophisticated UI Policies, flow designs, and UI Scripts to meet needs Strong analysis and problem-solving skills. Strong written and verbal communication and collaboration skills. Including but not limited to requirement gathering from internal and external stakeholders

As an Associate Developer at IBM, you'll work with clients to co-create solutions to major real-world challenges by using best practice technologies, tools, techniques, and products to translate system requirements into the design and development of customized systems. In your role, you will be responsible for: Your primary responsibilities include: Working on the end-to-end feature development and solving challenges faced in the implementation. Collaborate with key stakeholders, internal and external, to understand the problems, issues with the product and features and solve the issues as per SLAs defined. Being eager to learn new technologies and implementing the same in feature development Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Experience in Implementation, and design ServiceNow CSM solutions Experience in CSM Application related integration use cases Excellent in client stakeholder and customers management and ServiceNow Certifications will have added advantage Deep understanding and solutioning capabilities in ServiceNow Global scope and foundational data such as Location, Organization, CMDB In-depth experience and solutioning capabilities using Scoped Application Preferred technical and professional experience Expertise in ServiceNow ITSM product Experience in develop integration using JDBC/SQL/SOAP/REST with various type of systems directly or through mid-server Should have CSA, CAD and CIS-ITSM Certifications

Role & responsibilities Job Title: Scrum Master Location: MF India Chennai Experience: 3+ years Employment Type: Full-time Role Overview: We are looking for a Scrum Master who goes beyond facilitating Agile ceremonies—a true execution-focused leader who actively drives delivery, removes roadblocks, and ensures alignment between development efforts and business objectives. This role requires a proactive mindset, a deep understanding of Agile execution, and the ability to anticipate risks before they escalate . The ideal candidate will bridge the gap between development and product management , ensuring sprint goals directly contribute to the product vision and business success. By understanding the product domain and team dynamics, the Scrum Master will play a key role in accelerating delivery, optimizing team workflows, and fostering a high-performing Agile culture . 1. Daily Standup & Execution Focus Ensure standups are goal-driven , focusing on Sprint objectives rather than just individual status updates. Proactively identify, track, and resolve blockers before they impact team momentum. Maintain visibility on dependencies, risks, and key deliverables to ensure seamless Sprint execution. 2. Backlog & Priority Management (JIRA-Based) Collaborate with Product Owners to refine and prioritize backlog items (ensuring at least 70-80% completion ) two days before discussions. Conduct Definition of Ready (DoR) checks to ensure backlog items are clear, actionable, and free from external blockers . Bridge gaps between business and technical teams , ensuring that backlog items align with product goals and user needs. 3. Sprint Planning & Execution (JIRA + Confluence Tracking) Prepare and map draft work items ( 70-80% complete ) in Confluence, ensuring clear user story-task linkage in JIRA . Define realistic Sprint goals , identify stretch objectives, and incorporate insights from previous retrospectives. Ensure team bandwidth, technical constraints, and past learnings are factored into planning for sustainable delivery. Work closely with Product Owners to ensure that Sprint deliverables align with broader product milestones . 4. Proactive Risk Mitigation & Issue Resolution Identify and mitigate potential delivery risks, technical dependencies, and bottlenecks ahead of time . Collaborate cross-functionally with engineering, product, and leadership teams to ensure external blockers are addressed before they impact the Sprint . Establish an early-warning risk system and communicate concerns before they become critical issues. 5. Agile Process Optimization & Meeting Efficiency Encourage asynchronous updates via Slack, Jira, and Confluence to reduce unnecessary meetings . Streamline Agile ceremonies, ensuring they are outcome-driven and do not overlap with other discussions. Optimize backlog refinement and Sprint planning processes to minimize distractions and maximize focus time. 6. Product & Business Alignment Develop a strong understanding of product strategy to ensure that Scrum execution directly contributes to business goals . Facilitate communication between Product Management, Engineering, and Business teams , ensuring alignment on priorities and trade-offs. Help teams shift from just "delivering features" to delivering measurable business outcomes . Encourage cross-functional collaboration to bridge gaps between technical teams and customer-facing teams (support, sales, marketing). Key Competencies & Requirements: 3+ years of experience as a Scrum Master with a focus on execution, risk mitigation, and delivery acceleration. Strong proficiency in JIRA, Confluence, Slack , and Agile collaboration tools. Excellent backlog management skills , ensuring refinement leads to clarity and prioritization reflects business impact. Ability to foresee risks, dependencies, and delivery constraints early and take proactive actions. Hands-on experience in facilitating Agile transformation, optimizing team workflows, and driving high-impact delivery. Cross-functional collaboration experience—bridging gaps between product, engineering, and business teams. Strong problem-solving skills , with the ability to remove impediments efficiently anddrive outcomes. Data-driven approach to Agile execution—leveraging sprint analytics to drive continuous improvement. Agile certifications such as CSM, PSM, or SAFe (preferred but not mandatory). Preferred candidate profile Startup-like Work Environment & Culture Flexible Work Hours & Hybrid Work Policy (WFH 2 days a week) Leaves: Casual, Earned, and Sick leaves Up to 6 months of Maternity Leave Casual Dress Code (Shorts, Slippers, Sandals: All OK!) Corporate Health Insurance (Covering spouse, kids, and parents) Performance Review Twice a Year (Salary can be increased twice) Performance-Based Bonus Global Work Environment MacBook and Pocket Wi-Fi for All Employees Chance to Visit Japan & Vietnam Offices on Business Trips

