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Insight Direct India logo
Manager Services || 12+ years || 2PM Shift|| Delhi NCR Insight Direct India

12.0 - 21.0 years

32 - 45 Lacs

noida, gurugram, delhi / ncr

Hybrid

Location-Delhi NCR(Noida And Gurugram) EMEA SHift-2PM onwards Role Summary: The Manager Services plays a key leadership role within Insights Global Delivery Network (GDN), overseeing SGDA-aligned Service Management teams across EMEA. This role ensures consistent, high-quality service delivery aligned with SGDA processes, drives operational excellence, and fosters client satisfaction through proactive governance and continual improvement. Key Responsibilities: Lead and mentor Service Management teams to deliver core obligations and exceed client expectations Align team processes with SGDA standards and collaborate with EMEA process leads Monitor operational KPIs and proactively address perfor...

Posted 7 hours ago

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