Get alerts for new jobs matching your selected skills, preferred locations, and experience range.
4 - 8 years
6 - 10 Lacs
Punjab
Work from Office
1. Responsible for achieving monthly / yearly service target in assigned territory. 2. Shall be responsible for training and development of dealer staff and CCT. 3. Shall be responsible for parts / Lubes availability as per market requirement. 4. Responsible for evaluation of dealer infrastructure & CIP Implementation as per Norms, in assigned territory. 5. Responsible for maintaining & improving customer satisfaction in assigned territory through the project rolled out. 6. Shall maintain relationship with OEM & Support dealer in resolution of customer complaints. 7. Conduct training at S.D.C. as per scheduled with the support of CCM & Trainer. 8. Ensure there is positive relationship between dealer and stockiest for smooth spare parts business. 9. Track & Follow up for Speed up the delivery of V.O.R from distributor to dealer. 10. Plan & execute service promotional activities & initiatives, as per business plan in assigned territory.
Posted 1 month ago
1 - 4 years
3 - 4 Lacs
Pune
Work from Office
KNOWLEDGE OF IATF EXP. IN PLASTIC PARTS KNOWLEDGE OF DRAWING PRICESS APPROCH APQP- ALL DEVT INPUTS KNOWLEADE CSI/CSR AND IMPLEMENTATION THROUGH THE ORGANIZATION FLUENT ENGLISH,HINDI,MARATHI,ETC MARKET SURVEY ADD. OF NEW CUSTOMER INTERACTION CUSTOMER
Posted 1 month ago
3 - 8 years
5 - 9 Lacs
Chennai
Work from Office
Project Role : Application Designer Project Role Description : Assist in defining requirements and designing applications to meet business process and application requirements. Must have skills : ServiceNow IT Service Management Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Designer, you will assist in defining requirements and designing applications to meet business process and application requirements. Your typical day involves collaborating with stakeholders to understand business needs and translating them into functional design solutions. Roles & Responsibilities: Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work related problems. Collaborate with stakeholders to gather and analyze requirements. Design and develop applications based on business process needs. Implement best practices for application design and development. Conduct testing and troubleshooting of applications. Provide technical support and guidance to team members. Professional & Technical Skills: Must To Have Skills: Proficiency in ServiceNow IT Service Management. Strong understanding of IT service management processes. Experience in designing and implementing ITSM solutions. Knowledge of ITIL framework and best practices. Hands-on experience in configuring ServiceNow applications. Additional Information: The candidate should have a minimum of 3 years of experience in ServiceNow IT Service Management. This position is based at our Chennai office. A 15 years full time education is required. Qualification 15 years full time education
Posted 1 month ago
3 - 8 years
5 - 9 Lacs
Gurugram
Work from Office
Project Role : Advanced Application Engineer Project Role Description : Utilize modular architectures, next-generation integration techniques and a cloud-first, mobile-first mindset to provide vision to Application Development Teams. Work with an Agile mindset to create value across projects of multiple scopes and scale. Must have skills : ServiceNow Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Advanced Application Engineer, you will utilize modular architectures, next-generation integration techniques, and a cloud-first, mobile-first mindset to provide vision to Application Development Teams. You will work with an Agile mindset to create value across projects of multiple scopes and scale. Roles & Responsibilities: Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work-related problems. Develop and implement modular architectures for application development. Utilize next-generation integration techniques to enhance application functionality. Collaborate with cross-functional teams to ensure successful project delivery. Stay updated on industry trends and best practices in application development. Provide mentorship and guidance to junior team members. Professional & Technical Skills: Must To Have Skills: Proficiency in ServiceNow. Strong understanding of IT service management processes. Experience in developing custom applications on the ServiceNow platform. Knowledge of JavaScript, HTML, and CSS for ServiceNow customization. Hands-on experience in ServiceNow integration with third-party systems. Additional Information: The candidate should have a minimum of 3 years of experience in ServiceNow. This position is based at our Gurugram office. A 15 years full-time education is required. Qualification 15 years full time education
Posted 1 month ago
7 - 12 years
10 - 14 Lacs
Bengaluru
Work from Office
Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : ServiceNow IT Service Management Good to have skills : NA Minimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your day will involve overseeing the application development process, collaborating with teams, and ensuring successful project delivery. Roles & Responsibilities: Expected to be an SME Collaborate and manage the team to perform Responsible for team decisions Engage with multiple teams and contribute on key decisions Provide solutions to problems for their immediate team and across multiple teams Lead the application design and development process Ensure timely project delivery Provide technical guidance and support to the team Professional & Technical Skills: Must To Have Skills: Proficiency in ServiceNow IT Service Management Strong understanding of IT service management processes Experience in application design and configuration Knowledge of ITIL framework Experience in leading application development projects Additional Information: The candidate should have a minimum of 7.5 years of experience in ServiceNow IT Service Management This position is based at our Bengaluru office A 15 years full-time education is required Qualification 15 years full time education
Posted 1 month ago
1 - 3 years
1 - 5 Lacs
Bengaluru
Work from Office
Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk Quality Management, Service Desk Voice Support Good to have skills : NA Minimum 1 year(s) of experience is required Educational Qualification : a:Bachelors degree Project Role :Application Tech Support Practitioner Project Role Description :Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have Skills :Service Desk Quality Management, SSI:Service Desk Voice Support NON SSI:Good to Have Skills :SSI: NON SSI:Job Requirements :Key Responsibilities :Quality Analyst Proficiency requireda:Evaluate voice and non-voice interactions and provide constructive feedback to the agents b:Act as a subject matter expert for the line of business assigned c:Conduct call coaching sessions and drive continuous improvement on all process compliances and customer service skills d:Conduct RCA, monitor Survey results and recommend improvement to reduce AHT e:Generate reports specifically on the status of quality initiative implementation Technical Experience :a:Good knowledge about ITSM lifecycle and ITIL frameworkb:Good knowledge about internal quality process.c:Knowledge about Calibrationd:Ability to provide effective feedback and coaching to improve individual and process level qualitye:Demonstrate flexibility to meet client requirementsf:One to three years of experienceg:Minimum one year of experience as a Quality Analyst Professional Attributes :a:Excellent verbal and written communication skills with email etiquette and customer service skillsb:24x7 Support, mostly night shifts and rotation are ONLY as per project requirementc:5 days working per week with two weekly offs based on roster Educational Qualification:a:Bachelors degreeAdditional Info :Excellent verbal and written communication skills with email etiquette and customer service skill Qualification a:Bachelors degree
Posted 1 month ago
5 - 10 years
7 - 12 Lacs
Coimbatore
Work from Office
Project Role : Application Designer Project Role Description : Assist in defining requirements and designing applications to meet business process and application requirements. Must have skills : ServiceNow Custom Application Creation Good to have skills : Servicenow Tools Administration Minimum 5 year(s) of experience is required Educational Qualification : Bachelors Degree in Computer Science/IT/Engineering or related field Project Role :Application Designer Project Role Description :Assist in defining requirements and designing applications to meet business process and application requirements. Must have Skills :ServiceNow Custom Application Creation, SSI:NON SSI:Good to Have Skills :SSI:Servicenow Tools Administration NON SSI :Job Requirements :Key Responsibilities :Administration of a ServiceNow instance including the delegation of groups, modification of CMS, workflows, business rules, UI actions, UI policies, ACLs, dictionary, catalog items and updates of all other existing solutions requiring revisions Configure Workflows in the ServiceNow platform Resolving ad hoc challenges including break fix Work with release/version upgrades Technical Experience :Good understanding of ServiceNow Development Platform including, but not limited to ITSM, Custom Development, ITOM Exposure on complete ITSM / ITIL support process especially in areas of Service Design, Service Transition and Service Operation Worked with 3rd party integrations using REST, SOAP Should be able to identify gaps that exist in IT operations and propose recommendations for improvement Minimum 5 years experience supporting the administration, configuration development of the tool Professional Attributes :Excellent written and verbal communication skillsGood analytical skills along with Project management and time-management skillsStrong problem solving skillsTeamwork and team building skills Educational Qualification:Bachelors Degree in Computer Science/IT/Engineering or related fieldAdditional Info :Mandatory :Certified ServiceNow ITSM Fundamentals Optional Certified ServiceNow ITOM / GRC, ITAM Qualifications Bachelors Degree in Computer Science/IT/Engineering or related field