Overview Job Title: Senior Delivery Manager Location: Bangalore / Chennai / Coimbatore / Hyderabad Position: Full-time Department: Delivery Management Position Overview Annalect is currently seeking a Delivery Manager to join our Technology team. We are seeking passionate individuals eager for personal and professional growth within our supportive and collaborative culture. In this dynamic role, you will work closely with engineering teams and Product Managers to deliver impactful projects aligned with business objectives, while driving Agile Methodology and Scrum practices. You will be responsible for the delivery of the project on time, within scope, and within budget while managing risks, quality standards, and client expectations. Join us for a journey of growth, collaboration, and innovation in a role where your skills and passions can truly shine. Responsibilities Key Responsibilities: Help the teams to be self-organized and apply Agile values and principles. Manage project schedule, and scope. Maintain effective communication and reporting to stakeholders. Manage promotion of platform releases to assigned tenants. Ensure that the team is facilitated through scrum ceremonies. Manages risks to the successful completion of the project. Identifies, classifies, prioritizes, mitigates, and develops contingency plans for risks appropriately. Ensure high throughput of development teams by identifying potential issues and roadblocks and working on preventing or eliminating them. Inspire team and lead by example. Clarifying product requirements and client needs, driving product implementation following its vision, working closely with engineering and product team to ensure that the clients are happy. In case of ad-hoc issues be able to change and manage development team’s priorities to ensure that the issue is fixed within defined timeframe. Grow healthy "Be the client" culture in a team. Create environment for growth of development team competencies and expertise via collaboration with a tech lead role representative. Running people management practices: performance management, goals setting – SMART, Objective Key Results (OKR); feedback giving, Talent Management Framework (TDF), etc. Driving key strategic initiatives with product and engineering heads. Qualifications Required Skills 14 - 17 years or more experience of being dedicated, full-time Project Manager of teams 10+. Experience in Media background is must Certified Scrum Master® (CSM) or equivalent. Solid agile experience in software development. Previous experience of managing multiple teams. Strong mediation and negotiation skills. Experience in managing both Product Development and/or Professional Services teams. Experience in managing or supervising the operations (support) is a plus. Working experience with European/USA clients. Advanced level of skills in Jira/Confluence. Knowledgeable in technology. Previous experience of working with web products (.NET web products and AWS services is a strong plus). Business and System Analysis skills. Additional Skills Experience of managing several projects simultaneously keeping budgeting and deadlines (working on 2-3 projects at one time). SAFe certification is a plus. PMI-ACP certification/PMI-PMP is a plus. Previous experience of working with fixed price project models. Experience with Advertising, Marketing and Social Media domain is a huge plus. Ex-QA is a plus. Computer Science or Engineering degree a strong plus. Certified Scrum Master® (CSM) or equivalent.

