236 Csi Jobs - Page 9

1. Responsible for achieving monthly / yearly service target in assigned territory. 2. Shall be responsible for training and development of dealer staff and CCT. 3. Shall be responsible for parts / Lubes availability as per market requirement. 4. Responsible for evaluation of dealer infrastructure & CIP Implementation as per Norms, in assigned territory. 5. Responsible for maintaining & improving customer satisfaction in assigned territory through the project rolled out. 6. Shall maintain relationship with OEM & Support dealer in resolution of customer complaints. 7. Conduct training at S.D.C. as per scheduled with the support of CCM & Trainer. 8. Ensure there is positive relationship between dealer and stockiest for smooth spare parts business. 9. Track & Follow up for Speed up the delivery of V.O.R from distributor to dealer. 10. Plan & execute service promotional activities & initiatives, as per business plan in assigned territory.

1. Responsible for achieving monthly / yearly service target in assigned territory. 2. Shall be responsible for training and development of dealer staff and CCT. 3. Shall be responsible for parts / Lubes availability as per market requirement. 4. Responsible for evaluation of dealer infrastructure & CIP Implementation as per Norms, in assigned territory. 5. Responsible for maintaining & improving customer satisfaction in assigned territory through the project rolled out. 6. Shall maintain relationship with OEM & Support dealer in resolution of customer complaints. 7. Conduct training at S.D.C. as per scheduled with the support of CCM & Trainer. 8. Ensure there is positive relationship between dealer and stockiest for smooth spare parts business. 9. Track & Follow up for Speed up the delivery of V.O.R from distributor to dealer. 10. Plan & execute service promotional activities & initiatives, as per business plan in assigned territory.

1. Responsible for achieving monthly / yearly service target in assigned territory. 2. Shall be responsible for training and development of dealer staff and CCT. 3. Shall be responsible for parts / Lubes availability as per market requirement. 4. Responsible for evaluation of dealer infrastructure & CIP Implementation as per Norms, in assigned territory. 5. Responsible for maintaining & improving customer satisfaction in assigned territory through the project rolled out. 6. Shall maintain relationship with OEM & Support dealer in resolution of customer complaints. 7. Conduct training at S.D.C. as per scheduled with the support of CCM & Trainer. 8. Ensure there is positive relationship between dealer and stockiest for smooth spare parts business. 9. Track & Follow up for Speed up the delivery of V.O.R from distributor to dealer. 10. Plan & execute service promotional activities & initiatives, as per business plan in assigned territory.

1. Responsible for achieving monthly / yearly service target in assigned territory. 2. Shall be responsible for training and development of dealer staff and CCT. 3. Shall be responsible for parts / Lubes availability as per market requirement. 4. Responsible for evaluation of dealer infrastructure & CIP Implementation as per Norms, in assigned territory. 5. Responsible for maintaining & improving customer satisfaction in assigned territory through the project rolled out. 6. Shall maintain relationship with OEM & Support dealer in resolution of customer complaints. 7. Conduct training at S.D.C. as per scheduled with the support of CCM & Trainer. 8. Ensure there is positive relationship between dealer and stockiest for smooth spare parts business. 9. Track & Follow up for Speed up the delivery of V.O.R from distributor to dealer. 10. Plan & execute service promotional activities & initiatives, as per business plan in assigned territory.

1. Responsible for achieving monthly / yearly service target in assigned territory. 2. Shall be responsible for training and development of dealer staff and CCT. 3. Shall be responsible for parts / Lubes availability as per market requirement. 4. Responsible for evaluation of dealer infrastructure & CIP Implementation as per Norms, in assigned territory. 5. Responsible for maintaining & improving customer satisfaction in assigned territory through the project rolled out. 6. Shall maintain relationship with OEM & Support dealer in resolution of customer complaints. 7. Conduct training at S.D.C. as per scheduled with the support of CCM & Trainer. 8. Ensure there is positive relationship between dealer and stockiest for smooth spare parts business. 9. Track & Follow up for Speed up the delivery of V.O.R from distributor to dealer. 10. Plan & execute service promotional activities & initiatives, as per business plan in assigned territory.