Posted 1 month ago
12 - 17 years
14 - 19 Lacs
Bengaluru
Work from Office
Project Role : Software Development Engineer Project Role Description : Analyze, design, code and test multiple components of application code across one or more clients. Perform maintenance, enhancements and/or development work. Must have skills : SAP FI S/4HANA Accounting Good to have skills : SAP FI CO Finance Minimum 12 year(s) of experience is required Educational Qualification : 15 Years FTE Project Role :Software Development Manager Project Role Description :Analyze, design, code and test multiple components of application code across one or more clients. Perform maintenance, enhancements and/or development work. Must have Skills :SAP FI S/4HANA Accounting, SSI:NON SSI:Good to Have Skills :SSI:SAP FI CO Finance NON SSI :Job Requirements :Key Responsibilities :1 Drive Greenfield and S 4HANA Transformation Project as a Finance lead in S 4 Public Cloud 2 Understand customers business environment and challenges 3 Developing best fit application process mapping in close collaboration with cross functions and client process owners 4 Play a key role in Scope Definition and drive from planning to deployment Technical Experience :1 SAP Finance module experience along with cross module exposure Preferably has domain experience as well 2 Deep functional experience of SAP S 4 Hana Finance and Controlling functional areas Finance GL AR AP Fixed Assets Project Accounting Cost Center Profit Center Accounting Profitability analysis Product Costing 3 Fit to standard mindset Deep experience in leadership in heterogeneous and diverse environments 4 Knowledge of modern integration and extensibility technologies Professional Attributes :1 Activate Methodology 2 Working in S 4 Public cloud is good to have Educational Qualification:CA CFA CMA or MBA Masters degree in Finance or UG PG in Commerce Degree in Computer ScienceAdditional Info :S 4 H Public cloud Qualifications 15 Years FTE
Posted 1 month ago
3 - 8 years
5 - 9 Lacs
Bengaluru
Work from Office
Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : BMC Helix ITSM Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will be responsible for designing, building, and configuring applications to meet business process and application requirements. You will play a crucial role in the development and enhancement of software solutions. Roles & Responsibilities: Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work-related problems. Collaborate with cross-functional teams to analyze, design, and implement new features. Develop and maintain high-quality code adhering to best practices. Troubleshoot and debug applications to optimize performance. Stay updated with industry trends and technologies to suggest improvements. Provide technical guidance and support to junior team members. Professional & Technical Skills: Must To Have Skills: Proficiency in BMC Helix ITSM. Strong understanding of IT service management processes. Experience in customizing and configuring BMC Helix ITSM solutions. Knowledge of ITIL framework and best practices. Hands-on experience in integrating BMC Helix ITSM with other systems. Additional Information: The candidate should have a minimum of 3 years of experience in BMC Helix ITSM. This position is based at our Bengaluru office. A 15 years full-time education is required. Qualification 15 years full time education
Posted 1 month ago
5 - 10 years
7 - 15 Lacs
Bengaluru
Work from Office
Roles and Responsibilities Lead team of engineers for converting Customer concepts into efficiently designed products Select components, design and analyse circuits Design schematics and PCB layout designs using Altium, Allegro,, OrCAD tools. Conduct DFx analysis and value engineering improvement Generate Gerber and follow through for prototyping, validation and productionization Create system electrical interconnects for SPMs Conduct EMI/EMC testing and reverse engineering to identify design issues. Collaborate with cross-functional teams for obsolescence managements and retrofitting existing products. Report to group managers and program managers to ensure smooth execution and tracking of projects
Posted 1 month ago
3 - 8 years
5 - 10 Lacs
Chennai
Work from Office
Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Kinaxis Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : N/A Project Role :Application Developer Project Role Description :Design, build and configure applications to meet business process and application requirements. Must have Skills :Kinaxis, SSI:NON SSI:Good to Have Skills :SSI:No Function Specialization NON SSI :Job Requirements :Key Responsibilities :We are looking for talented people with entrepreneurial drive to join our growing team of Solution Consultants Technical Experience :-Should have strong Configuration, Authoring of resources in Kinaxis Rapid Response for different modules-Work with cross-functional teams to drive successful deployments on Demand planning, SOP, Supply Planning, Production planning etc across various business lines-Functional:Expertise and In-depth knowledge of supply chain planning in the areas of Supply and Capacity Planning, Production Planning, SOP, Inventory Optimization, Material requirements planning, Capacity planning Professional Attributes :-Excellent communication and interpersonal skills to interact with internal and external stakeholders with a capacity to present, discuss and explain issues coherently and logically both in writing and verbally-Strong business acumen and execution experience in supply chain process and system Educational Qualification:BTech/BE/MCAMBA Operations/Supply Chain/Logistics preferredAdditional Info :Open to travel - short / long termKinaxis certifications will be an added advantage Qualifications N/A
Posted 2 months ago
3 - 8 years
8 - 14 Lacs
Hyderabad
Work from Office
Please share your CV on sv11@svmanagement.com Roles & Responsibilities- Customer complaint management Carry out detailed analysis of customer complaints & drive improvement actions Monitor the CS activities of call center. Analyze the performance on CS parameters & drive improvements. Monitoring the customer meeting plan & MOMs of Area team Meeting customers, taking feedback & drive to address the concern areas. Represent the voice of customers in the internal forums viz. Area Monthly Meeting & Regional Monthly Meeting Plan & execute customer engagement events along with Sales team. Audit the customer deliverables at workshops & sites. Report non adherence. Conduct CS review meeting with PSDs every month (excluding bus centers) Provide timely inputs to customers on better operating & maintenance practices. Review of Qualitative KPIs in the identified sites with respective Area team & follow up on the improvement actions Circulation of CS awards on time Achieving overall CS scores of the region & driving the Area team to achieve their respective CS scores
Posted 2 months ago
1 - 5 years
3 - 6 Lacs
Vadodara
Work from Office
Who are you You are an energetic and passionate individual with extensive expertise in hardware design, particularly in schematic design. You possess a deep understanding of various hardware components and systems, including IP cameras, video recorders, access control systems, smart card readers, IP terminals, PABX, GSM gateways, military-grade cameras and recorders, and explosion-proof cameras. You thrive on tackling complex challenges and are driven by a commitment to innovation and excellence in hardware design. Qualification : B .E/ B.tech/ M.E/ M.tech (EC, Electronics & Communication) OR MSc (EC/Electronics) Technical Skills Required : Experience on all stages of Hardware Product Development Lifecycle. Development of high speed board design in embedded domain. Should have hands-on experience of Schematic design. Experience on all stages of the Hardware Product Development Lifecycle. Designing and developing components such as printed circuit boards (PCB), processors, memory modules, and network components. Experience on High-Speed Interfaces like DDR, Memory, Audio, USB, Ethernet (Experience on HDMI, SATA, MIPI, CSI, USB, I2C, SPI will be additional benefit). Working experience in hardware design of Micro-Processors: TI, ARM CORTEX A7/A9, Freescale, NXP, Qualcomm. Memories: DDR2, DDR3, LPDDR2/3. EMI-EMC Compliance related basic knowledge. Exposure of Design testing. Deriving H/W design requirements from EMI, EMC, Safety & Automotive EMC/Transients test standards. Preparing BOM (Bill of material) in the most efficient way. Thermal and product reliability know how. Alternate part approval and verification (Electronics components characteristics know how). How your day might look like Design block diagram and architecture for product design Create schematic diagrams following engineering layout principles and industry standards Evaluate and prepare comparison of parts Review and revise schematic designs to ensure accuracy, functionality, and alignment with project requirements. Secure approvals for component selections and design decisions from stakeholders Integration with other engineering departments for product definition (System design, Schematic and Layout integration, upfront work with vendor team). Oversee design and testing related management with structural workflow. Product certification support like CE, FCC and other safety standards Work on high-speed interfaces such as RGMII, MIPI-DSI, PCIe Gen3, MIPI-CSI, eMMC, and USB 3.0 to ensure seamless integration and performance.