Handle architectural role in ServiceNow area. Analyse current technologies used within the target project and determine ways to improve by implementing ServiceNow and its architecture Provide technical consultation to our clients in terms of using ServiceNow best practices for implementations and ongoing operations Lead and govern end-to-end ServiceNow implementations, migrations, transformation projects using onshore, offshore and nearshore models Establish enterprise wide best-practices and IT thought leadership in Service Management, Service Integration and Management, Intelligent Automation Platform and Robotic Process Automation Implement complex ServiceNow solutions for our clients in all applications/modules such as TSM Pro, ITSM Pro, HRSD, ITOM Pro, SAM Pro, HAM Pro, ITBM Pro, Security Operations, GRC, FSM Pro or CSM Pro Lead & investigate complex technical issues and review code as required Account for possible project challenges on constraints including, risks, time, resources and scope Work closely with project management teams to successfully monitor technical progress of ServiceNow implementations and maintenance/administration tasks Design ServiceNow technical solutions and also provide detailed specifications for those proposed solutions Provide expert guidance for best practices related to ServiceNow administration Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise 10+ years of IT experience with proven ServiceNow Product knowledge 3+ years of experience as a ServiceNow Solution/Technical Architecture with implementing SaaS/PaaS Solution on specific cloud architecture Experience in multiple end-to-end ServiceNow implementations across all modules – TSM Pro, ITSM Pro, HRSD, ITOM Pro, SAM Pro, HAM Pro, ITBM Pro, Security Operations, GRC, FSM Pro or CSM Pro Strong experience in integrating ServiceNow to several other applications using SOAP/REST. Preferred to have experience working with ServiceNow to ServiceNow and ServiceNow to Remedy ebondings or any other Products of similar nature Mandatory ServiceNow certifications – Certified System Administrator, Certified Application Developer, Implementation Specialist in 2 or more of these modules – ITSM/HRSD/CSM/FSM/ITBM/Discovery/Service Mapping/GRC/SIR/PPM/Cloud Management Preferred technical and professional experience Relationship building with business and customers Active listening, negotiation, problem solving Team building

Key Skills: Service Now, ITOM,ITSM, HRSD, ITAM, CSM Roles and Responsibilities: Design, develop, and implement ServiceNow solutions across ITOM, ITSM, HRSD, ITAM, and CSM modules. Customize ServiceNow applications and facilitate the rollout of new modules, applications, and enhancements. Develop and maintain scripts (Business Rules, Client Scripts, UI Policies, etc.) and workflows using Flow Designer and/or Workflow Editor. Integrate ServiceNow with third-party tools and systems using REST/SOAP APIs. Collaborate with stakeholders and cross-functional teams to gather requirements and deliver solutions aligned with business goals. Troubleshoot and resolve issues within the ServiceNow platform. Ensure platform best practices and maintain platform integrity and performance. Create and maintain technical documentation and user guides. Stay current with ServiceNow releases and new features. Skills Required: 4+ years of hands-on experience as a ServiceNow Developer. Strong knowledge of modules: ITOM, ITSM, HRSD, ITAM, CSM. Experience with ServiceNow scripting (JavaScript, Glide API). Familiarity with ServiceNow integrations using REST and SOAP APIs. Experience with Flow Designer, Workflow Editor, and Service Portal. Understanding of Agile/Scrum methodologies. Strong problem-solving and communication skills. Preferred Qualifications: ServiceNow Certified Application Developer or relevant certifications. Experience with CMDB, Discovery, and Event Management. Exposure to ServiceNow Security and Access Control (ACLs). Knowledge of performance tuning and instance maintenance. Education: Bachelor's Degree in related field

International process- VOICE/ CHAT !! # Handle customer complaints, queries. # Provide appropriate solutions and alternatives. CAB facilities with 5 days working Call/WhatsApp HR Priyanka @ 7037375529 . Required Candidate profile Excellent English Communication Location- Mohali/ Chandigarh UG/Grad/PG Fresher/Exp. Rotational Shifts WORK FROM OFFICE Immediate joiners Candidate should be comfortable for face to face interview. Perks and benefits 5 Day working Cabs Unlimited Incentives Epf