1. Responsible for achieving monthly / yearly service target in assigned territory. 2. Shall be responsible for training and development of dealer staff and CCT. 3. Shall be responsible for parts / Lubes availability as per market requirement. 4. Responsible for evaluation of dealer infrastructure & CIP Implementation as per Norms, in assigned territory. 5. Responsible for maintaining & improving customer satisfaction in assigned territory through the project rolled out. 6. Shall maintain relationship with OEM & Support dealer in resolution of customer complaints. 7. Conduct training at S.D.C. as per scheduled with the support of CCM & Trainer. 8. Ensure there is positive relationship between dealer and stockiest for smooth spare parts business. 9. Track & Follow up for Speed up the delivery of V.O.R from distributor to dealer. 10. Plan & execute service promotional activities & initiatives, as per business plan in assigned territory.

1. Responsible for achieving monthly / yearly service target in assigned territory. 2. Shall be responsible for training and development of dealer staff and CCT. 3. Shall be responsible for parts / Lubes availability as per market requirement. 4. Responsible for evaluation of dealer infrastructure & CIP Implementation as per Norms, in assigned territory. 5. Responsible for maintaining & improving customer satisfaction in assigned territory through the project rolled out. 6. Shall maintain relationship with OEM & Support dealer in resolution of customer complaints. 7. Conduct training at S.D.C. as per scheduled with the support of CCM & Trainer. 8. Ensure there is positive relationship between dealer and stockiest for smooth spare parts business. 9. Track & Follow up for Speed up the delivery of V.O.R from distributor to dealer. 10. Plan & execute service promotional activities & initiatives, as per business plan in assigned territory.

1. Responsible for achieving monthly / yearly service target in assigned territory. 2. Shall be responsible for training and development of dealer staff and CCT. 3. Shall be responsible for parts / Lubes availability as per market requirement. 4. Responsible for evaluation of dealer infrastructure & CIP Implementation as per Norms, in assigned territory. 5. Responsible for maintaining & improving customer satisfaction in assigned territory through the project rolled out. 6. Shall maintain relationship with OEM & Support dealer in resolution of customer complaints. 7. Conduct training at S.D.C. as per scheduled with the support of CCM & Trainer. 8. Ensure there is positive relationship between dealer and stockiest for smooth spare parts business. 9. Track & Follow up for Speed up the delivery of V.O.R from distributor to dealer. 10. Plan & execute service promotional activities & initiatives, as per business plan in assigned territory.

1. Responsible for achieving monthly / yearly service target in assigned territory. 2. Shall be responsible for training and development of dealer staff and CCT. 3. Shall be responsible for parts / Lubes availability as per market requirement. 4. Responsible for evaluation of dealer infrastructure & CIP Implementation as per Norms, in assigned territory. 5. Responsible for maintaining & improving customer satisfaction in assigned territory through the project rolled out. 6. Shall maintain relationship with OEM & Support dealer in resolution of customer complaints. 7. Conduct training at S.D.C. as per scheduled with the support of CCM & Trainer. 8. Ensure there is positive relationship between dealer and stockiest for smooth spare parts business. 9. Track & Follow up for Speed up the delivery of V.O.R from distributor to dealer. 10. Plan & execute service promotional activities & initiatives, as per business plan in assigned territory.

1. Responsible for achieving monthly / yearly service target in assigned territory. 2. Shall be responsible for training and development of dealer staff and CCT. 3. Shall be responsible for parts / Lubes availability as per market requirement. 4. Responsible for evaluation of dealer infrastructure & CIP Implementation as per Norms, in assigned territory. 5. Responsible for maintaining & improving customer satisfaction in assigned territory through the project rolled out. 6. Shall maintain relationship with OEM & Support dealer in resolution of customer complaints. 7. Conduct training at S.D.C. as per scheduled with the support of CCM & Trainer. 8. Ensure there is positive relationship between dealer and stockiest for smooth spare parts business. 9. Track & Follow up for Speed up the delivery of V.O.R from distributor to dealer. 10. Plan & execute service promotional activities & initiatives, as per business plan in assigned territory.