Posted 2 months ago
7 - 12 years
15 - 30 Lacs
Chennai
Work from Office
7+ years of hands-on ServiceNow experience, specializing in ITSM, HRSD, and CSM. Proficient in scripting (JavaScript, Glide API), Flow Designer, and integrations. Certified System Administrator and CIS in ITSM, HRSD, or CSM.
Posted 2 months ago
15 - 20 years
17 - 22 Lacs
Bengaluru
Work from Office
Project Role : Application Designer Project Role Description : Assist in defining requirements and designing applications to meet business process and application requirements. Must have skills : ServiceNow Strategic Portfolio Management (SPM) Good to have skills : No Function Specialty Minimum 15 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Designer, you will assist in defining requirements and designing applications to meet business process and application requirements. Your typical day involves collaborating with stakeholders to understand business needs and translating them into application designs, ensuring alignment with organizational goals and standards. Roles & Responsibilities: Expected to be a SME with deep knowledge and experience. Should have Influencing and Advisory skills. Responsible for team decisions. Engage with multiple teams and contribute on key decisions. Expected to provide solutions to problems that apply across multiple teams. Lead the design and development of applications. Collaborate with stakeholders to gather and analyze requirements. Ensure applications meet business process and application requirements. Professional & Technical Skills: Must To Have Skills:Proficiency in ServiceNow Strategic Portfolio Management (SPM). Strong understanding of IT service management processes. Experience in designing and implementing ServiceNow solutions. Knowledge of ITIL framework. Hands-on experience in application design and development. Experience in cloud migration and implementation projects. Additional Information: The candidate should have a minimum of 15 years of experience in ServiceNow Strategic Portfolio Management (SPM). This position is based at our Bengaluru office. A 15 years full time education is required. Qualifications 15 years full time education
Posted 2 months ago
5 - 10 years
14 - 22 Lacs
Chandigarh, Mumbai (All Areas)
Work from Office
Role - Planning and Implementation of activities across all dealers/ASC for Improvement of Customer Experience Index 1) To implement Service Policy at dealership. 2) Improve dealer operations and systems/process to meet customer satisfaction. Required Candidate profile 3) Dealer visit review & improve CSI through process systems for dealer profitability & customer satisfaction. 4 To support monitor dealers in the CSI activity Should be from Automobile Industry
Posted 2 months ago
7 - 12 years
9 - 14 Lacs
Pune
Work from Office
Project Role : Application Designer Project Role Description : Assist in defining requirements and designing applications to meet business process and application requirements. Must have skills : BMC Helix ITSM Good to have skills : BMC Helix Discovery Minimum 7.5 year(s) of experience is required Educational Qualification : NA Summary :As an Application Designer, you will assist in defining requirements and designing applications to meet business process and application requirements. Your typical day will involve collaborating with stakeholders to understand their needs and translating them into functional designs. Roles & Responsibilities: Expected to be an SME Collaborate and manage the team to perform Responsible for team decisions Engage with multiple teams and contribute on key decisions Provide solutions to problems for their immediate team and across multiple teams Lead the application design process Conduct regular team meetings to ensure alignment and progress Stay updated on industry trends and best practices Professional & Technical Skills: Must To Have Skills:Proficiency in BMC Helix ITSM Good To Have Skills:Experience with BMC Helix Discovery Strong understanding of IT service management processes Knowledge of ITIL framework Experience in application design and development Ability to translate business requirements into technical solutions Additional Information: The candidate should have a minimum of 7.5 years of experience in BMC Helix ITSM This position is based at our Pune office A NA is required Qualifications NA
