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4 - 8 years
5 - 15 Lacs
Indore, Pune
Work from Office
we are hiring for job position - service now developer Experience -- 4 - 8 Years Location -pune , indore Notice period - Only immediate joiner ( serving Notice period Max 5 Jun 2025) Mandatory skills - ITSM, ITOM, HAM, SAM, CSM, SPM, GRC-TPRM Interested candidate plase share your CV's on - rutuja.s@bwbsol.com / 9850368787
Posted 1 month ago
3 - 8 years
6 - 16 Lacs
Pune, Chennai, Bengaluru
Work from Office
We are hiring for experienced ServiceNow developer to join our team. If you've worked on any of the following modules ITOM /ITAM / CSM/ HRSD Telco stack - we want to hear from you Experience range & skills: Mandatory, with no exceptions Experience range 3+ years as ServiceNow developer Education: BE/B.Tech/MCA/M.Tech/MSc./MS Location - Pune, Bangalore, Chennai, Noida, Trivandrum Responsibilities, A day in the life of an Infoscion As part of the Infosys consulting team, your primary role would be to actively aid the consulting team in different phases of the project including problem definition, effort estimation, diagnosis, solution generation and design and deployment You will explore the alternatives to the recommended solutions based on research that includes literature surveys, information available in public domains, vendor evaluation information, etc. and build POCs You will create requirement specifications from the business needs, define the to-be-processes and detailed functional designs based on requirements. You will support configuring solution requirements on the products; understand if any issues, diagnose the root-cause of such issues, seek clarifications, and then identify and shortlist solution alternatives You will also contribute to unit-level and organizational initiatives with an objective of providing high quality value adding solutions to customers. If you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you!
Posted 1 month ago
3 - 8 years
1 - 6 Lacs
Pune, Chennai, Bengaluru
Hybrid
Job description, Hiring for Servicenow developer with experience range 3 years & above Mandatory Skills: Servicenow developer ITAM,CSM,HRSD,Telco stack,itom Education: BE/B.Tech/MCA/M.Tech/MSc./MS Responsibilities A day in the life of an Infoscion As part of the Infosys consulting team, your primary role would be to actively aid the consulting team in different phases of the project including problem definition, effort estimation, diagnosis, solution generation and design and deployment You will explore the alternatives to the recommended solutions based on research that includes literature surveys, information available in public domains, vendor evaluation information, etc. and build POCs You will create requirement specifications from the business needs, define the to-be-processes and detailed functional designs based on requirements. You will support configuring solution requirements on the products; understand if any issues, diagnose the root-cause of such issues, seek clarifications, and then identify and shortlist solution alternatives You will also contribute to unit-level and organizational initiatives with an objective of providing high quality value adding solutions to customers. If you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you!
Posted 1 month ago
8 - 10 years
9 - 13 Lacs
Chennai
Work from Office
About The Role Role Purpose As a trained Scrum Master, you are responsible for facilitating a Scrum team and are accountable for removing impediments of the team to achieve the sprint goals/deliverables. You are responsible to ensure that the Scrum process is used as intended. A key part of your role is to protect the development team, allow the teams to be self managed, foster collaboration across teams and keep them focused on the tasks at hand. ? Do Is accountable for meeting Sprint objectives along with scrum team Ensure meeting of sprint commitment Own and help resolve impediments of the team Help PO adopt Scrum Process properly and ensure PO availability Support the PO in maintaining the Product Backlog, defining User Stories and Acceptance Criteria Facilitate estimation, backlog refinement and all planning ceremonies Ensure that DOR, DOD, Acceptance criteria is available and adhered to Ensure MoSCoW adherence of Sprint Backlog at the Sprint level Accountable for the correct implementation of the Agile Process Protect the team from external interference. Facilitate technical assistance to the team and enables clear communication amongst the team members Participate in Scrum of Scrum across teams and highlights impediments Provide feedback on the team members performance to the Agile Line manager and Agile Program Leader Facilitate all the Scrum Ceremonies (Planning, Daily Standup, Grooming, Demo, restrospection) and ensure correct adoption ? Ensure updating of all Scrum artifacts Ensure ALM tool (either client or Wipro) is updated on a daily basis Update key Scrum metrics into Wipro internal tool on a Sprint-by-Sprint basis Analyse key Scrum metrics and take corrective actions Create competency improvement and cross-skilling plan for the team (by the start of the project). Review monthly and ensure improvement in competency score. Ensure multiskilling for at least 50% of the team. Help team attain stable velocity within 6-8 sprints (allowing for 10% variation either way) Train team on the proper adoption of Agile processes (Scrum / XP / Kanban) Help in adoption of engineering practices like ATDD, TDD, CI, CD, Refactoring Record and own the restrospection actions Participate in community of practice initiatives Provide inputs to the Line manager for internal quality forums (QIC / APR / QBR / MBR etc.) ? ? Mandatory Skills: Agile-Scrum. Experience8-10 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 1 month ago
8 - 10 years
9 - 13 Lacs
Bengaluru
Work from Office
About The Role Role Purpose As a trained Scrum Master, you are responsible for facilitating a Scrum team and are accountable for removing impediments of the team to achieve the sprint goals/deliverables. You are responsible to ensure that the Scrum process is used as intended. A key part of your role is to protect the development team, allow the teams to be self managed, foster collaboration across teams and keep them focused on the tasks at hand. ? Do Is accountable for meeting Sprint objectives along with scrum team Ensure meeting of sprint commitment Own and help resolve impediments of the team Help PO adopt Scrum Process properly and ensure PO availability Support the PO in maintaining the Product Backlog, defining User Stories and Acceptance Criteria Facilitate estimation, backlog refinement and all planning ceremonies Ensure that DOR, DOD, Acceptance criteria is available and adhered to Ensure MoSCoW adherence of Sprint Backlog at the Sprint level Accountable for the correct implementation of the Agile Process Protect the team from external interference. Facilitate technical