ServiceNow CSM Technical Consultant (Senior) ID39275 AgileEngine

4.0 - 6.0 years

0 Lacs

Chennai, Tamil Nadu, India

Remote

AgileEngine is an Inc. 5000 company that creates award-winning software for Fortune 500 brands and trailblazing startups across 17+ industries. We rank among the leaders in areas like application development and AI/ML, and our people-first culture has earned us multiple Best Place to Work awards. If you&aposre looking for a place to grow, make an impact, and work with people who care, we&aposd love to meet you! WHAT YOU WILL DO - Design and configure CSM modules (cases, SLAs, portals, escalation paths); - Build rich Service Portals with custom logic and dashboards; - Integrate external CRMs and backend systems; - Lead documentation, testing, and training for deployments; - Collaborate with technical teams and business owners. MUST HAVES - 4+ years ServiceNow , with 2+ in CSM implementations; - Strong in scripting, Flow Designer, and Virtual Agent ; - Frontend customization and UX mindset; - Fluent English and a self-starting attitude. NICE TO HAVES - Insurance industry background. THE BENEFITS OF JOINING US - Remote work & Local connection: Work where you feel most productive and connect with your team in periodic meet-ups to strengthen your network and connect with other top experts. - Legal presence in India: We ensure full local compliance with a structured, secure work environment tailored to Indian regulations. - Competitive Compensation in INR: Fair compensation in INR with dedicated budgets for your personal growth, education, and wellness. - Innovative Projects: Leverage the latest tech and create cutting-edge solutions for world-recognized clients and the hottest startups. Your application doesn&apost end here! To unlock the next steps, check your email and complete your registration on our Applicant Site . The incomplete registration results in the termination of your process. Show more Show less

Posted 4 weeks ago

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