Posted 3 months ago
5 - 10 years
7 - 12 Lacs
Coimbatore
Work from Office
Project Role : Application Designer Project Role Description : Assist in defining requirements and designing applications to meet business process and application requirements. Must have skills : ServiceNow App Engine Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Designer, you will assist in defining requirements and designing applications to meet business process and application requirements. Your typical day involves collaborating with stakeholders to understand their needs and translating them into functional designs, ensuring seamless application development and deployment. Roles & Responsibilities: Expected to be an SME Collaborate and manage the team to perform Responsible for team decisions Engage with multiple teams and contribute on key decisions Provide solutions to problems for their immediate team and across multiple teams Lead the design and development of custom applications on the ServiceNow platform Conduct regular reviews and assessments of application designs to ensure alignment with business requirements Mentor junior team members and provide guidance on best practices for application development Professional & Technical Skills: Must To Have Skills:Proficiency in ServiceNow Custom Application Creation Strong understanding of IT service management processes Experience in designing and implementing complex workflows and automation within ServiceNow Knowledge of JavaScript, HTML, CSS for customizing ServiceNow applications Experience in integrating ServiceNow with other systems and applications Additional Information: The candidate should have a minimum of 5 years of experience in ServiceNow Custom Application Creation This position is based at our Coimbatore office A 15 years full time education is required Qualifications 15 years full time education
Posted 3 months ago
5 - 10 years
10 - 14 Lacs
Bengaluru
Work from Office
Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : SAP Concur Analytics Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 Years continues education. Project Role :Application Lead Project Role Description :Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have Skills :SAP Concur Analytics, SSI: NON SSI:Good to Have Skills :SSI:No Technology Specialization NON SSI :Job Requirements :Key Responsibilities :a Design, build and configure applications to meet business process and application requirements b Knowledge and experience with the Concur Travel and Expense system including Integration points Work experience on various middlewares, especially associated with Concur Product c Manage Design / Development Session with client in understanding the technical functionalities d Responsible for Technical Scope, Determine integrations, Design, Develop Interfaces Lead client IT through Integration Technical Experience :a Knowledge and experience with the Concur Travel and Expense system including Integration points with 5 years of work experience on various middlewareb With a strong technical background, be able to build and unit test per the business process requirements Professional Attributes :a Must have good team handling skillsb Attention to detail and strong interpersonal, communication and training skills required, as is the ability to work effectivelyc Should have good communication to interact with clients Educational Qualification:15 Years continues education.Additional Info :Should have good communication to interact with clients Qualification 15 Years continues education.