assistance to the team and enables clear communication amongst the team members Participate in Scrum of Scrum across teams and highlights impediments Provide feedback on the team members performance to the Agile Line manager and Agile Program Leader Facilitate all the Scrum Ceremonies (Planning, Daily Standup, Grooming, Demo, restrospection) and ensure correct adoption ? Ensure updating of all Scrum artifacts Ensure ALM tool (either client or Wipro) is updated on a daily basis Update key Scrum metrics into Wipro internal tool on a Sprint-by-Sprint basis Analyse key Scrum metrics and take corrective actions Create competency improvement and cross-skilling plan for the team (by the start of the project). Review monthly and ensure improvement in competency score. Ensure multiskilling for at least 50% of the team. Help team attain stable velocity within 6-8 sprints (allowing for 10% variation either way) Train team on the proper adoption of Agile processes (Scrum / XP / Kanban) Help in adoption of engineering practices like ATDD, TDD, CI, CD, Refactoring Record and own the restrospection actions Participate in community of practice initiatives Provide inputs to the Line manager for internal quality forums (QIC / APR / QBR / MBR etc.) ? ? Mandatory Skills: Agile Scrum Methodology. Experience8-10 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 1 month ago
8 - 10 years
9 - 13 Lacs
Bengaluru
Work from Office
About The Role Role Purpose As a trained Scrum Master, you are responsible for facilitating a Scrum team and are accountable for removing impediments of the team to achieve the sprint goals/deliverables. You are responsible to ensure that the Scrum process is used as intended. A key part of your role is to protect the development team, allow the teams to be self managed, foster collaboration across teams and keep them focused on the tasks at hand. ? Do Is accountable for meeting Sprint objectives along with scrum team Ensure meeting of sprint commitment Own and help resolve impediments of the team Help PO adopt Scrum Process properly and ensure PO availability Support the PO in maintaining the Product Backlog, defining User Stories and Acceptance Criteria Facilitate estimation, backlog refinement and all planning ceremonies Ensure that DOR, DOD, Acceptance criteria is available and adhered to Ensure MoSCoW adherence of Sprint Backlog at the Sprint level Accountable for the correct implementation of the Agile Process Protect the team from external interference. Facilitate technical assistance to the team and enables clear communication amongst the team members Participate in Scrum of Scrum across teams and highlights impediments Provide feedback on the team members performance to the Agile Line manager and Agile Program Leader Facilitate all the Scrum Ceremonies (Planning, Daily Standup, Grooming, Demo, restrospection) and ensure correct adoption ? Ensure updating of all Scrum artifacts Ensure ALM tool (either client or Wipro) is updated on a daily basis Update key Scrum metrics into Wipro internal tool on a Sprint-by-Sprint basis Analyse key Scrum metrics and take corrective actions Create competency improvement and cross-skilling plan for the team (by the start of the project). Review monthly and ensure improvement in competency score. Ensure multiskilling for at least 50% of the team. Help team attain stable velocity within 6-8 sprints (allowing for 10% variation either way) Train team on the proper adoption of Agile processes (Scrum / XP / Kanban) Help in adoption of engineering practices like ATDD, TDD, CI, CD, Refactoring Record and own the restrospection actions Participate in community of practice initiatives Provide inputs to the Line manager for internal quality forums (QIC / APR / QBR / MBR etc.) ? ? Mandatory Skills: Agile Scrum Delivery. Experience8-10 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 1 month ago
5 - 7 years
6 - 10 Lacs
Hyderabad
Work from Office
About The Role Summary: Developers with strong administration, development, and support skills on ServiceNow SAM or other platforms such as Flexera. The ServiceNow Developer role will work closely with business and product teams to achieve the desired outcome within a hybrid Waterfall/ Agile Methodology. 5-7 years of relevant experience in design and development with ServiceNow platform. Proficiency in scripting including JavaScript, CSS, HTML, Angular with experience in REST API integration will be a plus. Proficiency with ServiceNow framework and good understanding of UI Scripting, UI Action, UI Policy, UI Macro, Business Rules, Workflow development, ServiceNow administration, Reporting in ServiceNow, SQL, Database view in ServiceNow. Experience across Waterfall and Agile project methodologies. Dynamic team player with good verbal and written communication. Experience on one or more ITSM, CSM or other SNOW modules. Implementations will be a big plus. ITIL Certified. ServiceNow CSA. ServiceNow CAD. Any additional ServiceNow certifications will be a plus Key Responsibilities: Will be responsible to develop and implement different applications and integrations from initiation to completion, tailored to the customer process requirements, key recommendations and process gap resolution. Creation/implementation/modification of ServiceNow SAM components such as REST API configurators Maintain technical documentation and assist/participate in QA and user training activities. Understanding of the project delivery lifecycle and processes and their implementation. Scripting (JavaScript) for different modules for writing Rules, Updating/creating workflows, APIs. Work with Technical Team Lead and Solution Architect to complete end-to-end implementation of ServiceNow SAM Pro, including initial setup and configuration. Customize and configure ServiceNow SAM Pro to meet specific organizational needs both US and UK instances. Work closely with stakeholders to gather requirements and translate them into technical solutions. Develop and implement publisher-specific packs and plugins as needed for software management.Collaborate with cross-functional teams to integrate SaaS applications with ServiceNow SAM Pro. Manage and oversee the entitlement upload process for in-scope software publishers. Perform regular reconciliation of deployment details received from integration sources. Troubleshoot and resolve any issues related to ServiceNow SAM Pro implementation and integrations. Create and maintain documentation, including technical specifications and user guides. Provide training and support to end-users and ensure effective adoption of ServiceNow SAM Pro. Stay up-to-date with industry best practices and ServiceNow updates to optimize the software asset management process. Participate in continuous improvement initiatives to enhance the efficiency and effectiveness of software asset management processes. Understand detailed requirements and own your code from design, implementation, test automation, and delivery of high-quality