1. Responsible for achieving monthly / yearly service target in assigned territory. 2. Shall be responsible for training and development of dealer staff and CCT. 3. Shall be responsible for parts / Lubes availability as per market requirement. 4. Responsible for evaluation of dealer infrastructure & CIP Implementation as per Norms, in assigned territory. 5. Responsible for maintaining & improving customer satisfaction in assigned territory through the project rolled out. 6. Shall maintain relationship with OEM & Support dealer in resolution of customer complaints. 7. Conduct training at S.D.C. as per scheduled with the support of CCM & Trainer. 8. Ensure there is positive relationship between dealer and stockiest for smooth spare parts business. 9. Track & Follow up for Speed up the delivery of V.O.R from distributor to dealer. 10. Plan & execute service promotional activities & initiatives, as per business plan in assigned territory.

1. Responsible for achieving monthly / yearly service target in assigned territory. 2. Shall be responsible for training and development of dealer staff and CCT. 3. Shall be responsible for parts / Lubes availability as per market requirement. 4. Responsible for evaluation of dealer infrastructure & CIP Implementation as per Norms, in assigned territory. 5. Responsible for maintaining & improving customer satisfaction in assigned territory through the project rolled out. 6. Shall maintain relationship with OEM & Support dealer in resolution of customer complaints. 7. Conduct training at S.D.C. as per scheduled with the support of CCM & Trainer. 8. Ensure there is positive relationship between dealer and stockiest for smooth spare parts business. 9. Track & Follow up for Speed up the delivery of V.O.R from distributor to dealer. 10. Plan & execute service promotional activities & initiatives, as per business plan in assigned territory.

1. Responsible for achieving monthly / yearly service target in assigned territory. 2. Shall be responsible for training and development of dealer staff and CCT. 3. Shall be responsible for parts / Lubes availability as per market requirement. 4. Responsible for evaluation of dealer infrastructure & CIP Implementation as per Norms, in assigned territory. 5. Responsible for maintaining & improving customer satisfaction in assigned territory through the project rolled out. 6. Shall maintain relationship with OEM & Support dealer in resolution of customer complaints. 7. Conduct training at S.D.C. as per scheduled with the support of CCM & Trainer. 8. Ensure there is positive relationship between dealer and stockiest for smooth spare parts business. 9. Track & Follow up for Speed up the delivery of V.O.R from distributor to dealer. 10. Plan & execute service promotional activities & initiatives, as per business plan in assigned territory.

1. Responsible for achieving monthly / yearly service target in assigned territory. 2. Shall be responsible for training and development of dealer staff and CCT. 3. Shall be responsible for parts / Lubes availability as per market requirement. 4. Responsible for evaluation of dealer infrastructure & CIP Implementation as per Norms, in assigned territory. 5. Responsible for maintaining & improving customer satisfaction in assigned territory through the project rolled out. 6. Shall maintain relationship with OEM & Support dealer in resolution of customer complaints. 7. Conduct training at S.D.C. as per scheduled with the support of CCM & Trainer. 8. Ensure there is positive relationship between dealer and stockiest for smooth spare parts business. 9. Track & Follow up for Speed up the delivery of V.O.R from distributor to dealer. 10. Plan & execute service promotional activities & initiatives, as per business plan in assigned territory.

1. Responsible for achieving monthly / yearly service target in assigned territory. 2. Shall be responsible for training and development of dealer staff and CCT. 3. Shall be responsible for parts / Lubes availability as per market requirement. 4. Responsible for evaluation of dealer infrastructure & CIP Implementation as per Norms, in assigned territory. 5. Responsible for maintaining & improving customer satisfaction in assigned territory through the project rolled out. 6. Shall maintain relationship with OEM & Support dealer in resolution of customer complaints. 7. Conduct training at S.D.C. as per scheduled with the support of CCM & Trainer. 8. Ensure there is positive relationship between dealer and stockiest for smooth spare parts business. 9. Track & Follow up for Speed up the delivery of V.O.R from distributor to dealer. 10. Plan & execute service promotional activities & initiatives, as per business plan in assigned territory.