Posted 3 months ago
1 - 3 years
1 - 5 Lacs
Bengaluru
Work from Office
Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk Quality Management, Service Desk Voice Support Good to have skills : NA Minimum 1 year(s) of experience is required Educational Qualification : a:Bachelors degree Project Role :Application Tech Support Practitioner Project Role Description :Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have Skills :Service Desk Quality Management, SSI:Service Desk Voice Support NON SSI:Good to Have Skills :SSI: NON SSI:Job Requirements :Key Responsibilities :Quality Analyst Proficiency requireda:Evaluate voice and non-voice interactions and provide constructive feedback to the agents b:Act as a subject matter expert for the line of business assigned c:Conduct call coaching sessions and drive continuous improvement on all process compliances and customer service skills d:Conduct RCA, monitor Survey results and recommend improvement to reduce AHT e:Generate reports specifically on the status of quality initiative implementation Technical Experience :a:Good knowledge about ITSM lifecycle and ITIL frameworkb:Good knowledge about internal quality process.c:Knowledge about Calibrationd:Ability to provide effective feedback and coaching to improve individual and process level qualitye:Demonstrate flexibility to meet client requirementsf:One to three years of experienceg:Minimum one year of experience as a Quality Analyst Professional Attributes :a:Excellent verbal and written communication skills with email etiquette and customer service skillsb:24x7 Support, mostly night shifts and rotation are ONLY as per project requirementc:5 days working per week with two weekly offs based on roster Educational Qualification:a:Bachelors degreeAdditional Info :Excellent verbal and written communication skills with email etiquette and customer service skill Qualification a:Bachelors degree
Posted 3 months ago
2 - 5 years
10 - 14 Lacs
Bengaluru
Work from Office
Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Android Application Development Good to have skills : NA Educational Qualification : NA Project Role :Application Lead Project Role Description :Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have Skills :Android Application Development, SSI: NON SSI:Good to Have Skills :SSI:No Technology Specialization NON SSI :Job Requirements :Key Responsibilities :Must have working experience with:1 Kotlin 2 MVVM architecture 3 RxJava 4 Git Nice to have working experience with:1 Dagger dependency injection 2 CLEAN architecture Technical Experience :Must have working experience with:1 Kotlin 2 MVVM architecture 3 RxJava 4 Git Nice to have working experience with:1 Dagger dependency injection 2 CLEAN architecture Professional Attributes :Good Communication and analytical skills Educational Qualification:Additional Info : Qualification NA
Posted 3 months ago
8 - 10 years
5 - 9 Lacs
Chennai
Work from Office
Project Role : Application Designer Project Role Description : Assist in defining requirements and designing applications to meet business process and application requirements. Must have skills : SAP HCM On Premise ABAP Good to have skills : NA Minimum 8 year(s) of experience is required Educational Qualification : 15 years full time education Good Communication Skills Project Role :Application Designer Project Role Description :Assist in defining requirements and designing applications to meet business process and application requirements. Must have Skills :SAP HCM On Premise ABAP, SSI: NON SSI:Good to Have Skills :SSI:No Technology Specialization NON SSI :Job Requirements :Key Responsibilities :Understands the functional requirement, prepares the technical design, coding and unit testing of SAP HCM applications to meet business process requirements Applies technical expertise in the implementation and maintenance of SAP HCM applications Review the technical deliverables to ensure that the best coding practices have been applied Manage small teams Technical Experience :1 Min 5 years of ABAP-HR experience 2 Min 1 Full life cycle implementation of SAP HR or SF project 3 Has worked with small and large teams 4 Robust knowledge of ABAP-HR with strong tech and analytical ability in SAP tools and methodologies 5 Hands on exp in Infotype creation or extn, data extraction from HCM tables:LDB,SELECTs FMs and HR Macros, reading data from cluster tables, custom enhancements, repetitive structures, dynamic actions, performance programming Professional Attributes :Should have good communication skill and should be able to interact with client Educational Qualification:15 years full time education Good Communication SkillsAdditional Info :NA Qualification 15 years full time education Good Communication Skills