solutions to our customers. Solving complex problems in a highly dynamic and agile environment. Having a strong focus on code quality and reusability. Exp 6-8yrs Band B3 Location Pan india CBR - 140K ? Do 1. Bridging the gap between project and support teams through techno-functional expertise For a new business implementation project, drive the end to end process from business requirement management to integration & configuration and production deployment Check the feasibility of the new change requirements and provide optimal solution to the client with clear timelines Provide techno-functional solution support for all the new business implementations while building the entire system from the scratch Support the solutioning team from architectural design, coding, testing and implementation Understand the functional design as well as technical design and architecture to be implemented on the ERP system Customize, extend, modify, localize or integrate to the existing product by virtue of coding, testing & production Implement the business processes, requirements and the underlying ERP technology to translate them into ERP solutions Write code as per the developmental standards to decide upon the implementation methodology Provide product support and maintenance to the clients for a specific ERP solution and resolve the day to day queries/ technical problems which may arise Create and deploy automation tools/ solutions to ensure process optimization and increase in efficiency Sink between technical and functional requirements of the project and provide solutioning/ advise to the client or internal teams accordingly Support on-site manager with the necessary details wrt any change and off-site support ? 2. Skill upgradation and competency building Clear wipro exams and internal certifications from time to time to upgrade the skills Attend trainings, seminars to sharpen the knowledge in functional/ technical domain Write papers, articles, case studies and publish them on the intranet ? Deliver No. Performance Parameter Measure 1. Contribution to customer projects Quality, SLA, ETA, no. of tickets resolved, problem solved, # of change requests implemented, zero customer escalation, CSAT 2. Automation Process optimization, reduction in process/ steps, reduction in no. of tickets raised 3. Skill upgradation # of trainings & certifications completed, # of papers, articles written in a quarter ? Mandatory Skills: Servicenow-Development. Experience5-8 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 1 month ago
5 - 8 years
8 - 12 Lacs
Bengaluru
Work from Office
About The Role Role Purpose As a trained Scrum Master, you are responsible for facilitating a Scrum team and are accountable for removing impediments of the team to achieve the sprint goals/deliverables. You are responsible to ensure that the Scrum process is used as intended. A key part of your role is to protect the development team, allow the teams to be self managed, foster collaboration across teams and keep them focused on the tasks at hand. ? Do Is accountable for meeting Sprint objectives along with scrum team Ensure meeting of sprint commitment Own and help resolve impediments of the team Help PO adopt Scrum Process properly and ensure PO availability Support the PO in maintaining the Product Backlog, defining User Stories and Acceptance Criteria Facilitate estimation, backlog refinement and all planning ceremonies Ensure that DOR, DOD, Acceptance criteria is available and adhered to Ensure MoSCoW adherence of Sprint Backlog at the Sprint level Accountable for the correct implementation of the Agile Process Protect the team from external interference. Facilitate technical assistance to the team and enables clear communication amongst the team members Participate in Scrum of Scrum across teams and highlights impediments Provide feedback on the team members performance to the Agile Line manager and Agile Program Leader Facilitate all the Scrum Ceremonies (Planning, Daily Standup, Grooming, Demo, restrospection) and ensure correct adoption ? Ensure updating of all Scrum artifacts Ensure ALM tool (either client or Wipro) is updated on a daily basis Update key Scrum metrics into Wipro internal tool on a Sprint-by-Sprint basis Analyse key Scrum metrics and take corrective actions Create competency improvement and cross-skilling plan for the team (by the start of the project). Review monthly and ensure improvement in competency score. Ensure multiskilling for at least 50% of the team. Help team attain stable velocity within 6-8 sprints (allowing for 10% variation either way) Train team on the proper adoption of Agile processes (Scrum / XP / Kanban) Help in adoption of engineering practices like ATDD, TDD, CI, CD, Refactoring Record and own the restrospection actions Participate in community of practice initiatives Provide inputs to the Line manager for internal quality forums (QIC / APR / QBR / MBR etc.) ? ? Mandatory Skills: Agile Scrum Methodology. Experience5-8 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 1 month ago
6 - 11 years
10 - 14 Lacs
Mumbai, Bengaluru
Work from Office
About The Role Lead and manage product delivery using agile frameworks and techniques, aligning with Agile values such as individuals and interactions over processes and tools. Provide leadership and empowerment to cross-functional teams, fostering a culture grounded in Scrum values and Agile principles. Guide teams on Agile/Scrum practices, embracing and promoting Scrum values in daily ceremonies and interactions. Conduct Agile workshops for development and functional teams, instilling a culture of continuous improvement aligned with Agile values. Coordinate resources, prepare delivery teams for kick-off, and ensure effective completion of milestones, emphasising commitment and customer collaboration from Agile values. Assist with internal and external communication, improving transparency and information flow, following the Agile value of customer collaboration. Champion an agile mindset within client organisations, ensuring teams are at the forefront of industry best practices while embodying Scrum values. Contribute to the growth and expertise of Capgemini Invent through business and practice development activities, cultivating a culture that thrives on continuous learning and innovation Professional Skills Proven experience in undertaking roles such as Delivery Manager, Scrum Master, or Agile Coach in teams applying Agile principles. Experience in delivering multi-disciplinary products and working in cross-functional teams. Excellent communication and interpersonal skills with the ability to connect across multiple teams and seniority levels. Familiarity with Agile delivery management and collaboration such as Jira, Azure DevOps, Confluence, Miro etc. Demonstrated ability to coach teams and individuals, knowing when to lead from the front and when to allow teams to self-manage. Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.