1. Responsible for achieving monthly / yearly service target in assigned territory. 2. Shall be responsible for training and development of dealer staff and CCT. 3. Shall be responsible for parts / Lubes availability as per market requirement. 4. Responsible for evaluation of dealer infrastructure & CIP Implementation as per Norms, in assigned territory. 5. Responsible for maintaining & improving customer satisfaction in assigned territory through the project rolled out. 6. Shall maintain relationship with OEM & Support dealer in resolution of customer complaints. 7. Conduct training at S.D.C. as per scheduled with the support of CCM & Trainer. 8. Ensure there is positive relationship between dealer and stockiest for smooth spare parts business. 9. Track & Follow up for Speed up the delivery of V.O.R from distributor to dealer. 10. Plan & execute service promotional activities & initiatives, as per business plan in assigned territory.

1. Responsible for achieving monthly / yearly service target in assigned territory. 2. Shall be responsible for training and development of dealer staff and CCT. 3. Shall be responsible for parts / Lubes availability as per market requirement. 4. Responsible for evaluation of dealer infrastructure & CIP Implementation as per Norms, in assigned territory. 5. Responsible for maintaining & improving customer satisfaction in assigned territory through the project rolled out. 6. Shall maintain relationship with OEM & Support dealer in resolution of customer complaints. 7. Conduct training at S.D.C. as per scheduled with the support of CCM & Trainer. 8. Ensure there is positive relationship between dealer and stockiest for smooth spare parts business. 9. Track & Follow up for Speed up the delivery of V.O.R from distributor to dealer. 10. Plan & execute service promotional activities & initiatives, as per business plan in assigned territory.

1. Responsible for achieving monthly / yearly service target in assigned territory. 2. Shall be responsible for training and development of dealer staff and CCT. 3. Shall be responsible for parts / Lubes availability as per market requirement. 4. Responsible for evaluation of dealer infrastructure & CIP Implementation as per Norms, in assigned territory. 5. Responsible for maintaining & improving customer satisfaction in assigned territory through the project rolled out. 6. Shall maintain relationship with OEM & Support dealer in resolution of customer complaints. 7. Conduct training at S.D.C. as per scheduled with the support of CCM & Trainer. 8. Ensure there is positive relationship between dealer and stockiest for smooth spare parts business. 9. Track & Follow up for Speed up the delivery of V.O.R from distributor to dealer. 10. Plan & execute service promotional activities & initiatives, as per business plan in assigned territory.

1. Responsible for achieving monthly / yearly service target in assigned territory. 2. Shall be responsible for training and development of dealer staff and CCT. 3. Shall be responsible for parts / Lubes availability as per market requirement. 4. Responsible for evaluation of dealer infrastructure & CIP Implementation as per Norms, in assigned territory. 5. Responsible for maintaining & improving customer satisfaction in assigned territory through the project rolled out. 6. Shall maintain relationship with OEM & Support dealer in resolution of customer complaints. 7. Conduct training at S.D.C. as per scheduled with the support of CCM & Trainer. 8. Ensure there is positive relationship between dealer and stockiest for smooth spare parts business. 9. Track & Follow up for Speed up the delivery of V.O.R from distributor to dealer. 10. Plan & execute service promotional activities & initiatives, as per business plan in assigned territory.

1. Responsible for achieving monthly / yearly service target in assigned territory. 2. Shall be responsible for training and development of dealer staff and CCT. 3. Shall be responsible for parts / Lubes availability as per market requirement. 4. Responsible for evaluation of dealer infrastructure & CIP Implementation as per Norms, in assigned territory. 5. Responsible for maintaining & improving customer satisfaction in assigned territory through the project rolled out. 6. Shall maintain relationship with OEM & Support dealer in resolution of customer complaints. 7. Conduct training at S.D.C. as per scheduled with the support of CCM & Trainer. 8. Ensure there is positive relationship between dealer and stockiest for smooth spare parts business. 9. Track & Follow up for Speed up the delivery of V.O.R from distributor to dealer. 10. Plan & execute service promotional activities & initiatives, as per business plan in assigned territory.