As an Associate Developer at IBM, you'll work with clients to co-create solutions to major real-world challenges by using best practice technologies, tools, techniques, and products to translate system requirements into the design and development of customized systems. In your role, you will be responsible for: Your primary responsibilities include: Working on the end-to-end feature development and solving challenges faced in the implementation. Collaborate with key stakeholders, internal and external, to understand the problems, issues with the product and features and solve the issues as per SLAs defined. Being eager to learn new technologies and implementing the same in feature development Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Experience in Implementation, and design ServiceNow CSM solutions Experience in CSM Application related integration use cases Excellent in client stakeholder and customers management and ServiceNow Certifications will have added advantage Deep understanding and solutioning capabilities in ServiceNow Global scope and foundational data such as Location, Organization, CMDB In-depth experience and solutioning capabilities using Scoped Application Preferred technical and professional experience Expertise in ServiceNow ITSM product Experience in develop integration using JDBC/SQL/SOAP/REST with various type of systems directly or through mid-server Should have CSA, CAD and CIS-ITSM Certifications

About The Role Job Title – Post Merger Integration _ Senior Analyst_ICF Management Level: 10 – Senior Analyst Location: Bangalore Must have skills: Project Management Good to have skills: High level of proficiency in PowerPoint, Excel, Word Experience: Minimum 3 year(s) of experience is required Educational Qualification: Bachelor's degree Job Summary :We are part of Corporate Development (CD) - Mergers & Acquisitions (M&A), responsible for identifying and executing inorganic opportunities to advance the Firm's strategic objectives. Our team works with Senior Management across all Operating Groups, Growth Platforms, and geographies. We offer Project Management Office (PMO) support for PMI leads in Growth Markets (GM), Europe (EU), and United States (US) regions. As trusted advisors, we drive seamless integration and synergies, enabling Accenture to grow and provide 360 value to our clients. We manage acquisition integrations, support Go to Market Joint Ventures, mobilize front and back-office teams, establish integration governance, and facilitate handover to operations. Roles & Responsibilities: -Provide support to the PMI lead on all aspects of Integration. -Clearly understand the key milestones and tasks on the assigned Integration -Provide quality output on all deliverables based on inputs received from the PMI leads. -Should work independently on all standard activities. -Leverage and implement learnings from other integrations. -Support PMI lead in creating PMI project materials like MOM's, review decks and other artifacts. -Actively participate and contribute to all key meetings and engagements activities. -High level of proficiency in PowerPoint, excel and project Management collaboration tools. -Showcase proficiency in project management skills and PMI technicalities. Professional & Technical Skills: -Excellent English communication (written and oral) and strong interpersonal skills -Ability to work in shifts. -Ability to be flexible and work analytically in a problem-solving environment. -Project management abilities and Firsthand experience on MS office suite -Strong organizational, multi-tasking, and time-management skills -Strong work ethics and be organized, must be able to manage and perform under pressure (if need be) Additional Information: - The ideal candidate must possess a bachelor's degree from a reputed institute. - Valid Passport (minimum travel requirements in the role) - This position is based at our Bengaluru office. About Our Company | Accenture Qualifications Experience: Minimum 3 year(s) of experience is required Educational Qualification: Bachelor’s degree

Skills Customer Management Customer Acquisition Customer Service Team management Description Operations Management i) Responsibility towards overall management, monitoring and growth of business of the allocated area. ii) Responsibility towards microfinance operations of current and proposed branches in allocated districts. iii) Responsibility of maintenance and upkeep of the organizations assets (both hard and soft) in the allocated area. iv) Need to achieve allocated targets. HR and Training i) Training to field staff about the organization and loan product, group formation, client identification, disbursement, repayment collection, delinquency management and credit discipline ii) Support the HR team in performance management and appraisal of the team members reporting to you. iii) Responsibility to ensure appropriate number of Human Resource in your area of operations is available at all times to support operations and growth. The HR team will assist you in driving the same. Audit i) Ensuring GRT and Surprise visit as per schedule ii) Group and branch audits as per the instructions from the Audit team.