Posted 1 month ago
6 - 11 years
8 - 13 Lacs
Pune
Work from Office
At Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities,collaborating closely with clients to deliver cutting-edge solutions. Join us to drive transformation tailored to our client's challenges of today and tomorrow.Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose. Your role 1. Experience of agile methodologies such as Scrum, Kanban, etc and knowledge of scaled frameworks like SAFe etc. 2. Experience in tracking and publishing different metrics regularly to various stakeholders like Sprint reports, Status, burndown charts, velocity etc. 3. Moderation skill to organize and implement and lead all scrum ceremonies 4. Demonstrated experience with software estimation and planning techniques 5. Guiding the team and organization on how to use Agile/Scrum practices and values to deliver quality software. 6. Assessing the Scrum Maturity of the team and organization and coaching the team to higher levels of maturity, at a pace that is sustainable and comfortable for the team and organization 7. Ability to implement Scrum Framework from scratch. Your Profile Tools/Knowledge - Must Have Must have one certificate (PSM-1/CSM/Any) Expertise in 1 or more of the Agile Lifecycle Management tools JIRA, Rally, Azure DevOps Good to Have Experience with Lifesciences or healthcare domain Understanding on GxP regulations and implementation in iterative Agile approach Experience on implementing regulatory guidelines and compliance requirements, research elements, and development processes, ensuring high degree of collaboration across different departments. Maintaining clear oversight of critical processes, and facilitating rapid response to any issues that arise What you will love about working here We recognize the significance of flexible work arrangements to provide support . Be it remote work, or flexible work hours, you will get an environment to maintain healthy work life balance. At the heart of our mission is your career growth. Our array of career growth programs and diverse professions are crafted to support you in exploring a world of opportunities. Equip yourself with valuable certifications in the latest technologies such as Generative AI.
Posted 1 month ago
3 - 8 years
15 - 20 Lacs
Bengaluru
Work from Office
Job Location - Bengaluru (Electronic City) OR Pune A Snapshot of Your Day As a Scrum Master you will lead our global development team(s) to deliver the sprint goals. These are regular sprint meetings and sprint retrospectives with continuous identification and implementation of improvement measures. Teaming up with the POs, PLMs and being close to the implementation team is the major success factor. How You'll Make an Impact Agile lead in a global Research & Development team(s) for SW projects Steering of the sprint tasks to ensure the continuous deliveries and deployments. Support continuous improvements within the R&D program. Exchange and collaborate with Product owner, team, and stakeholders. We don"™t need superheroes, just super minds. University degree in Information Technology, computer science, or similar education, preferably with a focus on information management solutions 3+ years of working experience with CSM Working experience of agile methodologies, techniques, and frameworks (e.g. Scrum, Kanban) Azure DevOps experience Highly structured and Agile attitude Open minded, motivated, and enthusiastic in driving change within an international organization Fluent English language (spoken and written) High experience in an agile working global development team within a virtual environment. Beneficialprocess industry / "Industry 4.0" / Oil & Gas know-how
Posted 1 month ago
3 - 8 years
8 - 12 Lacs
Bengaluru
Work from Office
About the role: We are seeking an experienced Scrum Master with a strong background in industrial environments and technical projects to lead Agile teams focused on developing advanced solutions for automation, data integration, and industrial systems. As a Scrum Master, you will manage multiple Scrum teams working on complex projects in sectors such as oil and gas, energy, and automation, ensuring the timely delivery of high-quality solutions that align with organizational and customer goals. This role requires a deep understanding of Agile principles, combined with hands-on experience in managing teams that deliver solutions for industrial systems, including OPC UA modeling, PCS7, Python-based automation, and other domain-specific technologies. You will work closely with technical specialists, engineers, and stakeholders to facilitate collaboration, resolve challenges, and maintain alignment with program-level priorities. If you are passionate about Agile leadership in an industrial and technical setting, this position offers the opportunity to drive innovation, optimize team performance, and contribute to cutting-edge industrial solutions. Key Responsibilities Agile Leadership Guide multiple Scrum teams in Agile practices and principles, ensuring alignment with industrial project requirements and objectives. Industrial Focus Understand the technical and operational specifics of industrial systems, including OPC UA, PCS7, and Python-based automation, to effectively support teams in delivering solutions tailored to these environments. Team Development Foster a culture of collaboration, accountability, and high performance by mentoring teams to self-organize and continuously improve. Stakeholder Engagement Act as the primary liaison between technical teams, stakeholders, and project management, ensuring clear communication and alignment on industrial project goals and priorities. Risk Mitigation Proactively identify and address risks related to project timelines, quality, and scope, with a focus on mitigating challenges specific to industrial systems integration. Scrum Processes Ensure adherence to Scrum processes, including readiness and doneness criteria, sprint ceremonies, and Agile best practices tailored to industrial projects. Continuous Improvement Drive process improvements to enhance team efficiency and effectiveness in delivering industrial solutions. Metrics & Reporting Monitor team performance metrics (e.g., velocity, burndown charts) and provide actionable insights to project management for informed decision-making. Obstacle Resolution Proactively identify and resolve obstacles that may hinder progress, especially those unique to industrial systems and environments. Program Alignment Collaborate with global project and portfolio management to align team deliverables with program-level priorities and industrial-specific goals. Qualifications Education Bachelor"™s degree in Engineering, Computer Science, or a related field; certifications such as Certified Scrum Master ( CSM ) or Professional Scrum Master ( PSM ) preferred. Industry Experience Minimum of 3 years of experience as a Scrum Master or Agile leader, with a proven track record in managing teams within industrial environments such as oil and gas, energy, automation, or manufacturing. Technical Familiarity Strong understanding of industrial systems and technologies, including OPC UA, PCS7, Python scripting, and data modeling for automation and system integration. Agile Expertise Deep knowledge of Agile methodologies, particularly Scrum, with experience in tailoring Agile practices for technical and industrial projects. Leadership Skills: Excellent facilitation, coaching, and mentoring abilities, with the capacity to inspire teams and foster a culture of continuous improvement. Communication Skills: Strong interpersonal and communication skills, with the ability to engage and influence stakeholders at all levels, particularly in technical and industrial contexts. Project Management Tools Proficiency in Agile project management tools (e.g., Jira, AzureDevOps) and familiarity with project management tools. Problem-Solving Demonstrated ability to identify and resolve complex challenges, especially those related to the development and integration of industrial systems. Global Collaboration Proven experience working with global and multicultural teams, ensuring alignment across international programs. About the Team Become a part of our mission for sustainabilityclean energy for generations to come. We are a global team of diverse colleagues who share a passion for renewable energy and have a culture of trust and empowerment to make our own ideas a reality. We focus on personal and professional development to grow internally within our organization. Who is Siemens Energy? At Siemens Energy, we are more than just an energy technology company. We meet the growing energy demand across 90+ countries while ensuring our climate is protected. With more than 96,000 dedicated employees, we not only generate electricity for over 16% of the global community, but we"™re also using our technology to help protect people and the environment. Our global team is committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible. We uphold a 150-year legacy of innovation that encourages our search for people who will support our focus on decarbonization, new technologies, and energy transformation.