Posted 3 months ago
12 - 17 years
14 - 19 Lacs
Bengaluru
Work from Office
Project Role : Software Development Engineer Project Role Description : Analyze, design, code and test multiple components of application code across one or more clients. Perform maintenance, enhancements and/or development work. Must have skills : SAP FI S/4HANA Accounting Good to have skills : SAP FI CO Finance Minimum 12 year(s) of experience is required Educational Qualification : 15 Years FTE Project Role :Software Development Manager Project Role Description :Analyze, design, code and test multiple components of application code across one or more clients. Perform maintenance, enhancements and/or development work. Must have Skills :SAP FI S/4HANA Accounting, SSI:NON SSI:Good to Have Skills :SSI:SAP FI CO Finance NON SSI :Job Requirements :Key Responsibilities :1 Drive Greenfield and S 4HANA Transformation Project as a Finance lead in S 4 Public Cloud 2 Understand customers business environment and challenges 3 Developing best fit application process mapping in close collaboration with cross functions and client process owners 4 Play a key role in Scope Definition and drive from planning to deployment Technical Experience :1 SAP Finance module experience along with cross module exposure Preferably has domain experience as well 2 Deep functional experience of SAP S 4 Hana Finance and Controlling functional areas Finance GL AR AP Fixed Assets Project Accounting Cost Center Profit Center Accounting Profitability analysis Product Costing 3 Fit to standard mindset Deep experience in leadership in heterogeneous and diverse environments 4 Knowledge of modern integration and extensibility technologies Professional Attributes :1 Activate Methodology 2 Working in S 4 Public cloud is good to have Educational Qualification:CA CFA CMA or MBA Masters degree in Finance or UG PG in Commerce Degree in Computer ScienceAdditional Info :S 4 H Public cloud Qualifications 15 Years FTE
Posted 3 months ago
4 - 6 years
6 - 8 Lacs
Bengaluru
Work from Office
About The Role : Service Delivery and Disaster Recovery Management Incident, Problem, and Change Management Continuous Service Improvement [CSI] Application monitoring & support Service-Level Agreements [SLAs] and Operational Level Agreements [OLAs] adherence Incident Trend reports, Amber reports, Infrastructural health checks Process Improvement, Process Audit, Quality Management Plan [QMP], Quality Trend Reports Weekly / Monthly / Yearly deck report generation and presentation Process documentation, implementation, and excellence Primary Skills Service Delivery and Disaster Recovery Management Incident, Problem, and Change Management Continuous Service Improvement [CSI] Secondary Skills Application monitoring & support Service-Level Agreements [SLAs] and Operational Level Agreements [OLAs] adherence Incident Trend reports, Amber reports, Infrastructural health checks
Posted 3 months ago
9 - 12 years
11 - 14 Lacs
Mumbai
Work from Office
About The Role : Service Delivery and Disaster Recovery Management Incident, Problem, and Change Management Continuous Service Improvement [CSI] Application monitoring & support Service-Level Agreements [SLAs] and Operational Level Agreements [OLAs] adherence Incident Trend reports, Amber reports, Infrastructural health checks Process Improvement, Process Audit, Quality Management Plan [QMP], Quality Trend Reports Weekly / Monthly / Yearly deck report generation and presentation Process documentation, implementation, and excellence Primary Skills Service Delivery and Disaster Recovery Management Incident, Problem, and Change Management Continuous Service Improvement [CSI] Secondary Skills Application monitoring & support Service-Level Agreements [SLAs] and Operational Level Agreements [OLAs] adherence Incident Trend reports, Amber reports, Infrastructural health checks
Posted 3 months ago
Upload Resume
Drag or click to upload
Your data is secure with us, protected by advanced encryption.
Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.
We have sent an OTP to your contact. Please enter it below to verify.
Accenture
36723 Jobs | Dublin
Wipro
11788 Jobs | Bengaluru
EY
8277 Jobs | London
IBM
6362 Jobs | Armonk
Amazon
6322 Jobs | Seattle,WA
Oracle
5543 Jobs | Redwood City
Capgemini
5131 Jobs | Paris,France
Uplers
4724 Jobs | Ahmedabad
Infosys
4329 Jobs | Bangalore,Karnataka
Accenture in India
4290 Jobs | Dublin 2