About the Team The Enterprise Technology Delivery Services team, part of the Engineering, Product, Innovation and Cloud (EPIC) Digital organization, is responsible for serving a portfolio of value streams that deliver services and capabilities for our internal customers. Our team provides a full range of technical program and project management services focusing on accelerating the delivery of business value, while driving innovation, continuous improvement and customer satisfaction. About the Role We are seeking a highly motivated Lead Technical Program Manager to join our team. In this role, you will play a pivotal role in orchestrating and delivering complex programs that drive strategic outcomes for the organization. Leveraging your exceptional communication skills, technical expertise, and leadership abilities, you will lead cross-functional teams in executing large-scale projects while ensuring alignment with business objectives and priorities. Responsibilities Lead and inspire cross-functional teams through excellent communication and negotiation skills, effectively collaborating with executives and stakeholders to drive consensus and alignment on objectives, scope, and deliverables, consistently advocating for the best interests of the organization while maintaining positive relationships. Provide strategic guidance and insight to support decision-making through data-driven analysis and your knowledge of industry trends, organizational priorities and technology and architecture trends. Drive program management excellence by leading the planning, execution, and delivery of complex programs by managing cross-functional teams, ensuring adherence to timelines, budgets, and quality standards, while ensuring programs are aligned with business objectives. Foster an outcome-based strategy and culture by demonstrating strong leadership skills, promoting a culture of collaboration, accountability, and continuous improvement, and championing best practices in program management and execution. Exhibit exceptional organizational skills by effectively balancing multiple priorities and dependencies and managing risks and mitigating issues. Manage resources effectively, optimizing resource allocation across programs to ensure the efficient and effective use of resources while delivering maximum value to the organization. Demonstrate strong problem-solving skills by identifying and resolving critical issues, leveraging your professional and technical expertise to implement innovative solutions. Basic Qualifications Bachelor's degree in Computer Science, Engineering, or a related field 8-11 years experience as a Technical Program Manager or similar role, with a track record of successfully delivering complex software projects in a SaaS-based environment. Flexibility to adapt work schedule to work across multiple timezones as needed Strong understanding of Agile practices, including SAFe, Scrum, LPM, and DevOps. Demonstrated expertise in strategic thinking and decision-making abilities. Excellent leadership and interpersonal skills, with the ability to inspire and motivate cross-functional teams. Strong Cross-functional team experience with various business centric Exceptional problem-solving abilities and a keen attention to detail Experience managing complex programs Excellent communication skills, both verbal and written, with the ability to convey technical concepts across all levels with an organization towards common goals. Able to perform in a hybrid-office role, requiring three or more days per week in the office Technical and business familiarities with financial systems (D365), CRM (Salesforce), enterprise data warehouse (Azure Data Lake) or infrastructure projects. Experience creating and maintaining project plans and reporting status to senior leaders Preferred Qualifications Masters degree in Computer Science, Engineering, or a related field Experience with large-scale system architecture Ability to leverage a customer-centric lens to represent the customer's needs and preferences, where applicable Out-of-the-box thinker and results-driven problem solver, who is excited to dive into tough problems, and committed to delivering clear business outcomes. Having a continuous learning approach, including the ability to ask relevant questions to understand requirements and context, as well as ability to receive and incorporate feedback Experience with JIRA, PowerBI, DevOps Preferred certifications include: PMP, PgMP, PMI-ACP, CSM, LPM Agile coach experience a plus

Required Skills: 10+ years of project management experience. Strong understanding of Agile, Scrum, and Waterfall. Experience with JIRA, Confluence, or similar tools. Excellent communication and leadership skills. Certifications Preferred: PMP, CSM, PRINCE2. Location - Remote, Hyderabad,Ahmedabad,pune,chennai,kolkata.