Posted 1 month ago
8 - 13 years
15 - 30 Lacs
Bengaluru
Hybrid
Dear Candidate, Pls find the below JD . Pls apply for the Scrum Master job role, only if you have current project experience into Automotive. Primary Skills: Must have 8-10 years business experience in a matrixed management environment (e.g., product development, project management, implementation) Have good working experience in automotive embedded field. Minimum 2 years as practicing agile scrum master. Accredited Scrum Master Certification Exposed to agile development methodologies. Exposed to multi-threaded and multi-process application development. Experience in Atlasian toolset viz JIRA, Confluence in report generation Experience in version control viz Github, BitBucket Embedded C or C++ or Java Programming experience Good to have Scaled agile experience. Accredited SAFe Certification Experience in embedded software development on Linux OS Experience in communication driver development Exposure to Signal based, Service based communication paradigm Exposure to PCIe technology Exposure to ASPICE processes Exposure in developing Safety Application (ISO26262)
Posted 1 month ago
5 - 10 years
10 - 15 Lacs
Chennai
Work from Office
At least 5+ years of ServiceNow ITSM, custom app development experience, configuring, and implementing ServiceNow ITSM modules, Portal, front-end. Hands-on developer experience in ITSM, Scoped Application design, Workflow or Flow Designer, Std. Asset Management, Integration Hub, B2B integrations. Deep understanding of REST, WSDL, JSON and ability to integrate with other third-party applications, data sources. Develop & manage application code, user interfaces, and integration components. Create and maintain necessary development documentation-project plan, technical design, developer notes, user manual etc. Manages data with Tables, CMDB, Import Sets, and Update Sets. Creates Workflow activities and approvals, Incident Form, Service Catalog / Service Requests, Approval flows, Service Portal Pages, Widgets, UI Macros - Complex catalog development. Expertise in configuring UI Actions/UI Policy/ ACL/Client Scripts, Business Rules, Inbound Actions. Macros etc. CSS based UX/UI design & development, using Angular based Client-side & Server-side scripts, JavaScript, AJAX, HTML, CSS, JSON Web technologies. Configure Performance Analytics, Reporting & Dashboards. Mandatory Credentials / Knowledge: ServiceNow CIS-ITSM, CSA, CAD or any other mainline certification NOW Platform Development & Administration ITIL v4 Certified
Posted 1 month ago
2 - 9 years
6 - 7 Lacs
Hyderabad
Work from Office
Diverse Lynx is looking for ServiceNow Developer to join our dynamic team and embark on a rewarding career journey Develop and implement new ServiceNow applications and integrations from initiation to completion, tailored to the customer requirements Develop workflows and scripts to personalize existing ServiceNow applications and automate and improve business processes Understand detailed requirements and own your code from design, implementation, test automation, and delivery of high-quality solutions to our customers Design quality features and thinks about how the applications and solutions will evolve in the future Solving complex problems in a highly dynamic and agile environment Having a strong focus on code quality and reusability ServiceNow Developer(ITSM,Catalog,ITOM HRSD)
Posted 1 month ago
2 - 7 years
5 - 9 Lacs
Hyderabad
Work from Office
Diverse Lynx is looking for Servicenow Developer to join our dynamic team and embark on a rewarding career journey Develop and implement new ServiceNow applications and integrations from initiation to completion, tailored to the customer requirements Develop workflows and scripts to personalize existing ServiceNow applications and automate and improve business processes Understand detailed requirements and own your code from design, implementation, test automation, and delivery of high-quality solutions to our customers Design quality features and thinks about how the applications and solutions will evolve in the future Solving complex problems in a highly dynamic and agile environment Having a strong focus on code quality and reusability
Posted 1 month ago
8 - 13 years
30 - 35 Lacs
Bengaluru
Work from Office
About The Role : Job TitleSenior Business Functional Analyst, AVP LocationBangalore, India Role Description Business Functional Analyst is responsible for business solution design as a whole in complex project environments (e.g. transformational programs). Identifying the full range of business requirements and translating requirements into specific functional specifications for solution development and implementation. Analyzing business requirements and the associated impacts of the changes. Designing and assisting businesses in developing optimal target state business processes. Creating and executing against roadmaps that focus on solution development and implementation. Answering questions of methodological approach with varying levels of complexity. Aligning with other key stakeholder groups (such as Project Management & Software Engineering) to support the link between the business divisions and the solution providers for all aspects of identifying, implementing, and maintaining solutions. Deutsche Banks Corporate Bank division is a leading provider of cash management, trade finance and securities finance. We complete green-field projects that deliver the best Corporate Bank - Securities Services products in the world. Our team is diverse, international, and driven by shared focus on clean code and valued delivery. At every level, agile minds are rewarded with competitive pay, support, and opportunities to excel. You will work as part of a cross-functional agile delivery team. You will bring an innovative approach to software development, focusing on using the latest technologies and practices, as part of a relentless focus on business value. You will be someone who sees engineering as team activity, with a predisposition to open code, open discussion and creating a supportive, collaborative environment. You will be ready to contribute to all stages of software delivery, from initial analysis right through to production support. What we'll offer you As part of our flexible scheme, here are just some of the benefits that youll enjoy Best in class leave policy Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities Understanding of software development methodologies and experience in analyzing system requirements. Should possess effective user story writing skills. Strong verbal and written communication skills to effectively communicate with stakeholders and present findings and recommendations. Knowledge