1. Responsible for achieving monthly / yearly service target in assigned territory. 2. Shall be responsible for training and development of dealer staff and CCT. 3. Shall be responsible for parts / Lubes availability as per market requirement. 4. Responsible for evaluation of dealer infrastructure & CIP Implementation as per Norms, in assigned territory. 5. Responsible for maintaining & improving customer satisfaction in assigned territory through the project rolled out. 6. Shall maintain relationship with OEM & Support dealer in resolution of customer complaints. 7. Conduct training at S.D.C. as per scheduled with the support of CCM & Trainer. 8. Ensure there is positive relationship between dealer and stockiest for smooth spare parts business. 9. Track & Follow up for Speed up the delivery of V.O.R from distributor to dealer. 10. Plan & execute service promotional activities & initiatives, as per business plan in assigned territory.

1. Responsible for achieving monthly / yearly service target in assigned territory. 2. Shall be responsible for training and development of dealer staff and CCT. 3. Shall be responsible for parts / Lubes availability as per market requirement. 4. Responsible for evaluation of dealer infrastructure & CIP Implementation as per Norms, in assigned territory. 5. Responsible for maintaining & improving customer satisfaction in assigned territory through the project rolled out. 6. Shall maintain relationship with OEM & Support dealer in resolution of customer complaints. 7. Conduct training at S.D.C. as per scheduled with the support of CCM & Trainer. 8. Ensure there is positive relationship between dealer and stockiest for smooth spare parts business. 9. Track & Follow up for Speed up the delivery of V.O.R from distributor to dealer. 10. Plan & execute service promotional activities & initiatives, as per business plan in assigned territory.

1. Responsible for achieving monthly / yearly service target in assigned territory. 2. Shall be responsible for training and development of dealer staff and CCT. 3. Shall be responsible for parts / Lubes availability as per market requirement. 4. Responsible for evaluation of dealer infrastructure & CIP Implementation as per Norms, in assigned territory. 5. Responsible for maintaining & improving customer satisfaction in assigned territory through the project rolled out. 6. Shall maintain relationship with OEM & Support dealer in resolution of customer complaints. 7. Conduct training at S.D.C. as per scheduled with the support of CCM & Trainer. 8. Ensure there is positive relationship between dealer and stockiest for smooth spare parts business. 9. Track & Follow up for Speed up the delivery of V.O.R from distributor to dealer. 10. Plan & execute service promotional activities & initiatives, as per business plan in assigned territory.

1. Responsible for achieving monthly / yearly service target in assigned territory. 2. Shall be responsible for training and development of dealer staff and CCT. 3. Shall be responsible for parts / Lubes availability as per market requirement. 4. Responsible for evaluation of dealer infrastructure & CIP Implementation as per Norms, in assigned territory. 5. Responsible for maintaining & improving customer satisfaction in assigned territory through the project rolled out. 6. Shall maintain relationship with OEM & Support dealer in resolution of customer complaints. 7. Conduct training at S.D.C. as per scheduled with the support of CCM & Trainer. 8. Ensure there is positive relationship between dealer and stockiest for smooth spare parts business. 9. Track & Follow up for Speed up the delivery of V.O.R from distributor to dealer. 10. Plan & execute service promotional activities & initiatives, as per business plan in assigned territory.

Roles & Responsibilities: The Area Field Aftersales Manager will be responsible for implementation of KIA process & policies & ensure the aftersales operation at the dealers under his supervision Support & monitor the development of workshop infrastructure for completion as per time plan. Regular review of Dealer KPI, support to enhance the same. Ensuring right quality and quantity of staff at dealership as per KIN guidelines, Training of dealer staff through OJT & at KIA Training Centre. Implementation of systems & processes at dealership as per KIA guidelines Ensure Policy Adherence at the dealership. Technical feedback, reports, campaign monitoring & reporting to RSFM & HQ. Measuring & monitoring CSI of the dealership & working with dealership to enhance CS. Monitoring customer complaints at reported at various channels, attending to customer grievances, fast resolution & ensuring comeback of customers. Meeting set targets related to Repair orders, Parts, KPI of dealership & growth / improvement plan. Regular planning & organizing of marketing activities basis KIA business plan, seasonal requirements, dealer profitability & customer satisfaction. Regular audits, evaluations to monitor dealership performance. Warranty approvals, audits, parts scrapping etc in the dealership under supervision. Any other duties expected from the position & requested by respective manager.