Has expertise in delivering large scale IT and Data migration projects which bring significant impact to the company Has experience in managing multiple projects at the same time PMP certified Has experience in Telco company

Hands on experience in application development / enhancement / bug fixing Ability to overcome technical challenges . Ensures development happens for all Software Components in accordance with Detailed Software Requirements specification, the functional design and the technical design document. Verifies the developed source code by reviews (4-eyes principle). Contributes to quality assurance by writing unit and functional tests. Contributes to problem and root cause analysis. Integrates software components following the integration strategy. Ensures that all code changes end up in Change Items (CIs). Where applicable, develops routines to deploy CIs to the target environments. Collaborates with colleagues participating in other stages of the Software Development Lifecycle (SDLC).

JD for Scrum Master Role : Should have minimum exp of 7+ years to 10+ years. Must have played a Scrum master role in the last 2 projects and have at least 2-3 years of running agile PODS. Have knowledge of all Scrum ceremonies like, Sprint Backlog planning, DSM, Retrospective, Sprint Review etc. Have worked on tools like Jira , Confluence. Good communication Skills. Should be able to create reports like Sprint velocity and other metrics for senior management.

Youll make a difference by: Facilitate Scrum Ceremonies: Lead daily stand-ups, sprint planning, sprint reviews, and retrospectives. Ensure effective communication and collaboration during each meeting. Guide and Coach the Team: Educate the team on agile practices, Scrum framework, and adherence to agile principles. Support the team in self-organization and foster an environment of trust and psychological safety. Manage Impediments: Identify and remove obstacles that may prevent the team from achieving sprint goals. Proactively address conflicts, dependencies, and any external issues that impact team productivity. Promote Continuous Improvement: Encourage a culture of feedback and learning within the team. Track team performance and metrics, identifying areas for improvement and facilitating action items from Serve as a Liaison: Act as a bridge between the development team, Product Owner, and other stakeholders. Communicate project progress, risks, and updates to relevant parties. Maintain Transparency: Ensure transparency in project progress and status through effective use of agile tools (e.g., Jira, Azure DevOps). Keep sprint backlog, sprint burndown charts, and team performance metrics up to date and visible to all Qualifications Education: Bachelors degree in Computer Science, Engineering, or a related field. Certification: Certified ScrumMaster (CSM), Professional Scrum Master (PSM), or equivalent. Experience: 5+ years as a Scrum Master or in a similar agile role. Demonstrated experience working with cross-functional agile teams in a fast-paced environment. Skills: Strong knowledge of Scrum, Kanban, and agile frameworks. Excellent communication, facilitation, and conflict resolution skills. Familiarity with agile project management tools like Jira, Trello, or Azure DevOps. Key Competencies Strong leadership and mentoring capabilities. Ability to work effectively under pressure and manage multiple priorities. Problem-solving mindset and proactive in identifying and resolving challenges. Desired Skills: 9+ years of experience is required. Great Communication skills. Analytical and problem-solving skills