of Agile methodologies and experience working in Agile environments, including conducting sprint planning and backlog grooming. Data warehousingUnderstanding of data warehouse concepts and experience with ETL (Extract, Transform, Load) processes. Strong understanding of the financial services industry or domain in which the organization operates, including relevant business processes, regulations, and trends. Your skills and experience 8+ years experience as Business Functional Analyst. Data analysisProficiency in tools like Excel, SQL, or Python for data manipulation, querying, and visualization. Business intelligence toolsExperience with platforms such as Tableau, Power BI, or Qlik for creating interactive dashboards and reports. Requirements managementAbility to use tools like JIRA, Confluence, or similar software to document and manage project requirements. Process modelingFamiliarity with BPMN (Business Process Model and Notation) or other modeling techniques to map out business processes. Strong understanding of various Agile methodologies such as scrum, kanban etc. Certified Scrum Master (CSM) is desirable. Certified Scrum Product Owner Certification is desirable. Excellent verbal, interpersonal and written communication skills. Bachelors degree in computer science or a related field How we'll support you Training and development to help you excel in your career Coaching and support from experts in your team A culture of continuous learning to aid progression A range of flexible benefits that you can tailor to suit your needs About us and our teams Please visit our company website for further information: https://www.db.com/company/company.htm We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment.
Posted 1 month ago
8 - 13 years
37 - 45 Lacs
Bengaluru
Work from Office
About The Role : Job TitleTechnical Product Manager, VP LocationBangalore, India Role Description Technical Product Manager is responsible for owning the delivery capacity, defining the application strategy, providing the technical product vision, creating the roadmap, and driving its execution. Understand banks technology at a deep level. Collaborating with other Product Managers, development leads, architects, Operations, Sales and key clients (internal and/or external). Working with a variety of people across multiple departments and organizations to satisfy the needs of the bank and the clients, in compliance with architectural principles and guidelines, legal and regulatory requirements. Driving the development of technical solutions to ensure they meet business needs and comply with architectural principles and guidelines alongside legal and regulatory requirements to ensure that the needs of the bank and the client are constantly met. Responsibilities may include gathering and analyzing data, creating reports, collaborating with stakeholders, and providing insights to support decision-making. They often play a key role in bridging the gap between business objectives and technical solutions, ensuring alignment and efficiency within an organization. What we'll offer you As part of our flexible scheme, here are just some of the benefits that youll enjoy Best in class leave policy Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities Understanding of software development methodologies and experience in analyzing system requirements. Strong verbal and written communication skills to effectively communicate with stakeholders and present findings and recommendations. Knowledge of Agile methodologies and experience working in Agile environments, including conducting sprint planning and backlog grooming. Should possess effective user story writing skills. Data warehousingUnderstanding of data warehouse concepts and experience with ETL (Extract, Transform, Load) processes. Strong understanding of the financial services industry or domain in which the organization operates, including relevant business processes, regulations, and trends. Your skills and experience 18+ years experience of defining the application strategy, providing the technical product vision, creating the roadmap, and driving its execution. Data analysisProficiency in tools like Excel, SQL, or Python for data manipulation, querying, and visualization. Business intelligence toolsExperience with platforms such as Tableau, Power BI, or Qlik for creating interactive dashboards and reports. Requirements managementAbility to use tools like JIRA, Confluence, or similar software to document and manage project requirements. Process modelingFamiliarity with BPMN (Business Process Model and Notation) or other modeling techniques to map out business processes. Strong understanding of various Agile methodologies such as scrum, kanban etc. Certified Scrum Master (CSM) is desirable. Certified Scrum Product Owner Certification, SAFe Product Owner/Product Manager Certification is desirable. Excellent verbal, interpersonal and written communication skills. Bachelors degree in computer science or a related field How we'll support you Training and development to help you excel in your career Coaching and support from experts in your team A culture of continuous learning to aid progression A range of flexible benefits that you can tailor to suit your needs
Posted 1 month ago
5 - 10 years
8 - 18 Lacs
Chennai
Work from Office
Greetings from SwaaS! Role: ServiceNow developer (ITSM and CSM) Experience: 5+ years Location: Guindy, Chennai Immediate joiners preferred Key Responsibilities: Develop, configure, and customize ServiceNow modules, primarily focusing on CSM and ITSM. Lead the development and customization of ServiceNow CSM modules , including Case Management, Agent Workspace, and Playbooks. Implement customer-centric solutions using ServiceNow to support business operations and improve service outcomes. Develop and maintain UI Policies, Client Scripts, Business Rules, and other configurations across CSM and ITSM applications. Collaborate with stakeholders to gather requirements and translate them into scalable ServiceNow solutions. Integrate CSM with other enterprise platforms to enable seamless end-to-end customer service workflows. Ensure performance optimization, security, and scalability of ServiceNow applications. Required Skills: Proven hands-on experience with ServiceNow ITSM and Customer Service Management (CSM) . Strong knowledge of CSM capabilities such as Case Management, Knowledge Management, Virtual Agent, and Communities. Experience with UI Policies, Client Scripts, and platform scripting. Familiarity with ITSM processes and integration with CSM. Experience with REST/SOAP APIs and third-party integrations is a plus. Excellent communication and problem-solving skills.
Posted 1 month ago
3 - 8 years
9 - 19 Lacs
Hyderabad
Remote
Company Description Oblytech is your all-in-one IT partner, specializing in ServiceNow and an Official Salesforce Partner, offering cost-effective offshore expertise and comprehensive IT solutions tailored to your needs. Our India-based team specializes in ServiceNow and Salesforce solutions, IT consulting, staff augmentation, and expertise in major platforms like Microsoft, Google, and AWS. We provide custom software development, managed IT services, data analytics, cloud solutions, DevOps & automation, project management & business analysis, and QA services. About the Role: Oblytech is looking for four experienced ServiceNow Technical Consultants to support a global implementation project with a strong focus on Customer Service Management (CSM) and Order Management for Telecom (OMT) . The engagement begins in June and requires hands-on development experience in one or both modules. Youll be working closely with global teams, contributing to custom development, platform configuration, and process optimization. Candidates with strong expertise in either CSM or OMT are welcome, though prior experience in both will be preferred. Key Responsibilities: Configure, develop, and customize ServiceNow CSM and/or OMT modules according to project requirements. Build features such as case management, agent workspace, SLAs, entitlements, product catalogs, and order workflows. Develop service catalog items, order fulfillment processes, and customer service automation flows. Create REST and SOAP integrations with external platforms and manage data synchronization via Integration Hub. Write clean, efficient JavaScript code using Glide APIs, Business Rules, UI Policies, and Flow Designer. Implement security controls, access policies, and governance best practices across the platform. Participate in agile ceremonies including sprint planning, reviews, and retrospectives, contributing actively to backlog grooming and delivery estimation. Conduct unit testing, code reviews, and support QA/UAT for release management. Collaborate with cross-functional global teams and business stakeholders for requirements analysis, solution demos, and feedback incorporation. Maintain detailed technical documentation including design specs, workflows, and knowledge transfer guides. Required Skills and Experience: Customer Service Management(CSM) experience is mandatory. Strong knowledge of ServiceNow development and customization , including workflows, UI actions, and business rules. Experience with ServiceNow integrations using REST/SOAP APIs, Integration Hub, and external system connectors. Exposure to Service Bridge and Attribute-Based Case Routing (preferred). Knowledge of Order Management for Technology Providers (OMT) (preferred). Hands-on experience in scripting (JavaScript, Glide APIs), UI customization, and ServiceNow administration . Understanding of ServiceNow data models, security architecture, and platform governance . Ability to troubleshoot, debug, and optimize ServiceNow applications for better performance. Strong problem-solving skills, attention to detail, and ability to work in offshore teams . Certifications: CIS-CSM (Certified Implementation Specialist CSM) Suite - Order Management - Telecom, Media, Technology Professional CSA, CAD Why Join Oblytech? Remote Work Possibility: Flexible remote work arrangements for candidates in India and Australia to support global clients seamlessly. Be part of a globally distributed support team working with high-impact enterprise customers. Exposure to cutting-edge ServiceNow modules, integrations, and application development. Competitive compensation and growth opportunities in a fast-paced IT consulting firm.
Posted 1 month ago
3 - 8 years
6 - 16 Lacs
Pune, Chennai, Bengaluru
Work from Office
We are hiring for experienced ServiceNow developer to join our team. If you've worked on any of the following modules ITOM /ITAM / CSM/ HRSD Telco stack - we want to hear from you Experience range & skills: Mandatory, with no exceptions Experience range 3+ years as ServiceNow developer Education: BE/B.Tech/MCA/M.Tech/MSc./MS Location - Pune, Bangalore, Chennai, Noida, Trivandrum Responsibilities, A day in the life of an Infoscion As part of the Infosys consulting team, your primary role would be to actively aid the consulting team in different phases of the project including problem definition, effort estimation, diagnosis, solution generation and design and deployment You will explore the alternatives to the recommended solutions based on research that includes literature surveys, information available in public domains, vendor evaluation information, etc. and build POCs You will create requirement specifications from the business needs, define the to-be-processes and detailed functional designs based on requirements. You will support configuring solution requirements on the products; understand if any issues, diagnose the root-cause of such issues, seek clarifications, and then identify and shortlist solution alternatives You will also contribute to unit-level and organizational initiatives with an objective of providing high quality value adding solutions to customers. If you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you!
Posted 1 month ago
3 - 8 years
8 - 10 Lacs
Gurugram
Remote
About Us: At PopSockets, we create fun, functional, and fashionable phone accessories that help people express their style while making life easier. As we continue to innovate and enhance our digital shopping experience, were looking for a talented UI/UX Designer to help us craft an engaging and seamless online experience for our customers. Position Summary: We are seeking a highly organized and results-driven Technical Project Coordinator to lead our global e-commerce initiatives. This role requires expertise in JIRA, agile methodologies, and the ability to coordinate between business stakeholders and web development teams executing two-week sprints. The ideal candidate will be able to define and enforce processes that lead to predictable and successful web development initiatives that continually improve our global e-commerce websites. What You’ll Do: Oversee e-commerce web development projects from initiation to completion, ensuring timely delivery within scope and budget. Work closely with development teams to plan and manage two-week sprints, ensuring priorities align with business needs. Act as the primary liaison between global e-commerce business stakeholders and the web development team, translating business requirements into actionable tasks. Manage JIRA workflows, sprint boards, backlog grooming, and reporting to ensure project visibility and efficiency. Identify potential roadblocks, proactively mitigate risks, and ensure smooth project execution. Continuously improve agile processes, sprint planning, and retrospective outcomes to enhance team productivity. Provide regular updates to leadership and stakeholders on project status, timelines, and key deliverables. Qualifications: 3+ years of experience in project management within an e-commerce or web development environment. Proven track record of managing agile web development projects, particularly in a Scrum framework. Deep knowledge of JIRA for backlog management, sprint tracking, and reporting. Ability to bridge the gap between business stakeholders and technical teams. Strong analytical and decision-making abilities to resolve project challenges. Ability to clearly articulate project goals, expectations, and progress across global teams. Preferred: PMP, CSM, or equivalent Agile certification.