Join Amgen's Mission to Serve Patients If you feel like you’re part of something bigger, it’s because you are. At Amgen, our shared mission—to serve patients—drives all that we do. It is key to our becoming one of the world’s leading biotechnology companies. We are global collaborators who achieve together—researching, manufacturing, and delivering ever-better products that reach over 10 million patients worldwide. It’s time for a career you can be proud of. Agile Coach Live About Amgen Amgen harnesses the best of biology and technology to fight the world’s toughest diseases, and make people’s lives easier, fuller and longer. We discover, develop, manufacture and deliver innovative medicines to help millions of patients. Amgen helped establish the biotechnology industry more than 40 years ago and remains on the cutting-edge of innovation, using technology and human genetic data to push beyond what’s known today. What you will do The Scaled Agile Coach is a strong technical role that works within teams across the organization to identify and develop process improvements and enablers that accelerates the Agile maturity and value delivery of Biotechnology Product and Platform teams. This role combines SAFe coaching with strong business analysis skills to drive adoption and implementation of Agile methodologies. The Coach is a member of the SAFe Enablement team that continuously improves standards, processes and automation enablers, drives a culture of continuous innovation across the enterprise, and enables effective Agile Release Trains, Solution Trains and Portfolio. Roles & Responsibilities: Support the SAFe Agile transformation efforts within the organization, including the adoption of SAFe Agile principles, practices, and mindset. Assess the current state of Agile maturity and develop a roadmap for improvement. Provide guidance and support to teams and leaders in transitioning to Agile methodologies. Advise SAFe events, including PI Planning, Scrum of Scrums, and Inspect & Adapt workshops. Mentor Agile teams to improve their performance, collaboration, and delivery capabilities. Provide coaching to Scrum Masters, RTEs, Product Owners, and team members to enhance their Agile skills. Collaborate with key partners to gather and analyze business needs and requirements. Identify process improvements and enablers to enhance team performance and efficiency. Conduct regular assessments of current processes and identify areas for improvement. Implement standard methodologies and tools to streamline workflows and enhance productivity. Monitor and measure the effectiveness of process changes and make necessary adjustments. Provide training and workshops on SAFe principles and practices to teams and key partners. Foster a culture of continuous improvement and learning within the organization. Work closely with cross-functional teams to ensure alignment and effective communication. Facilitate collaboration between business and technical teams to achieve common goals. Communicate progress, challenges, and successes to stakeholders at all levels. Identify and remove impediments that hinder Agile adoption and team productivity. Promote a culture of continuous improvement by encouraging teams to experiment, learn, and adapt their processes. Implement metrics and KPIs to track the effectiveness of Agile practices and make data-driven recommendations for improvement. Identifying Value Streams and the Agile Release Train. Creating the implementation plan. Coaching ART execution Build and nurture an internal Agile community of practice to share knowledge, experiences, and standard methodologies. Stay up to date with industry trends and emerging Agile practices and introduce innovative ideas to the organization. Leverage agile tools such as Jira / Jira Align, Smartsheet’s and Confluence Train executives, managers, and leaders on the SAFe framework, socializing the new concepts and providing orientation and overview training. Win What we expect of you Basic Qualifications: Deep knowledge and expertise in SAFe. Combine technical knowledge of SAFe with a motivation to improve software, systems, and Agile business processes Proficiency in Jira, Confluence, and other agile tools SAFe training experience Preferred Qualifications: Workshop facilitation experience Experience with other agile methodologies (Scrum, Kanban) Familiarity with Lean principles and practices Advanced certifications in business analysis (CBAP, PMI-PBA) Education and Professional Certifications Master’s degree and 4 to 6 years of experience with SAFe, software, systems, and Agile business processes OR Bachelor’s degree and 6 to 8 years of experience with SAFe, software, systems, and Agile business processes OR Diploma and 10 to 12 years of experience with SAFe, software, systems, and Agile business processes OR SAFe for Teams certification or equivalent - mandatory Soft Skills: Excellent analytical and gap/fit assessment skills. Strong verbal and written communication skills Ability to work effectively with global, virtual teams High degree of initiative and self-motivation. Ability to manage multiple priorities successfully. Team-oriented, with a focus on achieving team goals Strong presentation and public speaking skills. Thrive What you can expect of us As we work to develop treatments that take care of others, we also work to care for our teammates’ professional and personal growth and well-being. In addition to the base salary, Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with local industry standards. Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation. Apply now for a career that defies imagination In our quest to serve patients above all else, Amgen is the first to imagine, and the last to doubt. Join us. careers.amgen.com