Posted 1 month ago
3 - 6 years
4 - 7 Lacs
Hyderabad
Work from Office
Responsibilities: In this role, you will be working with a team of enthusiastic members supporting our critical technology systems and guiding our business partners & end users with industry best practices, solution design, and creating long term value to our customers. Act as Servant leader to an Agile team. Educate Agile teams to maximize efficiencies and performance from Scaled Agile practices and values. Coach Agile teams in self-organization and continuous improvement. Guide the Agile teams to consistently deliver customer value. Manage risks, mitigate impediments, and negotiate dependencies within and across Agile teams. Facilitate Scrum events including, Daily Stand-ups, Iteration Planning, Refinement sessions, Iteration Reviews, and Retrospectives. Work with Product Owners to ensure features and user stories are clear, concise, prioritized, and understood by every member of the Agile team. Establish and maintain open and clear lines of team communication to facilitate progress transparency. Work with peer Scrum Masters, Release Train Engineers, and Agile Coaches to increase the effectiveness of Scaled Agile. What were looking for: A person with Team First mindset with an ability to build and sustain trust at all levels across the organization Ability to develop and foster teamwork. Ability to gauge how the team is doing and to drive the necessary actions to improve Emotional intelligence, level-headed diplomat, skilled listener, and clear communicator, with strong empathy traits, able to remain objective and constructive in all situations Ability to facilitate constructive debate and resolve disagreements and conflicts constructively Deliver hands-on training and coaching of defined Agile practices to individual teams and programs. Proven ability to work cross-functionally and cross-regionally across multiple Product portfolios Understand other engineering processes and methodologies and leverage other techniques to provide value to a team/Enterprise Basic Qualifications: Experience leading teams as a Scrum Master Excellent communication and collaboration skills Basic knowledge of the software development life cycle (SDLC) Proven ability to identify and mitigate risks Team-first, servant leader mentality Preferred Qualifications: Certified SAFe Scrum Master Certified PSM or CSM
Posted 1 month ago
4 - 9 years
12 - 18 Lacs
Kochi
Hybrid
Minimum of 4.6yrs years of experience in ServiceNow development Experience working in CSM and ITSM modules is mandatory.Native of Kerala preferred.• JavaScript, HTML, CSS, Angular JS and good web design practices.Willing to stay in Ernakulam.
Posted 1 month ago
5 - 10 years
10 - 17 Lacs
Chennai, Bengaluru
Hybrid
Responsibilities Direct Responsibilities Develop and execute the strategy for Knowledge and CSM within ServiceNow. Define product vision, goals, and roadmap aligned with business objectives & best practices Continuously analyze market trends, industry standards, and customer feedback to drive enhancements Engage with stakeholders to gather requirements & prioritize features. Act as the primary point of contact between stakeholders, BA and Automation team. Conduct product demos, stakeholder meetings, and progress updates to ensure alignment Work closely with the leadership team on the ServiceNow roadmap for CSM and Knowledge. Lead the end-to-end product lifecycle, ensuring high-quality and timely delivery. Define and refine user stories, acceptance criteria, and technical specifications. Conduct User Acceptance Testing (UAT) and facilitate stakeholder sign-off for product releases. Develop and maintain documentation, process flows, and user guides. Monitor KPIs and success metrics to track the impact of CSM and Knowledge initiatives. Conduct audits & reviews to ensure adherence to best practices and identify areas for improvement. Identify and implement process improvements for greater efficiency in change & release management. Ensures that the process complies with the security requirements from BNPP and data protection regulations Contributing Responsibilities Technical & Behavioral Competencies Hands-on expertise in ServiceNow Knowledge and CSM module configuration, customization, and integration. Strong understanding of the ITIL framework & ITSM best practices Familiarity with Agile frameworks Ability to analyze technical requirements and translate them into actionable deliverables Specific Qualifications (if required) Bachelor degree or equivalent working experience in computer-related field or equivalent work experience. 5+ years of hands-on experience in ServiceNow, specifically with Knowledge and CSM modules Proven experience as a Product Owner / Product Manager within ServiceNow.
Posted 1 month ago
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Customer Success Management (CSM) is a rapidly growing field in India, with many companies recognizing the importance of retaining and nurturing their customer base. For job seekers interested in CSM roles, there are numerous opportunities available across various industries. In this article, we will explore the CSM job market in India, including top hiring locations, average salary range, career progression, related skills, and common interview questions.
These cities are known for their vibrant job markets and have a high demand for CSM professionals.
The salary range for CSM professionals in India varies based on experience and location. On average, entry-level CSM professionals can expect to earn between INR 4-6 lakhs per annum, while experienced professionals can earn upwards of INR 12 lakhs per annum.
In the field of CSM, a typical career path may include roles such as Customer Success Associate, Customer Success Manager, Senior Customer Success Manager, and Director of Customer Success. Progression in this field often involves gaining experience in managing customer relationships, developing strategies for customer retention, and leading cross-functional teams.
In addition to strong communication and relationship management skills, CSM professionals are often expected to have knowledge of CRM software, data analysis, customer feedback mechanisms, and project management.
As you prepare for CSM job interviews in India, remember to showcase your strong communication skills, problem-solving abilities, and passion for customer success. By demonstrating your knowledge of customer relationship management and your ability to drive customer satisfaction, you can stand out as a top candidate in this competitive field. Good luck with your job search!
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