We are inviting applications for multiple opportunities in our ServiceNow Practice. Candidates will be required to attend an In-person/Face-to-Face round of interview at our Bangalore, Pune, Hyderabad and Chennai campuses on 19th April 2025. Please Note : This is not a Walk-In recruitment event. Only scheduled candidates with valid invite letter will be allowed to participate in the event. ServiceNow Developer/Consultant We are seeking skilled and experienced ServiceNow ITOM, HRSD and GRC professionals to join our team. The ideal candidate will have a strong background in ServiceNow platform development and configuration, with a specific focus on IT Operations Management (ITOM), Discovery, Configuration Management Database (CMDB) and Human Resource Service Delivery (HRSD) solutions. As a ServiceNow Consultant, you will collaborate with internal and customer stakeholders to design, develop, and implement ServiceNow applications to support ITOM, HRSD and GRC processes within our organization Location of posting: PAN India Experience: 3 to 6 years ServiceNow ITOM Collaborate with stakeholders to gather requirements and translate them into technical specifications for ServiceNow ITOM - Discovery solutions. Design, develop, and configure ServiceNow ITOM and CMDB modules, including Discovery, Service Mapping, and Configuration Management. Design and Develop Discovery Patterns and Schedules to Ensure successful Discovery of CIs through MID Server, Horizontal Discovery, Top Down Discovery, Patterns and probes for Discover Data Center, Network , SAP and Cloud CIS. Customize ServiceNow workflows, business rules, UI policies, and notifications to support ITOM and CMDB processes and automation. Configure and maintain the CMDB data model as per CSDM framework, ensuring accurate and up-to-date configuration item (CI) information. Integrate ServiceNow with other internal and external data sources. Provide ongoing support and maintenance for ServiceNow applications, troubleshooting issues and implementing necessary fixes or enhancements. ServiceNow HRSD Implement the Human Resources application in order to set up HR data Configure applications to work with the organisation's HR processes Strong experience with HR Service Management, Knowledge Management, Service Portal, Chat, Reporting, Integrations and HR Hub Demonstrated competence in the various HR functional areas, especially employee relations and change management Experience on Human Resources dashboards, reports, and other HR management modules to monitor and manage HR cases and employee satisfaction Design and develop new ServiceNow applications and services for HR Modules; including Case Management, HR Administration, Knowledge Base and Employee Service Centre Preferred Certifications: ServiceNow certifications such as Certified System Administrator (CSA) and Certified Implementation Specialist (CIS) in ITOM or CMDB are highly desirable Certified ServiceNow Administrator(CSA) and Certified Implementation Specialist(CIS) with ITSM/HRSD or ServiceNow Certified Application Developer (CAD) certification Experience with Agile development methodologies is a plus

Handle architectural role in ServiceNow area. Analyse current technologies used within the target project and determine ways to improve by implementing ServiceNow and its architecture Provide technical consultation to our clients in terms of using ServiceNow best practices for implementations and ongoing operations Lead and govern end-to-end ServiceNow implementations, migrations, transformation projects using onshore, offshore and nearshore models Establish enterprise wide best-practices and IT thought leadership in Service Management, Service Integration and Management, Intelligent Automation Platform and Robotic Process Automation Implement complex ServiceNow solutions for our clients in all applications/modules such as TSM Pro, ITSM Pro, HRSD, ITOM Pro, SAM Pro, HAM Pro, ITBM Pro, Security Operations, GRC, FSM Pro or CSM Pro Lead & investigate complex technical issues and review code as required Account for possible project challenges on constraints including, risks, time, resources and scope Work closely with project management teams to successfully monitor technical progress of ServiceNow implementations and maintenance/administration tasks Design ServiceNow technical solutions and also provide detailed specifications for those proposed solutions Provide expert guidance for best practices related to ServiceNow administration Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise 10+ years of IT experience with proven ServiceNow Product knowledge 3+ years of experience as a ServiceNow Solution/Technical Architecture with implementing SaaS/PaaS Solution on specific cloud architecture Experience in multiple end-to-end ServiceNow implementations across all modules – TSM Pro, ITSM Pro, HRSD, ITOM Pro, SAM Pro, HAM Pro, ITBM Pro, Security Operations, GRC, FSM Pro or CSM Pro Strong experience in integrating ServiceNow to several other applications using SOAP/REST. Preferred to have experience working with ServiceNow to ServiceNow and ServiceNow to Remedy ebondings or any other Products of similar nature Mandatory ServiceNow certifications – Certified System Administrator, Certified Application Developer, Implementation Specialist in 2 or more of these modules – ITSM/HRSD/CSM/FSM/ITBM/Discovery/Service Mapping/GRC/SIR/PPM/Cloud Management Preferred technical and professional experience Relationship building with business and customers Active listening, negotiation, problem solving Team building

Role & responsibilities Customer Relationship Management • Business Growth • Sales Leadership • Business Relationship Management • Cross Selling Preferred candidate profile - Should have experience in Life Insurance industry Team Handling role Perks and benefits - Fixed Salary+ incentives